2

Unlimited Happy

Talk/Text

Happy Phone Lineup

Unlimited Happy Sales & Auto-Pay

Happy Talk, meet

Happy Data

100 100 100 100

200 200 200 200

300 300 300 300

400 400 400 400FJ

Unlimited Happy Talk/Text for 100

Mr.LovesChatr subscribed to our $25 plan, but has depleted his extra funds when calling from Gatineau to Montreal. What is an effective sales solution to win back this customer?

(1) Adding $10 of extra funds each month(2) Explaining to Mr.LovesChatr to place all his calls in Ottawa(3) Changing to our $35 plan(4) Apologizing to him that chatr is not a fit for his wireless needs

Unlimited Happy Talk/Text for 100

Mr.LovesChatr subscribed to our $25 plan, but has depleted his extra funds when calling from Gatineau to Montreal. What is an effective sales solution to win back this customer?

(3) Changing to our $35 plan