tplc training professionals sdn...

TPLC Training Professionals Sdn Bhd, No.30, 1st Floor, Lorong Tiara 1B, Bandar Baru Klang, 41150 Klang. Tel: 603-33621616 Fax: 603-33621515 Email: [email protected]

TPLC Training Professionals Sdn Bhd

Public Training Program

Motivate and re-energize your team with creative leadership training

Fun, fast, and highly effective, this super leadership training will stimulate your thinking, recharge

your batteries, and spark your outside-the-lines creativity as you inspire your employees to excellence.

This workshop is fully claimable under HRDF SBL Scheme. Call us for more info at 03-33621616

mailto:[email protected]


Introduction

Today’s executives and supervisors have an abundance of technical knowledge. They can do linear programming problems, calculate a discounted rate of return, develop a sophisticated marketing plan, and crunch numbers on a computer spreadsheet. They are technically solid but most lack the leadership skills necessary to manage people. The ability to lead effectively is based on a number of key skills. These skills are highly sought after by employers as they involve dealing with people in such a way as to motivate, enthuse and build respect

The particular focus of this seminar is to help you identify,

develop and apply leadership and supervisory competencies, to yourself and others in organizational settings. This seminar takes a highly practical approach to your learning, enabling you to concentrate on those skills you personally need to develop to enhance your performance and that of your subordinates.

Objectives

At the end of this course participants will be able to:

Know self and what drives them

Understand their organizational expectations on them as supervisors

How to manage time effectively to produce results

How to coach and develop your staff

How to develop a super team

How to develop your leadership skills

Methodology

The methodology used will be a combination of lectures, video presentation, case studies and group

work. Case studies and group work will be used for participants to identify, analyse and interpret

situations as a form of experimental learning, and to learn and benefit from each other’s experiences.

Who Should Attend

This program is catered to Supervisors, Executives and Managers who would like to understand the

importance of leadership capability.

Couse Modules

Module 1 – Managing Self

Assessing Self Video – Who moved my cheese Change Alignment worksheet

o Heart - Why improve my skills o Head - What do I need to know to improve my skills o Hands - How will I improve my skills



Module 2 – Managing time – Planning, Organizing & Prioritizing

Time principles

Common time wasters

Video – Prioritization - Eat that frog

Brian Tracy time management principles

In basket exercise on prioritization

Module 3 – Achieving results

Communicating your expectations with your staff Understanding workplace and performance expectations Understanding Key Responsibility areas (KRAs) and Key Performance Indices (KPIs) Marshmallow challenge – An exercise on KPIs

Module 4 – Coaching and developing your staff

Assessment - What is your management style o Driver o Analyzer o Persuader o Amiable

Using the GROW Model for coaching Role play a coaching scenario

Module 5 – Building and Leading teams

what makes an effective team

Class activity – Murder Mystery – applying the competencies to run an effective team

Module 6 – Develop the Five (5) habits of an exemplary leader (Kouzes & Posner)

habit 1 – Model the way – set an example o story of Gandhi

habit 2 – Inspire a shared vision – show them the way o sharing stories of leaders

habit 3 – Challenge the process – take risk and experiment o group activity – Game of generals

habit 4 – Enable others to act – empower and delegate o group activity – Rock, paper, scissors game

habit 5 – Encourage the heart – recognize team achievements o group activity – You make me blush

Module 7 - Develop an Action Plan- for building trust with co-workers, team members, customers and

superiors – format provided



Trainer Profile: Mr. Rais Rajan

RAIS RAJAN holds an MBA (Merit) from University of Bath, UK, a Bachelors Degree with

Distinction in Business Administration from RMIT University, Australia and a Diploma in

Banking & Finance from Institute Bank-Bank Malaysia.

Rais Rajan is a management consultant and a certified corporate trainer. He specializes

in the areas of Strategic Direction, Performance Management, Balance Scorecard,

Management, Leadership and various soft skills. He has more than 15 years of experience

in the education, HR and training industry. He has lectured and offered training in leading institutions and

multinational organizations. To date he has personally delivered more than 400 training programmes

(ranging from Strategic Direction workshop to Clerical skills) with participants comprising CEO’s, senior

managers, executives, right down to clerical and support staffs.

Having been in HR and training, customer service and marketing for an international organization, he

imparts the essential skills and knowledge that are essential to ensure the highest quality of service to

customers while maintaining professional business etiquette. In addition he regularly conducts

complementary tea talks for various companies and universities on a range of topics such as emotional

intelligence, Mars and Venus at the workplace, retaining committed workforce etc. and has written articles

for the Malaysian Institute of Management E-newsletter. He also appeared as a guest speaker in TV2 –

“Positively A.M.” on 4 weekly segments speaking on a range of topics such as Positive Mindset, Positive

attitude, Power of Laughter and Power of Gratitude.

Some of the valued companies he has had the opportunity to work with include IBM Malaysia, Petronas,

Shell Malaysia, Selangor Turf Club, Bernama News Agency, Royal Bank of Scotland, Maybank, Bumiputra-

Commerce Bank, RHB Bank, Bank Rakyat, MNI Insurance, MCIS Zurich, ETIQA Takaful Bhd, Am Assurance

Bhd, Maybank Fortiss, Malaysian Alliance Assurance, Pacific and Orient Insurance Co Bhd, MBf Cards, Pan

Global Insurance, Telekom Malaysia, DRB-Hicom, Perodua Manufacturing, Proton Tanjung Malim, Tenaga

Nasional Bhd, Malakoff Corporation Berhad, MMC Utilities Limited, Teknik Janakuasa Sdn Bhd, UMW

Corporation S/B, Leader Cable Berhad, Elken Sdn Bhd, CNI Enterprise (M) Sdn Bhd, CSC Computer Sciences

S/B, NEC Infrontia Asia Pacific (M) S/B, Open University Malaysia (OUM), Universiti Kebangsaan Malaysia

Holdings, Multimedia University (MMU), Monash University Sunway campus, Universiti Putra Malaysia,

NTV 7, Nestle (M) Bhd, Malaysian Thai Joint Authority, Abass Konsortium, Avcen Limited Malaysia, Sime

Continental Tyres, Leong Hup Holdings etc.

He sat in the Board of Examiners, Malaysian Institute of Management (MIM). He was a project supervisor

for MIM and also lectured on its Diploma programmes and degree programmes (RMIT University). He also

lectures for IPD-Open University and University Malaya Continuous Education Programme (UMCEED)

Executive Diploma programmes. He is an Associate with the Malaysian Institute of Management, Member

of Graduates Malaysian Institute of Management Alumi (GMA), Association of the Institute of Banks

Malaysia and a member of Toastmasters International, KL Club. He also delivers certificate programmes on

behalf of the Institute of Leadership Management (UK) for ILM clients in Malaysia.

Rais Rajan’s whose personal mission is to improve workplace dynamics, is well known for his practical,

dynamic and lively sessions. He achieves his objectives and mission through challenging interactive sessions

with participants, role plays, simulations, video presentations and case studies, thus consistently receiving

excellent feedback from participants.



Program Schedule

8.30am Registration & Welcome Coffee & Tea

9.00am Program Starts

10.30am Tea/Coffee Break with cookies

10.45am Program Resumes

12.45pm Buffet Lunch

1.45pm Program Resumes

3.15pm Tea/Coffee Break with cookies

3.30pm Program Resumes

5.00pm Program Ends

Certification

At the end of the 2-day workshop, each participant will receive a competency Certificate of Attendance from

TPLC Training Professionals Sdn Bhd.

Investment Fees

Normal Fee : RM1, 350 per pax

Early Bird Fee : RM1, 250 per pax. (Sign up before 3rd November 2015.)

Group Discount : RM1, 150 per pax (3 pax & above)

Fees includes course manuals, hand-outs, certificate and the trainer. The client is expected to provide 2 tea-

breaks and 1 buffet lunch for each day of training.

Registration

There are 2 methods to register for this training:

1. Kindly log into our website www.tplctraining.com.my to download Registration Form and fill up all

the particulars. Please fax back to 603-33621515.

2. Contact Ms.Pooja at 603-33621616 and request for Registration Form. We’ll send via email and fill

up all the particulars. Scan and email back to us at [email protected]

TPLC Training Professionals Sdn Bhd is PSMB approved training provider. Our entire program is claimable

under SBL Scheme. We also cater In-House HR program as well as other programs include Team Building. If

you need us to send the In-House proposal please do not hesitate to contact us via email

or phone. We designed the program based on your objectives. Log on to our website to

get further detail at www.tplctraining.com.my

We Are an Approved Training Provider under SBL Scheme with Pembangunan Sumber Manusia Berhad (PSMB/HRDF)

Enquiries please contact: TPLC Training Professionals Sdn Bhd

No. 30, 1st Floor, Lorong Tiara 1B, Bandar Baru Klang, 41150 Klang

Tel: 603-33621616 Mobile: 010-3636421 Fax: 603-33621515

Contact: Mr. Ram (Training Manager)

Email: [email protected]


http://www.tplctraining.com.my/


http://www.tplctraining.com.my/


tplc training professionals sdn...

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