8 Trace ProcessTrace Management is used to trace the origin of an error that causes an NE or the@vantage Commander to malfunction. You can open the service via @vantage commanderor via Web browser!Trace management is usually performed by service personnel. Thus, it is advisableto change the trace settings only under the guidance of the service since excessivetracing may significantly affect the performance of the @vantage Commander andthe @vantage-platform-based NEs.g For a detailed description of @vantage Commander Trace Management, see theIMS 6 Operation Manuals (OMN) and the Trace Management online help. To openthe online help, in the @vantage Trace Management window, select Help (seeFigure 11).8.1 Trace Processing Using the @vantage Commander ClientTo run the trace management:1. Start the @vantage Commander client and log in using the comservice account.The @vantage window opens and all the network elements are displayed.

Figure 9 @vantage Map (Main Window)

2. To run the trace management, select a particular network element (e.g. CSCF1) andthen select the menu System followed by the menu item Trace Management in the@vantage map.

1. Create a traces session and add applications.

2. Select Apps which you would like to trace and click Add button

3. Tick “Select All” below Application Name and click “Change Filter for …” button

4. Tick “Select All” below Application Name and click “Activate Session” button and thereafter tick “activate TSP” and click “Activate” button. Execute test scenario and deactivate trace session.

Go to “Convert Trace” tab and click “Convert Trace” button … collect trace files.

Besides CSCFs please take a trace on HSS with applications selected like at picture below;