daryl beck unilever professional development worldwide sfia
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The Right Capability at the Right g p y gPlace, at the Right Time…...
Daryl BeckDirector IT Excellence
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Agenda
Introduction
The Why – the Changing World
The What – the New IT Model
The How – the Challenges
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150 million times a day, someone somewhere chooses a Unilever product. F f di f il t k iFrom feeding your family to keeping your home clean and fresh, our brands are part of everyday life.
Operate in about 100 countries
174 000 employees174 000 employees2008 Turnover €40billion
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150 million times a day, someone somewhere chooses a Unilever product. F f di f il t k iFrom feeding your family to keeping your home clean and fresh, our brands are part of everyday life.
12 “billion € brands”400 Brands across 14 CategoriesR&D S d €927R&D Spend €927m
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The Why – Changing World of Unilever IT
The Drivers of Change…….Regionalisation and GlobalisationRegionalisation and Globalisation New Innovations require a faster time to markettime to marketTechnology is enabling New Ways of WorkingThe “IT Plumbing” is not a strategic advantageCritical Focus on IT Investments -the Strategic AdvantageS i li ti f SkillSpecialisation of SkillsRelationships with Strategic VendorsVendors
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The New IT Model - Four Quadrant Model
IT Excellence
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The Four Quadrant Model
Business PartneringPrimary contact with the CustomeryTo identify those strategic opportunitiesThe Internal Consultant/Broker/Account ManagerNo longer the “order taker”
Custo
Relationship SkillsKnowledge of the overall business and the functional processes om
ers
Trusted Partner
IT Excellence
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The Four Quadrant Model
sC
ustoInnovation
Vend
ors
omers
Project & Programme ManagementBusiness Process ChangeBusiness Analysis
ateg
ic V
IT ExcellenceCombination of internal & external
Stra
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The Four Quadrant Model
ServicesServicesService ManagementVendor Partnering/ManagementIT Analysis & Developments
Custo
y pLargely outsourced Drive down cost with quality serviceStrategic Vendor Management Skills areVe
ndor
som
ers
g gunique
ateg
ic V
IT Excellence
Stra
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The Four Quadrant Model
sVe
ndor
sC
ustoat
egic
Vom
ers
IT Excellence
Stra
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The Four Quadrant Model
IT Excellence
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The How – The Challenges
Standard Roles & ProfilesAligned to Industry BestAligned to Industry Best Practice (SFIA)External AccreditationNew SkillsBusiness Partnering/Relationship ManagementStrategic Vendor ManagementPortfolio Managemento t o o a age e t
New Ways of WorkingNew Dynamics working withNew Dynamics working with Strategic PartnersChanging Mindsetg g
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We have commenced our Change!
H ?Have you?
THANK YOU & QUESTIONS