leslie j. pedigo assistant director of leadership education university of kentucky t’corey wright...
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Not Just a Desk Job: Utilizing Student Workers’ Skills to Promote OrgSync
Leslie J. Pedigo
Assistant Director of Leadership Education
University of Kentucky
T’Corey Wright
Campus Life Ambassador
University of North Texas
Overview What is UNT like? What are Campus Life Ambassadors (CLAs)? How do we get our CLAs? What do they do? How do they use OrgSync? Where are we going with the CLA program?
University of North Texas
Public research University in Denton, TX hosting 36,000 undergraduate and graduate students
OrgSync is managed by Student Activitieso 350 + student organizationso Campus-wide events and traditionso Non-traditional and commuter studentso Campus Life Ambassador program
Student Activities consists of one director, 3 coordinators, and 2 graduate assistants
Bought OrgSync in 2009 Conducted a “re-launch” in Fall 2012 with addition of
organization orientations, and the CLA program in its 2nd year
What is a Campus Life Ambassador (CLA)?
Purpose:o Engage student leaders in the mission of the Student Activities
Center o CLAs support front desk operations and departmental events o Represent Student Activities in presentations and marketing
efforts o Assist student organizations with registration and event planningo Advise students on opportunities for involvement on campus
Half Student Assistant/Half Campus Life Ambassador
Information Session Purpose: Help students decide if this is a good fit for
them, and to provide students with an opportunity to ask questions of a current CLA and supervisor.
Information included:o Skills neededo Tasks they might be working ono Benefits of being a CLAo Application process
Application/Selection Process
Applied through 2 formats:o Student Employee applicationo OrgSync application
Required materials:o Letter of Recommendationo Essay Questionso Resumeo Anticipated Class Schedule
In-person interview
Training
Student Assistant Role Office protocol and
procedures Office Technology How to handle an
aggressive visitor Forms Organization Registration
Process
CLA Role Ambassador
Expectations Involvement Advising
Process and Practice OrgSync Tutorial Purpose of Campus
Involvement
Involvement Advising Purpose: CLA helps find organizations that meets
students’ interests, hobbies, talents, and time interests Process:
o Student Activities promotes involvement advisingo CLAs contact interested students, set up appointment, and send
Involvement Menuo Prior to advising session, student fills out pre-assessmento Session is held in a private office in the Student Activities Centero Student leaves with three organizations/campus programs and
events they are interested in getting involved ino Fills out post-assessmento CLA follows up with student 2 weeks after session to see if they
have any additional questions or need any help getting involved
New Organization One-on-Ones
Purpose: one-on-one meeting with an officer of the new student organization to get more of an understanding about the organization and it’s plans
Also inform new org about resources offered in Student Activities o Bank Accountso Event Bulletins on OSo Event Funding (with SGA)o Officer Transitiono Printingo Sponsorships
Presentations The CLA’s also present on a number of topics for
students, faculty, and staff o How to Get Involvedo Campus Wide Events and Traditions o Non-Traditional and Commuter Student Services o Officer Transition o Event Planning o Student Activities as a whole
The CLA’s, with supervisor approval, are responsible for creating new presentations as they come to save and present in the future
Organization Orientations
Required orientation with the purpose of student organization officers learning functions of running their organization, contact information for assistance, benefits of registration, and a short 20 minute OrgSync tutorial.
OrgSync tutorial included:o How to registero Communication featureso People function (how to make someone an administrator)o Important Formso Events (how to request on community calendar)o Personal Settings (enabling/disabling SMS and email features)
Also included is upcoming events and resources, where we promote OrgSync tutorials
OrgSync OrgSync How-To Videos:
o Starting this Summer, the CLAs will begin making videos to explain the most common organizational uses of OS
o Goal is to have an ongoing video series to help students with any problems or uncertainty that they have with OS
Tutorials:o Departments and student organizations and other groups can
request to have a CLA come and do a thorough tutorial of features of OrgSync
Office Use of OrgSynco CLAs have a portal where they can input files/forms,
communicate, and keep track of room reservations, organization events
Assessment Learning Outcomes:
o Students who participate in the Campus Life Ambassador Program will be able to correctly articulate campus policy related to student organizations as measured by 80% accuracy rate on a post-training questionnaire.
o Students who participate in the Campus Life Ambassador program will be able to list and give a basic description of at least 3 campus resources for student organizations, as measured on a post-training questionnaire.
Performance Evaluation:o Mid-Semester and End of Year
Conclusion CLAs from a supervisor’s perspective
o Growth and professional developmento Individual projects and one-on-ones with supervisor
Progression of program Goals:
o See a growth of organizations ask for OrgSync trainingso CLA’s have prior knowledge of OrgSync and Student Activities
prior to applyingo Increase number of students requesting involvement advising
sessions• Promote the Involvement Advising service more heavily
o Bring involvement advising process to the students
