The Twelve Core Action Values

Joe’s NotesCreated by Joe Tye, CEO and Head Coach

Values Coach Inc.

Copyright © 2010, Values Coach

Inc.

1. Intros

2. Handouts

3. Grad school for life

4. U & E Values

5. 1-6 and 7-12

6. CAVs & RICE values

7. Gym salesman

Core Action Values 1-6:

Laying a Solid

Foundation

Authenticity1. Greatest triumph

2. Corporate lawyer

3. LFH experience

4. WDYD? – You are a moving target

5. If every job paid the same…

6. Bridge to who you are

Self-Awareness1. Begins with who not: roles, moods,

past, opinions of others

2. Strengths vs. weaknesses

3. Do not compare

4. 360 self eval – not a good listener

5. Journal = high leverage quadrant 4

Self-Mastery1. Meet YOWE

2. ITFP

3. Reference group

4. SLBs and SILs

5. Negative ST = mental graffiti

Self-Belief1. Don’t settle for anemic dreams

2. Low self-esteem is an excuse

3. Pyramid of self-belief

4. Self-defining metaphors

5. Not arrogance

Self-Truth1. Accept yourself for who you are

2. But work on the warts

3. Take total respty for circs &

outcomes

4. Use DDQs

5. Paradox 1 = out of CZ (Spencer

Tracy)

6. Paradox 2 = more likely to succeed

Integrity1. Trust is an outcome

2. Cannot win long term w/o integrity

3. Just a word at Enron

4. “Integer” – same person in dif

settings

5. Always a gap, never painless

Honesty1. Begins with self – we rationalize

2. The “I can’t” lie

3. Honesty is active – not just not lying

4. Just because you believe something

5. Fear motivates dishonesty (Deming)

6. Know when to shut up (hairdo)

Reliability1. It’s a habit – build before you need it

2. Under-promise and over-deliver

3. Be consistent where counts (mgr,

parent)

4. Avoid debt and procrastination

5. Eat the frog first

6. Turn Pro (Pressfield)

Humility1. Level 5 leadership

2. Paradox of servant leadership

3. Give credit, take blame

4. Be interruptable

5. Invite criticism

6. Root of the word – all children same

God

Stewardship1. No free lunch (or movie tickets!)

2. Chief Seattle & culture of MSI

3. Frugality, productivity, conservation

4. Dave Ramsey & Julie Morgenstern

5. Do more with less

6. Reduce, reuse, recycle

Awareness1. Autopilot to Lincoln ?

2. Key to success: sales, care, career

3. Temporal & spatial attention

4. Inner awareness

5. Travel light & enjoy the journey

6. Stand on one foot

Mindfulness1. All emotional pain caused by lack

2. “Pay” attention

3. Learn past, plan future, live present

4. Meditative practices

5. More, not less, in the world

6. Soul vs. ego

Objectivity1. See world as it really is

2. Opinions, beliefs, and principles

3. People look for facts to fit beliefs

4. Distorting lens of ITFP

5. Gut vs. intuition

6. Play the Reporter Game

Empathy1. Commiseration, sympathy, empathy

2. Mutuality in AA

3. Social radar – Daniel Goleman

4. Mary Kay & MMFI – AZ hospital ER

5. Be a Dionarap

Reflection1. No one on deathbed = more TV

2. Silence is good for the soul

3. Prayer – Tevye and Gilda Radner

4. MoM & PoG

5. 2 detachments – 2 freedoms

6. You never FIND time for it

Courage1. No fear, no courage (2 jail bars)

2. Reaction, decision

3. Anxiety, fear, and worry

4. 3 bad things: memory, perception,

vision

5. Fear an ally: not ready, wrong path

6. Sacred anxiety – a guide to MtB

Confrontation1. RPM, Billy, & Chief Bromden

2. Give it a name (or number)

3. Talk back to it – lion roar

4. Irrational fears (Buckle Up!)

5. Anxiety-Perf Curve

6. Faith = ultimate antidote

Transformation1. Terror and exhilaration – em. energy

2. Change your metaphors (tank, hang,

blood, net, chicken)

3. SWA vs. United post 9-11 – U-571

lesson

4. Forrest Church: we don’t feel courage

5. Mark Twain & the “as if” principle

Action1. Og Mandino

2. Positive vs. wishful thinking

3. Research as action

4. Death of the fear is certain

5. Dare most when times are darkest

6. Keep moving!

Connection1. Caring is the root of courage

2. Edward Hallowell Worry book

3. Best friends made in support groups

4. Dionarap Take 2 – distrust 1st

impression

5. Eliminate silo effect

6. Support group environment

Perseverance1. Perseverance = decision every day

2. Every great accomplishment once…

3. Bad things do happen to good people

4. Brick walls are not there to stop you

Preparation1. Obstacles are not optional

2. Prepare like fire dept

3. Stamina (sleep, diet, exercise,

hydration, breathing, habits) –

Samurai Paradox

4. Prepare for worst, expect best

5. Avoid analysis paralysis

Perspective1. Best or worst? – problems &

Predicaments

2. Everything can look failed in middle

3. 23rd Psalm – keep walking

4. Motion picture vs. snapshot

5. No such thing as false hope

6. TGAoT

Toughness1. Robbins – ability to endure

frustration

2. WC: bounce one failure to another

3. “Should” before “Want”

4. Don’t play victim, martyr roles

5. Don’t lie to yourself

6. Confront spoiled brat – tuff w/ not on

Learning1. Four good things

2. Good for character (A.M. Lindberg)

3. Most important lessons

4. One door closes (Last Chance Mine)

5. The people you meet

6. Nietzsche was right

Dirt bag story

Faith1. Not religion (but wisdom in every…)

2. Faithful = fidelity + trust

3. Four pillars: self, others, future,

power

4. Graebel moving company story

5. Greatest power in history (Hawaii)

6. William James to Ann Armstrong

Gratitude1. Whining is the anti-prayer

2. Choosing to see best, to see

blessings

3. Gratitude Optimism Achievement

4. If you live in America…

5. Gratitude is reflected in giving

6. Make a “joy list”

Forgiveness1. Every major spiritual tradition

2. Grudges = prison, poison (I Ching)

3. Reduces anxiety & depression

4. Support group for parents killed kids

5. Self and God (Kurtz & Ketchum)

6. Bury a rock in the desert (Big Bend)

Love1. The Beatles – not a mushy emotion

2. SWA & Colleen Barrett story

3. Tim & Cindy story

4. How much “love” is in your calendar?

5. Hate makes people stupid

6. Increase love by giving it – hug

metaphor

Spirituality1. Who dies w/ most toys is still dead!

2. Faith, health, healing (placebo effect)

3. Diane Tice research prayer anx &

depn

4. Have a sacred place (Grand Canyon)

5. EaM but no DL (John Kennedy Toole)

6. Honor faith of patients

Interlude for

The Self-

Empowerment

Pledge

Core Action Values 7-12:

Taking

Effective Action

Purpose1. WDYD? icebreaker

2. On purpose – McZen – LBJ – bees buzz

3. Calling, mission, and purpose

(NM,NM)

4. Flow and quota busting

5. Purpose statement (rewrite old

scripts)

6. Whatever your hand finds to do…

Aspiration1. Kid – what want to be when grow up

2. Am. Dream – lottery, lawsuit

3. Rural mail carrier

4. Having, Doing, Being

5. Problem #1 with “The Secret” = work

6. Expect a miracle!

7. Dealing with dream stealers

Intentionality1. Monomaniac with a mission – Joe

Diffie

2. Do or do not – no try (FN on excuses)

3. A bias for action (Iacocca – cut off

top)

4. Discipline of prototypes

5. Urgency plus patience

6. Healthy dissatisfaction

Selflessness1. It’s not about you – Rick Warren

2. David’s House story

3. Kroc – “you win then I win”

4. Foundation of teamwork

5. Michael Jordan story

6. Oak tree grove in Solon

Balance1. Avoid double bind situations

2. Or And

3. From balance to integrate

4. Creativity = intelligence having fun

5. Avoiding tyranny of the urgent

Vision1. Porsche dream story

2. J. Swift & Proverbs

3. Walt’s last day – Roy & D’world

4. Vision & visualization – noun & verb

5. MotF – lot of people like you! – 2nd

b’day

6. Vision is a muscle

Attention1. Platform for future dreams –

Seligman

2. Turn off the tragi – tainment

3. You won’t “know it when you see it”

4. BHAG paradox: More likely, same

risk, platform bigger

5. 5 tools (comp, mg, mag, flywheel, SP)

6. Dreamcyclopedia

Imagination1. Katie

2. Questions > answers

3. Creative ideas adaptations –

Amazon.com

4. Garbage can theory of intelligence

5. Don’t waste on worry and fantasy

6. Lucid dreaming and subconscious

7. Write your own horoscope

Articulation1. Steve Jobs – reality distortion field

2. Telling your story

3. MLK, JFK

4. Dialog toward goals

5. 6-As: Articulate, Affirm, Ask (Aladdin

factor), Act (5 a day rule), Adapt,

Authent

Belief1. A force of nature

2. MVH at NFNQ conf (BHAG reinf by

action)

3. See it when you believe it

4. TBSS – incremental belief creation

5. Who else has done what you want to

do?

6. Collective belief

Focus1. Dorothea Brande – no one on

deathbed

2. If trouble with time or money – start

here

3. Dorothy poppy fields – RBADD culture

4. The water cooler is deadly to focus

5. Triage your goals and priorities

6. Pareto Prison

Target1. Be clear about what you really want

2. Don’t chase what you don’t want

3. The real cost of a new TV

4. Fewer targets, more likely to hit

5. Fewer goals at once, more over time

6. Having fun vs. being happy

7. Target that you can control

Concentration1. The Shallows problem

2. One Big YES – lots of little No’s

3. Creativity requires concentration

4. Diversified interests, focused goals

5. Breaking out of 80-20

6. Sitting on a thumb tack

7. Keep two lists

Speed1. Grocery shopping: the 4-get formula

2. Moving faster, less likely distracted

3. Speed is a logarithmic function

4. A state of mind – 2-time yourself

5. The day before vacation

6. Does not mean taking shortcuts

Momentum1. Louis L’Amour novels

2. The learning curve

3. Combat entropy – Zig – “Now what?”

4. The leader’s best friend (Maxwell)

5. Urgency + patience

6. Golden half hour B4 bed – tomorrow to

do

Enthusiasm1. Master value

2. Terminal prof’ism & Dilbertism

3. Catalyst for SFPs

4. Emotions are contagious

5. The hidden ingredient of hi

productivity

6. Rituals – Texas Roadhouse

Attitude1. Attitude is everything (almost)

2. Passionate + optimistic + cheerful

3. Dilbert Disease

4. Mental computer

5. The Pickle Pledge

6. The Pickle Challenge

Energy1. Energy is life

2. A choice – Ed McMahon

3. Nobel Prize for create energy by

using

4. Cheap energy (red bull) vs. lasting

5. Energy faucet vs. energy drain

6. “69 Actions” special report

Curiosity1. Two year old – why? – The 5 Whys

2. Beginner’s mind

3. Antidote to stress & boredom

4. Fear = learning disability if no

questions

5. Google and Wikipedia

6. McZen – questions and clues

Humor1. HQ > IQ (Harvard U study)

2. Laugh clubs & laughter therapy

3. Laugh for no reason

4. Christopher Reeve & Patty Wooten

5. Laugh at your Self

6. Derogatory is not humor

Service1. Work is love made visible

2. Wealth, work, wisdom

3. Service recovery – united breaks

guitars

4. RAK movement

5. Rafe’s Law

Helpfulness1. Two defns: assistance, friendliness

2. Mr. Holland’s Encore

3. JD as floor

4. Tom Peters: you are your projects

5. Becoming indispensable

6. Does not mean doing it for them

Charity1. King Midas vs. Johnny Appleseed

2. Gratitude + compassion + generosity

3. Don’t wait until you are rich

4. Problem #2 w/ “The Secret” = stuff

5. Suing the church!!!

6. Extravagant generosity in small ways

Compassion1. What’s in a hat?

2. David’s House

3. Emotion + Action

4. Non-judging

5. Charisma and mutuality

6. Lost causes only ones worth fighting

for

Renewal1. Cannot pour from empty pitcher

2. Practice Golden Rule in reverse

3. Renewal rituals

4. Neuro-attitudinal positioning

5. Be a status contrarian

6. Crisis = time for renewal

Leadership1. If you work on 1-11, will become…

2. Takes people to a place…

3. Level 5 leadership

4. Transactional and transforming – JMB

5. Mgmt = JD, leadership = life decn

6. Leaders teach values !!!

Expectations1. Gandalf & Bilbo – successful athlete

2. Replace OR with AND

3. Behavioral expectations from values

4. Hawthorne effect

5. Transcendent sense of purpose in

team

6. Keep raising the bar

Example1. Start by living the 12 CAVs

2. FILO – Palmatch

3. Post The Pickle & S-E Pledges

4. Give up certain “freedoms”

5. Willing to take risks & to fail

6. Invite feedback – and mean it

Encouragement1. Back trouble?

2. Encourage others in their dreams

3. The power of stories to inspire

4. Appear where most needed, least

expected

5. Know when to shut up (after

delegating)

Celebration1. O’Toole – the cheer in leading

2. SWA culture

3. Any excuse for a celebration

4. A spirit of community

5. Golden banana & Queasy Eagle

6. Leader’s legacy

Wrap up1. How to start a movement video

2. Character is destiny (values =

character)

3. See one, do one, teach one