you are a smart consumer usmartconsumer contract number: 13/590/si12.675830 project duration: 36...
TRANSCRIPT
1
You are a Smart ConsumerUSmartConsumer
Contract number: 13/590/SI12.675830Project duration: 36 months (03/2014-02/2017)
Last modified: 29.11.2014
www.usmartconsumer.eu
2
To benefit consumers from their smart metes, by promoting new services for the household sector
To support utilities by clarifying the consumers’ demands and interests
Aim: to promote the smart meter rollout and services to household sector in the EU28+Norway, benefitting utilities and consumers simultaneously
Market actors’ dialogue: favour market development & consumers’ protection and wishes
The USmartConsumer project: utilising the full potential of the metering technology
3
Market activation
Landscape report and factsheets
Market studies
Protection white paper
Awareness campaign for
consumers
Campaign design and
cooperation
Workshops for consumers’ represent.
Media, brochures,
conferences, hotline, etc
Action in the field
Pilot design and cost-benefit
Project development
and conclusions
Energy savings, CO2 reduction,
engagement
EU 28 Dissemination and Netwoking
Website
EU Workshops
Brochures, newsletter,
press
Final conference
The project activities, step by step
2014
2015
2016
2017
March 2014 - February 2017
The USmartConsumer project: utilising the full potential of the metering technology
Done Soon
5
The project activities, step by step: Landscape Report
Countries are classified in 5 groups:The SM European map 2014
6
The project activities, step by step: Services for Consumers Factsheets
Type of service Frequent information to consumer and feedback
Description
Historical and recent information (not real-time) about the home energy usage, benchmark with others, comparisons with the own previous consumption or with average consumption data for the same segment, provides tips on energy efficiency (more effective if based on own and real information), and might establish targets for the month or year
Type of service
Real time information to consumer and feedback
Description
Provides information in real time (if directly connected to the meter at home), almost real time (if it is returned by the Telemanagement system), aiming at a fast consumer response
Type of service Demand response
Description
Changes in electricity (or heat) usage by end-use customers compared to their normal consumption patterns in response to: a) changes in the price of electricity over time, or b) to incentive payments designed to induce lower electricity use at times of high wholesale market prices or when production or distribution system reliability is jeopardized
Energy Monitor ©
7
The project activities, step by step: Market Survey with Segmentation
A representative market survey on consumer needs, expectation and interests in order to: exactly understand the householders wishes how they will behave if correct tools and information are given to them how they can increase their energy efficiency
8
The project activities, step by step: Consumer Protection Framework Paper
To present all issues that affect the consumer when a smart meter is installed at home
12
Coordination: Escan, s.l. Energy Consulting, Spain Francisco Puente
[email protected] Tel: +34 913 232 643
Partners:• Central Finland Energy Agency / Benet Ltd., Finland• Centre for Sustainable Energy, United Kingdom• The Polish National Energy Conservation Agency, Poland• Austrian Energy Agency, Austria• AISFOR, Italy• NL Agency (RVO), The Netherlands• REE-Management, Germany• WEMAG, Germany• Polish Consumer Federation National Council, Poland
PARTNERS & CONTACT INFORMATION
The content of this document is for information purposes only and the sole responsibility lies with the authors. It does not necessarily reflect the opinion of the European Union. The European Commission, EASME and the USmartConsumer partners do not accept responsibility for any use made of the information contained therein.