walmart · 2013. 10. 15. · sam dunn . strategy & business planning . walmart international...
TRANSCRIPT
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Walmart Rollin Ford EVP and Chief Administrative Officer
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Enabling strategic enterprise capabilities
Cindy Davis Global Customer
Insights & Analytics
Tim Yatsko Global Sourcing
Ramesh Chikkala International Logistics
Rick Webb Global Business
Processes
Robin Forbis Global Integrated
Processes
Greg Au Global Shared
Services
Karenann Terrell
Information Systems
Sam Dunn Strategy & Business
Planning
Walm
art International
GeC
Strategic priorities accelerate the productivity loop
Build customer knowledge
Build sourcing capabilities
Back office efficiency
Big Data & analytics
Best practice implementation
Walm
art U.S.
Sam
’s Club
Reduce SG&A and CapEx, improve COGS
International Logistics
Global B
usiness Processes
Logistics network design
Transportation efficiency
Supply chain efficiency
Leveraging best practices to operate for less
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Associate productivity
Merchandise process & flow
DC productivity
Migrated back office transactions for 8 countries
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Latin America Costa Rica shared service center
Back office efficiency reduces transactional costs R
educe back office transactional costs
Improve service, com
pliance processes, productivity
Global shared services Operate for less
HR Indirect spend mgmt
Finance Facilities mgmt
Travel Contact center
Store/ Club cash office
Simplify process and automate technology – Enterprise SAP Develop
capabilities Expand services Standardize & optimize
9/24/2013
Sourcing capabilities enable merchandise strategies
Enable indirect spend
management
Explore & develop
upstreaming opportunities
Leverage & expand food
sourcing footprint
Private brands
US exports & imports
Direct imports conversion and growth
FY14E: Achieving double-digit growth in global sourcing volume
TODAY FUTURE
CONNECT and LEARN What they buy
PREDICT and ANTICIPATE What they want
Knowing our customers to serve them better
Using Big Data to make better decisions
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Customers Operations
Internal External Partner Data fabric
Focus
Retail Link changed the industry over 20 years ago
Retail Link launch
1991 • First time a retailer provided
supplier partners access to sales and inventory data Retail Link
evolution
Over the last 20 years, enabled… • Scale • Supplier visibility • Process integration
Retail Link 2.0
• Embedded analytics • Real time collaboration • Dynamic visualization
Retail Link 2.0 will transform our way of working
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Inventory visibility
Better assortments
EDLP pricing intelligence
Retail Insights
Merchant & supplier collaboration
Driving traffic and loyalty with Big Data
Walmart Confidential
e-coupons e-returns
Search & navigation
e-receipts Predictive shopping list
Personal savings dashboard
Auto Ad Match
Leverage strategies create enterprise benefits
Best practice implementation
Big Data & analytics
Build sourcing capabilities
Build customer knowledge
FY15E benefits
Back office efficiency
COGS44%
SG&A 52%
CapEx &
Other, 4%
The Leverage team will continue to…
- Accelerate the productivity loop - Drive enterprise capabilities - Deliver results to the P&L - Connect and innovate through
global communities - Champion the Walmart culture
“We are all in this together; that’s the secret.” - Sam Walton