urisa’s gis management institute® updates the gis capability maturity model

URISA’s GIS Management Institute® Updates the GIS Capability Maturity Model

GIS-Pro 2013 Tuesday, September 17, 2013

Providence, Rhode Island

Greg Babinski, MA, GISP URISA Past-President URISA GMI Committee Chair COGO Secretary Finance & Marketing Manager King County GIS Center Seattle, WA USA

What is a capability maturity model?

Origins of the GIS Capability Maturity Model

URISA steps in

The URISA Geospatial Management Competency Model

Development of the revised, peer-reviewed URISA GIS Capability Maturity Model

The pivotal role of the GIS CMM in the GIS Management Institute

URISA’s GMI Updates the GIS Capability Maturity Model

Agenda


What is a Capability Maturity Model?

A tool to assess an organization’s ability to accomplish a defined task or set of tasks

Originated with the Software Engineering Institute

Objective evaluation of software contractors

SEI published Managing the Software Process 1989

SEI CMM is process focused

Other applications of the capability maturity model concept:

System engineering

Project management

Risk management

Information technology service providers


Origins of the Model

What causes variation in enterprise GIS Operations?

Each agency is unique

City, county, or agency business focus often varies

Population

Nature and level of economic development

Level of development resources provided?

Variations in our ability to use GIS resources?

Forgetting to gauge where we are in the development cycle?



When is our GIS Development done? There are many ways we might answer:

With an external focus?

Best practices

Benchmarking

With a theoretical focus?

Ideal design

Academic state of the art

With a capability focus?

With a maturity level focus?



Maturity for the proposed model indicates progression of an organization towards GIS capability that maximizes:

Potential for the use of state of the art GIS technology

Commonly recognized quality data

Organizational best practices appropriate for municipal business use

The Municipal GIS Capability Maturity Model assumes two broad areas of GIS operational development:

Enabling capability

Execution ability



Enabling Capability Components:



Execution Ability Components:



Very Simple Questionnaire:



2009 State of Washington Survey Results Presented at URISA Annual Conference:


URISA Steps in



2010 ArcNews Article

Babinski’s Theory of GIS Management: As GIS Operational Maturity Improves, ROI Increases


URISA Steps in

2010: David DiBiase Proposes that URISA develop the Geospatial Management Competency Model (Tier 9 of the USDOLETA Geospatial Technology Competency Model)

2011: DiBiase, Babinski & Kenneley form URISA GMCM Committee

2011: Babinski convenes GIS Managers Task Force at Washington GIS Conference to:

Create GMCM ‘Strawman’ Draft

Review and revise the GIS Capability Maturity Model

2011: At GIS-Pro in Indianapolis, GMCM Committee revises Strawman Draft and by early 2012 Publishes GMCM for peer-review.


The Geospatial Management Competency Model

Final Peer-Reviewed URISA GMCM published in June 2012; adopted by USDOLETA August 2012

URISA’s GMI Updates the GIS Capability Maturity Model Developing the Final Peer-

Reviewed Model

2011 Washington State GIS Managers Task Force


Reviewed Model

2012 – 2013 GMI Committee: Incorporate 2011 GIS Managers Task Force Recommendations Correlate 74 GMCM competencies


Reviewed Model

2013 Peer-Review Cycle: 6-weeks for public review via online questionnaire Adequate high-quality responses Responses consolidated by Hilary Perkins and Greg Babinski Greg Babinski drafted initial recommendations to address/resolve

comments Final 10-day GMI Committee review & comment cycle


Reviewed Model

2013 Peer-Review Cycle:

Enabling Capability (EC) Component EC1. Framework GIS Data EC2. Framework GIS Data Maintenance EC3. Business GIS Data EC4. Business GIS Data Maintenance EC5. GIS Data Coordination EC6. Metadata EC7. Spatial Data Warehouse EC8. Architectural Design EC9. Technical Infrastructure EC10. Replacement Plan EC11. GIS Software Maintenance EC12. Data back-up and security EC13. GIS Application Portfolio EC14. GIS Application Portfolio Management EC15. GIS Application Portfolio O&M EC16. Professional GIS Management EC17. Professional GIS Operations Staff EC18. GIS Staff Training and Professional Development EC19. GIS Governance Structure EC20. GIS is Linked to Agency Strategic Goals EC21. GIS Budget EC22. GIS Funding EC23. GIS Financial Plan

Execution Ability (EA) Component EA1. New Client Services Evaluation and Development EA2. User Support, Help Desk, and End-User Training EA3. Service Delivery Tracking and Oversight EA4. Service Quality Assurance EA5. Application Development or Procurement Methodology EA6. Project Management Methodology EA7. Quality Assurance and Quality Control EA8. GIS System Management EA9. Process Event Management EA10. Contract and Supplier Management EA11. Regional Collaboration EA12. Staff Development EA13. Operation Performance Management EA14. Individual GIS Staff Performance Management EA15. Client Satisfaction Monitoring and Assurance EA16. Resource Allocation Management EA17. GIS data sharing EA18. GIS Software License Sharing EA19. GIS data inter-operability EA20. Legal and policy affairs management EA21. Balancing minimal privacy with maximum data usage EA22. Service to the community and to the profession


Reviewed Model

2013 Peer-Review Cycle: Final revised draft based on 10-day GMI Committee review &

comment cycle GMI Committee consensus approval of final September 2013 draft at

its 9/4/2013 meeting with recommendation that the URISA BOD endorse/formally adopt the URISA GIS Capability Maturity Model.

URISA Board action at its 9/15/2013 meeting: URISA GIS Capability Maturity Model Adopted


The Key Role of the GIS Capability Maturity Model for the GMI


Contributors


Contributors

Greg Babinski, Chair

Jochen Albrecht, URISA BOD

Mohammed Al Zifin

Carl Anderson, URISA President-Elect

Penny Baldock, SSSI

Uttam Bera

Eric Bohard

Keri Brennan

Clare Brown

Al Butler, URISA Past-President

David DiBiase

Peirce Eichelberger

Amy Esnard, URISA BOD

Dianne Haley

Valrie Grant

Kevin Mickey

Nancy Obermeyer, URISA BOD

Hilary Perkins

Martin Roche

Cy Smith

Rebecca Somers

Dr. Chi Hong Sun, Taiwan GIS

Reed Tomlinson

Molly Vogt

Wendy Nelson, URISA Executive

Director

URISA GMI Committee Members

Greg Babinski, MA, GISP URISA Past-President URISA GMI Committee Chair COGO Secretary Finance & Marketing Manager

King County GIS Center 201 South Jackson Street MS: KSC-IT-0706 Seattle, WA 98104 USA P: 206-263-3753 F: 206-263-3145 E: [email protected] T: @gbabinski W: www.kingcounty.gov/gis

mailto:[email protected]

http://www.kingcounty.gov/gis

urisa’s gis management institute® updates the gis capability maturity model

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