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  • 8/6/2019 Windows Mobile TDM Executive Guide

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    tEchnical dEcision MakEr

  • 8/6/2019 Windows Mobile TDM Executive Guide

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    strategy, competitiveness, nances, and security, and it is a decision that few businesses can ignore

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    ing mobile technology that empowers workers to be more productive, competitive, efcient, and

    innovative. We hope you will nd this guide informative and useful and we encourage you to contact

    your Microsoft representative or Microsoft Certied Partner to learn more about how Windows

    Mbe ep y ee e pme f e mbe wfe.

    The fact that this was a Windows Mobilebased solution was a huge factor in our choos-

    ing to adopt it. That made it very easy for us to use from day one. Our eld marketing

    managers knew how to use it, and our IT staff knew how to manage it.

    Steve Faulkner, Director, Field Marketing and Training, Sharp Electronics Corp.

    Published case study: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000001766

  • 8/6/2019 Windows Mobile TDM Executive Guide

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    te Eee Ge f te de Me

    Table of Contents

    Letter of Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Deliver, Develop, and Manage Mobile Applications . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Improve Device Management and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    Windows Mobile Adapts to Fit Your Companys Needs . . . . . . . . . . . . . . . . . . . . . . 11

    Capitalize on Assets and Knowledge Your Company Already Has . . . . . . . . . . . . . . . . . 13

    Standardize on a Platform You Can Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    Make the Case for Better ROI and Lower TCO . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Key Considerations for Implementing a Windows Mobile Solution . . . . . . . . . . . . . . . . 17

    Windows Mobile Deployment Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    Mobile Device Deployment Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

  • 8/6/2019 Windows Mobile TDM Executive Guide

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    Introduction

    Business need Windows Mobile meets the need because it

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  • 8/6/2019 Windows Mobile TDM Executive Guide

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    te Eee Ge f te de Me

    Deliver, Develop, and Manage Mobile Applications

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    The ability to react correctly and

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  • 8/6/2019 Windows Mobile TDM Executive Guide

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    Mobile Solutions Provide Anywhere, Anytime Accessto World Financial Markets

    Global nancial service providers Cantor Fitzgerald and BGC Partners are migrating to Windows Mobile and away from

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    Education Enterprise Cuts Mobile Computing Costs 37 Percent,Enables Global Deployment

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    F y: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=201299

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  • 8/6/2019 Windows Mobile TDM Executive Guide

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    Windows Mobile provides you with the exibility to choose the software, platform conguration, devices, and partners that

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    te Eee Ge f te de Me |

    Mobile Messaging and Messaging-Related Policy with Microsoft System Center Configuration Manager

    Advanced Device Management, Security Management, and Mobile VPN with Microsoft System Center Mobile Device Manager

  • 8/6/2019 Windows Mobile TDM Executive Guide

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  • 8/6/2019 Windows Mobile TDM Executive Guide

    14/2214 | te Eee Ge f te de Me

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    m f mbe mpg e.

    y:

    tp://www.microsoft.com/casestudies/casestudy.

    px?casestudyid=4000001160

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    te Eee Ge f te de Me |

    Standardize on a Platform You Can Trust

    t ep mmze ey mgeme pbem, b-

    nesses need to standardize their mobile device eets around

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    the exibility of the platform enable enterprises to gain the

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    binations necessary for specic roles. Even if the company of-

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    Center Conguration Manager, or System Center Mobile

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    on Active Directory and Group Policy and breaking down the

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    We required a standardized solution that would work for all

    our locations worldwide and deliver e-mail message access

    and contact and calendar information at any time. The newmessaging solution satises those requirements and increases

    user satisfaction in the process. Russell Fishman, Global Workplace Services Manager,

    Ofce of the CIO, EDS

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    Make the Case for Better ROI and Lower TCO

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    F y: http://www.microsoft.com/windowsmobile/

    business/strategy/quantifyingmobility.mspx

    Case Study: Technology Services Provider Cuts Costs

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    F y: http://www.microsoft.com/casestudies/casestudy.

    aspx?casestudyid=4000000434

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    te Eee Ge f te de Me |

    Ww Mbe roi c

    ce y w Ww Mbe roi g y

    :

    http://www.microsoft.com/windowsmobile/business/

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    Key Considerations for Implementing a

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    Mobile Device DeploymentConsideration

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    Windows Mobile Deployment Scenarios

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    te Eee Ge f te de Me |

    Mobile Device Deployment Worksheet

    ue wee ep y efy p-py be fe ee f be-we mbe ee .

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    Who is driving the adoption of a mobility solution?1.

    W e y ey ee, w e e m-2.

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    W e e m e f be e me3.

    concerning the deployment of the mobile solution?

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    cerning the deployment of the mobile solution?

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    How do you plan to support the mobile solution?1.

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    Conclusion

    From an IT perspective, the key benets of Windows Mobile

    e:

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    dee Mge, be efe g ae dey/

    Group Policy across devices and device types.

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    e gz.

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    A solution that seamlessly ts into your IT systems, making

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    Please contact Microsoft or your Microsoft certied solution

    pe e e Ww Mbe w epdrive competitive advantage, user productivity, and IT efciency

    f y gz.

    Resources

    Ww Mbe ree

    Ww Mbe:www.windowsmobile.com/business

    Ww Mbe f deepe:msdn2.microsoft.com/windowsmobile

    Ww Mbe Be ve c:www.microsoft.com/windowsmobile/business/calculator/default.mspx

    Ww Mbe le f Be s aee:www.microsoft.com/downloads/details.

    aspx?FamilyId=428E4C3D-64AD-4A3D-85D2-E711ABC87F04&displaylang=en

    Ww Mbe tecee:http://technet.microsoft.com/en-us/windowsmobile/default.

    aspx

    ae tege

    syem cee Mbe dee Mge:www.microsoft.com/windowsmobile/mobiledevicemanager

    System Center Conguration Manager:

    http://www.microsoft.com/smserver

    Ege see:www.microsoft.com/exchange

    Mf dym:www.microsoft.com/dynamics

    Microsoft Ofce system:www.microsoft.com/office

    Mbe dee Mge tecee:http://technet.microsoft.com/en-us/scmdm/default.aspx

    ce se

    www.microsoft.com/windowsmobile/business/success/

    www.microsoft.com/casestudies

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    te Eee Ge f te de Me |

    2008 Mf cp. a g eee. Mf, ae dey, aesy, Bzt, Ee, iee

    Explorer, Microsoft Dynamics, Outlook, PowerPoint, SharePoint, Visual Studio, Windows, Windows Mobile, Windows

    v, Ww see e em f e Mf gp f mpe.

    abe pgm, fee, fy y by ee, Ww Mbe peg yem e, e f

    Exchange Server used. For some devices, Ofce Mobile programs must be purchased separately. Connectivity and syn -

    z my eqe epey pe eqpme / wee p (e.g., WF , ew fwe,

    ee we, / ee fwe). see p e eqe f iee, WF pe e. Fee

    pefme my y by ee pe e bje ew m. see ee mfe, ee

    pe / pe it epme f e.

    te fm e me epee e e ew f Mf cp e e e

    f e e f pb. Bee Mf m ep gg me , be e-

    pee be mmme e p f Mf, Mf gee e y f y fm

    peee fe e e f pb. see fee e me e bje ge.

    This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR

    statutorY, as to thE inForMation in this docuMEnt.

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