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WELCOME to The University of Toledo Lynn Hutt Compliance/Privacy Officer

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WELCOME to The University of Toledo. Lynn Hutt Compliance/Privacy Officer. Topics. Compliance HIPAA Privacy Security Family Educational Rights and Privacy Act - FERPA Public Records Obama Administration - 2010. Who is the Compliance Officer? Lynn Hutt. - PowerPoint PPT Presentation

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Page 1: WELCOME  to  The University of Toledo

WELCOME to

The University of Toledo

Lynn Hutt Compliance/Privacy Officer

Page 2: WELCOME  to  The University of Toledo

Topics

o Complianceo HIPAA

o Privacyo Security

o Family Educational Rights and Privacy Act - FERPA

o Public Recordso Obama Administration - 2010

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Who is the Compliance Officer?

Lynn Hutt

Page 4: WELCOME  to  The University of Toledo

Health Insurance Portability and Accountability Act (HIPAA)o Privacy – covers certain

health information in any form. Written, spoken, electronic or any other form.

o Security – covers information that is stored or transmitted electronically. Internet, computer networks.

Page 5: WELCOME  to  The University of Toledo

What is HIPAA?

o Law created to improve access to health insurance, protect the privacy of health information and promote standardization of electronic health-care related records to improve and safeguard their use.

o Not: Hospitals In Pain, Aguish, and Agony

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Patient privacy is everyone’s concern.

It’s a basic part of patient care.

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What can happen if you don’t follow the Privacy Rule?

o There may be a fine for each violation of the rule. Total fines can go up to $1.5 million per year.

o A person can be fined or sent to prison.

o “Fifteen fired, eight disciplined for looking at medical records of octuplet mother.” FoxNews.com March 2009

o “CVS Pays $2.25 Million to Settle HIPAA Privacy Case” HHS.gov Feb 2009

o “Staff nurse faces jail time for copying medical record with intent to do malicious harm. Possible 10 years in prison, fine of $250,000. The nursing board is seeking to revoke her license.” Renal and Urology News Oct. 2008

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A Closer look at PHI

o Pay attention to information that gives details about who a person is:

o Nameo Social Security Number, Account Number, MRNo All or part of an addresso Phone or fax numbero Drivers License number, license plateo Date of Birtho Admission or discharge dateo Tattoo's

When combined with health information these could be considered PHI. Health Information is protected if it could be used to identify somebody.

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Examples of PHI:

o Medical recordo Prescription label o An x-rayo Doctor’s notes about a

patiento A letter giving patient

test resultso Facesheeto Waste material that

contains personal information- patient label

o Information sent from one place to another- computer, fax, phone or mail.

o Computer monitors that can be seen by the public

o Information that you say ALOUD.

o Facebook, pictures of patients.

To name a few!!!

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HIPAA Rule: Minimum Necessary

o Only access PHI you need to do your job.

o Any time you share PHI with others provide only the information the other person or organization needs.

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General rules for disclosing and using PHI

o You may disclose or use PHI for health-care purposes.

Treat a patient

Get payment for health-care servicesContinuity of CareQuality AssessmentFraud and Compliance programsCompetency activities –accreditationFederal/State AgenciesSuspected abuse or neglectOrgan donation

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Permitted disclosures

o T-Treatmento P-Paymento O-Health care operations

In all instances, strict regulations apply.

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Incidental disclosures of PHI

o When PHI is seen or heard by someone who does not need to know.

o Even though UTMC has taken appropriate steps to limit the information shared or keep the information private.

Example-nurses stations or two patients in the same room

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Getting authorization to disclose information

o Authorization to disclose PHI must be obtained when

o Provided to insurer or other business for marketing

o Information is communicated to an employer (pre-employment physical)

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Some Do’s and Don’ts when talking about patients

DO’s

o Speak quietly when possible

o Avoid using patient names in hallways and public areas

o Share information needed to treat the patient

o Use a private space to discuss patient information

DON’Ts

o Share PHI with people who don’t need to know it to do their job

o Share PHI you are not authorized to disclose

o Let privacy issues keep you from treating the patient properly

Page 16: WELCOME  to  The University of Toledo

Safeguard guidelines

o Shut and lock doors when leavingo PHI should be not visible or audibleo Computer monitors should be turned away

from the direction of public viewo Copy only the minimum necessaryo Securely dispose of all PHI o Home offices subject as wello Record storage areas must be secure

Page 17: WELCOME  to  The University of Toledo

Safeguard guidelines cont.

o Printers and Fax Machines must be secure

o Unauthorized personnel may not be left alone without supervision

o Policies apply to any Portable Device or LAPTOP

o Visitors must be accompaniedo EVERYONE is responsible for PHIo DO NOT SHARE YOUR LOG-IN OR

PASSWORDS!

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Protect printed PHI

o Where is printed PHI?o Patient charto Wrist tago Prescription bottleo Lab reporto X-rayo Log sheets/patient listso Patient mailing listo Faxes

o ALWAYS use a shred bin for printed PHI!

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Patient rights

o They have themo They know themo Respect them

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Your responsibility

o Know policies and practice appropriate procedures within your unit

o If unsure, ASK

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FERPA

o The Family Educational Rights and Privacy Act of 1974

o Protects students educational/treatment records.

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Public records

o The University of Toledo’s operational functions are considered public records.

o Emailso Reportso Contracts

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President Obama legislative changes to HIPAA

o Health Care Reformo American Recovery & Reinvestment

Act of 2009 (ARRA)

o New requirements will include:

o Notification of HIPAA breacheso Application of HIPAA to BA’so Restrictions requested by patientso Electronic Health Recordso Increased penalties and enforcement

o HITECH Act

Page 24: WELCOME  to  The University of Toledo

How do I report….

o Report concerns in these steps:o First to your professoro Advisor or Dean of Collegeo Student Academic Affairso Compliance/Privacy Officer, x 6933

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What are my rights….

o Non-retaliation policyo Qui tam provisions (“whistleblower” )

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Quiz questions

o Who’s the Compliance/Privacy Officer?o Name 3 safeguards for PHI?o What does HIPAA stand for?o Name 3 examples of PHI.o Can you be held personally responsible

for a HIPAA violation?o What is minimum necessary?o If you are unsure, what should you do?o PHI used for TPO are permitted

disclosures, what does TPO stand for?

Page 27: WELCOME  to  The University of Toledo

COMPLIANCE

It’s YOUR Responsibility.

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Questions?