why are msps incorporating voice into their practice?
TRANSCRIPT
Why are MSPsIncorporating VoiceInto Their Practice?
MSP Alliance Webcastwith Jim DeBald, CoreDial VP of Channel Sales
MSPs have traditionally focused
primarily on IT
The Paradigm Shift
Voice is now a data application on the same
infrastructure MSPs manage
Voice as a Part of the Paradigm Shift
Top qualifications required to provide Cloud-Based VOIP
1
2
3
Internet & Wide Area NetworkLocal Area NetworkLevel 1 Support and Implementation Services
Results of IDG Enterprise Survey
Source:
www.cio.com/article/2946185/collaboration-software/cloud-services-will-drive-ucandc-spending.html
42% of SMBs will implement a hybrid UC&C model
33%
of 653 IT leaders plan to increase UC&C spending over the next 12 month
Growth of Space
$297M
$38B
Sources: 1. www.msptoday.com/viewette.aspx?u=http%3a%2f%2fwww.msptoday.com%2ftopics%2fmsp-today%2farticles%2f406751-ma
naged-telecom-services-revenues-expected-reach-297-million.htm2. www.information-age.com/technology/mobile-and-networking/123459169/future-unified-communications#sthash.AuWp74UK
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UC Market is predicted to grow from $26.2 billion to $38 billion between 2014-2016 2
Revenues for MSPs specializing in telecom should reach $297 million by 2020 1
It's not just about offering services, it's now about
knowledge and technology.
From MSP to Business Analyst
CoreDial's SwitchConnex platform allows companies
to sell, deliver, manage, and invoice for cloud communications services under their own brand.
Providing Cloud Communications Services
What Our Partners Have Told Us
More control of sales, customers, etc
Don’t want to add G&A to SG&A – need business in a box
Monthly Recurring Revenue is the way to go!
Simply want complementing services like SIP trunking
Don’t want to be an agent – want to build their own brand & equity in THEIR business
Losing deals because they don’t offer these services
Voice is a data application – want to capitalize on the opportunity
Our partners are making profit margins up to 65%, compared to the industry
average of 19%.
Our Partners’ Success
2005-092010-112012-1320142015
Questions
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