the use of social media in business part 2
TRANSCRIPT
THE USE OF SOCIAL MEDIA IN BUSINESSPART 2
AGENDA
Class #1
Introduction DefinitionProjectionsDiscussion 1
Class #2
Social Media Time Line
Social Media Classification
Drivers Study CasesDiscussion 2
Class #3
BenefitsIssuesSocial Media
ManagementSocial Media
Management Skills Discussion 3
HISTORY OF THE SOCIAL MEDIA
SOCIAL MEDIA CLASSIFICATION
DRIVERS TO USE SOCIAL MEDIA IN BUSINESS
STUDY CASES
DISCUSSION 2
Go to YouTube and find one interesting case where companies use social media to engage with the customer and please share the video and your thoughts.