Unit 8: Recruitment, Selection and Employment

GM 2018

You are working for a recruitment consultancy. You have been given the task of producing information for potential employees. To do this, you will need to investigate roles and functional areas in two contrasting businesses with different organisational structures. You will need to describe the responsibilities of two job roles and explain the purpose of the different functional areas, comparing these and analysing the impact of the organisational structure on the job roles and functional areas. Your work must include reference to examples of real businesses.

You have been asked to produce a leaflet that explains to potential employees how the structure of a business affects the job roles and functional areas within the business.

To do this you will need to identify two contrasting businesses. To be a suitable contrast the businesses should have different organisational structures, such as one small and one large business. These should be businesses on which you can easily find information, for example a business you have visited, where you work part-time, where you have had work experience, etc.

Task- Explain the purpose of different functional areas in two contrasting businesses (2A P1)Complete

a) Write a short introduction about TESCO, it’s size and scale. Then identify the different functional areas within the business and explain the purpose of each functional area.

b) Write a short introduction about BURNT LEMON CATERING, it’s size and scale. Then identify the different functional areas within the business and explain the purpose of each functional area.

Feedback:

P1 Explain the purpose of different functional areas in two contrasting businesses.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: P1Date:

Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: P2Date:

GM 2018

Task- Describe the responsibilities of two different job roles in two contrasting businesses (2A P2)

For each business identify and describe two job roles from different functional areas. Complete

a) For TESCO describe the roles of: Express Store Manager Customer Assistant

a) For BURNT LEMON describe the roles of: Head Chef Waiting staff

Feedback:

P2 Describe the responsibilities of two different job roles in two contrasting businesses.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: M1Date:

GM 2018

Task- Compare two job roles and responsibilities from different functional areas in two contrasting businesses (2A M1)

Complete

a) Compare the four job roles and their responsibilities (i.e. two from each business), identifying similarities and differences- you could use the following table to help plan your work

M1: Similarities and differencesHow is the job similar? How is the job different?

Job 1: Store Manager (Tesco) and Head Chef (Burnt Lemons)

Job 2: Customer Assistant (Tesco) and Waiting Staff (Burnt Lemon)

Then write a comparison of the two position, noting the similarities and differences between the business and the positions available.

Feedback:

M1 Compare two job roles and responsibilities from different functional areas in two contrasting businesses.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: D1Date:

GM 2018

Task- Analyse the impact of organisational structure on job roles and functional areas in a selected business, using appropriate examples (2A D1)

You should base this work on one or both of the businesses you have studied in P1/P2.

TESCO's Mission statement/vision is - 'To be the most highly valued business by: the customers we serve, the communities in which we operate, our loyal and committed colleagues and of course, our shareholders.’

TESCO's corporate objectives are below: offering customers the best value for money and the most competitive prices meeting the needs of customers by constantly seeking, and acting on, their opinions regarding innovation,

product quality, choice, store facilities and service providing shareholders with progressive returns on their investment improving profitability through investment in efficient stores and distribution depots, in productivity

improvements and in new technology developing the talents of its people through sound management and training practices, while rewarding

them fairly with equal opportunities for all working closely with suppliers to build long term business relationships based on strict quality and price

criteria participating in the formulation of national food industry policies on key issues such as health, nutrition,

hygiene, safety and animal welfare supporting the well-being of the community and the protection of the environment

Complete

a) Explain the type of organisational structure (hierarchical, flat, matrix) of your business and why this suits the business. Give an explanation of how the structure works in terms of communication and coordination between the whole organisation. Analyse the advantages of this type of structure.

b) Give some examples of how managers/supervisors/assistants work together and communicate in this structure and why this organisational structure supports them.

c) Analyse the impact of the structure on job roles: motivation of employees, the jobs performed by employees (whether it helps/hinders and why), why the structure helps certain job roles i.e. managers.

d) Analyse the impact of the structure on functional areas: how the size of the business suits the structure (or not); the link between the number and type of functional areas and the structure; any drawbacks of the structure on functional areas i.e. creativity

Feedback:

D1 Analyse the impact of organisational structure on job roles and functional areas in a selected business, using appropriate examples.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: P3Date:

GM 2018

For this assignment you will take on two roles. In the first role, you are working in the human resources department of a business and are responsible for preparing recruitment documentation. This will include producing a detailed job description and person specification to advertise for a specific job vacancy.

In the second role, you will select and apply for a specific role. You will need to produce a curriculum vitae, letter of application and completed application form to apply for a suitable job role. You will also prepare for and participate in an interview for the job vacancy you have applied for.

You need to develop a learning plan to support your chosen career route. In order to do this, you will need to identify areas for improvement in your skills and knowledge and develop a plan for how you will improve these areas.

Task - Produce an appropriate and detailed job description and person specification for a specific job. (2B P3)

Complete

Firstly, to understand the recruitment process, you should identify a job role that appeals to you. This can be one that you have seen in your local newspaper, one you have found online, or your own existing part-time job.

For the purpose of this assignment you can use ONE of the jobs below that have been obtained from a local leisure centre

Administration Assistant Customer Service Assistant Fitness Assistant Leisure Assistant

You need to research the job in as much detail as possible and include all the key information required about the job itself and the person they are looking for. Find out what the job entails and what attributes are necessary, then prepare the following documents:

A job description should cover the following Job title Location Main duties and responsibilities Who you are accountable to Who you are responsible for

A person specification should include the following: Skills Qualifications Experience Attributes

Feedback:

P3 Produce an appropriate and detailed job description and person specification for a specific job.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: M2Date:

GM 2018

Task- Produce an appropriate and detailed job description and person specification for a specific job, justifying why the documents will encourage effective recruitment (2B M2)

Complete

a) Produce a report justifying why the job description and person specification you have produced will encourage effective recruitment.

b) To support your analysis make sure that you complete the following:

Job description - does it contain the following?

Job title Location Main duties and responsibilities Who you are accountable to Who are you responsible for

For each of the criteria detailed above explain why your job description is effective for the job role You can do this by completing the following: Download your job description Use the highlighter tool in MS Word Go to each section and highlight the key points in each section

e.g Highlight hours, specific duties, daily tasks etc Explain, with reasons, why each section of the job description is good

Person specification - does it contain the following?

Skills Qualities Experience Attributes

For each of the criteria detailed above explain why your person specification is effective for the document

You can do this by completing the following: Download your job description Use the highlighter tool in MS Word Go to each section and highlight the key points in each section

e.g Highlight the skills, qualities etc Explain, with reasons, why each section of the person specification is good

Feedback:

M2 Produce an appropriate and detailed job description and person specification for a specific job, justifying why the documents will encourage effective recruitment.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: P4Date:

GM 2018

Task- Produce a curriculum vitae, letter of application and completed application form to apply for a suitable job role (2B P4)

Complete

a) Next, you will apply for a job role. This could be the role for which you have written the job description and person specification, or it could be a different role that you are interested in. To do this, you should: produce a curriculum vitae write a formal application letter complete an application form

Feedback:

P4 Produce a curriculum vitae, letter of application and completed application form to apply for a suitable job role

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: M3Date:

GM 2018

Task- Justify how current knowledge and skills meet those required in a given person specification and job description (2B M3)

Complete

a) Conduct a skills audit to assess gaps in your knowledge and skills based on your job application Complete the audit on the link on www.mrmartin.moonfruit.com Answer each section Total up your marks for each section At the end of the audit use your results in each section of the skills audit to justify how your current

knowledge and skills are suited to the job you applied for in P4

Feedback:

M3 Justify how current knowledge and skills meet those required in a given person specification and job description.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: D2Date:

GM 2018

Task - Analyse gaps in knowledge and skills that might require further training or development to match the requirements of a given person specification and job description (2B D2)

Complete

a) Read the job description and person specificationb) Highlight knowledge and skills on the job description and person specification that you need to

developc) Identify any training or development that would help you to match the requirements of the person

specification and job role, giving reasons for how this will support youd) Use the exemplar on www.mrmartin.moonfruit.com to help you

Feedback:

D2 Analyse gaps in knowledge and skills that might require further training or development to match the requirements of a given person specification and job description.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: M4Date:

GM 2018

Task- Demonstrate prior research and preparation when providing appropriate responses to interview questions for a specific job role (2C M4)

Complete

Before your interview you should prepare for any interview questions and conduct research into the business, prepare answers to the kind of questions you might be asked. Also prepare questions you wish to ask.

Interview questions

a) Use the link on www.mrmartin.moonfruit.com to the Circadian Trust to research the organisation, write a short overview of the business

Use the exemplar on www.mrmartin.moonfruit.com to help your structure your workb) Preparing for interview- Open a word document and use these sub headings to structure

your worki. What to expectii. Before the interview

iii. What should you take?iv. How to make a good impression

c) Interview questions- The link on www.mrmartin.moonfruit.com identifies the different interview questions you may be asked and advice on how to answer them

d) Prepare TWO questions you would ask the interviewers

Feedback:

M4 Demonstrate prior research and preparation when providing appropriate responses to interview questions for a specific job role.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: P5Date:

GM 2018

Task- You will need to include an observation record and recording detailing your performance at the interview. (2C P5)

Complete

a) You will need to include an observation record and recording detailing your performance at the interview.

Feedback:

P5 Provide appropriate responses to interview questions for a specific job role.

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Name:Unit: Unit 8: Recruitment, Selection and EmploymentCriteria: P6/ M5/ D3Date:

GM 2018

Task- Produce a realistic personal career development plan (2C P6)/ Produce a realistic personal career development plan showing independent research and planning (2C M5)

Complete

a) Following the interview, produce a realistic career development plan for yourself. To do this you should use the following website to help you do this. Register on the Career Pilot website Search the job sectors research and identify careers or jobs that you are interested in identifying the skills, knowledge and qualifications required for these roles produce a plan for developing the necessary skills and knowledge, identifying the likely

timescales for gaining qualifications, etc.

Task- Evaluate the suitability of a realistic career development plan using interview performance feedback and own reflection (2C D3)

Complete

a) Use the exemplar on www.mrmartin.moonfruit.com to help you complete this task

Feedback:

P6 Produce a realistic personal career development plan.M5 Produce a realistic personal career development plan showing independent research and

planning.D3 Evaluate the suitability of a realistic career development plan using interview performance

feedback and own reflection.

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