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The New Beyond – Jeppesen Expands Global Presence with Oracle Primavera P6 and eBusiness

Prepared by: Michelle McDonald, Sr. Project Mgmt Analyst Carl Meilahn, Primavera Technical SME

Primavera P6, Progress Reporter and eBusiness implementation

Session ID#: 15457

Transforming Global Transportation

Through the power of intelligent information solutions and

integrated services Aggregated and layered aeronautical

and marine information

www.jeppesen.com

Copyright © 2014 Jeppesen. All Rights Reserved.

Jeppesen by the Numbers

Aviation 200 Countries with pilots using Jeppesen

650 Airlines served by Jeppesen

48,000 Pilots trained , annually

70,000 Jeppesen flight plans provided, daily

300,000 Crew managed with Jeppesen tools, daily

1,000,000 Pilots worldwide using Jeppesen

Marine 6,500 Commercial vessels using Jeppesen data

27,000 Digital navigation charts in Jeppesen library

1,500,000 Leisure boat customers

Global 41 Jeppesen locations in 22 countries

195 Countries providing source data

3,200 Jeppesen employees

150,000 Jeppesen charts (air & sea)


Project Overview: STARS Program Scope

■ Internationalization ▪ Global security and data

privacy compliance ▪ Standard, harmonized

systems

■ Jeppesen Poland Office ▪ Technology Development

Services ▪ Marine Data Services ▪ HR / Finance ▪ Facilities / Operations

■ Crew Business Unit ▪ Multiple Countries ▪ Technology Development

Services ▪ Sales and Service ▪ Professional Services ▪ HR / Finance


Project Overview: STARS Program Scope

Standardized Time Keeping,

Accounting, Reporting and

Scheduling

Poland (pilot)

Sweden

Montreal

Singapore

Denmark

New York

Mexico

Denver


Project Overview: Program Components

■ Primavera EPPM Web / Progress Reporter ▪ Resource Capacity ▪ Time Reporting ▪ Project Management ▪ Integrated Schedule ▪ Cost Management

■ Web Service Integrations

▪ Modular development ▪ Primavera to Oracle

Projects

■ Other STARS Components ▪ Oracle eBusiness System ▪ Time & Attendance (Kronos /

ATOSS) ▪ GERS (Sweden)


Project Overview: Business Objectives

Increased Efficiencies •Optimize delivery of products and

services • Improve visibility of enterprise

portfolio

Time Tracking and Reporting • Improve ability to track time to

projects globally • Increase ability for best practices

around scheduling and time keeping

Project Cost and Accounting •Control and measure costs •Measure project profitability • Forecast project cost

Resource Capacity • Increase ability to forecast if projects

can be initiated •Ability to forecast resource

dependencies globally


Primavera Overview: Current State

Primavera Version Upgrade PV 8.2.1

Integrations to Oracle eBusiness Suite (Projects, HRMS) Integrations to Time & Attendance

Primavera Applications: Primavera Progress Reporter, P6 EPPM Web, P6 Professional Client, BI Publisher

Expanded user base: • From ~175 Project Manager

licensed users to ~235 • From ~900 Timesheet

licensed users to ~2,000 in global locations

Supporting ~200 software development projects ~200 client delivery projects

Methodologies in use: Iterative Development, Agile, Waterfall


Key Business Process Change

• Planning in sandbox • Finance approval and creation of Oracle Project Project initiation

• Enter all time into Primavera and Submit • Manager review and approval or rejection of

time Time entry and approval

• Time and Attendance systems (Kronos / ATOSS) • BI Publisher reports Payroll

• Configuration and coding for project costing and billing

Project costing and billing


Primavera Project Types • Absence time specific to a country (e.g.

PTO, public holiday, maternity leave) • Enterprise required training • General Administration

Country Overhead

• Non-Project time • Department specific tasks

Department Administrative

• High level activities for time charging • Project activities identified for billing to

customer Summary Projects

• Services delivery • Software development / maintenance • Internal initiatives, etc.

True Projects


System Integration Components

• Company labor resource records • Resource and role rates Automated updates from

centralized HR system

• Project approved budgets • Project id, project codes • EPS / OBS creation

Automated updates from Finance interface

• Primavera hours to Kronos • Kronos data used for payroll Integration of time and

attendance system

• Hours for project costing • Customer billing from project reported hours Primavera to Oracle


Major Project Considerations

Training and Support

• Training content by project type

• In-person training when possible

• Standard WBS templates

• Multiple time zones

• Local site contacts

Report Development

• Data Privacy Rules / Security

• Multiple stakeholders

• International formatting

• Standardize report formats

System Integration

• Standardizing integration methodology

• Standardizing project codes and resource codes

• Modularize integrations for extensibility

Security and Controls

• Access to reports and projects

• Access to resources and timesheets

• Compliance with regulatory requirements


Examples: • Regular time entry and time review / approval • Regulatory requirements for data privacy Responses: • Corporate time entry policy • Communicate benefits and need for accuracy • Restructure of global security model • UPK for Progress Reporter training

Challenge: Time entry and visibility of hours

End User Adoption Challenges (Organizational Change Mgmt)

13 Copyright © 2014 Jeppesen. All Rights Reserved.

Examples: • Differing project management methodologies between offices

and departments • Agile software development vs. software implementations Responses: • Summary project concept in Primavera with detailed schedules

in other tools • Country overhead and department requirements

Challenge: Cultural differences in the way projects are managed

End User Adoption Challenges


Examples: • Moving from spreadsheet based focus to integrated enterprise

system • Standardized training, reports and access methods Responses: • Implemented standard and customized UPKs • Cultural need for in-person training in addition to online and

remotely facilitated training • Local support availability

Challenge: Change to new tools and increased visibility

End User Adoption Challenges


Business Process Efficiency

Time capture in single tool

Eliminate duplicate

systems for inter-company

billing

Single system for reporting

on project data

Resource capacity planning capability

Streamlined processes


Roadmap – Next Steps Today

Poland Live (Standardize Processes)

Crew Go-Live (Project Billing)

Upgrade Systems (Performance)

Report Simplification (Adoption & Security)

Extend Implementations (Globalize Billing)


STARS: Shedding light on the darkness

WHAT QUESTIONS CAN I ANSWER?

Michelle McDonald [email protected]

(303) 328-6542

Carl Meilahn [email protected]

(303) 328- 6533

mailto:[email protected]

mailto:[email protected]

Please complete the session evaluation We appreciate your feedback and insight

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