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Toyota Material Handling
How we use forklift truck data
to improve our customers’
occupational safety
Marcus Löwendahl, Product Manager
1
Introducing Toyota Material Handling
Our mission:
Customer first
Bringing exceptional efficiency to
material handling operations
3
Introducing Toyota Material Handling
Horizontal transport
Order picking
Products
to optimise your efficiency
4
Introducing Toyota Material Handling
Loading & unloading
Stacking
Products
to optimise your efficiency
5
Introducing Toyota Material Handling
In TMHE’s sustainability strategy,
Safety is 1 of 3 key focus areas
MINIMISE
environmental impact
OPTIMISE
business processes
MAXIMISE
safety, quality & performance
6
Introducing Toyota Material Handling
Material Handling Industry Safety Statistics
Material Handling Industry Safety Statistics
A sizeable challenge
EUROSTAT accidents statistics
1% of accidents in EU factories was caused by mobile
handling equipment
These 1% resulted in 10% of all physical injuries
14% of workers who died as a result of a contact with
mobile handling devices were less than 25 years old
Source: European Commission research paper from 2008 into
“causes and circumstances of accidents at work” across EU-27
countries in the period 2001-2005
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Material Handling Industry Safety Statistics
A sizeable challenge
US OSHA accident statistics
~ 85 forklift fatalities per year
~ 34,900 serious injuries
~ 61,800 non-serious injuries
Source: US Occupational Safety & Health Agency (OSHA)
9
Material Handling Industry Safety Statistics
More detail at national level
Dutch accident statistics
Top root causes identified by Dutch research:
1. Poor visibility and audibility
2. Lack of separation of pedestrians and trucks
3. No adjustment of speed of the truck to the situation
4. No safe guards to prevent accidental movement of a stationary forklift
5. Inadequate driver training
6. Lack of a safety culture
Source: www.evo.nl (EVO)
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Primary types of accidents identified by Dutch research:
43%: Pedestrians hit by forklift
29%: Accidents involving forklift driver
9%: Entrapment between or against and object and the truck
7%: Fall from height moving work platform on the forks of the truck
6%: Person hit by object falling from forklift truck
6%: Others
Our Safety Strategy
Our Safety Strategy
MAXIMISE safety for customers using our equipment
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Safety Audit & Leadership:
Lo
st T
ime
accid
en
ts
2
1
time
Plant & Equipment:
Design for safety
Systems & Procedures:
I_Site: Our fleet management solution
People's Behaviours
Training: Drivers, Pedestrians, Managers
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5
4
EU OSHA Campaign Partnership
Our Safety Strategy
Understanding safety statistics drives our innovation
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Forklift accidents’ statistics
SAS (System for Active Stability)
Driver Ergonomics
Safety Package
Driver Training
I_Site
SpotMe
Pedestrian hit by
forklift
Accident involving
forklift driver
Entrapment Fall from
Height
Person hit by object falling
from truck
43% 29% 9% 7% 6%
I_Site
Our fleet management solution
How we use forklift truck data to improve our
customers’ occupational safety
How we use forklift truck data to improve our customers’ occupational safety
Connecting trucks anywhere
Global coverage
• Universal multi-user access
with high security data
protection
• Mobile connectivity
• No local installations required
• Active in 50+ countries
• Over 50,000 trucks so far
I_Site
Connectivity kit
• Telematics unit & antenna
• Shock sensor
• Controlled access (PIN
keypad)
• Web portal access
• Smartphone app
How we use forklift truck data to improve our customers’ occupational safety
I_Site
Driver interface
• Pre-operational check
• Smart Access (card access)
How we use forklift truck data to improve our customers’ occupational safety
How I_Site helps our customers
Make improvements in 4 key areas
COST CONTROL ENVIRONMENTHEALTH & SAFETYPRODUCTIVITY
Reduce damage costs
Optimise fleet size
Optimise number of
drivers
Improve truck utilisation
Improve driver
utilisation
Real-time notifications
Driver licence control
Impact reduction
Shock lockout
Pre-operational check
Immobilise unsafe
trucks
Optimise of truck usage
& lifetime
Optimise battery usage
& lifetime
How we use forklift truck data to improve our customers’ occupational safety
57 % reduction 10 % increase ”Not a single accident year one” ”Part of our Sustainability plan” Customer
examples
Key safety features
Shock sensors
Improving safety
Shock
Key safety features
Shock lockout
Instant notification alerts
Creep Speed
or Alarm…
Check & Reset
Crash!
Key safety features
Remote driver access control
Authorised access only
• Driver authorisation control
• Personal PIN code or existing ID
card or key fob
• Provides utilisation information
Key safety features
Pre-operational check
Raising the bar on safety
• Starts every time a new driver logs in
• Driver performs safety check on the truck
– Truck is locked out if serious faults are identified
• Instant failure notification
Key safety features
Quickly alerting drivers
Send ad-hoc messages from the I_Site
web directly to driver(s)
Convenient in remote or noisy sites
• Safety messages
• Allocating job to a driver
• Request ‘return to base’
• Call drivers into meeting
Messaging
Key safety features
For fleet managers “on the move”
Keeping you in control
– wherever you are …
Instant alerts:
• High Shocks
• Failed Pre-Op Checks
I_Site smartphone app
Key safety features
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Recognitions
Awards &
THANK YOU
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