UNIFORM STANDARDS GUEST SERVICES | FRONT DESK | RESTAURANT ASSOCIATES

CONTENTS

SUMMARY 3 OBJECTIVE 4 APPEARANCE GUIDELINES 5 GROOMING STANDARDS 12 VISUAL APPENDIX 13

We encourage Hotel RL associates to be themselves and wear clothes that represent them as individuals. Associates will supply their own uniforms made of casual, natural materials and fabrics with an adventuresome and outdoors aesthetic and a nod to Pacific Northwest style—plaid, cotton, denim, leather, and natural colors. RLHC will provide Food and Beverage associates with denim aprons from Red the Uniform Tailor.

SUMMARY

3

Hotel RL associates will have a crisp, clean, stylish, fun and approachable look. Appearance communicates far more about our attitudes than our words and it is doubly important to take this into consideration while at work. We represent ourselves—along with our personal beliefs and interests—as well as the Hotel RL brand as whole. Our appearance influences how people perceive our levels of respect, commitment and competence. Most importantly, our appearance should never be a barrier to the people with whom we work and serve. The following guidelines outline the Hotel RL expectations for associate attire.

APPEARANCE GUIDELINES

4

GUEST SERVICES | MALE

Pants: jeans only

Blazers: blue, grey, brown, black or denim. The Hotel will purchase one blazer per associate shirts: pressed, fitted dress shirt, solid color or patterned

Footwear: comfortable, not casual: driving shoes, oxfords, MacAlister boots

5

GUEST SERVICES | FEMALE

Pants: bootcut or skinny jeans, no leggings

Skirts: professional length

Blazers: black, blue, grey, brown or denim. The Hotel will purchase one blazer per associate

Shirts: clean, wrinkle-free, patterned dress shirts/blouses. Sleeveless/short sleeved tops to be covered with blazer

Footwear: comfortable, not casual: low heels or boots; Closed or peep-toed, no flip-flops

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BELL | MALE

Pants: jeans only

Vest: any color with a colored shirt underneath. The Hotel will purchase one vest per associate

Footwear: comfortable, not casual: driving shoes, oxfords, MacAlister boots

7

HOUSEKEEPING

Pants: dark colors only

Shirts: uniform will be provided from Red the Uniform Tailor. There are two colored uniforms and each associate will get two top uniforms, one black and one brown

Footwear: dark colored, slip resistant sneaker

8

ENGINEERING

Pants: dark denim or industrial pants

Shirts: dark colored industrial shirt

Footwear: dark colored industrial boot or sneakers

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FRONT OF HOUSE, F&B | MALE

Pants: dark denim or black jeans only

Shirts: solid color, denim or patterned button down shirts, sweaters and polos, solid color, vintage or graphic t-shirts, long or short-sleeved

Footwear: slip-resistant Chuck Taylors or sneakers from Shoes for Crews

10

Pants: dark denim or black jeans only—no leggings

Shirts: clean, wrinkle-free, solid color or patterned dress shirt, blouse or sweater, long or short-sleeved

Footwear: slip-resistant Chuck Taylors or sneakers from Shoes for Crews

FRONT OF HOUSE, F&B | FEMALE

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The basics for either gender are the same. Hair, nail, and tooth cleanliness are non-negotiable. This is about finding balance.

Hair is to be kept clean, current and flattering

Keep your nails clean and trimmed

Breath and body odor should be fresh—use perfume minimally if at all

Dress for work in a well-groomed, well-fitting and non-distracting fashion—“professional” does not indicate dull and “stylish” does not mean expensive

GROOMING STANDARDS

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MEN’S BLAZERS

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MEN’S SHIRTS

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MEN’S PLAID SHIRTS, SHOES & JEANS

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VESTS | MALE & FEMALE

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WOMEN’S BLAZERS

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WOMEN’S SHIRTS & BLOUSES

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WOMEN’S JEANS & SHOES

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FOOD & BEVERAGE APRONS VISUAL APPENDIX

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RLHC CONTACTS: DOMINIC LONGO Corporate Director of Rooms Operations (509) 701-9905    AMANDA MARCELLO Vice President of Food & Beverage (415) 231-4988