ucf recreation and wellness center user survey oeas … · 2014. 7. 31. · ucf recreation and...

UCF RECREATION AND WELLNESS CENTER USER SURVEY

Dr. Patrice Lancey

Ms. Marjorie Salazar Mr. Daniel Suleski

OEAS-SR-02-002

June 17, 2002

Operational Excellence and Assessment Support University of Central Florida

12424 Research Parkway, Suite 225 Orlando, FL 32826-3207

(407) 882-0275 FAX: (407) 882-0288

Approved: _____________________________________________ Dr. Julia Pet-Armacost Interim Director


Dr. Patrice Lancey Ms. Marjorie Salazar Mr. Daniel Suleski

OEAS-SR-02-002

June 17, 2002

ABSTRACT

A User Satisfaction survey was conducted at the new UCF Recreation and Wellness Center (RWC) from March 12 through March 31, 2002. This satisfaction survey was developed by the UCF office of Operational Excellence and Assessment Support (OEAS) to assess whether the needs of the RWC patrons were being met, and to determine any improvements that might be made to the RWC. The support provided by OEAS included writing, designing and testing the survey, designing the sampling methodology, and preparing documentation of survey results. The staff of the RWC was responsible for the distribution and collection of the surveys.

Over 600 patrons of the new Recreation and Wellness Center participated in the

satisfaction survey. Overall, users are satisfied with the RWC, with 93% of respondents reporting that the new center is either “Excellent” or “Very Good.” The most requested new equipment for the new RWC is additional free weights (39%), and the most requested additions to the exercise class schedule are kickboxing (19%) and yoga (15%). Acknowledgements Special thanks go to Suzie Halpin, Director, Student Union and RWC, and Liz Ellis for their assistance in the writing and administration of the UCF Recreation and Wellness Center User Survey.

OPERATIONAL EXCELLENCE AND ASSESSMENT SUPPORT Dr. Julia Pet-Armacost, Interim Director

Ms. Angela Albert, Assistant Director Ms. Kathleen Coleman, Computer Support Specialist Dr. Patrice Lancey, Coord Statistical Research Ms. Evelyn Conigliaro, Administrative Assistant Mr. Hector Lopez, Coord Management Analysis Ms. Laura Cleaver, Secretary Ms. Marjorie Salazar, Senior Statistician Mr. Daniel Suleski, Graduate Assistant

OEAS-SR-02-002 i 08/09/02

Table of Contents

Abstract .................................................................................................................... i Table of Contents.............................................................................................................. ii 1.0 INTRODUCTION AND BACKGROUND................................................................ 1 2.0 DESCRIPTION OF THE SURVEY AND ANALYSES CONDUCTED.................... 1 3.0 METHODOLOGY FOR ADMINISTRATION OF THE SURVEYS.......................... 1 4.0 RESULTS.............................................................................................................. 2

4.1 User Profile ................................................................................................ 2 4.2 Overall Satisfaction.................................................................................... 2 4.3 Use and Satisfaction with Specific Activities and Facilities ....................... 4 4.4 Satisfaction with Staff and Policies............................................................ 7 4.5 Satisfaction with Hours of Operation and Services.................................... 8 4.6 Requested Additions to the Exercise Class Schedule............................... 9 4.7 Requested Additions to Services and Equipment.................................... 10

5.0 CONCLUSIONS AND RECOMMENDATIONS ................................................... 11

APPENDIX A: UCF Recreation and Wellness Center User Survey APPENDIX B: Output Tables for all questions by Gender

OEAS-SR-02-002 ii 08/09/02


1.0 INTRODUCTION AND BACKGROUND “The mission of the UCF Recreation and Wellness Center [opened in January 2002] is to foster healthy lifestyle choices and wellness through efficient services, comprehensive programs and high-quality facilities. The Recreation and Wellness Center is designed to enrich campus life and advance the University’s educational mission” (http://www.rec.ucf.edu/mission.htm). “The new UCF Recreation and Wellness Center offers cardiovascular training equipment, selectorized weight circuit, free weights, and a Group Aerobics room. Additional student recreation facilities include an outdoor pool, sand volleyball courts, a disc golf course, softball fields, the Lake Claire recreation area (picnic facilities, watercraft, nature trail) and a variety of multipurpose fields. The new center includes 10,000 square feet of fitness and cardio space, an indoor track, four basketball courts, three aerobics/group exercise rooms, and a climbing wall” (http://www.rec.ucf.edu/).

The management of the new UCF Recreation and Wellness Center (RWC) contacted OEAS in the Fall of 2001 for assistance in creating a customer satisfaction survey. They required a survey that would assess whether the needs of the RWC users were being met, and to determine any improvements that might be made to the facilities and/or its offerings. 2.0 DESCRIPTION OF THE SURVEY AND ANALYSES CONDUCTED The “Recreation and Wellness Center User Survey” constructed by OEAS has four main sections: (1) participation rates and satisfaction with specific activities and facilities, (2) satisfaction with the staff and policies, (3) satisfaction with the hours of operation and services, and (4) preferences for additional exercise classes, services, and equipment. In addition, the survey asks users for their overall satisfaction with the new RWC and some demographic questions. The data were first analyzed by the demographic questions to look for differences between groups. To do this, all of the participation rate and satisfaction questions were analyzed by frequency of RWC use, classification (e.g., Freshman, Sophomore, . . . Staff), and gender. Differences between groups were analyzed by performing two-tailed t-tests on the mean ratings, with differences at the 95% confidence level deemed significant. Gender was the only variable that produced significantly different results. Data tables for all of the question items (see Appendix) were seperated by gender to illustrate any differences. 3.0 METHODOLOGY FOR ADMINISTRATION OF THE SURVEYS

Over 600 Recreation and Wellness Center User Surveys were administered during a three-week period beginning March 12, 2002. RWC users were asked to complete the survey as they entered the facility. OEAS provided guidelines on the survey administration including recommended respondent selection by day of the week and time of day, and the random selection of respondents. The recommended strategy

OEAS-SR-02-002 1 08/09/02

http://www.rec.ucf.edu/mission.htmhttp://www.rec.ucf.edu/

was to administer the survey to every 5th person who entered the RWC until the quota in the time block for that day (provided by OEAS) was reached. 4.0 RESULTS

4.1 User Profile

Most users of the Recreation and Wellness Center are frequent users. Approximately one-third (32%) reported that they worked out at the RWC five or more times a week, and nearly one-half (45%) said that they worked out two to four times a week. The sample was roughly evenly distributed among undergraduate student classifications, with approximately 20% of respondents reportedly being in each of the four classifications (freshman, sophomore, junior, and senior). The rest of the sample was predominately graduate students (8%). UCF staff comprised only 2% of the sample.

There were slightly more males (54%) surveyed than females (46%), which is

nearly the inverse of the demographics of the students in the University as a whole (45% male and 55% female). This seems to indicate that a slightly higher percentage of males than females use the facility.

4.2 Overall Satisfaction

Overall, users are very pleased with the new RWC with 60% of users rating it “Excellent” and 33% of users rating it “Very Good.” The mean overall rating is 4.5 on a 1 to 5 scale with 1 being “Poor” and 5 being “Excellent.”

Overall Satisfaction

60%

33%

5% 1% 0%0%

10%20%30%40%50%60%70%80%90%

100%

Excellent Very Good Good Fair Poor

Figure 1: Overall satisfaction with the new Recreation and Wellness Center

OEAS-SR-02-002 08/09/02

Females report a significantly higher overall level of satisfaction (at the 95% confidence level) than males (4.6 vs. 4.4) on a 1 to 5 scale with 1 being “Poor” and 5 being “Excellent.” Also, 66% of females rated the RWC “Excellent” compared to 55% of males.

Overall Satisfaction by Gender

36%

7%0%

66%

55%

2%

30%

3% 1%0%

10%20%30%40%50%60%70%80%90%

100%

Excellent Very Good Good Fair Poor

MaleFemale

Figure 2: Overall satisfaction with the new Recreation and Wellness Center by Gender

OEAS-SR-02-002 08/09/02

4.3 Use and Satisfaction with Specific Activities and Facilities

The most popular equipment at the new Recreation and Wellness Center are the resistance machines and the cardiovascular equipment, with 89% and 84% of RWC patrons, respectively, reporting usage of that equipment at least once a semester. In addition, the indoor track is used by almost three-fourths (72%) of RWC users. The activities that are least used by RWC patrons are the disc golf course (7%) and swimming lessons (5%).

Average Usage of Activities and Facilities(Of those who use)

3.63.3

2.82.82.7

2.72.6

2.32.2

2.12.0

1.91.7

1 2 3 4

Resistance Machines

Cardiovascular Equipment

Indoor Track

Swimming Lessons

Basketball Courts

Group Exercise

Intramural Sports

Swimming Pool

Disc Golf Course

Tennis Courts

Climbing Wall

Sand Volleyball Court

Lake Claire

Several times a semester or less 2-3 times/month 1-2 times/week 3-4 times/week 5+ times/week

5

Figure 3: Percent Use Activities and Facilities at Least Once a Semester

OEAS-SR-02-002 08/09/02

There is no significant difference (at the 95% confidence level) in how often males and females use the RWC; however, there are significant differences in the activities in which males and females participate. Females use the cardiovascular equipment and attend group exercise classes at significantly higher rates than males. Males participate in every other activity at significantly higher rates than females, most notably use of the basketball courts, intramural sports, and the climbing wall.

Percent Use by Gender

29%

59%

47%

45%

78%

72%

20%

20%

28%

92%

0% 20% 40% 60% 80% 100%

Group Exercise

Basketball Courts

Intramural Sports

Climbing Wall


MalesFemales

Figure 4: Percent Use Activities and Facilities at Least Once a Semester by Gender

OEAS-SR-02-002 08/09/02

The equipment most frequently used by RWC patrons are the resistance machines and cardiovascular equipment, with the typical patron using them 1 to 4 times every week.

Average Usage of Activities and Facilities(Of those who use)

3.63.3

2.82.82.7

2.72.6

2.32.2

2.12.0

1.91.7

1 2 3 4

Resistance Machines


Indoor Track

Swimming Lessons

Basketball Courts

Group Exercise

Intramural Sports

Swimming Pool

Disc Golf Course

Tennis Courts

Climbing Wall


Lake Claire

Several times a semester or less 2-3 times/month 1-2 times/week 3-4 times/week 5+ times/week

5

Figure 5: Average Use of Activities and Facilities (Of those who use at least once a semester)

OEAS-SR-02-002 08/09/02

RWC users are overwhelmingly satisfied with the activities and facilities offered, with a majority of users reporting being “Satisfied” or “Extremely Satisfied” with all available activities and facilities.

Satisfaction with Activities and Facilities

96%

91%

91%

89%

88%

88%

85%

84%

80%

78%

72%

69%

67%

0% 20% 40% 60% 80% 100%


Group Exercise

Indoor Track

Resistance Machines

Climbing Wall

Intramural Sports

Basketball Courts


Tennis Courts

Sw imming Pool

Lake Claire

Disc Golf Course

Sw imming Lessons

% Satisf ied and Extremely Satisf ied

Figure 6: Satisfaction with Activities and Facilities (Of those who use at least once a semester)

4.4 Satisfaction with Staff and Policies

Users of the new Recreation and Wellness Center overwhelmingly agree that staff and policies are satisfactory.

Table 1: Satisfaction with the Staff and Policies

% Agree and Strongly AgreeThe building is clean 98%Staff is easy to recognize 96%Building policies are acceptable 90%The services in the Center are convenient 89%Staff is friendly and courteous 88%Group instructors demonstrate satisfactory knowledge and abilities 86%Staff is informed 79%The time to wait to use equipment is acceptable 66%The climbing wall hours are convenient 58%

OEAS-SR-02-002 08/09/02

4.5 Satisfaction with Hours of Operation and Services

RWC patrons who are aware of the building hours, number of exercise classes available, and the pool hours are generally satisfied with these items. However, many users did not have an opinion regarding the number of exercise classes offered or the pool hours – possibly because they do not utilize these services.

Table 2: Average Satisfaction with the Hours of Operation and Services -- On a 1 to 5 scale, with 1 being “Does not meet any of my needs” and

5 being “Meets all my needs”

Mean Don't KnowBuilding hours 4.5 1%Number of exercise classes offered 4.0 34%Pool hours 3.7 44%

Like the previous table, Table 3 also suggests that users are generally able to access the RWC at times that are convenient for them. Nearly half (48%) of users report that they do not need extended building hours or have no opinion about extended hours. Significantly, however, 37% of users would want the RWC to be open later at night, especially from Monday to Thursday (22%).

Table 3: Preferred Time Slots for Extended Operating Hours of the Center

%Don't know or Don't need extended hours 48%9 pm-10 pm Fri-Sat 15%12 am-1am Mon-Thu 11%12 am-2 am Mon-Thu 11%9 am-11 am Sun 6%8 am-9 am Sat 5%10 am-11 am Sun 4%

OEAS-SR-02-002 08/09/02

4.6 Requested Additions to the Exercise Class Schedule

Almost half of respondents, mostly males, did not have any requests for additions to the exercise class schedule. The classes most frequently requested for additional availability were Kickboxing (19%), and Yoga (15%).

% Choose for Increased Class Availability

19%

15%

8%

8%

8%

6%

5%

4%

3%

0% 10% 20% 30% 40% 50%

Kickboxing

Yoga

Flexibility Training

Spinning

Step Aerobics

Pilates

Stomp

Aqua Aerobics

Trekking

Figure 7: Percent Choosing Classes for Increased Availability (Combined First and Second Choices)

Evening is the preferred time of day for exercise classes. The desired times for Kickboxing and Yoga illustrate this with 50% and 58%, respectively, preferring that these activities be offered in the evening hours.

Table 4: Time of Day Preference for Top Two Classes Chosen

Kickboxing YogaEvening 50% 58%Morning 25% 22%Mid-day 25% 7%Afternoon 18% 22%

OEAS-SR-02-002 08/09/02

4.7 Requested Additions to Services and Equipment

Approximately one-third (34%) of respondents are not interested in a personal trainer service. The RWC users that are interested in a personal trainer service report a preference for 4-5 sessions (21%) or 2-3 sessions (18%).

Table 5: Preference for Level of Guidance from a Personal Trainer

Not interested in service 34%4-5 sessions 21%2-3 sessions 18%10 or more sessions 13%6-7 sessions 7%1 session 3%8-9 sessions 3%

Free weights are by far the new equipment most requested for the Recreation and Wellness Center, with 39% of respondents requesting them. Also notable, 13% of respondents requested more elliptical trainers.

Table 6: Preference for New Equipment for the Center

Free weights 39%Elliptical trainers 13%Rowers 4%Bikes 3%Steppers 3%Treadmills 2%Other 12% Benches 6% Ab Machines 4% Arm Machines 3%Don't know 23%

OEAS-SR-02-002 08/09/02

5.0 CONCLUSION AND RECOMMENDATIONS

• Most users of the UCF Recreation and Wellness Center use the facility on a regular basis. Over three-fourths (77%) of the respondants use the facility at least twice a week. There is no significant difference in how often males and females use the RWC.

• Overall, users are satisfied with the Recreation and Wellness Center. Ninety-

three percent (93%) of respondants report that the new center is either “Excellent” or “Very Good” with females being slightly more satisfied than males.

• Exercise machines, particularly those used for resistance or cardiovascular

excercises, are the most popular features of the RWC. • While users generally agree that the staff and policies are satisfactory, about one

in eight (13%) feel that the wait time for equipment is not acceptable and roughly 10% do not feel that the climbing wall hours are convenient.

• Nearly half (48%) of users either feel that the current hours of operation are just

fine or have no opinion with respect to increasing operating hours. The most popular choices for extended hours are during the late evening hours, while the least popular choices for extended hours are in the early morning.

• The most requested additions to the exercise class schedule are kickboxing and

yoga. The most popular times for these activities would be during the evening hours.

• The most requested new eqipment for the Recreation and Wellness Center is

additional free weights (39%). The only other piece of equipment with a greater than 10% demand are elliptical trainers (13%).

OEAS-SR-02-002 08/09/02

APPENDIX A

OEAS-SR-02-002 08/09/02

OEAS-SR-02-002 08/09/02

APPENDIX B

OEAS-SR-02-002 08/09/02

Recreation and Wellness Center User Survey, Spring 2002 What is your gender?

345 54.3

290 45.7

635 100.0

2

637

Male

Female

Total

Valid

SystemMissing

Total

Frequency Valid Percent

Recreation and Wellness Center User Survey, Spring 2002

32.1% 34.2% 29.5%

45.5% 45.0% 46.0%

12.9% 10.8% 15.4%

3.3% 2.3% 4.6%

1.8% 1.5% 2.1%

1.1% 1.8% .4%

3.3% 4.4% 2.1%

100.0% 100.0% 100.0%

627 342 285

Col %5 or more times a week

Col %2-4 times a week

Col %1-2 times a week

Col %2-3 times a month

Col %Several times a semester or less

Col %None

Col %Don't know

How many times perweek, month orsemester do youusually work out atthe Recreation andWellness Center?

Col %

CountTotal

Total

Male Female

What is your gender?


201 117 84

285 154 131

81 37 44

21 8 13

11 5 6

7 6 1

21 15 6

627 342 285

Count5 or more times a week

Count2-4 times a week

Count1-2 times a week

Count2-3 times a month

CountSeveral times a semester or less

CountNone

CountDon't know

How many times perweek, month orsemester do youusually work out atthe Recreation andWellness Center?

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


2.1 2.1 2.1Mean

How many times perweek, month or semesterdo you usually work outat the Recreation andWellness Center?

Total

Male Female



627 342 285Valid N

How many times perweek, month or semesterdo you usually work outat the Recreation andWellness Center?

Total

Male Female



19.7% 17.3% 22.7%

20.7% 21.9% 19.2%

24.2% 24.3% 24.1%

23.6% 24.9% 22.0%

1.3% 2.0% .3%

8.3% 7.0% 9.8%

1.6% 1.8% 1.4%

.6% .9% .3%

100.0% 100.0% 100.0%

628 342 286

Col %Freshman

Col %Sophomore

Col %Junior

Col %Senior

Col %Post Baccalaureate

Col %Graduate student

Col %Staff

Col %Other

What is yourclassification?

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


124 59 65

130 75 55

152 83 69

148 85 63

8 7 1

52 24 28

10 6 4

4 3 1

628 342 286

CountFreshman

CountSophomore

CountJunior

CountSenior

CountPost Baccalaureate

CountGraduate student

CountStaff

CountOther

What is yourclassification?

CountTotal

Total

Male Female



.2% .3%

1.2% 1.6% .7%

5.2% 7.0% 3.2%

33.2% 36.3% 29.6%

60.2% 54.8% 66.4%

100.0% 100.0% 100.0%

596 314 280

Col %1: Poor

Col %2: Fair

Col %3: Good

Col %4: Very Good

Col %5: Excellent

In general, how wouldyou rate your overallexperience with thenew Recreation andWellness Center?

Col %

CountTotal

Total

Male Female



1 1

7 5 2

31 22 9

198 114 83

359 172 186

596 314 280

Count1: Poor

Count2: Fair

Count3: Good

Count4: Very Good

Count5: Excellent


CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02

Recreation and Wellness Center User Survey, Spring2002

4.5 4.4 4.6Mean


Total

Male Female



15.9% 22.3% 8.5%

11.2% 13.3% 8.5%

6.5% 7.5% 5.3%

23.5% 24.1% 23.0%

28.9% 23.2% 35.8%

14.0% 9.6% 18.8%

100.0% 100.0% 100.0%

616 332 282

Col %0: Never

Col %1: Several times a semester or less

Col %2: 2-3 times a month

Col %3: 1-2 times a week


Col %5: 5 or more times a week

Use of Cardiovascularequipment such aselliptical trainers,treadmills, steppers,bikes and rowers

Col %

CountTotal

Total

Male Female



98 74 24

69 44 24

40 25 15

145 80 65

178 77 101

86 32 53

616 332 282

Count0: Never

Count1: Several times a semester or less

Count2: 2-3 times a month

Count3: 1-2 times a week


Count5: 5 or more times a week

Use of Cardiovascularequipment such aselliptical trainers,treadmills, steppers,bikes and rowers

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


11.5% 7.6% 16.2%

5.9% 4.3% 7.9%

7.7% 4.0% 12.3%

20.2% 15.5% 26.0%

35.0% 42.6% 26.0%

19.6% 26.1% 11.6%

100.0% 100.0% 100.0%

608 329 277

Col %0: Never






Use of Resistancemachines such asthe Paramountweight circuit andfree weights

Col %

CountTotal

Total

Male Female



70 25 45

36 14 22

47 13 34

123 51 72

213 140 72

119 86 32

608 329 277

Count0: Never






Use of Resistancemachines such asthe Paramountweight circuit andfree weights

CountTotal

Total

Male Female



51.3% 71.1% 27.6%

12.4% 9.9% 15.3%

8.3% 4.0% 13.5%

13.7% 8.4% 20.0%

10.4% 4.0% 17.8%

4.0% 2.5% 5.8%

100.0% 100.0% 100.0%

599 322 275

Col %0: Never






Use of Groupexercise suchas aerobic,martial artsand yoga

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


307 229 76

74 32 42

50 13 37

82 27 55

62 13 49

24 8 16

599 322 275

Count0: Never






Use of Groupexercise suchas aerobic,martial artsand yoga

CountTotal

Total

Male Female



28.3% 26.1% 30.3%

13.6% 12.9% 14.4%

15.0% 14.4% 15.9%

21.0% 22.1% 19.9%

15.5% 15.3% 15.9%

6.6% 9.2% 3.6%

100.0% 100.0% 100.0%

605 326 277

Col %0: Never






Use ofIndoortrack

Col %

CountTotal

Total

Male Female



171 85 84

82 42 40

91 47 44

127 72 55

94 50 44

40 30 10

605 326 277

Count0: Never






Use ofIndoortrack

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


59.0% 40.7% 80.3%

9.9% 9.5% 10.6%

7.6% 11.0% 3.6%

11.0% 17.4% 3.6%

7.9% 13.2% 1.5%

4.6% 8.2% .4%

100.0% 100.0% 100.0%

593 317 274

Col %0: Never






Use ofBasketballcourts

Col %

CountTotal

Total

Male Female



350 129 220

59 30 29

45 35 10

65 55 10

47 42 4

27 26 1

593 317 274

Count0: Never






Use ofBasketballcourts

CountTotal

Total

Male Female



63.2% 55.4% 71.9%

16.2% 17.4% 15.0%

10.3% 11.7% 8.8%

5.7% 9.5% 1.5%

2.2% 2.2% 2.2%

2.4% 3.8% .7%

100.0% 100.0% 100.0%

592 316 274

Col %0: Never






Use ofClimbingwall

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


374 175 197

96 55 41

61 37 24

34 30 4

13 7 6

14 12 2

592 316 274

Count0: Never






Use ofClimbingwall

CountTotal

Total

Male Female



65.6% 53.5% 80.0%

9.8% 11.9% 7.4%

4.2% 5.7% 2.6%

14.1% 18.9% 8.1%

3.7% 6.0% 1.1%

2.5% 4.1% .7%

100.0% 100.0% 100.0%

590 318 270

Col %0: Never






Use of Intramuralsports such as flagfootball,basketball orbaseball

Col %

CountTotal

Total

Male Female



387 170 216

58 38 20

25 18 7

83 60 22

22 19 3

15 13 2

590 318 270

Count0: Never






Use of Intramuralsports such as flagfootball,basketball orbaseball

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


70.0% 67.6% 72.6%

13.1% 12.3% 14.1%

5.1% 5.9% 4.3%

5.5% 6.2% 4.7%

2.5% 2.8% 2.2%

3.8% 5.2% 2.2%

100.0% 100.0% 100.0%

603 324 277

Col %0: Never






Use ofSwimmingpool

Col %

CountTotal

Total

Male Female



422 219 201

79 40 39

31 19 12

33 20 13

15 9 6

23 17 6

603 324 277

Count0: Never






Use ofSwimmingpool

CountTotal

Total

Male Female



95.5% 94.1% 97.1%

1.3% 1.2% 1.5%

.5% .6% .4%

1.2% 1.9% .4%

.8% .9% .7%

.7% 1.2%

100.0% 100.0% 100.0%

599 323 274

Col %0: Never






Use ofSwimminglessons

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


572 304 266

8 4 4

3 2 1

7 6 1

5 3 2

4 4

599 323 274

Count0: Never






Use ofSwimminglessons

CountTotal

Total

Male Female



83.4% 80.7% 86.4%

7.4% 7.6% 7.2%

3.8% 4.0% 3.6%

2.6% 3.1% 2.2%

1.6% 2.4% .7%

1.2% 2.1%

100.0% 100.0% 100.0%

608 327 279

Col %0: Never






Use ofTenniscourts

Col %

CountTotal

Total

Male Female



507 264 241

45 25 20

23 13 10

16 10 6

10 8 2

7 7

608 327 279

Count0: Never






Use ofTenniscourts

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


93.2% 89.5% 97.5%

3.2% 4.9% 1.1%

.8% .9% .7%

1.3% 2.5%

1.0% 1.2% .7%

.5% .9%

100.0% 100.0% 100.0%

602 325 275

Col %0: Never






Use ofDiscgolfcourse

Col %

CountTotal

Total

Male Female



561 291 268

19 16 3

5 3 2

8 8

6 4 2

3 3

602 325 275

Count0: Never






Use ofDiscgolfcourse

CountTotal

Total

Male Female



80.8% 77.6% 84.4%

10.4% 9.8% 11.3%

3.0% 3.4% 2.5%

3.2% 4.6% 1.5%

1.7% 2.8% .4%

1.0% 1.8%

100.0% 100.0% 100.0%

603 326 275

Col %0: Never






Use ofSandvolleyballcourt

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


487 253 232

63 32 31

18 11 7

19 15 4

10 9 1

6 6

603 326 275

Count0: Never






Use ofSandvolleyballcourt

CountTotal

Total

Male Female



77.9% 76.5% 79.8%

14.7% 14.1% 15.5%

3.3% 4.0% 2.2%

1.7% 1.2% 2.2%

1.3% 2.1% .4%

1.2% 2.1%

100.0% 100.0% 100.0%

606 327 277

Col %0: Never






Use of LakeClaire -picnic tables,watercraftand naturetrail

Col %

CountTotal

Total

Male Female



472 250 221

89 46 43

20 13 6

10 4 6

8 7 1

7 7

606 327 277

Count0: Never






Use of LakeClaire -picnic tables,watercraftand naturetrail

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


2.8 2.4 3.3

3.2 3.6 2.7

1.3 .7 2.0

2.0 2.2 1.9

1.1 1.8 .4

.7 1.0 .5

.9 1.2 .5

.7 .8 .6

.1 .2 .1

.4 .5 .2

.2 .2 .1

.4 .5 .2

.4 .4 .3

MeanUse of Cardiovascular equipment such as elliptical trainers, treadmills, steppers,bikes and rowers

MeanUse of Resistance machines such as the Paramount weight circuit and free weights

MeanUse of Group exercise such as aerobic, martial arts and yoga

MeanUse of Indoor track

MeanUse of Basketball courts

MeanUse of Climbing wall

MeanUse of Intramural sports such as flag football, basketball or baseball

MeanUse of Swimming pool

MeanUse of Swimming lessons

MeanUse of Tennis courts

MeanUse of Disc golf course

MeanUse of Sand volleyball court

MeanUse of Lake Claire - picnic tables, watercraft and nature trail

Total

Male Female


OEAS-SR-02-002 1 08/09/02


.2% .4%

4.2% 7.2% 1.2%

39.0% 44.6% 33.2%

56.6% 47.8% 65.6%

100.0% 100.0% 100.0%

498 249 247

Col %2: Dissatisfied

Col %3: Neutral

Col %4: Satisfied

Col %5: Extremely Satisfied

Quality of Cardiovascularequipment such aselliptical trainers,treadmills, steppers, bikesand rowers

Col %

CountTotal

Total

Male Female



1 1

21 18 3

194 111 82

282 119 162

498 249 247

Count2: Dissatisfied

Count3: Neutral

Count4: Satisfied

Count5: Extremely Satisfied

Quality of Cardiovascularequipment such aselliptical trainers,treadmills, steppers, bikesand rowers

CountTotal

Total

Male Female



.8% 1.0% .5%

2.6% 2.4% 2.7%

7.5% 9.8% 4.6%

45.0% 43.0% 47.5%

44.2% 43.7% 44.7%

100.0% 100.0% 100.0%

507 286 219

Col %1: Extremely Dissatisfied


Col %3: Neutral

Col %4: Satisfied


Quality of Resistancemachines such as theParamount weightcircuit and freeweights

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 1 08/09/02


4 3 1

13 7 6

38 28 10

228 123 104

224 125 98

507 286 219

Count1: Extremely Dissatisfied


Count3: Neutral

Count4: Satisfied


Quality of Resistancemachines such as theParamount weightcircuit and freeweights

CountTotal

Total

Male Female



1.1% 2.2% .5%

7.8% 14.0% 4.7%

41.3% 45.2% 39.5%

49.8% 38.7% 55.3%

100.0% 100.0% 100.0%

283 93 190


Col %3: Neutral

Col %4: Satisfied


Quality of Groupexercise such asaerobic, martialarts and yoga

Col %

CountTotal

Total

Male Female



3 2 1

22 13 9

117 42 75

141 36 105

283 93 190


Count3: Neutral

Count4: Satisfied


Quality of Groupexercise such asaerobic, martialarts and yoga

CountTotal

Total

Male Female



9.4% 9.9% 8.8%

35.4% 33.6% 37.6%

55.2% 56.5% 53.6%

100.0% 100.0% 100.0%

404 223 181

Col %3: Neutral

Col %4: Satisfied


Qualityof Indoortrack

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


38 22 16

143 75 68

223 126 97

404 223 181

Count3: Neutral

Count4: Satisfied


Qualityof Indoortrack

CountTotal

Total

Male Female



.8% 1.1%

2.1% 1.6% 3.9%

12.2% 11.9% 13.7%

33.8% 32.4% 37.3%

51.1% 53.0% 45.1%

100.0% 100.0% 100.0%

237 185 51



Col %3: Neutral

Col %4: Satisfied


Quality ofBasketballcourts

Col %

CountTotal

Total

Male Female



2 2

5 3 2

29 22 7

80 60 19

121 98 23

237 185 51



Count3: Neutral

Count4: Satisfied


Quality ofBasketballcourts

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


1.0% 1.5%

11.1% 9.6% 14.1%

28.5% 31.6% 22.5%

59.4% 57.4% 63.4%

100.0% 100.0% 100.0%

207 136 71


Col %3: Neutral

Col %4: Satisfied


Quality ofClimbingwall

Col %

CountTotal

Total

Male Female



2 2

23 13 10

59 43 16

123 78 45

207 136 71


Count3: Neutral

Count4: Satisfied


Quality ofClimbingwall

CountTotal

Total

Male Female



.5% .7%

1.0% 1.4%

10.7% 10.5% 11.5%

50.5% 51.7% 46.2%

37.2% 35.7% 42.3%

100.0% 100.0% 100.0%

196 143 52



Col %3: Neutral

Col %4: Satisfied


Quality of Intramuralsports such as flagfootball, basketball orbaseball

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


1 1

2 2

21 15 6

99 74 24

73 51 22

196 143 52



Count3: Neutral

Count4: Satisfied


Quality of Intramuralsports such as flagfootball, basketball orbaseball

CountTotal

Total

Male Female



3.6% 5.9%

18.6% 21.6% 13.8%

40.1% 35.3% 47.7%

37.7% 37.3% 38.5%

100.0% 100.0% 100.0%

167 102 65


Col %3: Neutral

Col %4: Satisfied


Quality ofSwimmingpool

Col %

CountTotal

Total

Male Female



6 6

31 22 9

67 36 31

63 38 25

167 102 65


Count3: Neutral

Count4: Satisfied


Quality ofSwimmingpool

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


2.8% 3.7%

30.6% 29.6% 33.3%

36.1% 37.0% 33.3%

30.6% 29.6% 33.3%

100.0% 100.0% 100.0%

36 27 9


Col %3: Neutral

Col %4: Satisfied


Quality ofSwimminglessons

Col %

CountTotal

Total

Male Female



1 1

11 8 3

13 10 3

11 8 3

36 27 9


Count3: Neutral

Count4: Satisfied


Quality ofSwimminglessons

CountTotal

Total

Male Female



1.1% 1.7%

1.1% 1.7%

17.4% 17.2% 17.6%

46.7% 46.6% 47.1%

33.7% 32.8% 35.3%

100.0% 100.0% 100.0%

92 58 34



Col %3: Neutral

Col %4: Satisfied


Qualityof Tenniscourts

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


1 1

1 1

16 10 6

43 27 16

31 19 12

92 58 34



Count3: Neutral

Count4: Satisfied


Qualityof Tenniscourts

CountTotal

Total

Male Female



31.1% 28.9% 42.9%

37.8% 42.1% 14.3%

31.1% 28.9% 42.9%

100.0% 100.0% 100.0%

45 38 7

Col %3: Neutral

Col %4: Satisfied


Quality ofDisc golfcourse

Col %

CountTotal

Total

Male Female



14 11 3

17 16 1

14 11 3

45 38 7

Count3: Neutral

Count4: Satisfied


Quality ofDisc golfcourse

CountTotal

Total

Male Female



.9% 1.4%

14.8% 16.4% 11.4%

40.7% 38.4% 45.7%

43.5% 43.8% 42.9%

100.0% 100.0% 100.0%

108 73 35


Col %3: Neutral

Col %4: Satisfied


Quality ofSandvolleyballcourt

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


1 1

16 12 4

44 28 16

47 32 15

108 73 35


Count3: Neutral

Count4: Satisfied


Quality ofSandvolleyballcourt

CountTotal

Total

Male Female



2.4% 2.6% 2.0%

26.0% 26.3% 26.0%

44.9% 42.1% 50.0%

26.8% 28.9% 22.0%

100.0% 100.0% 100.0%

127 76 50


Col %3: Neutral

Col %4: Satisfied


Quality of LakeClaire - picnictables, watercraftand nature trail

Col %

CountTotal

Total

Male Female



3 2 1

33 20 13

57 32 25

34 22 11

127 76 50


Count3: Neutral

Count4: Satisfied


Quality of LakeClaire - picnictables, watercraftand nature trail

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


4.5 4.4 4.6

4.3 4.3 4.3

4.4 4.2 4.5

4.5 4.5 4.4

4.3 4.3 4.2

4.5 4.4 4.5

4.2 4.2 4.3

4.1 4.0 4.2

3.9 3.9 4.0

4.1 4.1 4.2

4.0 4.0 4.0

4.3 4.2 4.3

4.0 4.0 3.9

MeanQuality of Cardiovascular equipment such as elliptical trainers, treadmills, steppers,bikes and rowers

MeanQuality of Resistance machines such as the Paramount weight circuit and free weights

MeanQuality of Group exercise such as aerobic, martial arts and yoga

MeanQuality of Indoor track

MeanQuality of Basketball courts

MeanQuality of Climbing wall

MeanQuality of Intramural sports such as flag football, basketball or baseball

MeanQuality of Swimming pool

MeanQuality of Swimming lessons

MeanQuality of Tennis courts

MeanQuality of Disc golf course

MeanQuality of Sand volleyball court

MeanQuality of Lake Claire - picnic tables, watercraft and nature trail

Total

Male Female


OEAS-SR-02-002 1 08/09/02


498 249 247

507 286 219

283 93 190

404 223 181

237 185 51

207 136 71

196 143 52

167 102 65

36 27 9

92 58 34

45 38 7

108 73 35

127 76 50

Valid NQuality of Cardiovascular equipment such as elliptical trainers, treadmills, steppers,bikes and rowers

Valid NQuality of Resistance machines such as the Paramount weight circuit and free weights

Valid NQuality of Group exercise such as aerobic, martial arts and yoga

Valid NQuality of Indoor track

Valid NQuality of Basketball courts

Valid NQuality of Climbing wall

Valid NQuality of Intramural sports such as flag football, basketball or baseball

Valid NQuality of Swimming pool

Valid NQuality of Swimming lessons

Valid NQuality of Tennis courts

Valid NQuality of Disc golf course

Valid NQuality of Sand volleyball court

Valid NQuality of Lake Claire - picnic tables, watercraft and nature trail

Total

Male Female


OEAS-SR-02-002 08/09/02


36.5% 46.7% 24.3%

.2% .4%

.3% .7%

8.7% 12.9% 3.5%

30.3% 26.0% 35.6%

24.0% 14.4% 35.6%

100.0% 100.0% 100.0%

620 334 284

Col %0: Don't know

Col %1: Strongly Disagree

Col %2: Disagree

Col %3: Neutral

Col %4: Agree

Col %5: Strongly Agree

Overall, the groupexercise instructorsdemonstrate satisfactorylevels of knowledge andabilities.

Col %

CountTotal

Total

Male Female



226 156 69

1 1

2 2

54 43 10

188 87 101

149 48 101

620 334 284

Count0: Don't know

Count1: Strongly Disagree

Count2: Disagree

Count3: Neutral

Count4: Agree

Count5: Strongly Agree

Overall, the groupexercise instructorsdemonstrate satisfactorylevels of knowledge andabilities.

CountTotal

Total

Male Female



1.6% 2.1% 1.1%

.5% .6% .4%

1.3% .6% 2.1%

10.4% 10.7% 10.2%

51.8% 53.8% 49.5%

34.4% 32.2% 36.8%

100.0% 100.0% 100.0%

625 338 285

Col %0: Don't know


Col %2: Disagree

Col %3: Neutral

Col %4: Agree


The staff isfriendly andcourteous.

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 1 08/09/02


10 7 3

3 2 1

8 2 6

65 36 29

324 182 141

215 109 105

625 338 285

Count0: Don't know


Count2: Disagree

Count3: Neutral

Count4: Agree


The staff isfriendly andcourteous.

CountTotal

Total

Male Female



5.8% 7.1% 4.2%

.5% .6% .4%

1.8% 2.1% 1.4%

17.3% 18.7% 15.4%

48.6% 48.7% 48.4%

26.1% 22.8% 30.2%

100.0% 100.0% 100.0%

624 337 285

Col %0: Don't know


Col %2: Disagree

Col %3: Neutral

Col %4: Agree


The staff isinformed.

Col %

CountTotal

Total

Male Female



36 24 12

3 2 1

11 7 4

108 63 44

303 164 138

163 77 86

624 337 285

Count0: Don't know


Count2: Disagree

Count3: Neutral

Count4: Agree


The staff isinformed.

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


1.1% 1.8% .3%

.2% .3%

3.5% 5.0% 1.7%

38.7% 40.7% 36.2%

56.5% 52.5% 61.3%

100.0% 100.0% 100.0%

626 337 287

Col %0: Don't know

Col %2: Disagree

Col %3: Neutral

Col %4: Agree


The staff iseasy torecognize.

Col %

CountTotal

Total

Male Female



7 6 1

1 1

22 17 5

242 137 104

354 177 176

626 337 287

Count0: Don't know

Count2: Disagree

Count3: Neutral

Count4: Agree


The staff iseasy torecognize.

CountTotal

Total

Male Female



1.0% 1.5% .3%

.3% .6%

1.8% 3.2%

28.0% 27.4% 29.0%

68.9% 67.4% 70.6%

100.0% 100.0% 100.0%

628 340 286

Col %0: Don't know


Col %3: Neutral

Col %4: Agree


Overall, thebuilding isclean.

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


6 5 1

2 2

11 11

176 93 83

433 229 202

628 340 286

Count0: Don't know


Count3: Neutral

Count4: Agree


Overall, thebuilding isclean.

CountTotal

Total

Male Female



1.8% 1.8% 1.8%

1.9% 3.2% .4%

1.4% 1.8% 1.1%

6.5% 9.7% 2.8%

41.1% 41.8% 40.7%

47.2% 41.8% 53.3%

100.0% 100.0% 100.0%

627 340 285

Col %0: Don't know


Col %2: Disagree

Col %3: Neutral

Col %4: Agree


General buildingpolicies (such asdress, good anduse of equipment)are acceptable.

Col %

CountTotal

Total

Male Female



11 6 5

12 11 1

9 6 3

41 33 8

258 142 116

296 142 152

627 340 285

Count0: Don't know


Count2: Disagree

Count3: Neutral

Count4: Agree


General buildingpolicies (such asdress, good anduse of equipment)are acceptable.

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


2.4% 2.4% 2.5%

4.4% 7.1% 1.1%

9.0% 11.9% 5.7%

20.2% 25.8% 13.5%

36.5% 33.2% 40.6%

27.6% 19.6% 36.7%

100.0% 100.0% 100.0%

620 337 281

Col %0: Don't know


Col %2: Disagree

Col %3: Neutral

Col %4: Agree


The amount oftime I need towait to useequipment isacceptable.

Col %

CountTotal

Total

Male Female



15 8 7

27 24 3

56 40 16

125 87 38

226 112 114

171 66 103

620 337 281

Count0: Don't know


Count2: Disagree

Count3: Neutral

Count4: Agree


The amount oftime I need towait to useequipment isacceptable.

CountTotal

Total

Male Female



34.6% 29.9% 40.0%

3.0% 3.3% 2.8%

6.6% 8.0% 4.9%

18.1% 20.7% 14.7%

20.6% 24.0% 16.8%

17.1% 14.2% 20.7%

100.0% 100.0% 100.0%

625 338 285

Col %0: Don't know


Col %2: Disagree

Col %3: Neutral

Col %4: Agree


The climbingwall hours areconvenient.

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


216 101 114

19 11 8

41 27 14

113 70 42

129 81 48

107 48 59

625 338 285

Count0: Don't know


Count2: Disagree

Count3: Neutral

Count4: Agree


The climbingwall hours areconvenient.

CountTotal

Total

Male Female



3.9% 4.4% 3.5%

.3% .6%

1.6% 2.3% .7%

8.7% 11.9% 4.9%

44.3% 46.8% 41.3%

41.2% 34.0% 49.7%

100.0% 100.0% 100.0%

634 344 288

Col %0: Don't know


Col %2: Disagree

Col %3: Neutral

Col %4: Agree


The services inthe Recreationand WellnessCenter areconvenient.

Col %

CountTotal

Total

Male Female



25 15 10

2 2

10 8 2

55 41 14

281 161 119

261 117 143

634 344 288

Count0: Don't know


Count2: Disagree

Count3: Neutral

Count4: Agree


The services inthe Recreationand WellnessCenter areconvenient.

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


4.2 4.0 4.4

4.2 4.2 4.2

4.0 4.0 4.1

4.5 4.5 4.6

4.7 4.6 4.7

4.3 4.2 4.5

3.8 3.5 4.1

3.6 3.5 3.8

4.3 4.2 4.4

MeanOverall, the group exercise instructors demonstrate satisfactory levels of knowledgeand abilities.

MeanThe staff is friendly and courteous.

MeanThe staff is informed.

MeanThe staff is easy to recognize.

MeanOverall, the building is clean.

MeanGeneral building policies (such as dress, good and use of equipment) are acceptable.

MeanThe amount of time I need to wait to use equipment is acceptable.

MeanThe climbing wall hours are convenient.

MeanThe services in the Recreation and Wellness Center are convenient.

Total

Male Female


OEAS-SR-02-002 1 08/09/02


394 178 215

615 331 282

588 313 273

619 331 286

622 335 285

616 334 280

605 329 274

409 237 171

609 329 278

Valid NOverall, the group exercise instructors demonstrate satisfactory levels of knowledgeand abilities.

Valid NThe staff is friendly and courteous.

Valid NThe staff is informed.

Valid NThe staff is easy to recognize.

Valid NOverall, the building is clean.

Valid NGeneral building policies (such as dress, good and use of equipment) are acceptable.

Valid NThe amount of time I need to wait to use equipment is acceptable.

Valid NThe climbing wall hours are convenient.

Valid NThe services in the Recreation and Wellness Center are convenient.

Total

Male Female


OEAS-SR-02-002 08/09/02


.6% 1.2%

.9% 1.2% .7%

1.6% 1.5% 1.7%

7.0% 9.6% 3.8%

28.2% 28.9% 27.4%

61.7% 57.6% 66.3%

100.0% 100.0% 100.0%

632 342 288

Col %0: Don't know

Col %1: Does not meet any of my needs

Col %2

Col %3

Col %4

Col %5: Meets all my needs

Recreationand WellnessCenterbuildinghours

Col %

CountTotal

Total

Male Female



4 4

6 4 2

10 5 5

44 33 11

178 99 79

390 197 191

632 342 288

Count0: Don't know

Count1: Does not meet any of my needs

Count2

Count3

Count4

Count5: Meets all my needs

Recreationand WellnessCenterbuildinghours

CountTotal

Total

Male Female



33.8% 46.6% 18.1%

1.9% 2.7% 1.1%

3.2% 2.1% 4.6%

15.9% 15.3% 16.7%

20.1% 13.3% 28.5%

25.1% 20.1% 31.0%

100.0% 100.0% 100.0%

622 339 281

Col %0: Don't know


Col %2

Col %3

Col %4


Number ofaerobic/groupexercise classesoffered

Col %

CountTotal

Total

Male Female


OEAS-SR-02-002 1 08/09/02


210 158 51

12 9 3

20 7 13

99 52 47

125 45 80

156 68 87

622 339 281

Count0: Don't know


Count2

Count3

Count4


Number ofaerobic/groupexercise classesoffered

CountTotal

Total

Male Female



44.1% 40.8% 48.0%

4.1% 3.6% 4.7%

4.1% 5.1% 2.9%

15.2% 18.2% 11.8%

13.8% 14.6% 12.9%

18.8% 17.9% 19.7%

100.0% 100.0% 100.0%

617 336 279

Col %0: Don't know


Col %2

Col %3

Col %4


Poolhours

Col %

CountTotal

Total

Male Female



272 137 134

25 12 13

25 17 8

94 61 33

85 49 36

116 60 55

617 336 279

Count0: Don't know


Count2

Count3

Count4


Poolhours

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


4.5 4.4 4.6

4.0 3.9 4.0

3.7 3.6 3.8

MeanRecreation and Wellness Center building hours

MeanNumber of aerobic/group exercise classes offered

MeanPool hours

Total

Male Female



628 338 288

412 181 230

345 199 145

Valid NRecreation and Wellness Center building hours

Valid NNumber of aerobic/group exercise classes offered

Valid NPool hours

Total

Male Female



11.4% 11.8% 10.8%

11.2% 13.4% 8.6%

14.6% 15.9% 13.1%

5.1% 3.1% 7.5%

6.4% 5.9% 7.1%

3.6% 3.1% 4.1%

47.8% 46.7% 48.9%

100.0% 100.0% 100.0%

590 321 268

Col %12 am-1am Mon-Thu

Col %12 am-2 am Mon-Thu

Col %9 pm-10 pm Fri-Sat

Col %8 am-9 am Sat

Col %9 am-11 am Sun

Col %10 am-11 am Sun

Col %Don't know or Don'tneed extended hours

If the Recreationand WellnessCenter hours ofoperation could beextended, whatschedule wouldmost meet yourneeds?

Col %

CountTotal

Total

Male Female



67 38 29

66 43 23

86 51 35

30 10 20

38 19 19

21 10 11

282 150 131

590 321 268

Count12 am-1am Mon-Thu

Count12 am-2 am Mon-Thu

Count9 pm-10 pm Fri-Sat

Count8 am-9 am Sat

Count9 am-11 am Sun

Count10 am-11 am Sun

CountDon't know or Don'tneed extended hours

If the Recreationand WellnessCenter hours ofoperation could beextended, whatschedule wouldmost meet yourneeds?

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


2.3% 2.4% 2.1%

5.1% 4.9% 5.3%

15.0% 8.9% 23.0%

4.4% 1.6% 8.0%

4.6% 1.6% 8.6%

1.2% .4% 2.1%

8.1% 3.2% 14.4%

.5% 1.1%

1.4% .8% 2.1%

12.0% 10.5% 13.9%

45.6% 65.6% 19.3%

100.0% 100.0% 100.0%

434 247 187

Col %Trekking

Col %Flexibility training

Col %Kickboxing

Col %Spinning

Col %Step Aerobics

Col %Stomp

Col %Yoga

Col %Aqua Aerobics

Col %Pilates

Col %Don't know

Col %None/Do not take classes

Firstchoice ofclass forincreasedavailability

Col %

CountTotal

Total

Male Female



10 6 4

22 12 10

65 22 43

19 4 15

20 4 16

5 1 4

35 8 27

2 2

6 2 4

52 26 26

198 162 36

434 247 187

CountTrekking

CountFlexibility training

CountKickboxing

CountSpinning

CountStep Aerobics

CountStomp

CountYoga

CountAqua Aerobics

CountPilates

CountDon't know

CountNone/Do not take classes

Firstchoice ofclass forincreasedavailability

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


1.4% 1.3% 1.5%

7.6% 10.5% 6.0%

9.5% 9.2% 9.7%

8.6% 5.3% 10.4%

7.1% 2.6% 9.7%

8.1% 5.3% 9.7%

15.2% 17.1% 14.2%

7.1% 3.9% 9.0%

10.0% 3.9% 13.4%

25.2% 40.8% 16.4%

100.0% 100.0% 100.0%

210 76 134

Col %Trekking

Col %Flexibility training

Col %Kickboxing

Col %Spinning

Col %Step Aerobics

Col %Stomp

Col %Yoga

Col %Aqua Aerobics

Col %Pilates

Col %Don't know

Secondchoice ofclass forincreasedavailability

Col %

CountTotal

Total

Male Female



3 1 2

16 8 8

20 7 13

18 4 14

15 2 13

17 4 13

32 13 19

15 3 12

21 3 18

53 31 22

210 76 134

CountTrekking

CountFlexibility training

CountKickboxing

CountSpinning

CountStep Aerobics

CountStomp

CountYoga

CountAqua Aerobics

CountPilates

CountDon't know

Secondchoice ofclass forincreasedavailability

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


2.9% 2.7% 3.0%

8.4% 7.8% 9.1%

18.8% 11.4% 28.3%

8.2% 3.1% 14.6%

7.7% 2.4% 14.6%

4.9% 2.0% 8.6%

14.8% 8.2% 23.2%

3.8% 1.2% 7.1%

6.0% 2.0% 11.1%

23.2% 22.4% 24.2%

43.7% 63.5% 18.2%

142.2% 126.7% 162.1%

453 255 198

Col Response %Trekking

Col Response %Flexibility training

Col Response %Kickboxing

Col Response %Spinning

Col Response %Step Aerobics

Col Response %Stomp

Col Response %Yoga

Col Response %Aqua Aerobics

Col Response %Pilates

Col Response %Don't know

Col Response %None/Do not take classes

Combined 1st& 2nd choiceof classes foradditionaltime slots

Col Response %

CasesTotal

Total

Male Female



30.8% 42.9% 16.7%

15.4% 14.3% 16.7%

15.4% 28.6%

46.2% 28.6% 66.7%

107.7% 114.3% 100.0%

13 7 6

Col Response %Morning

Col Response %Mid-day

Col Response %Afternoon

Col Response %Evening

Trekkingcombined 1st &2nd timepreference

Col Response %

CasesTotal

Total

Male Female



24.2% 31.6% 14.3%

12.1% 15.8% 7.1%

24.2% 15.8% 35.7%

48.5% 42.1% 57.1%

109.1% 105.3% 114.3%

33 19 14





Flexibility Trainingcombined 1st & 2ndtime preference

Col Response %

CasesTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


25.0% 9.1% 35.3%

25.0% 36.4% 17.6%

17.9% 27.3% 11.8%

50.0% 54.5% 47.1%

117.9% 127.3% 111.8%

28 11 17





Kickboxingcombined 1st &2nd timepreference

Col Response %

CasesTotal

Total

Male Female



16.7% 28.6% 13.0%

16.7% 14.3% 17.4%

16.7% 21.7%

60.0% 57.1% 60.9%

110.0% 100.0% 113.0%

30 7 23





Spinningcombined 1st &2nd timepreference

Col Response %

CasesTotal

Total

Male Female



13.3% 16.7% 12.5%

26.7% 33.3% 25.0%

23.3% 29.2%

43.3% 50.0% 41.7%

106.7% 100.0% 108.3%

30 6 24





Step Aerobicscombined 1st& 2nd timepreference

Col Response %

CasesTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


21.1% 25.0% 20.0%

15.8% 25.0% 13.3%

15.8% 20.0%

47.4% 50.0% 46.7%

100.0% 100.0% 100.0%

19 4 15





Stomp combined1st & 2nd timepreference

Col Response %

CasesTotal

Total

Male Female



21.7% 31.6% 17.1%

6.7% 5.3% 7.3%

21.7% 21.1% 22.0%

58.3% 52.6% 61.0%

108.3% 110.5% 107.3%

60 19 41





Yoga combined1st & 2nd timepreference

Col Response %

CasesTotal

Total

Male Female



23.5% 66.7% 14.3%

5.9% 7.1%

23.5% 28.6%

47.1% 33.3% 50.0%

100.0% 100.0% 100.0%

17 3 14





Aqua Aerobicscombined 1st& 2nd timepreference

Col Response %

CasesTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


16.0% 25.0% 14.3%

12.0% 25.0% 9.5%

16.0% 25.0% 14.3%

64.0% 25.0% 71.4%

108.0% 100.0% 109.5%

25 4 21





Pilates combined1st & 2nd timepreference

Col Response %

CasesTotal

Total

Male Female


Of those who DID NOT choose a class: Recreation and Wellness Center User Survey, Spring 2002

28.0% 34.5% 19.0%

36.0% 34.5% 38.1%

40.0% 41.4% 38.1%

46.0% 37.9% 57.1%

150.0% 148.3% 152.4%

50 29 21





Trekkingcombined 1st &2nd timepreference

Col Response %

CasesTotal

Total

Male Female



37.5% 43.8% 31.3%

20.3% 28.1% 12.5%

46.9% 43.8% 50.0%

45.3% 37.5% 53.1%

150.0% 153.1% 146.9%

64 32 32





Flexibility Trainingcombined 1st & 2ndtime preference

Col Response %

CasesTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


24.0% 27.9% 21.1%

23.0% 27.9% 19.3%

42.0% 34.9% 47.4%

52.0% 53.5% 50.9%

141.0% 144.2% 138.6%

100 43 57





Kickboxingcombined 1st &2nd timepreference

Col Response %

CasesTotal

Total

Male Female



32.1% 31.3% 32.6%

24.4% 34.4% 17.4%

30.8% 34.4% 28.3%

48.7% 43.8% 52.2%

135.9% 143.8% 130.4%

78 32 46





Spinningcombined 1st &2nd timepreference

Col Response %

CasesTotal

Total

Male Female



27.5% 21.9% 32.4%

20.3% 25.0% 16.2%

42.0% 40.6% 43.2%

53.6% 56.3% 51.4%

143.5% 143.8% 143.2%

69 32 37





Step Aerobicscombined 1st& 2nd timepreference

Col Response %

CasesTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


33.3% 29.6% 36.7%

29.8% 25.9% 33.3%

36.8% 44.4% 30.0%

42.1% 51.9% 33.3%

142.1% 151.9% 133.3%

57 27 30





Stomp combined1st & 2nd timepreference

Col Response %

CasesTotal

Total

Male Female



30.7% 31.6% 30.0%

21.6% 26.3% 18.0%

36.4% 42.1% 32.0%

59.1% 55.3% 62.0%

147.7% 155.3% 142.0%

88 38 50





Yoga combined1st & 2nd timepreference

Col Response %

CasesTotal

Total

Male Female



38.2% 30.8% 44.8%

27.3% 30.8% 24.1%

30.9% 46.2% 17.2%

49.1% 42.3% 55.2%

145.5% 150.0% 141.4%

55 26 29





Aqua Aerobicscombined 1st& 2nd timepreference

Col Response %

CasesTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


29.7% 21.4% 36.1%

26.6% 35.7% 19.4%

34.4% 39.3% 30.6%

60.9% 53.6% 66.7%

151.6% 150.0% 152.8%

64 28 36





Pilates combined1st & 2nd timepreference

Col Response %

CasesTotal

Total

Male Female



3.2% 4.8% 1.4%

18.4% 16.7% 20.5%

21.0% 16.1% 26.7%

7.2% 5.7% 9.0%

3.2% 4.2% 2.1%

12.5% 8.9% 16.7%

34.5% 43.8% 23.6%

100.0% 100.0% 100.0%

624 336 288

Col %1 session

Col %2-3 sessions

Col %4-5 sessions

Col %6-7 sessions

Col %8-9 sessions

Col %10 or more sessions

Col %Not interested in service

If you couldarrange for apersonal trainer,what level ofguidance wouldyou prefer?

Col %

CountTotal

Total

Male Female



20 16 4

115 56 59

131 54 77

45 19 26

20 14 6

78 30 48

215 147 68

624 336 288

Count1 session

Count2-3 sessions

Count4-5 sessions

Count6-7 sessions

Count8-9 sessions

Count10 or more sessions

CountNot interested in service

If you couldarrange for apersonal trainer,what level ofguidance wouldyou prefer?

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


2.5% .6% 4.6%

2.8% 2.3% 3.4%

3.2% 2.6% 3.8%

4.4% 3.6% 5.3%

13.1% 3.9% 24.0%

38.9% 55.2% 19.8%

12.4% 13.6% 11.0%

22.8% 18.2% 28.1%

100.0% 100.0% 100.0%

571 308 263

Col %Treadmills

Col %Steppers

Col %Bikes

Col %Rowers

Col %Elliptical trainers

Col %Free weights

Col %Other

Col %Don't know

If new equipmentcould be added tothe fitness area,what type ofequipment wouldyou most prefer?

Col %

CountTotal

Total

Male Female



14 2 12

16 7 9

18 8 10

25 11 14

75 12 63

222 170 52

71 42 29

130 56 74

571 308 263

CountTreadmills

CountSteppers

CountBikes

CountRowers

CountElliptical trainers

CountFree weights

CountOther

CountDon't know

If new equipmentcould be added tothe fitness area,what type ofequipment wouldyou most prefer?

CountTotal

Total

Male Female


OEAS-SR-02-002 08/09/02


Other new equipment requested

% of those Total % who answered NO RESPONSE 521 81.8% Benches Benches 23 3.6% 17.8%Benches - Flat, incline & decline 9 1.4% 7.0%Benches for the free weights 3 0.5% 2.3%Bench press bench 1 0.2% 0.8%

Subtotal Benches 36 5.7% 27.9% Ab Machines Ab machines 14 2.2% 10.9%Sit up machines 2 0.3% 1.6%Oblique machines 2 0.3% 1.6%Quantum Ab 1000 1 0.2% 0.8%Quantum Power Crunch 1000 1 0.2% 0.8%Ab bench & equipment 1 0.2% 0.8%Ab workout area 1 0.2% 0.8%Abdominal 1 0.2% 0.8%Abs 1 0.2% 0.8%

Subtotal Abs 24 3.8% 18.6%

Arm Machines Bench press 8 1.3% 6.2%Hammer strength 2 0.3% 1.6%Punching bags 2 0.3% 1.6%Flat bench press 1 0.2% 0.8%Hammer strength single arm-free weight machines 1 0.2% 0.8%Flat hammer strength 1 0.2% 0.8%Bicep machines 1 0.2% 0.8%Curl machines 1 0.2% 0.8%Lat. pulldown machine 1 0.2% 0.8%Tricep machines 1 0.2% 0.8%Seated tricep 1 0.2% 0.8%Shoulder Shrug Stand/Sit 1 0.2% 0.8%

Subtotal Arms 21 3.3% 16.3% Other Facilities or Activities Racquetball courts 6 0.9% 4.7%Ping pong tables 2 0.3% 1.6%Basketball courts 1 0.2% 0.8%Bouldering walls 1 0.2% 0.8%

OEAS-SR-02-002 08/09/02

Badminton court 1 0.2% 0.8%Water aerobics 1 0.2% 0.8%Belly dancing 1 0.2% 0.8%

Subtotal Other Facilities or Activities 13 2.0% 10.1% Leg Machines Leg press 4 0.6% 3.1%Leg machines 3 0.5% 2.3%

Subtotal Legs 7 1.1% 5.4% Cable or Rowing Machines Other cross cable area 1 0.2% 0.8%Better cable pulley system 1 0.2% 0.8%Cables 1 0.2% 0.8%Cable row 1 0.2% 0.8%Low cable row machine 1 0.2% 0.8%More stack weight pulleys with row 1 0.2% 0.8%Rowing machine 1 0.2% 0.8%

Subtotal Cables or Rowing 7 1.1% 5.4% Other Machines Nautilus Machines 2 0.3% 1.6%Resistance trainers 1 0.2% 0.8%Ski machines (kind of like elliptical trainers) 1 0.2% 0.8%Spin bike 1 0.2% 0.8%Startrak 1 0.2% 0.8%Weight machines 1 0.2% 0.8%

Subtotal Other Machines 7 1.1% 5.4% Free weights Free weights 3 0.5% 2.3%5 lb. free weights 2 0.3% 1.6%5 lbs or 12 lb free weights 1 0.2% 0.8%

Subtotal Free Weights 6 0.9% 4.7% Back Machines Back machines 2 0.3% 1.6%T-Bar (for back) 2 0.3% 1.6%Back machine for free weights 1 0.2% 0.8%

Subtotal Back 5 0.8% 3.9%Other Mirrors 2 0.3% 1.6%Pre Core 1 0.2% 0.8%

Subtotal Other 3 0.5% 2.3%TOTAL 695 102.0% 100.0%Cases 637

OEAS-SR-02-002 08/09/02

AcknowledgementsAbstractiFigure 1: Overall satisfaction with the new Recreation and Wellness CenterTable 1: Satisfaction with the Staff and PoliciesTable 3: Preferred Time Slots for Extended Operating Hours of the CenterFigure 7: Percent Choosing Classes for Increased AvailabilityTable 4: Time of Day Preference for Top Two Classes ChosenTable 5: Preference for Level of Guidance from a Personal TrainerTable 6: Preference for New Equipment for the CenterAPPENDIX AAPPENDIX B

ucf recreation and wellness center user survey oeas … · 2014. 7. 31. · ucf recreation and...

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