workspace transformation & enterprise mobility...drives digital transformation experience...

30
Workspace Transformation & Enterprise Mobility Darryl McKinnon Managing Director, Collaboration, Asia Pacific & Japan 6 th December 2017

Upload: others

Post on 25-Aug-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Workspace Transformation & Enterprise Mobility

DarrylMcKinnonManagingDirector,Collaboration,AsiaPacific&Japan6th December2017

Page 2: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Challenges &Opportunities

Make ItReal

Cisco’sApproach

Page 3: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

PRODUCTIVITY EMPLOYEEENGAGEMENT LOWERTCO CUSTOMER

SATISFACTIONINNOVATION&

GROWTH

DEVICECHOICE

CONNECTIVITYMOBILITY

EASEOFUSE

Today’sWorkplaceTheChallenges&Opportunities

Page 4: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

4© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

TheFirstSteptoSeamlessCollaboration

Page 5: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

5©2016 Ciscoand/or itsaffiliates.All rights reserved. CiscoConfidential

Let’s meet How many people in my meeting?

Where is everyone joining from?

What devices will be used?

How do I connect everyone together?

In one meeting?

Page 6: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

VideoConferencing

Web Conferencing

AudioConferencing

The New Way to Meet

Productivity Improvements of 50%+Costs Savings of 30%+

Page 7: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Join via Telepresence System or Application: [email protected] via Browser or Smart Device: https://cisco.webex.com/join/damckinn

Cisco TelePresenceEndpoints

Skype, SfB, Lync 2010/13 3rd Party Standards BasedVideo Endpoints

Jabber Desktop & Mobile

Any Browser

Plain Old Telephone

WebEx Mobile & Desktop

Spark

Page 8: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

InvisibleTechnologyDrivesModernExperiences

Page 9: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

PerfectingtheMeetingExperience

9©2016 Ciscoand/or itsaffiliates.All rights reserved. CiscoConfidential

Page 10: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Demo:SpeakerTrack&PresenterTrack

Page 11: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Video is Everywhere…

Page 12: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

November18,2016

PrimeMinisterModiinauguratedIndianRailways’RailVikasShivir.

Headdressed 110locationsusing hispersonalVideoConferencingUnit.

Onday3,hewaspresentinpersonandthe110locationsconnectedtothecentralofficetohearhimspeak.

Theeventfocuswasondrivinginnovation inIndianRailways.

RailVikasShivirIndianRailwaysTransportation

Page 13: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Question 1 :Percentage of employees who use email as their Collaboration tool ?

1. 33%2. 55%3. 75%4. 93%

Page 14: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Business Messaging is the Next “Go-to Tool” At Work

Business MessagingCall Email

By 2018, 50% of team coordination and communication will occur via mobile group collaboration apps.

- Gartner

Page 15: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Consumer Sensibility | Enterprise Practicality

1:1 Conversations, Rooms, Teams

“My Email Has Halved, More Agile & Productive, More Engaged”

Persistent & Searchable

Secure & Compliant

Call, Video, Multi-Parties, Meetings

Page 16: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Spark App

Spark Desktop Client WebEx

Client Spark DeskPhone

Spark Room Systems

Ecosystem

API

Page 17: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com
Page 18: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Demo:SparkCall&IoS10Integration

Page 19: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

EnterpriseVoiceIntegration

• Takeyourdeskphonewithyou

• MaintainCallerIdentity

• ConsolidateVoicemailRepositories

• EnableVideoCalling

• ContactsandCallRegisterIntegration

• EnablebyCiscoSparkandiOS10APIs

Page 20: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Question 2:Percentage of employees who will not answer a call unless they know who is calling ?

1. 10%2. 35%3. 40%4. 64%

Page 21: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Frictionless Collaboration with Cisco Spark

Message Meeting Call

Page 22: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

TheTraditionalWorkplace

Project Room

Conference Room

Quiet RoomTouchdown

Audio Privacy Room

Open Meeting AreasStorage

eCafe Post Office Creativity Zone

Workstations

Double Utilisation of SpaceCosts Savings of 30% - 40% per Employee

TheNewWorkplaceOrchestratingforbusinessoutcomes

Page 23: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Cisco’sCollaborationApproach

Connectivity Cloud-Based:Agile&Scalable

Activated&EngagedWorkforce

Page 24: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Collaboration Architecture & Portfolio

CiscoHybrid

AppsandEndpoints

CiscoSpark™ServiceMessage|Meeting|Call

UnifiedCommunications

CustomerCare Conferencing

CiscoCollaborationEdgeArchitectureOn-PremisesandPartnerHosted

DeveloperExtensions

Cisco®

CollaborationCloud

Page 25: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Put“No-Compromise”Collaborationinto:

Every PocketEvery Room Every Desk

Anywhere, Any Device, Anyone

Page 26: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com
Page 27: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com
Page 28: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Engage, Anywhere, Anytime

Your #1 Device, Always Within Reach

Simple, Secure & Complete Experience

Page 29: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

Option_01

KeyTakeaways

29©2015 Ciscoand/or itsaffiliates.All rights reserved. CiscoConfidential

Workspace Transformationdrives Digital

Transformation

PartnershipsExperienceis Key

Page 30: Workspace Transformation & Enterprise Mobility...drives Digital Transformation Experience Partnerships is Key CONTACT DETAILS @apj_darrylm damckinn@cisco.com damckinn@acecloud.webex.com

CONTACT DETAILS

@apj_darrylm

[email protected]@cisco.com

THANK YOU