www.vaughan.co.nz customer service website. what’s so great about it? latest information stock...
TRANSCRIPT
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www.vaughan.co.nz
Customer ServiceWebsite
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What’s so great about it? Latest information Stock status Pricing Barcodes numbers Back / Forward orders Place orders Compatible with
many inventory systems – No need to retype orders into your system!
www.vaughan.co.nz
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www.vaughan.co.nz Visit our website
www.vaughan.co.nz
And click Customer Login
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The Login Page Enter your
Username and Password…
Then click Login
www.vaughan.co.nz
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Don’t know your login details?
Find a recent invoice from us
There’s a note on the bottom of the invoice telling you how to work out your username and password
www.vaughan.co.nz
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Once Logged in After a short
wait you’ll see a page that looks like this…
www.vaughan.co.nz
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Molly – Your friendly helper!
Our friendly basket ball, Molly will be there all the way to help you out…
Firstly Molly will say “Click on a category”
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Choose a category
Run your mouse over and click on a category
www.vaughan.co.nz
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Viewing the item list… An item list appears There’s two ways
to view the item list The default is
alphabetical order showing product description and price
www.vaughan.co.nz
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Viewing the item list
If you want to view by our item code…
Click “Display by Item Code”
www.vaughan.co.nz
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View by item code The list will re sort
and show item number and product description (in item code sequence)
www.vaughan.co.nz
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Item Preview
Hold your mouse over any product and it will show in the item preview box
Description, item code, barcode, stock status, unit and price will be displayed
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Stock Status… If an item’s not in
stock and the computer doesn’t know if it’s on order with our supplier it’ll just say “No Stock”
Or if the computer knows it’s on order it will show a date
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What’s the little camera for?
If you move your mouse over the little camera and click it, a new window will appear
Pressing the down arrow key will also show the item preview
www.vaughan.co.nz
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Item view You can see a
photo of the product
Once you’re done just click the Close[x] on the little pop up window
www.vaughan.co.nz
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The Search box Search any… Part of a word(s) Item code Barcode
www.vaughan.co.nz
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Searching… Search within a
category or Tick All
Categories
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Searching… If the search
criteria matches only one item in our stock list it will automatically put it in your order and show the item in the Item Preview box. (You can always delete this if you don’t want it)
www.vaughan.co.nz
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Easy Ordering…Scan or type in barcodes!
Click the mouse in the search box, tick All categories and scan (or type in) a barcode, it will automatically appear in your order
You can scan several items in a row without using the keyboard or mouse and then go back and update quantities
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Display back / forward orders
At the bottom LH side there are three buttons
Click Display Back Orders
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Back Orders…. A window will pop
up with a list of everything you have on back order…
www.vaughan.co.nz
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Can’t see it on backorder? Scroll down. Items shaded with
pink background are already on packing slips (not in the outstanding orders file). The status will show if the goods have been sent etc
www.vaughan.co.nz
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Placing an order Easy - Just click an
item in the Item list, Search results page or scan (or type in) a barcode
The Quantity field will be selected so you can type the quantity without moving your mouse to the field
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Placing an order
Update the quantities of the products ordered
Click Place Order Now
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Molly makes a favorites Category
Molly makes a new Category called “Favorite Items”
This Category will have all the stuff you regularly order!
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Email Order Confirmation A copy of the order
will be sent to your email address
Barcode, Item, description, price, quantity and unit are detailed on the list
At the bottom of the order is a duplicate in “CSV” to copy and past into a database
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Excel version of the order Attached to the
email is an Excel version of your order
You will also be able to download a copy after you place an order
www.vaughan.co.nz
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Need Help? Just Click the Display
Help button
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Why use it?
Latest Pricing Stock status Back and Forward Orders list Digital order confirmation - email,
Excel and CSV format Speed and accuracy in processing 24 Hours!
www.vaughan.co.nz
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www.vaughan.co.nz
Thank you!