transforming decision management in the banks for lending ... · optimized execution steaming...

© 2019 Fair Isaac Corporation.. 1

© 2019 Fair Isaac Corporation..

This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation’s express consent.

Transforming Decision Management in the Banks for Lending in the Digital Age

Jari KoisterVP Product and Technology, Platform

© 2019 Fair Isaac Corporation.. 2© 2019 Fair Isaac Corporation.. 2

Minimize Accidental difficulties.

Focus on Essential difficulties.


1987 Program to Systems Product

ProgramProgramming

SystemInterfaces, Integration

Programming

ProductQA, Doc,

Generalization, Maintenance

Systems Product

3✗

3✗

“..stand the systems product. This differs from programs in all of of the above ways. It costs 9 times as much. But it is the truly useful object…”

© 2019 Fair Isaac Corporation.. 55© 2019 Fair Isaac Corporation..

Essential difficulties 1987

Complexity.

Conformity

Changeability.

Invisibility

Brooks, 1987


Hopes for Silver in 1972

Object-orientation

High level languages

Graphical Programming

Automatic Programming

Artificial IntelligenceExpert Systems

Program verification

Environments and tools

Workstations


Customer

Needs Technology

Regulatory

ChangeCompetition

Rise of the

Platforms

Availability of

Venture Funding

☨The New New Banks, Citi Research, March 2019

Fast Forward to 2019: Drivers of Digital Transformation

Digital

Transformation

Digital Transformation


Customer Engagement Objectives

Act at the exact right moment

Responsiveness

Access more, disparate, dataDecisioning

Drive decisions across all interactions and

continuously improveDecisioning

Customer InsightsProfitability

Focus on what matters.

Less Complexity

Lower Cost.

Fast time to market.

Scale and Elasticity

Operational Improvements


2019: This Means Building New Systems, Often starting with Cloud Based Services

Cloud Service

Cloud Services System

Technology Integration, Upgrades, Legacy systems

and architectures

Data DrivenData Management, Compliance, Risk

management, Model development and

management at scale.

Data and AI Driven Cloud

Service System

?β

?α

“..stand the systems product. This differs from programs in all of of the above ways. It costs α* β times as much. But it is the truly useful object…”


Essential Difficulties 2019

Need for speed.

Uncertainty in function.

Technology change.

Scale and cost.

Complexity.

Conformity

Changeability.

Invisibility


Hopes for Silver in 2019

Service oriented architecturesHadoop and M/R

Deep learning

Automated machine learning

Artificial Intelligence

Decision Management

Data lakes

Integrated platforms

Block chain

Empower the business user


Decision Management Suite and Decision Management Platform

Execution Platform

DeepLearning

Optimized Execution

Steaming Decision and

Analytic Pipeline

Batch Decisionand Analytic Pipeline

MachineLearning

DecisionExecution

Application Framework

Workflow Rapid App Dev

Data Ingestion

ETL

Batch

Real-timeevents

Developer / Tools Environment

StreamingApp Designer

Application Studio

OptimizationAnalyticsDecisions

Data Storage

COMMON CLOUD SERVICES (IaaS)

DATA CENTERS – FICO, AWS (Infrastructure Services – IaaS Layer)

CUSTOMER LIFECYCLE MANAGEMENT SERVICES

CUSTOMER COMMUNICATION SERVICES & EDOC

CUSTOMER PROTECTION SERVICES

Onboardingand Origination

Collections andRecovery

CustomerServicing

DECISION MANAGEMENT SUITE (PaaS)

Serving Platform

Active / Active Disaster Recovery Management Logging PCI Reporting Billing

Fraud Compliance Cyber Managementand Governance

AnalyticsAsset Management

Model Trackingand Governance

Data Linageand Governance

Re

al-

tim

e

De

cis

ion

s

Re

al-

tim

e

Sc

ori

ng


FICO Platform supports: Simple, Lovable, Complete Philosophy

Point Solution

Centralized Decisioning

Enterprise Standard

Re

turn

on

In

ves

tme

nt

Re

ve

nu

e / E

xp

en

se

Ra

tio

$1X

$4X

$20X


Focus on Essential, Minimize Accidental

Simplify

Manage

Uncertainty

Incremental

Unified platform for data and execution

Life cycle: Data Science, Decisioning, AI

Build Skateboards ⏤ Not Wheels


© 2019 Fair Isaac Corporation..

This presentation is provided for the recipient only and cannot be reproduced or shared without Fair Isaac Corporation’s express consent.

Thank You for Listening

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