usability and human factors cognition and human performance lecture b this material (comp15_unit3b)...

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Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

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Page 1: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Usability and Human Factors

Cognition and Human Performance

Lecture bThis material (Comp15_Unit3b) was developed by Columbia University, funded by the Department of Health and Human

Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

Page 2: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Cognition and Human PerformanceLearning Objectives

2

• Describe the processes of memory and their relationship to web-design (Lecture b)

• Describe the cognitive constructs for mental representation (Lecture b)

Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 3: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Memory

3Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 4: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Memory Processes

4Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 5: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Working memory (WM)

5Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 6: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

WM Capacity Constraints

6Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 7: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Long-term memory (LTM)

7Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 8: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Carving Up Knowledge

8Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 9: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Cognitive Constructs for Mental Representation

9Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 10: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Schemata

10Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 11: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Schemata (Cont.)

• To process information with the use of a schema is to determine which model best fits the incoming information.– Does the animal at a distance more closely resemble a dog or a

cat?

• Features of schemata.– constants (all birds have wings) and – variables (chairs can have between 1 and 4 legs);

• Aimed at evaluating how well they fit to the data being processed– Does the patient’s chest pain seem more like a case of

heartburn or might he be having a heart attack?

11Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 12: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

12Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Bird Schema

• Type: – animal

• Locomotion: – flies* (default value)– walks– swims

• Communication: – sings*– squawks

• Size:– small*– medium– large

• Habitat:– trees*– lands– waters

• Food:– insects*– seeds– fish

• Colors:– Variable

(Kaufman, 2010.)

Page 13: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Scripts

13Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 14: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Cognition and Human Performance Summary – Lecture b

• Structure of memory with a particular focus on working memory

• Cognitive constructs for mental representation– Schemata– Scripts

• Next lecture: mental models and distributed cognition

14Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b

Page 15: Usability and Human Factors Cognition and Human Performance Lecture b This material (Comp15_Unit3b) was developed by Columbia University, funded by the

Cognition and Human PerformanceReferences – Lecture b

References

Preece, J. Rogers, Y. & Sharp, H. (2007) Interaction Design: Beyond Human-Computer Interaction. 2nd Edition. New York, NY: John Wiley & Sons.

Images:

Slide 12: Kaufman, D. (2010). Personal image of bird schema. Department of Biomedical Informatics, Columbia University Medical Center.

15Health IT Workforce Curriculum Version 3.0/Spring 2012

Usability and Human Factors Cognition and Human Performance

Lecture b