yammer & sharepoint - vancity's enterprise social journey

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Successful Collaboration with SharePoint & Yammer Deanna Button – Digital Marketing Specialist, Vancity

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A case study presented at a recent SharePoint Summit in Vancouver, BC. See inside Vancity's social intranet - built on SharePoint 2010 - and their journey into Yammer.

TRANSCRIPT

Page 1: Yammer & SharePoint - Vancity's Enterprise Social Journey

Successful Collaboration with SharePoint & Yammer

Deanna Button – Digital Marketing Specialist, Vancity

Page 2: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Deanna Button Digital Marketing Specialist Vancity Credit Union @dbutton | [email protected]

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Introductions

Page 3: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

About Vancity

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It is the biggest

Credit Union in Canada.

Started with 14 members,

1 location and…

$22 dollars in assets in

1946.

It has more than 500,000 members,

$17 billion in assets, 2,500 employees and

64 locations.

Page 4: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Vancity’s approach to social

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Page 5: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Designing a Social Intranet

Vancity’s insite

Page 6: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Welcome to Insite: SharePoint 2010

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Page 7: Yammer & SharePoint - Vancity's Enterprise Social Journey

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Social features on your intranet

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Page 8: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

insite

Page 9: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

insite

Page 10: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

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insite

Page 11: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Why Yammer? A new channel for Vancity

Page 12: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Why Yammer?

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The social functionality people were used to outside

of the office Dialogue & discussion across the

organization

Individual control of content – specialized

for groups

Innovation. Ideas from anywhere

in the company, without hierarchy.

Page 13: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

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Page 14: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Yammer at Vancity

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Yammer

Page 15: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Before you launch

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Meet with the stakeholders about concerns

Address security: usage policy, monitoring & passwords

Announce & provide materials to get started

Make sure there is engaging content & a help group

Page 16: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Integration by Illusion

Links & search

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Page 17: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Our first YamJam

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Page 18: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Key learnings

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Find an opportunity to hang your hat on.

Rely on support from Microsoft, the YCN & your peers.

Socialize and advocate. Identify opportunities. Nudge people. Badger people. Support people.

Seek out your advocates, champions and super-users.

Page 19: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Where do your use cases fit?

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Page 20: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Where are we now?

Yammer adoption

Page 21: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Achievements

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50% of employees have now activated their account on Yammer in 6 months and more than half of those engaged

All new employees exposed to Yammer and the Intranet social tools in Orientation Immersion

First YamJam was held with 100 posts and 33 active voices in 1 hour

CEO and key members of the executive personally trained on Yammer and posting

Page 22: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

What’s next? Future uses for Yammer

Page 23: Yammer & SharePoint - Vancity's Enterprise Social Journey

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What’s next?

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Finding more use cases for front-line staff

Innovation

Member insights

Engagement

Page 24: Yammer & SharePoint - Vancity's Enterprise Social Journey

www.sharepointsummit.org

Questions?

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Page 25: Yammer & SharePoint - Vancity's Enterprise Social Journey

Thank you for your attention! This presentation will be available on the

Vancouver SharePoint Summit website a few days after the event.

Page 26: Yammer & SharePoint - Vancity's Enterprise Social Journey

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