© 2013 ibm corporation road to smartgrid serhan Özhan ibm global hizmetler enerji sektör lideri...

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© 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

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Page 1: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation

ROAD TO SMARTGRIDSerhan ÖZHANIBM Global HizmetlerEnerji Sektör Lideri

ICSG – ROAD to SmartGrid

Page 2: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation2 IBM Proprietary

2012 IBM Corporation

IBM continually changes its business mix toward higher-value services, technology

and market opportunity

IBM continually changes its business mix toward higher-value services, technology

and market opportunity

Services

Software

Servers

Financing

Services

Software

Servers

Financing

IBM GMU CountriesEmbargoed Countries

IBM Presence

© 2011 IBM Corporation8

Smart Energy for a Smarter Planet

2004

2009IBM transferred ownership

of Smart Grid Maturity Model to Carnegie Mellon

University

IBM launched SAFE in the marketplace

IBM chairs GridWiseArchitecture Council

Commissioned China E&U Solution Lab

IBM acquired SPSS and Guardium

2005 2006 20072008

2009

2008IBM acquired Cognos, Princeton Softech and iLog

Built the IBM Center of Excellence for Nuclear Power in La Gaude, France

The IBM Nuclear Power Advisory Council was formed

IBM chairs DOE’s EAC Smart Grid Subcommittee

2006

IBM Innovation Jam identified IUN as “top idea”

IBM acquired FileNet, MRO, ISS and Micromuse

Commissioned Austin and LaGaude E&U Solution Labs

IBM launched E&U Partner Industry Network

2007

IBM invests $100M in Energy & Utilities Industry Growth Case over 4 years

IBM founded the Global Intelligent Utility Network Coalition

IBM chairs GridWise Alliance

2004IBM begins Energy Hub

development

Launched e-SCADA

IBM signs global AMM collaboration agreement

with Enel

IBM is investing in the Energy and Utilities Industry for the long term

2010Global Smart Grid Federation formed with IBM as chair

Launched IBM Intelligent Utility Network Communications Services Offering

Global IUN Coalition develops and launches model for CO2 impact of smart grid

IBM acquired Intelliden, Open Page, Netezza, BigFixand Lombardi

2010

Page 3: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation3 IBM Proprietary3

Something profound is now happening with the infusion of intelligence into the way the world works

Our world is becoming

INSTRUMENTED

Our world is becoming

INTERCONNECTED

Virtually all things are becoming

INTELLIGENT

... Our planet is becoming smarter

Page 4: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation4 IBM Proprietary

IBM’s experience and observations after more than 80 Smart Grid projects

Historically, Information Technology has been under utilized by Utilities

Technology is not the primary challenge in a Smart Grid project

Timeline: Deployment can be very fast and supported by a business case

Investments: benefits from the first projects can provide the investment for the rest of the journey

“Do nothing” strategy turns into more significant losses in the future and visible failure in front of the customers.

Worldwide, IBM is seen as the most capable of all firms by IDC: Business Consulting Services 2013 Vendor Analysis

IDC MarketScape: WW Business Consulting Market

IDC MarketScape: WW Business Consulting Market

Page 5: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation5 IBM Proprietary

Smart Grid Implementation Progression Summary

5

Solar

Wind

Solar

Wind

HydroelectricSolar

NuclearWind

Energy Storage

Energy Storage

Energy Storage

UTILITY

Plug-in Vehicle

Coal/Natural Gas

Converseand share

information, analyzing and acting upon it

to balance supply with

demand given real-

time conditions

Integrate consumers and providers with the

network & enable participation &

conversation

Orchestrate the network and its

participants to continuously assure an optimized, secure,

balanced and reliable network

Optimizenetwork

functions based on

rules & constraints

Measure& Control

Gain observability

over the network and

automate control functions

Orchestrate

Connect Participants

Analyze & Act

Optimize

Monitor & Automate (Network)

Maturity over timeBasic Functionality Advanced Functionality

One-way Flow

Participatory

Network

Page 6: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation6 IBM Proprietary

Smart Grid building blocks are composed of many individual technologies from both Operations & Information Technology Fields

Intelligent

Connected

Integrated

Automated

Informed

Act

Advanced Electric Meters

In-Home displays

Personal Computers

Load Control Devices

Smart Appliances

Handheld Data Devices

Advanced Gas MetersAdvanced Water Meters

Electric Vehicles Outlets

Solar Panels

Reclosers

Condition Sensors

Voltage Controllers

Switches

Substation & Grid Devices

Smart MetersIn-home Devices

Ruggedized Laptops

Mobile Devices Distributed Resources

Cell Phones

Wind Turbines

Home Area Network

Neighborhood Network

AccessNetwork

Backhaul Network

ExtranetOffice Network

1. Smart, ConnectedDevices

2. Integrated Communication Networks

3. System Integration Platform

4. Applications & Analytics

CHP

Servers System and Network Management

Storage and Backup

Business Process Management

Computing Infrastructure

Application & DataIntegration

Systems Management

Security Management

Messaging & Web Services

Servers System and Network Management

Storage and Backup

Business Process Management

Computing Infrastructure

Application & DataIntegration

Systems Management

Security Management

Messaging & Web Services

EMS DMS

MDMS

Meter Data Collection Load Control

GISNetwork Analytics

OMSAsset Management

CIS

Call Management

WMS

5. Presentation Employee Portal/Dashboard

Field Employee Mobile Devices

Display Device Interface

Customer Mobile Devices

Customer Web

Paper Bills

Energy Storage

….We are seeing the Convergence of IT and OT

Page 7: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation7 IBM Proprietary

Smart Meters are a practical first step in the Smart Grid journey, bringing together the Customer, Grid and Work & Asset domains

Improving billing accuracy

Reducing operational costs

Providing meaningful consumption information

Reducing overall and peak demand

Accelerate electric vehicle adoption

Enabling more micro-generation

Supporting implementation of smart grids

Improving efficiency of industry processes

Proactively managing customer debt

Utilising electric vehicle storage capability

Integrating intelligent devices and appliances for demand management

Enabling increased use of intermittent energy supplies

Services beyond the meter

Operation of “virtual power plants”

Page 8: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation8 IBM Proprietary

Global Smart Metering Technology Progression

2002 2004 2006 2008 2010 2012 2014

Generation 5 - Europe and Asia Charting the Path

110 million smart meters in Europe by 2015, 240 million by 2020

53 million smart meters in Asia Pacific by 2010, 350 million by 2016

600 to 700 million smart meters in China by 2020 Technology driven by large, more centrally controlled

deployments in China, Spain, France, Norway and the United Kingdom

Move to standard protocols between the meter and the concentrator

Sources: Berg Insight “Smart Metering – World 2010,” July 2010; Pike Research “Smart Grid Deployment Tracker 3Q10,”; IBM research

Gen 1 – US ,1 way comm.

Gen 2 – Enel , 2 way comm.

Gen 3 – NA , restart

Gen 4 – NA , accelerates

Gen 5

Page 9: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation9 IBM Proprietary9

IBM believes that a significant business model transformation is happening

Page 10: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation10 IBM Proprietary10

Today, energy utilities face strategic challenges in all aspects of the business across the eight SGMM domains

Domain Capabilities Challenges

Strategy, Management and Regulatory

Includes vision, strategic planning, decision making, strategy execution, and discipline, regulatory, and investment process

Increasing emphasis on reducing consumption

Reconciling new policy mandates vs. existing revenue models

Developing means to maximize policy outcomes and partnerships

Work and Asset Management

Includes optimizing the assets and resources (people and equipment), operating and maintaining assets based on up-to-date, fact-based performance data

Managing aging assets

Meeting capital constraints

Finding projects that beat the cost of capital

Customer Management and Experience

Includes retail, customer care, pricing options and control, advanced services, advanced visibility into utilization quality, and performance

Meeting increasing customer expectations

Developing multi-channel communication capabilities with customers

Managing customer perceptions of new products/services

OrganizationIncludes communications, culture, structure,

training and education, and knowledge management

Planning for rapid and flexible workforce deployment

Recruiting and retaining a highly skilled knowledge-based workforce

Grid OperationsIncludes advanced grid observability, control,

quality, and reliability

Finding and realizing efficiencies in day-to-day operations

Re-aligning traditional structures and decision-making processes

Emphasizing workforce and customer safety

TechnologyIncludes information, engineering, integration of

information and operational technology, standards, and business analytics tools

Investing in initiatives relevant to customer and industry developments

Integrating new systems with existing technologies seamlessly

Enhancing flexibility and prolonging the lifespan of existing assets

Implementing data governance, data quality, security and privacy

Societal and Environmental

Includes conservation and green initiatives, sustainability, economics, and the ability to integrate alternative and distributed energy

Initiating conservation and green projects

Increasing emphasis on sustainability, economics and ability to integrate alternative and distributed energy

Value Chain Integration

Includes enabling demand and supply management, and allowing for distributed generation and load management

Enabling demand and supply management, distributed generation, load management

Leveraging market opportunities

Domain Capabilities Challenges

Strategy, Management and Regulatory

Includes vision, strategic planning, decision making, strategy execution, and discipline, regulatory, and investment process

Increasing emphasis on reducing consumption

Reconciling new policy mandates vs. existing revenue models

Developing means to maximize policy outcomes and partnerships

Work and Asset Management

Includes optimizing the assets and resources (people and equipment), operating and maintaining assets based on up-to-date, fact-based performance data

Managing aging assets

Meeting capital constraints

Finding projects that beat the cost of capital

Customer Management and Experience

Includes retail, customer care, pricing options and control, advanced services, advanced visibility into utilization quality, and performance

Meeting increasing customer expectations

Developing multi-channel communication capabilities with customers

Managing customer perceptions of new products/services

OrganizationIncludes communications, culture, structure,

training and education, and knowledge management

Planning for rapid and flexible workforce deployment

Recruiting and retaining a highly skilled knowledge-based workforce

Grid OperationsIncludes advanced grid observability, control,

quality, and reliability

Finding and realizing efficiencies in day-to-day operations

Re-aligning traditional structures and decision-making processes

Emphasizing workforce and customer safety

TechnologyIncludes information, engineering, integration of

information and operational technology, standards, and business analytics tools

Investing in initiatives relevant to customer and industry developments

Integrating new systems with existing technologies seamlessly

Enhancing flexibility and prolonging the lifespan of existing assets

Implementing data governance, data quality, security and privacy

Societal and Environmental

Includes conservation and green initiatives, sustainability, economics, and the ability to integrate alternative and distributed energy

Initiating conservation and green projects

Increasing emphasis on sustainability, economics and ability to integrate alternative and distributed energy

Value Chain Integration

Includes enabling demand and supply management, and allowing for distributed generation and load management

Enabling demand and supply management, distributed generation, load management

Leveraging market opportunities

Page 11: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation11 IBM Proprietary

Our approach capitalizes on three foundational capabilities for SmartGrid

Solution Development

IBM Research

Solution Delivery

Nuclear Power Advisory Council

Global IUN Coalition

Partner Ecosystem

SOLUTION DEVELOPMENT & DELIVERY

POLICYTHOUGHT

LEADERSHIP

GSGF

GW Architecture Council

Page 12: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM CorporationIBM Proprietary04/21/23

Smart Grid Domains: Important Elements (1 thru 4)

Societal and Environmental

TechnologyIncludes: Information, engineering, integration of information and operational technology, standards, and business analytics tools

A cohesive technology strategy must connect and support the innumerable data sources and users, that make up a Smart Grid, today and into the future.

Includes: Conservation and green initiatives, sustainability, economics and ability to integrate alternative and distributed energy

Smart Grid can provide the ability for a utility, and society, to make choices and take advantage of energy alternatives and efficiencies, regarding both production and consumption.

People and Technology DomainsExamines the specific changes brought about through a Smart Grid transformation.

Strategy, Management & Regulatory

OrganizationIncludes: Vision, strategic planning, decision making, strategy execution and discipline, regulatory, investment process

The mission, vision, strategy, and how it is managed must be fully integrated in order to guide the way through a successful Smart Grid transformation.

Includes: Communications, culture, structure

For Smart Grid to be successful, the organizational structure must promote and reward cross functional planning and design and operations, but still allow for empowered decision making.

Page 13: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM CorporationIBM Proprietary04/21/23

Smart Grid Domains: Important Elements (5 thru 8)

Work and Asset Management

Grid Operations

Includes: Optimizing the assets and resources (people and equipment)

Operating and maintaining assets based on up to date, fact based performance data, enabling the evolution from preventative and reactive to predictive and self healing for more efficient use of resources.

Includes: Advanced grid observability & advanced grid control, quality and reliability

A solid core foundation of intelligent grid components and operational design, using technology and automation fused with enterprise processes becomes a holistic Smart Grid.

Process DomainsExamines the specific changes brought about through a Smart Grid transformation.

Value Chain Integration

Includes: Enabling demand and supply management, distributed generation, load management, leveraging market opportunities

Extending automation beyond traditional boundaries, and across the entire value chain, opens opportunities for innovation and efficiencies.

Customer Management and Experience

Includes: Retail, customer care, pricing options and control, advanced services and visibility into utilization quality, and performance

Through Smart Grid, the customer becomes empowered to make their own choices regarding their use and cost of energy.

Page 14: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation14 IBM Proprietary

Lessons learned when deploying Smart Grid Projects

6 main reasons of increased cost of ownership and implementation:

1. Interfaces – a factor of additional instability of the application. Consider implementing any base functionality as a first choice. Target to keep only required system interfaces (for example, meter reading to billing).

2. Standardization of forms and reports: a project of such scale requires a dedicated team for creating of unified forms and reports – it is a separate process, which is a part of Conceptual Design phase.

3. Data readiness - consider as a separate project that requires detailed preparation prior to the implementation project, as well as change management and monitoring during implementation.

4. Unwillingness to change business processes and functionality are the reasons of redundant and unnecessary modifications standard software, increasing both initial isntallation and later maintenance/upgrade costs.

5. IT, Engineering and Business departments must be motivated for changes and clearly see their future benefits.

6. KPIs – expected benefits and Business Value for the whole enterprises should be agreed before starting the project. Any additional “tuning” of the System should be considered in terms of Business Value for the whole enterprise.

Page 15: © 2013 IBM Corporation ROAD TO SMARTGRID Serhan ÖZHAN IBM Global Hizmetler Enerji Sektör Lideri ICSG – ROAD to SmartGrid

© 2013 IBM Corporation

TEŞEKKÜRLER

Serhan ÖZHANIBM Global Business Services Energy & Utilities Leader

T: +90 212 317 17 34M: +90 530 317 17 34M: +90 533 651 51 28email: [email protected]

ICSG – ROAD to SmartGrid