windows mobile tdm executive guide
TRANSCRIPT
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8/6/2019 Windows Mobile TDM Executive Guide
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Ww MbeExEcutivE GuidE fo
tEchnical dEcision MakEr
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strategy, competitiveness, nances, and security, and it is a decision that few businesses can ignore
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ing mobile technology that empowers workers to be more productive, competitive, efcient, and
innovative. We hope you will nd this guide informative and useful and we encourage you to contact
your Microsoft representative or Microsoft Certied Partner to learn more about how Windows
Mbe ep y ee e pme f e mbe wfe.
The fact that this was a Windows Mobilebased solution was a huge factor in our choos-
ing to adopt it. That made it very easy for us to use from day one. Our eld marketing
managers knew how to use it, and our IT staff knew how to manage it.
Steve Faulkner, Director, Field Marketing and Training, Sharp Electronics Corp.
Published case study: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000001766
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Table of Contents
Letter of Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Deliver, Develop, and Manage Mobile Applications . . . . . . . . . . . . . . . . . . . . . . . . . 5
Improve Device Management and Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Windows Mobile Adapts to Fit Your Companys Needs . . . . . . . . . . . . . . . . . . . . . . 11
Capitalize on Assets and Knowledge Your Company Already Has . . . . . . . . . . . . . . . . . 13
Standardize on a Platform You Can Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Make the Case for Better ROI and Lower TCO . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Key Considerations for Implementing a Windows Mobile Solution . . . . . . . . . . . . . . . . 17
Windows Mobile Deployment Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mobile Device Deployment Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Introduction
Business need Windows Mobile meets the need because it
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Mobile Devices: Promise and Challenges
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Deliver, Develop, and Manage Mobile Applications
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data and application access via mobile VPN.
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Mobile messaging based on Microsoft Exchange Server and
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store, and calendaring with Ofce Outlook Mobile.
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in Windows SharePoint Services and Microsoft Ofce
SharePoint Server stores.
Mobile productivity with genuine mobile versions of Microsoft
Ofce system applications: Microsoft Ofce Mobile applica-
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Choose from more than 18,000 third-party applications:
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Ebe Mbe ae le f Be app
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source planning (ERP), and business intelligence (BI) systems. Windows Mobile
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Mobile Device Manager provides optimized mobile VPN for security-en-
hanced, remote access to LOB applications and data behind the rewall.
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Key LOB solution providers including SAP, Siebel, and Salesforce.com sup-
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The ability to react correctly and
nstantly to market trends, market
pressures, and even price point
pressure from competitors gives usa leading edge.
Geoff Craig, Group IT Manager, JB Hi-Fi
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y:
ttp://www.microsoft.com/casestudies/casestudy.
spx?casestudyid=4000001133
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known development technologies specic to other
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Mobile Solutions Provide Anywhere, Anytime Accessto World Financial Markets
Global nancial service providers Cantor Fitzgerald and BGC Partners are migrating to Windows Mobile and away from
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efciently while reusing developer skills and technology systems.
F y: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000000564
Education Enterprise Cuts Mobile Computing Costs 37 Percent,Enables Global Deployment
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F y: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=201299
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Improve Device Management and Security
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A choice of technology solutions to meet your specic
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desktop PCs. With their expanding capabilities, they are in-
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Match the Platform to Your Needs
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provider to x the problem. Microsoft chose not to use a
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solution. Particularly for companies already using Exchange
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te Eee Ge f te de Me
pg ye f ew, we,
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Enforce Enterprise-Wide Security Policies
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Use Active Directory and Group Policy to Manage
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Group Policy. In such a system, there are no mobile users on
separate identity serversjust users dened and managed
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Exchange Server 2007Standard CAL
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System Center
ConfgurationManager 2007
System Center Mobile Device Manager
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Session Persistence and Fast Reconnect
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Windows Mobile provides you with the exibility to choose the software, platform conguration, devices, and partners that
y ee.
Customize Your Platform
Every organization is different. You may need to deploy ten devices or ten thousand. You may want to develop vertical-specic
custom applications for your mobile workers. You may need to comply with specic regulatory requirements that require you to
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Windows Mobile Adapts to Fit Your Companys Needs
lgweg dee Mgeme
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Mobile Messaging and Messaging-Related Policy with Microsoft System Center Configuration Manager
Advanced Device Management, Security Management, and Mobile VPN with Microsoft System Center Mobile Device Manager
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ce Y dee
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increase efciency, and move inventory faster with
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Choose Your Solution Providers
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port. In almost any country, for almost any need, you can nd
a Microsoft Certied Partner to help you get the job done
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infrastructure to help ensure that certied applications are
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http://www.microsoft.com/windowsmobile/providers/default.
mspx
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te Eee Ge f te de Me |
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people to manage a separate IT system can be signicant.
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Capitalize on Assets and Knowledge Your Company Already Has
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syem cee Mbe dee Mge ue ae dey
Group Policy to Manage Windows Mobile Phones
Worldwide, a signicant percentage of businesses use Active Directory and
Group Policy to manage identity and access for users and devices across
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they access Web applications or SharePoint using Internet Explorer or plan
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vides simplied device-to-desktop setup for mobile users and powerful le
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We liked that we didntave to worry about
ntegrating with orpending money on
ew software. As a userf Microsoft Exchangeerver ... we had all of theunctionality we needed. Philip D. Kutzenco, Director of Technology, Cytec
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rver 2003 SP2 was a signicant advantage in terms
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y:
tp://www.microsoft.com/casestudies/casestudy.
px?casestudyid=4000001160
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te Eee Ge f te de Me |
Standardize on a Platform You Can Trust
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nesses need to standardize their mobile device eets around
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Redening Enterprise Mobile Devices, the IT organization
must develop a strategy that satises the needs of a diverse
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the exibility of the platform enable enterprises to gain the
benets of standardization without compromising value.
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binations necessary for specic roles. Even if the company of-
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Center Conguration Manager, or System Center Mobile
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on Active Directory and Group Policy and breaking down the
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me f e it yem.
We required a standardized solution that would work for all
our locations worldwide and deliver e-mail message access
and contact and calendar information at any time. The newmessaging solution satises those requirements and increases
user satisfaction in the process. Russell Fishman, Global Workplace Services Manager,
Ofce of the CIO, EDS
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Make the Case for Better ROI and Lower TCO
We eey gz ffee, Ww Mbe m-
pares well with other mobile solutions in terms of nancial
e.
Mmze c, Mmze re
Windows Mobile is designed to minimize the difculties of
mgg, peg, g mbe ee f w
e f mbe .
Enhance scalability: te f f Ww
Mbe pe be ppe ge syem
cee Mbe dee Mge . Mf -
self manages a eet of 40,000+ Windows Mobile phones
j w ee.
Maximize IT infrastructure and skills: ue e it
e y ey w, g Ww see, ae
dey, Ege see, eeby peg e
egy ebg it ff mge mbe
ee g e me ey empy pp e
e f y it yem.
Spend less time deploying and managing the
solution: oe-e- fwe b, pe,
ee eme, g w eze m-
py efeme, ep e me
mey e it epme.
Reduce support and training costs: ue fm
w Ww egy e Ww Mbe w
e g e ee e epe.
sy deme lwe tco f Ww Mbe
cmpe riMa Je 2007 y by epee egy
Wp mpe tco f Ww Mbe 5.0 riM
BBey Eepe see (BEs) 4.1. i eme
tco f e Ww Mbe w 5 pee 13
pee we e riM . i p, e y
w w we Ww Mbe e em f it ep-
me eff. ife ep f 10,000 e BEs
w m f me epee e me ep f
Ww Mbe.
F y: http://www.microsoft.com/windowsmobile/
business/strategy/tco.mspx
aege Eepe roi f Ww Mbe s
309 Percent, According to IDC Study
idc e y, mpee Feby f 2008, w-
ing signicant ROI potential for Windows Mobile solutions
eepe eg. a eme e y, e
py ee by ege f 14 pee, it
wee ee by 20 pee, e f mbe loB pp-
ee pe by 17 pee.
F y: http://www.microsoft.com/windowsmobile/
business/strategy/quantifyingmobility.mspx
Case Study: Technology Services Provider Cuts Costs
w sbe Mbe Megg s
Eds, gb ppe f egy ee, w gdisparate messaging solutions that were costly and difcult to
mge. Mbe empyee feqey be e-
g fm, g pe e-m mege
me . t mpe e mgeme
eby f mbe megg ee, Eds mpemee
Windows Mobile version 5.0 with Direct Push Technology as
p f Mf Ege see 2003 eme. a
e, e mpy g eme my us$15
pe e ey me empyee. te
me ebe ee ey--e efe
e epe by 50 pee. i , bee
eme e fm epe mpe
be pee e-mg. Eds fw
epyg me mbe e f be pp
fe mpe py.
F y: http://www.microsoft.com/casestudies/casestudy.
aspx?casestudyid=4000000434
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Ww Mbe roi c
ce y w Ww Mbe roi g y
:
http://www.microsoft.com/windowsmobile/business/
calculator/default.mspx
Key Considerations for Implementing a
Windows Mobile Solution
Mobile Device DeploymentConsideration
Best Practice Questions to Ask
Ease of use Mmze e py by g -
me e m f y we
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Ofce software?
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new technology?
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ppe ee.
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need?
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ee, w e mmm mbe f ee
you need to support?
Mobile data protection and device
recovery
cey efe pw eyp-
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What level of protection is required?
Are there regulatory issues to be considered?
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cies be enforced?
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interface with mobile devices?
ae ee ege be ep
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non-Microsoft IT assets?
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outsourced to a Microsoft Certied Partner?
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d y e -e epe pp
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outside vendor for support?
d epe pee ee be e
support the mobile solution?
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Windows Mobile Deployment Scenarios
i e, we pee few mm w
mpe e epy Ww Mbe , g
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Maximize Windows-Based IT Systems Already In Place
if y mpy it ey be Ww p
e Ww see, Ww v, Mf Ege
Server, and the Microsoft Ofce system, adopting Windows
Mobile as your mobile platform may be the most efcient
e. i ee e ee e ew egy
y e fe w y it epme e ey ey pe mge e ew ee.
Key considerations:
vey few mpe f y ze e mpeey mge-
neous IT systems. Perform a careful audit of the technolo -
gy y e pe eeme w yem w ee
be pe ge w w y Ww
Mbe pe. c pe eeme
e egee w ey pp Ww Mbe
f ee w be mpey e
pp.
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my e y gz y w w
y ee m mbe pp ee e
e f y eme.
if y Mf vme leg geeme mg
p f eew, emembe eme pe Mf
product upgrades in light of the benets they may bring
y Ww Mbe e.
if y e sfwe ae e bee wg
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benets of improvements for Windows Mobile users
mg me pgg w e eff. ay,
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ff e.
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My mpe w e mge e Ww
Mbe pfm gy, pe Ww Mbe pe
y e e, ewe e me mbe ee
epyme.
Key considerations:
A benet of Windows Mobile is its seamless, no-middle-
we e w Ege see. hwee, g
Ege see y megg me
ee me ee epyme. M be-
mbe ee pp g Ege-be e-m many even allow the use of Direct Push and Exchange
aesy egy, g ey my ee be
congured and managed differently for each platform.
syem cee Mbe dee Mge syem
Center Conguration Manager can currently only manage
Ww Mbe pe.
loB ae
Ww Mbe ege ebe e-gee mbe
e loB e e pfm f eff. ce e fwg e we begg p
Ww Mbe epyme f mbe loB pbe.
Key considerations:
if y e Mf loB fwe, y e ey ep
e mbzg y loB . Mf -
ey eee Ww Mbe e f loB
e Mf dym crM Mf dym
ax me be e f Mf dym
Mbe deepme t.
Many third-party LOB solutions like SAP, Siebel,
Peoplesoft, and Salesforce.com support Windows Mobile.
ce w y loB e f e.
Using Visual Studio, Microsoft Ofce, and Windows
Mobile SDKs, you or a Microsoft Certied Solution
Provider can develop custom connectors and solution
ee f eg Ww Mbe e
loB ee.
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Mobile Device Deployment Worksheet
ue wee ep y efy p-py be fe ee f be-we mbe ee .
ie de
Who is driving the adoption of a mobility solution?1.
W e y ey ee, w e e m-2.
vations in moving to a mobile solution?
W e e m e f be e me3.
concerning the deployment of the mobile solution?
W e e m e f it e me -4.
cerning the deployment of the mobile solution?
What are the main concerns and needs of users?5.
s Be
hw my e w e ee pp m-1.
mediately?
hw my e w e ee pp 2.
three to ve years?
Are users local, regional, or global? Which groups will be3.
using a mobile solution?
cg f c it ae
see1.
Platform:.
hwe:b.
newg:2.
iey ae:3.
Productivity:4.
Megg:5.
le f Be s:6.
cb:7.
cmm:8.
new sey:9.
d sey:10.
Mbe segy
W f e fwg pbe y p p-1.
port?
ve g.
Mbe e-mb.
Mbe py pp.
Mbe loB pp.
re-me peee megge.
sz
W ype f ee y ee pp f -1.
ous users?
W fee e y ee ebe f 2.
users? For specic subsets of users?
ue ree
What solutions are mobile workers using currently?1.
W g mem e ey pe f2.
users?
app deepme
W ype f mbe pp eepme w y1.
company perform in-house?
W ype f mbe pp eepme y2.
plan to outsource?
d y e .nEt eepme pfe ff 3.
will they need to be hired?
Do you use Visual Studio to develop applications?4.
spp
How do you plan to support the mobile solution?1.
ie epe.
oe ppb.
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Conclusion
From an IT perspective, the key benets of Windows Mobile
e:
a mpeee e f ey pe , w Mbe
dee Mge, be efe g ae dey/
Group Policy across devices and device types.
iy-eg, geme- y-ppe
ey eyp p.
ce ee mgeme, ey, epg.
a e pfm f epyg eepg m-
be pp.
a pp me e mbe ee f ey wee
y e ew ee.
te by mmze eg it e e
e gz.
a pfm be ege e my ffee
be e.
a we ey f ee, ebg z we
meeg be ee e ee.
A solution that seamlessly ts into your IT systems, making
ee m pge.
tee ge p fe e epee
epyme, e be it ff, ee e p-
y, pfm w ee y ee f ye me.
Mf mme ebg e mbe eepe.
Ge se nw
Please contact Microsoft or your Microsoft certied solution
pe e e Ww Mbe w epdrive competitive advantage, user productivity, and IT efciency
f y gz.
Resources
Ww Mbe ree
Ww Mbe:www.windowsmobile.com/business
Ww Mbe f deepe:msdn2.microsoft.com/windowsmobile
Ww Mbe Be ve c:www.microsoft.com/windowsmobile/business/calculator/default.mspx
Ww Mbe le f Be s aee:www.microsoft.com/downloads/details.
aspx?FamilyId=428E4C3D-64AD-4A3D-85D2-E711ABC87F04&displaylang=en
Ww Mbe tecee:http://technet.microsoft.com/en-us/windowsmobile/default.
aspx
ae tege
syem cee Mbe dee Mge:www.microsoft.com/windowsmobile/mobiledevicemanager
System Center Conguration Manager:
http://www.microsoft.com/smserver
Ege see:www.microsoft.com/exchange
Mf dym:www.microsoft.com/dynamics
Microsoft Ofce system:www.microsoft.com/office
Mbe dee Mge tecee:http://technet.microsoft.com/en-us/scmdm/default.aspx
ce se
www.microsoft.com/windowsmobile/business/success/
www.microsoft.com/casestudies
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2008 Mf cp. a g eee. Mf, ae dey, aesy, Bzt, Ee, iee
Explorer, Microsoft Dynamics, Outlook, PowerPoint, SharePoint, Visual Studio, Windows, Windows Mobile, Windows
v, Ww see e em f e Mf gp f mpe.
abe pgm, fee, fy y by ee, Ww Mbe peg yem e, e f
Exchange Server used. For some devices, Ofce Mobile programs must be purchased separately. Connectivity and syn -
z my eqe epey pe eqpme / wee p (e.g., WF , ew fwe,
ee we, / ee fwe). see p e eqe f iee, WF pe e. Fee
pefme my y by ee pe e bje ew m. see ee mfe, ee
pe / pe it epme f e.
te fm e me epee e e ew f Mf cp e e e
f e e f pb. Bee Mf m ep gg me , be e-
pee be mmme e p f Mf, Mf gee e y f y fm
peee fe e e f pb. see fee e me e bje ge.
This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR
statutorY, as to thE inForMation in this docuMEnt.
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