the virtualized enterprise more functionality and reduced it spend speaker: frank grillo evp of...

The Virtualized EnterpriseMORE FUNCTIONALITY AND REDUCED IT SPEND

Speaker:

Frank GrilloEVP of MarketingCYPRESS COMMUNICATIONS

New Paradigms for Cloud Services Technology ownership is no longer a

sure thing. IT asset ownership is a choice, not an obligation.

Enterprises are embracing hosted delivery models—software as a service (SaaS), cloud computing, LAN/WAN services, desktop management, business continuity and hosted unified communications.

Hosted IP voice services market will increase from $505 million in 2009 to $1.2 billion in 2012.

UC market will triple in size to almost $18 billion by 2014.

Cloud services market will increase from $46 billion in 2009 to $150 billion in 2013.

Source: Gartner, Inc. and IDC

“…computing may someday be organized as a public utility just as the telephone system is a public

utility…The computer utility could become the basis of a new and

important industry.”- John McCarthy, MIT Centennial in 1961

2

Paradigm Shift to theVirtualized Enterprise

Hosted Unified Communications offers an elegant on-ramp to cloud computing.

It is the first step in a logical migration path of going from premises-based to a

cloud services environment.

3

Unified Communications

4

Integrated Real-Time Communications

• Voice, data & Internet• Voicemail, email and

messaging• Audio and Web

conferencing• Phone, mobile and PC• Collaboration

Enterprise Convergence• Networks and systems• Software and applications• Processes

Mobility• Soft Client, advanced call

routing, teleworker support

Centralized Control & Management

Unified Communications in the Cloud

Integrated Real-Time Communications

• Voice, data & Internet• Voicemail, email and

messaging• Audio and Web

conferencing• Phone, mobile

and PC• Collaboration

5

Enterprise Convergence• Networks and systems• Software and applications• Processes

Mobility• Soft Client, advanced call

routing, teleworker support

Centralized Control & Management

PLUS…• End-to-end solution: network, access, soft

clients, LAN, WAN, phones, routers and integration

• Custom-designed solution• Everything owned & managed by one provider• Guaranteed voice quality, network availability• Voice traffic prioritization• Project management• User training and support

…And Business Continuity with Data Failover and Redundancy

PSTN

INTERNET

Remote Offices

Infrastructureas a Service

HostedLAN / WAN

Softwareas aService

6

HostedStorage

Platform asa Service

Start with UC in the Cloud…

Enterprise HQ & Data Center

Applications

Network

Servers

MPLS VPN

uCaaS

Voicemail Management

Management of prem-based routersand LAN switches

IP Phone Switches, PSTN, Internet

Call Archival Services

Continuity & Failover Mgmt

Add OCS, SharePoint, Exchange, Blackberry Exchange, Active Directory

& Messaging Security Compliance

PSTN

INTERNET

Remote Offices


HostedLAN / WAN

Softwareas aService

7

HostedDataCenters

HostedStorage


Enterprise HQ & Data Center

Applications

Network

Servers

Blackberry Exchange Services

SharePoint

OCS

Active Directory

Hosted or Managed Exchange

MPLS VPN

uCaaS




Call Archival Services

Messaging Security Compliance



HostedLAN / WAN

Softwareas aService

8

HostedDataCenters

HostedStorage


Enterprise Virtualization

Blackberry Exchange Services

SharePoint

OCS

Active Directory

Hosted or Managed Exchange

Managed Security

MPLS VPN


uCaaS




Archival Services(Call / email / IM / Conferencing)

Messaging Security Compliance

Virtualized Servers–Hosted Document Management–CRM–Hosted Web Servers–SQL Services–Hosted Accounting Servers

Exchange Backup

Cloud Services: Bonus

► Mobility► Speed; real time► Time Shifting…work across time zones► Seamless interoperability► No boundaries…work across continents► Flexibly supports wide communication circle

Customers Executives Sales Reps Field Service Reps Call Center Teleworkers Remote and International Workers

High performance workplaces leverage collaboration to

drive innovation, creativity and transformational change .

9

10

Checklist for Implementing Cloud Services Low Implementation and Operational Costs: Low or no CapEx. Minimal OpEx with

outsourced management. Integrated Communications: Communication tools in a unified interface should

encourage collaboration. These tools can help create competitive advantage and efficient operations in a global workspace.

Portable Connectivity: The ability to effectively communicate & collaborate from any location is a “must” in today’s increasingly globalized work environment.

Dynamic Access: Whether shifting capacity from location to another, scaling size, or reallocating application resources, the service must support demand ebb and flow in a real-time or near real-time environment.

Guaranteed Business Continuity: Look for carrier-grade 99.999% reliability and assurance of continuous business operations.

Flexible, Upgradable Capacity and Capability: The selected system should readily adapt as needs, resources and technologies evolve.

Legacy Service Integration: The system should offer new capabilities without abandoning conventional telecom features you've come to rely on.

the virtualized enterprise more functionality and reduced it spend speaker: frank grillo evp of...

Documents