why use focus groups?. objectives what do people know about foi? how do people feel about foi? what...
TRANSCRIPT
Why use focus groups?
Objectives• What do people know about FOI?• How do people feel about FOI?• What do they expect from FOI?
FOI worries on their minds
• Government’s commitment to the law
• An unprepared civil service
• Lack of clear repercussions if the law is not followed
• Misuse of subjective provisions in the law e.g. public interest and national security
• Protection of private information
•Adequate auditing systems
• UK vs Cayman documents
Focus group suggestions
• Training, training, training• Regular FOI audits• Emphasis on pro-active publication• Publish list of information managers• Practical support from Info
Commissioner• Reference list of UK vs Cayman
documents
Analysis• Public apathy• Message overload and change
fatigue• Unattainable expectations
Recommendations•Focus on training and internal preparations
• Accessible Information Managers
• Create a FOI Watch
• Commit to pro-active publication
Other suggestions• Support to public• Support to
civil service
