welcome to the job search workshop

Welcome to the Welcome to the Job Search Job Search WorkshopWorkshop

A Service of the A Service of the

Alabama Career Center SystemAlabama Career Center System

Purpose of the WorkshopPurpose of the Workshop

The Job Search Workshop was designed to The Job Search Workshop was designed to

assist job seekers in their search for assist job seekers in their search for

employment. The Workshop teaches muchemployment. The Workshop teaches much

needed skills that can help the participant needed skills that can help the participant

find and keep a good job. In this find and keep a good job. In this

presentation, you will learn many skills that presentation, you will learn many skills that

employers find valuable. Use this employers find valuable. Use this

information to find and keep that great job!information to find and keep that great job!

Contents - Slide NumbersContents - Slide Numbers Job Search Skills {Slides 4-19}Job Search Skills {Slides 4-19}

Filling out ApplicationsFilling out ApplicationsPromoting your AbilitiesPromoting your AbilitiesSuccessful InterviewingSuccessful Interviewing

Job Retention Skills {Slides 20-Job Retention Skills {Slides 20-24}24}Positive AttitudesPositive AttitudesGood Work HabitsGood Work Habits

Employability Skills {Slides 25-Employability Skills {Slides 25-35}35}Starting to WorkStarting to WorkEmployer Desired SkillsEmployer Desired SkillsWorkplace BehaviorWorkplace BehaviorProductivityProductivityWork EthicsWork EthicsInterpersonal SkillsInterpersonal SkillsShowing InitiativeShowing InitiativeBe DependableBe DependableAdapting to ChangeAdapting to Change

Social Skills {Slides 36-42}Social Skills {Slides 36-42}Getting Along with CoworkersGetting Along with CoworkersConflict ResolutionConflict ResolutionAnger ManagementAnger ManagementCoworker RelationsCoworker Relations

Understanding Personalities Understanding Personalities {Slides 43-50}{Slides 43-50}Learning StylesLearning StylesCharacter StylesCharacter Styles

Life Skills {Slides 51-57}Life Skills {Slides 51-57}Goal SettingGoal SettingStress ManagementStress ManagementHealth IssuesHealth IssuesFamily IssuesFamily Issues

To choose the slides you want toTo choose the slides you want toview, right click the mouse, view, right click the mouse,

choose choose ““GO” from the list and then “By GO” from the list and then “By

Title” Title” and select from the list the slides and select from the list the slides

you you wish to skip to.wish to skip to.

Job Search SkillsJob Search SkillsThe ApplicationThe Application

Job Search SkillsJob Search SkillsA COMPLETE APPLICATION IS ESSENTIAL. A COMPLETE APPLICATION IS ESSENTIAL. 1. Read the instructions closely.1. Read the instructions closely.2. Make sure every question is answered 2. Make sure every question is answered

completely.completely.3. Make sure your writing is legible.3. Make sure your writing is legible.4. List all your skills.4. List all your skills.5. Make sure you have permission from three 5. Make sure you have permission from three

references.references.6. List your phone number and email.6. List your phone number and email.7. Sell yourself.7. Sell yourself.8. Know the position you want.8. Know the position you want.9. Salary desired? “Open” is a good answer.9. Salary desired? “Open” is a good answer.10. Sign your name.10. Sign your name.

Job Search SkillsJob Search SkillsApplication Contents – these questions Application Contents – these questions are consideredare considered

appropriate:appropriate:1.1. Name, address, phone number, email are relevant questions.Name, address, phone number, email are relevant questions. A A

contact phone number is absolutely necessary. Don’t have a contact phone number is absolutely necessary. Don’t have a phone? List the number of a trusted friend.phone? List the number of a trusted friend.

2.2. Position you are seeking, hours of availability, expected salary Position you are seeking, hours of availability, expected salary are relevant.are relevant.

3.3. Past experience – give good, relevant detail.Past experience – give good, relevant detail.

4.4. Educational background – high school, tech school, collegeEducational background – high school, tech school, college

5.5. Special skills – computer software that you are familiar with, Special skills – computer software that you are familiar with, talents, experiences, special training – anything that isn’t talents, experiences, special training – anything that isn’t reflected in the employment/past experience section.reflected in the employment/past experience section.

6.6. Drugs, smoking – it is permissible to ask an applicant if he/she Drugs, smoking – it is permissible to ask an applicant if he/she uses drugs or smokes. This is also where the employer will bind uses drugs or smokes. This is also where the employer will bind the applicant to the employer’s drug and smoking policies and the applicant to the employer’s drug and smoking policies and willingness to submit to a drug test.willingness to submit to a drug test.

Job Search SkillsJob Search SkillsApplication Questions that Application Questions that Should not be AnsweredShould not be Answered::1.1. You should not put your full social security number on the You should not put your full social security number on the

application. Use the last 4 digits. However, the employer application. Use the last 4 digits. However, the employer will need the SSN to do credit checks, background will need the SSN to do credit checks, background checks, and if you are hired on new employee paperwork.checks, and if you are hired on new employee paperwork.

2.2. Questions about age, race, sex, national origin, marital Questions about age, race, sex, national origin, marital status, and religion are not relevant.status, and religion are not relevant.

3.3. Date of birth questions should not be answered unless Date of birth questions should not be answered unless the applicant is under the age of 18. the applicant is under the age of 18.

4.4. Physical traits – questions asked about size, height and Physical traits – questions asked about size, height and weight must be directly related to the job performance. weight must be directly related to the job performance.

5.5. Disabilities – the ADA prohibits general inquiries about Disabilities – the ADA prohibits general inquiries about disabilities, health problems, health history, and medical disabilities, health problems, health history, and medical conditions.conditions.

Job Search SkillsJob Search SkillsApplication Questions that Application Questions that Should not be AnsweredShould not be Answered6.6. Citizenship – According to the Immigration Reform and Citizenship – According to the Immigration Reform and

Control Act, an employer cannot discriminate because an Control Act, an employer cannot discriminate because an applicant is not a U.S. citizen. The application should not applicant is not a U.S. citizen. The application should not explore citizenship. The INS Form I-9 is the appropriate explore citizenship. The INS Form I-9 is the appropriate place to determine citizenship status and eligibility to place to determine citizenship status and eligibility to work.work.

7.7. Union membership – it is not proper for a prospective Union membership – it is not proper for a prospective employer to ask the applicant whether or not they are a employer to ask the applicant whether or not they are a member of a union.member of a union.

8.8. Arrests and convictions – The EEOC states that it is Arrests and convictions – The EEOC states that it is improper to ask unless the applicant is being considered improper to ask unless the applicant is being considered for a “security sensitive” job. Questions about an for a “security sensitive” job. Questions about an applicant’s conviction record are improper unless the applicant’s conviction record are improper unless the employer can show that the conviction is in some way employer can show that the conviction is in some way related to the position being applied for.related to the position being applied for.

Job Search SkillsJob Search Skills9.9. Credit rating and references – can be discriminatory against Credit rating and references – can be discriminatory against

minorities and women. Home ownership questions are also minorities and women. Home ownership questions are also considered to be discriminatory against minorities.considered to be discriminatory against minorities.

10.10. Garnishment – Using the garnishment history of an Garnishment – Using the garnishment history of an applicant in determining whether he or she will be hired is applicant in determining whether he or she will be hired is likely to have a discriminatory basis.likely to have a discriminatory basis.

11.11. Friends and relatives – often this question could be used to Friends and relatives – often this question could be used to give preference to applicants who are associated with give preference to applicants who are associated with current employees.current employees.

12.12. The employer should state clearly that falsifying any The employer should state clearly that falsifying any information on an application can be considered grounds for information on an application can be considered grounds for dismissal.dismissal.

Job Search SkillsJob Search Skills

SELL YOUR STRENGTHSSELL YOUR STRENGTHS1. 1. Personal References – Be sure to include people who will Personal References – Be sure to include people who will

say positive things about your work skills, your character say positive things about your work skills, your character and make sure you have permission to use their names and make sure you have permission to use their names and give out their telephone number.and give out their telephone number.

2. Testing - If an employer asks if you are willing to submit 2. Testing - If an employer asks if you are willing to submit to a drug, alcohol or polygraph test, say “yes”. Why to a drug, alcohol or polygraph test, say “yes”. Why screen yourself out of the process by saying “no”?screen yourself out of the process by saying “no”?

3. “Other experiences or skills”. This is a great place to 3. “Other experiences or skills”. This is a great place to describe the skills you’ve picked up in the “school of real describe the skills you’ve picked up in the “school of real life”. List all of your abilities, anything that might be life”. List all of your abilities, anything that might be marketable.marketable.

4. Even if you have never worked outside the home, you still 4. Even if you have never worked outside the home, you still have skills that you have learned from hobbies, volunteer have skills that you have learned from hobbies, volunteer work, and day to day activities. Organizational skills, work, and day to day activities. Organizational skills, sewing, painting, computer use, financial activities, etc. sewing, painting, computer use, financial activities, etc. are all marketable skills. are all marketable skills.


After the ApplicationAfter the Application

… … what’s next?what’s next?

Job Search SkillsJob Search SkillsFIRST IMPRESSIONS - The InterviewFIRST IMPRESSIONS - The InterviewYou need to make a good impression by being prepared. StartYou need to make a good impression by being prepared. Startwith the presentation of yourself. Find out what clothing is with the presentation of yourself. Find out what clothing is appropriate for the position you’re applying for and dress for the appropriate for the position you’re applying for and dress for the interview one step above. Dressing and grooming are very interview one step above. Dressing and grooming are very important. Here are some tips:important. Here are some tips:

1. Clothing should be appropriate, clean and pressed.1. Clothing should be appropriate, clean and pressed.2. Make-up and jewelry are appropriate for the 2. Make-up and jewelry are appropriate for the

position.position.3. Body scent is pleasant and not overwhelming.3. Body scent is pleasant and not overwhelming.4. Hair is clean and neatly brushed.4. Hair is clean and neatly brushed.5. Hands and nails are clean and trimmed.5. Hands and nails are clean and trimmed.6. Breath is fresh. No gum.6. Breath is fresh. No gum.


The interviewer will be evaluating how you present yourself the The interviewer will be evaluating how you present yourself the moment you walk through the door. moment you walk through the door.

Smile and make eye contact. Smile and make eye contact. Use the interviewer’s name. Use the interviewer’s name. Introduce yourself and identify which position you are Introduce yourself and identify which position you are

applying for. applying for. Shake hands firmly. Shake hands firmly. Wait for an invitation to be seated.Wait for an invitation to be seated. Have a strong opening statement such as: “Hello Mr. Smith. Have a strong opening statement such as: “Hello Mr. Smith.

My name is Alice Brown and I am here to interview for the My name is Alice Brown and I am here to interview for the teller position in your company”. teller position in your company”.

Be prepared – have work history information, reference Be prepared – have work history information, reference information and transcripts handy.information and transcripts handy.

Job Search SkillsJob Search SkillsThe Interview ChecklistThe Interview Checklist

AppearanceAppearance Besides the previously Besides the previously

mentioned necessity of mentioned necessity of cleanliness and dressing cleanliness and dressing appropriately, and appropriately, and eliminating any offensive eliminating any offensive odors, you should: wear odors, you should: wear matching socks/hosiery; matching socks/hosiery; wear subtle wear subtle perfume/cologne if any; if perfume/cologne if any; if you have belt loops, wear you have belt loops, wear a belt; shave; remove the a belt; shave; remove the sunglasses and hats, sunglasses and hats, cover up tattoos and body cover up tattoos and body piercingspiercings. .

Body LanguageBody Language SmileSmile Shake hands firmlyShake hands firmly Sit when a seat is offeredSit when a seat is offered Use good posture Use good posture Show you are listening by Show you are listening by

nodding and taking notesnodding and taking notes If you are taking notes, If you are taking notes,

make sure to look up make sure to look up instead of downinstead of down

Make eye contactMake eye contact No yawning or time No yawning or time

checkingchecking No fidgeting, biting nails No fidgeting, biting nails

or playing with hair.or playing with hair.


ResponsivenessResponsiveness Be on timeBe on time Use employer’s title and Use employer’s title and

last namelast name Show enthusiasmShow enthusiasm Speak clearlySpeak clearly Use proper grammarUse proper grammar Avoid slang, swearing, Avoid slang, swearing,

suggestive languagesuggestive language Answer questions Answer questions

completely, honestly and completely, honestly and clearlyclearly

Focus on your strengthsFocus on your strengths

AttitudeAttitude Show respectShow respect Be positive and Be positive and

enthusiasticenthusiastic Know about the Know about the

companycompany Know the Know the

interviewer’s nameinterviewer’s name Have paperwork Have paperwork

completedcompleted Ask questions that Ask questions that

show your interest in show your interest in the companythe company


Make sure the resume Make sure the resume isis

Typed on clean, plain, Typed on clean, plain, white or cream paperwhite or cream paper

1 - 2 pages in length1 - 2 pages in length Not folded or wrinkledNot folded or wrinkled

Make sure the Make sure the application isapplication is

Filled out completelyFilled out completely Neat and legibleNeat and legible Completed with honest Completed with honest

answersanswers!!

Closing the InterviewClosing the Interview Stand and shake handsStand and shake hands Thank the interviewer Thank the interviewer

for his/her timefor his/her time Emphasize your interest Emphasize your interest

in the jobin the job Ask when a decision Ask when a decision

might be mademight be made

Use these interview Use these interview tipstips

to prepare for your to prepare for your nextnext

job interviewjob interview

Job Search SkillsJob Search SkillsThe Resume’:The Resume’:● ● A resume’ can be more than 1 page – but should take no more A resume’ can be more than 1 page – but should take no more

than 1 minute to read.than 1 minute to read.

● ● The only complete sentence in the resume’ should be the The only complete sentence in the resume’ should be the Objective. This should be first and one concise sentence.Objective. This should be first and one concise sentence.

● ● College Education – Indicate type of degree and date received, College Education – Indicate type of degree and date received, school, location, Major/Minor, GPA, any special honors.school, location, Major/Minor, GPA, any special honors.

● ● Include a Special Skills section.Include a Special Skills section.

● ● Experience – describe your duties with skill words and phrases – Experience – describe your duties with skill words and phrases – not sentences or narrative.not sentences or narrative.

● ● Achievements, honors, community involvement and hobbies Achievements, honors, community involvement and hobbies should also be included.should also be included.

● ● Don’t include references. These can be provided separately if Don’t include references. These can be provided separately if required.required.

Job Search SkillsJob Search SkillsMore Interviewing TipsMore Interviewing Tips

In the interview:In the interview: Be honestBe honest Be pleasant and courteousBe pleasant and courteous Be confidentBe confident Stay alertStay alert Show enthusiasmShow enthusiasm Listen carefullyListen carefully Express willingness to Express willingness to

work hardwork hard Indicate that you get along Indicate that you get along

well with peoplewell with people

Demonstrate knowledge Demonstrate knowledge of the job you’re seekingof the job you’re seeking

Indicate interest in long Indicate interest in long range opportunityrange opportunity

Be flexible and open-Be flexible and open-mindedminded

Let the interviewer know Let the interviewer know at the end of the at the end of the appointment whether you appointment whether you are interestedare interested

Ask for the job.Ask for the job. Send a thank you note, Send a thank you note,

even if you’re not hired.even if you’re not hired.

Job Search SkillsJob Search SkillsApplicant MistakesApplicant Mistakes

Reasons people don’t get hired:Reasons people don’t get hired: Not appropriately dressedNot appropriately dressed Poor hygienePoor hygiene Overly aggressive, pushy or Overly aggressive, pushy or

demandingdemanding Displays poor communication Displays poor communication

skillsskills Seems to lack interest and Seems to lack interest and

enthusiasmenthusiasm Does not have a career goal or Does not have a career goal or

planplan Appears nervousAppears nervous Only interested in salaryOnly interested in salary Unwilling to start at the bottomUnwilling to start at the bottom Fails to express appreciation for Fails to express appreciation for

interviewer’s timeinterviewer’s time

Makes excusesMakes excuses Lacks tact and courtesyLacks tact and courtesy Lacks maturityLacks maturity Condemns past employersCondemns past employers Lacks genuine interest in the Lacks genuine interest in the

companycompany Fails to look interviewer in the Fails to look interviewer in the

eyeeye Fails to complete application Fails to complete application

completely and neatlycompletely and neatly Arrives late for interviewArrives late for interview Fails to ask questions about Fails to ask questions about

the jobthe job Gives vague responses to Gives vague responses to

questionsquestions

Job RetentionJob Retention

Finding a job is often difficult. But Finding a job is often difficult. But sometimes, keeping the job is even more sometimes, keeping the job is even more

of a challenge!of a challenge!

Job RetentionJob RetentionAttitudesAttitudesYour attitude can affect your relationships at work, school or home, in Your attitude can affect your relationships at work, school or home, in

sports and sports and

hobbies, with friends, coworkers and family members. Your mood, your hobbies, with friends, coworkers and family members. Your mood, your outlook, the outlook, the

way you feel about yourself and the way you get along with others is an way you feel about yourself and the way you get along with others is an important part important part

of the way you experience life. of the way you experience life.

Everyone has different abilities, opportunities, talents and luck. You can Everyone has different abilities, opportunities, talents and luck. You can make the make the

most of what you have. You may be labeled as a person with a bad most of what you have. You may be labeled as a person with a bad attitude if you: attitude if you:

Are hard to get along withAre hard to get along with Tend to pick fightsTend to pick fights Are easily offended or insultedAre easily offended or insulted Make negative commentsMake negative comments

This doesn’t sound like someone who would be a good employee, friend or This doesn’t sound like someone who would be a good employee, friend or customer. customer.

Job RetentionJob RetentionAttitudeAttitude

On the other hand, a On the other hand, a person with a “good person with a “good attitude” is often attitude” is often described as:described as:

Fun to be aroundFun to be around FlexibleFlexible Easy goingEasy going Good naturedGood natured ReliableReliable Hard workingHard working PositivePositive LikableLikable

Attitude is often Attitude is often shaped shaped

by a person’s:by a person’s:

School/job experiencesSchool/job experiences Social influencesSocial influences Home lifeHome life Family historyFamily history

…….as well as the .as well as the personality and personality and temperament you were temperament you were born with. So where do born with. So where do you start to develop that you start to develop that winning attitude?winning attitude?


Here is where you start.Here is where you start. Know and like yourself. When you realize you are becoming negative, Know and like yourself. When you realize you are becoming negative,

or hopeless or too self-critical stop and think about your strengths or hopeless or too self-critical stop and think about your strengths and good points. Don’t always put yourself down – that invites others and good points. Don’t always put yourself down – that invites others to do the same. A favorable self-image gives you an important start to do the same. A favorable self-image gives you an important start to having a healthy attitude.to having a healthy attitude.

Reach out. Everybody needs a support group, made up of family and Reach out. Everybody needs a support group, made up of family and friends. Be a good friend and you’ll always have good friends.friends. Be a good friend and you’ll always have good friends.

Keep moving. Feeling good physically is an important part of a good Keep moving. Feeling good physically is an important part of a good attitude. Exercise, walk, play. attitude. Exercise, walk, play.

Have some fun. Do something that makes you feel good. Everyone Have some fun. Do something that makes you feel good. Everyone needs a change of pace. needs a change of pace.

Work on being optimistic. Negativity throws a wet blanket on Work on being optimistic. Negativity throws a wet blanket on everything.everything.

Consider setbacks and disappointments as being temporary. Consider setbacks and disappointments as being temporary. Understand that everybody has a bad day sometimes and that doesn’t Understand that everybody has a bad day sometimes and that doesn’t

make them bad people. make them bad people. Put a smile in your voice.Put a smile in your voice.


Show your attitude Show your attitude through through

your work habits.your work habits. Get to work on time, be Get to work on time, be

ready to work when you ready to work when you get thereget there

Be aware of time limits Be aware of time limits and deadlinesand deadlines

Take breaks and meals Take breaks and meals when instructedwhen instructed

Understand and follow the Understand and follow the rulesrules

Lend a handLend a hand Don’t make changes Don’t make changes

without permissionwithout permission

Do what you’re told Do what you’re told without being remindedwithout being reminded

If you make a mistake, If you make a mistake, don’t try to cover it up or don’t try to cover it up or blame someone else. blame someone else. Admit that you goofed, Admit that you goofed, correct the mistake and correct the mistake and learn from your errorslearn from your errors

Be willing to adjust to Be willing to adjust to changing needs at work changing needs at work

Be willing to learn new Be willing to learn new skillsskills

Be careful with tools and Be careful with tools and equipmentequipment

Employability SkillsEmployability Skills

Be a great employeeBe a great employee

Employability SkillsEmployability SkillsFirst Day Checklist – Questions to ask your new employer:First Day Checklist – Questions to ask your new employer:

Do I need a uniform?Do I need a uniform? Where do I get it and how Where do I get it and how

much does it cost?much does it cost? No uniform - what do I wear?No uniform - what do I wear? What time should I arrive?What time should I arrive? Where should I report?Where should I report? To whom should I report?To whom should I report? Do I need to bring any Do I need to bring any

documentation or documentation or information?information?

What is the timeframe for What is the timeframe for the day – breaks, lunch, end the day – breaks, lunch, end of the day.of the day.

What forms do I need to What forms do I need to complete?complete?

What are the company What are the company policies and where can policies and where can I find a copy?I find a copy?

What is the correct What is the correct procedure for procedure for reporting off?reporting off?

When is payday – what When is payday – what is my rate of pay?is my rate of pay?

Do we have insurance Do we have insurance or other benefits?or other benefits?

What are my duties?What are my duties?

Employability SkillsEmployability SkillsSkills Employers WantSkills Employers Want

The ability to The ability to communicate with otherscommunicate with others

The ability to listenThe ability to listen Good reading Good reading

comprehensioncomprehension Writing skillsWriting skills Problem solving and Problem solving and

decision making skillsdecision making skills CreativityCreativity Math skillsMath skills Computer skillsComputer skills

The ability to work with The ability to work with othersothers

Personal management skillsPersonal management skills Self-esteem and confidenceSelf-esteem and confidence Responsibility & Responsibility &

accountabilityaccountability InitiativeInitiative Willingness to learnWillingness to learn Produce quality workProduce quality work Honorable work and Honorable work and

personal ethicspersonal ethics Flexibility and adaptabilityFlexibility and adaptability The ability to manage stressThe ability to manage stress

Employability SkillsEmployability SkillsProper Workplace BehaviorProper Workplace Behavior

When talking, use a conversational tone of voice. When talking, use a conversational tone of voice. Talking loudly or abrasively can be disruptive to other Talking loudly or abrasively can be disruptive to other workers and customers. Maintain self-control from the workers and customers. Maintain self-control from the time you arrive at work until you go home.time you arrive at work until you go home.

Avoid pranks and jokes that disturb the work Avoid pranks and jokes that disturb the work environment. Having fun is fine as long as it does not environment. Having fun is fine as long as it does not disrupt.disrupt.

Watch your language. Curse words, name calling and Watch your language. Curse words, name calling and insulting words can be offensive to others. Avoid using insulting words can be offensive to others. Avoid using slang that customers may not recognize.slang that customers may not recognize.

Silly or weird behavior toward customers is Silly or weird behavior toward customers is inappropriate. Use good manners and inappropriate. Use good manners and avoid sarcasm. Answer questions appropriately.avoid sarcasm. Answer questions appropriately.

Employability SkillsEmployability SkillsProductivity and QualityProductivity and Quality

Employers expect a perfect job Employers expect a perfect job

at the fastest rate possible.at the fastest rate possible.

What can you do to satisfy your What can you do to satisfy your

employer’s expectations?employer’s expectations?

Focus on the task Focus on the task completely.completely.

Do the job right – review for Do the job right – review for mistakes.mistakes.

Correct mistakes as you go.Correct mistakes as you go. Don’t be distracted by food, Don’t be distracted by food,

radio, books, other people, radio, books, other people, etc.etc.

Ask questions and Ask questions and understand the instructions.understand the instructions.

Make a schedule of what Make a schedule of what you have to complete.you have to complete.

Get all the necessary Get all the necessary materials ready.materials ready.

Start the job soon after Start the job soon after instructions. instructions.

Do the work as fast as Do the work as fast as possible.possible.

Employability SkillsEmployability SkillsWork EthicWork Ethic

Work ethic advocates being personally accountable and responsible for Work ethic advocates being personally accountable and responsible for the work that one does and is based on a belief that all work has value. the work that one does and is based on a belief that all work has value. Work ethic is usually associated with people who work hard and do a Work ethic is usually associated with people who work hard and do a

good job.good job.

Some attributes of a person with a strong work ethic include:Some attributes of a person with a strong work ethic include: Is dependable and reliableIs dependable and reliable Follows rules and instructionsFollows rules and instructions Works independently and shows initiativeWorks independently and shows initiative Is never tardyIs never tardy Is honest and responsibleIs honest and responsible Is efficient and carefulIs efficient and careful Adapts well to changeAdapts well to change Is patient and helpfulIs patient and helpful Produces accurate workProduces accurate work

Continued on Continued on next slidenext slide

Employability SkillsEmployability SkillsWork EthicWork Ethic

More attributes of a person with a strong work ethic:More attributes of a person with a strong work ethic: Pleasant and cooperativePleasant and cooperative Hard working and orderlyHard working and orderly Courteous and friendlyCourteous and friendly

How is your work ethic? An instrument has been developed to How is your work ethic? An instrument has been developed to measure work ethic – the Occupational Work Ethic Inventory. The measure work ethic – the Occupational Work Ethic Inventory. The OWEI is available to provide a comparison of your work ethic to that OWEI is available to provide a comparison of your work ethic to that of others. The inventory provides scores for interpersonal skills, of others. The inventory provides scores for interpersonal skills, initiative and being dependable and can help you determine areas in initiative and being dependable and can help you determine areas in need of improvement. Click on this link need of improvement. Click on this link Work Ethics to go to the to go to the online assessment. online assessment. When finished with the test, click the back When finished with the test, click the back button and return to Slide # 31.button and return to Slide # 31.

Employability SkillsEmployability SkillsInterpersonal SkillsInterpersonal Skills

Interpersonal skills include the habits, attitudes, manners,Interpersonal skills include the habits, attitudes, manners,appearance and behaviors we use around other people which appearance and behaviors we use around other people which affect how we get along with other people. For us to improve affect how we get along with other people. For us to improve our interpersonal skills, we must first be aware of what we are like our interpersonal skills, we must first be aware of what we are like from the perspective of other people. Habits we are unaware of, from the perspective of other people. Habits we are unaware of, actions we think go unnoticed, and other things about us might actions we think go unnoticed, and other things about us might affect other people and are impossible for us to change if we are affect other people and are impossible for us to change if we are not aware of them. Teachers in early grades try to help students not aware of them. Teachers in early grades try to help students recognize bad habits.recognize bad habits.

As we become adults, it becomes our own responsibility toAs we become adults, it becomes our own responsibility toinitiate changes to our interpersonal skills if needed. It is more initiate changes to our interpersonal skills if needed. It is more important than ever and can greatly influence our opportunities important than ever and can greatly influence our opportunities and success. and success.

Employability SkillsEmployability SkillsInitiativeInitiative

Initiative is a very important characteristic for information age workers. Initiative is a very important characteristic for information age workers. Direct Direct

supervision is often not a feature of the modern workplace. Without supervision is often not a feature of the modern workplace. Without initiative, initiative,

procrastination and missed opportunities can become a real problem. procrastination and missed opportunities can become a real problem. Sometimes poor performance results and leads to loss of a job, without Sometimes poor performance results and leads to loss of a job, without

anyanysecond chances.second chances.

Drive and effort are both components of initiative. No matter how gifted Drive and effort are both components of initiative. No matter how gifted someone is, unless they work harder, longer and smarter than their someone is, unless they work harder, longer and smarter than their

coworkers, coworkers, they will not be the best. Being successful in the activities they will not be the best. Being successful in the activities you participate in is highly dependent on your skills you participate in is highly dependent on your skills and attitudes. However, the amount of drive and and attitudes. However, the amount of drive and effort you put into it could make the difference effort you put into it could make the difference between average performance and high between average performance and high performance.performance.

Employability SkillsEmployability SkillsDependabilityDependability

Possibly the most important employability skill Possibly the most important employability skill you can possess is dependability.you can possess is dependability.

Being dependable is one of the most highly sought after Being dependable is one of the most highly sought after traits for workers in the modern workplace. This work traits for workers in the modern workplace. This work ethic includes honesty, reliability and being on time. ethic includes honesty, reliability and being on time. People who are not dependable often are very expensive People who are not dependable often are very expensive to keep around because of the wasted time and resources to keep around because of the wasted time and resources their behavior causes. In some cases, even peoples’ lives their behavior causes. In some cases, even peoples’ lives can be lost if another person is not dependable.can be lost if another person is not dependable.

Employability SkillsEmployability SkillsAdapting to ChangeAdapting to Change

Adapting to change and being flexible is best taught by Adapting to change and being flexible is best taught by being “forced” to change. A person who is rigid and being “forced” to change. A person who is rigid and concrete in his or her thinking tends to have the most concrete in his or her thinking tends to have the most difficulty in adapting to change. difficulty in adapting to change.

Communication is important during any changes at work, Communication is important during any changes at work, but it is most important that the worker is able to adapt but it is most important that the worker is able to adapt to the change.to the change.

Change should not always be viewed as a threat. Part of Change should not always be viewed as a threat. Part of the battle is being aware that change happens often and the battle is being aware that change happens often and that you should be prepared for change. that you should be prepared for change.

Remember, if your boss asks you to make a change in Remember, if your boss asks you to make a change in your job, it is not because he is out to get you. There are your job, it is not because he is out to get you. There are always reasons for the change that management feels is always reasons for the change that management feels is best for the company, customers and workers.best for the company, customers and workers.

It is OK to ask about the reason for the change. The It is OK to ask about the reason for the change. The worker may not fully understand the reason, but at least worker may not fully understand the reason, but at least the employee got the chance to discuss the issues. the employee got the chance to discuss the issues.

Social SkillsSocial Skills

Getting along withGetting along with

co-workersco-workers

Social SkillsSocial SkillsGetting along with Co-workersGetting along with Co-workers

There are many aspects to getting along with co-workers. It is necessary toThere are many aspects to getting along with co-workers. It is necessary tomaster the art of anger management, conflict resolution, communication skills master the art of anger management, conflict resolution, communication skills and employer expectations. A person possessing these skills should be able toand employer expectations. A person possessing these skills should be able toget along with most people. A person does not have a choice about the people get along with most people. A person does not have a choice about the people he works with, so they have to be understanding of the differences in other he works with, so they have to be understanding of the differences in other people. You may not like everyone you work with, but you have to work with people. You may not like everyone you work with, but you have to work with them! them!

Sometimes we don’t like how our co-workers behave or what they believe Sometimes we don’t like how our co-workers behave or what they believe in. It is possible to separate disliking someone because of what they do or in. It is possible to separate disliking someone because of what they do or because they belong to a certain group. Prejudice is a preconceived idea – an because they belong to a certain group. Prejudice is a preconceived idea – an opinion held in disregard of the facts that contradict it, an intolerance or hatred. opinion held in disregard of the facts that contradict it, an intolerance or hatred.

Prejudices can be for many reasons. Tolerance is respecting the beliefs and Prejudices can be for many reasons. Tolerance is respecting the beliefs and practices of others. Therefore, when a person does something a different way, practices of others. Therefore, when a person does something a different way, you do not condemn them. That doesn’t mean you have to agree, it means that you do not condemn them. That doesn’t mean you have to agree, it means that you are tolerant of their beliefs and actions.you are tolerant of their beliefs and actions.

Continued on next slideContinued on next slide

Social SkillsSocial SkillsGetting along with Co-workersGetting along with Co-workers

On the job there are going to be people who behave in a way that you On the job there are going to be people who behave in a way that you do not agree with. If that behavior is interfering with your job or thedo not agree with. If that behavior is interfering with your job or thecompany, you have the right to talk to that person or go to a company, you have the right to talk to that person or go to a

supervisor. supervisor.

When we hold prejudices about certain people and are intolerant of When we hold prejudices about certain people and are intolerant of their their

behavior, beliefs and practices, it makes it very difficult to get along behavior, beliefs and practices, it makes it very difficult to get along with with

them. We should not dislike people who are different just because them. We should not dislike people who are different just because theythey

have different beliefs or practices. have different beliefs or practices.

If there is a co-worker you do not like, try to find the If there is a co-worker you do not like, try to find the positive in the person and focus on the good points. positive in the person and focus on the good points.

Social SkillsSocial SkillsConflict ResolutionConflict Resolution

Steps to resolve Steps to resolve conflict:conflict:

Control emotions – relax Control emotions – relax and express your feelings and express your feelings assertively.assertively.

Identify the reason for Identify the reason for the conflict. Who is the conflict. Who is responsible? responsible?

Take the time to talk to Take the time to talk to the person involved.the person involved.

Tell the person how you Tell the person how you feel and why.feel and why.

Listen. Listen. Listen. Listen. Listen. Listen. Allow the other person Allow the other person to respond.to respond.

Discuss the different Discuss the different alternatives for alternatives for resolving the conflict.resolving the conflict.

If the conflict is not If the conflict is not easily resolved or if easily resolved or if you are getting angry, you are getting angry, take time away and take time away and talk again later.talk again later.

Social SkillsSocial SkillsAnger ManagementAnger Management

Feelings and behaviorsFeelings and behaviors It is important to understand that all feelings are OK, but It is important to understand that all feelings are OK, but

negative behaviors as a result of those feelings are not. It negative behaviors as a result of those feelings are not. It is OK to be angry. It is not OK to hit, call people names or is OK to be angry. It is not OK to hit, call people names or yell at people. When engaged in a conflict with a co-yell at people. When engaged in a conflict with a co-worker, it is important to talk to the person. worker, it is important to talk to the person.

First, you should label your feelings assertively by saying First, you should label your feelings assertively by saying “I am angry” or “I am upset”. It is never productive to be “I am angry” or “I am upset”. It is never productive to be accusatory with statements that begin with “You”. accusatory with statements that begin with “You”.

Secondly, explain why you are upset. Allow the other Secondly, explain why you are upset. Allow the other person to do the same. person to do the same.

It is sometimes better to wait until one has time to think It is sometimes better to wait until one has time to think about the situation and/or cool off.about the situation and/or cool off.

Social SkillsSocial SkillsHow to behave at workHow to behave at work

……Around strangersAround strangers Introduce yourself and Introduce yourself and

get the other person’s get the other person’s name.name.

Say hello and be friendly.Say hello and be friendly. Get to know the person Get to know the person

before you talk a lot to before you talk a lot to that person, ask that that person, ask that person personal person personal questions, or tell that questions, or tell that person personal things person personal things about you.about you.

Never hug or touch them Never hug or touch them in a friendly way.in a friendly way.

……Around AcquaintancesAround Acquaintances Get to know them better Get to know them better

by engaging in small talk by engaging in small talk during breaks and social during breaks and social gatherings.gatherings.

Say hello and be friendly.Say hello and be friendly. Never hug or touch them Never hug or touch them

in a friendly way.in a friendly way. Never hang around them Never hang around them

when you are off and that when you are off and that person is working.person is working.

Social SkillsSocial SkillsHow to behave at workHow to behave at work

……Around friendsAround friends Spend time talking during breaks and after work.Spend time talking during breaks and after work. Understand the importance of people having friends outside Understand the importance of people having friends outside

of work.of work. Hugs and friendly touches are really not appropriate in the Hugs and friendly touches are really not appropriate in the

workplace. However, there are certain times such as when workplace. However, there are certain times such as when congratulations are in order, they have been ill, or a family congratulations are in order, they have been ill, or a family member has died, that a hug might be appreciated.member has died, that a hug might be appreciated.

Never hang around when you are off and that person is Never hang around when you are off and that person is working.working.

Do not expect a friend from work to want to do Do not expect a friend from work to want to do

everything with you. Even friends need a break from everything with you. Even friends need a break from

each other.each other. Solve interpersonal problems outside of work.Solve interpersonal problems outside of work.

PersonalitiesPersonalities

Understanding DifferencesUnderstanding Differences

PersonalitiesPersonalities

These are just a few examples of These are just a few examples of

different personality types. You may different personality types. You may

recognize yourself in some of these recognize yourself in some of these

descriptions. The point is, everyone is descriptions. The point is, everyone is

different, has a different way of thinking, different, has a different way of thinking,

planning, socializing, working and no one planning, socializing, working and no one

particular type is “correct”. Once we particular type is “correct”. Once we

understand why people do what they do, weunderstand why people do what they do, we

become better able to overlook differences.become better able to overlook differences.

PersonalitiesPersonalitiesLearning StylesLearning Styles

Active LearnersActive Learners Tend to retain and Tend to retain and

understand information understand information best by doing something best by doing something active with it - discussing active with it - discussing it, applying it or explaining it, applying it or explaining it to others.it to others.

Tend to like group work Tend to like group work more.more.

Dislike taking notes.Dislike taking notes. The active learner’s key The active learner’s key

phrase – “Let’s try it out phrase – “Let’s try it out and see how it works”. and see how it works”.

Prefer studying in a group.Prefer studying in a group.

Reflective LearnersReflective Learners Tend to retain and Tend to retain and

understand information best understand information best by thinking quietly about it by thinking quietly about it first.first.

Prefer to work alone and Prefer to work alone and study alone.study alone.

Must be careful not to spend Must be careful not to spend too much time reflecting – too much time reflecting – they often don’t get much they often don’t get much done.done.

When studying, should stop When studying, should stop periodically and review what periodically and review what they have read or learned.they have read or learned.


Sensing LearnersSensing Learners Tend to like learning Tend to like learning

facts.facts. Like solving problems Like solving problems

with well-established with well-established methods.methods.

Dislike complications and Dislike complications and surprises.surprises.

Are patient with details Are patient with details and good at memorizing and good at memorizing facts.facts.

Enjoy hands-on work.Enjoy hands-on work. Are more practical and Are more practical and

careful.careful. Prefer to learn about Prefer to learn about

tangible things that have tangible things that have a place in the real world.a place in the real world.

Intuitive LearnersIntuitive Learners Prefer discovering possibilities Prefer discovering possibilities

and relationships.and relationships. Like innovation and dislike Like innovation and dislike

repetition.repetition. Often tend to resent being Often tend to resent being

tested on materials not tested on materials not covered in class.covered in class.

Are better at grasping new Are better at grasping new concepts.concepts.

Are comfortable with abstract Are comfortable with abstract ideas and mathematical ideas and mathematical formulations.formulations.

Tend to work quickly.Tend to work quickly. Dislike memorization and Dislike memorization and

routine calculations.routine calculations.


Learners are also brokenLearners are also brokendown in other categories down in other categories such as:such as: Visual learners Visual learners

remember best what remember best what they see while verbal they see while verbal learners remember best learners remember best what they are told.what they are told.

Sequential learners Sequential learners tend to learn things in tend to learn things in order, with steps that order, with steps that are in a logical are in a logical sequence. Global sequence. Global learners learn in large learners learn in large jumps, absorbing jumps, absorbing materials randomly.materials randomly.

The point is, there are many The point is, there are many different ways to learn and no different ways to learn and no particular way is the “right” particular way is the “right” way. People are different. way. People are different. Different is good!Different is good!

To assess your own personal To assess your own personal learning style, click on this link learning style, click on this link – – learning styles and take the and take the Learning Styles Self Test.Learning Styles Self Test.

When finished, click theWhen finished, click theback button and return to back button and return to Slide # 47.Slide # 47.

PersonalitiesPersonalitiesCharacter TypesCharacter Types

IdealistsIdealists make up about 25- make up about 25-30% of the population. But 30% of the population. But their ability to inspire people their ability to inspire people with their enthusiasm and with their enthusiasm and their idealism has given their idealism has given them influence far beyond them influence far beyond their numbers. They believe their numbers. They believe in giving of themselves to in giving of themselves to help others, always on a help others, always on a quest for self-knowledge and quest for self-knowledge and self-improvement. They work self-improvement. They work well with other people and well with other people and are gifted at helping others.are gifted at helping others.

Guardians Guardians make up about make up about 40-45% of the population. 40-45% of the population. They are the cornerstone of They are the cornerstone of society. They have natural society. They have natural talent in managing and talent in managing and organizing and use all their organizing and use all their skills to keep things running skills to keep things running smoothly. They are quite smoothly. They are quite serious about their duties and serious about their duties and responsibilities. They take responsibilities. They take pride in being dependable and pride in being dependable and trustworthy. They are often trustworthy. They are often down-to-earth and believe in down-to-earth and believe in loyalty, discipline and loyalty, discipline and teamwork.teamwork.

PersonalitiesPersonalities Character TypesCharacter Types

·· Rationals Rationals make up about make up about 5-10% of the population. 5-10% of the population. They are the problem They are the problem solvers. They are very solvers. They are very interested in what makes interested in what makes things work. Rationals try things work. Rationals try to find solutions and are to find solutions and are interested in efficiency. interested in efficiency. They work tirelessly, are They work tirelessly, are logical and fiercely logical and fiercely independent. They often independent. They often seem cold and distant, but seem cold and distant, but its because they are its because they are usually in absorbed usually in absorbed concentration.concentration.

·· Directors Directors are bold, are bold, demanding risk takers. demanding risk takers. They tend to be They tend to be competitive, work fast, competitive, work fast, prefer to be in control and prefer to be in control and rarely waste time. They rarely waste time. They are results oriented and are results oriented and take charge when the take charge when the situation calls for it. They situation calls for it. They are very forceful and tend are very forceful and tend to be impatient. Expect to be impatient. Expect them to be the them to be the competitors in all things.competitors in all things.

PersonalitiesPersonalitiesCharacter typesCharacter types

EntertainersEntertainers are very are very talkative, spontaneous, talkative, spontaneous, creative, optimistic and creative, optimistic and emotional. They work emotional. They work quickly, love being around quickly, love being around people, fear rejection and people, fear rejection and hate repetition. Their hate repetition. Their space is often cluttered space is often cluttered and unorganized. and unorganized. However, they are very However, they are very energetic, animated, energetic, animated, amiable and enthusiastic.amiable and enthusiastic.

PerfectionistsPerfectionists are are analytical, systematic, analytical, systematic, diplomatic and sensitive. diplomatic and sensitive. They work at a deliberate They work at a deliberate pace, and fear criticism. pace, and fear criticism. Their primary irritation is Their primary irritation is disorder and they focus on disorder and they focus on accuracy. They are often accuracy. They are often withdrawn and reserved, withdrawn and reserved, preferring to analyze preferring to analyze situations quietly. They situations quietly. They tend to be objective and tend to be objective and methodical.methodical.

Life SkillsLife Skills

Can you cope?Can you cope?

Life SkillsLife SkillsGoal SettingGoal Setting

Life is a journey. Not just any journey, but the most fantasticLife is a journey. Not just any journey, but the most fantasticjourney in the universe. Life is a journey from where you are to journey in the universe. Life is a journey from where you are to where you want to be. You can choose your own destination. Not where you want to be. You can choose your own destination. Not only that, you can choose how you are going to get there. Goal only that, you can choose how you are going to get there. Goal setting will help you end up where you want to be.setting will help you end up where you want to be.

Sit quietly and on a piece of paper, make a list of the things you Sit quietly and on a piece of paper, make a list of the things you want to accomplish – that day, that week, that month, or even want to accomplish – that day, that week, that month, or even during your lifetime. You may want to categorize your goals – during your lifetime. You may want to categorize your goals – family, social, career, hobbies, etc. family, social, career, hobbies, etc.

Next, sort those goals by priority. Once you determine what’s Next, sort those goals by priority. Once you determine what’s most important and what can wait, you’ll have a good list to most important and what can wait, you’ll have a good list to follow. Every time you check off a goal that has been reached, follow. Every time you check off a goal that has been reached, you’ll feel good about yourself!you’ll feel good about yourself!

Life SkillsLife SkillsStress ManagementStress Management

There are many possible causes of stress such as death There are many possible causes of stress such as death of a family member, divorce, illness, difficulties at work,of a family member, divorce, illness, difficulties at work,financial problems, etc. When faced with a stressful financial problems, etc. When faced with a stressful situation, pay attention to your body and behavior. situation, pay attention to your body and behavior. Changes can be cues to engage in coping strategies. Changes can be cues to engage in coping strategies.

Here are ways to cope with stress:Here are ways to cope with stress:

√ √ Identify the cause of stressIdentify the cause of stress√ √ Avoid stressful situationsAvoid stressful situations√ √ Rest and get plenty of sleepRest and get plenty of sleep√ √ Use relaxation techniques to control breathingUse relaxation techniques to control breathing√ √ Think positive thoughtsThink positive thoughts√ √ Be flexibleBe flexible√ √ Eat properly and exerciseEat properly and exercise√ √ Do something funDo something fun√ √ Read to take your mind off the cause of the stressRead to take your mind off the cause of the stress

Life SkillsLife SkillsHealthHealth

● ● Avoid destructive behaviors. Most people understand that drugs are bad, but Avoid destructive behaviors. Most people understand that drugs are bad, but do not always think about how the consequences of drug use affect their do not always think about how the consequences of drug use affect their work. work.

● ● Employers have the right to test for illegal drug use. TheseEmployers have the right to test for illegal drug use. Thesestatistics, provided by the Department of Labor, support the need for drug statistics, provided by the Department of Labor, support the need for drug screening:screening: 71% of illegal drug users are employed71% of illegal drug users are employed 75% of people who call a cocaine help line say they use drugs while 75% of people who call a cocaine help line say they use drugs while

workingworking 64% say the drugs adversely affect their job performance64% say the drugs adversely affect their job performance 18% have stolen from employers to support their habit.18% have stolen from employers to support their habit.

● ● Drug-using employees at GM average 40 sick days per year compared to 4/5 Drug-using employees at GM average 40 sick days per year compared to 4/5 of that for nonusers.of that for nonusers.

● ● Employees who tested positive on a pre-employment screening at a company Employees who tested positive on a pre-employment screening at a company in Utah were five times more likely to be involved in a workplace accident.in Utah were five times more likely to be involved in a workplace accident.

● ● The Institute for Health Policy found that substance abuse is the number one The Institute for Health Policy found that substance abuse is the number one health problem in the country.health problem in the country.

● ● Substance abuse is estimated to cost U.S. Businesses more than $100 billion Substance abuse is estimated to cost U.S. Businesses more than $100 billion each year.each year.


Destructive behavior. How substance abuse costs employers so Destructive behavior. How substance abuse costs employers so

much money:much money:

When workers miss work, they need to pay sick days and overtime When workers miss work, they need to pay sick days and overtime for replacement workers.for replacement workers.

Poor performance leads to work not getting done on time and poor Poor performance leads to work not getting done on time and poor quality. When products and services are not done correctly, they quality. When products and services are not done correctly, they need to be done over. Repeating any process costs money.need to be done over. Repeating any process costs money.

Workplace injuries cost companies a lot of money in prevention Workplace injuries cost companies a lot of money in prevention programs, worker’s compensation and replacement workers.programs, worker’s compensation and replacement workers.

All of these factors result in high turnover, which leads to money All of these factors result in high turnover, which leads to money being spent on training new employees.being spent on training new employees.

Long term abuse of alcohol or illegal drugs is linked to health Long term abuse of alcohol or illegal drugs is linked to health

problems such as heart disease, cancer and liver disease. problems such as heart disease, cancer and liver disease.


Adopt Good Personal Health HabitsAdopt Good Personal Health Habits. . A person canA person can prevent illness prevent illness by staying physically fit, eating right, managing stress, avoiding by staying physically fit, eating right, managing stress, avoiding destructive behaviors, and following the advice of a doctor. Some destructive behaviors, and following the advice of a doctor. Some healthy habit tips:healthy habit tips:

Get plenty of sleep. Six to eight hours of sleep is generally a good Get plenty of sleep. Six to eight hours of sleep is generally a good amount. Sleeping allows the body to recover from physical and amount. Sleeping allows the body to recover from physical and mental exhaustion. A rested body is more likely to fend off germs.mental exhaustion. A rested body is more likely to fend off germs.

Wash your hands frequently. Door knobs, telephones, faucets and Wash your hands frequently. Door knobs, telephones, faucets and computer keyboards can get germs on your hands. Touching your computer keyboards can get germs on your hands. Touching your eyes and mouth puts you at risk for exposure to germs. eyes and mouth puts you at risk for exposure to germs.

Maintain good hygiene. Take regular baths/showers, wash your hair Maintain good hygiene. Take regular baths/showers, wash your hair and brush your teeth regularly. and brush your teeth regularly.

Wear clothes appropriate for the weather, especially in winter months. Wear clothes appropriate for the weather, especially in winter months.

Life SkillsLife SkillsFamily IssuesFamily Issues

Sometimes family obligations and work obligations conflictSometimes family obligations and work obligations conflict. Your family is . Your family is important, but should not conflict with your job. Your employer is dependent important, but should not conflict with your job. Your employer is dependent on your attendance and full performance. Here are a few tips on the subject:on your attendance and full performance. Here are a few tips on the subject:

Companies usually have a policy for time off for funerals of “immediate family” – Companies usually have a policy for time off for funerals of “immediate family” – such as spouse, child, parent, grandparent or siblings. Some companies only such as spouse, child, parent, grandparent or siblings. Some companies only grant time for you to attend the funeral. Talk with your supervisor if this grant time for you to attend the funeral. Talk with your supervisor if this comes up. Friends and cousins are usually not covered.comes up. Friends and cousins are usually not covered.

If you are responsible for the care of a sick relative, your first responsibility is to If you are responsible for the care of a sick relative, your first responsibility is to your employer – have a backup plan for the care of loved ones. your employer – have a backup plan for the care of loved ones.

Have child-care back up. Being absent because you have babysitter problems is Have child-care back up. Being absent because you have babysitter problems is not something an employer wants to hear.not something an employer wants to hear.

It is normally not appropriate for family members to visit you at work. It is normally not appropriate for family members to visit you at work. Personal phone calls can also cause problems with your employer. Personal phone calls can also cause problems with your employer. Taking care of family problems while at work is also frowned upon.Taking care of family problems while at work is also frowned upon.Have dependable transportation. Employers expect you to be at work.Have dependable transportation. Employers expect you to be at work.

Remember – if you are a conscientious and dependable employee and Remember – if you are a conscientious and dependable employee and something unforeseeable comes up, your employer will be more something unforeseeable comes up, your employer will be more understanding and willing to work with you. Always discuss barriers with your understanding and willing to work with you. Always discuss barriers with your supervisor. supervisor. Always follow company policy for reporting off.Always follow company policy for reporting off.

Thank you for Thank you for participating in our Job participating in our Job

Search Workshop. If you Search Workshop. If you would like a copy of this would like a copy of this

information, please inform information, please inform a representative.a representative.

welcome to the job search workshop

Documents

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job seekers

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job search workshopa

relevant questions

changesocial skills

muchneeded skills