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The Role of Brand Journalism in Healthcare Public Relations

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Page 1: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

The Role of Brand Journalism in

Healthcare Public Relations

Page 2: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Changing Media Landscape

2

Pew Research Center

Page 3: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Changing Media Landscape

3

Pew Research Center

Page 4: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Changing Media Landscape

4

Pew Research Center

Page 5: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Changing Media Landscape

5

News pitches no longer made to just traditional reporters.

Page 6: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Changing Consumer Media Habits

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Page 7: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Changing Consumer Media Habits

• Social media and other channels make it easier to

gather and share news

• Choosing what is interesting and useful

• Direct “selling” is less effective

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Page 8: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

What is Brand Journalism

Your Brand

• The hospital

• Key services and

programs

• Physicians and

staff

• Awards and

recognition

• Support of the

community

Told through Journalism

• Stories - not press

releases

• Custom content:

videos; blogs – not

commercials

• Research and data;

infographics

• Unbiased features –

not marketing speak

• Timely, relevant and

authentic

Page 9: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

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Become Your Own News Engine

Page 10: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

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Page 11: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

EVOLVING TO A BRAND JOURNALIST MODEL

Page 12: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Learn How Journalism Works

• Offer expertise

• Show, don’t just tell

• Inspire action or change

• Use multiple articles or

short pieces to the tell

the whole story over

time

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Page 13: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

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Create an Editorial Process

Page 14: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Create an Editorial Calendar

Page 15: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Create a Web Portal • Part of the company

website or a microsite

• Start small – i.e. make

the blog great or focus

on videos

• Market the site through

Twitter, Facebook,

Pinterest and more

traditional channels

• Engage employees

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Page 16: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Give Legs to Your Content

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Page 17: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Repurpose Content

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Page 18: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Turn Research into Graphic Stories

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Page 19: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Make the Business Case

• Culture shift for marketers and executives

• Tie to business strategic plan

• Break down silos and integrate marketing, PR,

digital functions

• Measure and track readers/viewers and actions

through web analytics – hosting the content makes

this easy

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Page 20: The Role of Brand Journalism in Healthcare Public Relations · What is Brand Journalism Your Brand • The hospital • Key services and programs • Physicians and staff • Awards

Copyright © 2013, PadillaCRT. All rights reserved.

Thank you

Debbie Myers

Senior Vice President

PadillaCRT

[email protected]

@debamyers