wolverhampton city council - chartered institute of public … and statistics... · wolverhampton...

Wolverhampton City Council

Comparison Group:

2013-14 Actuals and

2014-15 Estimates

(n)

(e)

(w)

(k)

(r)

(d)

(m)

(g)

(t)

(f)

(z)

(s)

(h)

(u)

(x)

(a)

Wolverhampton

Sandwell

Walsall

Kingston-upon-Hull

Rochdale

Derby

Coventry

Middlesbrough

Stoke-on-Trent

Oldham

Salford

Nottingham

Bolton

Knowsley

Dudley

Doncaster

17/03/2015Libraries_Profile

FOREWORD

I am pleased to be able to present the fourth

edition of the CIPFAstats Comparative Profile for

Public Library Services.

These profiles provide a comprehensive analysis of

public libraries data covering all the major topics

collected in the CIPFAstats Public Libraries

collection.

This means that there should be something for

everyone interested in the running of public library

services.

The analysis is simple and non-judgemental. You will not find any

quartiles, traffic lights or subjective commentary. Instead the report

seeks to visualise the data and to enable readers to draw their own

conclusions.

The "Executive Report" acts as a high level summary, but is also designed

as an introduction to the whole report. Most readers will find reading

through these pages helpful as an introduction to the style and logic of the more detailed pages.

The reports will aid everyone interested in public library services to ask

informed questions and come up with informed proposals for how the

services should be delivered in the future.

We hope you find this report interesting and helpful. If you have any

comments, suggestions or queries then CIPFA would be delighted to hear

from you (please see appendix 5 for contact details).

Kind regards,

Ian Watson

Lancashire County CouncilChair of the CIPFA Public Library Statistics Working Party


Executive Summary Page 4

Section A - Libraries & Library Users Page 7

Section B - Resourcing Page 14

Section C - Workload Page 24

Section D - Stock 0

Section E - Performance Page 40

Appendices Page 44

INDEX

Approach to missing data

INTRODUCTION

The aim of the profile is to provide management information for decision makers involved in

providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers.

This profile compares your authority's library service figures from the 2014 CIPFAstats

collection with the group of authorities specified on the title page.

This is the fourth year of the profile, CIPFA would greatly appreciate your feedback and

suggestions on how we can make the profiles more interesting and useful.

• 91% of UK Library Authorities (92% in England) provided data for the 2014 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely.

• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such

cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.

• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value

was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision.

• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce

a new report for them using new data supplied by that authority.

• If you have any queries about our approach please do not hesitate to contact us: [email protected]

Page 3 17/03/2015Libraries_Profile

A: Libraries and Library Users

•

•

•

•

•

•

Wolverhampton has an average number of

libraries within the group giving an indication of

the scale of the library service.

For more information about this type of chart

please see appendix 1.

EXECUTIVE SUMMARY

Comparing Wolverhampton with 13 Other Library Authorities

This summary provides an overview of the key indicators from the main report along with a few points of current

interest, showing how your authority's library service compares against other authorities.

Unless specified otherwise all data relates to 2013-14 Actuals.

The chart on the left compares the number of

libraries your authority has with the other

authorities in the comparison. Wolverhampton

has 16 libraries (the bar highlighted in black)

compared to an average of 16 libraries (as

shown by the horizontal line). Each pale bar

represents one of the authorities in the

comparator group.

Population is an important figure in this report

as we use it as a denominator to adjust for the

size of the authority (see next chart).

Wolverhampton is the 6th smallest of the 14

authorities compared here (in terms of

population).

The number of active borrowers per 1,000

population is a key indication of how well the

library service engages with the public.

Wolverhampton is in the top quartile suggesting

that the library service engages well with the

population when compared to the other

authorities.

Please see appendix 1 for further details on

quartiles.

0

50

100

150

200

250

300

350

m x e s a h w k n d t z f r

Population (000's)

0

50

100

150

200

250

300

350

r s n x m k f d w z e t h a

Number of Active Borrowers per 1,000

population

0

5

10

15

20

25

30

a e r m x w z s n k d f h t

Number of Libraries (31/03/14)


B: Resourcing

•

•

•

•

•

•

For most authorities a drop can be seen in the 2014-15 estimates.

One well publicised approach that library

authorities are taking is using volunteers.

Total revenue expenditure per 1,000 population

is a key cost indicator. Figures in the graph

opposite are 2013-14 actuals.

Wolverhampton comes out as being at the

middle of the comparison, which suggests that

its costs are similar to the group as a whole. It

may be worthwhile looking at the authorities

who are cheaper to see if there is anything it

can learn from their approaches.

The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows the

estimated figure for 2014-15. The population figure used for all years is the mid-year 2013 figure, so the

changes in value relate to changes in expenditure only.

Wolverhampton had 0.2% of 'worked hours'

provided by volunteers in 2013-14 compared to

an average of 4.4%.

£0

£5,000

£10,000

£15,000

£20,000

£25,000

f w k m e x s n h r a t d z

Total Revenue Expenditure per 1,000

population

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

£16,000

£18,000

£20,000

2010-11 2011-12 2012-13 2013-14 2014-15

(Estimates)

Total Revenue Expenditure per 1,000 population: Time Series

Wolverhampton Average

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

a d e r s w f t k x h z m n

Volunteer hours as a % of volunteer hours

plus employee hours


C: Workload

•

•

•

D: Stock

•

E: Performance

•

This chart compares the overall book stock level

of the library service.

Wolverhampton successfully supplied 62% of

book requests within 7 days of request. This was

just below average for the group of authorities

compared.

The number of visits per 1,000 population is a

strong indicator of workload faced by the

authority.

It is also another measure of engagement and

offers a more complete picture as it will include

other reasons for visiting the library as well as

borrowing.

This chart compares another core library

activity, providing an indicator for both workload

and the demand placed on the library book

stock.

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

f e m r w s h k n x d z t a

Physical Visits for Library Purposes per

1,000 population

0

500

1,000

1,500

2,000

2,500

s k e n d x r w f z a t h m

Total Book Stock per 1,000 population

0

1,000

2,000

3,000

4,000

5,000

6,000

n x e w m d k f s r z h t a

Total Book Issues per 1,000 population

0%

10%

20%

30%

40%

50%

60%

70%

80%

t a k x d z h n f e r m w s

Percentage supplied within 7 days


(See page 8 for details)

Section Contents

Page 8 A1: Service Points

Number of service points

Busiest service points

Page 9 A2: Population Density

Comparisons for static & mobile libraries

% authorities without mobile libraries

Page 10 A3: Opening Hours

Distribution of opening hours

Opening hours at busiest service points

Page 11 A4: Library Users

Number of active borrows

Number of housebound readers

Number of visits

Electronic counters

Visits to website

Page 13 A5: Electronic Workstations

Number of terminals

Number of hours available & recorded

Public wi-fi access

SECTION A: LIBRARIES AND LIBRARY USERS

0

1

2

3

4

5

6

7

8

9

a r e z n w d k m x f s h t

Total Service Points per 100,000 population

• This section compares the information on numbers of libraries,

opening hours, library users, visits and electronic access.


at 31 March 2014

Mobile Libraries

Static Service Points

Total Service Points

Population

Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14, ONS Population Estimates Mid 2013

2013-14 Actuals

Busiest Service Point (Issues): Busiest Service Point (Visits):

Issues per annum Visits per annum

Source: CIPFA Public Library Statistics 2014 - Cells 15 & 16 Source: CIPFA Public Library Statistics 2014 - Cells 17 & 18

A1: Service Points

Number

0

/ 100k pop

0.0

Average

0.2

Authority

199,764

Authority Average

16

Average

6.4 6.0

16

Busiest Service Points

251,600 272,457

Authority

5.86.4

Wolverhampton Central

Average

169,709 391,665399,750


0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

m s f h k x d e w n t z a r

Issues per annum

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

z f h k s m r w n e x d a t

Visits per annum

0

5

10

15

20

25

30

a e r m x w z s n k d f h t

Total Service Points

0

1

2

3

4

5

6

7

8

9

a r e z n w d k m x f s h t

Total Service Points per 100,000 population


2013-14 Actuals

Population Density

Mobile Libraries

Median

36.2 29.4

A2: Population Density

0 0.2

Number / 100k pop

0.0

Population Density and Number of Service Points

Authority

Average

Mobile Libraries

0.0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0 5 10 15 20 25 30 35 40 45Mobile Libraries per 100,000

population

Population Density

Mobile LibrariesComparator Group

Wolverhampton

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

9.0

0 5 10 15 20 25 30 35 40 45

Static Service Points per 100,000

population

Population Density

Static Service PointsComparator Group

Wolverhampton

• In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access.

• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population

density increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.

• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per 100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.

0.0

0.2

0.4

0.6

0.8

a r k w e m z x t s n h f d

Mobile libraries per 100,000 population

57.1%

42.9%

% Authorities with no mobile libraries

% Authorities with mobile libraries


2013-14 Actuals

Hours Open

All Libraries < 10

Mobile Libraries >10

Static: 10-14

Static: 15-19

Static: 20-24

Static: 25-29

Static: 30-34

Static: 35-39

Static: 40-44

Static: 45-49

Static: 50-54

Static: 55-59

Static: >60

Total

Source: CIPFA Public Library Statistics 2014 - Cells 1 to 14

Busiest Service Point (Issues): Busiest Service Point (Visits):


0

0 2

Authority

0.2

0.0%

2.1%

Average Authority AuthorityAverage Average

1.8%

A3: Opening Hours

% in Each BandService Points / 100,000 population

4 1 1.6

0

0

0

1

2

2

2

1

2 2

6

0

2.4

0.4

0

3.1%

4.3%

13.0%

10.6%

9.0%

1

0.10.0

0.0%

12.5%

1

0.6

0.0

0.0

0.4

0.0

6.3%

0.0%

0.0%

0.0

0.0%

0 0

0.1

0.8

0.0

1

1 0.4

25.0%


16

Average:

0.4

Wolverhampton

1 1

na

6.3%

0.1

6.3%

0.0%

37.5%

0.8

0.5

49.3Wolverhampton na Average: 51.6

0.5

Opening Hours - Busiest Service Points


7.4%

14.2%

15.5%

8.9%

1.3%

8.7%

0.7

6.3%

0.0

0.5

0.7

0.8

0%

5%

10%

15%

20%

25%

30%

35%

40%

AllLibraries <

10

MobileLibraries

>10

10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 >60

Weekly Opening Hours

Percentage of libraries in each opening hours band Wolverhampton

Comparator Group

0

20

40

60

80

x w s r n h f e a z k m d t

Opening Hours at the

Busiest Service (Issues)

0

20

40

60

z x w s r n h f e a k m d t

Opening Hours at the

Busiest Service (Visits)


2013-14 Actuals

Active Borrowers

Housebound Readers

Source: CIPFA Public Library Statistics 2014 - Cells 89 & 90

Physical Visits

2009-10

2010-11

2011-12

2012-13

2013-14

Source: CIPFA Public Library Statistics 2014 - Cell 91

1,244,021

967,075

5,196 4,439

1,317,466 4,352

4,496 4,075 1,123,430

3,844

1,302,737

4,144

509 2.0 1.6

4,667

Physical Visits for Library Purposes

Number per 1,000 pop Average

5,190

5,524

/1,000 pop

38,327 152 142

Average

A4: Library Users

Number

0

50

100

150

200

250

300

350

r s n x m k f d w z e t h a

Number of Active Borrowers

0

1

2

3

4

w z e n f r x t a h m s d k

Number of Housebound Readers per

1,000 population

0

2,000

4,000

6,000

8,000

f e m r w s h k n x d z t a

Physical Visits for Library Purposes

0

1,000

2,000

3,000

4,000

5,000

6,000

2009-10 2010-11 2011-12 2012-13 2013-14

Physical Visits per 1,000 population



2013-14 Actuals

Average

S.P. with Electronic Counters Visits to Website

Source: CIPFA Public Library Statistics 2014 - Cell 94 Source: CIPFA Public Library Statistics 2014 - Cell 95

Website Visits

2009-10

2010-11

2011-12

2012-13

2013-14

Source: CIPFA Public Library Statistics 2014 - Cell 95 and equivalent for previous years

57%

A4: Library Users (continued)

Authority Number per 1,000 pop

7576%

Average

134,460 757

701

821

1,125

632,643 2,653 895


134,460

2,717

676

157,699 631

681,913

534

161,757

534

0%

20%

40%

60%

80%

100%

t h d m w f e r k a n z x s

Percentage of Service Points with

Electronic Counters

0

500

1,000

1,500

2,000

2,500

d t f m s a z n k e r w h x

Visits to Website per 1,000 population

0

500

1,000

1,500

2,000

2,500

3,000

2009-10 2010-11 2011-12 2012-13 2013-14

Website Visits per 1,000 population



2013-14 Actuals

Terminals Hours Available


Number per 1,000 pop Authority

Hrs Recorded Service Points with Wi-Fi Access


Average

151,102 677 52%50%

Average

601

1,606300,287148 81.0

per 100,000 pop

A5: Electronic Workstations

per 1,000 pop AverageAverage

1,19458.8

NumberNumber

0

20

40

60

80

100

120

140

f e a k z r h t d w s m n x

Number of Devices per 100,000

population

0

200

400

600

800

1,000

1,200

f z m x t e k r n a h s w d

Number of Hours Recorded per 1,000

population

0

500

1,000

1,500

2,000

2,500

3,000

f a z k e m x t h r w s n d

Number of Hours Available per 1,000

population

0%

20%

40%

60%

80%

100%

t f s x e r n w k z m d h a

Percentage of Service Points with Public

Wi-Fi Access



Section Contents

Page 15 B1: Financial Information (Actuals)

Net expenditure, revenue expenditure & income

Revenue expenditure breakdown

Revenue income breakdown

Page 19 B2: Cost Indicators

Various cost indicators

Page 20 B3: Financial Information (Estimates)

Net expenditure, revenue expenditure & income

% expenditure on staff and materials

Page 21 B4: Staffing

Staff per 100k population

Professional & other paid staff

Staff costs per employee

Page 23 B5: Volunteers

Analysis of numbers and hours

SECTION B: RESOURCING

£0

£5,000

£10,000

£15,000

£20,000

£25,000


Total Revenue Expenditure per 1,000 population

• This section examines levels of expenditure, staffing and the use

of volunteers.


2013-14 Actuals

Revenue Expenditure

Revenue Income

Net Expenditure

graphs shown per 1,000 population

Source: CIPFA Public Library Statistics 2014 - Cells 124, 134 & 135

Revenue Expenditure

2010-11

2011-12

2012-13

2013-14

2014-15 (Estimates)


15,411 3,578,960 14,225

B1: Financial Information (Actuals)

£ per 1,000 pop Average

4,264,094 17,879 17,657

4,035,280 16,856 16,593

(625) (838)

3,421,740 13,600 14,572


(157,220)

3,578,960 14,225 15,411

2,627,060 10,441 14,817

4,047,855 16,198 15,974

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

£16,000

£18,000

£20,000

2010-11 2011-12 2012-13 2013-14 2014-15

(Estimates)

Revenue Expenditure per 1,000 population: Time Series


£0

£5,000

£10,000

£15,000

£20,000

w f k e m x s n h r a t d z

Net Expenditure

£0

£5,000

£10,000

£15,000

£20,000

£25,000


Total Revenue Expenditure

£0

£1,000

£2,000

£3,000

£4,000

f k m t x e h n s z r a d w

Total Revenue Income


Revenue Expenditure (2013-14 Actuals)

Employees

Premises

Total Materials

Computing Costs

Other Supplies & Services

Transport

Third Party Payments

Support Service Costs


graphs show expenditure per 1,000 population


2,071,522 8,233 7,608

477,197 1,897 1,833

231,214 919 1,408


28,130 112 123

30,356 121 110

221,674 881 598

205,094 815 1,001

313,773 1,247 2,729

3,578,960 14,225 15,411

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

w x m k s n f e h z d a t r

Employees

£0

£500

£1,000

£1,500

£2,000

£2,500

£3,000

m r s h w f a n e t d z x k

Premises

£0

£500

£1,000

£1,500

£2,000

£2,500

w x m e s d z f h a t r n k

Total Materials

£0

£500

£1,000

£1,500

£2,000

x w n z s e h f m t a d r k

Computing Costs

£0

£1,000

£2,000

£3,000

£4,000

£5,000

£6,000

£7,000

f e d x r n s w t a m h z k


£0

£50

£100

£150

£200

£250

£300

a k d e z x m n t r f h s w

Transport

£0

£100

£200

£300

£400

£500

£600

£700

d s h n m a k z x w t r f e


£0

£2,000

£4,000

£6,000

£8,000

£10,000

k r f t a e m x h s w d n z



Revenue Income (2013-14 Actuals)

Overdue Charges

Hire of Audio & Visual Materials

Specific Grants

Receipts from the Public

Corporate Income

Other Income

Reservation Fees

Lettings

Electronic Revenue

Provision to other LAs




(1,018)

(12,670)

0

0

(4)

(50)

0

0

(5)

(49)

(39)

(11)

(28,710) (114) (97)

(7,581) (30) (55)

(27,717) (110) (264)


(13,688) (54) (104)

(157,220) (625) (838)

(61,609) (245) (200)

(17,915) (71) (118)

£0

£50

£100

£150

£200

m h f n x d s z e t k r w a

Overdue Charges

£0

£20

£40

£60

£80

£100

£120

d m k x t s h w a e n f z r


£0

£500

£1,000

£1,500

£2,000

£2,500

f k t r n x s h e z w m d a

Specific Grants

£0

£50

£100

£150

£200

£250

£300

£350

h z m n r e x k w f d t a s

Receipts from the Public

£0

£100

£200

£300

£400

£500

£600

f m x t e a h r n w z s k d

Corporate Income

£0

£50

£100

£150

£200

£250

£300

s e f m x a w z d k n t h r

Other Income


Total Other Income (2013-14 Actuals)

Reservation Fees

Lettings

Electronic Revenue


Total Other Income

Source: CIPFA Public Library Statistics 2014 - Cells 126, 127, 129 & 131

(13,688) (54) (104)

(11) 0 0

(39) 0 0

(49) (50) (12,670)

(5) (4) (1,018)


£0

£20

£40

£60

£80

£100

£120

x k z w t s r n m h f e d a


£0

£50

£100

£150

£200

s f w a m z d x t r n k h e

Electronic Revenue

£0

£5

£10

£15

£20

£25

f d w k m n z e t x s r h a

Reservation Fees

£0

£50

£100

£150

£200

£250

e m s z n a d t h x f w r k

Lettings

£0

£50

£100

£150

£200

£250

£300

s e f m x a w z d k n t h r

Other Income


Average Cost per Book Cost per Visitor

• Average cost per book acquisition. • Revenue expenditure divided by visitor number.

Source: CIPFA Public Library Statistics 2014 - Source: CIPFA Public Library Statistics 2014 -

Sum of Cells 100 to 104 divided by Cell 38 Cell 124 divided by Cell 91

% Employee Expenditure % Material Expenditure


Cell 98 as a percentage of Cell 124 Cell 124 divided by cell 20

• Cost per Available Hour

% Support Services Cost per Available Hour


Cell 123 as a percentage of Cell 124 Cell 118 as a percentage of Cell 124

£6.19 £6.97 £3.70 £3.86

B2: Cost Indicators

£ p Average £ p Average

% Average

9% 18%

58% 49% 6% 9%

% Average % Average

£ p Average

£11.92 £10.15

£0

£2

£4

£6

£8

£10

£12

k a z h t w d m f r n e x s

Average Cost per Acquisition (Books)

0%

5%

10%

15%

x z d m w e s t a h r n f k

Material Expenditure as a % of Revenue

Expenditure

0%

20%

40%

60%

80%

z w n x h s m d e k a t r f

Employee Expenditure as a % of Revenue

Expenditure

£0

£1

£2

£3

£4

£5

£6

a t x k w n s d z h f m e r

Cost per Visitor

0%

10%

20%

30%

40%

50%

60%

k r t a e f m h d x s n w z

Support Service Costs as a % of Revenue

Expenditure

£0

£5

£10

£15

£20

w s d n k h r m e x t f a z

Cost per Available Hour



Net Expenditure

Employees

Premises

Supplies & Services - Materials

Other Expenditure

Revenue Expenditure

Revenue Income

Net Expenditure

Source: CIPFA Public Library Statistics 2014 - Cell 137 to 141

2014-15 Estimates 2014-15 Estimates

% Employee Expenditure % Material Expenditure


Cell 137 as a percentage of Cell 141 Cell 139 as a percentage of Cell 141

B3: Financial Information (2014-15 Estimates)

6,989

434,680 1,728 2,008

1,392,570 5,535


2,627,060 10,441 14,817

(280,830) (1,116) (1,464)

201,910 803 1,433

597,900 2,376 4,387

53% 47% 8% 10%

2,346,230 9,325 13,353

% Average % Average

0%

5%

10%

15%

20%

a z x m w d k e t r s n h f

Material Expenditure as a % of Revenue

Expenditure

0%

10%

20%

30%

40%

50%

60%

70%

z h w x k n s e m r d t a f

Employee Expenditure as a % of Revenue

Expenditure

£0

£5,000

£10,000

£15,000

£20,000

w f m s x e h d t r a z k n

Net Expenditure

£0

£10,000

£20,000

£30,000

£40,000

f w m x s e h d t r k a z n


£0

£5,000

£10,000

£15,000

f x d n k m h e s z r w t a



at 31 March 2014

Professional Staff

All Other Staff

Total Staff


This tree diagram analyses professional and other staff as a percentage of total staff.

Your authority's value is followed by the average value in italics.

Professional Staff

Total Staff

All Other Paid Staff

FTE per 100,000 pop Average

16.9%

85.1% 83.1%

74.0 29.4 28.0

14.9%

11.0 4.4 4.7

63.0 25.0 23.3

B4: Staffing

0

10

20

30

40

k w m x n e s f h z t d a r

Total Staff per 100,000 population

0

2

4

6

8

10

z w s x e d k n t m h f a r

Professional Staff per 100,000

population

0

10

20

30

40

k m w x n f e h s t r z a d

Other Paid Staff per 100,000

population


Employee Costs per Employee

Employees per 1,000 population

Employee Costs per 1,000 population

Source: CIPFA Public Library Statistics 2014 -

Cell 98 divided by Cell 64

All Staff

2009-10

20010-11

2011-12

2012-13

2013-14


0.3 0.3

8,233 7,608

B4: Staffing (continued)

£ Average

103.1 0.41 0.33

74.0 0.29 0.28

93.5 0.37 0.30

117.3 0.49 0.42

103.3 0.43 0.38

27,248

FTE per 1,000 pop Average

27,994

0.00

0.10

0.20

0.30

0.40

0.50

0.60

2009-10 20010-11 2011-12 2012-13 2013-14

Employees per 1,000 population: Time Series


£0

£5,000

£10,000

£15,000

w x m k s n f e h z d a t r

Employee Costs per 1,000 population

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

£35,000

w s h f a n z e d r x m t k

Employee Costs per Employee

0.0

0.1

0.2

0.3

0.4

k w m x n e s f h z t d a r

Employees per 1,000 population


2013-14 Actuals

Volunteers

Volunteer Hours

Average Hours per Volunteer


• The section below uses 1,625 hours as the annual hours worked by a full-time member of staff.

• We use this to compare hours provided by paid staff and volunteers.

• The two charts below compare the volunteers to the total of paid staff and volunteers.

% Hours worked by volunteers Volunteers as % headcount

Source: CIPFA Public Library Statistics 2014 - Cells 65 & 66 Source: CIPFA Public Library Statistics 2014 - Cells 64 & 65

Volunteers

2009-10

20010-11

2011-12

2012-13

2013-14

Source: CIPFA Public Library Statistics 2014 -

Cell 65 and equivalent for previous years

Number Average

B5: Volunteers

30.8% 48.4%

0 45

0.2% 4.4%

FTE Average

33 94

8.3 47.5

275 5,684

% Average

33 94

Number Average

21 72

0 53

23 89

0

100

200

300

400

a e s d w r m x f h k n t z

Number of Volunteers

0

10,000

20,000

30,000

40,000

a d e s w r x k f t h m z n

Number of Volunteer Hours

0

20

40

60

80

100

120

a d t k s w r x f e z h m n

Number of Hours per Volunteer

0

10

20

30

40

50

60

70

80

90

100

2009-10 20010-11 2011-12 2012-13 2013-14

Number of Volunteers: Time Series


0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

a d e r s w f t k x h z m n

Volunteer hours as a % of volunteer

hours plus employee hours

0%

20%

40%

60%

80%

100%

a e r d s f w h m x t k n z

Number of volunteers as a % of

volunteer headcount plus employee

headcount



Section Contents

Page 25 C1: Book Issues

Split by children/adult and fiction/non-fiction

Page 26 C2: Stock Turn


Page 27 C3: Audio, Visual, Electronic & Other Issues

Split by various categories

Page 29 C4: Request Service

Total and online

Page 29 C5: Enquiries

Total and online

Page 29 C6: Inter-Library Loans

Supplied and received

SECTION C: WORKLOAD

0

1,000

2,000

3,000

4,000

5,000

6,000


Total Book Issues per 1,000 population

• This section examines issues and stock turn for books and other

items along with requests, enquiries and loans.


2013-14 Actuals

Adult Fiction

Adult Non-Fiction

Children's Fiction

Children's Non-Fiction

Total Book Issues


Breakdown of issues (percentage). Your authority's

value is followed by the average value in italics.

Adult Fiction

Adult Non-Fiction

Children's Fiction



C1: Book Issues

Number /1,000 pop Average

522,912 2,078 1,376

891

159,425

232,785 925 617

344,942 1,371

634

41.5% 44.8%

18.5% 20.1%

188

1,260,064 5,008 3,072

12.7% 6.1%

29.0%

Book

Issues

27.4%

0

500

1,000

1,500

2,000

2,500

n x w e d m f r k a h t z s

Adult Fiction Issues

0

200

400

600

800

1,000

n x s d k m f e t h w r z a

Adult Non-Fiction Issues

0

500

1,000

1,500

e n m w x d z s k r h f t a

Children's Fiction Issues

0

1,000

2,000

3,000

4,000

5,000

6,000


Total Book Issues

0

100

200

300

400

500

600

700

n k e x d f w m s z r h a t

Children's Non-Fiction Issues


2013-14 Actuals

Adult Fiction

Adult Non-Fiction

Children's Fiction


Total Book Issues

Source: CIPFA Public Library Statistics 2014 - Cells 67 to 71 divided by Cells 25 to 29 respectively

Number Average

C2: Stock Turn

3.6

4.5 3.6

2.5 1.9

4.3 3.3

2.8

2.7 1.9

• Number of books issued divided by the book stock

(i.e. the average number of times each book was issued

during the year).

0.0

1.0

2.0

3.0

4.0

5.0

6.0

d h x n w m t f a r e k z s

Adult Fiction Stock Turn

0.0

1.0

2.0

3.0

4.0

5.0

d m n h x w e z f r a t s k

Children's Fiction Stock Turn

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

d n w m x h e f z k s t r a

Children's Non-Fiction Stock Turn

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

d n m x w h f t a z e r k s

Total Book Issue Stock Turn

0.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

d m n f x w t a h z r k e s

Adult Non-Fiction Stock Turn


2013-14 Actuals

Sound Recordings

Music

Adult Talking Books

Children's Talking Books

Video & DVDs

Multimedia & Open Learning Packs

Electronic Products

eBooks

eAudio

eAudiovisuals

Total Audio Visual Issues

graph shown per 1,000 population

This tree diagram analyses Audio, Visual, Electronic & Other Issues.


Music

Adult Talking Books


Videos & DVDs


eBooks

eAudio

eAudiovisuals


0.0 2.5

4,262 16.9 10.1

17,455 69.4 43.6

19,679 78.2 28.4

45,378 180.4 105.9

C3: Audio, Visual, Electronic & Other Issues

Number /1,000 pop Avg

0

353.8 205.1

4.9%4.8%

0 0.0 0.0

89,022

11.4

1,103 4.4 3.2

1,145 4.6

22.1% 13.8%

51.6%51.0%

19.6% 21.2%Audio, Visual,

Electronic

& Other Issues

0.0%0.0%

1.6%1.2%

1.3% 5.6%

0.0% 1.2%

0

100

200

300

400

n x d w k m s t e a f z h r

Total Audio, Visual, Electronic & Other Issues




C3: Audio, Visual, Electronic & Other Issues (continued)

0

20

40

60

80

100

n x s k w d t m a e h f r z

Music Issues

0

50

100

150

200

n x w z e s d f k t r m h a

Adult Talking Book Issues

0

5

10

15

20

25

x s t n d w k z m f h e a r

Children's Talking Book Issues

0

20

40

60

80

100

m d n a x k e h w s t f z r

Video & DVD Issues

0

1

2

3

4

5

6

d w k f r e t x z s h m n a

Multimedia & Open Learning Pack Issues

0

10

20

30

40

d x m f a t w e n s z r k h

eBook Issues

0

2

4

6

8

10

12

x d z n t f e w a m s r k h

eAudio Issues

0.0

1.4

z x w t s r n m k h f e d a

eAudiovisual Issues


2013-14 Actuals

Requests Online Requests



2013-14 Actuals

Enquiries Online Enquiries



2013-14 Actuals

Loans Supplied Loans Received



C4: Request Service

179 16,545 66 59

per 1,000 pop AverageAverage Number

C5: Enquiries

7.2 13.21,070 861

43,734 174

Number per 1,000 pop

C6: Inter-Library Loans

Number per 1,000 pop Average Number

269,163

per 1,000 pop Average

1,800

Average NumberNumber per 1,000 pop

163 0.6 1.25 1.371.1 315

per 1,000 pop Average

0

50

100

150

200

250

300

350

x t e d z h r a n k s w m f

Number of Requests for Specific Items

0

50

100

150

200

x h t d e n r z s a k f m w

Number of Online Requests

0

500

1,000

1,500

2,000

z r s k n m a x t e d h w f

Number of Enquiries

0

5

10

15

20

25

30

35

40

z r m f d t w s k e n h a x

Number of Online Enquiries

0.0

0.5

1.0

1.5

2.0

2.5

3.0

f x h s k z t e a m n d r w

Supplied

0.00

2.00

4.00

6.00

8.00

10.00

12.00

w e n r f h z m k s t d x a

Received


(Stock per 1,000 population)


Section Contents

Page 31 D1: Book Stock


Page 33 D2: Audio, Visual, Electronic & Other Stock


Page 36 D3: Book Acquisitions


Page 37 D4: Audio, Visual, Electronic & Other Acquisitions


Page 38 D5: All Acquisitions (Books & Audio Visual)

Trendline

Page 39 D6: Lending Stock Replenishment Rate

Overall replenishment rate

SECTION D: STOCK

• This section examines issues and stock turn for books and other

items along with requests, enquiries and loans.

0

100

200

300

400

500Adult Fiction

Adult Non-Fiction

Children's Fiction


Book Stock at 31 March 2014

Avg Wolverhampton


• Books per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total book stock.


Reference Books

Adult Fiction

Adult Non-Fiction

Book Stock Lending Stock

Children's Fiction


Reserve Stock


32.9% 35.4%

26.8% 30.6%

17.1%

23.2%

D1: Book Stock

Summary

2.1% 7.4%

95.4% 85.5%

25.0%

9.1%

2.5% 7.1%

0

100

200

300

400

500Adult Fiction

Adult Non-Fiction

Children's Fiction


Book Stock at 31 March 2014

Avg Wolverhampton


at 31 March 2014

Reference Books

Lending Stock

Adult Fiction

Adult Non-Fiction

Children's Fiction


Reserve Stock

Total Book Stock



D1: Book Stock (continued)

No. /1,000 pop Avg

93

93,787 373 332

7,691 31

366,942 1,458

91

1,270

9,225 37

81,097 322 271

238 9959,899

115,243 458 384

0

100

200

300

400

500

e k s n w x z r m t f d a h

Children's Fiction Stock

0

50

100

150

200

250

n k e x s f r a m w z d h t

Children's Non-Fiction Stock

0

50

100

150

200

250

300

350

s k d h f w a e t n r z x m

Reserve Stock

0

500

1,000

1,500

2,000

2,500

s k e n d x r w f z a t h m

Total Book Stock

0

100

200

300

400

s k d a h t r n w f m e x z

Reference Book Stock

0

100

200

300

400

500

600

e n k r x w s z f a m t d h

Adult Fiction Stock

0

200

400

600

800

1,000

s k e n x f h r t m d z w a

Adult Non-Fiction Stock


• Stock per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total audio visual stock.


For Reference Music

Adult Talking Books


Videos & DVDs

Audio, Visual,

Electronic & Lending Stock Multimedia & Open Learning Packs

Other Stock

eBooks

eAudio

eAudiovisuals

Reserve Stock


D2: Audio, Visual, Electronic & Other Stock

4.3% 4.8%

25.9% 32.2%

0.0% 0.3% 35.6% 21.5%

14.4% 21.7%

100.0% 96.3% 0.0% 1.6%

0.0% 0.0%

0.0% 3.4%

13.8% 14.4%

6.0% 3.8%

Reference

Music

Adult/Talking Books

Children's/Talking Books

Video & DVD

Multimedia & Open Learning

Packs

eBooks

eAudio

eAudiovisuals

Reserve

0

5

10

15

20

25

30

35

Stock at 31 March 2014

Avg Wolverhampton


at 31 March 2014

For Reference

Lending Stock

Sound - Music

Sound - Adult Talking Books

Sound - Children's Talking Books

Video & DVDs


Electronic - eBooks

Electronic - eAudio

Electronic - eAudiovisuals

Reserve Stock

Total Audio Visual Stock

graph shown per 1,000 population


0 0.0 0.3

0.0 0.3

D2: Audio, Visual, Electronic & Other Stock (continued)

Number Avgper 1,000 pop

948 3.8 4.8

3,143 12.5 21.7

7,768 30.9 21.5

5,665 22.5 32.1

3,005 11.9 14.3

1,319 5.2 3.7

0.0 1.60

21,848 86.8 104.0

0 0.0 0.0

0 0.0 3.6

0

50

100

150

200

250

k r x s w t m e n a d f h z

Total Audio Visual Stock




D2: Audio, Visual, Electronic & Other Stock (continued)

0.0

0.5

1.0

1.5

a d k r s w t z x n m h f e

Reference Stock

0

20

40

60

80

100

k s x n w t m r a e h d z f

Music Stock

0

20

40

60

x k w z e f t s a h d n m r

Adult Talking Book Stock

0

5

10

15

k s x d w e m n a z f t h r

Children's Talking Book Stock

0

20

40

60

k a e m x h t w s f n z d r

Video & DVD Stock

0

2

4

6

k s r x d f t e w z h m n a


0

50

100

150

r d n w e x m f a s t z k h

eBooks

0

5

10

15

d z r n m e x t w f a s k h

eAudio

0

5

10

15

20

25

s t k h d f a z x w r n m e

Reserve Stock

0.0

0.2

0.4

0.6

0.8

1.0

z x w t s r n m k h f e d a

eAudiovisuals


2013-14 Actuals graphs shown per 1,000 population

Reference Books

Lending Stock

Adult Fiction

Adult Non-Fiction

Children's Fiction


Total Book Acquisitions

This tree diagram analyses each type of stock as a percentage of total book acquisitions.


Reference Books Adult Fiction

Adult Non-Fiction

Book Acquisitions Lending Stock

Children's Fiction



D3: Book Acquisitions


41.0 62.6

2,463 9.8 30.7

10,306

494 2.0 3.6

25,372 100.8 149.5

1.9% 2.4%

8,956 35.6 44.1

8.43,153 12.5

36.0%

12.7%

30.3%

5.8%

98.1% 97.6%

41.4%

9.9% 21.1%

42.9%

0

50

100

150

200

250

300

x e w m s k d f z t r n a h

Total Book Acquisitions

0

5

10

15

20

25

k s n r m w f x t h d z a e

Reference Book Acquisitions

0

50

100

150

x w m e d f t s z k r a n h

Adult Fiction Acquisitions

0

20

40

60

80

s x e f w m a k d t r z h n

Adult Non-Fiction Acquisitions

0

20

40

60

80

100

e w m x k z d f n r s t h a

Children's Fiction Acquisitions

0

5

10

15

20

k e x n d w s f m z a h t r

Children's Non-Fiction Acquisitions


2013-14 Actuals


For Reference

Lending Stock

Sound - Music

Sound - Adult Talking Books

Sound - Children's Talking Books

Video & DVDs


eBooks

eAudio

eAudiovisuals

Total Audio Visual Acquisitions


0 0.0 0.0

Number Avgper 1,000 pop

34 0.1 0.4

336 1.3 3.1

377 1.5 1.8

296 1.2 4.0

0 0.0 1.1

0 0.0 0.0

0.0 0.1

0 0.0 1.3

0

1,043 4.1 11.8

D4: Audio, Visual, Electronic & Other Acquisitions

0

5

10

15

20

25

30

35

x w k m e t s d z a f h n r

Total Audio Visual Acquisitions

0

5

10

15

20

x z k w e s f r d t m h n a

Adult Talking Book Acquisitions

0.0

0.5

1.0

1.5

k x d w s m z h n t r f e a

Children's Talking Book Acquisitions

0

2

4

6

8

10

x m k w e h a s f n z t d r

Video & DVD Acquisitions

0.00

0.05

0.10

0.15

d a k w z x t s r n m h f e

Reference Acquisitions

0

2

4

6

8

k w x t s n e m d a z r h f

Music Acquisitions

0.0

2.0

4.0

6.0

m t w d z x a f s r n k h e

eAudio & eAudiovisual Acquisitions

0

1

2

3

4

5

m d w a x f s e t z r n k h

eBook Acquisitions

0.0

0.2

0.4

0.6

0.8

e z t x f r s w k d n m h a



This tree diagram analyses each type of stock as a percentage of total audio visual acquisitions. Your authority's

value is followed by the average value in italics.

For Reference Music

Adult Talking Books


Videos & DVDs

Audio, Visual,

Electronic & Lending Stock Multimedia & Open Learning Packs

Other Acquisitions

eBooks

eAudio

eAudiovisuals


Acquisitions

2009-10

2010-11

2011-12

2012-13

2013-14


D4: Audio, Visual, Electronic & Other Acquisitions (continued)

0.0%

34.0%

14.9%0.1% 36.1%

28.4%

3.3%

26.4%

100.0% 99.9% 0.0%

3.5%

Average

0.0% 10.8%

0.7%

0.0% 9.7%

Number per 1,000 pop

0.0% 0.0%

D5: All Acquisitions (Books and Audio Visual)

77,959 327 209

164

105

60,250 241

40,969

26,415

65,993 276 193

166

163

165

32.2%

0

50

100

150

200

250

300

350

2009-10 2010-11 2011-12 2012-13 2013-14

Acquisitions per 1,000 population: Time Series



Lending Stock • Time taken in years to replenish the lending stock on

Replenishment Rate open access or available on loan at 2013-14 rate.

Source: CIPFA Public Library Statistics 2014 - (Cell 29 + Cell 48) / (Cell 37 + Cell 60)

14.3 7.5

Years Average

D6: Lending Stock Replenishment Rate

0

2

4

6

8

10

12

14

16

n r h s k a z t f e d w m x

Lending Stock Replenishment Rate



Section Contents

Page 41 E1: Requests

% supplied in 7, 15 and 30 days

Page 42 E2: Adults Public Library Users Survey (PLUS)

Satisfaction Measures

Page 43 E3: Childrens Public Library Users Survey (PLUS)

Satisfaction Measures

Outcome Measures

SECTION E: PERFORMANCE

• The CIPFAstats Public Library Statistics primarily collect cost and

quantity figures. Here we analyse the performance data included, in particular the results of the lastest PLUS surveys*.

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

z r n m f d a k t e x h w s

Choice of Books is 'Very Good' or 'Good'

*Public Library Users Survey (PLUS)

This PLUS data is the feedback from the individuals who makes use of library services. It contains the views of children, young people and adults from diverse neighbourhoods who have been surveyed on a variety of topics including books,

homework and computers. Examples of the way the PLUS data is used includes, for example, demographic profiling to determine demand amongst key groups for services.

If you would like to learn more about PLUS please contact [email protected]


2013-14 Actuals

Percentage Supplied

within 7 days

within 15 days

within 30 days


74%

E1: Requests

Authority Average

62% 62%

75%

83% 85%

0%

10%

20%

30%

40%

50%

60%

70%

80%

t a k x d z h n f e r m w s


0%

20%

40%

60%

80%

100%

t d z f x k a h n r e w m s


0%

20%

40%

60%

80%

100%

z f x t h d a r w n k e m s



Survey Year: ..

Proportion who view their library opening hours as 'very good' or 'good'

Proportion who view their library as 'very good' or 'good'

Proportion who find the choice of books as 'very good' or 'good'


E2: Public Library User Survey (PLUS)

Over 16

na 83%

na 90%

na 94%

Authority Average

0%

20%

40%

60%

80%

100%

z r n m f d a t h x w k e s

Library is 'Very Good' or 'Good'

0%

20%

40%

60%

80%

100%

z r n m f d a k t e x h w s

Choice of Books is 'Very Good' or 'Good'

0%

20%

40%

60%

80%

100%

z r n m f d a x h s e k t w

Library Opening Hours are 'Very Good' or 'Good'


Survey Year: ..

Who think the library is ‘good’ (average score out of 10) .. 9.2

Authority Average

E3: Public Library User Survey (PLUS)

Under 16

0

2

4

6

8

10

z t r n m f d a k h w s x e

Under 16 who think the library is 'good'


APPENDIX 1 - Comparative Bar Charts Page 45

APPENDIX 2 - Background Information Page 48

APPENDIX 3 - Financial Information Page 50

APPENDIX 4 - Other CIPFA Libraries Services Page 52

APPENDIX 5 - Contact Us! Page 52

APPENDICES

• Information to help you get the most out of the report.

The report makes a great deal of use of one simple type of chart that is used by many organisations including the consultants McKinsey & Co. to display data simpy and effectively. This section provides a detailed overview of the chart and instructions on how to read the charts to get the most out of them.

This appendix provides comparisons for educational achievement, deprivation, area, population and population density as all these can have in impact on libraries planning.

This appendix provides more detailed tables of the financial data analysed in section B.

Links to other services that CIPFA provides for library authorities.

Let us know what you think and how we can make the profile more useful.


APPENDIX 1 - Comparative Bar Charts

Comparative bar charts

This type of chart is the backbone of our report. It enables us to display the data for the entire group efficiently,

displays clearly to readers where their authority sits compared to the group and provides key information about the range of values being compared.

While we hope these charts will be intuitive to many readers, some readers will benefit from a little more information.

In this appendix we clarify how these charts work and present techniques for getting the most out of the them.

Example 1: Anatomy of a comparative bar chart

This chart displays fictional user satisfaction data for 25 authorities. Each bar represents an individual authority and the bar for the reader's authority highlights in black.

The values for the authorities are displayed in order starting at the highest value at the left of the chart and dropping to the lowest at the right of the chart.

In this example, the black bar highlights on the left of the chart, showing that the authority is performing strongly

(has a high value) for this indicator when compared to the other 24 authorities.

The horizontal black line is the average value for the group. In this example it can literally 'be seen' that the

authorities user satisfaction is clearly above average as the black bar is taller than the height of the average line.

The y-axis shows the scale and enables readers to judge the values of individual authorities and the average. While readers natually cannot read exact values off the chart, your authority's own value and the group average will be

displayed near the chart, often with the associated raw data.

• group average

• comparator authority

• your authority

Example 2: Comparative bar charts for reports with small numbers of authorities

This example displays fictional income data for 12 authorities.

Authorities can request copies of this report using any grouping of authorities that they wish (e.g. small regional groupings, nearest neighbours or family groupings, core cities up to the whole of Britain).

For small groupings of authorities (19 or less) we display letters under the charts and provide a key in the report to enable readers to identify each of their comparator authorities individually.

• letters enable readers to identify specific authorities


Example 3: Zero values and unavailable data

Zero values: In some cases the value for any authority might be zero, in this case the value 'displays' as a bar of zero height (i.e. no bar) on the right of the distribution (which follows the pattern of lowest values to the right of the

chart).

Unavailable data: In other cases there may not be data available, either because the data were not supplied, or because the data supplied have been rejected. These are displayed by missing bars on the left of the chart.

Averages: Zero values are included in the average as they are genuine values for authorities. The average however

excludes unavailable data.

This chart shows fictional agency staff costs for 12 authorities. The four missing bars can potentially cause confusion, however it will quickly become second nature to readers.

In this chart, authorities q, f and a have no spend on agency staff, i.e. they have not used agency staff and therefore

their values are genuinely zero. However the use by authority h is unknown and has been excluded from the analysis (represented by the gap on the left of the chart). The chart average is based on only 11 authorities as authority h is

excluded.

Example 4: Comparisons with large numbers of authorities

When a large number of authorities are displayed the individual bars get so small that they start to merge. The value for your authority should still be clearly visible as the black bar. While individual bars cannot be seen, this does not

detract from the readers ability to compare their value to the group, or learn about overall range of values.

This chart shows fictional overhead costs for 150 authorities. By looking at the shape of the graph and position of the black bar and average line the following information can be observed.

• The black bar authority has a very low figure, being less than a third of the group average.

• Data were not available for around 10% of the authorities (gap on left of the chart).

• 5% of the authorities report either zero or miniscule costs (gap on right of the chart).

• There is great variation in these costs, as the distribution slopes smoothly from left to right showing that there is no 'typical' value for this cost.


Examples 5-8: Example distributions and help in interpreting them

The distributions of values shown on the charts can vary greatly. Here we show some examples to help readers understand how the distributions can vary. In each case we will keep the black bar authority's value the same and

the group average the same, however the shape of the graph and distribution of the groups values are varied to give quite different pictures of the example authority's costs.

• This chart shows a very common distribution (which a statistician would appropriately call the 'normal'

distribution).

• While there is a wide range of values (20-100) the

majority of authorities are in a much tighter range (about half are between 50 and 70).

• In this particular case the highlighted authority has one of the highest costs.

• This chart shows a straight sloping distribution.

• There is no consistency between authorities and no

such thing as a typical value.

• In this particular case the highlighted authority is above

average, but not signficantly so.

• This distribution is quite rare, the chart clearly displays two distinct groupings of authorities.

• In this case interpreting the highlighted authorities value is difficult and it is important to investigate the

reasons behind this variation.

• This chart shows little variation between authorities.

• In this particular case the highlighted authority is

clearly the most expensive per 1,000 population.

Quartiles

We finish this introduction with a quick note about quartiles.

Quartiles are a popular simple way to examine distributions of cost or performance data.

Quartiles are produced by splitting the distribution into four quarters, as presented on the right.

Mathmatically the word quartile refers to the boundaries between the quarters (called the lower quartile, median and

upper quartile).

In business & management the word quartile is more often

used to refer to the quarters themselves. "Top quartile" is

used to desribe the best quarter (e.g. highest performance) while "bottom quartile" refers to the worse (e.g. high cost or

low performance).

It is common approach to view "being in the top quartile" as a

benchmark to be achieved, and "being in the bottom quartile" as a sign of problems.

We do not show quartiles in this report, as this approach can be viewed as simplistic, and it does not fit in with the purpose

of the report, which is to inform rather than judge. The reader should however compare the top and bottom charts

and note how easy it is to quarter the distribution with the mind's eye.


Educational Attainment

Source: CIPFA Children's Services Actuals Statistics 2011-12 - Column 325

Index of Deprivation

• The higher the index, the more deprived the authority is.

Source: CLG Indices of Deprivation 2010

APPENDIX 2 - Background Information

Educational Attainment

Average

80.0% 87.7%

Deprivation

Average

34.4 31.8

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

x h d r a e f t w z m k s n

Percentage of pupils achieving 5 A*-C grades

including English & Maths

0

5

10

15

20

25

30

35

40

k e t z s n r w h f a m d x

Indices of Deprivation


Population

Source: ONS Mid 2013 Population Estimates

Area

Source: ONS Area 2013

Population Density

Average

251,600 272,457

Area

Population

Average

Population Density

6,944 13,418

Median

36.2 29.4

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

m x e s a h w k n d t z f r

Population

0

10,000

20,000

30,000

40,000

50,000

60,000

a r f h w m x z t e d s k n

Area

0

5

10

15

20

25

30

35

40

45

s e n k m d x t w z h f r a

Population Density


For Wolverhampton City Council

Financial Information 2013-14 (Actuals)

Revenue Expenditure

Employees

Premises

Supplies & Services

Books & Pamphlets

- Reference

- Adult Fiction

- Adult Non-Fiction

- Children's Fiction

- Children's Non-Fiction

Newspapers, Periodicals & Magazines

Sound Recordings1

DVDs, CD-ROMs, Software & Multimedia2

Electronic & Online Products3

Other Acquisitions

Bookbinding

Total Materials

Computing Costs


Transport




Revenue Income

Overdue Charges

Reservation Fees

Lettings


Electronic Revenue

Specific Grants

Provision of Library Services to other Local Authorities

Miscellaneous - receipts from the public

Miscellaneous - corporate income


Net Expenditure (excluding Capital Charges)

Capital Charges

Total Net Expenditure (including Capital Charges)

Total Capital Expenditure

1Includes Music, Adult Talking Books and Children's Talking Books (Cells 106 to 108)

2Includes DVDs, Multimedia & Open Learning Packs and CD-ROMs & Software (Cells 107 & 108)

3Includes eBooks, eAudio, eAudiovisual, Subcriptions and Online / Electronic Products (Cells 111 to Cell 115)

APPENDIX 3 - Financial Information


477,197 1,897 1,833

7,608 2,071,522 8,233

71,919 286 475

42,162 168 272

9,760 39 47

30,475 121 82

3,807 15 116

27,993 111 205

5,338 21 43

0 0 50

0 0 1

1,857 7 44

37,903 151 160

231,214 919 1,494

221,674 881 598

205,094 815 1,001

28,710 114

28,130 112 123

15,496

313,773 1,247 2,729

30,356

3,578,960 14,225

110

7,581 30 55

0 0 39

121

12,670 50 49


1,018 4 5

97

61,609 245 200

17,915 71 118

27,717 110 264

0 0 11

2,952,310 11,734 2,170

6,688,490 26,584 18,504

157,220 625 838

3,736,180 14,850 16,335

37,026 147 1,085


Financial Information 2014-15 (Estimates)

Revenue Expenditure

Employees

Premises

Supplies & Services - Materials

Other Expenditure


Revenue Income

Net Expenditure (excluding Capital Charges)

Capital Charges

Total Net Expenditure (including Capital Charges)

1,392,570 5,535 6,989

2,008

201,910 803


1,433

434,680 1,728

14,750

2,346,230 9,325 13,353

597,900 2,376

2,699,060

4,387

2,627,060

(280,830) (1,116)

352,830 1,402

10,441 14,817

(1,464)

10,728

1,397


APPENDIX 4 - Other CIPFA Libraries Services

APPENDIX 5 - Contact Us!

• CIPFA Public Library Statistics

CIPFA are the leading independent source of data about local government services, undertaking more

than 30 surveys annually. We have been collecting data relating to public libraries for more than fifty years. The data collected represents the most comprehensive source of information relating to

measuring the performance of public library authorities in the UK.

A working group of local authority practitioners and central government representatives meet bi-annually

to help shape the direction of the questionnaire and data that is collected to ensure that it is continually

adapted to remain relevant in an ever-changing environment.

Datasets provide financial and non-financial information for local government managers engaged in

comparative analysis and performance measurement. Subscribers to www.cipfastats.net have access to our historical archive of downloadable data in addition to a range of interactive and visual tools to help

with further analysis.

www.cipfastats.net/leisure/publiclibrary

• CIPFA Public Library User Survey (PLUS)

CIPFA have been developing and supporting a range of library survey tools, enabling authorities to collect feedback from users of their services, since 1995. This began with the launch of PLUS in 1995,

which was followed by Children's PLUS in 1997, ePLUS in 2001 and the Home Delivery Survey in 2005.

Indicators from PLUS were adopted by the Audit Commission and the Department for Transport, Local

Government and the Regions (DTLR now DCLG) for the collection of a number of Best Value Performance

Indicators (BVPIs). It was also adopted by the Department for Culture, Media and Sport (DCMS) for their Public Library Service Standards (PLSS) and Public Library Impact Measures (PLIMs).

New from July 2012: The 2012 Adult PLUS survey has now been updated and includes new questions on transport, use of computers and living arrangements. The questionnaire and manual of guidance can be accessed by subscribers from www.cipfasocialresearch.net/subscribersarea, which will also include details on how CIPFA can help you to deliver your survey and make best use of the results.

www.cipfasocialresearch.net

We hope you have found the profile interesting and informative.

This is the fourth year of the profile and we aim for this to to be a user-led product that improves

year-on-year.

Please help us improve the next round by contacting us with your thoughts and suggestions!

[email protected]

We will also be happy to answer any queries you have regarding the profiles.


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