User’s manualpart 2

© 2007 Advanced American Telephones. All rights reserved.AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures, licensed to

Advanced American Telephones. Printed in China. Issue 1.2 AT&T 03/07

1739 Digital answering systemThis manual contains information about thisproduct's installation and operation.please also read Part 1 - Importantproduct information

For customer service or product information, visit our website at www. telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Installation

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Parts list• Telephonelinecord• 1739answeringsystem• Walletcard• Part1Importantproductinformation• Part2User’smanual

Before you installChoosealocationfortheansweringsystemnearamodulartelephonejackandastandardelectricaloutletnotcontrolledbyawallswitch.

Turn system on/offBeforeproceedingtofeaturesetup,pressON/OFFtoturnthesystemon.Toturnthesystemoff,pressON/OFFagain.Whenthesystemisoff,theON/OFFindicatorlightwillbeoffandthemessagewindowwillbeblank.

Use only the power adapter supplied with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

NOTES: 1. If you do not want to connect this answering system to a telephone, skip to step 3.

2. Power adapter Input: 120VAC, 60 Hz, 4.5W. Output: 6VAC, 350 mA.

3. If the message window is blank, make sure the power adapter is securely connected to both the answering system and an electrical outlet not controlled by a wall switch. Press ON/OFF to make sure the system is on.

ABCABC

JKLJKL MNOMNOGHIGHI

TUVTUV WXYZWXYZPQRSPQRS

TONETONE OPEROPER

DEFDEF

2

4

7 8 9

0* #

5 6

1 3

2 LINESPEAKERPHONE

CONFERENCE LINE 1

(AUTO) REDIAL FLASH PAUSE PROGRAM

VOLUME

LOWER

HEADSET

MUTE

SPEAKER

LINE 2 HOLD

1. Connectthepoweradapter.

2. Connectthetelephonelinecord.

3. Connectatelephone(optional).

Modular telephone jack

Strain-relief tab

Standard electrical outlet not controlled

by a wall switch

Feature setup

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Feature setup1. Toenterfeaturesetupmode,pressandholdSETUPuntilthesystemannounces“Voice is...”2. PressSETUPrepeatedlytoheareachfeature.3. Whenyouhearthefeatureyouwanttomodify,pressANNC/SKIPorMEMO/REPEATto

changethesetting.4. PressPLAY/STOPtoexitfeaturesetup.Thenewsettingswillbesaved.

Whenanyfeatureison,themessagewindowdisplays .Whenanyfeatureisoff,themessagewindowdisplays .

Feature summaryFEATURE SYSTEM OPTIONS ANNOUNCE

LANGUAGE • ChooseEnglishtohavethesystemannouncevoicepromptsinEnglish.ChooseFrancaistohavethesystemannouncevoicepromptsinFrench.

• Duringsetup,themessagewindowwilldisplaythecurrentlanguagesetting(EforEnglishandFforFrench).

RING SELECT • Choosethenumberoftimesthetelephonewillringbeforethesystemanswersacall.Youcansetitbetween2and7rings,tollsaver2/4ortollsaver4/6.

• Whensettotollsaver2/4,thesystemanswersafterfourringswhentherearenonewmessages,andaftertworingswhentherearenewmessages.Tollsaver4/6causesthesystemtoansweraftersixringswhentherearenonewmessagesandafterfourringswhentherearenewmessages.

• Duringsetup,themessagewindowwilldisplaythenumberofrings(8fortollsaver2/4,or9fortollsaver4/6).

“Number of ring is…”

REMOTE ACCESS CODE

• Changetheremoteaccesscodetoanythreedigitnumberbetween500and999.

• Theremoteaccesscodeispresetto500andallowsyoutoaccessmanyfeaturesofthisansweringsystemremotelyfromatouchtonetelephone.

• Thethreedigitsoftheremoteaccesscodearesetseparately.Thesystemwillpromptyoutosetthesecondandthirddigitsaftersettingthefirstdigit.SeeFeature setup,above.

“Remote access code is…”

“Voice is…”

Feature setup

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FEATURE SYSTEM OPTIONS ANNOUNCE

ANNOUNCEMENT MONITOR

• ChooseONtolistentotheannouncementwhenthesystemanswersacall.ChooseOFFtosilenceyourendofthecall.(Thecallerswillstillheartheannouncement.)

NOTE: Volume must be set to an audible level to use the announcement monitor.

“Announcement monitor is…”

NUMBER ANNOUNCE (PleaseseeNOTEbelow)

• Whenthisfeatureison,thesystemwillannouncetheincomingtelephonenumberbetweenthesecondandthirdrings.

NOTE: When the number announce feature is on and ring select is set for two rings, the unit will answer after three rings to allow enough time for the system to announce the caller’s telephone number.

“Number announce is…”

STORE NUMBER (PleaseseeNOTEbelow)

• Whenthisfeatureison,thesystemannouncestheincomingtelephonenumberwhenitplaysbackamessage.

“Store number is…”

ACCEPT BLOCK CALLS (PleaseseeNOTEbelow)

• ChooseONtohavethesystemacceptallcalls.ChooseOFFtohavethesystemrespondtoblockedcallswiththepre-recordedannouncement,“We’re sorry, blocked calls to this number cannot be accepted,”andhangupwithoutrecordingamessage.

“Accept block calls is…”

AUDIBLE MESSAGE ALERT

• Whenthisfeatureison,thesystembeepsevery15secondswhentherearenewmessages.

“Message alert is…”

NOTE: For this feature to work, you must subscribe to the caller ID service from your local telephone company. There may be a fee for this service, and it may not be available in all areas.

Operation

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Listen to, save & delete messages• Thesystemautomaticallysavesallincomingmessagesuntilyoudeletethem.Youcanstore

approximately40minutesofmessages,memosandannouncements(uptoamaximumof99messages).

• Beforeplayingeachmessage,thesystemannouncesthedayandtimethemessagewasreceived.IfStore numberisactivated,thesystemalsoannouncesthecaller’stelephonenumber(seeStore numberunderFeature setuponpage3).Afterplayingthelastmessage,thesystemannounces“End of messages.”

• Messagescannotbedeleteduntiltheyhavebeenreviewed;deletedmessagescannotberetrieved.

Tooperatethesystem,followtheinstructionsbelow.

Press tolisten to newmessages.

Press duringplayback to stopplayback.

If there are nonew messages,press to listento old messages.

Message window.

Press to deletethe message that’s playing.

Press and hold todelete all messages ifno new messages.

Press to turn the system on or off.

Off when system is off.System will not answer calls.

On steadily when system ison with no new messages.

Flashes quickly when memory is full.(Delete messages to make room for new messages.)

Flashes when there are new messages.

Press to repeat all or part of a message.

Press during time/day announcement to repeat previous message.

Hold to play recorded messages at half speed when they are played.

Press and hold in idlemode to record memo.

Press to listen to the current setup.

Press and hold to start the setup

process.

Press to adjust volume. System beeps three times at highest or

lowest setting.

Press to listen to the current time.

Press and hold to start the setup the clock.

Press to skip all orpart of a message.

Press and hold toplay twice as fastwhen listening to

recorded messages.

Press to play backannouncement.

Press and hold in idle mode to record

announcement.

Operation

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Set the clockYoumustsettheclocksothatthesystemannouncesthecorrectdayandtimewithanyincomingmessages.Afterthis,ifyousubscribetothecallerIDservice,thesystemwillupdatetheclockeachtimenewcallinformationisreceived.PressPLAY/STOPtoexitatanytimewhilesettingtheclock.1. PressandholdCLOCKuntilthemessage

windowdisplaysCandthedefaultdayisannounced.

2. Tochangethedaysetting,pressMEMO/REPEATorANNC/SKIPuntilthecorrectdayisannounced.

3. PressCLOCK.Thecurrenthoursettingisannounced.Thecorrectdaysettingissaved.

4. Tochangethehoursetting,pressMEMO/REPEATorANNC/SKIPuntilthecorrecthourisannounced.

5. PressCLOCK.Thecurrentminutesettingisannounced.Thecorrecthoursettingissaved.

6. Tochangetheminutesetting,pressMEMO/REPEATorANNC/SKIPuntilthecorrectminutesettingisannounced.

7. PressCLOCK.Thecurrentyearisannounced.Thecorrectminutesettingissaved.

8. Tochangetheyearsetting,pressMEMO/REPEATorANNC/SKIPuntilthecorrectyearisannounced.

9. PressandreleaseCLOCK.Thenewday,timeandyearareannounced.Thecorrectyearsettingissaved.

Tochecktheclock,pressCLOCK.NOTE: In the event of a power failure,see the instructions on the bottom ofthe unit to reset the clock.

Record your announcementBeforeusingthisansweringsystem,youshouldrecordtheoutgoingannouncement(uptothreeminuteslong)thatcallerswillhearwhenthesystemanswersacall.Ifyouchoosenottorecordanannouncement,thesystemanswerswithapre-recordedannouncement:”Hello, please leave a message after the tone.”1. PressandholdANNC/SKIP.Whenthe

systembeeps,speaktowardthemicrophoneinthelowerrightcorneroftheansweringsystem,fromaboutnineinchesaway.Whilerecording,themessagewindowblinks .

2. Tostoprecording,releaseANNC/SKIP.Thesystemautomaticallyplaysbacktheoutgoingannouncement.

To review the outgoing announcement,pressANNC/SKI.

To erase the outgoing announcementandreturntothepre-recordedannouncement,pressDELETEwhiletheannouncementisplaying.Callerscanskiptheoutgoingannouncementbypressing#.

Record a memoAmemocanbeuptothreeminutesandwillbestoredasanincomingmessage.1. PressandholdMEMO/REPEATWhenthe

systembeeps,speaktowardthemicrophonelocatedinthelowerrightcorneroftheansweringsystem.

2. Tostoprecording,releaseMEMO/REPEAT.3. Toplaythememo,pressPLAY/STOP.

Answer callsWhenthesystemanswersacall,thecallerhearstheoutgoingannouncementfollowedbyabeep.Afterthebeep,thesystembeginsrecordingthecaller’smessage.Acallercanleaveamessageofuptothreeminutes.Ifthemessageislongerthanthreeminutes,orifthecallerissilentformorethansevenconsecutiveseconds,orifthesystemrunsoutofmemory,thesystembeepsonceandhangsup.Callerscanskiptheoutgoingannouncementbypressing#.

Call screening/interceptTurnontheansweringsystemandsetthevolumecontrolsoyoucanhearthecaller’smessage.Ifthenumberannouncefeatureison,thecaller’stelephonenumberwillbeannounced.

NOTE: If you listen to messages or change feature settings, the volume will automatically adjust to an audible level. It will be necessary to reset the volume to the lowest setting.

Ifyoudecidetospeakwiththecaller,liftthehandsetofanytelephoneonthesameline.Thesystemstopsrecordingandyoucananswercalls.Ifthesystemdoesnotdisconnectimmediately,pressandreleasethetelephoneswitchhook.

Caller ID number announceNOTE:For this feature to work, you must subscribe to the caller ID service from your local telephone company. There may be a fee for this service, and it may not be available in all areas.

Thissystemcanannouncethetelephonenumberofacallerbetweenthesecondandthirdring.(SeeFeature setupandFeature summaryonpages2-3toturnthisfeatureon).

Operation

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Store numberWhenthisfeatureison,thesystemwillannouncethecaller’snumberbeforeplayingbackamessage.

Accept blocked callsWhenthisfeatureisturnedoff,thesystemwillrespondtoblockedcalls(fromcallerswhohavechosentoblocktheirnumbersfromidentification)withthepre-recordedannouncement,“We’re sorry, blocked calls to this number cannot be accepted.”Thesystemthenhangsupwithoutrecordinganyincomingmessages.Whenthisfeatureisturnedon,itwillanswerandrecordmessagesfromanycaller.

Message windowThemessagewindowdisplaysthetotalnumberofmessagesrecorded.Iftherearemorethanninemessagesrecorded,themessagewindowdisplaysthefirstdigit,seconddigitanddashalternatively.IfthemessagewindowdisplaysF,thenthememoryisfullandsomemessagesmustbedeletedbeforenewmessagescanberecorded.

New message indicatorTheON/OFFlightblinkswhentherearenewmessages.

Listen to incoming messagesWhenthesystemplaysincomingmessages,themessagewindowdisplaysthenumberofthemessageplaying.Beforeplayingeachmessage,thesystemannouncesthedayandtimethemessagewasreceived.Iftheclockwasn’tsetwhenthemessagewasrecorded,ortherewasapowerfailureafteritwasset,thesytemwillannounce“Power failure”afterthetimeandday.Afterplayingthelastmessage,thesystemannounces“End of messages.”Ifyouwantthesystemtoansweracallwhenyouareplayingmessage,pressPLAY/STOPtoendmessageplayback.

Play messages—PressPLAY/STOP.Iftherearenewmessages,theywillbeplayed.Iftherearenonewmessages,theoldmessageswillbeplayed.Iftherearenomessagesinmemory,thesystemannounces“No messages.”Play message at half speed—PressandholdMEMO/REPEATwhilethemessageisplaying.Play message twice as fast—PressandholdANNC/SKIPwhilethemessageisplaying.Repeat entire message—PressMEMO/REPEAT.Repeat previous message—PressMEMO/REPEATtwice,continuethisprocesstolistentootherpreviousmessages.Skip to next message—PressANNC/SKIP.Stop message playback—PressPLAY/STOP.

Save messagesThesystemautomaticallysavesallincomingmessagesifyoudonotdeletethem.Thesystemcansaveapproximately40minutesofmessages,includingtheoutgoingannouncement,foratotalofupto99messages.Whenthememoryisfull,somemessagesmustbedeletedbeforenewmessagescanberecorded.

Memory monitorTodeterminethesystem’sremainingrecordingtime:1. Ifthesystemison,pressON/OFFtoturn

thesystemoff.2. PressON/OFFagaintoturnthesystem

on.Thesystemannouncestheremainingrecordingtimeinminutes.(Iflessthanfiveminutesremain,thesystemannounces“The machine is on. Less than five minutes to record.”)

Operation

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Memory is fullWhenthememoryisfull,orwhen99messageshavebeenrecorded,Fflashesinthemessagewindow.Youwillthenneedtodeletemessagestomakeroomfornewones.Whenthememoryisfull,thesystemwillanswercallsafter10ringsandwillbeeptwicewithoutplayingtheoutgoingannouncement.Enteryourremoteaccesscodeanddeletesomeorallmessages.

Delete messagesDelete messages—PressandholdDELETE.Thesystemannounces“Messagesdeleted”andpermanentlydeletesallmessages.Themessagewindowdisplays0.Ifthereareunreviewedmessages,thesystemwillplayanerrortoneandwillnotdeleteanymessages.

Delete selected messages—PressDELETEwhilethedesiredmessageisbeingplayed.Thesystemwilldeletethemessageandplaythenextmessage.Ifyouwanttoreplayamessagebeforedeletingit,pressMEMO/REPEAT.Whenthesystemreachestheendofthelastmessage,themessagesnotdeletedarerenumberedandthemessagewindowwillthendisplaythetotalnumberofmessagesremaininginmemory.

Message window displaysDISPLAY FUNCTION

Clockneedstoberesetorthesystemisinclocksettingmode.

Flashing—Systemisrecordinganannouncementoramemo.Steady—Announcementplaying—Or—systemisrecordingamessage—Or—remoteaccessisinprogress.

Rotating—Deleting.

Flashing—Memoryisfull.

Tollsaverissetto2/4.

Tollsaverissetto4/6.

Featureison.

Featureisoff.

LanguageissettoEnglish.

LanguageissettoFrench.

Volumelevelappearswhenvolumeisadjusted.

Numberofmessages(whensystemisidle).

C

0F89

EF0-70-98

Remote operation

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Connect with the answering systemYoucanaccessmanyfeaturesremotelyfromatouchtonetelephone.1. Dialyourtelephonenumber.2. Whenthesystemanswers,enteryour

three-digitremoteaccesscodeduringoraftertheannouncement.Thesystemannouncesthenumberofmessages,thenbeginsplayingbackthemessages.Ifthe

Feature summaryFUNCTION COMMAND

VOICE HELP MENU

PLAY ALL MESSAGES

PLAY NEW MESSAGES

REPEAT A MESSAGE

STOP MESSAGE PLAYBACK

SKIP A MESSAGE

SAVE MESSAGE

DELETE MESSAGE

DELETE ALL MESSAGES

RECORD ANNOUNCEMENT

REVIEW ANNOUNCEMENT

RECORD MEMO

SET THE CLOCK

TURN SYSTEM OFF

TURN SYSTEM ON

END REMOTE ACCESS CALL

Press5.

Afterthetwobeeps,waitfoursecondsforthesystemtoautomaticallyplaybackallmessages,orpress�.

Press�.

Press�whilethemessageisplaying.

Press5whilethemessageisplaying.

Press�whilethemessageisplaying.

Hangup.

Press�whilethemessageisplaying.

Afterlisteningtoallmessagesandthesystemhasbeepedtwice,press�twice.

Press �.afterthebeep.Recordtheannouncement,andpress5tostop.Thesystemwillthenplaybacktheannouncement.

Press�.

Press#,andspeakafterthebeep.Press5toexit.

Press �.Followthepromptstosetday,time,andyear.

Press 0.

Whenthesystemisoff,itanswersafter10rings,andannounces“Themachineisoff,”thenbeepstwice.Youhavetwooptionstoturnthesystemon,1.Press 0 thesystemannounces“The machine is on, xx minutes to record,”thenbeepstwice,thesystemisnowturnedon,youcanleaveamessagebypressing#oryoucanhanguptoexit.2.Enteryourthree-digitremoteaccesscode,press5duringthemessageplayback,thenpress0.

Press 9.Thesystemannounces“The machine will now hang up,”anddisconnectsthecall.

announcementcontinuestoplayafteryouhaveenteredyourcode,waitfortheannouncementtoendorpress#tostoptheannouncement,thenre-enterthecode.

3. Tousearemoteaccesscommand(below),press5duringmessageplaybackandwaitforthetwo-beepsignal.

4. Enteraremoteaccesscommand.

In case of difficulty

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Ifyouhavedifficultyoperatingthistelephone,trythesuggestionsbelow.ForCustomerService,topurchaseaccessoriesortoobtainreplacementparts,visitourwebsiteatwww.telephones.att.comorcall1(800)222-3111.InCanadadial1(866)288-4268.Pleaseretainyourreceiptasyourproofofpurchase.

ANSWERING SYSTEM OPERATION

Messages are incomplete

• Thesystemcanacceptmessagesofuptothreeminutes.• Ifacallerleavesalongmessage,partofitmightbelost

whenthesystemdisconnectsthecallafterthreeminutes.• Ifthecallerpausesforlongerthansevenseconds,the

systemstopsrecordinganddisconnectsthecall.• Ifthesystem’smemoryfillsupwhenrecordingamessage,

thesystemstopsanddisconnectsthecall.

System does not answer after correct number of rings

• Ifthetollsaverfeatureison,thenumberofringschangesfromfourtotwo,orsixtofour,whentherearenewmessageswaiting.

• Insomecases,thesystemmightbeaffectedbytheringingsystemusedbythelocaltelephonecompany.

• Ifthesystem’smemoryisfullorthesystemisoff,thesystemanswersafter10rings.Ifthesetisinfeaturesetupmodeandacallcomesin,thesetwillnotanswerthecalluntilyoupressPLAY/STOPorthesetuptimeouthaselapsed.

System will not record messages

• Whenthememoryisfull,somesavedmessagesmustbedeletedbeforenewmessagescanberecorded.

Incoming messages are not heard during recording

• PressVOLUME untilthedesiredvolumeisreached.

In case of difficulty

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ANSWERING SYSTEM OPERATION

System does not respond to remote commands

• Makesureyouarecallingfromatouchtonetelephone.Whendialinganumber,thereshouldbeaudibletones.Ifthereareclicksinstead,thetelephoneisnotatouchtonetelephone.

• Theansweringsystemmaynotdetecttheremoteaccesscodewhiletheannouncementisplaying.Trywaitinguntiltheannouncementisoverbeforeenteringthecode.

• Theremaybenoiseinterferenceonthetelephoneline.Pressthedialbuttonsfirmly.

• Makesuretheremoteaccesscodeisenteredcorrectly.• Youmightbecallingfromatelephonewhichsendstones

tooshortfortheansweringsystemtodetect.• Iftherearemanymessagesrecorded,thesystemmaytake

longerthanusualtorespond.

Power failure recovery • IfthesystemisdisconnectedfromtheACpower,itwillnotoperate.Theannouncementandmessagesareretainedinmemoryduringapowerfailure,butitwillbenecessarytoresettheclock.Seetheinstructionsatthebottomoftheansweringmachine.

• Ifthesystemannounces,“Power failure”afterannouncingthetimeandday,itmaybenecessarytoresettheclock.Seetheinstructionsatthebottomoftheunit.

System takes longer than usual to respond

• Iftherearetoomanymessagesrecorded,thesystemmaytakelongerthanusualtorespond.

Message window is blank • Makesurethepowercordissecurelyconnectedtoboththeansweringsystemandanelectricaloutletnotcontrolledbyawallswitch.

• PressON/OFFtomakesurethesystemison.

General product care

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Tokeeptheansweringsystemworkingandlookinggood,followtheseguidelines:• Avoidputtingitnearheatingappliancesanddeviceswhichgenerateelectricalnoise(motors,

fluorescentlights,etc.).• DONOTexposeittodirectsunlightormoisture.• Avoiddroppingtheansweringsystemand/orotherroughtreatment.• Cleanwithasoftcloth.• Neveruseastrongcleaningagentorabrasivepowderbecausethiswilldamagethefinish.• Retaintheoriginalpackagingincaseitisnecessarytoshipitatalaterdate.