Where are you Where are you at?at?

Key Areas Key Areas • Break Down Primary Functions of Your Job

• Identify Strengths and Weaknesses in Job Functions

• Know your Issues

• Solutions

Primary functions Primary functions

• What do you have to get done in a day?

• What requires customer interaction?

• What functions are processing only (such as case notes)?

• What functions can never be delayed?

80/20 Rule 80/20 Rule • 80% of goals are achieved working on 20% of your tasks

• 20% of your efforts produce 80% of your results

• 20% of your co-workers give you 80% of the support you need

• 20% of your time management habits cause 80% of your productivity problems

Strength/Strength/Weakness Weakness • Of the identified functions, where do you

excel?

• Which ones are you neutral about?

• Which ones do you dread or struggle with?

Challenges Challenges There are a number of challengeschallenges to successful

time management including:

• Procrastination

• Time Denial

• Time Wasters

Procrastination Procrastination Causes include:

• Fear

• Overwhelmed

• Dislike of task

• Exhaustion

Time Denial Time Denial “I can get that done in-between appointments.”

“It won’t take me any longer to get it done later.”

“Half my appointments no show, so I will get it done then.”

“It will only take me five minutes to do.”

Time WastersTime Wasters“There are not enough hours in the day . . .”A survey by America Online and Salary.com revealed that the average employee admits to wasting more than two hours every work day.

Top time-wasters:

Surfing the web (non-work use) 44.7%

Chatting with co-workers 23.4%

Doing personal business 6.8%

Spacing out 3.9%

Running errands 3.1%

Personal phone calls 2.3%

Applying for other jobs 1.3%

Planning personal events 1.0%

Solutions Solutions Develop a work flow that matches your skills and personality:•Do heavy brain tasks during most alert time of day.

•Complete highly interactive tasks during drowsy part of day.

•Complete highest-stress tasks during strongeststrongest mental part of the day.

Start with only ONEONE area to change.

•Pick an area that causes stress.

•Pick something you have complete control over.

•Pick something you can reasonably change in 1 month.

•Establish measurable benchmarks to achieve.

Solutions Solutions

Generate energy through-out the day:

• Mini Task Accomplishments

• Mini Brain Breaks

• Private Rewards

Solutions Solutions

Expand your definition of “Finished”

Complete for the day vs. project finished

Solutions Solutions

ConclusionsConclusions

There was enough “TimeTime” today to start

the change process.

Be sure to set aside time to implementimplement

your strategies.