web usability studies at ramapo college’s george t. potter library christina connor...
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WEB USABILITY STUDIES AT RAMAPO COLLEGE’S GEORGE T. POTTER LIBRARYChristina Connor ([email protected]),Katie Maricic ([email protected]), and Samantha Wittenberg ([email protected])
VALE Assessment FairRutgers University, Scholarly Communications CenterJuly 17, 2014
Potter Library Website: 2008
Internal Assessment
• Less clicks on the homepage meant a very deep site
• Patrons were confused by the titles of main categories
• Multiple clicks for important information
Addressing the Issues• 2009-2010: A Web Group was created to strategize new
organization, changes to content and appearance • Membership included representation from various departments in
the library
• Keeping Stakeholders in the Loop• While organization and look of the site was being discussed by the
smaller Web Group, content was divided among librarians for edits and updates
• Students and faculty were also consulted about content, language/descriptions used, and quick links
New Library Site Launched: 2010
Changes Implemented
• More information and quick links moved to homepage
• Multiple access points with close attention paid to descriptions
• Organized by user group not services
Moving Forward: 2014 Usability Testing
The Process
1. Internal Review Board approval
2. Consent forms
3. Selecting a recording method
i. Testing the set up
4. Advertising and Implementation
What we learned about the process
Next Steps: Accessibility Testing
Next Steps• Continue to perform web usability studies using new
incoming students (Summer 2014)
• Survey Faculty (Fall 2014)
• Create functional Sandbox demo (Summer 2015)
• Continue with regular updates
THANK YOU FOR LISTENING.
ENJOY MORE TIPS ON OUR HANDOUTS!
Christina Connor ([email protected]),Katie Maricic ([email protected]), and Samantha Wittenberg ([email protected])
VALE Assessment FairRutgers University, Scholarly Communications CenterJuly 17, 2014