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    TLE Annual Report2011/2012

    OUTREACH TRAINING TUTORING SUPPORT PREVENTION

    AWARENESSExcellence in Literacy

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    2011/2012

    The Learning Exchange

    Board of Directors 2011/2012

    President: Mona ArsenaultVice-President: Lazar JevromivicSecretary: Christiane DabbaghTreasurer: Valerie SauriolDirector: Enza Ciampanelli

    Staff

    Executive Director: Darlene BrownAdministrative Assistant/Library: Karen MocklerFinancial Officer: Diane Richard

    Consultants

    Communication Consultant: Margo Legault

    Web Master

    Errol Pinto

    Tutor TrainerDarlene Brown

    Funding Sources

    PACTEProgramme daction communautaire sur le terrain de l'ducation PACTE is aprovincial grant administered by the Direction de la formation gnrale des adultes(DFGA). The grant is designed to cover recurring operation expenses.

    Other Funding Sources

    TLE seeks other sources of funding through project proposals, partnerships, privateand corporate donors and sponsors.

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    2011/2012

    The Learning Exchange

    Mona Arsenault

    PRESIDENTS MESSAGEId like to mention a few highlights of the past year, which took place:

    The last AGM was held Wednesday, October 26th, 2011 at 5:30 p.m. and many members attendedincluding students interested in the workings of an Executive Board of Directors.

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    VISION

    The Learning Exchange strives for excellence in literacy by promoting and fostering acommitment to life-long learning through outreach, prevention, and training.

    Mission

    The Learning Exchange (TLE)/Centre Lire-crire is a volunteer not-for-profit organizationdedicated to providing:

    Adult Literacy and Tutoring: One-on-one and small group instruction to adults in need

    Volunteer/Tutor Training

    Public Awareness and Sensitization

    Volunteer/Student Recruitment

    Community Resource and Learning Centre

    Volunteer/Student Outreach and Retention

    Prevention and Intervention

    MANDATE

    The Learning Exchange (TLE)/Centre Lire-crire is a volunteer not-for-profit organizationdedicated to addressing the needs of the Laval & Northshore English speakingcommunity. TLE serves, recruits, trains, and supports members of the community

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    Once again we were privileged to have volunteer students from the McGill Pro Bono Law StudentPlacement program. Justin and Aaron were our new students from this service. Many meetings wereheld for training purposes both within TLE and throughout our own organization.

    A Canadian Heritage Proposal was submitted and accepted called Hello Canada! for 2012-2013! TheFundscrip gift cards fundraising idea was started by ordering in bulk and selling cards to members,family and friends. On March 19, 2012, Laval Volunteer Appreciation Gala was held. The eveningconsisted of a welcoming buffet, networking opportunities and presentations where an MC invited the

    partners to mention their nominees. Jacques Blanchards brief introduction was wonderful!We, the Laurier School Board would like to pay homage to Madame Mona Arsenault, President of TheLearning Exchange. We are working for more than thirty years now in close relationship with thisorganization who have had a goal to implement and deliver programs to help improve reading,writing, numeracy and life skills within the Anglophone community. In a year where ICA (whoultimately is the organization behind the evening) has a clear objective to celebrate families whoacquires basic life skills, this Gala is a golden opportunity for us to publicly recognize all the efforts ofthe team of employees and volunteers who devote themselves to make that goal a reality.Congratulations to all!

    After the Gala I sent the following thank you message to Jacques Blanchard, TLE-Office, CDC Pont-

    Viau and ICA:On behalf of myself and The Learning Exchange, I would like to thank everyone involved inrecognizing our efforts toward Adult Learners. As a result of this Gala I was given $100.00 as a gift. Ihave decided to use this money towards the purchase of an iPad Computer to use with my specialneeds learners and in the classes to upgrade their skills.

    Once again, thank you all,

    Mona ArsenaultTutor, President, The Learning Exchange

    In April we had a Volunteer Appreciation party, it was well attended and everyone received a small

    token of our appreciation. During Volunteer Appreciation Week an award for New Tutor of the year2011-12 was presented to Kosal Chhith: In recognition of outstanding contributions to the academicachievement and personal growth of learners.

    In closing, its been another wonderful year for me here at The Learning Exchange as I hope it hasbeen for you as well!Thank you,

    Mona ArsenaultTLE President

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    Darlene Brown

    EXECUTIVE DIRECTORS REPORTId like to welcome all of our guests, students, volunteers, Board of Directors and staff to the2011/2012 Annual General Meeting (AGM).

    Once more, weve experienced another productive year here at The Learning Exchange inspite of the obstacles put in our way. Ive personally had the opportunity to reflect upon mytime here and the hundreds of volunteers, staff and students Ive had the good fortune tocross paths with over the years. The accomplishments of this past year, as outlined in thefollowing Report of Activities, would not be possible without the hard work, support anddedication of my amazing family of staff, consultants and Board ofDirectors. I find myself feeling, in so many ways, truly more thangrateful to be here with you all today!!

    The fiscal year 2011/2012 marked the start of our new Strategic Plan,of which we have three exciting strategic directions:

    1. Sustainability/Strengthening TLEGoals: Raise awareness and understanding of literacy services Expand partnerships and strengthen connections Develop and maintain solid infrastructure Increase overall membership

    2. Excellence / Provision of ServicesGoals: Develop and improve services & programs Improve access and intake procedures Provide quality training and professional development Be responsive to the membership and community: Implement new services and

    programs based on needs3. Effectiveness/ Member outreach, support and recognition

    Goals: Provide members with networking opportunities Provide students with the necessary tools and skills to function successfully in

    everyday life Ensure members are engaged and have a positive experience

    In the coming years, we will continue to provide learning opportunities to engage ourmembers to improve the vitality and overall growth of our community while working through

    our new strategic priorities while observing our core values.

    I am, more than ever, sincerely proud to be the Executive Director of The Learning Exchangeand count myself as fortunate to be part of an organization with such an inspirational groupof people as we have here at TLE.

    Thank you for your continued support!

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    At TLE we value:

    Creativity

    Commitment

    Life-long

    learning

    Leadership

    Integrity

    Teamwork

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    Darlene BrownTLE Executive Director

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    Priorities at a glance:

    TLEs Strategic Plan 2011 to 2014

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    July 2011 to June 2012

    TLE Report of ActivitiesTUTORING > individual and small group >

    reached 320+ students

    Tutor training

    Training sessions cancelled for Sept./Oct.due to lack of potential volunteers

    Session: Jan. 20/12 Trained 10 volunteers for Money Matters

    Mar. 20/12 Individual training sessions ongoing Basic training handbook and Power Point

    presentations reviewed and updated

    Converting training to PreziIndividual, group and class tutoring

    English: Literacy, pre-secondary, secondaryI to V

    Math: Basic, secondary I to V, MoneyMatters

    Computers/Internet: (All levels) Intro. tocomputers, Learning Links, PowerPoint, MSWord, Publisher, Facebook, Skype, e-mail,etc.

    iPads: Intro. to iPad/Apps and basics Working with teachers and consultants to

    coordinate tutorials, offer class assistance,refer students, etc. Providing class students with tutors for

    individual help as needed Tutors trained at an academic level to work

    with students Tutoring services offered and promoted to

    classes Training manuals and training adapted to

    students needs

    WORKSHOPS/TRAINING > reached 315+

    people

    Money Matters Volunteer training Money Matters workshops Tutor Training Literacy Awareness Free the Children Using Computers

    Jewellery Making Social Networking (i.e. Facebook, Twitter,

    Apps) Learning Links iPads: Intro to iPad and App Exploration Reading with your Child

    INFORMATION AND REFERRALS > reached

    38,000+

    TLE Websites, social networks, LearningLinks and Scribd

    Community information Student intake, assessment and referrals

    conducted Manned phone and internet inquiries Visited classes in Vimont Center to promote

    TLEs services (giving pamphlets,newsletters, demonstrations, tours, etc.)

    Promotional materials displayed anddistributed

    Orientation Manual updated with new by-laws, action plan, strategic direction, etc.

    Completed Family Literacy survey for ABCLife Literacy

    Joined Literacy Volunteers of Quebec

    project committee to examine newmethods for training (i.e. Distance/onlinetraining)

    RESOURCE ROOM > reached TLE

    members, CDC-Vimont/SWLSB population,

    local community +

    Equipment use

    3 computers with Internet access, 2printers / 1 copier

    Headphones, tape recorders, CD players,TV/VCR

    Speakers and iPod player Whiteboard/flip chart and supplies Book binder and laminator Projector/screen Projector, computer and netbook

    purchased Printers repaired/need new ones

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    Library Resources

    Materials purchased based on TLEmembers needs

    Use and loan of materials: Referencebooks, fiction, nonfiction, math, languagearts, grammar, spelling, games, learningdisabilities, audio books, etc.

    Online library search updated Working with SWL re: maintaining lendinglibrary in TLE

    Promoting book donations for library andgive-aways

    Collections created on Scribd for privateand public docs

    Art supplies Jewellery beads and findings Paper and cards Assorted art materials and resources

    Materials and Additional Services forCDC-Vimont students Free: WestCoast Reader distributed to

    students Free: Materials and workbooks at discretion

    of TLE staff based on students needs Free: Printing for literacy and basic English

    students class work Discounted school supplies available (i.e.

    binder, journal) Free: QLWG Skills for Life manuals printed

    and distributed Book orders at discounted rate

    Free art and jewellery supplies for craftsand SWL ECAsRESOURCE ROOM contd

    Resource Room use Office space Drop-in / Study area / Exam space Computer use Tutorials, workshops and meetings Equipment loan and use Printing, photocopying Library / Audio Center / Movie viewings

    SUPPORT, OUTREACH & RECOGNITION >reached 750+ people

    Meetings, interventions, recommendationsand progress reviews conducted

    Submitted names of TLE members forawards and recognition

    Students achievements recognized inNews & Views newsletter, online and atevents

    Ongoing monthly: Gave away hundreds ofbooks to volunteers and students

    Adult Learners Week: Gave away hundredsof books to CDC Vimont staff and studentsas well as visitors

    Volunteer Appreciation: Gifts created anddistributed to volunteers Montreal National library visits with Mona Phone interviews for referrals and letters of

    recommendation for 2 tutors Regular events held in honour of our

    members Certificates and recognition awards given

    to tutors and students TLE sponsoring crafts for adult ed students West Coast Reader subscription renewed

    and distributed regularly > Karen continuesworking with TLE volunteer Danielle in BC

    Volunteer Voice and student support

    EVENTS > reached 1500+ people(includes Family Literacy)

    Remembrance Day month Nov. /11: Poppies distributed to schoolpopulation Student-created moviedistributed to classes Remembrance Day informationresources/materials made available toschool

    Holiday party organized & held Dec. 21/11 Craft lunches and events sponsored by TLE Adult Learners Week:

    Book Give-Away Money Matters workshops iPad Basics workshops Craft lunches Graffiti Wall: TLE craft suppliesloaned to SWL classes

    Volunteer Appreciation and CelebrationApril 2012 Volunteer cake and coffeeafternoon

    Volunteer Voice Celebration 2012: End of year event held in

    June 2012FAMILY LITERACY > reached 1500+

    families

    Family Literacy Misc:

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    Created/completed action plan for2011/2012

    Request for book donations granted byOrca and Scholastic

    Parent info. sessions held Funding requests/proposals to Merck Frosst

    and Canada Post unsuccessful

    Family Literacy meetings FL Committee planning meetings held as

    needed Principal meeting April

    International Family Literacy Day (FLD) Distributed/organized family literacy

    materials from QELA Distributed promotional materials and

    information to SWL Elementary and HighSchools

    Posted notices for International FamilyLiteracy Day on TLE web site, Facebook

    and Twitter, ABC Canada

    School Reading Visits

    Hundreds of books purchased & collected Prepared/printed/distributed 700 Parents

    handbook Book bags prepared/distributed to families Twin Oaks Feb. 15/12 Crestview Feb. 22/12

    Storytime Festival School Visit Bought, prepared and sorted materials Received used books for Adopt-a book Souvenir Elementary: April 18/12

    TD Canada Trust: TD CanadianChildrensBook Week

    Visiting author Kathleen McDonnell May10/12

    Promoted Authors visit on: TLE web site,Facebook, Twitter, public notice flyers andvia Networking Partnership Initiative (NPI)77 local partners

    Worked with Babar Book Store to bringauthors books to event

    Article for CDC Vimont NewsGive-Aways

    Approx. 1000 books/family informationpackages given away

    CDC Vimont parents received freechildrens books and FLD resources

    INFORMATION AND COMMUNICATION

    TECHNOLOGIES > reaching general

    population/adult ed centers in QC

    Learning Links

    Adding new links to address identifiedneeds/requests of students and teachers

    Creating links to partners web sites

    Promoting Learning Links at meetings andschool eventsPUPLIC AWARENESS AND SENSITIZATION

    > reaching general population of Laval

    Public Notices

    TLE notices of training and volunteersneeded: Craigslist, Laval News, McGillUniversity, local newspapers, MontrealGazette via Volunteer Bureau of Montreal

    Sent notices to all SWL schools forInternational Family Literacy Day

    Family Literacy events registered on ABCLife Literacy website

    Promoted Montreal National library visits

    Newsletters

    News & Views (2 editions) posted online forgeneral public, printed and distributed toTLE members/SWLSB members/staff

    Articles written/promoted in News andViews

    Articles for partners newsletters andpapers

    TLE website (13, 232 visits to-date) /TLEScribd website (442,149 total views to-date)

    TLE documents/Scribd: 36, 279 July 1/11 toJune 30/12 visits (99 avg. visits per day)

    TLE website: 2987 visits (July-June) Student and tutor/teacher resources posted

    on site for download via Scribd Posted information and articles re: events

    (i.e. Family Literacy Day, International Literacy

    Day, registration, services, etc.) Created staff calendar/action plan

    Scribd documents: Collections postedonline

    TLE Connections

    Updated temporary website on Google(need funding for web site)

    Funding request made to local MNAs(unsuccessful)

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    Promotion

    Documents revised and posted online Google profile updated Facebook updates, event postings and

    announcements Twitter for TLE continued Presentations made at NPI meetings about

    TLE services and potential partnerships Received donations via our posting onCanada Helps!

    McGill Fair

    Recruited potential volunteers: Jan. 25/12

    Strategic Planning Strategic Plan reviewed and added to

    documents Detailed Action Plan for 2012/2013 created

    and sent to MELS

    MEETINGS AND PROFESSIONAL

    DEVELOPMENT

    TLE meetings: Staff meetings: ongoing/as needed Financial Officer meetings: ongoing/as

    needed Consultant Margo: September 16/10

    ongoing/as needed

    BOD meetings: Sept. 13/11 Dec. 2/11 Feb. 27/12 May 10/12

    AGM: Held Oct. 26/11 Annual Report completed and distributed By-Law changes accepted at 2011 AGM

    Conferences/Workshops

    PROCEDE conference: Oct. 19-21/11 QPAT conference: Nov. 25/11

    LVQ LVQ meeting/retreat Sept. 28 & 29/11 LVQ Training Committee: Survey completed Consulted re: Training modules/program Participant in the iPad project Participating in LVQ Caravan project

    Networking Partner Initiative (NPI)

    Meeting with Luigi: Sept. 21/11 Meeting: Sept. 29/11, Dec. 15/11, Feb.

    16/12, April 19/12 Made presentation at meetings re: TLE

    Services and needs Requested help recruiting tutors and free

    space for training

    Sir Wilfrid Laurier Governing Board

    TLE appointed Mona as communityrepresentative for SWL Governing Board

    Mona appointed as chairperson at GBmeeting

    Meetings: Feb. 7/12 and March 13/12

    English Community Speaker Forum

    November 19: ED represented TLE at Education theme

    table and attended by volunteer Warren President attended Health theme table President was a part of CTV News Story

    November 26: President represented TLE at Education

    theme table

    SWL Adult Education PortraitNovember 30: ED represented TLE Also attended by literacy students

    MEETINGS AND PROFESSIONAL

    DEVELOPMENT contd

    Mature Workers Employment Portrait

    Public report/study results: Dec. 9/11

    PROJECTS/PROPOSALS

    Canadian Heritage proposal

    Researched/prepared Hello Canada!proposal for $49, 550

    Gathered letters of support Established partnerships

    LVQ iPad project: Signed papers for iPad Received iPad + $50 towards Apps Prepared presentation and materials for

    workshop Made Prezi for iPads and uploaded for

    public view Workshop: Feb. /12

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    Developed/Held workshops: March 27 &29 /12

    Final report completed

    McGill Pro Bono Students Proposal application accepted for two

    law students to do a year stage with us(approx. 3-5 hours per week)

    Meetings Reviewed new by-laws and

    comments/recommendations from MELSreview

    Meeting with McGill ProBono supervisor

    CURE

    Request proposal for university students towork and/or do research for 2011/12

    FundScrip

    Initiated Fundscrip gift card orders

    MNA proposals

    Received donation for Adult Learner Weekto give workshop

    Money Matters Proposal accepted for Money Matters

    workshops via ABC Life Literacy Canada Received/reviewed materials and shared

    with SWL Math and literacy teachers andpedagogical consultants

    Membership Renewed membership to Literacy

    Foundation and received Cascades paperdonation

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    TREASURERS REPORT

    TLE FINANCIAL REPORT

    This report covers the fiscal year July 1, 2011 to June 30, 2012.

    The Bank Balance as of June 30, 2012 was $1, 844.

    The Total Revenue received for the fiscal period was $93, 814.

    The Total Expenses for the fiscal period were $88, 990.

    A Net Surplus of ($495) remained at the year-end.

    The difference between the Bank/Investment Balances and the Net Surplus is offset bypayables, and receivables

    Appointment of Accountant

    I would like to recommend that we appoint Patricia McGovern, C.A. as our accountant for theyear 2012-2013.

    Valerie SauriolTLE Treasurer

    Prepared by Diane RichardPage 13

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    TLE Financial Officer

    TLE 2011/2012

    Supporters, Memberships and Affiliations

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    Memberships and Affiliations

    TLE is a member of or affiliated with the following:

    ABC Canada

    The Centre for Literacy Girls Action Day Literacy Volunteers of Quebec The Literacy Foundation National Adult Literacy Database Quebec Association for Adult Learning Quebec English Literacy Alliance Sir Wilfrid Laurier Competency Development Center Vimont Sir Wilfrid Laurier School Board Volunteer Bureau of Montreal

    Supporters

    Dominoes Pizza Indigo Books Librarie Raffin Martin Abran/Translations Orca Publishers Scholastic Books