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IQ, EQ, SQ IQ, EQ, SQ IQ, EQ, SQ IQ, EQ, SQ –––– It's It's It's It's impact impact impact impact on on on on

Indian Indian Indian Indian Management scenarioManagement scenarioManagement scenarioManagement scenario

Aug 2013

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The Trinity – IQ, EQ & SQ

MANAGEMENT

IQ – Intelligence Quotient

EQ – Emotional Quotient

SQ – Social/ Spiritual Quotient

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The Trinity – IQ – Intelligence Quotient

� Being Rational/ Being Objective/ Left Brain Thinking

� In God we trust. Everyone else needs to get data

� Helps build Consistency/ Credibility

� “Objective” Formulas work better than “Subjective” Experts

- Source – Thinking Fast and Slow – Daniel Kahneman

MANAGEMENT

IQEQ

SQ

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The Trinity – EQ – Emotional Quotient

� Right Brain Thinking

� Self Awareness

- Being in touch with who you are – Who am I?

- Being in touch with your feelings – Here & Now!

� Relationships. Awareness of Others

- What makes other tick? Motivation? Drives?

o Source – Sway: The Irresistible Pull of Irrational Behavior – Brafman

o How do our brains work? Neuroscience/ Behavioral Economics

• Pygmalion Effect

• Loss Aversion theory

- Reward Vs. Discipline

- Body language/ Facial expressions/ MoodsMANAGEMENT

IQ

EQ

SQ

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The Trinity – SQ – Social/ Spiritual Quotient

� Social - People/ Relationships First. Then Technology.

� Social – Community (Dependence. Independence. Interdependence)

� Social Context (Eg. Metros Vs. Tier 2/ 3 Cities)

� Who am I? A Social Animal

� Who am I? A Human Being

� Who am I? A Living Spirit

� Who am I? Born again. Every day.

MANAGEMENT

IQ EQ

SQ

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