Works® Reporting:Let’s start with the basics

Maureen Sudbay, CPCP

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Objectives

After attending this session, you will be able to:• Create a report including a report template• View and manage reports• View and manage report templates• View and manage scheduled reports• Locate Works support

CreatingReports

CompletedReports

Scheduled Reports

TemplateLibrary

Creating & Managing Reports

5

Poll Question

My level of expertise is writing Works reports is:

1. Beginner

2. Intermediate

3. Expert

Audit Reports - Data specific to audit reports• Only for Global PA’s• Scope PA – email CCA team for Audit Reports

Account Reports - Data specific to accounts Org Reports - Data specific to an organization Request Reports - Data specific to purchase requests Spend Reports – Data specific to spend within an account or company

NOTE: Report data is current as of...

Standard Reports - Templates provided by Bank of America Recent Reports - Template reports you have recently used. Selecting a

Recent Report template uses the original template, not the template as it was last configured and saved for personal use

Choose from all available templates - Lists all saved templates, including templates saved by the Program Administrator or Accountant to be shared with the entire organization. Selecting this option uses a template as it was last configured and saved

Tip: Allow two days after the billing cycle close date when scheduling the recurrence time for the Billing Statement report.

21

Poll Question

Do you use Works Spend reports to audit your transactions?

1. Yes, I have a report scheduled to run each billing cycle.

2. Yes, I manually run a report each billing cycle

3. No, I use a separate auditing tool

Tip: Allow two days after the billing cycle close date when scheduling the recurrence time for the Billing Statement report.

27

Poll Question

Works has Live Training sessions for reporting. Have you ever attended the session?

1. Yes, but the information is too basic

2. Yes, I learned a lot.

3. No, I didn't know they were available

Works Support

Works Support

30

Poll Question

I would be interested in attending a Works Reporting session to learn more complex functionality.

1. No, I already know how to create complex reports

2. No, I can get all the information I need with my current knowledge

3. Yes, that would be awesome

74

Help Resources

Dedicated Company Level SupportPA’s contact CLS for assistance with any inquiries or maintenance requests that cannot be completed via a self-service tool.

7 a.m. to 9 p.m. Eastern 888-715-1000 Option 2,4704-387-3020 Option 4 (collect) CardDigitalServices@bofa.com

Card Digital Services (formerly Card Technical Help Desk) PA's contact Card Digital Services for assistance with technical related questions or for functionality issues with account management & reporting tool: Works, Global Card Access and Payment Center

Works Training PA’s use the resources below to set up facilitated training or access online training for BofA tools.

Your Card Account Specialist is assigned specifically to your relationship for servicing your accounts after implementation.If you have a Card Account Specialist, they are the first point of contact. *Use the Team Servicing number only as after hours or as back up support.

cardclientreadiness@bofa.com http://training.works.com/bankofamerica/

Card Account Specialist (CAS): Emily RuzumnaPhone: 888-715-1000 ext. 21480Fax: 804-260-1954Email: dedicated_card_east@bankofamerica.comHours: 8:00 AM – 5:00 PM EST*Team Servicing is available after hours – 1.800.822.5985, Option 2 or 509-353-6656 (collect)

Back-Up CAS: Ileana MoralesPhone: 888-715-1000 ext. 22117Fax: 804-260-1954Email: dedicated_card_east@bankofamerica.comHours: 8:00 AM – 5:00 PM EST

mailto:CardDigitalServices@bofa.commailto:cardclientreadiness@baml.comhttp://training.works.com/bankofamerica/mailto:dedicated_card_east@bankofamerica.commailto:dedicated_card_east@bankofamerica.com

32

CPE Evaluation Form

1. Were the learning objectives met?2. Were prerequisite requirements appropriate and sufficient?3. Were the materials relevant? 4. Did the program increase your professional competence?5. Was the time allotted appropriate to learning?6. Was the presentation of the material effective?7. Was the instructor effective?8. Comments

Look for Works Next Level Reporting Webinar’s later this

year.

Slide Number 1Slide Number 2 relationship reviewCreating & Managing ReportsSlide Number 5Slide Number 6Slide Number 7Slide Number 8Slide Number 9Slide Number 10Slide Number 11Slide Number 12Slide Number 13Slide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 20Slide Number 21Slide Number 22Slide Number 23Slide Number 24Slide Number 25Slide Number 26Slide Number 27Slide Number 28Slide Number 29Slide Number 30Program Administrator Quick Reference Guide---Global programsSlide Number 32Slide Number 33