websphere for soa - ibm for soa 03 ... financial specialist loan administrator enter into financial...

BPM with SOA: Your Most Potent Weapon to Take on Business Complexity

WebSphere for SOA

03 - BPM for SOA v1.6.ppt 2

BPM with SOA: Your Most Potent Weapon to Take on Business Complexity

� Horizontal processes, not vertical

� Human involvement

� Process integrity

Foundational ExtendEnd-to-End Transform

AdaptDynamically

WebSphere Business ModelerWebSphere Integration DeveloperWebSphere Process ServerWebSphere Business Monitor

WebSphere Business ModelerWebSphere Integration DeveloperWebSphere Process ServerWebSphere Business Monitor


Service Oriented Finance Has Another Business Challenge

WebSphere can help you solve this problem. Let’s see how…

IBM

Our car loan business is growing.

Now we need to make our loan processing more effective.

Service Oriented FinanceCIO


Current Process for New Car Loans

CustomerBroker

or Direct Sales

Complete and submit application

Credit Clerk

Get credit score

Enter into Customer Management System

(CICS)

Risk Assessor

Decide whether to approve application

Customer Service

Notify customer of decision

Financial specialist Loan administrator

Enter into Financial Management system

(SAP)

Current process isn’t ready for increased amount of business:� Manual process won’t scale� Manual data entry results in errors� Multiple manual steps makes it difficult to determine status

� Don’t know where an individual request is� Don’t know how smoothly system is working


� Graphically design the processes � Clearly define and document

business requirements� Can include both human and

automated steps

� Model the things that affect performance� Tasks, costs, times, resources

� Simulate and analyze the process� Assess Return on Investment (ROI)

Solution: WebSphere Business ModelerHow can a Business Analyst define required solution for development?

Model the New Process


DEMO: Model the Process with WebSphere Business Modeler

� Model the New Car Loan solution� Associate resources with tasks� Assign roles to human tasks


� Direct export of models to begin IT development� Capture intellectual capital

in validated model� Generate artifacts that are

immediately consumable by Development− Standard BPEL

� Precise business requirements are captured� Key Performance Indicators

and other metrics defined in model

After Simulation Hand-Off the Process Model to IT


� Human to Machine � Human interaction invokes a

process (e.g., Order submittal)

� Machine to Human � Process creates a work item for

human task (e.g., Approval)

� WebSphere Integration Developer automatically generates human support code�Task lists and task update pages� JSP or portlet page

IBM Provides Best in Class Human Workflow Support


CICS component

IMS component

Web Service component

CICS Customer Management

SAP Financial Management

Implement the Process with WebSphere Integration Developer

IMS Billing System

Credit Check Web Service

connects to native systems via adapters

Flow componentprocess logic

SAP protocolAdapter component

WebSphere Integration Developer uses a Service Component Architecture (SCA) for development


What is a Service Component?� A technology-neutral way of defining a service

� No specification of technology that implements the service.

� Advantages� Provides flexibility and reuse� Standard interfaces make substitution easy� Standardized service components enable more intelligent tools� Easy to map data names and formats� Easy to use IBM adapters� Better developer productivity

Service Component

I

References• Calls to services• One reference for each

service in flow

Interface• Specifies how to invoke• Available operations• Data structure


Developer Performs SOA Programming by Wiring Connections to Back-end Service Components

IMSBilling System

CICSCustomer

Management

Web ServiceCredit Check

SAPFinancial

Management

I

I

I

IDuring a final assembly

step, references are bound to interfaces

Flow component

New Car Loan Process

I

Flow component has abstract references for

services it needs

Back-end service components have defined interfaces


Result: Components Provide Flexibility to Easily Replace and Re-use Services

1. Bind new reference to interface• New service component has same interface as existing component

2. Re-assemble and re-deploy

Application now calls new service, without any changes to business logic

Example: Outsource Financial Management

SAP FinancialManagement

OutsourceWeb ServiceI

I

New Car Loan Process


Run the Process on WebSphere Process Server

BusinessProcess

ContainerBPELFlows

EJB Container

EJB’s

Web Containers

JSP

HTTPServer

Servlets

Web Services Engine

WebSphere Platform

WebSphere Process Server

WebSphere Application Server

EnterpriseService

Bus

� Superior performance

� Clustering and failover capabilities

� Superior process integrity

� Single runtime for machine processing and human workflow

� Easy administration of process instances

� Runs on a variety of platforms including System z


� Submit new loan applications� Human workflow, task list� Instance monitoring

DEMO: Run the New Car Loan Process


WebSphere provides business monitoring

IBMService Oriented FinanceBusiness Process Manger

Business Performance

How do I know how well the business solution is performing?

Is it meeting the business objectives?


WebSphere Business Monitor� Create role-based dashboards

� Display Key Performance Indicators in a variety of meaningful formats

� Detect business situations and take action� Display alerts and send notifications� Invoke automated responses

� Monitor the business performance of active and historical processes� Populate a business performance

warehouse� Analyze business metrics, leveraging

IBM Data Warehousing and Business Intelligence capabilities

Monitor the Processes With WebSphere Business Monitor


� Key Performance Indicators� Business alerts

DEMO: Monitor the New Car Loan Process


IBM Core BPM Products Beat the Competitor Products

� Microsoft and Oracle do not have modelers with simulationcapabilities

� Microsoft does not support native, standard BPEL

� Microsoft, Oracle and BEA development tools do not support standard component architecture

� Microsoft, Oracle and BEA do not have automatic code generation for human workflows

� Develop SOA solutions faster with WebSphere Integration Developer and IBM adapters

� Microsoft, Oracle and BEA fail to deliver process integrity


439

624

921

367

Total Build + Test Time (min)

IBM MiddlewareWebSphere Process

Server73


Server73

SAP R/3

Oracle FusionBPEL Process

Manager187


Manager187

Microsoft

BizTalk 2006146

Microsoft

BizTalk 2006146

CICS

Oracle Financials

BEA WebLogic Integrator

129

BEA WebLogic Integrator

129


Server59


Server59


Manager112


Manager112

Microsoft

BizTalk 200688

Microsoft

BizTalk 200688

BEA AquaLogic BPM

86

BEA AquaLogic BPM

86

Human Workflow

StraightThrough

(89)

(77)

(151)

(127)

(242)

(113)

(69)

(112)

(267)

(71)

(93)

(60)

Build Smart SOA Solutions Faster with IBM Tools Human Workflows and Straight-through Processes


Process Integrity

Remember the process integrity study we discussed earlier?


I need to be assured that our databases are consistent in this BPM environment


Competitors Under Test

� There are two ways to use WebSphere Process Server� Synchronous processes (straight through and immediate)� Asynchronous processes (interruptible and long running)

Message Queues

Business Process Manager


Application Server

Test Case Scenario

Oracle ApplicationServer JMS

OracleBPEL Process Manager


Oracle Application Server

Oracle

WebLogic Server JMS

AquaLogic BPM

AquaLogic BPM

WebLogic Server

BEAModel IBM Microsoft

Synchronous WebSphere Application Server

.NETDistributed Transaction Coordinator

Synchronous WebSphere Process Server

BizTalk

Asynchronous WebSphere Process Server

BizTalk

Asynchronous WebSphere MQ

MSMQ


Transaction Manager

Process Container

BPM Server

Application Flow

Database

Table1

Table2

Database

Table1

Table2

Submit order process

Order submitted

Synchronous Business Process Manager� Enterprise requirements

� Data is always consistent and visible to other applications� Automatic data recovery in the event of failure� Failed process instance may be retried or returned with exception

1. Submit 1000’s of orders2. Induce 60 second network

failure during the run


Transaction Manager

Process ContainerApplication Flow

Database

Table1

Table2

Database

Table1

Table2


Process is aborted

� Entire process flow can be designated to be a single transaction with 2 phase commit recovery

DB2 Oracle

Automaticrecovery

Rollback

DEMO: IBM Synchronous Business Process Manager with Network Failure

WebSphereProcess Server

Network failure

Inconsistent data not visible to other process instances due to locking

1. Submit an order2. Disconnect network3. Submit another order


Data inconsistentNo follow up recoveryNo indication of problemProcess instance is lost

Transaction Manager

Process Container

BizTalk Server

Application Flow

Database

Table1

Table2

Database

Table1

Table2


Order submitted

� BizTalk’s Atomic Transaction support refers to update of its internal message database� Downstream messages are sent asynchronously, with no follow up tracking or recovery

DB2 Oracle

BizTalk Message Database

DEMO: Microsoft Synchronous Business Process Manager with Network Failure

AtomicTransaction

Networkfailure

Microsoft failed to maintain data consistency


Competitors Under Test

� There are two ways to use WebSphere Process Server� Synchronous processes (straight through) and fast� Asynchronous processes interruptible and long running

Message Queues



Application Server

Test Case Scenario

Oracle ApplicationServer JMS



Oracle Application Server

Oracle

WebLogic Server JMS

AquaLogic BPM

AquaLogic BPM

WebLogic Server

BEAModel IBM Microsoft

Synchronous WebSphere Application Server

.NETDistributed Transaction Coordinator

Synchronous WebSphere Process Server

BizTalk

Asynchronous WebSphere Process Server

BizTalk

Asynchronous WebSphere MQ

MSMQ


Process Container

BPM Server

Data temporarily inconsistent

Application Flow

Database

Table1

Table2

Database

Table1

Table2


Order submitted

� Data will be temporarily inconsistent� Automatic compensation in the event of failure� Auto retry then save process instance for operator restart

Data consistent

Long-Running Transaction Manager

Failed Orders

Asynchronous Business Process Manager

DB2 Oracle


WebSphereProcessServer

Data temporarily inconsistent

Application FlowProcess Container

Database

Table1

Table2

Database

Table1

Table2


Order preserved for restart

Data consistent


� Retry N times� Trigger compensation� Preserve failed instances Compensation

Triggered

Compensate

Failed Orders

Retry

DEMO: IBM Asynchronous Business Process Manager with Network or Power Failure

Network or Powerfailure

DB2 Oracle


OracleBPM Server


Database

Table1

Table2

Database

Table1

Table2

Order Not Processed


Failed Orders

Compensation does not occur


� By default, compensation is not triggered after failure (as required by BPEL specification)

� Compensation can be invoked correctly from explicit fault-handlers

Oracle Asynchronous Business Process Manager with Network or Power Failure

DB2 Oracle


BPM Server


Database

Table1

Table2

Database

Table1

Table2

Order Not Processed


� BEA or Oracle Operator are not able to resume or restart failed orders� Process instance is not preserved for restart

Failed Orders

Failed ordernot preserved

Compensation Triggered

BEA and Oracle Asynchronous Business Process Manager with Network or Power Failure


DB2 Oracle


Transaction Manager


Database

Table1

Table2

Database

Table1

Table2


Process is held for recovery

� Process flow with a single two phase commit transaction� Operator is able to resume failed orders

Automaticrecovery

Rollback

DEMO: IBM Business Process Manager with Network Failure


Network failure

Inconsistent data not visible to other process instances due to locking

1. Submit 100 orders2. Disconnect network3. Restart failed orders

Failed Orders

DB2 Oracle


Transaction Manager


Database Database

� Process flow with a single two phase commit transaction� Operator is able to resume failed orders

DEMO: IBM Business Process Manager with Network Failure


Network failure

1. Submit 100 orders2. Disconnect network3. Restart failed orders

Failed OrdersOperator restarts orderOrder submittedOrder is held for recovery

Table1

Table2

Table1

Table2

DB2 Oracle


Performance

Not with WebSphere Process Server


Wow! Will ensuring process integrity cause performance concerns?


IBM WebSphere – A Complete BPM Offering

� IBM has the most complete BPM solution – modeling, development, execution, monitoring

� IBM WebSphere Integration Developer is a highly productive development environment

� IBM WebSphere Process Server provides process integrity� Correctly handles compensation scenarios to ensure data

integrity� Provides operator restart of failed processes


Think About It

Can you afford to lose orders? Can you afford to ship orders without billing for them? Will your customers tolerate slow performance?

IBM

Now I see the value of IBM’s BPM Suite.

Service Oriented FinanceCIO

websphere for soa - ibm for soa 03 ... financial specialist loan administrator enter into financial...

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