xenapp and xendesktop 7 - docs.citrix.com · jun 08, 2017 important notice about xenapp and...

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What's new

Fixed issues

Known issues

Third party notices

Deprecation

System requirements

Technical overview

Active Directory

Databases

Delivery methods

Reference Architectures

Design Guides

Implementation Guides

Install and configure

Prepare to install

Install core components

Install VDAs

Install using the command line

Install VDAs using scripts

Create a Site

Create machine catalogs

Manage machine catalogs

Create Delivery Groups

Manage Delivery Groups

Create Application Groups

Manage Application Groups

Remote PC Access

App-V

XenApp and XenDesktop 7.14

May 22, 2017

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AppDisks

Local App Access and URL redirection

XenApp Secure Browser

Publish content

Server VDI

Personal vDisk

Remove components

Upgrade and migrate

Changes in 7.x

Upgrade a deployment

Migrate XenApp 6.x

Secure

Security considerations and best practices

Integrate XenApp and XenDesktop with NetScaler Gateway

Delegated Administration

Smart cards

Transport Layer Security (TLS)

Federated Authentication Service

Print

Printing configuration example

Best practices, security considerations, and default operations

Printing policies and preferences

Provision printers

Maintain the printing environment

HDX

Adaptive transport

Thinwire

Framehawk

HDX 3D Pro

Flash Redirection

Auto client reconnect and session reliability

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Host to client redirection

GPU acceleration for Windows Desktop OS

GPU acceleration for Windows Server OS

OpenGL Software Accelerator

Audio features

Network traff ic priorities

USB and client drive considerations

HTML5 multimedia redirection

Policies

Work with policies

Policy templates

Create policies

Compare, prioritize, model, and troubleshoot policies

Default policy settings

Policy settings reference

Manage

Licensing

Applications

Zones

Connections and resources

Local Host Cache

Connection leasing

Virtual IP and virtual loopback

Delivery Controllers

VDA registration with Controllers

Sessions

Use Search in Studio

Tags

IPv4/IPv6 support

Client folder redirection

User profiles

Citrix Insight Services

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Monitor

Session Recording

Configuration Logging

Event logs

Director

Advanced configuration

Monitor deployments

Alerts and notif ications

Delegated Administration and Director

Secure Director deployment

Configure permissions for VDAs earlier than XenDesktop 7

Configure network analysis

Troubleshoot user issues

Troubleshoot applications

Troubleshoot machines

SDKs and APIs

Monitor Service OData API

FIPS Sample Deployments

Citrix SCOM Management Pack for XenApp and XenDesktop

Citrix SCOM Management Pack for License Server

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What's new

Jun 08 , 2017

Important notice about XenApp and XenDesktop7.14.1

If you downloaded the XenApp and XenDesktop 7.14.1 ISO or 7.14.1 Virtual Delivery Agents, skip the remainder of this

notice. (Check the file name. If it includes 7.14.1, youre set.)

If you already downloaded or used the original 7.14 ISO or VDAs, follow the appropriate procedure:

If you downloaded the original XenApp and XenDesktop 7.14 ISO or 7.14 VDAs (but havent installed or upgraded any

components yet), Citrix recommends you discard those f iles and download version 7.14.1. (If the f ile name includes simply

7.14 (without the appended .1), discard that f ile and get the newer 7.14.1 version.)

If you already installed original 7.14 components (or upgraded to 7.14 using the original components), download the

current 7.14.1 versions and then upgrade your Delivery Controllers and VDAs. (How to upgrade.) Even if you upgraded

with the original 7.14 software and encountered no issues, Citrix still recommends you upgrade to 7.14.1. This will help

ensure you do not encounter issues identif ied in the original software.

If you already upgraded your deployment with the 7.14 components and the database and site upgrade failed (leaving

your site in an unusable state), follow the guidance in the Known issues article (section: Install and upgrade with the

original version 7.14 software).

The Known issues article lists the issues in 7.14 that are resolved in 7.14.1.

About this release

The XenApp and XenDesktop 7.14 release includes new versions of the Windows VDAs and new versions of several XenApp

and XenDesktop core components. You can:

Install or upgrade a XenApp or XenDesktop Site

Use the ISO for this release to install or upgrade all the core components and Virtual Delivery Agents. Installing or

upgrading to the latest version allows you to use all the latest features.

Install or upgrade VDAs in an existing Site

If you have a XenApp or XenDesktop deployment, and aren't ready to upgrade your core components, you can still

use several of the latest HDX features by installing (or upgrading to) a new VDA. Upgrading only the the VDAs is often

helpful when you want to test enhancements in a non-production environment.

For instructions, see Prepare to install or Upgrade a deployment.

The XenApp and XenDesktop download pages for this release also include updated versions of the following software. For

more information on the features and installation instructions, see the component's documentation.

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StoreFront

AppDNA

Citrix Receiver for Windows

Workspace Environment Management

XenApp and XenDesktop 7.14

The product release includes the following new and enhanced features.

Maintenance and troubleshooting with Citrix Scout

The new Citrix Scout collects diagnostics from Delivery Controllers and VDAs. Use collections for proactive maintenance

and troubleshooting. This new version is installed automatically when you install or upgrade a Delivery Controller or a VDA.

Collect: Runs a one-time diagnostics collection on machines you select. Then, you upload the zip f ile containing thecollection to Citrix or save it locally.

Trace & Reproduce: Starts a manual trace on machines you select. Then you re-create issues on those machines. Afterre-creating the issue, the trace is stopped. Then, Scout collects other diagnostics and uploads the zip f ile containing the

trace and the collection to Citrix, or saves the f ile locally.

Schedule: Schedules daily or weekly diagnostics collections at a specif ied time, on machines you select. The zip f ilecontaining each collection is automatically uploaded to Citrix.

For details, see Citrix Insight Services.

Citrix Smart Tools agent

When installing or upgrading a Delivery Controller, you can connect to Citrix Smart Tools (formerly Citrix Lifecycle

Management), which installs a Smart Tools agent. Smart Tools enables you to automate deployment tasks, health checks,

and power management. You can also enroll in Call Home, as in earlier releases.

The Smart Tools page in the installation wizard replaces the Call Home page. When installing a VDA, you are prompted to

enroll in Call Home. The wizard page is retitled Smart Tools because Call Home is a part of Smart Tools.

For details, see Citrix Insight Services.

Local Host Cache

In a VDI deployment, the number of VDAs that can be handled effectively during an outage has increased:

In a single-zone VDI deployment, up to 10,000 VDAs can be handled during an outage.

In a multi-zone VDI deployment, up to 10,000 VDAs in each zone can be handled during an outage, to a maximum of

40,000 VDAs in the site.

In earlier releases, power-managed desktop VDAs in pooled Delivery Groups that have the ShutdownDesktopsAfterUse

property enabled are placed into maintenance mode when an outage occurs. That remains the default behavior. Now,

you can override that default behavior by running PowerShell cmdlets for the Site and the affected Delivery Groups. If

you enable this feature, you cannot rely on power management during an outage, and the desktops might contain data

from a previous user.

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For details, see Local Host Cache.

Session Recording

Session Recording includes the following new and experimental features:

Session Recording integrated into the XenApp and XenDesktop full product installer. With this feature, you caninstall Session Recording by using the unif ied XenApp/XenDesktop installer. For more information, see Install, upgrade,

and uninstall Session Recording.

Load balancing for Session Recording. This is an experimental feature to support load balancing across the SessionRecording Servers. Citrix recommends that you leverage Citrix NetScaler for load balancing. For more information, see

Configure Session Recording with load balancing.

Director

Director includes the following new and enhanced features:

Disk Monitoring. Director provides IOPS (I/O operations per second) and disk latency measurements of Server andDesktop OS VDAs. Both measurements are important performance measurements of a disk. The MachineUtilization panel is extended to display the real-time average IOPS and disk latency for a selected VDA as graphs.Use Historical Machine Utilization to view and export the average IOPS and disk latency measurements for a selectedtime period. This data helps you troubleshoot disk-related issues on a machine.

The Trends -> Resource Utilization tab in Director is extended to display the historical IOPS and disk latency metricsfor all VDAs in the selected Delivery Group. The graph displays the average IOPS for the last 24 hours, last month, and

last year time periods. The table displays the average and peak IOPS, and the disk latency per machine. This data helps

you size and plan disk capacity.

This feature requires Delivery Controller(s) and VDAs version 7.14 or later.

For more information, see Monitor deployments, Troubleshoot machines, and Monitoring policy settings.

GPU Monitoring. Director provides monitoring of the NVIDIA GPU infrastructure in the environment. The MachineUtilization panel on Director is enhanced to display real-time NVIDIA GPU monitoring graphs. The graphs includepercentage utilization of the NVIDIA GPU, the GPU memory, and of the Encoder and the Decoder of the Server and

Desktop OS VDAs. For VDAs that access more than one GPU, the average of the GPU metrics collected from the

individual GPUs is displayed.

This feature requires Delivery Controller(s) and VDAs version 7.14 or later. GPUs are monitored on VDAs running 64-bit

Windows, with NVIDIA Tesla M60 GPUs and running Display Driver version 369.17 or later.

For more information, see Monitor deployments, and Troubleshoot machines.

Multi-type licensing

Multi-type licensing supports consumption of different license types for Delivery Groups on a single XenApp or XenDesktop

site. Type is a single combination of Product ID (XDT, MPS) and Model (UserDevice, Concurrent). If multi-type licensing is notconfigured, different license types can be used only when configured on entirely separate sites. For details, see Multi-type

licensing.

Virtual Delivery Agents (VDAs) 7.14

Version 7.14 of the VDA for Server OS and the VDA for Desktop OS include the following enhancements to HDX

technologies:

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Update to the auto-created client printers setting. The Printer driver mapping and compatibility setting isconfigured to exclude Microsoft OneNote and XPS Document Writer from the auto-created client printers list.

Audio volume persistence. In XenApp, any previous playback volume settings are not lost when you reconnect to asession. For XenDesktop, to restore the volume settings when reconnecting, use the Audio volume persistence tool.

See https://support.citrix.com/article/CTX206888.

Tablet mode in Windows 10 using Windows Continuum. Windows 10 introduced the tablet mode enhanced userexperience. Our tablet mode supports touch screen devices like phones, tablets, and laptops and optimizes the look and

behavior of the apps. When you start a VDA on a touch screen device, the Start screen, and all apps you start,

automatically display in tablet mode. All Citrix Receiver platforms support tablet mode. Tablet mode is enabled by default

on touch-enabled devices. For more information, see Tablet mode for touch screen devices in the HDX article.

VDA installation and upgrades:

The 7.14 VDAs contain several new and enhanced features, as described in this section. However, after upgrading your

VDAs from version 7.9, 7.11, 7.12, or 7.13, you do not need to update the machine catalog's functional level. The default

(7.9 (or newer ...)) remains the current functional level. For information, see VDA versions and functional levels.

StoreFront 3.11

StoreFront 3.11 includes a number of fixed and known issues.

Citrix Licensing 11.14

Citrix Licensing 11.14 contains new features and fixed and known issues.

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Fixed issues

Jun 08 , 2017

The following issues have been fixed since Version 7.13:

Fixed issues from 7.14 to 7.14.1

Several issues were resolved in the 7.14.1 XenApp and XenDesktop ISO and VDAs. Those issues might have occurred if you

used the original 7.14 ISO and VDAs. Citrix recommends that you use only the 7.14.1 ISO and VDAs to install or upgrade

your deployment. If you installed or upgraded your deployment with the original 7.14 ISO and VDAs, the new 7.14.1 versions

contain fixes for the following issues.

After an upgrade, Director displays a Central Configuration Service alert.

[#DNA-43728]

Published applications might fail to launch.

[#HDX-9224]

When using a machine catalog in Azure with write back cache enabled, VDAs fail to register with a Delivery Controller.

[#DNA-43545]

A Citrix Receiver logon delay occurs when the Wait for printers to be created (server desktop) policy setting is enabled.

[#HDX-9358]

An upgrade stops with the message Failed to upload database scripts and the site is inoperable. This issue requires

manual intervention before upgrading the Controllers and VDAs to 7.14.1. See Known issues.

[#DNA-43730]

For more information about the 7.14.1 and 7.14 software, see Whats new and Known issues.

AppDNA

App-V

The Delivery Controller for XD 7.6 CU3 does not allow the App-V Management Server URL and the Publishing Server URL

to be specif ied in IP format (such as http://172.16.56.185:8080/).

[#DNA-37971]

If an App-V application in an isolation group does not close down properly, future launches that depend on other

applications assigned to an isolation group with that application might fail.

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/whats-new/known-issues.htmlhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/whats-new.htmlhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/whats-new/known-issues.htmlhttp://docs.citrix.com/en-us/dna/7-14/whats-new/fixed-issues.html


[#DNA-24270]

When you have multiple App-V packages with the same package ID but different version IDs, and add an application

from one of those packages to a Delivery Group, applications from the other packages also appear to be assigned to

that Delivery Group in the Studio App-V Publishing node. The applications from other packages are not actually added to

the Delivery Group.

[#DNA-23490]

Citrix Director

Attempts to reset the Citrix user profile using Citrix Director might fail, resulting in the following error message:

"The reset process could not be initiated."

The issue occurs when Citrix Director sends only the user name instead of sending the user name along with the domain

name. As a result, the Citrix Broker Service fails to locate the user in the DDC domain.

[#LC6681]

The table data on the Filters > Application Instances page can be incomplete when you apply f ilters: data related tosome application instances might be missing.

[#DNA-28603]

The table data on the Trends > Sessions page can be incomplete: data related to some sessions might be missing.

[#DNA-28604]

Citrix Policy

The w3wp.exe process can consume 100% of the CPU.

[#LC4355]

Citrix Studio

If you remove an existing published App-V package from Citrix Studio and attempt to add a different version of the

same App-V package with the same name and publishing location to the Delivery Group, the package might enumerate

with a red exclamation point and the following error message appears:

"Failed to load application data for the application "APPLICATION NAME""

[#LC6254]

Attempts to publish an App-V package that contains certain third-party applications with multiple file type associations


might fail, resulting in the following error message:

"Cannot validate argument on parameter 'ExtensionName'. The character length of the 28 argument is too long.

Shorten the character length of the argument so it is fewer than or equal to "16" characters, and then try the command

again."

The issue occurs when you attempt to add the App-V package to Citrix Studio.

[#LC6507]

Attempts to add a Delivery Controller in a mirrored database setup by using the option to add an additional controller

from Citrix Studio and the PowerShell command "Add-XDController" might fail.

[#LC6563]

When you attempt to add virtual machines to a Citrix Provisioning Services catalog in Citrix Studio, the following error

message might appear:

"The machine "virtual machine name is already in a Machine Catalog."

[#LC6944]

When upgrading a XenApp Site, the license model might change from XenApp to XenDesktop unexpectedly.

[#LC6981]

The "Start-Transcript" command might fail for "Get-XDSite" and other XenDesktop high level administrative PoSH

commands when run in PowerShell 5.

[#LC7006]

Controller

Extraneous characters might appear at the end of "Service Display Name" and "Service description" of certain Citrix

services installed on a Japanese operating system.

[#LC5208]

After restarting the Citrix Monitoring Service or the Citrix Delivery Controller, event id 1013 might appear:

"Initial database housekeeping failed with: System.NullReferenceException: Object reference not set to an instance of

an object."

The issue occurs when the Citrix Monitor Service is stopping.

[#LC6438]

The Configuration Logging Service might consume high memory, causing the Delivery Controller to become unresponsive.

[#LC6480]

Attempts to use certain third-party applications such as RayStation on a Citrix Delivery Controller might fail and the

following error message appears:


"The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because

it is in the Faulted state."

[#LC6552]

Attempts to add a Delivery Controller in a mirrored database setup by using the option to add an additional controller

from Citrix Studio and the PowerShell command "Add-XDController" might fail.

[#LC6563]

Attempts to delete virtual machines that are created by Machine Creation Services can cause Citrix Studio to become

unresponsive.

[#LC6581]

When using version 7.12 of Machine Creation Services to create VMs, XenTools fails to be installed, preventing graceful

shutdown of the VMs.

[#LC6769]

Permissions to publish App-V packages might be denied for administrators who do not have full permission with the

following exception:

"Citrix.Console.Models.Exceptions.PermissionDeniedException: You do not have the required permissions to perform this

operation."

[#LC6897]

When you attempt to add virtual machines to a Citrix Provisioning Services catalog in Citrix Studio, the following error

message might appear:

"The machine "virtual machine name is already in a Machine Catalog."

[#LC6944]

Attempts to run a PowerShell script might fail due to missing parameters.

[#LC6953]

When upgrading a XenApp Site, the license model might change from XenApp to XenDesktop unexpectedly.

[#LC6981]

The "Start-Transcript" command might fail for "Get-XDSite" and other XenDesktop high level administrative PoSH

commands when run in PowerShell 5.

[#LC7006]

This fix addresses a memory issue in Citrix Host Service.

[#LC7516]


HDX MediaStream Flash Redirection

With compatibility view enabled in Microsoft Internet Explorer, certain third-party websites with Flash content might not

work.

[#LC7513]

Licensing

Profile Management

StoreFront

VDA for Desktop OS

HDX MediaStream Flash Redirection

With compatibility view enabled in Microsoft Internet Explorer, certain third-party websites with Flash content might not

work.

[#LC7513]

Keyboard

With HDX 3D Pro enabled on a VDA, the keyboard shortcuts "Alt+p" and "Alt+s" might not work.

[#LC6826]

Printing

Printer redirection might fail intermittently.

[#LC5320]

When you attempt to print two copies or more of a document, only one copy might print. The issue occurs if "Use only

printer model specific drivers" is configured in the Citrix policy "Universal print driver usage" and if "Enabled with no fallback

to Windows' native remote printing" is configured in the Citrix policy "Universal Print Server enable."

[#LC6023]

Security Issues

Reconnecting a locked and disconnected session automatically unlocks the desktop without prompting for

authentication.

http://docs.citrix.com/en-us/licensing/11-14/about/known-fixed-issues.htmlhttp://docs.citrix.com/en-us/profile-management/5/upm-intro-wrapper-den/fixed-issues.htmlhttp://docs.citrix.com/en-us/storefront/3-11/about/fixed-issues.html


[#LC6904]

Session/Connection

When you log on to a VDA where a user profile does not exist, a black screen might appear after the Windows Welcome

screen is displayed for a period of time before the logon completes.

[#LC2397]

When you attempt to send video in a Cisco WebEx meeting by using a webcam through Citrix Receiver for Mac, the

Cisco WebEx meeting might exit unexpectedly.

[#LC5518]

When switching between full-screen and windowed mode in published seamless applications, the applications might

become unresponsive if any one of the applications is in the unresponsive state.

[#LC5774]

When you attempt to download a file by using Citrix Receiver for HTML5, the download window might not be correctly

focused. As a result, you cannot select the file that is to be downloaded. As a workaround, minimize the main application

window to view the download window from Citrix Receiver for HTML5.

[#LC6167]

Attempts to disconnect from a RemotePC session running on a touch-enabled device can result in a black screen that

cannot be recovered.

[#LC6384]

Citrix Receiver for Linux might not support Spanish DNIe identity cards.

[#LC6547]

When you disconnect and reconnect to a Citrix Receiver for Mac session several times while playing, the audio might not

work.

[#LC6678]

The server idle timer does not reset Citrix Receiver for iOS devices with the multi-touch feature enabled.

[#LC6743]

End User Experience Monitoring (EUEM) might stop collecting metrics when the number of virtual channels exceeds 32.

The issue occurs when EUEM uses a constant value of 32 for the maximum number of virtual channels supported, which

causes an exception while creating counters. As a result, EUEM stops collecting metrics.

[#LC6768]

With "Application Lingering" configured for the Delivery Group, published applications occasionally fail to appear when

you reconnect to a session.

[#LC7405]


A gray screen might appear when using legacy graphics mode on a XenDesktop 7.13 Windows 7 VDA.

[#LC7477]

System Exceptions

VDAs can experience a fatal exception on wdica.sys, displaying a blue screen.

[#LC6883]

The VDA for Server OS might experience a fatal exception on TDICA.sys, displaying a blue screen.

[#LC6898]

User Experience

Certain .wmv files might not play at the correct aspect ratio.

[#LC4695]

A USB device instance path might have additional characters at the end of the path name when the device is redirected

on VDA 7.6.300 for Desktop OS. To change this behavior, add the Product ID (PID) or Vendor ID (VID) to the following

registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\icausbb\

Parameters

Name: DeviceInstanceIDOption

Type: REG_MULTI_SZ

Value: 0 (default value), 1, 2.

If "DeviceInstanceIDOption" is configured to "zero" (0 - default value), devices whose VID/PID pairs is configured to

"UsingSerialNumberDevices" use the serial number as the instance id. Other devices use

"serial_number+Bus_number+port_number" as the instance ID.

If "DeviceInstanceIDOption" is configured to "1," devices whose VID/PID pairs is configured to

"UsingSerialNumberDevices" use "serial_number+Bus_number+port_number" as the instance ID. Other devices use the

serial number as the instance ID.

If "DeviceInstanceIDOption" is configured to "2," all devices use the serial number as the instance ID.

All other values are invalid and treated as "zero."

[#LC6212]

User Interface

With the "Automatic keyboard display" policy set to enabled and the "Launch touch-optimized desktop" policy set to

prohibited, starting a published desktop from an iPad can cause the document viewer to display at 80%. When you close

certain applications on the desktop, the document viewer can display at 100%.

[#LC6460]

VDA for Server OS


Installing, Uninstalling, Upgrading

After upgrading from VDA 7.11 for Desktop OS to VDA 7.12 for Desktop OS, the following error message might appear

while launching certain applications:

"wfapi.dll is missing"

[#LC6874]

Printing

Printer redirection might fail intermittently.

[#LC5320]

When you attempt to print two copies or more of a document, only one copy might print. The issue occurs if "Use only

printer model specific drivers" is configured in the Citrix policy "Universal print driver usage" and if "Enabled with no fallback

to Windows' native remote printing" is configured in the Citrix policy "Universal Print Server enable."

[#LC6023]

Session/Connection

When you log on to a VDA where a user profile does not exist, a black screen might appear after the Windows Welcome

screen is displayed for a period of time before the logon completes.

[#LC2397]

COM port mapping can intermittently fail upon reconnection when the group policy calculation is disabled in the registry.

[#LC5274]

When you attempt to send video in a Cisco WebEx meeting by using a webcam through Citrix Receiver for Mac, the

Cisco WebEx meeting might exit unexpectedly.

[#LC5518]

When switching between full-screen and windowed mode in published seamless applications, the applications might

become unresponsive if any one of the applications is in the unresponsive state.

[#LC5774]

An additional published application window might open when reconnecting to a session.

[#LC5786]

The VDA for Server OS can become unresponsive. As a result, user sessions might fail to log off.

[#LC6117]

When you attempt to download a file by using Citrix Receiver for HTML5, the download window might not be correctly

focused. As a result, you cannot select the file that is to be downloaded. As a workaround, minimize the main application

window to view the download window from Citrix Receiver for HTML5.

[#LC6167]


A non-operational XenApp session might be created when a Remote Desktop session takes over a console session on a

VDA for Server OS.

[#LC6617]

Microsoft Internet Explorer 11 might not use the virtual IP loopback address assigned to that session.

[#LC6622]

When you disconnect and reconnect to a Citrix Receiver for Mac session several times while playing, the audio might not

work.

[#LC6678]

The server idle timer does not reset Citrix Receiver for iOS devices with the multi-touch feature enabled.

[#LC6743]

End User Experience Monitoring (EUEM) might stop collecting metrics when the number of virtual channels exceeds 32.

The issue occurs when EUEM uses a constant value of 32 for the maximum number of virtual channels supported, which

causes an exception while creating counters. As a result, EUEM stops collecting metrics.

[#LC6768]

When you launch a session in windowed mode in a published desktop and span the desktop through six monitors or

more, the taskbar or the screen might become gray.

[#LC6862]

After setting Google Chrome as the default browser, Microsoft Internet Explorer might continue to be the default

browser when you click URLs within applications.

[#LC6948]

When you launch the 64-bit version of Mozilla Firefox in a remote session and the Electrolysis (e10s) feature is enabled,

the second firefox.exe process might exit unexpectedly, leaving the first firefox.exe process running in a diminished state.

[#LC6982]

With "Application Lingering" configured for the Delivery Group, published applications occasionally fail to appear when

you reconnect to a session.

[#LC7405]

System Exceptions

The service host process (Svchost.exe) that hosts Terminal Services might exit unexpectedly. The issue occurs because of

the faulting module, RPM.dll.

[#LC6277]

Servers might experience a fatal exception, displaying a blue screen, on picadm.sys with bugcheck code 0x22.

[#LC6669]


VDAs can experience a fatal exception on wdica.sys, displaying a blue screen.

[#LC6883]

The VDA for Server OS might experience a fatal exception on TDICA.sys, displaying a blue screen.

[#LC6898]

User Experience

Certain .wmv files might not play at the correct aspect ratio.

[#LC4695]

A USB device instance path might have additional characters at the end of the path name when the device is redirected

on VDA 7.6.300 for Desktop OS. To change this behavior, add the Product ID (PID) or Vendor ID (VID) to the following

registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\icausbb\

Parameters

Name: DeviceInstanceIDOption

Type: REG_MULTI_SZ

Value: 0 (default value), 1, 2.

If "DeviceInstanceIDOption" is configured to "zero" (0 - default value), devices whose VID/PID pairs is configured to

"UsingSerialNumberDevices" use the serial number as the instance id. Other devices use

"serial_number+Bus_number+port_number" as the instance ID.

If "DeviceInstanceIDOption" is configured to "1," devices whose VID/PID pairs is configured to

"UsingSerialNumberDevices" use "serial_number+Bus_number+port_number" as the instance ID. Other devices use the

serial number as the instance ID.

If "DeviceInstanceIDOption" is configured to "2," all devices use the serial number as the instance ID.

All other values are invalid and treated as "zero."

[#LC6212]

User Interface

With the "Automatic keyboard display" policy set to enabled and the "Launch touch-optimized desktop" policy set to

prohibited, starting a published desktop from an iPad can cause the document viewer to display at 80%. When you close

certain applications on the desktop, the document viewer can display at 100%.

[#LC6460]

Virtual Desktop Components - Other

The App-V application can be started only by a single user. Attempts by another user to start the same application on

the same server might fail.

[#LC6414]


App-V-sequenced applications might not be contained within the actual App-V package even if they are referenced by

the package (InTarget=False.) As a result, the application launch does not apply to any dependent Connection Groups

that are required for that application to function correctly.

[#LC6534]

Attempts to launch App-V applications from a mapped drive might fail.

[#LC6961]

Other fixed issues

The VDA installer always warns about failed connection to Controller, even when connection test is successful.

[#DNA-17822]

If you are using MCS I/O Optimization for a catalog containing 32-bit Windows machines, configuring a RAM Cache

greater than the default 256 MB can cause the OS to stop.

[#DNA-35054]

If you enable the Citrix Personalization for App-V - VDA check box, the "Citrix AppDisk / Personal vDisk" components are

automatically selected.

[#DNA-29658]

If you install Studio (by itself) on a Windows 7 or Windows Server 2008 R2 machine, the installation fails.

[#DNA-34355]

Citrix Kerberos authentication (CtxAuth) does not work for VDAs installed on Windows Server 2016 machines that have

the Microsoft KB3213986 updates.

[#HDX-7402]


Known issues

Jun 08 , 2017

The following warning applies to any workaround that suggests changing a registry entry.

WarningEditing the registry incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot

guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be

sure to back up the registry before you edit it.

Install and upgrade with the original version 7.14software

If you installed or upgraded your deployment with the original 7.14 components, some of the following issues might occur.

Citrix recommends you avoid these issues by downloading and then upgrading your deployment with the 7.14.1 ISO and

VDAs. (The first item below is an exception, requiring a manual intervention before the upgrade to 7.14.1.) For more

information about 7.14.1, see the important notice at the beginning of the Whats new article.

If an upgrade stops with the message Failed to upload database scripts, and your site is inoperable, run the following

PowerShell cmdlets on every Delivery Controller in your Site:

asnp citrix*Get-TrustDBConnection (verifies you are fixing this issue)Set-TrustDBConnection $null (value should already be NULL, but does no harm)Get-ConfigDBConnection (not required, but does no harm)$cs = Get-ConfigDBConnectionSet-TrustDBConnection DBConnection $cs

After running the cmdlets on all Controllers, launch Studio and proceed with a manual database and site upgrade.

After the database and site upgrade complete successfully, Citrix recommends upgrading Controllers and VDAs again,

this time to version 7.14.1.

[#DNA-43730]

After an upgrade, Director displays a Central Configuration Service alert. You can safely ignore this alert. The issue does

not impact site operations. However, Citrix recommends upgrading again to version 7.14.1.

[#DNA-43728]

Published applications might fail to launch. Citrix Receiver does not move past the launching application stage.

Resolution: Upgrade the Controllers and VDAs to version 7.14.1.

[#HDX-9224]

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/whats-new.html


When using a machine catalog in Azure with write back cache enabled, VDAs fail to register with a Delivery Controller.


[#DNA-43545]

A Citrix Receiver logon delay occurs when the Wait for printers to be created (server desktop) policy setting is enabled.


(#HDX-9358]

XenApp and XenDesktop

The XenApp and XenDesktop 7.14 release contains the following issues:

Install and upgrade

Group policies in Citrix Studio are missing if the UPM - Software\Microsoft\Speech_OneCore policy under Prof ileManagement > Registry > Default Exclusions was configured before upgrading the Delivery Controller from 7.11 to7.14, from 7.12 to 7.14, or from 7.13 to 7.14. As a workaround, remove the policy before upgrading the Delivery

Controller.

[#UPM-538]

When upgrading a XenDesktop 5.6 deployment to XenDesktop 7.14, group policy is missing. As a workaround, f irst

upgrade from XenDesktop 5.6 to XenDesktop 7.13. Then upgrade from 7.13 to 7.14.

[#DNA-40976]

After upgrading Controllers, the power state of a VDA might indicate "Unknown." As a workaround, restart the

Controllers.

[#DNA-37756]

When installing a Controller and you select I want to connect to Smart Tools and Call Home on the Smart Toolspage of the installation wizard, Call Home might not be enabled. As a workaround, either use the schedule feature in

Citrix Scout or enable Call Home using PowerShell.

[#CAM-9907]

When installing a Delivery Controller on Windows Server 2012 R2 or Windows Server 2016, if you choose to connect to

Smart Tools, and have more than one organization linked with your Citrix Cloud account, the logon process may not

complete after you enter your Citrix Cloud credentials. As a workaround, complete one of the following:

Ensure the Windows Server and Internet Explore have the latest updates.

Clear the Internet Explore browser option: Internet Options > Security > Local Intranet > Sites > Include all sites that

bypass the proxy server.

[#CAM-9816]

App-V

When you select machines and add them to existing Delivery Groups, Studio allows you to add machines from

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/manage-deployment/cis/scout.htmlhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/manage-deployment/cis.html


incompatible Machine Catalogs to the same Delivery Group. (If you f irst select a Delivery Group and add machines to it,

Studio correctly prevents machines from incompatible Machine Catalogs being added.)

[#DNA-39589]

In Studio, when deleting one or more App-V applications from the Applications node, or from a selected Delivery Group,

the message "An unknown error occurred" appears. You can safely ignore the message; the applications are deleted.

[#DNA-29702]

Director

The Monitoring Group Policies - Enable monitoring of application failures, Enable monitoring of applicationfailures on Desktop OS VDAs, and Enable monitoring of application failures on Desktop OS VDAs are notfunctional in XenApp and XenDesktop version 7.14.

[#DNA-42998]

General

During logon or logoff on a Windows 10 or Windows Server 2016 machine, the operation may pause and appear to be

hung. Click in the session window to resume the operation.

[#DNA-22958]

When Local Host Cache is enabled, users with desktop connections might be unable to reconnect to the desktop during

an outage. If this occurs, restart the Citrix High Availability Service.

[#DNA-22957]

Published content will not start successfully when initiated from Citrix Receiver. Content launched through the

StoreFront web client (or Web Interface) launches as expected.

[#LC6316]

When you're using Windows Media Player with Remote Audio & Video Extensions (RAVE) enabled inside a session, if you

right click the video content and select Always show Now Playing on top, a black screen displays.

[#HDX-4853]

If there are stale DNS entries for the NetScaler Gateway virtual server on the client device, adaptive transport and

Framehawk might fall back to TCP transport instead of UDP transport.

As a workaround, f lush DNS cache on the client and reconnect to establish the session using UDP transport.

[#HDX-7441]

You create an RDS machine catalog and Delivery Group and you enable the Enhanced Desktop Experience policy setting

on the server. When you restart the RDS server and start an RDS hosted desktop with a non-administrator user using

BGinfo, the wallpaper might not update as expected. Workaround: Do not use BGinfo.


[#HDX-8881]

After the adaptive transport policy is changed, some Delivery Group sessions might be disconnected. The user can

successfully reconnect but might be disconnected again if the adaptive transport policy changes.

[#HDX-8812]

Other components

Components available separately on the XenApp and XenDesktop download pages have the following known issues.

Session Recording

Attempts to install or upgrade to Session Recording Version 7.14 using the XenApp and XenDesktop full product installer

fail on Windows Server 2008 and the following error message appears: "Microsoft Message Queuing failed".

As a workaround, use the msi package for fresh installations or upgrades. For more information, see Install, upgrade, and

uninstall Session Recording.

[SRT-1782]

When you upgrade Session Recording Administration from 7.6 to 7.13 or later and choose Modify in Session RecordingAdministration to add the Administrator Logging service, the SQL Server instance name does not appear on the

Administrator Logging Configuration page. The following error message appears when you click Next : "Databaseconnection test failed. Please enter correct Database instance name".

As a workaround, add the read permission for localhost users to the following SmartAuditor Server registry folder:

(HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SmartAuditor\Server).

[SRT-1334]

When Machine Creation Services (MCS) or Provisioning Services (PVS) creates multiple VDAs with the configured master

image and Microsoft Message Queuing (MSMQ) installed, those VDAs can have the same QMId under certain

conditions. This might cause various issues, for example:

Sessions might not be recorded even if the recording agreement is accepted.

The Session Recording Server might not be able to receive session logoff signals and consequently, sessions might

always be in Live status.

For information about a workaround, see here.

[#528678]

When you change your XenApp or XenDesktop license type, the change might not take effect immediately for Session

Recording.

As a workaround, restart your VDA machine.

[#532393]

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-13/monitor/session-recording/install-upgrade-uninstall.htmlhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/monitor/session-recording/install-upgrade-uninstall.html#MCS


The installation of the Session Recording Server components fails with error codes 2503 and 2502.

As a workaround, check the access control list (ACL) of the folder C:\windows\Temp to ensure that users under LocalUsers and Groups > Groups > Users have write permission to the folder. If necessary, add the write permissionmanually.

[#611487]

Attempts by a user who has the securityadmin and dbcreator permissions to SQL Server to reinstall the AdministratorLogging database might fail if the Administrator Logging database was previously installed by a different user who has

the same or greater permissions to the SQL Server.

As a workaround, reinstall the Administrator Logging database with a user account that has the sysadmin permission tothe SQL Server.

[#655644]

Citrix Licensing 11.14

For the Citrix Licensing 11.14 known issues and f ixed issues, see the Citrix Licensing known and f ixed issues.


PDF

PDF

PDF

PDF

Third party notices

May 22, 2017

This release of XenApp and XenDesktop may include third party software licensed under the terms defined in the following

documents:

XenApp and XenDesktop Third Party Notices

Non-Commercial Software Disclosure For FlexNet Publisher 2016 R1 (11.14.0.0)

FLEXnet Publisher Documentation Supplement: Open Source Software Licensesapplicable to FlexNet Publisher 11.14.0

Session Recording Third Party Notices

http://10.57.13.146/content/dam/docs/en-us/xenapp-xendesktop/7-14/downloads/XenAppXenDesktop714ThirdPartyNotices.pdfhttp://10.57.13.146/content/dam/docs/en-us/xenapp-xendesktop/7-14/downloads/XenAppXenDesktop714ThirdPartyNotices.pdfhttp://10.57.13.146/content/dam/docs/en-us/licensing/11-14/FNP-Licensing-11.14.0-NCSD Summary.pdfhttp://10.57.13.146/content/dam/docs/en-us/licensing/11-14/FNP-Licensing-11.14.0-NCSD Summary.pdfhttp://10.57.13.146/content/dam/docs/en-us/licensing/11-14/FNP-Licensing-11.14.0-openSource.pdfhttp://10.57.13.146/content/dam/docs/en-us/licensing/11-14/FNP-Licensing-11.14.0-openSource.pdfhttp://10.57.13.146/content/dam/docs/en-us/xenapp-xendesktop/7-13/downloads/Session Recording Third Party Notices.pdfhttp://10.57.13.146/content/dam/docs/en-us/xenapp-xendesktop/7-13/downloads/Session Recording Third Party Notices.pdf


Deprecation

Jun 01, 2017

The announcements in this article are intended to give you advanced notice of platforms, Citrix products, and features

which are being phased out so that you can make timely business decisions. Citrix monitors customer use and feedback to

determine when they are withdrawn. This list is subject to change in subsequent releases and may not include every

deprecated feature or functionality.

The following platforms, Citrix products, and features are deprecated. This does not mean that they are removedimmediately. Citrix will continue to support them up to and including the next XenApp and XenDesktop Long Term Service

Release (LTSR) release. Deprecated items will be removed in a Current Release following the next LTSR. Alternatives for

deprecated items are suggested where possible.

For complete details about product lifecycle support, see the Product Lifecycle Support Policy article.

Item Announced in Alternative

Citrix Online Integration (Goto product) with

StoreFront.

7.14

In-place upgrades from StoreFront 2.0, 2.1, 2.5,

and 2.5.2.

7.13 Upgrade from one of these versions to a later

supported version and then to XenApp and

XenDesktop 7.13.

In-place upgrades from XenDesktop 5.6 or 5.6

FP1.

7.12 Migrate your XenDesktop 5.6 or 5.6 FP1

deployment to the current XenDesktop version.

VDAs on Windows 8.1 and earlier Windows

desktop releases.

7.12 Install desktop OS VDAs on Windows 10.

VDAs on Windows Server 2008 R2. 7.12 Install server OS VDAs on supported versions such

as Windows Server 2012 R2 or Windows Server

2016.

XenDesktop 5.6 used on Windows XP. No VDA

installations on Windows XP will be supported.

7.12 Install VDAs on a supported Windows version.

CloudPlatform connections. 7.12 Use a different supported hypervisor or cloud

service.

Azure Classic (also known as Azure Service

Management) connections.

7.12 Use Azure Resource Manager.

https://www.citrix.com/support/product-lifecycle/


Installing core components (other than Studio)

on 32-bit machines: Delivery Controller,

Director, StoreFront, and License Server.

7.12 Use 64-bit machines.

Connection leasing. 7.12 Use Local Host Cache.

Legacy Thinwire mode 7.12 Use Thinwire.

Desktop Composition Redirection (DCR) 7.12

AppDisk

Citrix is replacing the AppDisk functionality provided by XenApp and XenDesktop with recently acquired technology from

Unidesk. During this transition time, Citrix continues to maintain current support levels as described in XenApp and

XenDesktop Servicing Options.

Removed

The following platforms, Citrix products, and features are either removed in XenApp and XenDesktop 7.14 or are no longer

supported in XenApp and XenDesktop 7.14.

Item Replacement

The user account, CtxAppVCOMAdmin which was created during VDAinstallation and added to the Local Administrators Group on the VDAmachine, is no longer created. The underlying "COM" mechanism is alsoremoved.

The Windows service CtxAppVServiceperforms the same function. It isautomatically installed and configured andrequires no user interaction.

The Universal Print Server UpsServer component is no longer supportedon Windows Server 2008 32-bit.

Use one of the other supported platforms.

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/manage-deployment/local-host-cache.htmlhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/hdx/thinwire.htmlhttps://www.citrix.com/support/programs/software-maintenance/xenapp-and-xendesktop-servicing-options.html


System requirements

May 30 , 2017

In this article:

Introduction

Delivery Controller

Databases

Citrix Studio

Citrix Director

Virtual Delivery Agent (VDA) for Desktop OS

Virtual Delivery Agent (VDA) for Server OS

Hosts / virtualization resources

Active Directory functional levels

HDX

Session Recording

Universal Print Server

Other

Introduction

The system requirements in this document were valid when this product version released; updates are made periodically.

System requirements components not covered here (such as StoreFront, host systems, Citrix Receivers and plug-ins, and

Provisioning Services) are described in their respective documentation.

Important: Review the Prepare to install article before beginning an installation.

Unless otherwise noted, the component installer deploys software prerequisites automatically (such as .NET and C++

packages) if the required versions are not detected on the machine. The Citrix installation media also contains some of this

prerequisite software.

The installation media contains several third-party components. Before using the Citrix software, check for security

updates from the third party, and install them.

For globalization information, see CTX119253.

For XenApp and XenDesktop components and features that can be installed on Windows Servers, Server Core and Nano

Server installations are not supported, unless specifically noted.

For components and features that can be used on Windows 10 machines, the following Windows 10 servicing options and

editions are supported:

Current Branch for Business (CBB): Pro, Enterprise, Education, Mobile Enterprise (the IoT Core Pro Edition is supported

only for Citrix Receiver)

Long Term Service Branch (LTSB): LTSB

Current Branch (CB): Not supported

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#introhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_42d4http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_384ahttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_8399http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#part_anchortitle_5d4ahttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_2702http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_4a0ehttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_8a90http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_3309http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_48c0http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_f71http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_3f9dhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/system-requirements.html#par_anchortitle_fb97http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/install-configure/install-prepare.htmlhttp://support.citrix.com/article/ctx119253https://technet.microsoft.com/itpro/windows/manage/introduction-to-windows-10-servicing


Hardware requirements

RAM and disk space values are in addition to requirements for the product image, operating system, and other software on

the machine. Your performance will vary, depending on your configuration. This includes the features you use, plus the

number of users, and other factors. Using only the minimum can result in slow performance.

For example, the amount of disk space needed on the Controller for connection leasing (which is enabled by default)

depends on the number of users, applications, and the mode: 100,000 RDS users with 100 recently-used applications require

approximately 3 GB for connection leases; deployments with more applications may require more space. For dedicated VDI

desktops, 40,000 desktops require at least 400-500 MB. In all cases, Citrix suggests providing several GBs of additional

space.

The following table shows the minimum requirements for core components.

Component Minimum

All core components on one server, for an evaluation only,

not a production deployment

5 GB RAM

All core components on one server, for a test deployment

or a small production environment

12 GB RAM

Delivery Controller

(more disk space required if a high availability feature such

as connection leasing is enabled)

5 GB RAM

800 MB hard disk

Database: see the Sizing guidance article

Studio 1 GB RAM

100 MB hard disk

Director 2 GB RAM

200 MB hard disk

StoreFront 2 GB RAM

See the StoreFront documentation for disk

recommendations

License Server 2 GB RAM

See the Licensing documentation for disk

recommendations

http://docs.citrix.com/en-us/categories/solution_content/design_guides/database-sizing-tool-for-xendesktop-7.html


Sizing of VMs that deliver desktops and applications

Specific recommendations cannot be provided because of the complex and dynamic nature of hardware offerings, and

every XenApp and XenDesktop deployment has unique needs. Generally, sizing a XenApp VM is based on the hardware and

not the user workloads (except for RAM; you'll need more RAM for applications that consume more).

The Sizing XenApp Windows 2012 R2 Virtual Machines blog post contains sizing considerations.

The Citrix Synergy 2016 video (start at 1:15:00) discusses differences between sizing VMs to deliver applications and sizing

to deliver desktops. It also covers scalability estimates: how many users to expect from a single server. Although based

on a shared desktop model, the tests measure capacity to reach maximum CPU utilization, using one application at a

time. Changing applications should have minimal impact on overall density.

Delivery Controller

Supported operating systems:

Windows Server 2016, Standard and Datacenter Editions

Windows Server 2012 R2, Standard and Datacenter Editions


Windows Server 2008 R2 SP1, Standard, Enterprise, and Datacenter Editions

Requirements:

Microsoft .NET Framework 3.5.1 (Windows Server 2008 R2 only).

Microsoft .NET Framework 4.5.2 (4.6, 4.6.1, 4.6.2, and 4.7 are also supported).

Windows PowerShell 2.0 (included with Windows Server 2008 R2) or 3.0 (included with later supported Windows Server

versions).

Microsoft Visual C++ 2015 Runtime, 32- and 64-bit.

Databases

Supported Microsoft SQL Server versions for the Site Configuration, Configuration Logging, and Monitoring databases:

SQL Server 2016, Express, Standard, and Enterprise Editions.

SQL Server 2014 through SP2, Express, Standard, and Enterprise Editions. By default, SQL Server 2014 SP2 Express is

installed when installing the Controller, if an existing supported SQL Server installation is not detected.

SQL Server 2012 through SP3, Express, Standard, and Enterprise Editions.

SQL Server 2008 R2 SP2 and SP3, Express, Standard, Enterprise, and Datacenter Editions.

The following database high availability solutions are supported (except for SQL Server Express, which supports only

standalone mode):

SQL Server AlwaysOn Failover Cluster Instances

SQL Server 2012 AlwaysOn Availability Groups

SQL Server Database Mirroring

https://virtualfeller.com/2016/05/10/sizing-xenapp-windows-2012r2-virtual-machines/https://www.youtube.com/watch?v=qQ-sHUEN-UY&es_p=1928917


Windows authentication is required for connections between the Controller and the SQL Server Site database.

When installing a Controller, a SQL Server Express database is installed by default for use with the Local Host Cache

feature. This installation is separate from the default SQL Server Express installation for the Site database.

For more information, see the following articles:

Databases

CTX114501

Database sizing guidance

Local Host Cache

Citrix Studio


Windows 10 (see edition support in the Introduction section)Windows 8.1, Professional and Enterprise Editions

Windows 7 Professional, Enterprise, and Ultimate Editions





Requirements:

Microsoft .NET Framework 4.5.2 (4.6, 4.6.1, 4.6.2, and 4.7 are also supported)

Microsoft .NET Framework 3.5 SP1 (Windows Server 2008 R2 and Windows 7 only)

Microsoft Management Console 3.0 (included with all supported operating systems)

Windows PowerShell 2.0 (included with Windows 7 and Windows Server 2008 R2) or 3.0 (included with later supported

Windows versions)

Citrix Director






Requirements:

Microsoft .NET Framework 4.5.2 (4.6, 4.6.1, 4.6.2, and 4.7 are also supported).

Microsoft .NET Framework 3.5 SP1 (Windows Server 2008 R2 only)

Microsoft Internet Information Services (IIS) 7.0 and ASP.NET 2.0. Ensure that the IIS server role has the Static Content

role service installed. If these are not already installed, you are prompted for the Windows Server installation media, then

they are installed for you.

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/technical-overview/databases.htmlhttp://support.citrix.com/article/ctx114501http://docs.citrix.com/en-us/categories/solution_content/implementation_guides/database-sizing-guidance-for-xendesktop-7-6.htmlhttp://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/manage-deployment/local-host-cache.html


System Center Operations Manager (SCOM) integration requirements:

Windows Server 2012 R2

System Center 2012 R2 Operations Manager

Supported browsers for viewing Director:

Internet Explorer 11. (You can use Internet Explorer 10 only on Windows Server 2012 R2 machines.) Compatibility mode is

not supported for Internet Explorer. You must use the recommended browser settings to access Director. When you

install Internet Explorer, accept the default to use the recommended security and compatibility settings. If you already

installed the browser and chose not to use the recommended settings, go to Tools > Internet Options > Advanced >

Reset and follow the instructions.

Microsoft Edge.

Firefox ESR (Extended Support Release).

Chrome.

The recommended optimal screen resolution for viewing Director is 1366 x 1024.

Virtual Delivery Agent (VDA) for Desktop OS


Windows 10, (see edition support in the Introduction section. The following features are not supported on Windows 10:desktop composition redirection and legacy graphics mode.

Windows 8.1, Professional and Enterprise Editions

Windows 7 SP1, Professional, Enterprise, and Ultimate Editions

Requirements:


Microsoft .NET Framework 3.5.1 (Windows 7 only)

Microsoft Visual C++ 2013 and 2015 Runtimes, 32- and 64-bit

Remote PC Access uses this VDA, which you install on physical office PCs. This VDA supports Secure Boot for XenDesktop

Remote PC Access on Windows 10.

Several multimedia acceleration features (such as HDX MediaStream Windows Media Redirection) require that Microsoft

Media Foundation be installed on the machine on which you install the VDA. If the machine does not have Media

Foundation installed, the multimedia acceleration features will not be installed and will not work. Do not remove Media

Foundation from the machine after installing the Citrix software; otherwise, users will not be able to log on to the machine.

On most supported Windows desktop OS editions, Media Foundation support is already installed and cannot be removed.

However, N editions do not include certain media-related technologies; you can obtain that software from Microsoft or a

third party.

During VDA installation, you can choose the HDX 3D Pro mode of the VDA for Windows Desktop OS. That mode is

particularly suited for use with DirectX and OpenGL-driven applications and with rich media such as video. See the HDX 3D

Pro section for additional support information.

For Linux VDA information, see the Linux Virtual Delivery Agent articles.

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/hdx/hdx-3d-pro.htmlhttp://docs.citrix.com/en-us/linux-virtual-delivery-agent/7-13.html


To use the Server VDI feature, you can use the command line interface to install a VDA for Windows Desktop OS on a

supported server operating system. See Server VDI for guidance.

Virtual Delivery Agent (VDA) for Server OS






The installer automatically deploys the following requirements, which are also available on the Citrix installation media in the

Support folders:


Microsoft .NET Framework 3.5.1 (Windows Server 2008 R2 only)

Microsoft Visual C++ 2013 and 2015 Runtimes, 32- and 64-bit

The installer automatically installs and enables Remote Desktop Services role services, if they are not already installed and

enabled.

Several multimedia acceleration features (such as HDX MediaStream Windows Media Redirection) require that the

Microsoft Media Foundation be installed on the machine on which you install the VDA. If the machine does not have Media

Foundation installed, the multimedia acceleration features will not be installed and will not work. Do not remove Media

Foundation from the machine after installing the Citrix software; otherwise, users will not be able to log on to the machine.

On most Windows Server versions, the Media Foundation feature is installed through the Server Manager (for Windows

Server 2012 and later: ServerMediaFoundation; for Windows Server 2008 R2: DesktopExperience). However, N editions do

not include certain media-related technologies; you can obtain that software from Microsoft or a third party.

For Linux VDA information, see the Linux Virtual Delivery Agent articles.

Hosts / virtualization resources

Some XenApp and XenDesktop features may not be supported on all host platforms or all platform versions. For example,

AppDisks are supported with XenServer, VMware, and System Center Virtual Machine Manager hosts. See the feature

documentation for details.

CTX131239 contains additional hypervisor support information, plus links to informatin about known issues. The

Connections and resources article lists host information sources.

The Remote PC Access Wake on LAN feature requires Microsoft System Center Configuration Manager minimum 2012.

Supported host platforms and virtualization environments

The following major.minor versions are supported, including updates to those versions (such as a, b, or c releases).

XenServer

http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/install-configure/server-vdi.htmlhttp://docs.citrix.com/en-us/linux-virtual-delivery-agent/7-13.htmlhttps://support.citrix.com/article/CTX131239http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-14/manage-deployment/connections.html


XenServer 7.2

XenServer 7.1

XenServer 7.0

XenServer 6.5 and SP1

XenServer 6.2 SP1 plus hotfixes (you must apply SP1 to enable application of future hotfixes)

XenServer 6.1

VMware vSphere (vCenter + ESXi). No support is provided for vSphere vCenter Linked Mode operation.

VMware vSphere 6.5

VMware vSphere 6.0 and Updates 1 and 2

VMware vSphere 5.5 and Updates 1 through 3

VMware vSphere 5.1 Updates 2 and 3

VMware vSphere 5.0 Updates 2 and 3

VMware vCenter 5.5 / 6 appliance

System Center Virtual Machine Manager. Includes any version of Hyper-V that can register with the supported System

Center Virtual Machine Manager versions.

System Center Virtual Machine Manager 2016

System Center Virtual Machine Manager 2012 R2

System Center Virtual Machine Manager 2012 SP1

System Center Virtual Machine Manager 2012

Nutanix Acropolis 4.5

Amazon Web Services (AWS)

You can provision applications and desktops on supported Windows server operating systems.

The Amazon Relational Database Service (RDS) is not supported.

See Citrix XenDesktop on AWS for additional information.

CloudPlatform

The minimum supported version is 4.2.1 with hotfixes 4.2.1-4.

Deployments were tested using XenServer 6.2 (with Service Pack 1 and hotfix XS62ESP1003) and vSphere 5.1 hypervisors.

CloudPlatform does not support Hyper-V hypervisors.

CloudPlatform 4.3.0.1 supports VMware vSphere 5.5.

See the CloudPlatform documentation (including the Release Notes for your CloudPlatform version) for

more information.

Microsoft Azure

Microsoft Azure Resource Manager

Active Directory functional levels

The following functional levels for the Active Directory forest and domain are supported:

https://www.citrix.com/global-partners/amazon-web-services/xendesktop-on-aws.html


Windows Server 2016


Windows Server 2012


Windows Server 2008

Windows Server 2003

Windows 2000 native (not supported for domain controllers)

HDX

UDP audio for Multi-Stream ICA is supported on Receiver for Windows and Citrix Receiver for Linux 13.

Echo cancellation is supported on Citrix Receiver for Windows.

See the specific HDX feature support and requirements below.

HDX Desktop Composition Redirection

The Windows user device or thin client must support or contain:

DirectX 9

Pixel Shader 2.0 (supported in hardware)

32 bits per pixel

1.5 GHz 32-bit or 64-bit processor

1 GB RAM

128 MB video memory on the graphic card or an integrated graphics processor

HDX queries the Windows device to verify that it has the required GPU capabilities, and then automatically reverts to

server-side desktop composition if it does not. List the devices with the required GPU capabilities that do not meet the

processor speed or RAM specifications in the GPO group for devices excluded from Desktop Composition Redirection.

The minimum available bandwidth is 1.5 Mbps; the recommended bandwidth is 5 Mbps. Those values incorporate end-to-

end latency.

HDX Windows Media delivery

The following clients are supported for Windows Media client-side content fetching, Windows Media redirection, and

realtime Windows Media multimedia transcoding: Citrix Receiver for Windows, Citrix Receiver for iOS, and Citrix Receiver for

Linux.

To use Windows Media client-side content fetching on Windows 8 devices, set the Citrix Multimedia Redirector as a default

program: in Control Panel > Programs > Default Programs > Set your default programs, select Citrix MultimediaRedirector and click either Set this program as default or Choose defaults for this program. GPU transcoding requiresan NVIDIA CUDA-enabled GPU with Compute Capability 1.1 or higher; see http://developer.nvidia.com/cuda/cuda-gpus.

HDX Flash Redirection

The following clients and Adobe Flash Players are supported:

Citrix Receiver for Windows (for second generation Flash Redirection features) - Second generation Flash Redirection

http://developer.nvidia.com/cuda/cuda-gpus


features require Adobe Flash Player for Other Browsers, sometimes referred to as an NPAPI (Netscape Plugin

Application Programming Interface) Flash Player.

Citrix Receiver for Linux (for second generation Flash Redirection features) - Second generation Flash Redirection

features require Adobe Flash Player for other Linux or Adobe Flash Player for Ubuntu.

Citrix Online plug-in 12.1 (for legacy Flash Redirection features) - Legacy Flash Redirection features require Adobe Flash

Player for Windows Internet Explorer (sometimes referred to as an ActiveX player).

The major version number of the Flash Player on the user device must be greater than or equal to the major version number

of the Flash Player on the server. If an earlier version of the Flash Player is installed on the user device, or if the Flash Player

cannot be installed on the user device, Flash content is rendered on the server.

The machines running VDAs require:

Adobe Flash Player for Windows Internet Explorer (the ActiveX player)

Internet Explorer 11 (in non-Modern UI mode). You can use Internet Explorer versions 7-10, but Microsoft supports (and

Citrix recommends using) version 11. Flash redirection requires Internet Explorer on the server; with other browsers, Flash

content is rendered on the server.

Protected mode disabled in Internet Explorer (Tools > Internet Options > Security tab > Enable Protected Mode check

box cleared). Restart Internet Explorer to effect the change.

HDX 3D Pro

When installing a VDA for Windows Desktop OS, you can choose to install the HDX 3D Pro version.

The physical or virtual machine hosting the application can use GPU Passthrough or Virtual GPU (vGPU):

GPU Passthrough is available with: Citrix XenServer; VMware vSphere and VMware ESX, where it is referred to as virtual

Direct Graphics Acceleration (vDGA); and with Microsoft Hyper-V in Windows Server 2016 where it is referred to as

Discrete Device Assignment (DDA).

vGPU is available with Citrix XenServer and VMware vSphere; see https://www.citrix.com/products/xenapp-

xendesktop/hdx-3d-pro.html.

Citrix recommends that the host computer have at least 4 GB of RAM and four virtual CPUs with a clock speed of 2.3 GHz

or higher.

Graphical Processing Unit (GPU):

For CPU-based compression (including lossless compression), HDX 3D Pro supports any display adapter on the host

computer that is compatible with the application being delivered.

For virtualized graphics acceleration using the NVIDIA GRID API, HDX 3D Pro can be used with supported NVIDIA GRID

cards (see NVIDIA GRID). The NVIDIA GRID delivers a high frame rate, resulting in a highly interactive user experience.

Virtualized graphics acceleration is supported on the Intel Xeon Processor E3 Family of data center graphics platform.

For more information, see http://www.citrix.com/intel and http://www.intel.com/content/www/us/en/servers/data-

xenapp and xendesktop 7 - docs.citrix.com · jun 08, 2017 important notice about xenapp and...

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