victor community support services west san bernardino &...

Victor Community Support Services

West San Bernardino & VV Campus

Family Resource Centers

Promotores de Salud (PdS) Mental Health Workers

“Our Mission is to be a catalyst for sustained improvement in the

lives of those we touch”

Victor Mission Statement and Values

At Victor we believe in T.E.A.M

T- Teamwork

E- Excellence

A- Adaptability

M- Mission Driven

Types of Services

Mental Health Education Workshops

Depression

Teen Violence Prevention

Bullying Prevention

Stress Management

Anxiety

Support Groups

Senior Adult Support Group

I am Important – Women Group

Basic Computer Skills

Family Dynamics

Mental Health Counseling

Individual, Couples, Family, Child

counseling

Mental Health Screening

SAP, SATS and CIS

Types of Services

Evidenced-Based Curriculum Classes

Nurturing Parenting & Nurturing

Fathers Program

Personal Power for Young Men

and Women

The Love & Logic Way

Real Colors/ Crossroads

Linkages and Referrals to

Community Resources

Food, Clothing, Housing

Utilities Assistance, Legal

Medical Services, Mental Health

Educational Services,

Baby/Childcare

Promotores de Salud (PdS) Strategy

Outreach for Increasing Recognition of Early

Signs of Mental Illness State and County Program

Promotores de Salud Mental Program

• Promotores de Salud program – Mental Health

Promotores is an outreach program for increasing

recognition of early signs of mental illness.

• The purpose is to engage, encourage, educate, train and

learn from prospective responders about ways to respond

effectively to early signs of potentially severe and

disabling mental illness.

Vision and Goal of the PdS Program

• The Promoters Program is a model for community outreach

The goal is to provide information

• (Outreach Activities) and educational

• (Modular Presentations)

regarding mental health, mental illnesses, and mental health

services to the Hispanic/Latino community in San

Bernardino County.

Vision and Goal of the PdS in SB County

• In San Bernardino county, the mental health program is

organized in four geographical regions.

• West Valley Region Ontario, Rancho Cucamonga, San Antonio Heights, Upland, Chino, Chino

Hills, Fontana, and Montclair.

• East Valley Region Crestline, Highland, Lake Arrowhead, Loma Linda, Mentone, Muscoy,

Redlands, Running Springs, San Bernardino City, and Yucaipa.

• Central Region Bloomington, Colton, Grand Terrace, and Rialto.

• Desert Region Adelanto, Apple Valley, Lucerne Valley, Barstow, Big Bear City , Big Bear Lake,

Hesperia, Morongo Basin (Yucca Valley, Joshua Tree, Twenty-nine Palms).

Promotores de Salud Program

Victor Community Support Services Family Resource Centers

VV Campus High Desert

30 Certified Promotores de Salud

West San Bernardino

30 Certified Promotores de Salud

Who are the Promotores de Salud/Mental Health Workers

The program uses volunteers community members who have received behavioral health services, family members o persons who have received services and interested community members to educating their communities on substance abuse and mental illness prevention and wellness topics.

Community leaders

Individuals Involved in their community/neighborhood, their children’s schools, church, Community Centers etc.

Who are the PdS

Know diverse health systems in the community.

Knows different/effective/unique methods to reach out their community.

Have leadership skills to be the spokesperson for their community.

Have interpersonal and social skills which allow them to establish good relationships with other individuals build networks of teamwork.

Recruiting Strategies PdS

VCSS Family Resource Center

Collaboration with existing partners

Community stakeholders meetings

Community Based Organizations

District offices and local schools - Charter Schools

Universities, Adult Schools

Faith Based Organizations

Primary Care Centers

Various Health Offices

Social Services Offices

Consulates (Mexico and Guatemala)

Existing Local parenting groups

Promotores de Salud Main Role

Promote mental health in the community.

Provide basic information regarding mental health topics and mental illnesses, as well as inform about the available mental health services.

Promoters/Promotores break the silence about Mental Health and Mental illnesses.

Promotores de Salud provide two main activities

• The Promoters Program is a model for community outreach

The goal is to provide information

• (Modular Presentations)

• (Outreach Activities)

regarding mental health, mental illnesses, and mental health

services to the Hispanic/Latino community in San

Bernardino County.

Promoting Mental Health Activities of PdS

Modular Presentations: Promotores conduct Modular Presentations to

smaller groups, families or individuals for the purpose of facilitating a discussion on specific behavioral health topics ( Introduction to Mental Health and Stigma, Depression, Anxiety, Bi-polar Disorder, Schizophrenia, Drug and Alcohol Prevention).


General goals of Modular presentations

• Increase Knowledge regarding the Mental Health Disorder.

• Understand that treatment works

• Emphasize the importance of seeking professional assistance

Modular presentations Outline

1. Introduction and ice breaking activity

2. What is the Disorder – explanation and

normalizing

3. What Causes the Disorder (Contributing Factors Genetic, Environmental, Psychosocial)

4. Symptoms of the Disorder

Modular presentations Outline

4. Treatments – Individual (Individual/group therapy, Psychiatric Treatment (medications), Education (Mental Health Workshops), Support groups (for individuals and family members) 5. What you can do – (talk with people you trust, look for help, consult with your doctor, refer to the Promotores de Salud mental, seek help from mental health services. 6. Mental Health Emergency Services Community Crisis Response Team(CCRT), and Crisis Walk In Clinics CWIC Rialto and High Desert


Outreach Activities:

Community Events: Promotores coordinate strategically planned culturally and linguistically competent, events to provide and distribute information in a concentrated area of a community or neighborhood.

Community Health Fairs: Promotores participate in local organized culturally relevant community fairs, cultural events or other gatherings where several agencies and/or vendors are scheduled to participate and universal community participants are anticipated.


Outreach Activities: "Knock and Talk" Canvasing a Neighborhood Door to Door Community Events Informational Booth Cultural Events Community Health Fairs Conferences Community Meetings


Community outreach activities in the streets, homes, stores and super markets, and through mass media such as radio.

Giving educational presentations in schools, clinics, churches, homes/residences, apartments, and other places where community members gather.

Being presenters, panelists at conferences, or meetings related to the mental health field (currently attending Cultural

Subcommittee Meetings)

Working with mental health professionals and with individuals who receive services to optimize interventions.

Help break cultural and linguistic barriers between community members and mental health professionals.

Places to Promoto Mental Health According to Promotores

The best places to promote mental health in the community depend on the communities. The most common ones are:

Parks and schools

Churches and religious organizations

Health Fairs and other community events

Malls, libraries, supermarkets,

Bus stops, Laundromats

Homes

VCSS Support and Training for PdS

40 Hours Certification Training Including: Group Facilitation Skills, Groups Dynamics, Confidentiality, Safety in the Community, Non-Violent Crisis Intervention, Child/Dependent/Adult and Elder Abuse, Post Partum Depression, Domestic Violence, Mental Health First Aid, and Outreach Strategies (community events and health fairs)

Modular Presentations:

Introduction to Mental Health and Stigma

Depression

Anxiety

Bi-polar Disorder

Schizophrenia

Drug and Alcohol Prevention

VCSS Support and Training for PdS

Weekly meetings technical assistance and individual development -Promotores require constant training, new learning methods, illnesses, treatments and resources.

Monthly process groups with the goal to provide guidance and mental health support.

Needs Assessment 2x’s/year- Special training identified by the promoters is necessary for personal development. Promoters have to make constant personal evaluations to identify areas where more training is needed as well additional services for individual seeking services.

VCSS Support and Training for PdS Cont.

Peer Support - VCSS PEI programs structure Continuum of Services: Promotores de Salud are trained in identifying the signs of early onset, serious mental illness and intervene. Through their outreach, Promotores will provide resources, peer support and linkage to any participant experiencing the early onset of a mental illness and refer them to the appropriate resource.

VCSS Promotores de Salud will link all individual participants, to our VCSS

Family Resource Center. VCSS FRC PEI Family Support Counselor meets one on one with each

participant and provides an orientation meeting to explain PEI (a full range of integrated prevention/early intervention mental health services and programs).

VCSS Support and Training for PdS Cont.

Early Intervention Program -Promotores de Salud will refer the participant to the VCSS FRC program for screening. VCSS FRC EI program has a referral coordinator who is a Licensed Marriage and Family Therapist who receives the referral and makes the initial contact with the participant and/or caregiver, completes the initial contact form and also completes the Early Intervention Screening tool. All referrals are first screened to determine if they meet PEI EI Criteria and then refer to the EI Clinician to open the case.

(Referrals can also include County Mental Health, primary care providers, or other

appropriate mental health services providers--by being subject matter experts and having the resources readily available for those that are in need of the information and resources).


West San Bernardino VV Campus

Augusto Huerta-Minakata, LMFT Community Services Supervisor

[email protected] (909) 522-4656

Griselda Gonzalez, LMFT Referral Coordinator. EI Clinician

Luisa Melendez MFT Intern, Clinician

Family Support Counselors Marisela Soto

Sandra Becerra Jasmine Alfaro

Jintill Hart Erandi Portugal

Gema Nava

30 Promotores de Salud

WSB Family Resource Center

Mary Speight, LMFT EI Supervisor

Ahlam Axelrod MFT Intern

Family Support Counselors Brenda Garcia Nelcy Tamayo

Marina Ramirez

30 Promotores de Salud

VV Campus Family Resource Center

mailto:[email protected]

Questions for the Promotores de Salud

Nayli Peri Jurado Erika Marroquin

Lucha Muñoz



Promotores de Salud



Augusto Huerta-Minakata LMFT

[email protected]

mailto:[email protected]

victor community support services west san bernardino &...

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