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Administration

Quiz 5 is up on the class Web site! Look at grades (“Quiz average”), let me know

who will take the final in Quiz 5– Missing anything

Extra credit due Wednesday before class. Bagels and orange juice tomorrow! Assignment 5 … out of time! Free 10%

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Administration

What we have left?– Quiz 5– Final (optional)– Participation grade (I determine this)– New participation grade (We both determine this)

Today we are going to hit several important points:– Ethics, e-Government, Networking

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Assignment 4 Recap

Please create an event table, context diagram, and DFD fragments for the following system.

Many high-tech art galleries use iPads to assist visitors on self-guided tours. Visitors can walk through a gallery, point the iPad at a painting, and then the iPad will automatically display information about the painting (such as date created, description, artist name, etc.) The University Art Gallery would like to provide their visitors with this functionality, and have asked you to design a custom iPad app. The app needs the following functionality:

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Assignment 4 Recap

Administrators can upload “painting information and images” to the app. This information is processed by the app and then stored in a “painting database”.

Visitors can comment on paintings using the app. Visitors submit a comment and then the system will automatically associate the comment with a picture and store it in a “comment database”.

Other Art Galleries can purchase a digital copy of a painting. They input what painting they want to purchase into the app, the app then retrieves the painting from the “painting database”, and then sends an email with the digital painting back to the Art Gallery.

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I talk about what the minimum requirements are…

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Event Trigger Source Use Case Response Destination

Today’s Learning Objectives

List a few current events in information systems news Create an event table, context diagram, and DFD

fragment Discuss ethical considerations in IT Explain how to protect your privacy online Compare and contrast different types of e-government Describe two forms of e-government that are relevant to

you. Diagram how the internet works

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Ethics

What is Ethics?

The principles of right and wrong that individuals use to make choices to guide their behaviors.

Ethics vs. Legality

Something that is unethical is not necessarily illegal.

General Ethical Categories

Privacy Issues – what kinds of data should and should not be stored about individuals?

Accuracy Issues – is the information collected authentic and accurate?

Property Issues – who owns the information and how is it valued?

Accessibility Issues – who should have access to information? Should they pay for it?

Threats to Privacy

Data aggregators, digital dossiers, and profiling

Electronic Surveillance

Personal Information in Databases

Information on Internet Bulletin Boards, Newsgroups, and Social Networking Sites

Data Aggregators, Digital Dossiers, and Profiling

Electronic Surveillance

IT Ethics: Privacy

http://www.aclu.org/pizza/images/screen.swf

Personal Information in Databases

Banks Utility companies Government agencies Credit reporting agencies

Information on Internet Bulletin Boards, Newsgroups, and Social Networking Sites

“Family Emergency”

Social Networking Sites Can Cause You Problems

Anyone can post derogatory information about you anonymously.

Depending upon your privacy settings, most anyone can locate your personal information.

Do you leave your full birth date on Facebook?

The bad: http://blogs.forbes.com/kashmirhill/2011/06/20/now-your-embarrassingjob-threatening-facebook-photos-will-haunt-you-for-seven-years/

The good?

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What Can You Do?

First, be careful what information you post on social networking sites.

Second, a company, ReputationDefender, says it can remove derogatory information from the Web.

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MIS 111: Computers and the Inter-networked Society

Class 5: E-Government

August 8th, 2011

E-Government

Government-to-citizen (G2C)– Examples include tax filing, driver’s license renewal, permits, licenses, etc.

Government-to-government (G2G)– Examples include child support filing, criminal offender information,

Homeland Security reporting, etc.

Government-to-business (G2B)– Examples include tax filing, obtaining permits

Government-to-employee (G2E) or Intra-Governmental Efficiency and Effectiveness (IEE)

– Examples include intranets and employee portals

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Phases of E-Government

1. Publish– Canada has one of the best portals for governmental info

in the world 2. Interact

– Nambian Parliament allows people to participate in political discussions through its website

3. Transact– Vietnamese website offers one-stop shopping for

businesses and investors seeking to obtain government licenses

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Changing Expectations for Citizens

1997– Email 2%– Web 1%– 97% Phone/In Person

2002– Email 30%– Web 56%– Cross Channel 9%– Phone/In Person 5%

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E-Gov Strategy Report, 2002

An effective E-Government strategy will result in…– Simplifying delivery of services to citizens;– Eliminating layers of government management;– Simplifying agencies' business processes and reducing costs

through integrating and eliminating systems;– Streamlining government operations to guarantee rapid

response to citizen needs.– … reduced calls and visits to government offices thus increasing

the value of those services that must still be made available in that way.

– …better evidence-based policymaking.

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Filing Taxes Online

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IRS.gov

Usability rating? Should online services be easier to use than

those in the physical world? Does IRS.gov live up to the 2002 guidelines?

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3rd Party Software?

http://turbotax.intuit.com/ Lots of others

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E-Verify Debate

E-Verify

What is E-Verify? Should its use be enforced?

Blue – no action Orange – recommended Red – passed

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Medical Records Required…

Congress included a formula of both incentives (up to $44K per physician under Medicare or up to $65K over 6 years, under Medicaid) and penalties (i.e. decreased Medicare/Medicaid reimbursements for covered patients to doctors who fail to use EMR's by 2015) for EMR/EHR adoption versus continued use of paper records as part of the Health Information Technology for Economic and Clinical Health (HITECH) Act, enacted as part of the American Recovery and Reinvestment Act of 2009.[3]

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Why?

Pros Cons Should this be mandated? What will the proposed database do, and what are

its intended benefits? Do you agree or disagree with the proposed

database? What are the consequences of creating such a

database?

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Increase efficiency? Decrease errors? Privacy, theft?

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What will be next?

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E-Government, friend or foe?

Designed to build trust in the people– Should we take the information provided at face

value?

Designed to encourage the people’s participation– Can e-government remove the boundaries

between the people and the government completely?

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COPLINK: Gov. Information Sharing

Developed by the Artificial Intelligence Lab at the University of Arizona (Hsinchun Chen)

Provides police officers with criminal information – names, descriptions, weapons, locations, vehicles, etc.

Shared across departments for effectiveness

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COPLINK

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Networking: how does the internet work

Scenario: You order a lot of items on Amazon. What is the process of getting those items to you?– Post office– Mail box– Address– Multiple packages?

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Networking

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