welcome pack - safu
TRANSCRIPT
THE RTA
WELCOME PACK
TO CROATIA 2009
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CONTENTS
SECTION 1 WHO IS WHO IN TWINNING ............................................................. 4
1.1 Delegation of the European Union in Zagreb ................................................................ 4 1.2 Central Office for Development Strategy and Coordination of EU Funds (CODEF) ...... 6 1.3 Central Finance and Contracting Agency (CFCA) ........................................................... 6 1.4 More About Twinning .................................................................................................... 7 1.5 Changes in Twinning ..................................................................................................... 7
SECTION 2 RTA INSTALLATION TIPS .................................................................. 11
2.1 Status of a RTA in Republic of Croatia ........................................................................ 12 2.1.1 Residence Permit ............................................................................................... 12 2.1.2 RTA Mission Letters ........................................................................................... 14 2.1.3 Customs ............................................................................................................. 14 2.1.4 Tax Exemptions .................................................................................................. 14
2.2 Accommodation .......................................................................................................... 15 2.2.1 Permanent housing ................................................................................................ 15 2.2.2 Hotel accommodation ........................................................................................... 17
2.3 Assistants ..................................................................................................................... 19 2.3.1 Recruitment ........................................................................................................... 19 2.3.2 Contracting ............................................................................................................ 20
2.4 Telecommunications ................................................................................................... 21 2.4.1 Fixed Telephone ..................................................................................................... 21 2.4.2 Mobile telephones ................................................................................................. 22
2.5 Post, Couriers and Messengers ................................................................................... 23 2.5.1 Postal services ........................................................................................................ 23 2.5.2 Messenger services ................................................................................................ 24
2.6 Transport and Travel ................................................................................................... 25 2.6.1 Driving .................................................................................................................... 25 2.6.2 Parking in Zagreb ................................................................................................... 26 2.6.3 Public transport ..................................................................................................... 28 2.6.4 Inter-city transport ................................................................................................ 29 2.6.5 Travel agents ......................................................................................................... 29
2.7 Banking ........................................................................................................................ 30 2.8 Medical Services .......................................................................................................... 31
2.8.1 Health insurance .................................................................................................... 31 2.8.2 General health care ............................................................................................... 31 2.8.3 Dental care ............................................................................................................. 32
2.9 Media ........................................................................................................................... 33 2.9.1 Broadcasting .......................................................................................................... 33 2.9.2 Press ....................................................................................................................... 33 2.9.3 Electronic media .................................................................................................... 33
2.10 Language Courses and Schools ................................................................................. 34
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2.10.1 Croatian language courses .................................................................................. 34 2.10.2 Schools for your children ..................................................................................... 34
2.11 CULTURAL CENTRES ................................................................................................... 35 2.12 Useful internet addresses .......................................................................................... 36
SECTION 3 FINANCIAL MANAGEMENT .............................................................. 37
3.1 General Rules ............................................................................................................... 37 3.2 VAT Reclaims ............................................................................................................... 37 3.3 Budget Reallocations and Other Modifications .......................................................... 38
ANNEX A 43
A1 Visibility Guidelines ...................................................................................................... 43 A2. Model Lease Contract ................................................................................................. 49 A3. Side letters and amendments ..................................................................................... 54 A4. RTA Mission letter ....................................................................................................... 58 A5. Project identity card .................................................................................................... 59 A6. Example of a Service Contract for Twinning - RTA Assistant ...................................... 60
ANNEX B: KEY ADDRESSES ......................................................................................... 65
B1 EU Member States Embassies in ZAGREB: ................................................................... 65 B2 CROATIAN Ministries .................................................................................................... 66 B3 LIST OF CFCA STAFF ...................................................................................................... 68 B4 LIST OF DEU and CFCA STAFF DEALING WITH TWINNINGS ......................................... 72
ANNEX C 82
C1. GOVERNMENT IN CROATIA ......................................................................................... 82 C2. CLIMATE ....................................................................................................................... 85 C3. ENTERTAINMENT ......................................................................................................... 85
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SECTION 1 WHO IS WHO IN TWINNING
1.1 DELEGATION OF THE EU IN ZAGREB Trg žrtava fašizma 6, 10 000 Zagreb Tel: +385 (1) 48 96 500 Fax: +385 (1) 48 96 555 [email protected] The Delegation of the EU (DEU) in Zagreb is involved in a Twinning project throughout its life cycle: it supervises project preparation, endorses contracts and monitors implementation. Two groups of people deal with Twinning projects in the Delegation: the Twinning Coordination and Sector Task Managers. The Twinning Coordinator of the DEU, Ms Caroline Frieh-Chevalier reports directly to the Head of the Operations Section for Economic Development, Justice and Home Affairs, civil Society in the Delegation, Mr Paolo Berizzi. The Twinning Coordination is responsible for providing guidance on, and ensuring proper application of, the Twinning rules and procedures. His/her main tasks are:
• Instrument management responsibilities: assisting with all aspects of the procurement process, participating in evaluation committees as well as providing ex-ante control of files coming from the Contracting Authority - CFCA, assisting with contract preparation (including budget)/ commenting and endorsing TW contract addendum, checking side letters, monitoring ongoing twinning projects and respect of contractual obligations, facilitating RTA installation.
• Horizontal tasks: acting as Help Desk on Twinning procedures and as a focal point for coordination between the different actors involved in Twinning (i.e. CODEF, CFCA, DG Enlargement, Sector task managers of the DEU, Resident Twinning Advisers, Member State administrations, etc).
è Newly arriving RTAs are requested to get in contact with the Twinning Coordinator for all issues related to their installation in Croatia. The Twinning Coordinator is also the primary contact point for Member States’ administrations during the drafting phase of the contract.
Sector Task Managers (DEU and CFCA) are responsible for monitoring project implementation and progress. They are the main interlocutors of the RTAs and the Project Leaders for all sector-specific matters and project substance. During the lifetime of a Twinning project it is essential that RTAs and Task Managers meet regularly to discuss progress and any difficulties, as well as changes to the work programme (in most cases Project Implementation Unit (PIU) monthly meetings are defined in Contract). To facilitate
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follow-up, it is also essential that Task Managers be invited to attend the meetings of the Steering Committees or corresponding working groups. The list of Task Managers responsible for the CARDS, PHARE and IPA twinning projects in Croatia is included in Annex B 4.
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1.2 CENTRAL OFFICE FOR DEVELOPMENT STRATEGY AND COORDINATION OF EU FUNDS (CODEF) Radnička cesta 80/V, 10 000 Zagreb Tel: +385 (1) 4569-179 Fax: +385 (1) 4569-150 Email: [email protected] The Central Office for Development Strategy and Coordination of EU Funds is the principal Croatian authority responsible for the coordination of assistance aimed at accompanying the process of Croatia’s integration into the EU. 1.3 CENTRAL FINANCE AND CONTRACTING AGENCY (CFCA)
Ulica grada Vukovara 284 (building C), 10 000 Zagreb Tel: +385 (1) 4591-245 Fax: +385 (1) 4591-075 Email: [email protected] The Central Finance and Contracting Agency (CFCA) is the Contracting Authority for Institution Building programmes which have been decentralized, including Twinning. CFCA has been nominated as an Administrative Office as well as the National Contact Point by the Ministry of Foreign Affairs and European Integration in their letter of 24 August 2005. The office of the Croatian National Contact Point (NCP), is responsible for parts of the life cycle of a Twinning project, in particular for selection of partners. The preparation of contracts as well as monitoring of project implementation, including budget control and payments, is done directly by the CFCA. From the moment of accreditation for decentralization is provided to the Croatian authorities, the Croatian NCP became responsible for the complete life cycle of the Twinning projects. The Croatian NCP for Twinning is Ms. Štefica Belčić The CFCA currently has cca 100 employees, including the Executive Director’s Office, Directorate for Preparation and Implementation of Projects, Contracting Directorate, Quality Assurance Directorate. Finance and Accounting Directorate, Common Affairs Directorate, Education and HRD Directorate, Independent Internal Audit Department and Twinning Instruments Coordination Office. Please refer to the table in Annex B3 to find out about CFCA staff. Reporting to the PAO, the CFCA is responsible for financial issues related to Twinning, including:
• Budget control: monitors budget expenditure, approves amendments to the budget and assures cash flow in the project’s accounts;
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• Payments: checks quarterly invoices and requests for advances and verifies their conformity with the financial rules. Prepares orders for payment on behalf of the PAO. The CFCA is also responsible for the non-Twinning part of programmes, i.e. investment and technical assistance; it is responsible for procurement and tenders, and finalises contracts with external contractors.
The CFCA is the chief coordinating body for Twinning issues from the Croatian side during contract preparation. In practice, this means:
• The CFCA coordinates the Twinning selection meetings with the Croatian line ministries;
• During the contract preparation and endorsement phase, the CFCA liaises with the beneficiary ministries. It provides advice and support to the ministries regarding procedures, rules and budgetary matters; puts forward comments on successive drafts.
• Any formal correspondence coming from the Croatian administration to the Commission should be copied to the NCP’s office.
1.4 MORE ABOUT TWINNING
Twinning is also featured on the Europa Server on the Internet. The address is: http://ec.europa.eu/enlargement/how-does-it-work/financial-assistance/institution_building/twinning_en.htm The page contains a number of useful documents for anybody involved in Twinning, particularly RTA and Project Leader. Among the most important items to be found on the website are:
• The new Common Twinning Manual 2007 (applicable since 1 September 2007), with - Annex A: The Standard Twinning Contract - Annex B: Resident twinning adviser detailed terms and conditions - Annex C: Templates - Annex D: Twinning Contact Points
• The consolidated list of Member State Mandated bodies (always updated version)
• National contact points 'Institution Building' - Member States (always updated version)
• National contact points 'Institution Building' - Candidate Countries (always updated version)
• The circulation of Twinning project fiches
1.5 CHANGES IN TWINNING The new Common Twinning Manual (hereinafter 2009CTM) was introduced partly to bring the Twinning rules into line with the IPA implementing regulation, partly to provide a
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common set of rules for Twinning across all programmes in which it is an instrument and partly to take account of changes flowing from enlargement. It does not overhaul the existing Twinning rules and procedures, but aims at adjusting them in view of experience and lessons learned. The New 2009CTM is applicable to all Twinning Contracts for which the official letter of selection will be issued as from 1 September 2009.
Ø This means that "soft" implementation issues for ALL Twinnings (such as reporting requirements/formats, issuing of side letters or addenda, procurement procedures for concluding contracts, etc) are to be handled according to the 2009CTM.
Ø For those issues, however, those have budgetary consequences as they are connected with budget lines which are different in the different manuals that TW Manual has to be applied under which the contract had been signed.
Compared to the previous Twinning Manual, there have been some changes:1 New definition of geographical areas for the authorisation of a possible third assignment for RTA’s: art 2.2.2 (page 16)
As a rule, RTAs are seconded for at least twelve consecutive months, but no more than three years in total in any one country. They must serve on a full-time basis. The duration of the secondment is fixed at the outset in the Twinning Contract. RTAs may only take up two (2) successive Twinning assignments, regardless of the programme that is the source of funds. Thereafter, RTAs must return to their home administration to reacquaint themselves with the latest developments in the relevant sector and, if applicable, the relevant acquis and related administrative practice. A third assignment as RTA will only be possible under the following conditions: (1) It must take place in a geographical area which is different from the one in which the two preceding RTA assignment took place. The five (5) areas which are presently open to Twinning are:
(i) 12 countries of the 5th and 6 th Enlargement2, (ii) Candidate Countries3, (iii) Potential Candidate Countries4, (iv) Southern Mediterranean region and (v) Newly Independent States
2 Estonia, Latvia, Lithuania, Poland, Checz Republic, Slovakia, Hungary, Romania, Bulgaria, Slovenia, Cyprus, Malta 3 Turkey, Croatia and the former Yugoslav Republic of Macedonia 4 Albania, Bosnia and Herzegovina, Kosovo, Montenegro, Serbia
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(2) The RTA must, within the period stretching over the three RTA assignments have returned once to his/her home administration for a period of at least 6 months for re-acquaintance with the Community Acquis /European Union Policies. There can be no third RTA assignment in the same geographical area. New terminology used for ‘legal duration’: art 4.2 and Annex A ‘Special Conditions’ of the Twinning Manual (page 56)
To be in line with the ‘Special Conditions’ of a grant contract as outlined in the Practical Guide, the ‘legal duration’ is defined as the ‘execution period’ and the duration of the Work Plan is defined as the ‘implementation period of the Action’. The execution period of the Twinning project will end 3 months after the implementation period of the Action (Work Plan). The legal starting date of projects is determined by the date of notification by the Contracting Authority of the contract signed by all parties. The implementation period of the Action is starting with the arrival of the RTA.
Harmonisation of the role for study visits by BC officials to MS under IPA: art 5.7.2.
The PHARE selection proceedings have in so far as possible been aligned on the IPA (TF) selection format. Costs for travel by BC officials from their capitals to a MS or between MS under IPA costs have to be carried by the BC administration as co-financing.
Uplift of the ceiling for supply of services has been incorporated in the manual: art 7.6.
The uplift of the ceiling for the supply of services under a Twinning contract to € 10.000 per budget item has been incorporated in the Twinning Manual.
Twinning Review Missions: art 9.2.2.
The objective of these Twinning Review Missions are the assessment of the sustainability of the Twinning project’s results and the long term impact on the project’s objectives and dissemination of good practice via a database of Twinning Review Mission reports.
Uplift of the ceiling for visibility costs: art 9.4.
The ceilings for visibility costs in Twinning projects have been raised to € 5.000 for projects up to € 1.000.000 and to € 10.000 for projects over € 1.000.000.
Model Expenditure Verification Report: Annex A6 of the Twinning Manual
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To be in line with the "Model Expenditure Verification Report" of a grant contract as outlined in the Practical Guide, Annex A6 has been thoroughly reviewed.
Selection Fact Sheet for IPA has been refined: Annex C7
In order to improve the quality of the feedback to successful and non-successful bidders, the Selection Fact Sheet for selection under IPA has been modified. A proposal can now receive the score "adequate", "partly adequate" or "non adequate" for each of the different criteria, and there is more room for comments.
Templates for Side Letter and Addenda: Annexes C12, C13 and C14
Following several requests from Twinning partners and other users of the Manual, optional templates for side letters and addenda to Twinning contracts and instructions for their preparations have been added in new annexes to the manual.
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SECTION 2 RTA INSTALLATION TIPS
The information presented in this section is largely based on the experience of the RTAs who have been working in Croatia since 2002. Every future RTA should attend a two-day seminar organised by the Twinning Coordination Unit in DG Enlargement in Brussels. The participants will receive guidance on the procedures governing Twinning, as well as have a chance to discuss the substance of their projects with representatives of the relevant DGs. The seminars are held every six months and each RTA receives an individual invitation to the training. The twinning coordinator of the DEU will contact the newly RTAs for every session of RTAs training organised by DG ELARG. It is strongly recommended that RTAs prepare their request for advance payment while still in the home country and send it to the Contracting Authority as soon as they are notified of the project’s endorsement (see Financial Management, Section 3). It usually takes a couple of weeks for the money to be transferred to the RTA’s account. Some RTAs prefer to wait until they receive the advance before moving to Croatia; others start moving immediately after endorsement, especially if they are accompanied by family members or involved in a project that needs to begin urgently. The choice is yours. Upon arrival in Croatia, you should contact the Twinning Coordinator at the DEU. The Twinning Coordinator will arrange a short meeting with you and the Sector Task Manager to discuss your installation answer any questions and discuss any important issues of substance related to your project. You are also requested to fill out a registration form attached to the mission letter and fax or e-mail it to the ECD so that we have your contact details in Croatia. (See 2.1.2 of the welcome pack for the mission letter) Before moving, the RTA must find a suitable hotel where he/she is to stay for a maximum of 30 days (see the list of hotels in Chapter 2 of this section). In case of moving, the RTA must obtain prior approval from the CFCA for his/her removal estimates. The RTA must obtain at least 2 quotes from removal companies. They are expected to choose the most economically advantageous offer and present it to the CFCA for approval prior to effecting the removal. There is no longer any need for customs clearance for EU citizens arriving from other EU countries. Once in Zagreb, the RTA must find a flat (see the list of selected real estate agencies operating in Zagreb, pp 13-14).
è Newly arriving RTAs are requested to get in contact with the DEU or CFCA Twinning Coordinator. They will be of assistance in case of any installation problems and will provide guidance on financial reporting and eligibility of costs.
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2.1 STATUS OF RTA IN THE REPUBLIC OF CROATIA Visas are not required for EU citizens. In order to cross the border of the Republic of Croatia an EU citizen needs a valid travel document or another document certifying his/her identity and citizenship. 2.1.1 Residence Permit
All foreigners that reside in Croatia need to register with the authorities. For this purpose, there is a need to submit an application for the issuance of a permit for the first temporary residence to a police station. In case if the residence permit needs to be prolonged, this must be requested from the police station at least 30 days before the expiry of the valid temporary residence permit. All EU citizens will obtain an EU citizen's residence card or a temporary residence card. A dependant family member who is not an EU citizen will also be issued with a document of residence. In order to request the residence permit, the RTA and his dependants must accompany the application by the following documents: • A copy of the valid travel document. • Two (2) photographs - size 3x3,5 cm. • A proof of a guaranteed place to live. • A proof on medical insurance (foreign medical insurance is also valid, i.e. a certificate
from the Croatian Institute for Health Insurance which is issued to a foreigner on the basis of the certificate issued by a police precinct/station).
• Mission Letter from the DEU indicating the duration of stay and monthly income and allowances (see section 2.1.2 on mission letters); the mission letter is issued upon the request of the RTA.
• A certificate that he/she has not been sentenced (convicted) from the state of which he/she is a national or in which he/she has his/her permanent residence (it is enclosed only to an application for the issuance of a permit for the first temporary residence).
Parents are obliged to enclose to an application for their children for the issuance of a permit for the temporary residence the following: • form of application 1a • Two (2) photographs - size 3x3,5 cm • a copy of the valid travel document
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• birth certificate • a proof on medical insurance (foreign medical insurance is also valid, i.e. a certificate
from the Croatian Institute for Health Insurance, which is issued to a foreigner on the basis of the certificate issued by a police precinct/station).
• If children will attend a school in Croatia, it is necessary to enclose a proof that they are signed in one school.
Parents present the application at Police Headquarters Zagreb, Department for Foreigners, Petrinjska 30. Members of the RTA’s family who want to regulate a temporary residence need to present the same documents as stated above except the mission letter. In addition to that, spouses are bound to enclose a wedding certificate. If a common – law marriage is concerned, birth certificates of both the common – law partners should be enclosed to an application for the issuance of a permit for temporary residence. Birth certificates for children also need to be attached.
èèèè Any documents attached to the application that was issued by foreign authorities or institutions should be translated into Croatian by an authorized translator.
The body that issues these documents is the Police Headquarters Zagreb. In Zagreb, the Department for Foreigners is located at:
Petrinjska ulica 30 Room 102 Tel: +385 (1) 45-63-111 +385 (1) 45-63-639 Working hours: Monday - Friday: 08 am – 13.00 pm
Since there are usually long queues (especially in the Zagreb Office), you are advised to inform CFCA about your planned visit. CFCA will make arrangements for you to be attended to at a fixed time without waiting in the queue. The contact person èèèè Ms. Štefica Belčić, Phone: +385 (0) 1 4591-060, e-mail: [email protected] Residence permits are valid for one (1) year and can also be issued for family members who are EU citizens, as well as dependant family members who are not EU citizens. A RTA coming to Croatia with his/her family would be well advised, in order to save time and trouble, to apply for the residence permits for all the family members at the same time, regardless of whether they are arriving at the same time. The residence card will be replaced in the event of a change in the personal data mentioned in the document, change in the appearance of the holder, or damage or loss of the document. It is advisable to keep copies of the entire documentation presented to the office for future reference.
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2.1.2 RTA Mission Letters
Mission letters are intended to facilitate the installation of RTAs and, in particular, to accelerate administrative procedures for registering in the country. They certify that the RTA is a long-term expert working on an EC-funded project. These official documents must be presented when applying for residence cards, registering your car and, if necessary when renting an apartment.
There are two types of mission letters:
1. The DEU prepares the first type (see model in Annex A4) and transmits it to the RTA at his/her home country work address, once the Steering Committee in Brussels approved the TW contract. This letter is issued in English and Croatian and co-signed by the Head of Delegation. It confirms that the individual is a RTA in a specific project.
2. The DEU can also supply a RTA with a mission letter containing additional information. This may be needed when applying for a residence permit. Such letters contain information about the exact duration of stay of the RTA and his/her monthly income. This type of mission letter is only issued to a RTA who is already in Croatia upon their request.
2.1.3 Customs
As the RTA is working for a project assisting Croatia under EU financial assistance, no customs duties are due for imports of personal belongings. However, if a RTA is moving house, he/she should provide the removal company with a detailed list of possessions, specifying the value of each item in case of a random check. The list should consist of (an) item(s), the quantity and value (e.g. 10 pairs of shoes, €800). Such a list should be accompanied by a copy of the passport, or ID document with a photo, and a Mission Letter from the DEU (first type of letter, mentioned above).
RTA must buy form "Certificate for exemption from customs duties for goods released for free circulation" at "Narodne novine" stores. He/she filles it and gets verification from beneficiary institution.
2.1.4 Tax Exemptions
A RTA is exempted from personal income tax on all income arising from the performance of his/her duties as RTA, in line with the Framework Agreement between the European Commission and the Government of Croatia, signed on 27 March 2002 (in Annex A: General Conditions relating to the Financing Memoranda, Article 13§5).
The RTAs are usually not exempted in their home country ex lege if their family doesn’t move to Croatia, because there is a place for “coming home and living”. RTAs should check the tax law in their home country and the conditions for not being ought to pay taxes at home.
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2.2 ACCOMMODATION
2.2.1 Permanent housing
General information Rents in Croatia vary depending on the region. The rents in Zagreb are higher than those in other Croatian cities. The DEU has issued a note indicating the maximum amounts allowed for rent for RTAs (see Annex D.1). This maximum amounts are based on real estate market situation in Zagreb. Lease agreement The RTA and the landlord should use the standard lease agreement provided by the Delegation (see Annex A.2 Model Lease Contract). The agreement should at least fulfil the following requirements: • Identify the landlord’s bank account number • Indicate the number of bedrooms • State an end-date no later than the end of the project’s work schedule If the lease agreement follows the standard format, meets the above requirements, and does not exceed the rent approved in the budget, the cost is eligible. In all other cases, prior approval of CFCA is required. If required, CFCA will indicate in its approval which part of the rent is considered as eligible and which is to be financed by the RTA himself. The RTA must keep the original of the lease agreement with the rest of financial documents of the project, for verification by auditors and eventual check up by the contracting authority. Real Estate Agents There are many Real Estate agents in Zagreb. Lists are available in information brochures in hotels. To avoid possible legal problems, RTAs are advised to use a reputable agent. The agent’s fee varies but generally is equivalent to one month’s rent. Fees are eligible if budgeted in the contract budget (the ceiling is one months’ rent). Below are addresses of some Real Estate in Zagreb:
Name of Real Estate Agency Adddress of Real Estate Agency
Adriatic Property Services
Ilica Tel:+ 385 (0)1 376 88 59 Tel:+ 385 (0)91 376 88 54 www.apscroatia.com [email protected]
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Name of Real Estate Agency Adddress of Real Estate Agency
King Sturge Eurotower, Ivana Lucica 2a Tel:+ 385 1 4826-114 Fax:+ 385 1 4826-194 E-mail:[email protected]
Elite-International Property Consulting Berislavićeva 16 Tel:+ 385 1 4611 869 Fax:+ 385 1 4611 869 E-mail:[email protected]
Metropola Podvršje 13 GSM:+ 385 98 864-399 Tel:+ 385 1 2430-161 E-mail:[email protected] www.metropola.hr
Ozana Dvorničićeva 33 GSM:+ 385 91-4266-933 Tel:+ 385 1 4684-703, 4684-752 Fax:+ 385 1 4684-752 E-mail:[email protected] www.ozana.hr
Staza Amruševa 10 Tel:+ 385 1 4816-816 Fax:+ 385 1 4816-817 E-mail:[email protected]
Zagreb Real Estate & Consulting Remete 148 Tel:+ 385 1 4580-580 E-mail:zrc@zrc:hr www.zrc.hr
Zagreb West
Đorđičeva 20/1 Tel:+ 385 1 4811-848 Fax:+ 385 1 4921-662 E-mail:[email protected] www.zagrebwest.hr
Bradmore Consulting
Trg maršala Tita 8 Tel: + 385 1 4826-114 Fax: + 385 14826-194
Press Advertisements If you choose to look for accommodation through press advertisements, you will find the largest number in “Plavi Oglasnik” (www.oglasnik.hr). This newspaper is issued on Monday,
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Wednesday and Friday and contains only advertisements. Please note, however, that some advertisements are placed by estate agents.
2.2.2 Hotel accommodation
The RTA is entitled to up to 30 days of additional full allowance to stay in a hotel during the first days of his/her stay in Croatia. The spouse and the children of the RTA are entitled to 50% of that rate. Booking through the internet could be cheaper, but we also recommend checking the price over the telephone and, if you plan to stay longer than one week, negotiating the price. The DEU has obtained preferential rates for staff of the European Commission in 4 hotels in the city centre: Sheraton (115 EUR), Westin (115 EUR), Four Points Panorama (109 EUR) and Dubrovnik (104 EUR). We recommend RTAs to negotiate the price of their stay on the basis of the preferential rates obtained by the DEU. If you are looking for a lower priced hotel in the centre of the city, then the Jägerhorn is located on Ilica 14 (although it may be noisy due to the tramway passing in front of hotel). The Aristos is also very practical, being the nearest hotel to Pleso Airport (6-7 km).
Name of Hotel Adddress of Hotel
ARCOTEL Allegra ****
Branimirova 29 Tel:+ 385 1 4696-000 Fax:+ 385 1 4696-096 E-mail:[email protected] www.arcotel.hr
ARISTOS ****
Cebini 33, Buzin Tel: +385 1 6695 900 Fax:+385 1 6695 902 E-mail: [email protected] www.hotel-aristos.hr
Dubrovnik *** Gajeva 1 Tel:+ 385 1 4863 555, 4818-446 Fax:+ 385 1 4863-506 E-mail: [email protected]
Esplanade ***** Mihanovićeva 1 Tel:+ 385 1 4566-666 Fax:+ 385 1 4566-050 E-mail:[email protected] www.regenthotels.com
Gaj **** Jezerska 24 A Tel:+ 385 1 3817-222 or (224) Fax:+ 385 1 3817-223 E-mail:[email protected]
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Name of Hotel Adddress of Hotel
www.hotelgaj.hr Jadran ***
Vlaška 50 Tel:+ 385 1 4553-777 Fax:+ 385 1 4612-151 E-mail:[email protected] www.hoteljadran.hr
Jägerhorn **
Ilica 14 Tel:+ 385 1 4833-877 Fax:+ 385 1 4833-573
Laguna ***
Kranjčevićeva 29 Tel:+ 385 1 3047-000 Fax:+ 385 1 3047-077, 3820-035 E-mail [email protected] www.hotel-laguna.hr
Palace **** Strossmayerovtrg 10 Tel:+ 385 1 4899-600, 4920-530 Fax:+ 385 1 4811-358 E-mail:[email protected] www.palace.hr
Panorama ****
Trg Krešimira Ćosića 9 Tel: + 385 1 3658-333 Fax:+ 385 1 3092-657 E-mail:[email protected]
Sheraton ***** K. Borne 2 Tel:+ 385 1 4553-535 Fax:+ 385 1 4553-035 E-mail:[email protected] www.sheraton.com/zagreb
Westin ***** Kršnjavoga 1 Tel:+ 385 1 4892-000 Fax:+ 385 1 4892-001 E-mail:[email protected] www.westin.com/zagreb
Please note that you are entitled to no more than 30 days of hotel accommodation. Your allowance (and those of your family members) is eligible within the project for the actual number of nights spent in the hotel. Therefore you will be required to present the original hotel bill as a means of verifying the number of daily allowances for which you are eligible.
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2.3 ASSISTANTS While the ministry or agency in which you are working should take care of the secretarial assistance needs of the project, you are responsible for selecting your assistant. Assistants should be of Croatian nationality and must not come from the Croatian institution that you are working with. The rule is that they cannot have had a contractual relationship with the host institution in the 6 months preceding their contract within a Twinning project. Getting an assistant with good English in Zagreb should not be a problem. The maximum salary for an assistant is € 1,800 per month. The CFCA recommends a salary level between 1,500 and 1,800 €. It is important to bear in mind that your assistant should be a good organiser – he/she does not have to be an expert in the area in which you work. It might be an idea to get in contact with other RTAs in Croatia and ask them about their experiences in searching for assistant. 2.3.1 Recruitment
The RTA and the project leaders are responsible for the recruitment of the RTA assistant. Please note that the selection process must be competitive. You are required to keep at least three (3) offers, (CVs, resumes, etc) on file. Please also note that the costs of recruitment (press advertisements, interviews, employment agency fees, etc.) cannot be refunded from the Twinning budget. Advertisements on internet websites
Many RTAs in Croatia find their assistants by advertising the vacancy in a very popular website visited by individuals looking for a job: www.posao.hr. Placing an advert in this website is free of charge. The Twinning partners only need to send an advertisement to the e-mail address (word form) and in about one hour it will be published on the front page. Another website for this kind of advertisements is www.moj-posao.net. It has various prices, it depends on the place. For example advertisement on the front page including company logo costs 2090,00 kn for one week, and 3400,00 kn for two weeks. The procedure is the same as above. Advertisements in Daily newspapers
Večernji list: An advertisement (1/8 page’s) published in the national editorial on Saturday (when the most advertisements are published) costs 4,420 kn plus manufacturing costs. Tel: 01/ 6300 500. Jutarnji list: An advertisement (1/8 page’s) published in the national editorial on Saturday (when the most advertisements are published) costs 3,700 kn plus manufacturing costs. Tel: 01/6173 800. You need order to order the advertisement at least four days before publication.
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*It can also be published on the DEU Croatia website and CFCA website. The person to contact is DEU Twinning coordinator, Mrs. Caroline Frieh-Chevalier and CFCA Twinning coordinator, Mrs. Štefica Belčić.
2.3.2 Contracting
The MS Project Leader is responsible for recruiting the assistant, the most common way to do it is through a simple service contract, piece work agreement. All payments (taxes, insurance,…) in accordance to the Croatian law should be responsibility of RTA Assistant. In practice this means that the RTA takes care of all legal issues related to the contract which should be signed by the Project Leader as he/she is ultimately responsible for the implementation of the project. In order to have a proper file concerning this recruitment, we recommend keeping the following documents in English:
• Terms of Reference for the position (a short job description)
• CVs from three candidates
• Justification of the choice signed by the RTA Since the contracting process may take several weeks, and it is very useful if the assistant is available at the beginning of the project, the Project Leader from the assisting Member State may contract the assistant directly for an interim period, provided that it does not exceed 2 months, and that the assistant’s contract does not take effect before the Twinning contract is notified to the Member State. Alternatively, in order not to delay the process, the assistant can be selected even during the preparation of the contract and contracted at the same time as the contract is signed.
Please note that for legal reasons the contract must always contain the clause that the assistant is responsible for his/her own tax and social insurance.
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2.4 TELECOMMUNICATIONS
2.4.1 Fixed Telephone
The fixed telephone service providers existing in Croatia are T-Hrvatski Telekom, Optima telekom (www.optima.hr) and H-1 (www.h-1.hr/index.php).
For T-Hrvatski Telekom are three (3) tariffs of the prices varying from 0.28 Kuna to 1.95 Kuna per minute. A price list can be seen on T-Hrvatski Telekom's Web page - http://www.t-com.hr/privatni/kzona/cjenici/tel_tarife_start.asp.
The same company can provide you with ISDN, DSN and ADSL connections to Internet. All apartments are equipped with at least one fixed telephone line.
Public telephones can be used only with telephone cards bought in a post office or at a kiosk. They cost 50, 100 or 200 kuna. Long- distance calls
In order to call a number in another city in Croatia, you have to dial 0 and the city code, for example, to Split it will be: 0 21 and then the number you require. Below is a list of the EU country codes:
Country Phone-number Austria 0043 Belgium 0032 Cyprus 00357 Czech Rep. 00420 Denmark 0045 Estonia 00372 Finland 00358 France 0033 Greece 0030 Germany 0049 Hungary 0036 Ireland 00353 Italy 0039 Latvia 00371 Lithuania 00370 Luxembourg 00352 Malta 00356 Netherlands 0031 Portugal 00351 Slovakia 00421
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Slovenia 00386 Spain 0034 Sweden 0046 UK 0044
Internet
Access to international numbers through the Internet is also available. Telephone operators offer various internet connection services that you can find on their web pages.
2.4.2 Mobile telephones
There are three (3) GSM network providers in Croatia: Vip, T-Mobile and Tele2. The services they provide are comparable in terms of quality of connections and coverage of the territory of Croatia. They all have roaming agreements with GSM networks in all countries of Europe and most countries in the rest of the world. Small price differences occur between different types of services of these providers. NB: Please note that the purchase of a mobile Tel and the cost of the Tel bills can under no circumstances be financed out of the Twinning budget. The information here is provided in case you might want to purchase a mobile Tel for yourself. There are two (2) ways of getting a mobile telephone: Pre-paid service
This option is the easiest. All you need is a copy of your passport and the money to buy the prepaid card. The services are called: VIPme, SIMPA and Tele2 . Charge cards for these telephones can be purchased at newsagents, petrol stations, supermarkets and authorised dealers. You can also load up your account in any Euronet cash dispenser. Standard mobile account
In order to purchase the standard mobile account you will need to provide the operator with your passport, or another ID card with a photo, mission letter (specifying the duration of your participation in the project), proof of registration in the place of residence. All three providers have dealers all over the country. Their main sales offices in Zagreb are listed below. The web-sites have sections in English and contain detailed information about all services and prices.
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VIP Trg Drage Iblera 3 Tel.: +385 1 4619 691 Fax: +385 1 4619 891
Ljudevita Gaja 2B Tel.: +385 1 4815480 Fax: +385 1 4815482
Avenija Dubrovnik 15 Tel.: +385 1 6527103 Fax: +385 1 6529079
T-mobile Shop Address Phone (01) BAKBI Vlaška 90 4576-798 DRADAR - HANDY SHOP Slavenskog 1 (Shopping centar Prečko) 3873-883 ELEKTROMAGIC MC d.o.o. Maksimirska 78 2305-900 ELEKTROMAGIC MC d.o.o. Amruševa 1 4814-777 MOBILOTEHNIKA Ilica 292 3704-531 PRO-TRADE - HAMA CENTAR Frankopanska 22 4849-152 PRO-TRADE - HAMA CENTAR Antuna Bauera 28 4557-041 PRO-TRADE - HAMA CENTAR Ilica 14 4830-169 RAM 4 - MOTOROLA DREAM Martićeva 14a 4614-597
RAMADI - ESPOS Trg Ante Starčevića bb (Importanne centar)
4572-093
T-Centar Savska 32 4813-078 T-Centar Iblerov trg 7 4621-646 T-Centar Trg A. Starčevića bb (IC) 4552-295 T-Centar Jurišićeva 13 4811-656 TEHNO STUDIO - TECHNO MAX Škorpikova 34 (King Cross) 3475-250 T-Mobile shop Trg Petra Preradovića 3 4984-760 T-Mobile shop Ulica gr. Vukovara 23 4984-126 2.5 POST, COURIERS AND MESSENGERS
2.5.1 Postal services
The Croatian postal service is a dependable one. It takes approximately a week for a standard letter to reach the EU countries. The price of a standard letter sent locally is 2.80 Kn while the price of a standard letter for abroad is 7.20 Kn. To make sure your letter arrives to the addressee, it is advisable to send a registered letter with an acknowledgement of receipt that should be returned to you when the addressee signs it.
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Letter boxes are yellow and the mail is collected every day by 6 pm. Post offices are open from 7 am to 7 pm, on Saturdays from 7 am to 1 pm. The Central Post Office (Pošta 2) in Branimirova street (next to the Railway station) is open 24 hours a day. The internet address of the Croatian Postal Service is http://www.posta.hr/. 2.5.2 Messenger services
There are several messenger services in Zagreb. Please see the list for details. You can order a messenger by Tel or on-line from all the companies below. HPEKSPRES www.posta.hr
Part of Hrvatska pošta (Croatian Post), they offer services within the city of Zagreb and nationally. CITY EXPRESS www.cityexpress.hr Trg N. Š. Zrinskog 1, Zagreb tel. 01/ 4610 333
Croatian-owned messenger service. For more information, including prices, please refer to the website. DHL www.dhl.hr Turinina 3 10020 Zagreb Tel: +385-1-6651-111 Fax: +385-1-6651-120
An international company which needs no introduction. Specialising mostly in international parcels. IN-TIME www.in-time.hr Pleška 47c 10410 Velika Gorica Tel: 01/ 62 65 315 Fax: 01/ 62 65 316
Competitive, especially on the domestic market.
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2.6 TRANSPORT AND TRAVEL
2.6.1 Driving
You can drive your car with plates from your country of origin while you are a temporary resident in Croatia. This is allowed for a maximum period of three months. As RTAs are going to be resident in the country for more than three months, they must register their cars in Croatia. This is regulated in "Road Traffic Safety Act", articles 246 and 249 which are at your disposal from DEU and CFCA. The maximum duration of temporary registration is 12 months. After that period, the registration has to be renewed to another 12 months. Registration of the car is only possible once you are registered as temporary resident. Temporary plates have green letters and numbers. In order to register the car, the RTA gets from CFCA a form, where it is stated that he or she is free of customs duties. The RTA should request this from the National Twinning Contact Point, in writing. The address where cars have to be registered is Zagreb, Heinzelova 98, room 35. Working hours are 7.30-19.00, Monday to Friday. In order to register the car you will need: • car registration documents (doesn't have to be translated). • proof of ownership (invoice - doesn't have to be translated). It doesn’t have to be
specifically invoice. It could be anything that proves that car is RTAs own property. Invoice is the most suitable proof.
• proof of registration in your place of residence • proof that car has passed a technical examination in Croatia. Technical examination has
to be done before registration at technical check station. There are many of them in Zagreb. This is link with addresses: http://www.cvh.hr/hrv/tehnicki_pregled.asp?id=tehnicki_5&zup=1#podaci
• passport and residence permit • car insurance in Croatia. The vast majority of technical check stations have car insurance
desk, so it can be done at the same place.
Prices: 90 HRK - plates, 35 HRK - driving license, technical examination - around 800 HRK, car insurance - depends from car to car. Driving licences International and other European driving licences are recognised in Croatia. Buying a car in Croatia RTAs who have a residence permit and are registered in their place of residence in Croatia can purchase a car here. When buying a new car, you are not entitled to VAT exemption. If you choose to buy a used car, you have to pay tax on the transaction. When buying a used car, you sign a sales contract with the previous owner, who is also obliged to give you the
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registration documents. Once you have settled the tax payment at the tax office in your place of residence, you have to register your car. The documents you require are: • passport or ID card • residence permit • registration in place of residence • old number plates • old car registration documents • sales contract • proof of payment of tax
The office to go to is the Police Headquarters Zagreb, Heinzelova 98, Zagreb, Tel. 01/63-33-333 Traffic regulations Traffic regulations in Croatia are similar to those in other EU countries. Speed limits are 50 km/h in built-up areas, 90 km/h outside of cities, 110 km/h on roads restricted to motorcar traffic and 130 km/h on motorways. Roads in Croatia are generally in fairly poor repair. There is a number of motorways that link the main cities. The wearing of seat belts in both front and rear seats is obligatory at all times. Use of a mobile Tel when driving is prohibited (unless it is a hands-free set). The use of daytime lights is obligatory during the standard time, as oppose to the daylight saving time when it is not. The Croatian traffic police are very tough on drunk driving. The alcohol limit is 0.5 per mill. A driver who is found to be above the limit is liable to have his/her driving licence taken away. In certain cases confiscation of the car and a prison sentence may be imposed. Fines for speeding and other road offences vary between 300 Kn and 2 000 Kn.
2.6.2 Parking in Zagreb
Parking in the streets of central Zagreb can be a problem. There are several guarded car parks (indoor and outdoor), but it is cheaper to park in the street. Parking zones are always clearly indicated and it is prohibited to park anywhere else. In order to park in the centre of Zagreb, from Monday to Friday between 7 a.m. and 7 p.m., you need to purchase a parking ticket from a parking meter. These are located every 100 meters in a parking zone. Parking zones are divided into 3 zones. Each zone has its own parking price as well as the allowed time of parking. With numeric signs of parking zone there are also differences in the colour of each zone that can be finding on the proper traffic signalization. 1. Zone is marked with red colour maximum parking time is 60 minutes. 2. Zone is marked with yellow and maximum parking time is 120 minutes. 3. Zone is marked with green and maximum parking time is 180 minutes.
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Parking prices in each zone is 1. zone........ 16 kn/hour 2. zone........ 8 kn/hour 3. zone........ 4 kn/hour The valid parking ticket should be placed on the dashboard inside the car for inspection. If driver does not buy the parking ticket or crosses the parking time he will get a fine on his windshield with order to pay the ticket fine. The control of the parking spaces in the centre of Zagreb is done by the controllers that are working for the city company Zagreb parking, witch gives out ticket fines but you can't buy parking ticket there. In order to pay parking space there are couple of way to be done. You can buy ticket: • at the newspaper stand • with coins that you put in the parking machine that gives out the tickets; • by using subscription on the magnetic parking card; • by using a mobile Tel service in order to pay with M-parking (for more information see
www.zagrebparking.hr) Subscription stickers are allowed on to be both by those who live or work in that area, or those who have their residents or headquarters in one of those streets that are in parking zone. If you happen to live in the paid parking zone and would like to park your car within the area between 7.00 a.m. and 7.00 p.m. on weekdays, you can apply for a special parking permit. In order to request a permit you have to be registered in your apartment. Subscription stickers are sold on this address, Zagrebparking, Ilica 45. Public Garages In public garages the way of zone parking is not in use nor there is a time limit. Prices are different for each garage individually. You can find public garages in the centre of city on these addresses. • Ilica 45 (Tuškanac) • Petrinjska 59 • Martićeva 69 • Palmotićeva 25 • Iblerov trg • Starčevićev trg • Nova ves/Tkalčićeva • Langov trg • Svetice • Kvaternikov trg • Rebro
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2.6.3 Public transport
Zagreb City Transport
Zagreb can boast a reliable, well-integrated and cheap bus and tram network. Maps and timetables can be found at www.zet.hr . As this web site is currently in it's early stages of development, there is not much information in English. Apart from fares information and tariff regulations, little is available in English at this time. Buses and trams cover most of the city. The major points where ground public transport lines meet are Trg Stjepana Radića and Trg bana Jelačića. All services can be crowded at peak hours, but by and large they are remarkably punctual. Regular bus and tram routes close down around 11-11.30 p.m. From 11.15 p.m. to 4.45 a.m. drive night buses and trams. For timetables check www.zet.hr. Tickets for trams and buses can be bought in any kiosk with «Duhan», «Tisak» etc. logo. The price of a tramway/bus ticket bought on the tram is 10 Kuna while the same ticket bought on a kiosk or in a post office costs 8 Kn. Two single tickets are required for a journey on a night bus. You can even buy a daily ticket for 25 Kn or a monthly subscription for the price of 290 Kuna, which is valid for bus and for tram as well. Children under 6 and persons over 65 years ride free. Validate the ticket(s) in the machines next to the doors on buses and trams. Failure to validate your ticket will cost you a fine of 150 kn. Nevertheless, you should always ask the inspector to show his ID and issue you with a receipt for the fine. For additional information about routes, prices etc., call (01) 365 15 55 or send an e-mail to: [email protected] You can also purchase a map of the entire Zagreb transport system at the ZET office at Marićev prolaz (Marić passage) (between Praška and Gajeva ulica in the downtown) and also at the tourist information office on Trg bana Jelačića you can request a map for public transport called «Zagreb 04.00-24.00». Map is completely free and full of useful information in Croatia, English and German language. Taxi
Taxi services in Zagreb are expensive. It is always advisable to call a taxi (number is 970) or to pick one up from a taxi rank. Very seldom taxis can be hailed in the streets of Zagreb. They are normally waiting at taxi ranks. There is just one Taxi Company in Zagreb. Taxi tariffs are as follows:
Start 19, 00 kn from Monday to Saturday between 05 a.m. and 10 p.m. 7,00 kn per 1 km.
Sunday, Holydays and between 10 p.m. and 05 a.m 7, 00 kn +20% per 1 km
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One hour of waiting 75, 00 kn Luggage (one piece) 3, 00 kn For longer trips (exceeding 50 km), it is better and more economical to negotiate the price with the driver before setting out. Every taxi driver is required by law to exhibit a card with the standard km rate they apply – it should be placed on the rear door window. If no such card is exhibited you are strongly advised against taking the taxi. Drivers generally speak a little English and German.
2.6.4 Inter-city transport
According to the Twinning Manual, inter-city travel of experts is reimbursed up to the equivalent of a 1st class return train ticket to the place of destination. For travel within Croatia, buses are the most rapid and cost effective form of transport and there are regular departures to all major towns. Trains also run to Istra, Slavonia and Dalmatia (to Split via Knin). Trains in Croatia, however, are rarely faster than bus travel. The Croatian rail system is quite well developed. However, journey times tend to be long. Detailed information about the timetable and cost of tickets to all destinations is available from the Internet http://www.hznet.hr/eng/. Tickets can be purchased at railway stations or at most travel agencies. Some travel agents deliver tickets to your office, but may charge a small fee for this service. There are airports in major Croatian cities: Zagreb (Pleso), Zadar, Split, Dubrovnik, Osijek. Zagreb is directly connected with almost all European capitals, but still does not have direct flights to North America. Zagreb’s Pleso airport is at 17 km from the city centre. There is a Croatia Airlines airport shuttle bus between the airport and the city centre. The buses depart from the city's main bus station (Autobusni kolodvor), in front of Croatia Airlines office every half-hour, the first leaving at 5.30 am, the last at 7.30 pm. From the airport arrivals terminal they depart daily at 7 and 8 am and then every half-hour until 8 pm. It takes 30 minutes from the airport to the city centre. The price of the ticket is 25 kn (one way). Zagreb – Pleso International Airport: Tel./fax: + 385 1 652-52 22. For more information: www.tel.hr/zagreb-airport
2.6.5 Travel agents
Flight, rail and coach tickets can be purchased through travel agencies. Since you will be booking quite a lot of travel, it may be a good idea to sign an agreement with a selected
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agency. Under such an agreement you could enjoy special discounts and, in some cases free delivery of the tickets you order to your office or home. The DEU in Zagreb is working with: Flamingo Tours Nova ves 11 (Centar Kapltol) 10 000 Zagreb tel.: +385(0)1 4860-600 fax: +385(0)1 4860-601 e-mail: [email protected] You will find more agencies on http://www.zagreb-touristinfo.hr/?id=41&l=e&nav=nav2 2.7 BANKING The Croatian currency is the Kuna, established in 1993. One Kuna is made up of 100 lipa. The current exchange rate is approximately of 7.25 Kuna to the EURO, and 9 Kuna to One Pound Sterling. Kuna banknotes come in 1000, 500, 200, 100, 50, 20, 10 and 5 denominations. Coins are delivered in 5, 2 and 1Kn amounts and 50, 20, 10, 5, 2 and 1 lipa amounts. Banks in Croatia provide the best personal banking services. To open a current bank account you must be in possession of your passport/driving licence or an identity card. Most banks issue MAESTRO/VISA/EUROCARD/MASTERCARD, which you can use outside of the country. Credit cards such as VISA, AMERICAN, and DINERS are usually accepted in shops, restaurants and petrol stations but it is advisable to check beforehand. Savings accounts can also be opened in various foreign currencies, EURO being the most popular since the local population does not trust the local currency and usually converts Kunas in EURO.
Name of bank Address of bank
Croatian National Bank
Trg hrvatskih velikana 3 Tel:+ 385 1 4564-555 Fax:+ 385 1 4550-726 E-mail:[email protected] www.hnb.hr
Erste & Steiermarkische Bank
Varšavska 3-5 Tel:+ 385 1 062 37-2560 Fax:+ 385 1 062 37-2561
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Name of bank Address of bank
Web site: www.erstebank.hr Privredna Banka Zagreb
Račkoga 6 Tel:+ 385 1 4723-464 Fax:+ 385 1 4723-461 Web site: www.pbz.hr
Raiffeisenbank Austria
Petrinjska 59 Tel:+ 385 1 4566-466 Fax:+ 385 1 4811-624 E-mail: [email protected] www.rba.hr
Zagrebačka Banka
Trg bana J. Jelačića 10 Tel:+ 385 1 6104-000 Fax:+ 385 1 4813-815 www.zaba.hr
2.8 MEDICAL SERVICES
2.8.1 Health insurance
As specified in the Twinning Manual, all RTAs and their families must be insured either by themselves or through their home administration. At a minimum, the insurance should cover the following: • Full cover for health care costs arising from sickness or accident (in-patient and
emergency out-patient) • Transport to the medical centre • Sending of a doctor • Sending of essential medicines which are not available on the spot • Transport in case of emergency from the place where the RTA is assigned • Return flight ticket for one relative • Emergency dental care costs • In case of death, reimbursement of the costs of the coffin, including its repatriation to the
country of origin
2.8.2 General health care
The Croatian public health care system has been badly managed and underfinanced for years. The state hospitals are in debt and poorly equipped, so if you need health care it would be advisable to use a private facility rather than a public one. In case of emergencies you can call 94 or 112 for the free-of-charge emergency service.
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There are a number of private clinics and health centres in Zagreb that cover the entire spectrum of health care needs. The professional level of doctors in Croatia is high, but not all of them speak English. Some speak French or German. Below is a list of selected private health centres in Zagreb.
Polyclinic Zagreb “Intermedika” Medveščak 26 10 000 Zagreb tel. 385(0)1 4684-855 fax 385(0)1 4684-855 Polyclinic “Nemetova” Nemetova 2 10 000 Zagreb Tel.: 385(0)1 4693-111 Fax. 385(0)1 4673-975 e-mail: [email protected] http://www.poliklinika-nemetova.hr
Polyclinic "Sunce" Trnjanska cesta 108 10 000 Zagreb Tel:+385 (0)1 304 6666 [email protected]
2.8.3 Dental care
The choice of dental clinics in Zagreb as well as other larger cities is very wide. Average prices for a filling vary between 200,00 KN and 400,00 KN. Zagreb dental clinic that can be recommended include but are not limited to:
Dr. Ksenija Bival Degenova 1 10 000 Zagreb Tel.: 385(0)1 466-67-75 Dr. Zoran Dučić Jordanovac 6 10 000 Zagreb
Tel.: 385(0)1 230-24-11
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2.9 MEDIA
2.9.1 Broadcasting
Croatian Public Radio broadcasts on 3 national and several regional channels. There are also several private radio stations broadcasting nationwide for example, Otvoreni radio as well as numerous regional and local radio stations. Most radio stations transmit the RDS signal. Croatian Public Television broadcasts on 2 national channels and 1 satellite channel. There are also several commercial TV channels: Nova TV, RTL Televizija. Programmes are transmitted in stereo NICAM by the PAL system. Most homes are fitted with cable TV offering more than 60 channels in Polish, English, German, French, Spanish, Swedish, Arabic, etc.
2.9.2 Press
Widely read newspapers are Večernji list (www.vecernji-list.hr), Vjesnik (www.vjesnik.hr) and Jutranji list (www.jutarnji.hr), plus the newsmagazine Globus and Nacional. Principal European dailies can be purchased at TISAK and DUHAN kiosk in the downtown and at larger Zagreb’s hotels. International newspapers, magazines and books can be purchased in bookshops such as Algoritam, Tamaris and Ljevak where they arrive on daily basis. Your home embassy may provide national press reviews from your home country.
ALGORITAM bookshop Gajeva 1 10000 Zagreb Tel. 00385 1 4881-555 Open: 8.30 am – 9 pm, Sat. 8.30 am – 3 pm, closed Sun.
LJEVAK Trg bana Jelačića 17 10000 Zagreb Tel. 00385 1 481 29 92 Fax. 00385 1 481 29 70
2.9.3 Electronic media
“MediaScan” a daily review of Croatian print and broadcast media. Extensive collection of English translations of articles from the Croatian press and broadcast of the day. For subscription prices please call (00 385 1) 66-98-113 or send e-mail: [email protected]
“HINA information service” daily collection of Croatian and international news and insight in English with a number of thematic news services Please look at www.hina.hr.
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2.10 LANGUAGE COURSES AND SCHOOLS
2.10.1 Croatian language courses
There are several schools in Zagreb which offer classes in Croatian as a foreign language. The best known schools of Croatian in Zagreb are:
Name of language school Address of language school Centar za strane jezike Vodnikova
Vodnikova 12, 10 000 Zagreb Tel: +385(0) 1 4877-800, 4877-803 Fax: +385(0) 1 4877-808 e-mail: [email protected] www.vodnikova.hr
Sova Croatian Language School
Varšavska 14, 10 000 Zagreb Tel.: 385(0) 1 48 30 570 Fax: 385(0) 1 48 30 645 e-mail: [email protected] www.sova.hr
Berlitz Language Centre
Amruševa 10 Tel:+ 385 1 4812-116 Fax:+ 385 1 4811-958 E-mail:[email protected] www.berlitz.com
Inlingua
Bogovićeva 1 Tel:+ 385 1 4921 877 Fax:+ 385 1 4821 879 www.inlingua.com
2.10.2 Schools for your children
There are a number of schools for foreign nationals in Zagreb. RTAs are entitled to the reimbursement of school fees of up to 12,000 Euro per annum per child. Below is a list of international schools (primary and secondary) in Zagreb:
Name of school Address of school American International School of Zagreb
Voćarska 106, 10 000 Zagreb Tel. +385-(01) 4680-133 Fax. +385(01)4680-171 e-mail: [email protected] www.aisz.hr/
Deutsche Internationale Schule in Zagreb Fratrovac 36, 10 000 Zagreb Tel.: +385 (01) 234 7655 Fax. +385 (01) 234 7664 e-mail: [email protected] www.deutscheschule.hr
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Name of school Address of school École Française de Zagreb Fratrovac 36, 10 000 Zagreb
tel/fax : + 385(1) 23 47 710 e-mail: [email protected] http://ecole.zagreb.free.fr
XV. Gymnasium (the international program follows the International Baccalaureate Organisation)
Jordanovac 8, 10 000 Zagreb Tel : +385 1 230-22-55 Fax : +385 1 2321-564 e-mail : [email protected] www.mioc.hr
2.11 CULTURAL CENTRES
Name of institution Address of institution Austrian Culture Institute Ivana Gundulića 3
Tel: +385 1 48-81-250 Fax: +385 1 48-30-739 Web site: www.atembassy.hr/kultur Email: [email protected]
British Council Ilica 12/I, Tel:+385 1 48-99-500 Fax:+385 1 48-33-955 Web site:www.britishcouncil.hr Email: [email protected]
French Cultural Institute Preradoviceva 40, Tel: +385 1 48-55-222 Fax:+385 1 48-56-082 Web site:[email protected], Email: www.ambafrance.hr
Goethe Institute Inter Nationes Ulica grada Vukovara 64, Tel:+385 1 61-95-000 Fax:+385 1 61-95-025 Email: [email protected] Web site:www.goethe.de/ms/zag/
Italian Culture Institute Preobraženska 4, Tel:+385 1 48-30-208 Fax:+385 1 48-30-207 Web site: www.italcult.hr Email: [email protected]
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2.12 USEFUL INTERNET ADDRESSES
Cinemas www.kinematografi.hr www.blitz-cinestar.hr
Croatia Airlines www.croatiaairlines.hr Croatian Bureau of Statistics www.dsz.hr Croatian Government www.vlada.hr Croatian Legal Centre www.hpc.hr Croatian National Bank www.hnb.hr Croatian President www.president.hr Croatian Railways www.hznet.hr/medunarodni.htm Croatian Tourist Board www.croatia.hr EC Delegation to Croatia www.delhrv.cec.eu.int EuropeAid Cooperation Office Website on CARDS
http://www.europa.eu.int/comm/europeaid/projects/cards/index_en.htm
Facts and Figures SAP in Croatia www.europa.eu.int/comm/external_relations/see/croatia/index.htm
International Airport Pleso www.tel.hr/zag-airport Law Database www.pravnadatoteka.hr/eng Lonely Planet – Tourist Information www.lonelyplanet.com/destinations/europe/croatia Official Gazette of the RH www.nn.hr Parliament www.sabor.hr Privredna Banka Zagreb www.pbz.hr Zagreb County Tourist Bureau www.tzzz.hr Zagreb Stock Exchange www.zse.hr Zagreb Tourist Information www.zagreb-touristinfo.hr
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SECTION 3 FINANCIAL MANAGEMENT
Your main contact for financial management issues related to your contract is the CFCA. You will find the project manager for your contract in Annex B4. Please refer any queries related to the financial management and reporting to that person. The DEU and CFCA have developed a set of clear guidelines regarding invoicing and payment procedures applicable to specific groups of contracts (depending on the date of endorsement). 3.1 GENERAL RULES For contracts signed on or after 1 May 2004, Art. 4.2 of the special conditions provides for an initial pre-financing instalment of 80% of the estimated budget for the first 12 months to be paid. At the beginning of the project (once the contract has been endorsed) it is strongly recommended that your administration apply for a pre-financing instalment.
Upon completion of each quarter of the project the administration of the assisting member state should prepare an interim quarterly report, including section 3, which sets out the total amount of disbursements in the reporting period for key groups of costs. According to Art.15 of Annex A2 to the contract, further pre-financing may only be given if the expenditure actually incurred equals at least 70% of the previous payment (and 100% of any earlier payments) as attested in the corresponding interim report and, where applicable, in an audit report (for pre-financing sums exceeding € 750,000, Art. 15.6.). The total sum of pre-financing under the contract may not exceed 90% of the overall amount. The remaining 10% can be recovered at the end of the project upon presentation of the final report supported by an audit certificate.
In some cases, the allowances for the RTA are taken out of the main budget and are payable to the RTA directly and not through his/her administration (provisions in Annex A5 to the Twinning contract). In such cases, separate requests for pre-financing instalments should be presented. The RTA should in any case send all supporting documentation (invoices, etc) to their home administration, which will be audited for the entirety of the costs incurred during the project.
Templates for requests for pre-financing instalments are included in Annex V to the Twinning contract. 3.2 VAT RECLAIMS According to the Framework Agreement between the EU and Croatia, VAT and other taxes on items purchased as part of Twinning projects cannot be charged to EC financed project budgets. The VAT can not be refunded to the RTA. The invoices should contain the net amounts as well as the clause on VAT exemptions.
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3.3 BUDGET REALLOCATIONS AND OTHER MODIFICATIONS There are two ways to change the provisions of your contract – through a side letter or through an amendment (see two templates in Annex A3). Which you use depends on the type of change being made (see below). The two types of document follow different procedures:
1. Side letters &
2. Amendments The modifications will only apply to subsequent implementation and cannot apply retroactively. 1. Side Letters: The following changes require a Side letter: ♦ Changes which do not affect the basic purpose of the project, including: Changes of the
STEs, Introduction/prolongation of activities related to original work plan ♦ Reallocations below 15% of the total Twinning budget
Practical issues: ♦ Side letters must be signed by the BC and MS PL: MS PL can delegate RTA to sign side
letters on his/her behalf for the lifetime of the project (BC PL cannot delegate) ♦ Side letters are not needed for the notification of changes in the price of travel costs and
per diems (use of the provision for changes in prices) or for changing the time schedule of STEs missions
♦ All relevant pages of the Twinning contract which are being modified by the Side letter need to be annexed; e.g. relevant sections of the budget in case the change introduced in the narrative part has budgetary implications (please bear in mind that the budget should correctly present the introduced change), CVs of the new experts
♦ If the expert which is being introduced through side letter is of a different category than the one from the original contract (or any previous side letter/addenda) than this change implies budgetary changes
♦ Side letters are expected to be submitted 48 hours to the CFCA and the DEU before use is made of the change concerned
♦ Side letters enter into force on the date of arrival of the Side Letter (signed, in hard copy) at the CFCA, unless any of its parts is in conflict with the Twinning rules
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♦ Rejection of the Side letter (rejection of the change which is intended to be introduced) by the CFCA suspends the implementation of the proposed change (if carried out the cost are not eligible for financing)
♦ The page with the signatures needs to contain additional text from the preceding articles; the signatures cannot be placed on a blank page without any text from the Side letter
♦ Experts who do not comply with the requirements of the section 5.3.2 of the twinning manual could be introduced in the twinning in an exceptional basis through a side letter and with a throughout justifications that the expertise of the STE introduced cannot be found in the public sector of the MS or of another MS.
Instructions for filling in the relevant parts of the Side letter: ARTICLE 1: Objective; should provide information related to the change (describing the modification) and stating the purpose of this alternation(s); in addition to that this article should provide justification for the every change which is intended to be introduced ARTICLE 2: Modification; should provide information related to the articles and the annexes of the original contract which are being modified (stating every article/annex) ARTICLE 3: Cumulative modifications notified; this article should show the aggregate amount of reallocations made through side letters including the side letter in question ARTICLE 4: Confirmation of validity; should be directly transferred from the template ARTICLE 5: Annexes; should list and number all annexes of the Side letter
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2. Addenda: The following changes require an addendum:
♦ Mandatory results (Article 3 of the Work plan) ♦ MS administration involved in the Twinning project as mentioned in Article 5 of
the Twinning Contract ♦ Implementation period of the Action (legal duration; Article 2 of the Twinning
Contract) ♦ Workplan duration ♦ Definition of the mandatory results and the benchmarks to be achieved (Articles 3
and 4 of the Work plan) ♦ Identity of the MS and BC Project Leaders, the RTA and the main MS short-term experts (Article 6 of the Work plan) ♦ Interruption or termination of the Twinning contract before completion ♦ Suspending the funding or lifting the suspension of funding for a twinning project ♦ Major reallocations beyond 15% of the total Twinning Budget ♦ Change of the Acquis
The following changes do not require the binding opinion of the Steering Committee at Headquarters in Brussels:
♦ Addenda introducing replacement of the BC PL or the main short term experts are approved at the level of the DEU and do not need to receive the binding opinion of the Steering Committee at Headquarters in Brussels
♦ Addenda prolonging period for the implementation of activities (work plan duration), within the legal duration, are approved at the level of the DEU and do not need to receive the binding opinion of the Steering Committee at Headquarters in Brussels.
Practical issues:
Ø All changes which are intended to be introduced through an addendum should be discussed and agreed by all stakeholders before the submission (at the level of the project’s Steering Committee)
Ø Addenda should be submitted to the CFCA at least one moth (preferably two) before the date on which the amendment should enter into force.
Ø Relevant parts of the contract which are being changed need to be annexed to the
addenda; e.g. in case of the change of the implementation period of the action (legal duration) the following parts of the contract should be annexed:
o Original and amended text of the article 2 of the Special conditions, o New budget since the prolongation implies budgetary changes (please note that the
new budget should present column with the original budget, column with the budget
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after the last side letter (showing the number of the side letter which introduced the modification), column with the budget after the addendum and the columns showing savings/reallocations o Relevant articles of work plan which are affected with this change, including Article 5.
(Schedule) Ø Signatories of the Addenda should be the same as the signatories of the original
contract + BC PL; Signatory of the contract on behalf of the MS can delegate this right to the MS PL (with the exception of the case in which the purpose of the Addenda is replacement of the MS PL)
Ø All pages before signatures must be initialled by the CFCA and all annexes numbered, if the amended parts of the workplan and/or the budget are annexed to the addendum, then these annexes should be initialed by the PLs (as in the original contract)
Ø Addenda enter into force upon the notification from the CFCA of the endorsement by the DEU, all changes described in the addendum which are implemented before that point are not eligible for financing
Ø The page with the signatures needs to contain additional text from the preceding articles; the signatures cannot be placed on a blank page without any text from the addenda
The justification provided for the Addenda should be substantial, relevant and well described. Instructions for filling in the relevant parts of the Addenda: ARTICLE 1: Objective; should provide information related to the change (describing the modification) and stating the purpose of this alternation(s); in addition to that this article should provide justification for the every change which is intended to be introduced ARTICLE 2: Modification; should provide information related to the articles and the annexes of the original contract which are being modified (stating every article/annex) ARTICLE 3: Cumulative modifications notified; this article should show the aggregate amount of reallocations made through side letters up to the compilation of the addenda, showing (in the table) the amount of reallocations introduced with each side letter ARTICLE 4: Confirmation of validity; should be directly transferred from the template ARTICLE 5: Annexes; should list and number all annexes of the addenda
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Please, remember�
• All modifications must be numbered and dated, allowing for easy identification and reference.
• Side letters must be submitted in parallel to CFCA and DEU. They can be transmitted by fax, as there is no need for an original copy.
• Formal amendments require submission to the Contracting Authority in four originals signed by the original signatories of the contract.
• All amendments and side letters that affect the budget must be accompanied by a comparative table showing the modified sections of the budget – their original and current shape.
• Side letters and amendments are never retroactive. Expenditure incurred prior to notification or approval cannot be reimbursed.
• All changes must be in line with the Twinning rules: they must respect agreed unit costs (i.e. per diem, flat rate, short-term experts’ fees), represent eligible costs and be clearly linked to project implementation.
Delegation of signature is possible. The Project Leader of the assisting Member State may mandate the RTA to sign side letters on his/her behalf. For formal amendments, the signatory of the contract may mandate the Project Leader to sign on his/her behalf.
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ANNEX A
A1 VISIBILITY GUIDELINES Below are excerpts from the Practical Guide and the EU Visibility Guidelines to the requirements regarding publicity and information. The entire text can be obtained from the Delegation, or from the DEU website: http://www.delhrv.ec.europa.eu/en
The RTAs are requested to follow these guidelines to ensure the visibility of EU funding in the Twinning projects. Information and publicity measures should accompany all activities that are part of the implementation of the Phare/IPA Programmes (publications, conferences and other public events, briefings, purchase of equipment, press conferences, commemorative plaques etc.). The RTA should contact CFCA twinning coordinator and DEU twinning coordinator well in advance of any press release, publications of leaflets, or organizing a public event linked to the project in order to be instructed by the ECD Press and Information Office in further implementation of the exercise. 1. CORRECT USE OF THE EU LOGO
All the visual applications of the publicity and information measures require the use of the EU logo and text describing the funds involved.
The logo has 12 yellow five-pointed stars on a blue background. The number of stars does not change according to the number of EU Member States as twelve is a symbol of perfection, completeness and unity. The blue and yellow colours should be used whenever possible since the logo is more striking in colour. The standard colours are "Pantone Reflex Blue" and "Pantone Yellow”.
A frequent mistake is to position the logo upside down. In order to avoid this, please check carefully the position of the stars. They should be placed horizontal to the upper border, with one point pointing upwards and two points pointing downwards:
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Information concerning the EU logos and images of the EU flag for reproduction can be obtained at: http://www.europa.eu.int/abc/symbols/emblem/index_en.htm.
To ensure consistency of approach the following guidelines should be followed: • the abbreviated forms of the individual Phare/IPA programmes can not be used on
information and publicity materials, since it is not always clear to the general public what these abbreviations stand for
• to ensure that the Phare/IPA projects are seen to be an EU initiative, the title "European Union" has to be used exclusively e.g. European Union PHARE Programme for Croatia
2. PUBLICATIONS FINANCED ENTIRELY OR JOINTLY BY THE EU
The following information must appear on the title page of the publication: For the heading of a publication following EU logo can be used:
Below the heading, with yellow background the name of the Programme: The European Union’s XXXXXXXXX programme for “Partner Country (e.g. European Union PHARE Programme for Croatia) Middle part of the cover page should contain the name of the project. Lower part of the cover page should contain the name and logo of the implementing parties. The following information must appear on the second page of a publication/middle page of the outer layer of the leaflet: “This project is funded/co-funded by the European Union”. and in the lower part of the page: “This publication has been produced with the assistance of the European Union. The contents of this publication are the sole responsibility of /name of the author/contractor/implementing partner/international organisation/ and can in no way be taken to reflect the views of the European Union”. The following information must appear on the last page of a publication/last page of the outer layer of leaflet: For more information: - contact points of the PIU and/or beneficiary
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- contact point of the DEU Delegation of the European Union to the Republic of Croatia Trg žrtava fašizma 6 HR-10000 Zagreb Phone: +(385) (0) 1 4896 500 Fax: +(385) (0) 1 4896 555 Email: [email protected] http://www.delhrv.ec.europa.eu - contact point of CFCA Central Finance and Contracting Agency Ulica grada Vukovara 284 (building C), 10 000 Zagreb, Croatia Phone: +385 (0) 1 459 1245 Fax: +385 1 (0) 459 1075 Email: [email protected] http://www.safu.hr If there is not enough space for DEU and CFCA contact details on the publication, the full names of the Institutions (DEU,CFCA) and their web page would suffice. It is highly recommended that leaflets/brochures have photos that illustrate the results and impact of the action, (not the people managing the project, holding meetings about the issue etc) to show effects and changes the project is achieving and/or on which issues the project is working. It is important to remind that prior print of any leaflet, brochures or a press release, final draft paper must be sent to the DEU's Twinning coordinator for a final check on the content of the document who will also forward the document to the DEU Press and Information Office for approval on the EU Visibility design. Information concerning the templates and examples of the press releases, leaflets, reports, banners, newsletters etc. can be obtained at: http://ec.europa.eu/europeaid/work/visibility/index_en.htm and at the DEU Press and Information Office. 3. CONFERENCES AND SEMINARS FINANCED ENTIRELY OR JOINTLY BY THE EU
The following information must appear on all conference materials: [EU LOGO] Conference organised with financial support from the European Union The above information must appear on the first page of all conference materials and on any posters relating to the event. It must also appear on billboards placed in the conference
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room and measuring approx. 0.7 m x 1.0 m. These billboards should be placed in a position visible to participants at the conference. The above instructions should also be followed in the case of other events (cultural, educational, sporting or other) co-financed by the EU under the Phare/IPA Programmes. 4. EQUIPMENT PURCHASED WITH FINANCIAL SUPPORT FROM THE EU
All equipment purchased with financial support from the EU under the Phare/IPA Programmes should bear the following: [EU LOGO] Financed by the European Union 5. ORGANISATIONS RECEIVING FINANCIAL SUPPORT FROM THE EU
Organisations receiving financial assistance from the European Union should make this fact known in the context of their public relations activities by placing the EU logo on their premises and posters relating to EU matters. All office equipment purchased with financial assistance from the EU (Phare/IPA) should be labelled accordingly, using stickers of the type illustrated above. The EU logo should also be incorporated in invitations, press releases, web pages and other documents.
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6. ORGANISATIONS OF KICK-OFF AND FINAL EVENTS Two visibility events have to be organised in the course of implementation of the project, one at the beginning and one at the end of the project. These public events have to be organised in co-operation with the CFCA PR Office and Project Manager and the DEU Press and Information Office and Task Manager. The date of the last Steering committee of the twinning project should be combined with the closure event of the project in order to limit travel costs of the MS Project Leader. These events represent an occasion to reach the largest possible public about the project in question financed by the EU and implemented in partnership by Croatia and the Member State partner. In practice this means that not only direct beneficiaries of the twinning should be invited, but also of course media, people from other departments of other ministries or agencies, civil society working in the sector of the project, Embassies of Member States the administrations of which have presented an application at the time of selection of the twinning. The organisation of these events is the responsibility of the RTA and her/his assistant as well as the Beneficiary Administration. This is the reason why the costs for STEs to prepare these events should be limited to the strict minimum in case the STEs are doing a presentation during the visibility event. The CFCA PR Officer ([email protected]) and the DEU Press and Information Office ([email protected]) will support the RTA in the organisation of these events. Should the RTA start the preparation of these events with delays, the CFCA PR Officer will remind the RTA about the delays necessary to properly involve the various partners in this organisation. Checklist to organise kick-off and final event of twinning projects: - One month before the event takes place, the CFCA PR Officer and the CFCA Project Manager should be provided with the list of participants to be invited and the draft agenda. These documents will be examined and sent to the DEU Task Manager, Press and Information Office and Twinning Coordinator. At this stage, suggestions as to the list of participants and/or on the order of speakers might be given. The Head of Delegation should be invited as a speaker for the opening and the closure of twinning events. The DEU Task Manager will inquire with the HoD Secretariat on the availability of the Head of Delegation to attend the event. If the Head of Delegation is not available, he will be replaced by one of the DEU Head of Sections. The DEU Task Manager will provide information on the speaker on behalf of the DEU to all parties in the process. Also, the CFCA Director should be invited as a speaker for the opening and closing events. The invitation should be sent to the CFCA Project Manager and the CFCA PR Officer who will provide information on availability of the CFCA Director to attend the event(s).
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- Once the list of participants and speakers has been agreed the project can send out invitations together with the draft agenda. The DEU Press and Information Office must approve the EU visibility part of all materials of the EU-funded project (brochures, leaflets etc.). The contents of the materials must be first approved by the CFCA Project Manager and then sent to the DEU Task Manager for a final check. Table flags (EU, MS, Croatian) must be displayed at the event. These flags, together with the EU big flag can provide the DEU ([email protected]). -5 days before the event takes place, the CFCA and DEU counterparts should receive the final agenda and draft press release for approval. - 2 days before the event, the Beneficiary institution may send out the press release to the media if it wishes to do so
- 1 day before the event takes place, the DEU Press and Information Office will send out the Press Release to the media and upload it on the Delegation’s web page
Prior to being sent to the CFCA and DEU all documents, must undergo grammar and
spell check (English UK). To attract more media attendance, it is advisable that the Beneficiary institution
publishes the press release on its web page only after the event has taken place. After the beginning of the project event, the RTA must send to the DEU Press and
Information Office and the CFCA PR Officer a Project Identity Card (Annex A5) so that the project can be listed and presented on the DEU web page under EU-funded projects section. All visibility materials published during the project implementation, photos etc. should be sent for update of information on the project to the DEU Press and Information Office and the CFCA PR Officer. 7. PROJECT WEBSITE It is recommended to develop a website for the project, explaining to the public the issues addressed in the framework of the twinning, as well as the objectives of the projects and the means to achieve them, to present the partners involved in the projects, etc. This website should be developed in partnership with the Press and Information Office of the DEU to make sure that the EU visibility of the website is appropriate. This website should be regularly updated with the outputs of the activities of the project.
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A2. MODEL LEASE CONTRACT Model Lease Agreement* drawn up on ............2004 between: ..........................................., the holder of identity card No ............................, resident in (....-.......) Zagreb at ul. ..........................................., the owner of the apartment No ........ at ul. ..................................... in (.......-........) Zagreb, hereafter called the LESSOR and ......................................., the holder of ................. passport No .................., hereafter called the LESSEE. § 1 Subject of the Lease Agreement
1) The subject of this agreement is the apartment No ........., consisting of ........... sq m living area situated in Zagreb at ul. ......................., with one parking place No ........., and one telephone line No .........................., hereafter called the PROPERTY.
2) The LESSOR declares that:
- he is the sole owner of the PROPERTY being the subject of this Agreement as evidenced in the Land and Mortgage Register at KW ...................... at the District Court for the capital city of Zagreb - ...............................;
and - the Property is not burdened by third party rights.
3) On ..................2004 the LESSOR leases out the Property and the LESSEE leases the said
Property. 4) After the signing of the Take-Over Protocol the LESSOR lets out the Property to the
LESSEE in sound technical condition and good decorative order. 5) The LESSOR declares that he is letting out the Property to the LESSEE solely for living
purposes. § 2 Rent
1) Both parties agree the monthly rent to be USD/EUR............... (...........................U.S. dollars/ Euro) per month, that will be converted to PLN at the mid-point rate of exchange
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for financial transactions offered by the Narodowy Bank Polski (The National Bank of Croatia) on the date when the payment is due.
2) The rent expressed in USD/EURO will not be changed during the term of this Agreement. 3) Rent will be paid as follows:
a) ........ month(s) rent for the period of .............2004 through .............2004 i.e. USD/EUR ................, exchanged in PLN as above specified in §2 point 1), will be paid directly to the LESSOR on the day of the signing of this Agreement for which a receipt will be given by the LESSOR.
b) Subsequent payments of rent will be paid the way as above every .........month(s) starting on .............2004, always till the ......... business day of the new month.
4) The LESSEE will cover the costs of the electricity, hot and cold water and gas supply as
well as costs of cable tv if applicable and all telephone bills, that should be paid to the relevant institutions. The LESSEE is obligated to observe the relevant dates of the above payments. Any costs resulting from the late-payment of such charges will be borne by the LESSEE.
Any charges not mentioned in this Agreement will be paid by the LESSOR. 5) Utility meters will be read on the first day of the contract and also on the final day of its
duration. All outstanding invoices for the final period of the lease of the PROPERTY, such as telephone bills, electricity fees, etc., will be paid within ............ of the termination of the lease.
6) A deposit being equivalent of one month's rent, i.e. USD/EUR............
(............................U.S. dollars/Euro), converted to PLN as said above, will be paid by the LESSEE on the day of the signing of this Agreement for which a receipt will be given by the LESSOR. This deposit will be held on the LESSOR’s bank account in lieu of any damages over and above normal wear and tear as well as unpaid bills for the duration of the Agreement and will be returned to the LESSEE including accrued interests within 30 days of the termination of the lease period. Any additional payments in lieu of any damages over and above normal wear and tear will be agreed upon by both parties within 30 days of the termination of the lease period.
§ 3 Terms of the Lease Agreement
1) This Agreement is made for definite period of ............ years beginning on ..............2004 i.e. through ………… with the right of its extension on the same financial conditions by giving written notice of, at the latest, three months prior to the end of the Agreement.
(This Agreement is made for indefinite period beginning on ...............2004.) 2) The LESSEE and the LESSOR may dissolve the said Agreement provided ......... months'
notice is given in writing.
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3) In the event of the closure of the ………………. or were the occupant of the premises
Mr/Mrs…....………………. to be officially transferred from Zagreb during the term of the contract, the LESSEE may terminate the Agreement giving one month’s notice. (Diplomatic clause).
4). The LESSOR may terminate this Agreement before the expiration date if the LESSEE, in
spite of having been reminded, utilises the Property in a way contradictory to the agreement or its purpose or in a way causing extraordinary wear and tear, or the Property is neglected to such an extent that the LESSOR becomes exposed to material loss or damage - upon one month's notice.
5). The LESSOR may dissolve the Agreement if the LESSEE fails to pay rent for a period longer
than one month after the due date of the rent despite a written notice provided by the LESSOR and delivered by registered mail. The LESSOR may dissolve the Agreement if the LESSEE does not pay the outstanding rent within 14 days from the receipt of the written notice provided by the LESSOR. Should the LESSEE not answer this within the next seven days, the LESSOR is entitled to take over the PROPERTY.
6). The LESSEE may dissolve the Agreement without the required notice period if the subject
of the Agreement becomes unfit for use through no fault of the LESSEE or in the event the LESSOR fails to provide those items listed in par. 5 point 6 or if the LESSOR, in spite of having been reminded, does not perform any of his obligations under this Agreement.
7). Notice of termination of the Agreement must be made in writing and should be delivered
by registered mail or delivered by hand and and then confirmed otherwise being null and void.
§4 Duties of the Lessee
1) The LESSEE is obligated to take good care of the subject of the lease and to use it according to its designated purpose. He has a duty to care for its cleaning, proper ventilation and heating of those rooms given to the disposal of the LESSEE.
If it becomes apparent that the subject of the lease has serious faults and if it becomes necessary to take such action as is needed to protect the subject of lease against any unexpected damage, then the LESSEE should immediately inform the LESSOR about the said faults and the LESSOR is obligated to make good the faults without delay.
2) The LESSEE is responsible for any heavy damage arising from having failed to take proper
care of the Property, and for informing the LESSOR in such an event. The LESSEE is also responsible for any heavy damage caused by persons staying in the
house, in excess of normal wear and tear.
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3) The LESSEE is obligated to enable the LESSOR to make necessary repairs with advance notice, at a mutually agreed upon time.
4) The LESSEE cannot change the designated purpose of the subject of the lease or to make
any adaptation without the LESSOR'S approval. 5) The LESSEE cannot sublet the subject of the lease, or any part of it. § 5 Duties of the Lessor
1) For the duration of the lease, the LESSOR is not allowed to register any third parties at the Property but he is obligated, at the LESSEE's request, to register the LESSEE and members of his family.
2) In connection with the lease, the LESSOR is not allowed to terminate any contracts with
the suppliers of electricity, gas and water as well the Telecommunication Company throughout the duration of the lease.
3) The LESSOR bears the costs of any taxes concerning this agreement and the costs of the
insurance of the Property with the exception of its contents. 4) The LESSOR will undertake all necessary repairs during the term of the Agreement with
the exception of those cases provided in § 4, point 2. 5) If, after having received written notification, the LESSOR fails - within 3-5days - to do
important repairs that negatively influence the quality of the subject of the lease, then the LESSEE has the right, to make the repairs at the LESSOR’s expense and after showing the bills to withhold the relevant amount from the next rental payment.
6) The Property will be ready for moving into on ………….2004. In connection with above, the
LESSOR is obligated, at the LESSEE’s request, to: a) ………………………….. b) …………………………. c) …………………………..
7). The LESSOR' s correspondence address is:
................................................................................................................................... tel………………………...
§ 6 Return of the subject of the lease after the premises are vacated
On expiry of the term of the Agreement, the LESSEE will return the subject of the lease- taking into account normal wear and tear and changes that were made with the consent of the LESSOR.
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§ 7 Court Cases
All disputes which may arise in connection with this Agreement will be settled amicably. Failing that the District Court for the City of Zagreb is the competent body in court cases. In those cases that are not defined by this Agreement, the rules of Croatian Civil Law will apply. § 8
Both sides agree that any changes to the terms of this contract will be in written form. All changes require the agreement of both sides. Changes made in any other form will be recognised as invalid and not binding. § 9
This Agreement is made in two identical copies with one copy for each of the parties in both Croatian and English language versions. LESSEE's signature: LESSOR's signature:
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A3. SIDE LETTERS AND AMENDMENTS SIDE LETTER No. _________ TO TWINNING CONTRACT _________________________
q Budgetary reallocation up to 15%5 of total budget
q Modification of an indicative clause
CFCA Project Manager [Name] DEU Task Manager [Name] ARTICLE 1: Objective The Member State (and Croatian) project leaders hereby notify the CFCA/DEU of a modification to the above referenced contract . The purpose of the modificat ion is to: [describe the modif ication – WHAT WILL CHANGE] This modification is necessary because: [provide justif ication – WHY IT WILL CHANGE] ARTICLE 2: Modification Annex A3 – Breakdown of Costs – of the original contract is amended as described in Annex 16. Article(s) [numbers and titles] of the original contract is/are amended as described in Annex 27. 5 10% ceiling applicable to projects operating under 2005 Twinning Manual 6 Delete in case of non-budgetary modifications 7 Delete in case of modifications which do not affect the text of the contract
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ARTICLE 3: Cumulative modifications notified The aggregate amount of reallocations made inside a budget component or between budget components, by applying the flexibility rule to date is ______, which constitutes ___% of the total budget. The modifications are spread as follows8: Side letter no.
Amount of reallocation9
Date of entry into effect
% of total budget
TOTAL ARTICLE 4: Confirmation of validity All of the parts and disposit ions of the init ial contract and the approved side letters or amendments, which are not modified here, remain valid. This modification takes effect on the date of arrival of the present Side Letter at the CFCA, unless any of its parts is in conflict with the Twinning rules. ARTICLE 5: Annexes Annex 1: Comparative table of the relevant sections of the budget before and after modification Annex 2: Original and amended wording of the changed text Name: Name: MS Project Leader Croatian Project Leader (signature)
(signature)
Date: Date:
8 The table should detail ALL previous side letters plus the current one 9 The amount of reallocation is a transfer inside a budget component or between budget components. Therefore
the side letters on non-budgetary changes equals “0”
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AMENDMENT No. _________ TO TWINNING CONTRACT _________________________
q Real locat ion between budgetary sections exceeding 1510% of total budget1
q Modification of a mandatory clause The Central Finance and Contracting Agency (CFCA) in Croatia with its office at Ulica grada Vukovara 284/C, 10000 Zagreb, Croatia, represented by the Director of the CFCA Mrs. Marija Tufekčić ("the Contracting Authority") of the one part, and [full name of MS Partner or acronym where relevant] with its office at [address of main office for public bodies], VAT number or equivalent official registration number where appropriate], represented by [name of the person entitled to sign the contract ; in other words same heading as for the original contract] ("the Member State Partner" - MSP),
of the other part, have agreed as follows: ARTICLE 1: Objective The purpose of this formal amendment to the Twinning contract is to [describe the modif ication – WHAT WILL CHANGE] This modification is necessary because: [provide justif ication – WHY IT WILL CHANGE] 1 ARTICLE 2: Modification Annex A3– Budget for the Action – of the original contract is amended as described in Annex 1.1 Articles [specify numbers and titles] of the original contract are amended as described in Annex 2.
10 10% ceiling applicable to projects operating under 2005 Twinning Manual
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ARTICLE 31 0: Cumulative modifications notified The aggregate amount of the modifications notif ied, by applying the f lexibi l ity rule to date is _____ euro, which constitutes ___% of the total budget ARTICLE 4: Confirmation of validity All of the parts and disposit ions of the init ial contract and the approved side letters or amendments, which are not modified here, remain valid. This Amendment shall take effect upon the notif ication from the CFCA of the endorsement by the DEU. ARTICLE 5: Annexes Annex 1: Comparative table of the relevant sections of the budget before and after modification Annex 2: Original and amended wording of the changed text For the Member State For the Final Recipient of the
Action Name: Name: (signature of original signatory of the contract or PL if power has been delegated)
(signature of the Croatian PL)
Date: Date: For the Contracting Authority Endorsed by the Delegation of the
EU Name: Name: (signature)
(signature)
Date: Date: Note: Unless supported documents are provided, signatories should be the same as in the original contract.
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A4. RTA MISSION LETTER
Zagreb, 19 January 2010
TO WHOM IT MAY CONCERN This is to certify that (name of RTA) is designated as Resident Twinning Advisor in Twinning Covenant, Reference No (covenant number), (�Project Title�), endorsed by this EC Delegation, on (date of notification of endorsement) and thus legally valid as a contract to be funded by the EC CARDS (year of the programme) programme. Mr/Mrs (name of RTA), from (MS administration) will assist (Name of Beneficiary Institution) from (date of beginning and end of the PAA assignment/project duration). Under the Framework Agreement between the European Commission and the Government of Croatia signed on 27 March 2002 (NN, Međunarodni Ugovori, Number 8, 3 July 2002), ANNEX A: GENERAL CONDITIONS RELATING TO FINANCING AGREEMENTS, this expert is covered by the following provisions: Articles 9 - General Privileges Personnel taking part in Community financed MEASURES and members of their immediate family may be accorded no less favourable benefits, privileges and exemptions than those usually accorded to other expatriates employed in the state of THE RECIPIENT, under any other bilateral or multinational agreement or arrangements for economic assistance and technical co-operation programmes. Articles 13§6 � Taxation and Customs 6. Personal and household effects imported for personal use by natural persons (and members of their
immediate families), other than those recruited locally, engaged in carrying out tasks defined in technical co-operation contracts, shall be exempt from customs duties, import duties, taxes and other fiscal charges having equivalent effect, the said personal and household effects being either re-exported or disposed of in the state, in accordance with the regulations in force in the state of THE RECIPIENT after termination of the contract.
This Delegation requests your kind assistance in facilitating this expert's establishment in the country in accordance with the provisions above. Vincent Degert
EUROPEAN UNION DELEGATION OF THE EUROPEAN UNION TO THE REPUBLIC OF CROATIA
Head of Delegation
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A5. PROJECT IDENTITY CARD PROJECT IDENTITY CARD: Official title of the project
Country
Region/ City
Sector (standard sectors + symbols)
Budget/EC contribution
Implementation period
Expected results
Coordinator
Beneficiary
Partners
CONTACT DETAILS: DATE OF LAST UPDATE:
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A6. EXAMPLE OF A SERVICE CONTRACT FOR TWINNING – RTA ASSISTANT Twinning No: [twinning project number] Financing : [programme] Project Title: [name of the project] Maximum Total Amount : [total contract sum] EURO This Service Contract, is concluded BETWEEN [MS administration] Hereinafter referred to as the CoNTRACTING AUTHORITY, AND [name of RTA assistant] Hereinafter referred to as the RTA-Assistant, BOTH PARTIES HAVE AGREED AS FOLLOWS:
Special Conditions Article 1- Subject
The subject of this Contract is the provision of assistance and support services within the implementation of the twinning project: [name of the project], [twinning project number], which is taking place in Zagreb, Croatia (“the services”). Article 2 - Structure of the contract
The RTA Assistant will carry out the services on the terms and conditions set out in this contract, which comprises, in order of precedence these special conditions ("Special Conditions") and the following annexes:
Annex I: General Conditions for service contracts financed by the European Community
Annex II: Detailed Job Description
Annex III: CV
Article 3 – Amount
This contract, established in EURO, is a global price contract. The contract value is max EUR [total contract sum].monthly spread from the date of signature of this contract until its expiry, in monthly instalments of EUR …..-
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Article 4 – Duration of Contract
The period of execution is [duration of project activities] months.
Article 5 – Scope of Activities The RTA-ASSISTANT will: (1) Provide assistance and support to the Resident Twinning Advisor with regard to the
Twinning Contract ………..
A detailed, but not exclusive, list of tasks to be performed by the RTA-ASSISTANT is attached as Annex to this contract.
(2) Report to the Resident Twinning Advisor. Article 6 – Reporting The following reports are required: RTA-ASSISTANT is expected to submit his/her monthly report in English to the Resident Twinning Advisor for his/her respective approval. These reports should be brief (max 3 pages) and should report the activities carried out for the period under consideration. During the final month of the Twinning project the RTA-ASSISTANT should prepare a Final report in English (up to 10 pages) summarising the actions undertaken in the project, highlighting any previously unforeseen activities or unexpected difficulties and confirming that the required result has been delivered. Together with the final report and executive summary (about 1 page) is also to be submitted. Article 7 - Remuneration The monthly salary instalments, paid in [Croatian currency] for the services delivered by the RTA-ASSISTANT under this contract shall be equivalent to the [monthly salary] EURO and is inclusive of all taxes, excluding VAT, from which the contract is exempt from. The RTA-ASSISTANT is granted 20 working days paid annual leave and maximum 15 working days sick leave. Annual leave shall be granted during the calendar year by the Resident Twinning Advisor to accommodate the needs of the service. If the contractor is in service for only part of a year, the length of annual leave shall be reduced proportionally. Sick leave will be substantiated by a medical certificate. This will be submitted within maximum 3 days to the Resident Twinning Advisor and a copy will be attached to the monthly report. The payments will be done in accordance with (Annex I) of the General Conditions into the following bank account of the RTA-ASSISTANT: BANK:
BANK CODE:
ACCOUNT HOLDER:
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ACCOUNT NUMBER:
Article 8 – Probation Period The probation period will run for a maximum of 2(two) months. Until the expiry of the probation period the CoNTRACTING AUTHORITY, upon request by the RTA, or the RTA-ASSISTANT may terminate the Contract giving three days notice of termination.
Article 9 – Particular Conditions Discretion The RTA-ASSISTANT is under an obligation of discretion on all matters concerning the activities of the project. Thus the RTA-ASSISTANT shall not make any statements publicly or to the media regarding the project or its activities unless the CoNTRACTING AUTHORITY has given its written permission to do so. This obligation shall apply after the engagement with the CoNTRACTING AUTHORITY has been completed. The RTA-ASSISTANT shall under no circumstances disclose to unauthorised persons any information of a sensitive or confidential nature relating to matters concerning the project. The RTA-ASSISTANT’s conduct in connection with the work and otherwise must not cause offence to the population in general or to public opinion. Liability The CoNTRACTING AUTHORITY shall not under any circumstances or for any reason whatsoever be held liable for injury sustained, or damage caused, by the RTA-ASSISTANT during the performance of the contract. The CoNTRACTING AUTHORITY shall not be subject to any claim for compensation or repairs in respect of any such injury or damage. The RTA-ASSISTANT shall be liable to CoNTRACTING AUTHORITY for full performance of all obligations resulting from the Contract, repair any damage caused to the objects and persons to whom the services are provided as a result of any action or omission relating to the performance of the Contract, which is attributed to him/her as a result in particular of his/her warranty or negligence, errors or omissions. Article 10 – Working Hours • The RTA-ASSISTANT will deliver the services normally on an eight-hour daily basis,
overtime and weekend work will be required depending on the needs of the twinning activity and will be defined by the Resident Twinning Advisor.
• Overtime and weekend work, where performed, will not be paid out as remuneration. Article 11 – Tax and Social Security Payments The RTA-ASSISTANT shall be solely liable for complying with all obligations relating to National Insurance, social security charges or any other similar tax or contribution due under local law including income tax in respect of the sums paid under this contract. In particular, the RTA-
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ASSISTANT shall register as self-employed freelancer and shall be subject to and responsible for all liabilities related to local social security system and income tax obligations. Article 12 – Expiry and Termination This Contract can be terminated forthwith, upon written notice, as follows: 1. When the RTA-ASSISTANT is unable to perform his/her duties due to an illness causing
disability of exceeding 15 working days of sick leave. 2. Where the RTA-ASSISTANT fails to perform his/her duties to the satisfaction of the
Resident Twinning Advisor. 3. Where the RTA-ASSISTANT fails to perform his/her duties according to the terms of the
Contract. Outside of the aforementioned conditions the contract can be terminated by either party giving;
• 2 (two) weeks advance notice in writing, for contracts with less than 6 months duration;
• 4 (four) weeks advance notice in writing, for contracts with 6 months to 1,5 year duration;
• 6 (six) weeks advance notice in writing, for contracts with 1,5 year to 3 year duration.
Article 13 – Law of the Contract and Disputes The Law of Croatia shall govern all matters not covered by the contract. If any dispute arises under this contract, which can not be amicably settled, it shall be referred to the Courts of Croatia, which courts shall have jurisdiction. Article 14 – Date of Effect and Legal Duration This Contract will come into force on the date of its signature and shall expire on <......> Done in duplicate in Zagreb, on the [date of signature]. Each party acknowledges receipt of the copy and confirms their understanding of its scope. For the RTA-Assistant _____________________
For the Contracting Authority ______________________
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ANNEX I General Conditions for service contracts financed by the European Community ANNEX II Detailed Job Description (1) Interpreting meetings and other oral conversations from MS languages to
Croatian and vice versa; (2) Translating documents, regulations, training materials, information materials
and other written material from MS languages to Croatian and vice versa; (3) Drafting of written materials with relation to the project in Croatia and MS
languages; (4) Drafting of minutes of meetings; (5) Elaboration of programs for short term experts and other foreign specialists
with relation to the project; (6) Perform necessary office and office management tasks including filing; (7) Assist the RTA, the short term experts and other foreign specialists involved in
the project in matters related to language problems or other problems due to being and working in a foreign country.
(8) organisation of trainings, expert missions, study visits, meetings; This list is not exclusive of other tasks. ANNEX III CV of Assistant Note: • MS performs tendering. The contract should be concluded with the body
mandated for composing the contract. • The Contract should be in accordance with the laws of the place of the duty (i.e.
Croatian law). • The fee is the amount that includes all the taxes and contributions. The RTA
assistant takes the full responsibility to cover the taxes and social contributions and health insurance from that fee.
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ANNEX B: KEY ADDRESSES
B1 EU MEMBER STATES EMBASSIES IN ZAGREB:
Austria Radnička cesta 80/IX 10 000 Zagreb Phone: +385 (0)1 48-81-050 Phone: +385 (0)1 48-81-051 Phone: +385 (0)1 48-81-052 Fax. +385 (0)1 48-34-461 Belgium Pantovčak 125 B I 10 000 Zagreb Phone: +385 (0)145-78-901 Fax. +385 (0)1 45-78-902 Czech Republic Radnička cesta 47 /6, Romeo Tower, 10 000 Zagreb Phone: +385 (0)1 61-77-246 Phone: +385 (0)1 61-21-558 Fax. +385 (0)1 61-76-630 Denmark Royal Danish Embassy office Trg Nikole Šubića Zrinskog 10 10 000 Zagreb Phone: +385 (0)1 49-24-540 Fax. +385 (0)1 49-24-554 Finland Miramarska 23 10 000 Zagreb Tel. +385 (0)1 63-12-080 Fax. +385 (0)1 63-12-090 France Hebrangova 2 10 000 Zagreb Phone: +385 (0)1 4893-600 Fax. +385 (0)1 4893-660
Germany Ulica grada Vukovara 64 10 000 Zagreb Phone: +385 (0)1 63-00-100 Fax. +385 (0)1 61-55-536 Greece Opatička 12 10 000 Zagreb Phone: +385 (0)1 48-10-444 Fax. +385 (0)1 48-10-419 Hungary Pantovčak 255-257 10 000 Zagreb Phone: +385 (0)1 48-90-906 Fax. +385 (0)1 45-79-301 Italy Medulićeva 22 10 000 Zagreb Phone: +385 (0)1 48-46-386 Fax. +385 (0)1 48-46-384 The Netherlands Medveščak 56 10 000 Zagreb Phone: +385 (0)1 46-42-200 Fax. +385 (0)1 46-42-211 Portugal Trg bana Jelačića 5/2 10 000 Zagreb Phone: +385 (0)1 48-82-210 Phone: +385 (0)1 48-82-211 Fax. +385 (0)1 49-20-663 Slovakia Prilaz Gjure Deželića 10 10 000 Zagreb Phone: +385 (0)1 48-77-070 Phone: +385 (0)1 48-77-073 Fax. +385 (0)1 48-77-078
Slovenia Alagovićeva 30 10 000 Zagreb Phone: +385 (0)1 63-11-000 Fax. +385 (0)1 61-77-236 Spain Tuškanac 21a 10 000 Zagreb Phone: +385 (0)1 48-48-950 Phone: +385 (0)1 48-34-365 Fax. +385 (0)1 48-48-711 Sweden Frankopanska 22 10 000 Zagreb Phone: +385 (0)1 49-25-100 Fax. +385 (0)1 49-25-125 United Kingdom Ivana Lučića 4 10 000 Zagreb Phone: +385 (0)1 60-09-100 Fax. +385 (0)1 60-09-111
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B2 C
ROA
TIA
N M
INIS
TRIE
S M
inis
try
of th
e Fa
mily
, Vet
eran
s’ a
nd In
terg
ener
atio
nal S
olid
arit
y
Trg
hrva
tski
h ve
likan
a 6,
10
000
Zagr
eb
Pho
ne: +
385
(0)1
230
880
0 Fa
x: +
385
(0)1
230
885
2 w
ww
.mob
ms.
hr
Min
istr
y of
Fin
ance
Kata
nčić
eva
5, 1
0 00
0 Za
greb
Ph
one:
+3
85
(0)1
45
91
333
Fax:
+38
5 (0
)1 4
922
586
ww
w.m
fin.h
r
Min
istr
y of
the
Econ
omy,
Lab
our
and
Entr
epre
neur
ship
Ulic
a gr
ada
Vuko
vara
78,
10
000
Zagr
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Phon
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385
(0)1
610
6-11
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Fax:
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5 (0
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109-
111
ww
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Min
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Pris
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Min
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Agr
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Dev
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Ulic
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78,
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Zagr
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385
(0)1
610
6 11
1 Fa
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385
(0)1
610
9 20
1 w
ww
.mps
.hr
Min
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Cul
ture
Runj
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2, 1
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0 Za
greb
Ph
one:
+38
5 (0
)1 4
866
666
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ww
.min
-kul
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.hr
Min
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Env
iron
men
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rote
ctio
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cal P
lann
ing
and
Cons
truc
tion
Ulic
a Re
publ
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Aust
rije
20, 1
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0 Za
greb
Ph
one:
+38
5 (0
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782
444
Fax:
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5 (0
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772
822
ww
w.m
zopu
.hr
Min
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y of
Def
ence
Trg
kral
ja P
. Kre
šim
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br.
1, 1
0 00
0 Za
greb
Ph
one:
+38
5 (0
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567
111
Fax:
+38
5 (0
1) 4
567
963
ww
w.m
orh.
hr
Min
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Hea
lth
and
Soci
al W
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Ksav
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00a,
10
000
Zagr
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Ph
one:
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607
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Phon
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385
(0)1
467
7 00
5 w
ww
.mzs
s.hr
Min
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y of
Sci
ence
, Edu
cati
on a
nd S
port
s
Don
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vetic
e 38
, 100
00 Z
agre
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Phon
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+385
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5 (0
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962
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zos.
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Min
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Just
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Dež
man
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a 6
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10, 1
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greb
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one:
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Min
istr
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the
Inte
rior
Ulic
a gr
ada
Vuko
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33,
10
000
Zagr
eb
Phon
e: +
385
(0)1
612
2 11
1
Fax:
+38
5 (0
)1 6
122
771
ww
w.m
up.h
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Min
istr
y of
For
eign
Aff
airs
and
Eur
opea
n In
tegr
atio
n
Trg
Nik
ole
Š. Z
rinsk
og 7
-8, 1
0 00
0 Za
greb
M
inis
try
of T
ouri
sm
Pris
avlje
14,
10
000
Zagr
eb
Min
istr
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Reg
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l D
evel
opm
ent,
For
estr
y an
d W
ater
Man
agem
ent
Babo
niće
va 1
21, 1
0 00
0 Za
greb
Phon
e: +
385
(0)1
492
0 14
9
Fax:
+38
5 (0
)1 4
551
795
Phon
e: +
385
(0)1
616
9 11
1 Ph
one:
+38
5 (0
)1 6
400
600
ww
w.m
vpei
.hr
ww
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int.
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ww
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B3 L
IST
OF
CFCA
STA
FF
Nam
e Fu
ncti
on
Tel
E-m
ail a
ddre
ss
- se
e ta
ble
belo
w
Ms.
M
arija
Tu
fekč
ić
Dire
ctor
of
th
e CF
CA/
PAO
4591
-45
0
mar
ija.t
ufek
cic@
safu
.hr
Mr.
Dar
io B
aron
D
eput
y D
irect
or
4591
-27
2 da
rio.b
aron
@sa
fu.h
r
Ms.
Kris
tina
Tata
rovi
ć PR
Adv
isor
45
85-
870
kris
tina.
tata
rovi
c@sa
fu.h
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Ms.
Št
efic
a Be
lčić
N
atio
nal
Cont
act
Poin
t-
Twin
ning
Co
ordi
nato
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4591
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Mr.
D
avor
in
Krm
ek
Advi
sor
in
Tw
inni
ng
Off
ice
4591
-10
5 da
vorin
.krm
ek@
safu
.hr
Fax
45
91-
075
Dir
ecto
rate
for
Prep
arat
ion
and
Impl
emen
tatio
n of
Pro
ject
s M
s. In
es G
ruic
a H
ead
of
Sect
ion
I 45
91-
135
ines
.gru
ica@
safu
.hr
*
Ms.
Je
lena
Fe
stin
i Pr
ojec
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anag
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4591
-21
6 je
lena
.fest
ini@
safu
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*
Mr.
M
isla
v So
vulj.
Pr
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anag
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4585
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9 .m
isla
v.so
vulj@
safu
.hr
*
Mr.
Zv
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ir M
arić
Pr
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4591
-06
7 zv
onim
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aric
@sa
fu.h
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Ms.
H
elia
Ko
vače
vić
Proj
ect
Man
ager
45
85-
888
helia
.kov
acev
ic@
safu
.hr
Mr.
Ra
de
Dub
reta
Pr
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anag
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4585
-87
7 ra
de.d
ubre
ta@
safu
.hr
Ms.
An
a N
emar
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Proj
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Man
ager
45
85-
887
ana.
nem
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@sa
fu.h
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Mr.
Dom
agoj
Ši
mun
ović
Pr
ojec
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anag
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4591
-21
3 do
mag
oj.s
imun
ovic
@sa
fu.h
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Ms.
D
anije
la
Mik
ović
H
ead
of
Sect
ion
II 45
91-
028
dani
jela
.mik
ovic
@sa
fu.h
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Mr.
D
raga
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vače
vić
Proj
ect
Man
ager
45
91-
492
drag
an.k
ovac
evic
@sa
fu.h
r *
Ms.
Ivan
a Ši
pić
Proj
ect
Man
ager
45
91-
212
ivan
a.si
pic@
safu
.hr
Ms.
Iv
a Pr
ojec
t 45
85-
iva.
krek
ovic
@sa
fu.h
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RT
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9 --
Nam
e Fu
ncti
on
Tel
E-m
ail a
ddre
ss
- se
e ta
ble
belo
w
Krek
ovic
M
anag
er
897
Mr.
Vl
atko
M
artin
ović
Pr
ojec
t M
anag
er
4591
-04
3 vl
atko
.mar
tinov
ic@
safu
.hr
*
Ms.
N
ataš
a W
eiss
Pr
ojec
t M
anag
er
4585
-87
8 na
tasa
.wei
ss@
safu
.hr
*
Ms.
Lu
krec
ija
Kire
ta
Proj
ect
Man
ager
lukr
ecija
.kire
ta@
safu
.hr
*
Ms.
Že
ljka
Mar
inac
Pr
ojec
t M
anag
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ljka.
mar
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fu.h
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Ms.
D
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nacc
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ende
rovi
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Proj
ect
Man
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45
91-
160
dunj
a.bo
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i@sa
fu.h
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Ms.
Kr
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a O
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kof
Hea
d of
Se
ctio
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45
91-
214
kris
tina.
ozim
ec@
safu
.hr
Ms.
Sa
nja
Gal
ekov
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Proj
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Man
ager
45
91-
865
sanj
a.ga
leko
vic@
safu
.hr
Mr.
D
alib
or
Puha
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anag
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4591
-21
1 da
libor
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Mr.
Iv
an
Serd
aruš
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Proj
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Man
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45
91-
299
ivan
.ser
daru
šić@
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Ms.
Andr
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An
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4591
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Proj
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Man
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45
91-
074
mar
ko.p
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Pr
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4591
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mat
as@
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Ms.
M
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Ča
karić
Pr
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4591
-09
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Ms.
N
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45
91-
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k@sa
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4591
-44
6 de
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drag
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ic@
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Ms.
Iva
Živk
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Pr
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4591
-42
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a.zi
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Al
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Pe
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Man
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45
91-
406
alek
sand
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Ms.
N
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Proj
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Man
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45
91-
209
nata
sa.m
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Ra
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maš
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Pr
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anag
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4591
-16
2 ra
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evic
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M
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Kocm
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Proj
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Man
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45
85-
882
mira
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Mr.
M
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Ugr
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Hea
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Se
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4591
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8 m
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a@sa
fu.h
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RT
A W
elco
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Pac
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- 7
0 --
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Tel
E-m
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belo
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Ms.
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anag
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4591
-21
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fu.h
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Mr.
M
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Tesk
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Proj
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Man
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45
85-
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mat
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sker
a@sa
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Mr.
D
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Plah
utni
k Pr
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anag
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4585
-88
3 di
no.p
lahu
tnik
@sa
fu.h
r
Ms.
M
ajda
Pa
vlek
ović
Ad
viso
r-Sp
ecia
list
4591
-23
3 m
ajda
.pav
leko
vic@
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.hr
Mr.
Mirk
o Pa
nić
Advi
sor-
Spec
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85-
864
mirk
o.pa
nic@
safu
.hr
Mr.
M
lade
n Lj
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Advi
sor-
Spec
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t 45
85-
867
mla
den.
ljilja
@sa
fu.h
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Con
trac
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Dir
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rate
M
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risla
v Bo
guno
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Dire
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45
91-
239
boris
lav.
bogu
novi
c@sa
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Ms.
Ana
Mar
ija
Para
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d of
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4591
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Ms.
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Cont
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offic
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4585
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Mr.
Ivan
Milj
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Cont
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offic
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4585
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fu.h
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Vrce
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45
85-
890
nino
slav
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Ti
bor
Det
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Cont
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offic
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4591
-20
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or.d
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fu.h
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Ms.
Le
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Co
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45
91-
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sim
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Ms.
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Kala
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4591
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Ivan
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45
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rk@
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Ms.
Iv
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4591
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ana.
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Mr.
Ti
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Det
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Cont
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4591
-20
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i@sa
fu.h
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Mr.
Iv
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Barn
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Cont
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offic
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4591
-26
5 iv
an.b
arnj
ak@
safu
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RT
A W
elco
me
Pac
k
- 7
1 --
Nam
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ncti
on
Tel
E-m
ail a
ddre
ss
- se
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ble
belo
w
Fina
nce
and
Acc
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ing
Dir
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rate
Ms.
Ivan
a G
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D
irect
or
4591
-09
1 iv
ana.
galic
@sa
fu.h
r
Ms.
Bo
jana
D
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elić
H
ead
of
Fina
nce
Dep
artm
ent
4591
-06
4 bo
jana
.drv
odel
ic@
safu
.hr
Ms.
D
avor
ka
Žaga
r Pa
ying
Off
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45
85-
886
davo
rka.
zaga
r@sa
fu.h
r
Ms.
An
drija
na
Jurin
Vid
ović
Pa
ying
Off
icer
45
85-
876
andr
ijana
.jurin
vido
vic@
safu
.hr
Ms.
M
atea
Sp
udić
Pa
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Off
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45
91-
328
mat
ea.s
pudi
c@sa
fu.h
r
Mr.
Em
ina
Bače
vina
Pa
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Off
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45
91-
029
emin
a.ba
cevi
na@
safu
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Ms.
M
andi
ca
Balja
k Pa
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Off
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45
85-
868
man
dica
.bal
jak@
safu
.hr
Mr.
Dra
go Ž
ilić
Payi
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4591
-27
3 dr
ago.
zilic
@sa
fu.h
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Ms.
M
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Br
kić
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coun
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Dep
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4591
-22
1 m
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ic@
safu
.hr
Ms.
Ta
tijan
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Acco
untin
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ffic
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4585
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tijan
a.pe
har@
safu
.hr
Ms.
M
arija
na
Anić
Ćur
ko
Acco
untin
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ffic
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4591
-22
3 m
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na.a
nicc
urko
@sa
fu.h
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RT
A W
elco
me
Pac
k
- 7
2 --
B4 L
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OF
DEU
AN
D C
FCA
STA
FF D
EALI
NG
WIT
H T
WIN
NIN
GS
Twin
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Cod
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D
EU/C
FCA
Tas
k M
anag
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CARD
S 20
01
HR-
01-IB
-JH
-01
Refo
rm o
f Asy
lum
M
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Hel
ene
Ende
rlin
Mar
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Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
HR-
01-IB
-JH
-04
Enha
ncin
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ter-
agen
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Coop
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ion
Dev
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men
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d Im
plem
enta
tion
of
Croa
tia's
'In
tegr
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Bor
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Man
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Stra
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Step
han
Dah
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n
Step
han.
Dah
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n@ec
.eur
opa.
eu
CARD
S 20
02
HR-
02- I
B-AG
-01
Capa
city
Bui
ldin
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the
Are
a of
Agr
icul
ture
, Li
ve A
nim
als
and
Food
Pro
duct
s
Alex
ande
r Zen
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Iv
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erda
ruši
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HR-
02- I
B-AG
-02
Stre
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enin
g th
e ph
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sani
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in
spec
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syst
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Alex
ande
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Iv
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HR-
02- I
B-AG
-03
Ope
ratio
nal
Capa
city
Bu
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g w
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th
e M
inis
try
of A
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ultu
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nd F
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try
Alex
ande
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HR-
02-IB
-FI-0
1 Co
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unity
tr
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cust
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proc
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inte
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nect
ivity
Sys
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Ri
tva
Hei
kkin
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HR-
02-IB
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2 Es
tabl
ishm
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of a
Sys
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for
Pro
duci
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Regi
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Acc
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s at
NU
TS II
Lev
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Frie
derik
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hman
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HR-
02- I
B-FI
-03
Ca
paci
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stre
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enin
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th
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mis
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fo
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perv
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Pu
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Pr
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Ritv
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HR-
02- I
B-FI
-04
Supp
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o th
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Aid
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Karin
Lin
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HR-
02- I
B-FI
-05
Stre
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enin
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e Cr
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n Pu
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Pr
ocur
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Ri
tva
Hei
kkin
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HR-
02- I
B-JH
-01
Crim
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Inte
llige
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Syst
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1
Step
han
Dah
lgre
n
HR-
02- I
B-JH
-02
Supp
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to a
mor
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ficie
nt,
effe
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d m
oder
n op
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and
func
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ng o
f th
e Cr
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n Co
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m
Mar
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elen
e En
derli
n
HR-
02- I
B-JH
-03
Off
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for
the
Prev
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n of
Cor
rupt
ion
and
Org
anis
ed C
rime
(USK
OK)
St
epha
n D
ahlg
ren
HR-
02- I
B-JH
-04
Nat
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l Bo
rder
Man
agem
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Info
rmat
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Syst
em-P
hase
1
Step
han
Dah
lgre
n
HR-
02- I
B-O
T-01
Stre
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enin
g Bo
rder
Sa
nita
ry
Insp
ectio
n an
d Fo
od
Cont
rol
New
tit
le:
Stre
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enin
g Sa
nita
ry
Insp
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Frie
derik
e W
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hman
n/
Karm
en B
utor
ac
RT
A W
elco
me
Pac
k
- 7
3 --
CARD
S 20
03
HR-
03- I
B-FI
-01
Stre
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enin
g th
e Ex
tern
al
Ove
rsig
ht
of
Budg
et E
xecu
tion
Ritv
a H
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inen
HR-
03-IB
-FI-0
2 Su
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t to
the
Cus
tom
s Ad
min
istr
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n in
th
e fie
ld o
f exc
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dutie
s Ri
tva
Hei
kkin
en
HR-
03- I
B-JH
-01
Cont
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d Su
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t an
d Ca
paci
ty B
uild
ing
for t
he B
orde
r Pol
ice
Dire
ctor
ate
Step
han
Dah
lgre
n
HR-
03- I
B-JH
-02
Trai
ning
and
Edu
catio
n of
Pro
secu
tors
M
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Hel
ene
Ende
rlin
HR-
03- I
B-JH
-03
Capa
city
Bu
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g in
th
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ea
of
Illeg
al
Mig
ratio
n M
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Hel
ene
Ende
rlin
HR-
03-IB
-SO
-01
Labo
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grad
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Enriq
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guad
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enjo
HR-
03-IB
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01
Publ
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Frie
derik
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hman
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HR-
03-IB
-AG
-01
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Cont
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d su
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th
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anita
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Insp
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Alex
ande
r Zen
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N
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Daj
ak
HR-
03-IB
-FI-0
3/TL
N
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Met
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logy
fo
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Ivan
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HR-
03-IB
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4/TL
Su
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labo
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tva
Hei
kkin
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Iv
ana
Sken
der
HR-
03-IB
-JH
-04
Ong
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su
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t to
a
mor
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ficie
nt,
effe
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d m
oder
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erat
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and
func
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Cro
atia
n Co
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m
Mar
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elen
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n/
Saša
Bar
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HR-
03-IB
-JH
-04
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crim
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Hel
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Ende
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Sa
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HR-
03-IB
-JH
-05
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Mon
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Laun
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n D
ahlg
ren/
Št
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HR-
03-IB
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-07
Crim
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St
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ahlg
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Št
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HR-
04-IB
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1 St
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Syst
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T fie
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th
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inte
rcon
nect
ivity
sys
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Ritv
a H
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inen
Ri
tva.
Hei
kkin
en@
ec.e
urop
a.eu
HR-
04-IB
-FI-0
2
Mod
erni
satio
n of
th
e cu
stom
s ad
min
istr
atio
n in
vie
w o
f pr
epar
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for
the
inte
grat
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tarif
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anag
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stem
(IT
MS)
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a H
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inen
Ri
tva.
Hei
kkin
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ec.e
urop
a.eu
HR-
04-IB
-JH
-01
Stre
ngth
enin
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paci
ty t
o Co
mba
t D
rugs
Tr
affic
king
and
Dru
gs a
buse
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Dom
agoj
Šim
unov
ić
dom
agoj
.sim
unov
ic@
safu
.hr
RT
A W
elco
me
Pac
k
- 7
4 --
HR-
04-IB
-JH
-03
Com
batin
g Tr
affic
king
in
Fi
rear
ms,
Am
mun
ition
and
Exp
losi
ves
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Štef
ica
Belč
ić
stef
ica.
belc
ic@
safu
.hr
HR-
04-IB
-JH
-06
Com
batin
g tr
affic
king
of h
uman
bei
ngs
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Štef
ica
Belč
ić
stef
ica.
belc
ic@
safu
.hr
HR-
04-IB
-AG
-01
Furt
her
Dev
elop
men
t an
d Ca
paci
ty b
uild
ing
in th
e ar
ea o
f pla
nt p
rote
ctio
n pr
oduc
ts
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
Iv
an S
erda
ruši
ć iv
an.s
erda
rusi
c@sa
fu.h
r
HR-
04-IB
-AG
-02
Furt
her
Capa
city
Bui
ldin
g in
the
Are
a of
Ag
ricul
ture
, Li
ve
Anim
als
and
Food
Pr
oduc
ts
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
Iv
an S
erda
ruši
ć iv
an.s
erda
rusi
c@sa
fu.h
r
HR-
04-IB
-EN
-01
Capa
city
Bu
ildin
g an
d D
evel
opm
ent
of
Gui
delin
es f
or t
he I
mpl
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tatio
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the
W
ater
Fra
mew
ork
Dire
ctiv
e
Dav
or P
erca
n da
vor.
perc
an@
ec.e
urop
a.eu
/
Nik
olin
a D
ajak
ni
kolin
a.da
jak@
safu
.hr
HR-
04-IB
-OT-
02
Furt
her
Capa
city
Bui
ldin
g in
the
Are
a of
Co
nsum
er P
rote
ctio
n
Lino
Mol
teni
Li
no.M
olte
ni@
ec.e
urop
a.eu
/
Željk
a M
arin
ac
zeljk
a.m
arin
ac@
safu
.hr
HR-
04-IB
-JH
-01
Impr
ovin
g Co
urt
and
Case
Man
agem
ent
at
the
Hig
h M
isde
mea
nour
Cou
rt a
nd S
elec
ted
Mis
dem
eano
ur C
ourt
s
Mar
ie H
elen
e En
derli
n
Mar
ie-
Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
/
Emin
a Ba
čevi
na
emin
a.ba
cevi
na@
safu
.hr
HR-
04-IB
-JH
-02
Supp
ort
to t
he M
ore
Effic
ient
, Eff
ectiv
e an
d M
oder
n O
pera
tion
and
Func
tioni
ng o
f th
e Ad
min
istr
ativ
e Co
urt
of
the
Repu
blic
of
Cr
oatia
Mar
ie H
elen
e En
derli
n
Mar
ie-
Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
/
Emin
a Ba
čevi
na
emin
a.ba
cevi
na@
safu
.hr
HR-
04-IB
-JH
-07
Supp
ort
to t
he D
evel
opm
ent
of a
Pro
batio
n Sy
stem
in C
roat
ia
Mar
ie H
elen
e En
derli
n
Mar
ie-
Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
/
Emin
a Ba
čevi
na
emin
a.ba
cevi
na@
safu
.hr
HR-
04-IB
-JH
-05
Refo
rm o
f Asy
lum
Mar
ie H
elen
e En
derli
n
Mar
ie-
Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
/
Dom
agoj
Šim
unov
ić
dom
agoj
.sim
unov
ic@
safu
.hr
RT
A W
elco
me
Pac
k
- 7
5 --
HR-
04-IB
-OT-
01
CB-P
PF-S
uppo
rt
to
the
Croa
tian
Post
al
Coun
cil
Karin
Lin
dbla
d Ka
rin.L
indb
lad@
ec.e
urop
a.eu
/
Maj
a Ča
karu
n m
aja.
caka
run@
safu
.hr
PHA
RE 2
005
HR-
05-IB
-FI-0
1 St
reng
then
ing
of C
apac
ity t
o M
anag
e an
d En
forc
e th
e EU
Com
petit
ion
and
Stat
e Ai
d Po
licie
s
Mih
aela
Cek
ović
m
ihae
la.c
ekov
ic@
safu
.hr /
Iv
a Kr
ekov
ić
iva.
krek
ovic
@sa
fu.h
r
HR-
05-IB
-JH
-01
Stre
ngth
enin
g H
uman
Re
sour
ces
Man
agem
ent,
Educ
atio
n an
d Tr
aini
ng
at
the
Min
istr
y of
Inte
rior
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Dom
agoj
Šim
unov
ić
dom
agoj
.sim
unov
ic@
safu
.hr
HR-
05-IB
-JH
-02
Prep
arat
ion
for
the
Impl
emen
tatio
n of
the
Sc
heng
en A
cqui
s
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Štef
ica
Belč
ić
stef
ica.
belc
ic@
safu
.hr
HR-
05-IB
-OT-
01
Mar
ket
Surv
eilla
nce
Syst
em i
n th
e Fi
eld
of
Tech
nica
l Pro
duct
s
Lino
Mol
teni
Li
no.M
olte
ni@
ec.e
urop
a.eu
/
Hel
ia K
ovač
ević
he
lia.k
ovac
evic
@sa
fu.h
r
HR-
05-IB
-FI-0
2 VI
ES E
ffec
tive
Man
agem
ent
and
Busi
ness
Su
ppor
t
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
HR-
05-IB
-FI-0
3
Taric
D
evel
opm
ent/
Adap
tatio
ns
Man
agem
ent
Supp
ort T
win
ning
(Sup
port
to
the
Cust
oms
Adm
inis
trat
ion
in t
he I
TMS
proj
ect m
anag
emen
t and
impl
emen
tatio
n)
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Rade
Dub
reta
ra
de.d
ubre
ta@
safu
.hr
HR-
05-IB
-FI-0
4
MCC
Im
plem
enta
tion
Man
agem
ent
Twin
ning
(S
uppo
rt
to
the
Cust
oms
Adm
inis
trat
ion
in
the
NCT
S pr
ojec
t m
anag
emen
t and
impl
emen
tatio
n)
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Rade
Dub
reta
ra
de.d
ubre
ta@
safu
.hr
HR-
05-IB
-FI-0
5 EM
CS M
anag
emen
t Sup
port
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
HR-
05-IB
-ST-
01
Rest
ruct
urin
g an
d D
evel
opm
ent
of
CBS
Org
anis
atio
nal
Stru
ctur
e an
d its
Reg
iona
l O
ffic
es a
nd t
he A
dopt
ion
of t
he A
cqui
s in
th
e Se
lect
ed S
tatis
tical
Are
as
Lino
Mol
teni
Li
no M
olte
ni@
ec.e
urop
a.eu
/
Iva
Živk
ović
iv
a.zi
vkov
ic@
safu
.hr
RT
A W
elco
me
Pac
k
- 7
6 --
HR-
05-IB
-ST-
02
Tech
nica
l Ass
ista
nce
to t
he C
entr
al B
urea
u of
Sta
tistic
s of
the
Rep
ublic
of C
roat
ia (C
BS)
in t
he A
dopt
ion
of t
he A
cqui
s in
Sel
ecte
d St
atis
tical
Are
as
Lino
Mol
teni
Li
no M
olte
ni@
ec.e
urop
a.eu
/
Iva
Živk
ović
iv
a.zi
vkov
ic@
safu
.hr
HR-
05-IB
-TR-
01
Inst
itutio
nal
Capa
city
Bui
ldin
g in
the
Fie
ld
of M
ariti
me
Safe
ty
Zora
n Ko
stić
zo
ran.
kost
ic@
ec.e
urop
a.eu
/
Ines
Gru
ica
ines
.gru
ica@
safu
.hr
HR-
05-IB
-AG
-01
Dev
elop
ing
the
Capa
citie
s an
d St
ruct
ures
fo
r Su
rvei
llanc
e,
Insp
ectio
n,
Cont
rol,
Man
agem
ent
and
Mar
ket
in
Fish
erie
s Se
ctor
of R
epub
lic o
f Cro
atia
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
N
ikol
ina
Daj
ak
niko
lina.
daja
k@sa
fu.h
r
HR-
05-IB
-FI-0
6-TL
PP
F –
Stre
ngth
enin
g an
d En
hanc
emen
t of
th
e Cr
oatia
n Ta
x Ad
min
istr
atio
n in
the
Fie
ld
of A
udit
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
HR-
05-IB
-JH
-01-
TL
PPF
– Tr
aini
ng o
f th
e Po
lice
Off
icer
s of
the
Ro
C in
the
Fie
ld o
f th
e Bo
mb
Inve
stig
atio
ns
and
EOD
/IED
Tec
hniq
ues
and
Tact
ics
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Dom
agoj
Šim
unov
ić
dom
agoj
.sim
unov
ic@
safu
..hr
HR-
05-IB
-JH
-03-
TL
PPF
- Im
prov
emen
t of
th
e M
inis
try
of
Inte
rior
Syst
em
in
the
fight
ag
ains
t Co
rrup
tion
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/ D
omag
oj Š
imun
ović
do
mag
oj.s
imun
ovic
@sa
fu..h
r H
R-05
-IB-F
I-07-
TL
PPF
– Pr
epar
ing
and
stre
ngth
enin
g of
the
Pu
blic
Pr
ocur
emen
t O
ffic
e in
its
ro
le
in
esta
blis
hing
coh
eren
t Pu
blic
Pro
cure
men
t Sy
stem
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/ D
raga
n Ko
vače
vić
drag
an.k
ovac
evic
@sa
fu.h
r H
R-05
-IB-A
G-0
2-TL
PP
F –
Capa
city
bui
ldin
g of
the
Cro
atia
n Ag
ricul
tura
l In
spec
tion
and
furt
her
harm
onis
atio
n of
legi
slat
ion
with
EU
acq
uis
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
N
ikol
ina
Daj
ak
niko
lina.
daja
k@sa
fu.h
r H
R-05
-IB-A
G-0
3-TL
PPF
– Su
ppor
t to
san
itary
insp
ectio
n in
the
pr
epar
atio
n,
impl
emen
tatio
n an
d m
aint
enan
ce o
f HAC
CP s
yste
m
Karin
Lin
dbla
d Ka
rin.L
indb
lad@
ec.e
urop
a.eu
/
Den
is M
atas
de
nis.
mat
as@
safu
.hr
HR-
05-IB
-ST-
03-
TL
PPF
– D
evel
opm
ent o
f Int
rast
at
Lino
Mol
teni
Li
no.M
olte
ni@
ec.e
urop
a.eu
/
Iva
Živk
ović
iv
a.zi
vkov
ic@
safu
.hr
RT
A W
elco
me
Pac
k
- 7
7 --
PHA
RE 2
006
HR-
06-IB
-FI-0
3 Su
ppor
t to
the
Cus
tom
s Ad
min
istr
atio
n in
th
e IT
MS
Proj
ect
Man
agem
ent
and
Impl
emen
tatio
n
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Dra
gan
Kova
čevi
ć dr
agan
.kov
acev
ic@
safu
.hr
HR-
06-IB
-FI-0
3 Ex
port
Co
ntro
l Sy
stem
Im
plem
enta
tion-
Proj
ect M
anag
emen
t Sup
port
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Dra
gan
Kova
čevi
ć dr
agan
.kov
acev
ic@
safu
.hr
HR-
06-IB
-FI-0
2 Su
ppor
t to
the
Cus
tom
s Ad
min
istr
atio
n in
th
e M
anag
emen
t of
EM
CS
and
AEO
Pr
epar
atio
n an
d D
evel
opm
ents
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
HR-
06-IB
-FI-0
1 St
reng
then
ing
and
Enha
ncem
ent
of
the
Croa
tian
Tax
Adm
inis
trat
ion
IT F
unct
ion
to
Achi
ve th
e EU
Sta
ndar
ds in
the
VAT
Fiel
d
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
HR-
06-IB
-JH
-01
Blue
Bor
der S
urve
illan
ce
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Dom
agoj
Šim
unov
ić
dom
agoj
.sim
unov
ic@
safu
.hr
HR-
06-IB
-TR-
01
Mar
itim
e Sa
fety
–
Mon
itorin
g an
d M
anag
emen
t of V
esse
ls, p
hase
II
Zora
n Ko
stić
zo
ran.
kost
ic@
ec.e
urop
a.eu
/
Ines
Gru
ica
ines
.gru
ica@
safu
.hr
HR-
06-IB
-OT-
01
Stre
ngth
enin
g th
e En
forc
emen
t of
In
telle
ctua
l Pro
pert
y Ri
ghts
Karin
Lin
dbla
d Ka
rin.L
indb
lad@
ec.e
urop
a.eu
/
Hel
ia K
ovač
ević
he
lia.k
ovac
evic
@sa
fu.h
r
HR-
06-IB
-EN
-01
Esta
blis
hmen
t of
Ai
r Q
ualit
y M
onito
ring
Net
wor
k
Dav
or P
erca
n da
vor.
perc
an@
ec.e
urop
a.eu
/
Jele
na F
estin
i je
lena
.fest
ini@
safu
.hr
HR-
06-IB
-SPP
-01-
TL
PPF
– St
reng
then
ing
the
Adm
inis
trat
ive
Capa
city
fo
r M
anag
emen
t an
d Im
plem
enta
tion
of IP
A/ES
F
Rim
a Jo
ujou
rim
a.jo
ujou
@ec
.eur
opa.
eu /
M
arija
Čak
arić
m
arija
.cak
aric
@sa
fu.h
r
HR-
06-IB
-FI-0
4-TL
PPF
– Fu
rthe
r D
evel
opm
ent
of t
he S
tate
Co
mm
issi
on
for
Supe
rvis
ion
of
Publ
ic
Proc
urem
ent
Proc
edur
es
and
Revi
ew
Syst
em in
the
RoC
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
HR-
06-IB
-JH
-01-
TL
PPF
– Pr
epar
atio
n fo
r th
e es
tabl
ishm
ent
of
the
SIRE
NE
Off
ice
Step
han
Dah
lgre
n St
epha
n.D
ahlg
ren@
ec.e
urop
a.eu
/
Dom
agoj
Šim
unov
ić
dom
agoj
.sim
unov
ic@
safu
.hr
RT
A W
elco
me
Pac
k
- 7
8 --
HR-
06-IB
-FI-0
5-TL
PP
F –
Dev
elop
ing
Publ
ic I
nter
nal
Fina
nce
Cont
rol i
n th
e St
ate
Trea
sury
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Dra
gan
Kova
čevi
ć dr
agan
.kov
acev
ic@
safu
.hr
IPA
200
7
HR-
07-IB
-FI-0
1 D
evel
opm
ent
of
Cust
oms
Labo
rato
ry
in
Croa
tia
Min
istr
y of
Fin
ance
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Dra
gan
Kova
čevi
ć dr
agan
.kov
acev
ic@
safu
.hr
HR-
07-IB
-JH
-02
Capa
city
Bui
ldin
g of
the
Cro
atia
n Ag
ency
fo
r Pro
tect
ion
of P
erso
nal D
ata
Min
istr
y of
Fin
ance
Mar
ie-H
elen
e En
derli
n /
Mar
ie-
Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
D
alib
or P
uhar
da
libor
.puh
ar@
safu
.hr
HR-
07-IB
-JH
-01
Stre
ngth
enin
g Ca
paci
ties
of U
SKO
K M
inis
try
of Ju
stic
e,
USK
OK
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Ana
Nem
arić
an
a.ne
mar
ic@
safu
.hr
HR-
07-IB
-JH
-03
Stre
ngth
enin
g Ca
paci
ties
of M
ol t
o Co
mba
t N
arco
tic D
rugs
Tra
ffic
king
and
Dru
g Ab
use
Min
istr
y of
the
Inte
rior
Caro
line
Frie
h-Ch
eval
ier
Caro
line.
Frie
h-Ch
eval
ier@
ec.e
urop
a.eu
/
Ana
Nem
arić
an
a.ne
mar
ic@
safu
.hr
HR-
07-IB
-JH
-04
Stre
ngth
enin
g An
ti-Co
rrup
tion
Inte
r-Ag
ency
Co
oper
atio
n –
Man
agem
ent
Supp
ort
of t
he
MoJ
Ant
i Cor
rupt
ion
Syst
em
Min
istr
y of
Just
ice,
St
ate
Atto
rney
’s O
ffic
e
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Mis
lav
Sovu
lj m
isla
v.so
vulj@
safu
.hr
Dev
elop
men
t of
Re
gula
tory
Im
pact
As
sess
men
t H
ITRO
REZ,
Ce
ntra
l St
ate
Off
ice
for
e-
Croa
tia
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/ D
alib
or P
uhar
da
libor
.puh
ar@
safu
.hr
HR-
07-IB
-AG
-01
Capa
city
Bui
ldin
g of
the
Cro
atia
n Pa
ying
Ag
ency
M
AFRD
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
Al
eksa
ndar
Peš
ić
alek
sand
ar.p
esic
@sa
fu.h
r
HR-
07-IB
-EY-
01
Met
hodo
logy
fo
r En
ergy
Ad
min
istr
ativ
e D
ata
Man
agem
ent
rela
ted
to
EU
Regu
latio
ns
MEL
E
Dav
or P
erca
n da
vor.
perc
an@
ec.e
urop
a.eu
/
Sanj
a G
alek
ović
sa
nja.
gale
kovi
c@sa
fu.h
r
RT
A W
elco
me
Pac
k
- 7
9 --
HR-
07-IB
-EN
-01
Chem
ical
Sa
fety
-
Stre
ngth
enin
g Le
gal
Fram
ewor
k an
d In
stitu
tiona
l in
fras
truc
ture
fo
r Pro
tect
ion
from
Dan
gero
us C
hem
ical
s M
inis
try
of h
ealth
and
Soc
ial W
elfa
re
Dav
or P
erca
n da
vor.
perc
an@
ec.e
urop
a.eu
/
Den
is M
atas
de
nis.
mat
as@
safu
.hr
HR-
07-IB
-OT-
01
Stre
ngth
enin
g th
e Ad
min
istr
ativ
e Ca
paci
ty
of
the
Inst
itutio
ns
rela
ted
to
wor
k an
d sa
fety
at w
ork
MEL
E
Rim
a Jo
ujou
rim
a.jo
ujou
@ec
.eur
opa.
eu /
M
arija
Čak
arić
m
arija
.cak
aric
@sa
fu.h
r
HR-
07-IB
-FI-0
3 Im
plem
entin
g Cr
oatia
n Co
mpe
titio
n an
d St
ate
Aid
Polic
ies
Croa
tian
Com
petit
ion
Agen
cy
Karin
Lin
dbla
d Ka
rin.L
indb
lad@
ec.e
urop
a.eu
/
Nat
aša
Wei
ss
nata
sa.w
eiss
@sa
fu.h
r
HR-
07-IB
-AG
-02
Furt
her
Capa
city
Bui
ldin
g in
the
are
a of
Pl
ant
Prot
ectio
n Pr
oduc
ts
and
Pest
icid
e Re
sidu
es
MAF
RD
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
Al
eksa
ndar
Peš
ić
alek
sand
ar.p
esic
@sa
fu.h
r
HR-
07-IB
-FI-0
3-TL
Stre
ngth
enin
g of
th
e Ad
min
istr
ativ
e Ca
paci
ty o
f th
e Ag
ency
for
Pub
lic-P
rivat
e Pa
rtne
rshi
p in
the
RoC
in
Rela
tion
to t
he
new
Pub
lic-P
rivat
e Pa
rtne
rshi
p Le
gisl
atio
n
Trad
e an
d In
vest
men
t Pro
mot
ion
Agen
cy
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
D
raga
n Ko
vače
vić
drag
an.k
ovac
evic
@sa
fu.h
r
Stre
ngth
enin
g Cr
oatia
n AF
COS
Syst
em w
ith
the
Aim
of
Pr
otec
tion
of
EU
Fina
ncia
l In
tere
sts
M
inis
try
of F
inan
ce
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
Rade
Dub
reta
ra
de.d
ubre
ta@
safu
.hr
HR-
07-IB
-FI-0
5-TL
Stre
ngth
enin
g of
th
e Ad
min
istr
ativ
e Ca
paci
ty f
or I
mpl
emen
tatio
n of
the
Ow
n Re
sour
ces
Rule
s M
inis
try
of F
inan
ce
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
HR-
07-IB
-FI-0
6-TL
Stre
ngth
enin
g of
th
e Ad
min
istr
ativ
e Ca
paci
ty o
f th
e M
oF o
f th
e Ro
C in
Rel
atio
n to
th
e Im
plem
enta
tion
of
the
new
co
nces
sion
and
Pub
lic-P
rivat
e Pa
rtne
rshi
p Le
gisl
atio
n
Min
istr
y of
Fin
ance
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
D
raga
n Ko
vače
vić
drag
an.k
ovac
evic
@sa
fu.h
r
HR-
07-IB
-FI-0
7-TL
Fu
rthe
r St
reng
then
ing
and
Enha
ncem
ent
of
Croa
tian
Publ
ic In
tern
al F
inan
cial
Con
trol
M
inis
try
of F
inan
ce
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
D
raga
n Ko
vače
vić
drag
an.k
ovac
evic
@sa
fu.h
r
HR-
07-IB
-SO
-01-
TL
Stre
ngth
enin
g of
ex
pert
Ca
paci
ty
for
Corr
ect
Impl
emen
tatio
n of
EU
Leg
isla
tion
on M
edic
ines
in
the
Croa
tian
Agen
cy f
or
Med
icin
al P
rodu
cts
and
Med
ical
Dev
ices
Cr
oatia
n Ag
ency
for M
edic
inal
Pro
duct
s an
d M
edic
al D
evic
es
Lino
Mol
teni
Li
no.M
olte
ni@
ec.e
urop
a.eu
/
Den
is M
atas
de
nis.
mat
as@
safu
.hr
RT
A W
elco
me
Pac
k
- 8
0 --
HR-
07-IB
-AG
-02-
TL
Inst
itutio
nal C
apac
ity B
uild
ing
of M
AFRD
on
win
e se
ctor
M
AFRD
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
Al
eksa
ndar
Peš
ić
alek
sand
ar.p
esic
@sa
fu.h
r
HR-
07-IB
-OT-
01-
TL
Supp
ort t
o th
e Pa
rliam
ent o
f Cro
atia
for t
he
Prep
arat
ion
of E
U A
cces
sion
Cr
oatia
n Pa
rliam
ent
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
Rade
Dub
reta
ra
de.d
ubre
ta@
safu
.hr
IPA
200
8
Supp
ort
to
the
Refo
rm
of
Crim
inal
Pr
ocee
ding
s M
inis
try
of Ju
stic
e
Mar
ie-H
elen
e En
derli
n M
arie
-H
elen
e.En
derli
n@ec
.eur
opa.
eu/
Zvon
imir
Mar
ić
zvon
imir.
mar
ic@
safu
.hr
Dev
elop
men
t of
the
Pro
batio
n Se
rvic
es i
n Cr
oatia
M
inis
try
of Ju
stic
e
Mar
ie-H
elen
e En
derli
n
Mar
ie-
Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
/ H
elia
Kov
ačev
ić
helia
.kov
acev
ic@
safu
.hr
Furt
her
harm
oniz
atio
n of
the
roa
d sa
fety
le
gisl
atio
n, s
tren
gthe
ning
and
dev
elop
men
t of
th
e ad
min
istr
ativ
e ca
paci
ty
of
the
Min
istr
ies
in t
he f
ield
of
road
Tra
nspo
rt
(DIG
ITAC
HO
Tw
inni
ng)
Min
istr
y of
th
e Se
a,
Tran
spor
t an
d In
fras
truc
ture
Zora
n Ko
stić
Zo
ran.
Kost
ić@
ec.e
urop
a.eu
/
Ines
Gru
ica
ines
.gru
ica@
safu
.hr
Assi
stan
ce
in
man
agem
ent
of
SF
prog
ram
mes
, w
ith a
n ac
cent
on
finan
cial
m
anag
emen
t CO
DEF
Moj
ca C
rispe
r M
ojca
.Cris
per@
ec.e
urop
a.eu
/ Iv
a Ži
vkov
ić
iva.
zivk
ovic
@sa
fu.h
r
Enfo
rcem
ent
of
the
new
En
viro
nmen
tal
Prot
ectio
n Ac
t ha
rmon
ized
w
ith
EU
legi
slat
ion
in
case
s of
cr
imin
al
offe
nces
ag
ains
t the
env
ironm
ent
Min
istr
y of
En
viro
nmen
tal
Prot
ectio
n,
Phys
ical
Pla
nnin
g an
d Co
nstr
uctio
n
Dav
or P
erca
n D
avor
.Per
can
@ec
.eur
opa.
eu /
Je
lena
Fes
tini
jele
na.fe
stin
i@sa
fu.h
r
Supp
ort
the
impl
eman
tatio
n of
th
e Co
mm
on o
rgan
izat
ion
of t
he a
gric
ultu
ral
mar
kets
M
AFRD
Alex
ande
r Zen
ebe
Al
exan
der.
Zene
be@
ec.e
urop
a.eu
/
Al
eksa
ndar
Peš
ić
alek
sand
ar.p
esic
@sa
fu.h
r
RT
A W
elco
me
Pac
k
- 8
1 --
Stre
ngth
enin
g in
tern
al
cont
rol
in
the
Cust
oms
Adm
inis
trat
ion
as
rega
rds
fight
ag
ains
t cor
rupt
ion
Min
istr
y of
Fin
ance
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/
Dra
gan
Kova
čevi
ć dr
agan
.kov
acev
ic@
safu
.hr
Enha
ncem
ent
of t
he in
tern
al c
ontr
ol in
the
Cr
oatia
n Ta
x Ad
min
istr
atio
n as
re
gard
s fig
ht a
gain
st c
orru
ptio
n M
inis
try
of F
inan
ce
Fulv
io B
ianc
oni
Fulv
io.B
ianc
oni@
ec.e
urop
a.eu
/ Iv
ana
Šipi
ć iv
ana.
sipi
c@sa
fu.h
r
Stre
ngth
enin
g Ca
paci
ties
to
Rem
edy
Irre
gula
ritie
s in
Pu
blic
Pr
ocur
emen
t Pr
oced
ures
M
ELE
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
Nat
aša
Wei
ss
nata
sa.w
eiss
@sa
fu.h
r
Su
ppor
t to
the
est
ablis
hmen
t of
a S
tate
Sc
hool
for J
udic
ial O
ffic
ials
M
inis
try
of Ju
stic
e
Mar
ie-H
elen
e En
derli
n
Mar
ie-
Hel
ene.
Ende
rlin@
ec.e
urop
a.eu
/
Ana
Nem
arić
an
a.ne
mar
ic@
safu
.hr
Stre
ngth
enin
g th
e ca
paci
ty o
f Cr
oatia
n Ta
x Ad
min
istr
atio
n in
the
fie
ld o
f ex
chan
ge o
f in
form
atio
n re
late
d to
Sav
ings
Dire
ctiv
e M
inis
try
of F
inan
ce
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
Risi
ng
the
know
ledg
e an
d sk
ills
and
harm
oniz
ing
educ
atio
nal
curr
icul
ums
of
nurs
es
and
mid
wiv
es
with
D
irect
ive
2005
/36/
EC
Min
istr
y of
Hea
lth a
nd S
ocia
l Wel
fare
Vedr
ana
Ligu
tić
Vedr
ana.
Ligu
tic@
ec.e
urop
a.eu
/ D
enis
Mat
as
deni
s.m
atas
@sa
fu.h
r
Pr
epar
atio
n of
the
Cro
atia
n Em
ploy
men
t Se
rvic
e fo
r Joi
ning
the
EURE
S N
etw
ork
Croa
tian
Empl
oyem
ent S
ervi
ce
Rim
a Jo
ujou
rim
a.jo
ujou
@ec
.eur
opa.
eu /
M
arija
Čak
arić
m
arija
.cak
aric
@sa
fu.h
r
Furt
her
Dev
elop
men
t an
d En
hanc
emen
t of
a
Nat
iona
l An
alys
is C
entr
e (N
AC),
a Co
in
Nat
iona
l An
alys
is
Cent
re
(CN
AC)
and
a N
atio
nal
Coun
terf
eit
Cent
re (
NCC
), w
ithin
th
e Cr
oatia
n N
atio
nal B
ank
Croa
tian
Nat
iona
l Ban
k
Paul
ina
Stan
oeva
Pa
ulin
a.St
anoe
va@
ec.e
urop
a.eu
/
Ivan
a Ši
pić
ivan
a.si
pic@
safu
.hr
- 82 --
Đurđa Adlešič Vice Prime Minister Slobodan Uzelac, Ph.D. Vice Prime Minister for Regional Development, Reconstruction and Return Return Božidar Pankretić, MSc Minister of Regional Development, Forestry and Water Management Management Gordan Jandroković Minister of Foreign Affairs and European Integration Marina Matulović Dropulić Minister of Environmental Protection, Physical Planning and Construction Construction Ivan Šuker Minister of Finance Branko Vukelić Minister of Defence Ph.D. Ivan Šimonović Minister of Justice Tomislav Karamarko Minister of Interior Božidar Kalmeta Minister of the Sea, Transport and Infrastructure Radovan Fuchs, PhD Minister of Science, Education and Sports Darko Milinović Minister of Health and Social Welfare Davorin Mlakar Minister of Public Administration Božo Biškupić, MSc Minister of Culture Petar Čobanković Minister of Agriculture, Fisheries and Rural Development Damir Bajs Minister of Tourism Tomislav Ivić Minister of the Family, Veterans' Affairs and Intergenerational Solidarity Solidarity Bianca Matković Minister without Portfolio Offices of the Government Office of the Prime Minister of the Republic of Croatia Trg Sv. Marka 2, 10000 Zagreb Phone: (01) 4569 222 Fax (01) 6303 023 Head of the Office, State Secretary: Krunoslav Mesarić Deputy Head of the Office: Davor Stier e-mail: davor.stier@ vlada.hr
Secretary:
�eljka Canjuga e-mail: zeljka.canjuga@ vlada.hr
- 83 --
Mesnička 23, 10 000 Zagreb Phone: (01) 6303 093, 6303 094 Fax: (01) 6303 092 E-mail: [email protected] E-mail: [email protected] Web site: www.socijalno-partnerstvo.hr Office for Protocol Head of the Office: Blanka Jurić Jerbić Trg Sv. Marka 2, 10000 Zagreb Phone: (01) 6303 081 Fax: (01) 6303 086 E-mail: [email protected] Office for Prevention of Drugs Abuse Head of the Office: Dubravko Klarić Preobraženska 4, 10000 Zagreb Phone: (01) 4878 122 Fax: (01) 4878 120 Web site: http://www.uredzadroge.hr/ E-mail: [email protected] Office for National Minorities Head of the Office: mr.sc. Milena Klajner Mesnička 23, 10000 Zagreb Phone: (01) 4569 358, 4569 397 Fax: (01) 4569 324 E-mail: [email protected] Office for Internal Supervision Head of the Office: mr. sc. Milan Škugor Grada Vukovara 72/IV, 10000 Zagreb Phone: (01) 6345 333 Fax: (01) 6345 332 Office for Human Rights Head of the Office: Luka Mađerić Trg maršala Tita 8/1, 10000 Zagreb
- 84 --
Phone: (01) 6303 090 Fax: (01) 4569 296 E-mail: ured.ravnopravnost@ vlada.hr Web site: www.ured-ravnopravnost.hr Office for Cooperation with NGOs Head of the Office: dr. sc. Igor Vidačak Ulica Grada Vukovara 78, 10000 Zagreb Phone: (01) 6106 500 Fax: (01) 6109 972 E-mail: ured.za.udruge@ zg.t-com.hr Web site: www.uzuvrh.hr/ Legislation Office Head of the Office: Zdenka Pogarčić Trg Sv. Marka 2, 10000 Zagreb Phone: (01) 4569 244 Fax: (01) 4569 386 E-mail: [email protected] General Administration Office of the Croatian Government and Parliament Head of the Office: Dražena Arar Opatička 8, 10 000 Zagreb Tel: (01) 4569 569, 6303 330 Fax: (01) 6303 000 Public relations Office Head of the Office: Zlatko Mehun Trg svetog Marka 2, 10 000 Zagreb Phone: 01 4569 239 Fax: 01 6303 022 E-mail: zlatko.mehun@ vlada.hr
- 85 --
under 0 in winter – dry, snowy). Average Monthly Temperatures for Zagreb: Jan -1.6°C Feb 4.6°C Mar 7.9°C April 14.2°C May 17.5°C June 21.6°C July 20.9°C Aug 23°C Sep 16.6°C Oct 13.3°C Nov 9.2°C Dec 0°C In Zagreb the period of warm weather lasts from April/May until September/October. Summers are usually hot and dry with temperature reaching over 30’C. If you are staying in Zagreb, make sure that your apartment has an air conditioning system installed. Autumns are rainy and cold while in winter the snowy period usually lasts no more than 15 days. The Mediterranean climate along the coast insures warm and pleasant weather from March until October, sometimes even November.
C3. ENTERTAINMENT There are many cultural events all year organised in the form of exhibitions, festivals and concerts in the capital as well as in other cities, especially on the coast in summer. Interesting sites to visit in Zagreb are its old town with the City museum, Museum of Naive Arts, Mimara Museum and Museum of Arts and Crafts. It is also worth seeing green surroundings of the city, particularly attractive can be the city of Samobor at about 30 km West from Zagreb (famous for its kremšnita – custard slice – and its carnival), and the castles and parks of Hrvatsko Zagorje (Trakošćan, Miljana, Bežanec etc…). The coast can be reached at any time of the year (in winter preferably by plane because of possible snow in the mountainous regions of Lika and Gorski kotar) and if it is not very windy, your stay there can be pleasant since even in winter the temperatures go over zero. The only problem you might encouter on the coast in winter is the lack of heating in hotels and private accommodation. While booking your apartment or hotel room check the state of the heating system.
- 86 --
For more information on cultural events, installation as a foreigner in Croatia, business information as well as bars, nightclubs and social events, the following websites are useful: www.inyourpocket.com www.fivestars.hr www.croatia.hr www.zagreb-touristinfo.hr