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The RegisTRy insideR

We hope you are having an enjoyable summer with your family and friends and are taking some time to plan your next vacation.

This newsletter will help. Inside you will discover how your exchange program is growing to meet your needs. In addition, you will learn more about one of my favorite year round destinations, the Stowe, Vermont area (I’ve been to both in February and June this year already!). Known by many as the quintessential New England village with small shops, restaurants and white-spire churches, Stowe is a contrast of experiences. From the family focused Mountain Estates at Smugglers’ Notch, to the alpine themed Villas at Trapp Family Lodge to the exclusive Front Four at Stowe Mountain Lodge, I am confident you will find just the right experience for your traveling party.

I have been working with Cirque du Soleil on and off since 1993 and remain one of their biggest fans. For those of you who have yet to experience a show, we are proud to announce that for the next two years The Registry Collection® program has renewed its sponsorship of the US traveling shows, KOOZA and OVO. We’ve arranged for two exciting opportunities for you, but hurry, we only have limited tickets for select US cities.

We are also excited to tell you that we now have limited access to inventory at the Hyatt Regency San Francisco. You have been asking us for availability in world class cities, so we invite you now to call your consultant to exchange into Hyatt Regency San Francisco as soon as you can. As you can imagine inventory is limited.

As a reminder, please be sure to try our new “Last Call Getaways” option, enabling you to exchange into resorts within 29 days of travel at exclusive pricing, only available through The Registry Collection program. Last Call Getaways are a great way to enjoy last-minute travel with service, style, and a stellar selection of popular destinations. Your Reservation Consultant can give you all the details.

Finally, I want to thank the nearly 2,000 of you who took the time to complete our online survey on the effectiveness of our website. We have already begun to address many of your suggested improvements and additions. For instance, we have immediately begun updating our sample availability every business day. You should see more subtle changes over the next few months and additional substitutive changes shortly thereafter. Tell us what you think. You don’t need to wait for a survey—we love hearing from you anytime.

Summer is flying by. Don’t let it get away without committing to take that next vacation. Talk it over and then talk to us. Your Reservation Consultant is ready to help.

Have a great summer,

Gregg AndersonVice PresidentThe Registry Collection program

ManageR’s Message

TABLE of CoNTENTSFeatured Region

Featured Partner

Sample Availability

Testimonial

Updates

Q&A’s

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ThiRd QuaRTeR, 2009

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FeaTuRed Region

A journey to Stowe inspires thoughts of mountain greenery dotted with white church spires, and a variety of bustling shops, restaurants and pubs along Mountain Road. This quintessential New England enclave also boasts three exquisite resorts offered by The Registry Collection® program. Just minutes from downtown Stowe, you might believe you are in the hills of Austria when you arrive at the Villas at Trapp Family Lodge. The Von Trapp family, who inspired the classic musical and movie “The Sound of Music,” settled in these hills almost 60 years ago when they created, and still run today, this Austrian-style resort known for gracious hospitality, spectacular mountain views and world class cross country skiing. For downhill skiers, the newly expanded Stowe Mountain Village is anchored by one of the newest affiliates of The Registry Collection program, The Front Four at Stowe Mountain Lodge. Named for the four ski trails that have drawn top skiers since the 1930s, Front Four at Stowe Mountain Lodge might as easily be named for the four seasons of enjoyment awaiting you here. Fine dining, full service spa and members-only concierge lounge pamper you at every turn. Warmer weather seasons offer plenty of family friendly activities as well as gondola rides to a mountain top restaurant, hiking, and an on-site Bob Cupp 18-hole golf course. And just a short, picturesque ride away is Smuggler’s Notch, one of the greatest family ski destinations in North America. A choice of two mountains ensures unlimited winter excitement, as does a complete on-site family activity center with indoor pool, games, miniature golf, teen centers and more. Family hiking and fishing are year round activities, and an attentive staff is devoted to making your family vacation a memorable one.

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FeaTuRed paRTneR:CiRQue du soleil

The Registry Collection® program is proud to feature Cirque du Soleil® , a distinctive Collection Partner offering luxury beyond vacation possibilities. The world-famous traveling performances amaze and entertain all ages with fantasy, drama and spellbinding acrobatics. OVOTM from Cirque du Soleil offers a luminous and fantastic vision of the insect world. Themes of fertility, biodiversity and metamorphosis are celebrated when a mysterious egg arrives unexpectedly in the midst of this teeming and colorful community. Dazzling displays of acrobatics include hot-pink ants juggling giant kiwi slices and corn cobs, wingless butterflies performing a rope-suspended pas de deux, and six acrobats soaring on the flying trapeze as high as 14 meters, the greatest height ever achieved under the Grand Chapiteau.

Also available for your enjoyment is KOOZATM from Cirque du Soleil’s exotic visual spectacle that combines electrifying acrobatic performance and the time-honored art of clowning.

Members of The Registry Collection program can enjoy either OVO or KOOZA in two exciting ways. Premiere Night Experience lets you feel what it’s like to be a celebrity on opening night including Special Premiere Night Activities. Or choose Behind-the-Scenes Experience and enter the private world of the artists, including a backstage tour of the concession tents, the artistic tent, the Grand Chapiteau and a memorable lunch or dinner in the artists’ kitchen. Both Premiere Night Experience and Behind-the-Scenes Experience include fine food, drinks and multimedia entertainment in the VIP tent, and of course, the best seats in the venue.

Photo: Benoît Fontaine Costumes : Liz Vandal © 2009 Cirque du Soleil. The trademarks Cirque du Soleil, OVO and KOOZA are owned by Cirque du Soleil and are used under license.

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MeMbeR TesTiMonial

saMple availabiliTyThe United States is a rich tapestry of terrains and climates, faces and places waiting for you to discover, or journey south to Mexico, renowned for its rich history, culture and exotic attractions, from palm-filled beaches to championship golf to ancient Mayan ruins. Cross the Atlantic to Portugal’s 100-mile Algarve coastline, offering some of the most dramatic cliffs and rock formations in the world—and some of the most beautiful beaches in Europe. For those seeking a more exotic escape, South Africa invites you to explore bustling Johannesburg, Mpumalanga mountain villages, and the beautiful and romantic capital of Cape Town, and discover their wide array of folk art, music and traditions.

As a member of The Registry Collection® program, you enjoy access to some of the finest resorts and destinations in the world. And to ensure that every vacation is an unforgettable one, your Reservation Consultant is ready to help. In addition to advice on travel, accommodations and destinations, your Consultant can also answer your benefits questions, as well as assist you with every step of the exchange process. While recently booking a future vacation, The Registry Collection program members Dr. and Mrs. J. Terry Brennan had an opportunity to work with Kimeron, one of our highly trained Consultants. The Brennans, who recently returned from a week at Dye Villas in North Myrtle Beach, SC, wished to share their experience with other members.

“Kimeron …was extremely pleasant to talk to and called me back within minutes to tell me she had found a unit that I might be interested in. This is something she did not have to do. I was extremely thankful for her going out of the way to make my experience even better. All the counselors at The Grand Mayan Registry Collection have shown these qualities and I continue to rave about their performance and ability to communicate. They are extraordinary.”

Kind regards,Dr. and Mrs. J. Terry Brennan

The Registry Collection program invites all members who have enjoyed their experiences to contact us. We’ll do our best to publish your story in a future edition of The Registry Insider!

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updaTesLast Call GetawaysWhen it’s time for a last-minute travel, Last Call Getaways has you covered. Enjoy great selection regardless of unit size, season or destination. Simply contact a Reservation Consultant 29 days or less before check-in.

Hyatt City GetawaysHyatt Hotels, is offering a 7-night stays at the fabulous Hyatt Regency San Francisco. At the edge of San Francisco’s Embarcadero waterfront, Hyatt Regency San Francisco lets you discover the riches of this city in spacious, contemporary elegance.

Q&a’sQ: How far in advance can I book reservations or enter an ongoing search?

A: Members can reserve vacations or enter an ongoing search, if the desired location is not immediately available, up to one year in advance of the check-in date. We encourage our members to plan one year in advance to have the most success in obtaining their desired location.

Q: When entering an ongoing search, how will I know when a vacation opportunity becomes available?

A: All ongoing search are managed through our computerized database and continuously searches to find you the vacation opportunity that meets the needs indicated to the Reservation Consultant. This is monitored on a daily basis and as soon as your vacation becomes available, a Reservation Consultant will either telephone or email you—whichever you prefer—with the details.

Q: Am I able to make reservations on www.threregistrycollection.com website?

A: Currently, The Registry Collection® program’s website is non-transactional. We are consistently enhancing our website to ensure it is meeting our members’ needs and plan to continue to do so. The website is an excellent resource to utilize to plan your next vacation! There are detailed profiles and video vignettes of the properties within our portfolio as well as periodic snapshots of availability. To obtain the most current availability, travel advice, reserve your next vacation, and receive information on your program benefits as a member of The Registry Collection program, please contact our Reservation Consultants at (800)543-2800. We are just a phone call away!