transportation/logistics - csi vendor manual routing guide lane bryant & catherines version 8.0,...

Vendor Routing Guide Transportation/Logistics

Version 8.1 March 2013

Vendor Routing Guide Lane Bryant & Catherines

Version 8.0, Last Modified: 5/14/2013 of 45

Table of Contents

ATTENTION: ...................................................................................................................................... 4

Any violation of this Vendor Routing Guide is subject .................................................................. 4

to a chargeback................................................................................................................................. 4

1 Merchandise Packaging Specifications ................................................................................... 4 1.1 Folding .............................................................................................................................. 4 1.2 Tagging - Price Ticket, Hang Tag, Joker Tag, Size Stickers .............................................. 4 1.3 Bagging ............................................................................................................................. 4 1.4 Pre-Packing ....................................................................................................................... 5

2 Carton Specifications ................................................................................................................ 6 2.1 Standard Apparel Carton ................................................................................................... 6 2.2 Non-Apparel and Odd Carton ............................................................................................ 7 2.3 Carton Openings ............................................................................................................... 7 2.4 Carton Closures ................................................................................................................. 7 2.5 Banding, Strapping, Staples or String/Wire Tying .............................................................. 8 2.6 Corrugate Specifications .................................................................................................... 8 2.7 Carton Design.................................................................................................................... 8

3 Packing Cartons ........................................................................................................................ 9 3.1 Creating an Odd Carton ..................................................................................................... 9 3.2 Packing a Standard Apparel Carton: ............................................................................... 10 3.3 Other Specifications:........................................................................................................ 11

4 Carton Markings & Labeling ................................................................................................... 12 4.1 Carton Markings .............................................................................................................. 12 4.2 Additional Carton Markings for Special Cartons: .............................................................. 13 4.3 Electronic ASN / Carton UCC128 Labeling ...................................................................... 14

5 Packing Lists ........................................................................................................................... 17 5.1 Specifications .................................................................................................................. 17

6 Domestic Shipping .................................................................................................................. 18 6.1 General Requirement ...................................................................................................... 18 6.2 The Ship Window ............................................................................................................ 19 6.3 Freight Term & Transportation Mode ............................................................................... 19 6.4 Commercial Zone Shipments ........................................................................................... 20 6.5 Non-Commercial Zone Shipments ................................................................................... 21 6.6 Delivery Appointments ..................................................................................................... 22 6.7 Lane Bryant/Catherines Transportation Contact Information ............................................ 23 6.8 Trailer Loading Requirements .......................................................................................... 23 6.9 Freight Costs ................................................................................................................... 25 6.10 ASN Entry ........................................................................................................................ 27 6.11 Bill of Lading Requirements ............................................................................................. 27

7 Violations / Chargebacks ........................................................................................................ 29

7.1 Violation / Chargeback Policy Statement: ............................................................................. 29 7.2 Routing Guide Violation Chargebacks: ............................................................................ 29 7.3 Electronic ASN/UCC 128 Label Chargebacks:................................................................. 29 7.4 VAS (Value Added Services) Chargebacks: .................................................................... 30 7.5 RTV (Return to Vendor) / Store Recall / RTV Chargebacks: ............................................ 30 7.6 List of Chargeable Offenses: ........................................................................................... 31 7.7 VAS (Value Added Services) Chargeback Codes ............................................................ 32



8 E-Commerce Packing Requirements ..................................................................................... 33 8.1 General Guideline ............................................................................................................ 33 8.2 Merchandise Packaging Specifications ............................................................................ 33 8.3 SKU Barcode Label ......................................................................................................... 35 8.4 Carton Specifications ....................................................................................................... 37 8.5 Carton Openings ............................................................................................................. 40 8.6 Carton Closures ............................................................................................................... 40 8.7 Banding, Strapping, Staples or String/Wire Tying ............................................................ 40 8.8 Corrugate Specifications .................................................................................................. 40 8.9 Carton Design.................................................................................................................. 40 8.10 Packing Cartons .............................................................................................................. 41 8.11 Polybag Specifications: .................................................................................................... 41

9 Telephone/Fax Contact Summary .......................................................................................... 44 Transportation Contacts ........................................................................................................... 44 Accounts Payable Contacts ...................................................................................................... 44

10 Packing List Template ............................................................................................................. 45



ATTENTION:

Any violation of this Vendor Routing Guide is subject

to a chargeback

1 Merchandise Packaging Specifications

1.1 Folding

1.1.1 Reference Folding Manual on our website at

1.1.1.1 www.csivendormanual.com

1.2 Tagging - Price Ticket, Hang Tag, Joker Tag, Size Stickers

1.2.1 Attach Price Tickets and all appropriate marketing material to all merchandise prior to packaging and shipping to the Distribution Center.

1.2.2 Only tickets printed by the approved ticket suppliers will be accepted. Do not use any unauthorized or altered price tickets/hang tags. .

1.2.3 Please refer to the label and ticketing manuals found in the brand specific information chapter at www.csivendormanual.com

1.3 Bagging

1.3.1 Apparel, Non-Apparel, & Fragile – Unless approved by the Distribution Center all merchandise shall be poly-bagged within the carton as follows:

1.3.1.1 Pre-pack – A Master poly-bag must be placed on the pre-pack Merchandise within pre-packs is NOT to be individually poly Bagged.

1.3.1.2 Non Pre-pack - Loose packed Apparel Merchandise must be

Individually poly bagged in cartons. DO NOT use a master polybag to package this merchandise.

1.3.2 Fragile – All fragile merchandise, bulk or pre-pack, must be individually poly bagged. Pack cartons using ½ inch (1.27 centimeter) bubble wrap liner inside the carton.

1.3.3 Polybag Specification - Polybag thickness level must be .05mm or greater

1.3.4 Indicate multiples and sets on the packaging

http://www.csivendormanual.com/

http://www.csivendormanual.com/



1.3.4.1 On any polybag or re-shippable carton that is used to package multiple pieces together, you must indicate the number of pieces contained within that package on the outside of the package.

1.3.4.2 If the items within the package are a set, the package must be labeled as such. For example, a two-piece set would be labeled “2 piece set”.

1.4 Pre-Packing

1.4.1 Pre-pack garments according to the exact quantity, size, and color combination on the Purchase Order (PO). Merchandise that is received at the Distribution Center that is not pre-packed according to the PO will be subject to violation charges detailed in Section 7.4 of the Vendor Routing Guide.

1.4.2 Individual garments must be facing front side up within each pre-pack.

1.4.3 Package pre-packs in one of the following materials:

1.4.3.1 Polybag (polybag thickness level must be .05mm or greater)

1.4.3.2 Re-shippable carton

1.4.4 Do not ship extra pieces on a pre-pack PO that do not make an exact pre-pack unless specified on the PO.



2 Carton Specifications

General carton specifications are provided below. - New carton specifications are required for all purchase orders written on or after May 19th, 2013.

2.1 Standard Apparel Carton

2.1.1 The Standard Apparel Carton has a fixed footprint dimension. The height of the carton can range from 31.8 cm to 40.6 cm to accommodate varying heights of pre-packs.

2.1.2 The Standard Apparel Carton dimensions are as follows:

Standard Apparel Carton Dimensions

Length Width Height

cm. in. cm. in. cm. in.

Pre-Pack 58.4 23.0 40.6 16.0 31.8 – 40.6 12.5 - 16.0

Bulk 58.4 23.0 40.6 16.0 40.6 16.0

31.8 cm

40.6 cm

39.4 cm

58.4 cm

31.8 cm

40.6 cm

39.4 cm

58.4 cm

2.1.3 The above carton dimension MUST be used for all Apparel Vendors.

2.1.4 MINIMUM CARTON WEIGHT cannot be less than 2.27 kg (5 Ibs).

2.1.5 MAXIMUM CARTON WEIGHT cannot exceed 24.95 kg (55 Ibs).

40.6



2.2 Non-Apparel and Odd Carton – New cartons must be used effective for all purchase orders written on or after May 19th, 2013

2.2.1 The following carton dimensions shall be used for all non-apparel merchandise or when creating any odd carton, apparel or non-apparel, as described in Section 3.1.

Non-Apparel & Odd Carton Dimensions

Length* Width Height*


Minimum 50.8 20 35.6 14 25.4 10

Maximum 68.6 27 40.6 16 40.6 16

*NOTE:

The Length MUST be the largest dimension.

The Height MUST be the smallest dimension.

2.2.2 MINIMUM CARTON WEIGHT cannot be less than 2.27 kg (5 Ibs).

2.2.3 MAXIMUM CARTON WEIGHT cannot exceed 24.95 kg (55 Ibs).

2.2.4 In order to avoid a chargeback any carton outside the standard size or weight ranges above must be approved in advance of DC receipt by contacting DC Vendor Coordination at the phone number below:

2.2.4.1 DC Vendor Coordination: (215) 633-4619

2.3 Carton Openings

2.3.1 Carton openings must be on the top and bottom of the carton. (The top and bottom must be the largest surface areas). Cartons not meeting this requirement cannot be processed using the automated sortation system.

2.4 Carton Closures

2.4.1 Carton closures (top and bottom) must be securely fastened with tape. Tape must be placed over the entire length of the seams and extend over the ends a minimum of 7.62 cm (3 in). Stapling the closure is not allowed.



2.5 Banding, Strapping, Staples or String/Wire Tying

2.5.1 Banding, strapping, staples or string/wire tying of cartons as a means of closure is not permitted unless mandated by country of origin regulations. Please contact DC Vendor Coordination if required to seal cartons using this method.

2.6 Corrugate Specifications

2.6.1 A Regular Slotted Container (RSC) must be used that has a minimum of the following:

2.6.1.1 125 kg (275 lbs) burst strength (typically a double wall/ 7 to 9-ply carton)

2.6.1.2 Edge Crush Test (ECT) with a minimum of 21.8 kg (48 lbs), or equivalent

is required.

2.7 Carton Design

2.7.1 Cartons must be of rectangular construction.

2.7.2 The width of the carton must be greater than the height (see below).

2.7.3 The length of the carton must be greater than the width (see below).

2.7.4 Square-shaped cartons will turn during processing; causing UCC label misreads.

2.7.5 Cartons with a height greater than the width will fall over during processing; also causing UCC label misreads.

Unacceptable Cartons

Width Is Too Small Length Is Too SmallWidth Is Too SmallWidth Is Too Small Length Is Too Small



3 Packing Cartons

General packing instructions are provided below. Specific instructions provided on PO’s must be followed if they differ from the instructions below. These instructions may include topics such as pre-packing, size curves, standard carton quantity, or carton dimensions.

3.1 Creating an Odd Carton

3.1.1 Units in excess of standard carton quantities (Section 3.2.2) must be handled according to the following procedures:

3.1.1.1 Pack the remaining units in a carton marked Odd and pack one size per color per carton.

3.1.1.2 The Odd carton must meet the minimum carton size described in Section 2.2.1.

3.1.1.3 If the number of odd units is too small to package in a carton that meets the minimum carton size in Section 2.2.1 then pack the small number of units into one of the standard cartons of the same size/color and change the quantity of that carton to the reflect the additional units; making that carton the Odd carton.

i.e. if you have 3 standard cartons of 50 units each and have 3 odd units leftover, instead of shipping the 3 standard cartons of 50 and 1 carton of 3 units, combine the 3 units in with one of the 3 standard cartons of 50, and ship 2 cartons of 50 units and 1 of 53 units.

3.1.1.4 SKU’s cannot be mixed within a case.



3.2 Packing a Standard Apparel Carton:

3.2.1 In order to maximize the inside dimensions of the Standard Apparel Carton, it may be required to pack the Standard Apparel Carton using the unique methods described below.

3.1.2 The following examples illustrate how to maximize the space within the Standard Apparel Carton when packing pre-packs and bulk units.

3.2.1 Packing Pre-Packs:

3.2.1.1 The final pre-pack(s) may be distorted to fill any void space resulting from column stacking pre-packs within the Standard Apparel Carton (see below).

3.1.2.2 However, the pre-pack units must remain within the polybag.

Side View Side ViewSide View Side View



3.2.2 Packing Bulk Units:

3.1.2.3 Bulk units must be packed using the largest Standard Apparel Carton dimension described in Section 2.1.2.

3.1.2.4 The units may be placed vertically to fill any void space resulting from column stacking bulk units within the Standard Apparel Carton (see below).

Top View Top ViewTop View Top View

3.3 Other Specifications:

3.3.1 Pack each PO in separate cartons. Do not mix PO’s within cartons.

3.3.2 Pack a standard quantity of units or pre-packs per carton for each PO/color/size.

3.3.2.1 A Standard Quantity is the amount that fills a carton by size.

3.3.3 Pack cartons as densely as possible without damaging goods or causing cartons to bulge.

3.3.4 Fold the garment to fit within the dimensions of the Standard Apparel Carton, unless specified in the Technical Design Package.

3.3.5 Use of a protective cardboard liner, placed inside the carton on top of the merchandise, in order to avoid potential damage is recommended.



4 Carton Markings & Labeling

4.1 Carton Markings

4.1.1 The following markings must be applied on two sides (length and width) of each carton. For “Brand” specify Lane Bryant or Cahterines as applicable.

Ship To: Brand Name. 1901 S. HWY 240 E. Greencastle, IN 46135 Division (Brand Name) PO# _________________ PO Line__________ Mode_____ Department __________ Pre-ticketed _______yes________no Pre-packed _______yes________no Carton # _______________________

Color _________________________________________

Size /____/____/____/____/____/____/____/ Total: _____

SIDES

ORM-D ORM-D

ENDS

ORM-D

UCC 128

ORM-D label required for hazardous material only

ORM-D label required for hazardous material only



4.1.2 If the carton contains mixed merchandise in a color/size pack, it is necessary to indicate the colors, sizes, and totals on the carton marking as indicated below. No other mixed cartons should be shipped.

4.1.3 Label font height should be no less than 5/16 inches (.7 centimeters).

4.2 Additional Carton Markings for Special Cartons:

4.2.1 In addition to the required carton markings, depending on the carton contents, mark cartons as follows:

If Carton: Carton must be marked: Contains the packing list PACKING LIST Contains less than the standard quantity ODD Contains test items as indicated on PO TEST

4.2.2 Mark carton near the standard label, in large print.

4.2.3 If applicable, a carton may require more than one of the additional markings. Mark all that apply.

Ship To: Brand Name. 1901 S. HWY 240 E. Greencastle, IN 46135 Division (Brand Name) PO# _________________ PO Line _________ Mode____ Department __________ Pre-ticketed _______yes________no Pre-packed _______yes________no Carton # _______________________

Color __Black___________________________________

Size /_1__/_2__/_2__/_1__/_1_/____/____/ Total: _7__ Color __White___________________________________

Size /_1__/_2__/_2__/_1__/_1_/____/____/ Total: _7__



4.3 Electronic ASN / Carton UCC128 Labeling

4.3.1 Every Purchase Order shipped by a vendor to Lane Bryant/Catherines, requires the following:

4.3.1.1 Receive a purchase order (850)

4.3.1.2 Transmit an Advance Ship Notice (856)

4.3.1.3 Label each carton with a compliant UCC128 barcode label

4.3.1.4 Complete EDI manual is located at www.csivendormanual.com

http://www.csivendormanual./



4.3.2 The UCC128 carton label layout must be as follows:

1.

Factory name and Address

Business, Division, & PO number, (will be sent on PO file - automatic)

UCC-128 scan barcode

20 digit case number

The Brand DC Address (will be sent in PO file automatically)

MSN XXXXXXX BULK/PREPACK



4.3.3 The UCC128 label must be applied to the lower right hand corner of the front face (end) of the carton, 5.0 cm (2.0 in) above the bottom and 5.0 cm (2.0

in) from the right hand side of the carton.

SIDES

ORM-D

ENDS

128

UCC

ORM-D UCC128 LABEL

POSTION GUIDE MARKS

(5.0 cm or 2.0 in)



5 Packing Lists

5.1 Specifications

5.1.1 The Packing List template shown in Section 10 must be used. Packing lists sent in an alternate format will be subject to violation charges detailed in Section 7.6.2 of the Vendor Compliance Guide.

5.1.2 A separate Packing List must be prepared for each PO. Only one PO is allowed per packing list, do not combine multiple PO’s from a shipment onto one Packing List.

5.1.3 Packing list counts must reflect units actually shipped regardless of units ordered.

5.1.4 Packing Lists must be written in the English language.

5.1.5 Include ONE copy of the Packing List with the first carton of each PO, attached as follows:

5.1.5.1 On the first carton of the shipment

5.1.5.2 Inside a colored envelope securely attached to the first carton

5.1.6 A Packing List must be Submitted through the approved consolidators

5.1.6.1 Vendors participating in the UCC128 Label Program will need to continue to enter the packing lists on the consolidator’s website

5.1.6.1.1 East Coast: http://64.164.61.178/Login.aspx

5.1.6.1.2 West Coast: www.ptgp.com

http://64.164.61.178/Login.aspx



6 Domestic Shipping

All shipments to Lane Bryant/Catherines should be made according to the shipping instructions below. Domestic shipments include both goods of U.S. Origin and foreign goods purchased on a DDP (Delivered Duty Paid) basis from a US Seller.

6.1 General Requirement

6.1.1 All merchandise purchased domestically must be shipped to Lane Bryant/Catherines according to the following instructions:

6.1.1.1 Originating in a Commercial Zone: FOB ORIGIN FREIGHT COLLECT & CHARGEBACK. Follow procedures outlined in section 6.3 Commercial Zone Shipments.

6.1.1.2 Not Originating in a Commercial Zone: FOB ORIGIN FREIGHT

COLLECT & CHARGEBACK to the Distribution Center; 1901 State Road 240 East Greencastle, IN 46135 or 5304 West 74th Street Indianapolis, IN 46268. Follow the instructions in section 6.4 Non-Commercial Zone Shipments.

6.1.1.3 On one bill of lading, if shipped on the same day from the same origin.

6.1.2 Goods must be delivered to the Distribution Center by the Purchase Order Cancel Date.

6.1.2.1 Early or late merchandise may be refused at the vendor’s expense, or charged a late charge penalty of a minimum of 5% of the cost of goods.

6.1.3 Do not ship partial orders. Shipping partial orders without buying department approval may result in a chargeback.

6.1.4 Bills of lading must contain the following information for each PO:

6.1.4.1 Division, PO number, department number, gross weight, and carton quantities, as well as total cartons of all PO’s on the shipment.

6.1.4.2 For details see section 6.11 Bill of Lading Requirements.



6.1.5 Appointments are required for all deliveries and must be made at least 48 hours in advance.

6.1.5.1 Failure to make a delivery appointment may result in a chargeback of $500 per trailer, as well as the possible refusal/rescheduling of the load.

6.1.5.2 Any carrier charges associated with such refusal or rescheduling would be for the account of the vendor.

6.2 The Ship Window

6.2.1 The Lane Bryant/Catherines PO contains two (2) date fields related to shipping of product and defines the “ship-window”. These dates dictate the start of the ship window and the end of the shipping window. * Note - All dates are final unless approved and acknowledge through a revised Purchase Order by Lane Bryant/Catherines.

6.2.1.1 Do Not Ship Before Date 6.2.1.1.1 The Do Not Ship Before Date indicates the earliest date that

merchandise can be received by the Distribution Center(s), third party facilities or its authorized consolidators

6.2.1.2 Cancel Date

6.2.1.3 The Cancel Date indicates the latest date that merchandise will be received by Charming Shoppes Distribution Centers, third party facilities or its authorized consolidator

NOTE - Attempts to deliver merchandise outside of the shipping window will result in a vendor charge back or the refusal of shipment at the vendor’s expense

6.3 Freight Term & Transportation Mode

MODE PARCEL LESS THAN TRUCKLOAD TRUCKLOAD

WEIGHT RANGE 0 TO 150 LBS 151 TO 9,999 LBS > 10,000 LBS

CUBE RANGE < 1,599 CU FT > 1,600 CU FT

FREIGHT TERMS PREPAID COLLECT COLLECT

LOS ANGELES

COMMERCIAL ZONEDIRECT TO DC PERFORMANCE TEAM DIRECT TO DC

NEW YORK

COMMERCIAL ZONEDIRECT TO DC SUMMIT TRANSPORTATION DIRECT TO DC

OTHER DIRECT TO DC YRC FREIGHT [email protected]



6.4 Commercial Zone Shipments

6.4.1 All domestic shipments originating in the Commercial Zones should be made through consolidators or carriers provided by Transportation Department.

6.4.2 If the shipping point is located outside a Commercial Zone, please refer to section 6.4 Non-Commercial Zone Shipments.

6.4.3 LTL shipments (< 10,000 pounds or 1,600 cubic feet) originating within the Commercial Zones must be shipped by Transportation appointed consolidator based on the shipping location:

6.4.3.1 EAST COAST

6.4.3.1.1 Summit Transportation 2400 69th Street North Bergen, NJ 07047 Tel: (201) 453-9981 Ext 459 Fax: (201) 868-1951 www.summittrans.com

01950 07022 07073 07206 07643 08817 10018 11237 11501

06405 07029 07074 07207 07644 08831 11050 11356 12919

06512 07032 07080 07305 07657 08832 11096 11368 11746

07001 07036 07083 07306 07663 08837 11101 11373 18064

07002 07047 07093 07410 07728 08861 11206 11378 18072

07004 07055 07094 07470 07885 08872 11215 11385 18074

07008 07057 07114 07503 07936 08873 11218 11413 18974

07011 07065 07201 07508 08060 08902 11219 11430

07014 07071 07203 07606 08512 10001 11220 11431

07021 07072 07205 07631 08810 10016 11232 11434

NEW YORK COMMERCIAL ZONE

http://www.summittrans.com/



6.4.3.2 WEST COAST

6.4.3.2.1 Performance Team 12816 Shoemaker Avenue Santa Fe Springs CA 90670 Tel: (562) 741-1300 Fax: (562) 921-7823 www.ptgt.net

90001 90033 90220 90303 90723 91006 91744 92337

90007 90035 90221 90501 90731 91301 91745 92374

90011 90037 90245 90502 90744 91331 91746 92376

90012 90040 90248 90601 90745 91402 91748 92407

90013 90045 90249 90623 90746 91406 91752 92507

90015 90058 90250 90630 90802 91706 91761 92509

90017 90059 90262 90638 90805 91708 91768 92555

90021 90061 90278 90640 90810 91710 91803 93012

90022 90063 90301 90670 90813 91730 92335 93065

90023 90201 90302 90703 90814 91731 92336 94954

LOS ANGELES COMMERCIAL ZONE

6.4.4 The consolidator must pick up all consolidation shipments. These shipments will be made “Freight Collect” and the costs will be charged back to the vendor.

6.4.5 It is the Vendors responsibility to schedule the pick-up with the Consolidator in advance to avoid late delivery. Cut-off days are based on region as follows:

6.4.6 For TL shipments (>10,000 pounds and/or 1600 cubic feet), contact Transportation Department via e-mail for routing at [email protected].

6.5 Non-Commercial Zone Shipments

6.5.1 The consolidator must pick up all consolidation shipments. These shipments will be made “Freight Collect” and the costs will be charged back to the vendor.

6.5.2 It is the Vendors responsibility to schedule the pick-up with the Consolidator in advance to avoid late delivery. Cut-off days are based on region as follows:

6.5.3 For TL shipments (>10,000 pounds and/or 1600 cubic feet), contact Transportation Department via e-mail for routing at [email protected].

http://www.ptgt.net/

mailto:[email protected]




6.6 Delivery Appointments

6.6.1 APPOINTMENTS MUST BE MADE FOR ALL INBOUND FREIGHT DELIVERIES. APPOINTMENTS FOR ALL DELIVERIES MUST BE MADE AT LEAST 48 HOURS IN ADVANCE.

6.6.2 Failure to make a delivery appointment may result in a chargeback of $500 per trailer, as well as the possible refusal/rescheduling of the load. Any carrier charges associated with such refusal or rescheduling would be for the account of the vendor

CONTACT THE GREENCASTLE DC 48 HOURS IN ADVANCE:

Stacy Cain (765) 653-7546 [email protected]

Tricia Poole (765) 653-7510 [email protected]

Karon Gaddis (765) 653.7573 [email protected]

TRANSPORTATION DEPARTMENT HOURS OF OPERATION:

MONDAY – FRIDAY, 8:00 AM – 5:00 PM EST

GREENCASTLE DC HOURS OF OPERATION:

MONDAY – THURSDAY: 8:00 AM – 4:00 PM EST

FRIDAY: 8: 00 – 12:00 AM EST

SATURDAY: 8:00 AM – 4:00 PM EST

SUNDAY: CLOSED




6.6.3 Appointments for all deliveries must be made at least 48 hours in advance.

6.6.4 Monday deliveries must be scheduled no later than 12:00 pm on the Friday before the requested delivery date.

6.7 Lane Bryant/Catherines Transportation Contact Information

6.7.1 Domestic Transportation Department [email protected]

6.8 Trailer Loading Requirements

6.8.1 Vendors and consolidators are required to load one carton of each MSN/SKU at the rear of each fully loaded trailer.

6.8.1.1 A “”MSN” / ”SKU” is considered a unique “PO/Color/Size” combination

6.8.1.2 The MSN/SKU Number is on the UCC-128 label

6.8.2 All Lane Bryant/Catherines freight shall be floor loaded in PO Line integrity from left to right until the trailer wall is reached, then right to left and so on. (See example below)

6.8.2.1 Failure to floor load by PO Line integrity will result in a violation to the vendor or consolidator.

PO LINE 1 PO LINE 1 PO LINE 1

PO LINE LOADING METHOD

PO LINE 5 PO LINE 5 PO LINE 5 PO LINE 5 PO LINE 4 PO LINE 4

PO LINE 2 PO LINE 3 PO LINE 3 PO LINE 3 PO LINE 3 PO LINE 4

PO LINE 2 PO LINE 2 PO LINE 2




6.8.3 Commercial Zone Shipments

6.8.3.1 The consolidator is responsible to verify physical receipt of the purchase order at the PO Line level against the ASN/packing list entered by the Vendor prior to the outbound loading.

6.8.3.1.1 Any variances between the physical count and the ASN must be corrected in the outbound manifest so the outbound manifest shows exactly what is being shipped from the consolidator to the Distribution Center(s).

6.8.3.1.2 This is a critical step in the process as changes made to the outbound manifest triggers a systematic alert to the Distribution Center(s) and Lane Bryant/Catherines Allocations that the receiving process and subsequent store distribution requires additional monitoring and/or adjustment.

6.8.3.2 Outbound shipments are separated by Lane Bryant/Catherines case pack (Mode 4) and flat pack (Mode 3). Lane Bryant/Catherines mode indicators are sent on the purchase order EDI file to the consolidator.

6.8.3.2.1 When possible, the preference of Lane Bryant/Catherines is to load full trailers/boxes by mode. If this is not possible, the consolidator is to load Mode 3 in the nose of the trailer/box and Mode 4 on the tail.

6.8.3.3 In the event the PO Line is not indicated on any cartons, shipments must be sorted and loaded by PO/Style/Color/Size order. Lane Bryant/Catherines Vendor Routing must be notified if a Vendor does not indicate the PO Line on the carton label.

6.8.3.4 The consolidator will scan the UCC 128 carton label when loading outbound trailers/boxes and will send the EDI 856 ASN to Ascena.

6.8.3.4.1 If the carton label is missing or is not able to be scanned, the 3PL Service Provider should repopulate the carton ID in the Outbound Shipping Advice (EDI 856) if no vendor ASN was received with a formatted dummy number.

6.8.3.5 All Lane Bryant/Catherines freight must be cross docked, inspected, loaded, manifested and outbound dispatched within twenty four (24) hours of pickup from the Vendor’s dock or transload from the international containers. There shall be no exceptions from this rule.



6.8.3.5.1 When freight volumes are low or if there is an overflow of freight that creates a trailer/box less than 100 percent (100%) full, an e-mail notification must be submitted to Lane Bryant/Catherines Domestic Transportation asking for approval to release the shipment.

6.8.3.5.2 The approved outbound partial load must be scaled down to

prevent shifting.

6.8.3.6 All outbound Lane Bryant/Catherines trailers/boxes must be sealed with a metal bolt seal.

6.9 Freight Costs

6.9.1 All costs associated with the inbound movement of goods from domestic vendors into our DC are ultimately the responsibility of the vendors; either “freight prepaid” or “freight collect and chargeback”.

6.9.2 For LTL Commercial Zone shipments that are consolidated by our East and West Coast providers, vendors will be charged back for freight costs as shown in the table in section 6.9.6.

6.9.3 For TL Commercial Zone shipments that are routed by the Transportation Department, freight charges will be “freight collect and chargeback” to the vendor.

6.9.4 A 12% administrative/accounting fee will be added to all freight chargebacks.

6.9.5 Vendors who ship freight directly to our DC, but should have shipped through one of our consolidators, will be charged back any additional transportation costs incurred by Lane Bryant/Catherines plus a $50 flat rate penalty-processing fee.



6.10 ASN Entry

6.10.1 ASN entry must be made on all purchase orders shipping into Consolidator or

Distribution Center

6.10.1.1 THROUGH CONSOLIDATOR - ASN entry within the shipping window and no later than 48 hours prior to cancel date

6.10.1.2 DIRECT TO DISTRIBUTION CENTER – ASN entry within the

6.10.2 shipping window and no later than 48 hours prior to cancel date

6.11 Bill of Lading Requirements

6.11.1 A separate bill of lading is required for the Distribution Center per trailer load or per

shipment. The bill of lading for each purchase order must include:

6.11.1.1 Shipper’s Name and Address

6.11.1.2 Consignee’s Name and Address

6.11.1.3 Carrier Name

6.11.1.4 Freight Terms (collect/prepaid/third party)

6.11.1.5 Purchase Order Number

6.11.1.6 Department Number

6.11.1.7 Style Number

6.11.1.8 Total Weight

6.11.1.9 Ship Mode

6.11.1.10 Appointment Number or Pick up Confirmation Number

6.11.1.11 Total Number of Units by Purchase Order/Style/Size/Color



6.11.2 The following message should appear on your bill of lading: ‘Carrier – cancel date is ________, Must be delivered by cancel Date. Appointments are required 48 hours in advance.

6.11.3 Example of bill of lading:



7 Violations / Chargebacks

7.1 Violation / Chargeback Policy Statement:

Violation charges are not intended to be a source of revenue for Lane Bryant, but are enforced to ensure the distribution center operates efficiently. Shipments not in compliance with this guide may be returned at the vendor’s expense or the vendor may be charged for violations in the form of a chargeback.

7.2 Routing Guide Violation Chargebacks:

7.2.1 Vendors will be charged for merchandise preparation and packing violations. See Section 7.6 for the List of Chargeable Offenses.

7.2.2 Violation Charges will be imposed as follows:

# Cases $ Amount Charged

1 - 10 $250

11 - 50 $500

51 - 100 $750

101 - 250 $1,000

251+ $2,000

$500 per Trailer for failure to make a Delivery Appointment

7.3 Electronic ASN/UCC 128 Label Chargebacks:

7.3.1 Vendors must comply with out Electronic ASN/UCC 128 Label program. See Section 4.3 for the program requirements.

7.3.2 Violation Charges for non-compliant purchase orders will be imposed as follows:

$2,000 per Purchase Order - No Electronic ASN - Late Electronic ASN - No UCC 128 Labels on Cartons - Incorrect Label Placement - Non-scan-able carton - Inaccurate information on the ASN - Case information does not match ASN



7.4 VAS (Value Added Services) Chargebacks:

7.4.1 In addition to per-unit charges, all special handling costs (i.e. labor) incurred as a result of vendor-related quality or packing issues will be charged to vendors. See Section 7.7 for VAS Chargeback Codes.

7.5 RTV (Return to Vendor) / Store Recall / RTV Chargebacks:

7.5.1 All merchandise RTV and/or Recall activity will result in a chargeback as follows:

RTV from DC - $1.00/unit Recall/RTV from Stores - $1.50/unit DC Storage Charge - $10.00/pallet per month

7.5.1.1 The difference between DC RTV and Store Recall/RTV chargeback costs are due to inbound DC processing cost, store processing cost, store return shipping charges, and DC special handling cost related to Store Recall activity.



7.6 List of Chargeable Offenses:

7.6.1 Shipping Violations:

Early (more than 1 week prior to NDC date) or Late shipment Failure to make a Delivery Appointment (Penalty is $500 per Trailer)

7.6.2 Packing List Violations

No packing list attached to lead carton Incorrect packing list Improper packing list format Packing List not faxed or e-mailed as required Late packing list (faxed/e-mailed after product has been shipped)

7.6.3 Tagging Violations:

Merchandise not pre-ticketed Merchandise ticketed with the wrong Retail price Incorrect ticket/hang tag placement No Size sticker Incorrect sizing or labeling

7.6.4 Bagging Violations:

No master polybag on Pre-packs Non-Pre-packed items not individually poly-bagged (except DC approved) Non- Pre-packed items that include a master polybag

7.6.5 Packing Violations:

Not pre-packed as PO indicates No/used inner cartons Merchandise packed incorrectly – mixed colors/sizes within the cartons Excessive packaging - rice paper, filler, excess corrugated (except when filler is required for non-

standard conveyable odd cartons). Units in excess of the standard (ODD) units not packed in a separate ODD carton per size/per

color Multiple carton standards Any Goods on Hanger (GOH) receipt

7.6.6 Carton Violations:

Banded/strapped cartons Carton label content incorrect Overweight cartons Cartons with incorrect dimensions Odd cartons not identified Partial shipments (unless pre-approved)

7.6.7 Electronic ASN/UCC 128 Label:

Wrong Label placement Multiple labels on a carton Inaccurate information on the label Inaccurate information on the ASN Carton information does not match ASN Late Electronic ASN No Electronic ASN No UCC128 label(s) on carton(s) Labels that will not scan



7.7 VAS (Value Added Services) Chargeback Codes

Handling Code Handling Description

99 Apply Tickets(prepacks had no tickets)

100 Apply Tickets (Bulk Mdse had no tickets)

110 CORT Retail-Increase

115 CORT Retail- Decrease

120 CORT Class/Mfg/Dept/Style/Color/size Change

125 Too Debit Re-entry

130 Justice Debit Re-entry

135 Too Debit Workorder

140 Justice Debit Workorder

145 CORT Bar Code (short sku incorrect)

205 Remove Marketing(tickets, hangtags, stickers)

210 Change Tag/Stickers

250 Redline

300 Sort for Size (Mixed sizes in case)

305 Sort Break Prepacks to Bulk units

307 Sort for Shading/ Quality

310 Vas Dept Charge

315 Sort for Other

330 Sort for Inconsistent Prepacks( PPack break wrong)

350 Vas Prep Hours

410 Add Marketing (tickets, hangtags and stickers)

490 Misc Chargeback Supply Charge Back

500 Stock Tickets / Generic Ticket Samples

510 Store Reticket

511 Tickets requested and sent to vendor

512 DC X Dock carton breakdown (DC charge)

513 Break Master Polybags (break bulk bundles)

514 Incorrect carton dimensions(made conveyable)

515 Processing tickets for Store Retickets

517 created prepacks

518 100% Audit

519 RTV (Return to Vendor)

520 incorrect mdse on factory loaded shipment

521 Remove inner cartons from master cartons

522 Manual ASN / Incorrect Data ASN

523 Reprint/ ReApply Labels/ Improper labels placed

524 Reprint Labels/ Applied /Barcode Not Read

525 Sku's Incorrect / Incorrect line # / no line #

526 No Labels/ Non-EDI Compliant

527 No Electronic ASN / Carton having labels

810 Sample Sale

888 Dept Requested Process

910 Prepack to CORT Retail-Increase

915 Prepack to CORT Retail-Decrease

920 Prepack CORT Class/Mfg/Dept /Style/Color/Size/Change

925 Misc Vas Project

930 NA

935 NA

940 NA

945 Prepack to CORT Bar Code

997 100% Accuracy Audit (guatemala)

998 MOOS/Recall

999 Blackline

4900 Justice Supply Chargeback



8 E-Commerce Packing Requirements

8.1 General Guideline

8.1.1 Cartons should be packed in bulk singles no more than one (1) style, color, or size.

8.1.2 Each garment should be individually poly-bagged to avoid soiling

8.1.3 Each poly-bagged item must have a SKU barcode applied to the outside of the

polybag - see section 8.3 - Effective date to be announced. Projected date is Fall 2013

8.1.3.1 Until additional communication is sent out continue to ensure the price ticket is visible in the poly bag.

8.1.4 E-Commerce cartons require a perforated panel opening. - This is effective with purchase orders written on or after May 19th, 2013.

8.1.5 Hangers are not allowed

8.2 Merchandise Packaging Specifications

8.2.1 Apparel:

8.2.1.1 Individual units must be folded and packed in a sealed poly-bag.

8.2.1.2 The SKU barcode label must be adhered to the top face of the sealed poly-

bag. – EFFECTIVE FALL 2013

8.2.1.2.1 The placement of the barcode label should be the lower left hand corner of the poly-bag.

8.2.1.2.2 Whenever possible the price ticket should be facing up so it is

visible on the front the poly-bag

8.2.1.2.3 No hangers of any type should be on garments when packed in a sealed poly-bag (this requirement supersedes purchase order hanger requirement on E-Commerce portion of orders only).

8.2.1.2.4 If the item requires a hanger to keep the integrity of the garment, please contact your buyer for pre-approval.

8.2.2 Non-Apparel:



8.2.2.1 Individual items must be packed in an appropriately sized, sealed poly-bag or zip lock bag with the SKU label facing out to be visible on either side of

the bag.

8.2.2.2 Additional insulations of individual items are permitted when deemed necessary to protect the items from the damage during transit. When additional insulation is used, the SKU label must be placed securely on the outer shell of the packaging as price ticket on the item is not visible.

8.2.3 Boxed Items:

8.2.3.1 You do not need to poly-bag items that are already boxed such as shoes, jewelry, perfumes, watches, etc. As long as they are already in a box upon arrival into the Distribution Center. 8.2.3.2 Each boxed item requires a SKU barcode labeled attached to the top of

the box.

8.2.3.3 The placement of the barcode label should be the lower left hand corner of

the box.

8.2.3.4 Shoe Boxes: A rubber band must be placed around the shoe box to secure it from opening. This applies for both two piece boxes and hinged shoe boxes. 8.2.3.4.1 The SKU barcode must be applied on the bottom of the shoe

box. Do not apply SKU barcode to the top lid.

8.2.3.5 Earrings: Pack each item in an appropriate size clear sealed poly-bag or zip lock bag.

8.2.3.5.1 Earrings must be packed on a card or chipboard and as single units.

8.2.3.6 Necklaces: Pack each item in an appropriately sized clear, sealed, polybag or zip log bag.

8.2.3.6.1 Chipboards and clear ape are to be used for those necklaces that can be tangled or damaged when packed in a bag.

8.2.3.6.2 Use the clear tape to secure the item to onto the chipboard

DO NOT package jewelry as multiples. Each item MUST be in its own poly bag.



8.3 SKU Barcode Label – EFFECTIVE FALL 2013

8.3.1 The SKU barcode label is required for each poly-bagged or boxed item. 8.3.2 The SKU barcode is used by the DC Automated Material Handling System to

accurately identify the item.

8.3.3 SKU Barcode Specification:

8.3.3.1 2”x 2” adhesive label

8.3.3.2 Barcode height min 1/2” (13mm)

8.3.3.3 Quality ANSI B, better ANSI A

8.3.3.4 UCC-128

8.3.3.5 Human readable barcode equivalent

8.3.3.6 Brand

8.3.3.7 Style

8.3.3.8 Color

8.3.3.9 Size

EFFECTIVE FALL 2013 Watch for New Routing Guide & E-Mail Communications



8.3.4 SKU Barcode placement: – EFFECTIVE FALL 2013

8.3.4.1 For Poly-Bags

8.3.4.1.1 The SKU barcode label must be adhered to the top face of the sealed poly-bag

8.3.4.1.2 The barcode label should be on the lower left hand corner of the poly-bag



8.3.4.2 For Boxes

8.3.4.2.1 The SKU barcode label must be adhered to the top face of the box

8.3.4.2.2 The barcode should be placed on the lower left hand corner of the box

8.4 Carton Specifications

E-Commerce carton specifications follow (Section 2 Carton Specifications) with the following additional requirements

8.4.1 Apparel Carton:

8.4.1.1 The Standard Apparel Carton has a fixed footprint. The height of the carton can range from 31.8 cm to 35.6 cm to accommodate varying heights of items

8.4.1.2 The Standard apparel Carton dimensions are as follows.

Standard Apparel Carton Dimensions

Length Width Height


Bulk 58.4 23.0 40.6 16.0

31.8 – 35.6

10.0 – 12.0

EFFECTIVE FALL 2013 Watch for New Routing Guide & E-Mail Communications



8.4.2 Non-Apparel and Odd Carton

8.4.2.1 The following carton dimensions shall be used for all non-apparel merchandise or when creating any odd carton, apparel or non-apparel, as described in section 3.1.

Non-Apparel & Odd Carton Dimensions

Length* Width Height*


Minimum 30.5 12 22.9 9 10.2 4

Maximum 68.6 27 40.6 16 40.6 16

*NOTE:

The Length MUST be the largest dimension.

The Height MUST be the smallest dimension.

MINIMUM CARTON WEIGHT cannot be less than 0.91 kg (2 Ibs).

MAXIMUM CARTON WEIGHT cannot exceed 24.95 kg (45 Ibs).

In order to avoid a chargeback any carton outside the standard size or weight ranges above must be approved in advance of DC receipt by contacting DC Vendor Coordination at the phone number below:

DC Vendor Coordination: (215) 633-4619



8.4.3 Carton Panel Perforations

8.4.3.1 The front end of the carton must have a perforated panel. The perforation panel must be approximately two-thirds of height of the carton and the full width across the top of the carton

8.4.3.2 There should be a 1.5” circular perforated punch out along the bottom of the perforated panel

8.4.3.3 The distribution center picks directly out of the perforated carton

Example:

If the carton is 23”L x 16”W x 12”H

The height of the perforated panel is 8”H, two-thirds of 12”H

The width across the top of the perforated panel is 16”W



8.5 Carton Openings

8.5.1 Carton openings must be on the top and bottom of the carton (the top and bottom must be the largest surface areas).

8.6 Carton Closures

8.6.1 Carton closures (top and bottom) must be securely fastened with tape. Tape must be placed over the entire length of the seams and extended over the ends a minimum of 7.62 cm (3 inches). Stapling the closure is not allowed.

8.7 Banding, Strapping, Staples or String/Wire Tying

8.7.1 Banding, strapping, staples or string/wire tying of cartons as a means of closure is not permitted unless mandated by country of origin regulations. Please contact DC Vendor Coordination if required to seal cartons using this method.

8.8 Corrugate Specifications

8.8.1 A Regular Slotted Container (RSC) must be used that has a minimum of the following:

8.8.1.1 125kg (275 lbs.) burst strength (typically a double wall/7 to 9-plly carton)

8.8.1.2 Edge Crush Test (ECT) with a minimum of 21.8kg (48 lbs.), or equivalent is required.

8.9 Carton Design

8.9.1 Cartons must be of rectangular construction.

8.9.2 The width of the carton must be greater than the height (see below)

8.9.3 The length of the carton must be greater than the width (see below).

8.9.4 Square-shaped cartons will turn during processing; causing UCC label misreads

8.9.5 Cartons with a height greater than the width will fall over during processing; also causing UCC label misreads.

Unacceptable Cartons

Width Is Too Small Length Is Too SmallWidth Is Too SmallWidth Is Too Small Length Is Too Small



8.10 Packing Cartons

8.10.1 Please Reference section 3.1 to 3.1.3 and 3.1.5 to 3.2 of the Retail Routing

Guide for packing instructions.

8.11 Polybag Specifications:

8.11.1 Important Note: It is the responsibility of the vendor to make sure that poly bagged items pass the sag test (hold bag by the two upper corners).

If the item sags more than 1/2” from top of bag to top of item, either (1) refold and place in smaller bag or (2) re-fold and use chipboard stiffener.

8.11.2 Minimum/Maximum polybag Item Minimum –N/A Maximum - All individually packaged products must be no more than 22”L x 15”W.

8.11.3 Dimensions of polybags vary depending on the bulk and folded size of the item. Once packaged, the item should fit comfortably in the polybag (no

creases or puckers) but not move freely inside the bag (bag should be close fitting).

8.11.4 Polybag must be high density polyethylene material and the thickness level must be .05mm or greater.

8.11.5 Polybag warning:

A polybag large enough to fit over a child’s head means, any bag with opening larger than 5” (flat opening) must have the following “warning” printed on with black ink.

Warning text must be in both English and French Canadian languages.

Warning: To avoid danger of suffocation, keep this plastic bag away from babies and children. Do not use this bag in cribs, beds, carriages, or playpens. This bag is not a toy.

Avertissement: Pour éviter tout risque de suffocation, gardez ce sac en plastique hors de portée des bébés et des enfants. Ne pas utiliser ce sac dans des berceaux, lits, poussettes ou parcs pour enfant. Ce sac n’est pas un jouet.



8.5.5.1 Warning Size:

Assuming that the bags are all less than 40 inches, 14 pt or larger font must be used to meet the known state/local regulations. If we have polybags that are more than 40 inches in length, then larger font sizes will be required on those in order to meet local laws.

Warning Repetition:

The warning should be repeated at 18 inch intervals.

8.11.6 Securing the Polybag

Polybags must be sealed securely to protect the merchandise during distribution. DO NOT tie the bottom of the polybag.

DO NOT leave the polybag open. DO NOT use staples to close the polybag.

Use of one of the following sealing methods is acceptable:

8.11.6.1 Heat Sealing: Heat sealing is the recommended method of sealing. Void space must not exceed ½”.

8.11.6.2 Taping: Fold open end of polybag over and seal with three pieces of

clear tape, minimum ½” wide, adequately spaced. It s the vendor’s responsibility to ensure the tape will not react with the poly bag or contents to cause discoloration or damage to the product.

8.11.6.3 Self-Sealing Bags: The use of self-sealing bag is acceptable.

8.11.6.4 Pins/Clips: Plastic clips may be used in any product folds. Pins are

not permitted.



8.11.7 Packaging for Hard-line, Accessories and Other Non-Apparel Items All E-Commerce products must be packaged and ready for shipment to the customer. The supplier is responsible for adhering to all packing specifications. The requirement for each item is standard. All packaging should meet the following descriptions unless otherwise noted. Failure to comply with the packaging specifications may result in charge.

8.11.8 Intimate Apparel, Scarves, Socks, Ties, Gloves, etc. MUST be folded and placed into appropriate size polybag. Justice intimates/socks/gloves are too small to fold.

8.11.9 Glassware, crystal, gift items, bath and body

8.11.9.1 All fragile and breakable items (glassware, crystal, gift items, and other) must be packaged with ample packing materials to protect

merchandise from breakage

8.5.9.2 The vendor is responsible for damages.

8.5.9.3 Damage items will be returned a vendors expense.

8.5.9.4 Carton must be marked: “FRAGILE”. 8.5.9.4.1 All fragile merchandise must be packed in cartons using ½ inch (1.27 centimeter) bubble wrap liner inside the carton and/or air pillows. It is the vendor’s responsibility to ensure the packaging is adequate to prevent breakage during transportation.

8.5.9.5 An inner carton may be used for non-apparel (e.g. mugs or glasses) where the inner carton is a pack quantity of one.



9 Telephone/Fax Contact Summary

Transportation Contacts

Transportation Department

Tel: (215) 638-6367

Fax: (215) 638-6935

Triangle Transport (East Coast Consolidator)

Tel: (201) 332-3333

Fax: (201) 332-1455

Performance Team/Gale (West Coast Consolidator)

Tel: (562) 741-1300

Fax: (562) 921-7823

Accounts Payable Contacts

Merchandise Accounts Payable

E-mail: [email protected]

Tel: (215) 638-6801

Fax: (215) 638-6800




10 Packing List Template

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