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THE OECD JOB QUALITY FRAMEWORK: DEFINING, MEASURING AND ASSESSING JOB QUALITY AND ITS LINKS WELL-BEING Hande Inanc, OECD Statistics Directorate INGRID Summer School, 9-13 May 2016 Quality of Working Life and Vulnerabilities

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Page 1: The OECD Job Quality Framework: Defining, Measuring and Assessing Job … · 2018-11-07 · -EMCO’s job quality measure (2010) -Eurofound’s Job Quality index (2012) -UNECE’s

THE OECD JOB QUALITY FRAMEWORK:

DEFINING, MEASURING AND ASSESSING

JOB QUALITY AND ITS LINKS WELL-BEING

Hande Inanc, OECD Statistics Directorate

INGRID Summer School, 9-13 May 2016

Quality of Working Life and Vulnerabilities

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HOW GOOD IS YOUR JOB? MEASURING AND ASSESSING JOB QUALITY

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OECD Better Life Initiative

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From how many jobs to how good jobs are... -Laeken indicators (2001)

-BUSINESSEUROPE’s Job Quality Indicators (2001)

-ETUI’s job quality index (2008)

-EMCO’s job quality measure (2010)

-Eurofound’s Job Quality index (2012)

-UNECE’s handbook for Measuring Quality of Employment (2014)

-OECD’s Job Quality Framework (2015*)

*Launched in 2013

• G20 Labour Ministers’ Declaration (Sep 2015, Ankara): “Quality jobs are important as a key driver of greater well-being for individuals and society”

• G20 Leaders Summit (Nov 2015, Antalya): “improving job quality among three dimensions, namely promoting the quality of earnings, reducing labour market insecurity and promoting good working conditions and a health society”

The importance of job quality in the policy debate

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1. What makes a quality job?

The OECD Job Quality Framework

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OECD project on job quality, labour market

performance and well-being

• Aim: to bring job quality to the forefront of the policy debate on

economic performance, i.e. labour market performance should be

assessed in terms of more and better jobs

• Why job quality matters?

– key element of individual well-being (i.e. an end in its own right)

– determines worker commitment and productivity (i.e. as a means to

better economic performance)

• So far limited attention to job quality in policy debate due the

difficulties of defining and measuring it

– Multi-dimensional nature of job quality

– Comparability of job quality indicators over time, across countries and

groups

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Challenges: • Conceptual: job quality is multi-dimensional

– what are the key dimensions? What is the relationship between these dimensions? How each of these dimensions affects people’s well-being?

• Measurement: job quality measures should be outcome-based, i.e. work as experienced by workers rather than procedures

– Both material (“work-related economic security”) and immaterial aspects (“quality of life at work”)

– Analysis should be both static (point-in-time) and dynamic (transitions, persistence)

• Perspective: Micro (focus primarily on the quality of outcomes for each person)

– Requires analysing not only average, but also distribution

– Requires looking at the role of workers, jobs, firms, environmental characteristics

7

OECD project on job quality, labour market

performance and well-being

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8

Job quality, job quantity and well-being

Labour market

security

Quality of the

work environment

Well-being

Labour market performance

Earnings

quality

Employment /

unemployment

Job quantity Job quality

Under-employment

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2. Measuring Job quality

2.1 Earnings quality

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Measuring Earnings Quality:

• Earnings quality captures the extent to which earnings contribute

to workers' well-being in terms of average earnings and

their distribution across the workforce.

Average earnings

-> measured as hourly earnings in

constant prices, at constant PPPs

Earnings Inequality

-> Measured using generalised means

framework (Atkinson, 1970)

-Allows giving more weight to the bottom

of the distribution, thereby taking account

of both the level and its distribution

Earnings Quality

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• Life satisfaction increases with the level of earnings

– Holds both across countries as well as between persons within

countries

• For a given level of average earnings, overall well-being

tends to be higher the more equal its distribution

– Life satisfaction rises at a decreasing rate with earnings

(“saturation effect”)

– People tend to display an intrinsic dislike of high inequality in

society (“inequality aversion”)

Earnings quality should take account of

both average earnings and its distribution

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Earnings Quality in the OECD countries

Note. The data refer to: 2012 for France, Italy, Poland, Spain and Switzerland; and 2010 for Estonia, Luxembourg, Netherlands, Slovenia and Turkey. Generalized means

approach is used as an aggregation tool to compute earnings quality measures, assuming a high inequality aversion.

Source: OECD Job Quality database (2016).

PPP-adjusted gross hourly earnings in USD, 2013 or latest year available

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1.0

0

5

10

15

20

25

30

35

40

Earnings quality Average earnings Earnings inequality (right axis)

USD, PPPs %

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2. Measuring Job Quality

2.2 Labour market (in)security

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14

Measuring labour market (in)security:

Unemployment risk and insurance

• Labour market security captures those aspects of economic

security related to the risks of job loss and its economic cost for

workers. It is defined by the risks of unemployment and benefits

received in case of unemployment.

Unemployment risk

- probability of becoming unemployed

- probability of staying unemployed

-> measured using data on unemployment

inflows and outflows

Effective unemployment insurance

- accessibility of benefits

- their generosity and maximum duration

- the progressivity of the tax system

->use OECD benefit-recipiency database

and OECD taxes-benefits models

Expected cost of unemployment

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Unemployment risk and insurance have

important implications for well being

Estimated effects of unemployment risk on life satisfaction and the

compensating effects of effective unemployment insurance.

Note. The well-being effect is measured in terms of standard deviations in life satisfaction.

Source: OECD Employment Outlook 2014. OECD estimates based on the European Union Statistics on Income and Living Conditions (EU-SILC) and the

European Social Survey,

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Labour market insecurity in the OECD countries

Note. Data on Chile refers to 2011 instead of 2013.

Source: OECD Job Quality database (2016).

Risk of becoming unemployed and its expected cost as a share of previous earnings, 2013

0

10

20

30

40

50

60

70

80

90

100

0

5

10

15

20

25

30

35

40

Labour market insecurity Unemployment risk Unemployment insurance (right axis)

% %

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2. Measuring Job quality

2.3 Quality of the working environment

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Measuring quality of the working environment

OECD’s approach to Quality of Working Environment

• Job demands aspects of the job that require sustained physical

and psychological efforts

• Job resources refer to those job attributes that lead to personal

accomplishment or that are instrumental in achieving work

18

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• Depends on balance between job demands which impair health

and job resources which mitigate their effects

Measuring quality of the working environment

Job demands

- time pressure

- physical health risks

- (emotional demands)

- (workplace intimidation)

Job resources

- work autonomy & learning

- social support at work

- (good management practices)

- (task clarity)

Index of job strain

combination of excessive job demands & insufficient resources

that increases risk of health impairment

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Measuring quality of the working

environment

20

Job strain, as the result of…

… too many job demands … and too few job resources

Time

pressure

Work usually more than 50 hours per week

Difficult to take an hour or two off during working

hours for personal or family matters

Work at very high speed and to tight deadline

Work

autonomy

and learning

opportunities

Can choose or change the order of tasks

Can choose or change methods of work

Job involves learning new things

Employer provided training or on-the-job

training

Physical

health risk

factors

Tiring and painful positions

Carrying or moving heavy loads

Exposed to vibrations from hand tools, machinery

Exposure to high noise

Exposure to high or low temperature

Social

support at

work

Colleagues help and support

Managers help and support

Workplace

intimidation

Verbal abuse

Threats and humiliating behaviours

Bullying or harassment

Good

management

practices

Well-defined work goals

Feedbacks from manager

Manager good at planning and organising

work

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Quality of the working environment in

the OECD countries

Note. Data on Turkey are based on results of the 2005 European Working Conditions Surveys (EWCS).

Source: OECD Job Quality database (2016) based on the 6th European Working Conditions Survey (Forthcoming) for 2015 and International Social Survey Program

Work Orientations Module III for 2005.

Incidence of job strain, 2015

0

10

20

30

40

50

60

70

80

Job strain Excessive demands Insufficient resources%

EU countries Other OECD countries (2005)

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22

Job strain and physical health (I): ‘My work impairs my health’

0

10

20

30

40

50

60

High demandsLow resources

High demandsHigh resources

Low demandsLow resources

Low demandsHigh resources

%

Source: OECD Calculations using the EWCS 5th Wave

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Job strain and physical health (I): ‘My work impairs my health’

0

10

20

30

40

50

60

70

80

90

IRL

GB

R

NLD IT

A

BE

L

FIN

DE

U

TU

R

DN

K

LUX

FR

A

SW

E

NO

R

ES

P

PR

T

AU

T

CZ

E

SV

K

GR

C

PO

L

HU

N

ES

T

SV

N

All workers Workers in strained jobs

Source: OECD Calculations using the EWCS 5th Wave

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24

Job strain and physical health (II): ‘total number of days absent from work for reasons of health

problems?’

0

1

2

3

4

5

6

7

8

9

10

11

12

High demandsLow resources

High demandsHigh resources

Low demandsLow resources

Low demandsHigh resources

Number of days

Source: OECD Calculations using the EWCS 5th Wave

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Job strain and physical health (II): ‘total number of days absent from work for reasons of health

problems?’

0

5

10

15

20

25

30

IRL

GB

R

NLD IT

A

BE

L

FIN

DE

U

TU

R

DN

K

LUX

FR

A

SW

E

NO

R

ES

P

PR

T

AU

T

CZ

E

SV

K

GR

C

PO

L

HU

N

ES

T

SV

N

All workers Workers in strained jobs

Source: OECD Calculations using the EWCS 5th Wave

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Job demands and SWB

3.7

3.8

3.9

4.0

4.1

4.2

4.3

4.4

4.5

Workpressure

Physical health risk factors

Workplaceintimidation

Positive affect

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

Workpressure

Physical health risk factors

Workplaceintimidation

Negative affect

0102030405060708090

100

Workpressure

Physical health risk factors

Workplaceintimidation

Job Satisfaction

*Dark bars represent ‘high demands’ in each dimension

Source: EWCS 2010

Positive affect: Felt cheerful/good spirits,

calm/relaxed, active/vigorous last 2 weeks

Negative affect: Feel stress at work

27

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Job resources and SWB

0102030405060708090

100

Workautonomy

Task clarity Management practices

Colleagues support

Job Satisfaction

3.8

3.9

4.0

4.1

4.2

4.3

4.4

4.5

4.6

Workautonomy

Task clarity Management practices

Colleagues support

Positive affect

2.7

2.8

2.8

2.9

2.9

3.0

3.0

3.1

3.1

Workautonomy

Task clarity Management practices

Colleagues support

Negative affect

Source: EWCS 2010

Positive affect: Felt cheerful/good spirits,

calm/relaxed, active/vigorous last 2 weeks

Negative affect: Feel stress at work

*Dark bars represent ‘high resources’ in each dimension 28

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• Job quality has increasingly became a prominent topic in policy debate

• Its link with worker well-being is more and more appreciated by policy makers

• Significant improvement in defining and measuring job quality

• Data needs: comparably and timely international data

Summary

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On average, a person from an OECD country spends 37 hours a week at work, and an increasingly larger share of their adult lives in paid-work. Therefore, work is strongly related to the quality of individuals’ lives and their well-being. Moreover, quality jobs are an important driver of increased labour force participation, productivity and economic performance. The OECD has developed a framework to measure and assess the quality of jobs that considers three objective and measurable dimensions. Together, they provide a comprehensive assessment of job quality. Earnings quality captures the extent to which earnings contribute to workers' well-being in

terms of average earnings and their distribution across the workforce. Labour market security captures those aspects of economic security related to the risks of

job loss and its economic cost for workers. It is defined by the risks of unemployment and benefits received in case of unemployment.

Quality of the working environment captures non-economic aspects of jobs including the nature and content of the work performed, working-time arrangements and workplace relationships. These are measured as incidence of job strain characterised as high job demands with low job resources.

Just released! New data show importance of quality as well as quantity of jobs and how both evolved during crisis

The project is a joint undertaking between the OECD Directorate for Employment, Labour and Social Affairs and the OECD Statistics Directorate. Tools Key findings: How good is your job? Measuring and assessing job quality (PDF) Job Quality Database Inventory on the Quality of the Working Environment For more information News Release: http://www.oecd.org/employment/the-crisis-has-had-a-lasting-impact-on-job-quality-new-oecd-figures-show.htm Job Quality page: http://www.oecd.org/employment/job-quality.htm Video: What is a good quality job?

Contact us: [email protected]

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OECD Job Quality Database

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OECD Inventory on the Quality of the

Working Environment