what’s new in webex - bt conferencing

April 2021

Release 41.5

What’s New in Webex

Cisco Collaboration Cloud

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made as of the date of the initial publication of this

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© 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public . 3

Milestones

Milestones: Webex Release 41.5These dates, and features shown, are still subject to change.

Limited Availability

Deployment

Apr. 26, 2021

General AvailabilityStart Date

May. 10, 2021

General Availability End Date

May. 25, 2021


Mobile

App

Cisco Webex Meetings Suite Feature Snapshot: 41.5 Update

Meeting

Experience

Android

▪ Mute Video Support

▪ Stage View Support

▪ Hide Name on Video Layout

▪ Hide Recording Tab on Mobile

▪ Configure Join Flow as a Guest

▪ PSTN for Attendees in New Events

▪ Webinar Webcast Support with Chat, Polling and Q&A

iOS

▪ Host Can Stop Video of Devices

▪ PSTN for Attendees in New Events

▪ Hide Recordings Tab Support

▪ Stage View Support

▪ Configure Join Flow as a Guest

▪ PSTN Support for All new Events Attendees

▪ Added Q&A, Chat and Polling to Webcast Mode

▪ Maximum Registration for Events and Meetings

▪ Export Registration Report for Events Meetings

▪ First Time Experience for All new Events Hosts

▪ Real-Time Translation GA

▪ Stop Video from Video Devices

▪ Workplace from Facebook Live Stream Native Support

▪ GDM Support for Webex app and Cloud Devices

▪ Share Post Meeting Content to Webex app

▪ Improve Message for Post Meeting Recording Availability

▪ Web App Assign and Defer Questions in Q&A

▪ Web App Show/Hide Video Name Labels

▪ Web App Show/Hide Participants without Video

▪ Web App Customized Stage View for Cohosts

▪ Display Name Migration for Existing Users in Control Hub

▪ Enable Video Centric Recording by Default

▪ Remove Links for Java Client Download

▪ Remove Mac Productivity Tools from Download Page

▪ 10ZiG Zero Client Support for Meetings VDI

▪ Davra Integration for Simultaneous Interpretation

▪ Slack Integration for Public and Private Channel

▪ Additional Options for RESTful Meetings API


Announcements


• Starting in June, Cisco will increase the meeting numbers to 11-digits and latest schedule will be posted in https://status.webex.com/maintenance

• Apply to Webex Meetings, Webex Events, Webex Training and Webex Support; and all customers including Slow Channel

• Note: Slow channel customers will receive the update in July

• In 41.6, Cisco will provide the desktop and mobile apps that can support 11-digits meeting number

• Also, Cisco will ensure the web app, video devices, our APIs and other out-of-the box integrations are fully compatible with 11-digits meeting number

#1 Increase Meeting Number from 10 to 11-Digits

https://status.webex.com/maintenance


• Pre-announcing a feature in 41.6, hosts can start a scheduled Webex Meeting from their phone

• Requirement: host needs to start the meeting with a pre-configured phone number along with the host PIN

• Action: Sign into the Webex portal, go to Preferences > Audio and Video > My phone numbers and save a phone number for starting a meeting

#2 Start Scheduled Webex Meetings using a Phone


Webex Meetings 41.5:

New Feature Details


What’s New in Webex 41.5

Note: Mobile section is separate

▪ All new Webex Events

▪ PSTN Support for Attendees

▪ Added Q&A, Chat and Polling to Webcast Mode

▪ Maximum Registration for Events and Meetings

▪ Export Registration Report for Events and Meetings

▪ First Time Experience for Events Hosts

▪ Webex app, pre/post meeting Experience

▪ Share Post Meeting Content to Webex app

▪ Improve Message for Post Meeting Recording Availability

▪ Webex App, In-Meeting Experience

▪ Real-Time Translation GA

▪ Stop Video from Video Devices

▪ Workplace from Facebook Live Stream Native Support

▪ GDM Support for Webex app and Cloud Devices

▪ Webex Web App

▪ Show/Hide Video Name Labels and Non-Video Participants

▪ Assign and Defer Questions in Q&A

▪ Customized Stage View for Cohosts

▪ Integrations

▪ Davra Integration for Simultaneous Interpretation

▪ Slack Integration for Public and Private Channel

▪ VDI

▪ 10ZiG Zero Client Support

▪ Control Hub/Site Admin

▪ Display Name Migration for Existing Users in Control Hub

▪ Enable Video Centric Recording by Default

▪ Remove Links for Java Client Download

▪ Remove Mac Productivity Tools from Download Page

▪ API

▪ Additional Options for RESTful Meetings API


All new Webex Events


• All new Webex Events was released as public beta in 41.4, plan is to make this GA in 41.5

• Enablement Process:

• Webex Meetings Suite customers (Enterprise Edition sites) will be enabled automatically and can opt-out if desire

• Other customers (e.g. existing EC3K customers) needs to opt-in to get it enabled

• This opt-in/out process will last till mid-June when Control Hub release support the Event license with the new Event session type

• For opt-in/out, contact TAC or CSM to submit an ops request

• Opt-in/out instructions will be available soon

All new Webex Events Update


PSTN Join Option for All new Events Attendees 41.5

On Delayed Schedule

M E FedRAMP VDI

x ✓ ✓ ✓

• Offer toll and toll-free numbers in the invite/ meeting info and call in/me options on the client based upon site configuration

• For Events 3K customers, up to 3K attendees can join via telephony audio

• Apply to Webex Events (New) in event mode only


Added Q&A, Chat and Polling to Webcast Mode 41.5

Available at GA

M E FedRAMP VDI

x ✓ x ✓

• Allow interactions between event attendees and panelists through Q&A, chatting and polling

• Host/Cohost/Panelist functions:

• Host creates polls

• Host/cohosts/panelists moderate the Q&A and answer questions from attendees

• Chat with attendees or other cohosts/ panelists

• To interact with attendees, panelists click on “Communicate to attendees” link to open up a new windows

• Attendee functions:

• Submit questions to panelists

• Respond to a poll

• Chat publicly with panelists and attendees

Attendee View

Host/Panelist

View


Maximum Registration for Events and Meetings 41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ ✓

For All new Webex Events and Meetings (do not apply to Classic Events)


Export Registration Report for Events & Meetings41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ ✓

For All new Webex Events and Meetings (do not apply to Classic Events)

Export Registration

Report to CSV


First Time Experience for Events Hosts41.5

Available at GA

M E FedRAMP VDI

x ✓ ✓ ✓

• All new Events hosts who sign in the first time will see a tutorial that highlights the WebexEvents (New) features and provides link to help doc

• Goals

• Familiarize users with the new features such as how to schedule an Events

• How to navigate back to the Classic Events if there is a need


Webex App

Pre/Post meeting Experience


Share Post Meeting Content to Webex app41.5

Available at GA

M E FedRAMP VDI

✓ ✓ x ✓

Post Meeting content includes recordings, highlights and

transcripts


Improve Message for Post Meeting Recording Availability 41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ x


Webex App

In-meeting Experience


• AV1 is a next gen codec from Alliance for Open Media that consumes less bandwidth

• Select “Optimized for motion and video” option to share

• Minimum system requirements:

• Quad-core CPU for computer sending the content

• Dual-core CPU for computer receiving the content

• All participants must meet the minimum requirements in order to negotiate AV1 successfully

For Optimized for motion and video Content Share

AV1 Codec Support41.4

On Delayed 41.4

Schedule

M E FedRAMP VDI

✓ x ✓ x41.4 Feature


• Provide real-time translation of English to 100+ languages as closed caption

• Engage more effectively with participants especially those whose native language isn’t English

• Support max of 5 concurrent unique languages translation in a single meeting

• Caption & Highlight Panel and post-meeting transcriptions & highlights remain in English (no translation)

• Requires add-on licenses on top of Webex Assistant

For Webex Assistant Closed Caption

Real-Time Translation General Availability41.5

Available at GA

M E FedRAMP VDI

✓ ✓ x ✓

https://help.webex.com/en-us/7dzhht/Real-Time-Translation-in-Webex-Meetings

https://help.webex.com/en-us/7dzhht/Real-Time-Translation-in-Webex-Meetings


• Previously, hosts can only stop video from software clients

• In 41.5, hosts can stop the video from video devices

• Once video stopped, users on devices can resume video via those actions:

• For Webex Rooms with dedicated touch device, select “Start Video” on the touch device

• For other Cloud devices, close and reopen the privacy shutter

• For SIP or H.323 devices, use DTMF “66”

• If devices leave and rejoin the meeting, their video will start even though video was stopped previously

Stop Video from Video Devices41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ x


For Live Streaming

Workplace from Facebook Native Support41.5

Available at GA

M E FedRAMP VDI

✓ ✓ x ✓

Enable Site Admin Option

Note: Applies to Webex Meetings, Webex Events (Classic) and Webex

Events (New)


For Webex app and Cloud Devices Inbound Calls

Global Distributed Meetings (GDM) SupportM E FedRAMP VDI

✓ ✓ ✓ x

• Today,

• Only Webex Meetings clients support GDM for WebexMeetings

• Webex app and Cloud devices use reachability tests to determine the best media node to use for 1:1 calls and Space meetings

• In 41.6, Webex app and Cloud devices will use reachability tests to determine the best media node to use for Webex Meetings so media routes through the regional DC

Media routed to regional DC

41.5

Available at GA


For SIP Devices Inbound Calls

Global Distributed Meetings (GDM) Support

• Plan to support GDM with SIP devices for inbound calls to Webex Meetings in the upcoming update

• Platform uses the country code associated with public IP address of device to determine the best media node to use for Webex Meetings

• Country code mapping for the public IP address is based upon GeoDNSprovider MaxMind’s GeoIP database

• For proper GDM function with SIP devices, verify all public IP addresses used by your devices (SIP devices, Expressways or other SBC equipment) are associated with the correct country code

• For details on how to verify the IP and submit correction to MaxMind, refer to the article https://help.webex.com/en-us/WBX9000034339

Upcoming Support

https://help.webex.com/en-us/WBX9000034339


Webex Web App

In-meeting


Show/Hide Name Labels & Non-Video Participants 41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ ✓


Assign and Defer Questions in Q&A41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ ✓


Customized Stage View for Cohosts41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ ✓

• Sync the stage view for everyone

• Drag the video from filmstrip to the stage


Integrations


• Simultaneous interpretation solution provided by Davra using Webex SDK

• For host, attendees and interpreters, go to https://rsi.webex.com/<sitename> to join the meetings

• Functionalities:

• Hosts schedule meetings with multiple language channels

• Attendees select the desired language to hear during the meeting

• Multiple interpreters per language can join and rotate during the meeting

• Support up to 10 simultaneous audio channels

• Acquire license from Solution Plus with $0 SKU

• Note: this is an interim solution with the native solution coming later this year

Using Separate Audio Channels (Interim Solution For Webex Meetings)

Davra Integration: Simultaneous Interpretation41.5

Available at GA

M E FedRAMP VDI

✓ x ✓ x

Language

Selection

https://rsi.webex.com/%3csitename%3e


• New capability to start different meeting types for public vs private channels

• For private channel, user’s personal room is used to start aninstant meeting

• For public channel, starting an instant meeting will createa regular scheduled Webex Meeting

• Slack admin for the organization needs to run the bot command to enable this capability:/webexconfig enable_personal_room_privacy

Slack Integration for Public and Private Channels 41.5

Available at GA

M E FedRAMP VDI

✓ x ✓ ✓


Meetings VDI


• Provide support for Citrix environment

• 10ZiG will package the VDI plugin in their devices

10ZiG Zero Client Support in Meetings VDI41.5

Available at GA

M E FedRAMP VDI

✓ ✓ ✓ ✓


Control Hub – Site Admin


• Display Name support was introduced in 40.11. For Control Hub managed (not linked) sites, only the following cases are working today:

• New users created in Control Hub with Display Name added

• For existing users in Control Hub, unless Display Name is added or modified, the Display Name won’t sync to Webex Meetings

• In 41.5, there is a backend job to sync all existing users’ Display Name to Webex Meetings. So, no need to force an update on Display Name for existing users in order to make it working

Display Name for Existing Users in Control Hub 41.5

Available at GA

M E FedRAMP VDI

✓ x ✓ ✓


Enable Video Centric Recoding by DefaultM E FedRamp VDI

✓ ✓ ✓ ✓

41.5

Available at GA

Before 41.5

41.5


• Previously, Cisco announced that the service for Java clients will be ending on April 1, 2021. That means,

• Customers will no longer be able to download those clients

• Customers can still use those clients, but no more updates will be received

• As a replacement, majority of the functions provided by those clients can be found through the Webex web app

Remove Links for Java Client Download41.5

On Delayed Schedule

M E FedRAMP VDI

✓ ✓ ✓ ✓


Remove Mac Productivity Tools in Download Page

M E FedRamp VDI

✓ ✓ ✓ ✓

41.5

Available at GA

▪ Last update of Mac Productivity

Tools is 41.5 due to Microsoft

blocks support of injection-based

plugins in May 2021

▪ Mac Productivity Tools will be

removed and Windows

Productivity Tools remain but

moved down after M365 Webex

Scheduler


Webex Meetings API


• New options added to RESTful API to schedule/update/retrieve meetings that specify:

• Whether to exclude the meeting password from the email invitation

• Whether to list the meeting on the public calendar

• Number of minutes before the meeting start for sending the email reminder to the host

Additional Options for RESTful Meetings API41.5

Available at GA

M E FedRAMP VDI

✓ x ✓ ✓

Collaboration Technology Group Technical Marketing

Charlie Thorpe

April 2021

Cisco Webex Rooms

© 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public . 45© 2021 Cisco and/or its affiliates. All rights reserved. Cisco Confidential© 2021 Cisco and/or its affiliates. All rights reserved. Cisco Public

Agenda

• Room USB – Camera

control with TRC-6

• Immersive Share

• Keyboard Languages

• New layout menu

• Host Controls updates

• Grid View updates


Cisco Webex Room 55 Cisco Webex Room 55 Dual Cisco Webex Room 70 G2 Cisco Webex Room 70 Dual G2

Cisco Webex Room Kit Mini Cisco Webex Room Kit Cisco Webex Room Kit Plus Cisco Webex Room Kit Pro

Cisco Webex Board 55/70/85 Cisco Webex Desk Pro

Current Portfolio for RoomOS

Also supported

Cisco DX70, DX80, SX10, SX20, SX80, Cisco MX200 G2,

MX300 G2, Cisco MX700, MX800 Single/Dual and Room 70 G1


To align with the Webex App feature releases, the release schedule for RoomOS has been brought forward by two-weeks.

This means that:

• RoomOS Stable Release will be scheduled on the 3rd Wednesday of the month

• Features will be enabled during the first week of the following month

RoomOS schedule change announcement


Change in RoomOS Delivery schedules

RoomOS May

2021

Software delivered

3rd Wednesday of

the month

RoomOS May

2021

Features enabled

1st week of June

RoomOS

June 2021

Software delivered

3rd Wednesday of

the month

RoomOS

June 2021

Features enabled

1st week of July

RoomOS July

2021

Software delivered

3rd Wednesday of

the month

RoomOS July

2021

Features enabled

1st week of August

RoomOS

August 2021

Software delivered

3rd Wednesday of

the month


On-premises registration.

Webex Edge for Devices linked without cloud upgrade

mode enabled

Webex Edge for Devices linked with cloud upgrade

enabled

Cloud registration

DX, MX, SX Room Series,

Board Series,

Desk Pro


Board Series,

Desk Pro


Board Series,

Desk Pro

CE9.15.0.13 CE9.15.0.13 CE 9.15.3.13 RoomOS 10.3.1.2 RoomOS 9.15.3.13 RoomOS 10.3.1.2

Released Software Versions – April 2021

• CE9.15.0.13 released April 14th 2021

• CE 9.15.3.13*/RoomOS 9.15.3.13* released April 15th 2021

• RoomOS 10.3.1.2* released April 15th 2021

*Stable Release


On-premises

registered

Webex cloud

registered

Webex Edge

for Devices

(assuming Cloud Upgrade

mode and Webex Meeting

experience enabled )

Availability Key

Webex cloud

registered

(FedRAMP)

C H P FR


• Noise Removal on DX70/DX80

• Admit All

• Touchless in-room booking and extension

• Closed Captions updated to support grid view

Previously Released in RoomOS in March


• Webex devices will auto frame the person in front of the device, but sometimes you want to focus on an object or specific area of the room

• Now you can manually control the camera on Room USB devices with a TRC6 remote control. You can use the remote control to pan, tilt, and zoom the camera

Camera Control from Remote on Room USB

C FR


Camera Control - RoomUSB


• With Immersive Share you can hold engaging presentations by placing yourself on top of any content on your computer

• The presentation and video is sent in the content stream, so you will stay in focus until you stop sharing

• Available on Desk Pro, through the floating bar

• Coming soon for Webex Edge for Devices

Immersive Share

C FR


• Adding many more languages layout to our Touch 10 and touch user interface

• The keyboard language will be configured by selecting the system language on the device

• All display languages are now supported by the Touch 10 and touch UI

Keyboard Languages

C H P FR


• Sometimes we see that participants forget to lower their hand after they have been able to ask their question. This makes it harder for the host to keep track of the raised hands.

With this feature, we equip host and cohost with controls to lower a participant's hand, as well as to lower all hands.

• RoomOS10 only.

• Webex Board requires Touch 10/Room Navigator

Host Controls for Raise Hand

C H FR


• To make things simpler and get consistency across the portfolio, we have changed the layout menu

• Iconography and layout family names are aligned with the Webex clients

• This change was introduced in February for the Webex Board, and is now available across the Room and Desk portfolio

New Layout Menu

C H FR


• Improvements to the available video layouts for dual-screen devices

• Prominent will show a large active speaker on one monitor, and a 5x5 grid on the second screen.

• Grid layout will show all participants in equal size, with maximum 3x4 + 3x4 participants

• This change is currently only for switched meetings. There is a upper limit of 25 video streams visible.

Layouts for Dual-Screen Devices

C H FR


Single Screen Dual Screen

New Layout Menu – in call, no content shared

C H FR


Single Screen Dual Screen

New Layout Menu – in call, content shared

C H FR


• With the shift to working from home, larger grid layouts has become more important.

• 5x5 grids became available for all transcoded meetings last month.

• Now available also for switched meetings on Room Series, Board Series and Desk Pro.

5x5 Grid Layouts

C H FR


Webex Meetings Mobile App


• Program Milestones

• Feature Enhancements for Android

• Feature Enhancements for iOS

• Bug Fixes and Known Issues

Our

Agenda

Mobility: Program MilestonesThese dates, and features shown, are still subject to change.

Milestone Android iOS

Submit to Store May. 7*, 2021 May. 7, 2021**

*Android apps typically appear in the store within a few days of the submit date.

* * Apple takes longer to approve apps, so we cannot provide a specific date/estimate.


Android: What’s New in 41.5Features and Enhancements

• Mute video support

• Stage View Support

• Hide name on video layout

• Hide recording tab on mobile

• Configure join flow as a guest

• PSTN for Attendees in New Event

• Webinar webcast support with chat, polling and Q&A


• Android host/cohosts can turn off video for video device participants.

• When video is turned off, the user should see a message that their video is turned off.

Mute video support

M E FedRamp VDI

✓ ✓ ✓


• Only supported on tablets

• Users can move others to stage:

• from menu button

• drag to stage view

• Android users can sync the host’s stage view

Stage View Support

M E FedRamp VDI

✓ ✓ ✓


• Added a toggle to automatically hide names

• Automatically hide a user’s name who is not speaking on video layout

Hide name on video layout

M E FedRamp VDI

✓ ✓ ✓


• Mobile app to align with the web page to show or hide the recording tab, based on the user's capability.

• Mobile’s recording will be controlled by EnableRecordingAccesses which is the toggle of super Admin.

• Toggle off: the recording tab will be hidden in pre-meeting

• Toggle on: the recording tab will be controlled by

• User level if exist any recording file

• Site level if storage is 0

• Site level if support recording

Hide recording tab on mobile

M E FedRamp VDI

✓ ✓ ✓


• Guest join email requirement–remove email field in ‘Join as a guest’ flow if the Site Admin field requiring email is unchecked.

Configure join flow as a guest

M E FedRamp VDI

✓ ✓ ✓


• In the Events 2.0 with this feature the participant could use the PSTN as audio type for pre-meeting and in-meeting.

• As participants (both host and attendees), the mobile user could use the call in/out when joining a meeting or switch/select call in/out during in-meeting.

• Under Audio info, a temporary 5 digitattendee ID will be displayed (life cycle < 5mins).

PSTN for Attendees in New Event

M E FedRamp VDI

✓


• With this feature, continuous with previous ones in New Webex Events, the chat, polling and Q&A can be available for end users when the host webcasts the meeting's contents.

Webinar webcast support with chat, polling and Q&A

M E FedRamp VDI

✓


• Google Play Store

• Amazon App Store

• Samsung Galaxy Store

• Ali PP Assistant

• HuaWei Store

• XiaoMi Store

• Vivo Store

• Facebook Portal App Store

• SDLC App Catalog

Android Distribution


iOS: What’s New in 41.5Features and Enhancements• Host Can Stop Video of Devices

• PSTN for Attendees in New Event

• Hide Recordings Tab Support

• Stage View Support

• Configure join flow as a guest


Host Can Stop Video of Devices

M E FedRamp VDI

✓ ✓ ✓

• Host(s) on the client can turn video OFF for

video device participants.

• This feature is compatible with the stop video

feature, so the host(s) can stop other webex

users’ videos.


Purpose:

New Event, randomly generate 9

digit long attendee ID iOS Client

will show a temp 5 digit attendee

ID (life cycle < 5mins).

Benefits:

• Easy to input the attendee ID.

• Support attendee PSTN New Event.

M E FedRamp VDI

✓

PSTN for attendee in New Event

before now


Hide Recordings Tab Support

• This prevents recording deletion by the

host for compliance purposes.

• When toggle EnableRecordingAccesses

is off in webex site, hide the Recording

tab on iOS devices. This change

M E FedRamp VDI

✓ ✓ ✓


Stage View Support

• local move to stage: (1) from menu button(2) drag to stage view

• Support stage view when host/cohost send sync stage to anyone in iPad

• Support for automatically hiding names when not speaking in iPhone and iPad

• Limitation:

Sync stage is only for iPad attendees to

receive now, iPad host/cohost can't send

their synced stage to everyone.

from menu button

drag to stage view

M E FedRamp VDI

✓ ✓ ✓


• Guest join email requirement–remove email field in ‘Join as a guest’ flow if the Site Admin field requiring email is unchecked.

Configure join flow as a guestM E FedRamp VDI

✓ ✓ ✓


Resources


• Webex Help Page: https://help.webex.com

• Latest Updates Overview for Cisco Webex Meetings: https://help.webex.com/n0mq1ae

• Contains links to what’s new, bug fixes, known issues, and SO MUCH more!

• Real-Time Status Page: https://status.webex.com

• Support Utilities: https://webexsupport.com

• Deployment calendar: https://status.webex.com/maintenance

Please bookmark these sites and share them with others.

Support Resources

https://help.webex.com/

https://help.webex.com/n0mq1ae

https://status.webex.com/

https://webexsupport.com/

https://status.webex.com/maintenance

what’s new in webex - bt conferencing

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