What’s the benefit?

Page 11 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3

Benefits from IT capability planning are evident for leadership, for employees and from benchmarking in the external market

The leadership viewEnabled setting and delivery of strategically important business capability targetsDriven cost savings by shifting the buy vs. build balanceDelivered a return on investment in development

1.1.

The employee view Made company a recognised, best choice employerImproved personal and career development

2.2.

The external market view Enabled organisation to retain and target critical market skills33

Staff Benchmarks vs Industry

5%

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Enabled organisation to retain and target critical market skills

Enabled organisation to compare against industry staff benchmarks3.3. 0%

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Page 12 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3

Benefits from IT capability planning are evident for leadership, for employees and from benchmarking in the external market

The leadership view Enabled setting and delivery of strategically important business capability targetsDriven cost savings by shifting the buy vs. build balanceDelivered a return on investment in development

1.1.

The employee viewMade company a recognised, best choice employerImproved personal and career development

2.2.

The external market view Enabled organisation to retain and target critical market skills33

Staff Benchmarks vs Industry

0%

5%

10%

15%

20%

25%

30%

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f Sta

ff in

Cat

egor

y ITGartner Benchmark

Enabled organisation to retain and target critical market skills

Enabled organisation to compare against industry staff benchmarks3.3.

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Page 13 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3

Benefits from IT capability planning are evident for leadership, for employees and from benchmarking in the external market

The leadership view Staff Benchmarks vs IndustryEnabled setting and delivery of strategically important business capability targetsDriven cost savings by shifting the buy vs. build balanceDelivered a return on investment in development

1.1.

20%

25%

30%

Cat

egor

y ITGartner Benchmark

The employee view 0%

5%

10%

15%

% o

f Sta

ff in

C

Made company a recognised, best choice employerImproved personal and career development

2.2. 0%

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ation

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nd m

ainten

ance

Databa

se ad

mini

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onHelp

Des

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admini

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on

Networ

king /

secu

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Plannin

g and

arch

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Produ

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The external market viewEnabled organisation to retain and target critical market skills33

AApp

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Enabled organisation to retain and target critical market skills

Enabled organisation to compare against industry staff benchmarks

3.3.

Page 14 © PA Knowledge Limited 2007. All rights reserved.-DSP00208-0 v3