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WhoareWe

Samantha SchoenbergerDirector, Housing Development & Sustainability for Selfhelp Community Services

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SelfhelpCommunityServices,IncSelfhelp is a not-for-profit organization dedicated to maintaining the independence and dignity of seniors and at-risk populations through a spectrum of housing, home health care and social services, and will lead in applying new methods and technologies to address changing needs of its community. Selfhelp will continue to serve as the “last surviving relative” to its historic constituency, victims of Nazi persecution.Selfhelp owns and operates 7 residential properties, or 961 senior housing units. All of Selfhelp residential buildings, not only provide an array of mission based services, but also require typical operational planning and maintenance to continue to fulfill the Selfhelp mission.

Selfhelp’sHousingPortfolio

Bldg Unit Count # of Floors Building SF Year Built Subst. RenoK1 135 12 97,704 1964 2011K2 289 19 220,440 1970 2010K3 150 4 124,877 1980 NAK4 159 14 129,363 1988 2003K5 66 8 56,700 1996 2008K6 70 5 48,762 2002 NAK7 92 15 110,953 2012 NAThat adds up to 4 steam boilers, 14 hydronic boilers, 1,922 sinks, at least 3,000 LF of piping for plumbing, and 3,844 fixtures to maintain and upkeep.

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Selfhelp’sEnergyConsumption

BuildingLesson#1

Controlsdonotcontrolthemselves…

Howareheatingsystemsinyourbuildingscontrolled?

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November2013:What’supatK6?

An increase in tenant complaints and a spike in energy consumption brought my attention to the heating plant system at one property

Gototheboilerroom.How is the boiler controlled?What are the capabilities of the equipment?

Are all setting correct? Talk to building staff. Call the manufacturer.Read the manual.

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“Visit unit 312- heat complaint. Around windows room temp was 66, at entry room temp is 70. The boiler controls were checked by SS (adjustments noted) REPEAT BLDG

The Occ temp was adjusted from 55 to 65 to trigger the boiler to raise the target supply temp from 141 to 171. (more desirable for a 12 degree OAT)SS asked the tenant to seal around the AC. It was exposed and the air was 55 degrees at the AC) Hasan will assist the tenant in sealing the unit

Spoke with Tekmar, Don RatheAssociate Gary. He advised our actions are appropriate. The Tekmar 258 has little control over the heat curve as other

Takealotofnotes!

Solvetheproblem.

1. Learntheequipment: Discovered the limits of installed heating controls.2. Createprocessandeducate: Created a sign with simple instructions to be followed by building super.3. PlanfortheFuture: Made a plan to upgrade hardware in the future.4. Step4…

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Trackitwithdata:MeasurableResults

$5,600savedcomparedtobaselineyear

WhoareWe

Jon BramanVP of Strategic Initiatives, Bright Power, Inc.

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BrightPower0 Founded in 20040 Over 1,000 multifamily properties audited0 Over 18,000 buildings tracked in EnergyScoreCardsTM0 Engineering, analysis, procurement0 Long-term energy management partner for housing portfolios

WhatisEnergyandWaterManagement?

1. Track consumption and costs2. Oversee building staff3. Troubleshoot equipment and building problems4. Lead energy and water retrofits5. Oversee new development projects6. Deal with vendors and contractors7. Find incentives and financing for projects8. Report to internal and external stakeholders9. Oversee energy procurement10. Lead internal trainings11. Compliance with local laws12. Resident education and outreach

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Find the funds

Find the funds

Find the people

Find the people

Monitor to hardwareMonitor to hardware$$Interpret the

dataInterpret the

data

Manage an energy

department

Manage an energy

department

It’s a process, not a project.

Let’s dissect Samantha’s story.How did she do it?

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#1. Selfhelp had people and systems in place to findthe problem.

Basic Knowledge Gathering Create/Build an institutional database for all partiesProperty Information K1 K2 K3 K4 K5 K6 K7Street Address 45-25 Kissena Blvd. 137-47 45th Avenue 208-11 26th Avenue 138-52 Elder Avenue 140-16 45 Avenue 45-35 Kissena Blvd. 137-39 45th Ave Building Construction Type masonry and steel block and plank/Steel Block and plank block and plank block and plank/steel block and plank/steel block and plank# of Habitable Floors 12 19 4 14 8 5Total Heated SFof Building 97,704 204,840 124,877 129363 56,700 48,762 110,593Year Incorporated December-60 December-66 June-14 August-85 January-94 August-98Year of Certificate of Occupancy May-69 June-71 July-82 January-89 December-96 May-02 December-13Year Built 1964 1970 1988 1996 2002 2012Year of Substantial Renovation 2011 2010 2003 NA NAField Verified Unit Count 135 289 150 159 65 70 92Number of Elevators 2 2 2 2 2 2- (hydrolic) 2Heating Boiler Type Federal- steel tube Federal Steel tube Steel tube with Heat exchanger Sealed Combustion-Laars Penants Sealed Combustion Atmospheric- Modular High Efficiency Sealed CombustionHeating Boiler Count 2 2 2 3 2 4 2Heating Fuel Type natural gas/ #2 Fuel Oil Natural Gas/#2Fuel Oil Dual Fuel - Primary Nat Gas Natural gas Natural gas Natural Gas natural gasHeating Distribution Type steam (2 zones) Steam Hydronic Hydronic Hydronic Hydronic HydronicDHW Heater Type Indirect- heat exchanger tubes Indirect- heat exchanger tubes Indirect- heat exchanger tubes Indirect Turbomax Storage Tanks MightyTherm Storage Tanks Atmoshperic- dedicated w/storage tanks Indiriect StorageDedicated DHW Heater Count 0 0 0 2 2 2 2DHW Fuel Type natural gas/ #2 Fuel oil Natural Gas/#2Fuel Oil Natural gas/#2 Fuel Oil natural Gas Natural Gas natural gas natural gas

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Energy and water tracking

Track building issues

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Protocols for staff – and residentsResident Managers Protocol:- Receive tenant Work Order for heat Com.- Visit the unit with a heat gun, log results- Visit Boiler Room to ensure equip. operation- Secure all windows/AC openings in unit - If heat is not at temperature report to FM

#2. Selfhelp had Capacity to fix the problem.

Learn how the systems work, how to get answers you don’t know.

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#3 Selfhelp had a plan for how to follow the results.

Find Fix Follow

It’s a process, not a project.

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True Story #2How much water should your building be using?

Step 1: Find a priority opportunity in your portfolio.

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Step 2: verify the opportunity is what it appears• Is the meter read accurate? • Are toilets flushing what you think they are flushing?

o Ratedat1.6gpf,infactusing2.2gpf

Incorrectassumptionscancauseyoutomissopportunities,orover‐predictsavings.

Water tanks and water data

DEP meter before water tank = usage profile becomes flattened

Ultra-sonic flow-meter installed as part of project feasibility analysis

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Step 3: finance upgrade0 Rate switch from flat-rate to metered0 Efficiency upgrades

0 Toilets0 Fixtures0 Leak detection

NoupfrontcosttoSelfhelp:usesavingsfromrateswitchtopayforcapitalupgrades.

Step 3, 4, 5: design, install, inspect

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Step 6: Track savings

Are you ready for energy and water management?

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Do you have?0 Clear roles and responsibilities around energy and water0 Centralized building information0 Ongoing tracking of energy and water0 Protocols for dealing with complaints, inspections and reporting0 In-house knowledge or partners who can solve technical building problems0 Financing options for large energy projects

What’s next for Selfhelp?o Weatherization- 2 properties in 2011o Green Retrofit Program- Targeted LED installations and educational effortso Portfolio Engagement- in-house energy lead, staff protocols and systems, resident engagement, benchmarking for the portfolio, equipment inventoryo LL84 and LL87 Compliance o Water usage study and upgrades in 2013o Next:Comprehensiveenergymanagementservice

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QuestionsInquiries, more info?

Thanks! Let’s stay in touch.Samantha Schoenberger: Sschoenberger@selfhelp.netJon Braman: Jbraman@BrightPower.com

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Extras?

Portfolio AssessmentDefinition of our process and why knowing is best tool

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Selfhelp’s Operational Objectives 0 Expand our existing retrofit efforts to include:

0 Assessment of low-cost changes to reduce energy consumption0 Reduce operational expenses, targeted changes to improve operation0 Create a positive impact on the residents living conditions, quality of life

Process and Protocols3. Develop a resource toolkit for all process/protocol

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Process and Protocols4. Analyze Findings from data collectionhealth & safety6%

plumbing42%electrical 27%ventillation1%

locksmith5%telecom1%

appliances6%pest control0% interior repair12%

SelfhelpMaintenanceWorkOrderDistribution

health & safety plumbing electricalventillation locksmith telecomappliances pest control interior repair

Process and Protocols4. Analyze Findings from data collection

02468

101214

K6 K4 K3 K5 K1 K2

Heating Index (BTU/sqft/HDD) Owner, 2012 Scorecard Heating Index (BTU/sqft/HDD) Owner, Most Recent Scorecard

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Process and Protocols5. Locate areas of opportunity based on data

02468

101214

K6 K4 K3 K5 K1 K2

Heating Index (BTU/sqft/HDD) Owner, 2012 Scorecard Heating Index (BTU/sqft/HDD) Owner, Most Recent Scorecard