1 hcl’s oracle capability north america 1270 emea 400 latin america 100 anz 100 india 1170 apac...
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HCL’s Oracle capability
North America
1270
EMEA400
Latin America
100 ANZ100
India1170
APAC210Consultants
Global Oracle Team
30 standard Specializations and Accreditation in all areas relevant to global rollouts
13 Advanced Specializations
Very senior, experienced EBS delivery team
Oracle Consultants 3250+
Active customers 190 +
Countries 31
Offices 60
Global Delivery Centers 15
Practice Summary Oracle E-Business Suite
Siebel
JD Edwards
PeopleSoft
Hyperion/ OBIEE/ OBIA/ Technology
Demantra/ Primavera
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Example traditional deployment approach with a single design and deploy, phased country roll in
Technical ReleaseSolution build
Solution Testing
Tech cutover
teams Release dependencies
Wave Solution design &
specificationCountry A
Technical Go Live for all countries in wave
Individual Business Go Lives
Local roll out &business readiness teams
Blueprint and Fit/Gap for TLS and business
Critical for countries in scope
UAT
Country B Country C
UAT for countries in the wave – sign off of
local variations
Country based final data migration, end
user training and business readiness
Local Deployment teams set up at outset to manage on the ground alignment
Solution build for all countries, data loaded and
solution proved
Countries assigned to slots. 3 month
preparation required
Minor changes included to retain alignment during
preparation
3© 2013 HCL – Proprietary & Confidential
Stabalise
Example Industrialised Deployment Approach – multiple countries is a wave, with single go lives
Deploy Pilot
Release (build/test/tech deploy)
LocalisationDesign
End to End Wave & Go Lives
Technical Go Live
Business Go Lives
Handover CR Specs
Scope and plan
Wave Team Offshore Release Engine
BU Local Deployment
Wave N
Legend
GP
Deploy (Data & bus ready)
LocalisationDesign
Scope & plan
Wave 2
Country A Country B
Release (build/test/tech deploy)
Wave N+ 2
Deploy ( Data & bus ready)
Release (build/test/tech deploy)
Localisation Design
Scope & plan
Country C D E
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Advantages of model
Central team that is very strong on the template and able to
– Do rapid design localisations and recognise critical gaps – Increasing template adherence and maintain cost and plan schedule
Leverage Offshore cost savings through a repeatable delivery engine for the release component
– Bundle technical services into an integrated and repeatable release engine– Leverage costs for certain skills in a low cost region
Split in technical go live and business go-live reducing risk
– It allows a longer elapsed time to complete the design and build, test activities– Provided a flexible roll in for the business units at the business go-lives i.e. Business
can be rescheduled in the event of a delay to the next drop
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Our industrialised approach offers flexibility given the scope of Oracle solution
Deploy ( Data & buinesss
readiness)
RealisationDetailedDesign
Scoping and Planning
DetailedDesign Team
Build, Test and Data Team
Data Cutover and Regional Deployment Team
Deployment Wave N
Country A + B
Country C + D
Deploy ( Data & Buinesss
Readiness)
CountryE + F
Country G + H
Shortergo-live cadence
UAT and Tech C/OTeam
Final Prep
GPOsFunctional SMEs
Deployment Wave N+1
Technical Go Live
Business Go Lives
Handover
Legend
• Plan cadence of technical releases duration every e.g. 4 months• Central team that does design rolling through the waves sequentially• Decouple technical and business go-lives, business go-lives every e.g. 2
months to reduce business risk (allows more business roll in flexibility)
Early Engagement
ArchitectsBusiness Readiness
RealisationDetailedDesign
Scoping and Planning
Final Prep
Early Engagement
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HCL’s Global Delivery model enables Industrialised delivery practices through highly skilled teams
Core Team DeploymentManagement
Fit Gap & Deployment
Team
Offshore COEIndustrial Strength
Delivery
BuildData
Test
Scope & Planning
Offshore CoE Delivery Local build extensions Testing Data Migration factory Development factory Training Materials Security extensions Environment Management
Offshore CoE Delivery Local build extensions Testing Data Migration factory Development factory Training Materials Security extensions Environment Management
Regional Deployment Teams Local fit/gap co-ordination, language Co-ordinate local deployment Data cleanup and local cutover Business readiness Hypercare
Regional Deployment Teams Local fit/gap co-ordination, language Co-ordinate local deployment Data cleanup and local cutover Business readiness Hypercare
Scope and Planning Template Adoption Plan ‘Big ticket’ items Data Quality Actions
Scope and Planning Template Adoption Plan ‘Big ticket’ items Data Quality Actions
Core Team Programme management Liaison with Global Template Design
Authority Build Management Central Deployment co-ordination &
Management
Core Team Programme management Liaison with Global Template Design
Authority Build Management Central Deployment co-ordination &
Management
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HCL - TLS Database
8© 2013 HCL – Proprietary & Confidential
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Create / Approve LT
CRs
FUT
CH Tech Go-Live
Build and Test Legacy System Changes
C/O
Legacy Testing & Integration Test / UAT Support
Build LT Localisations
FDR
CH Bus.Go-live
Solution Adoption (Fit Gap)
Legacy Data Cleansing & Migration – 3 load cycles
FRICE DDS(Func + Tech)
Regress & Tech Test
Communication (Strategy/ Communication Plan/ Broadcasting/ Feedback Loop)
Data Analysis & Preparation
Legacy System Design Specs
LT S
oluti
onLo
calis
ation
Dat
aBu
sine
ss R
eadi
ness
Loca
l Sys
tem
Cha
nges IT 1
Data Mapping & Cleansing Prep
UATManage Business Cut-Over
Mobilise Change Network and
Regional teams
Training Materials Localised
RoleCards
Change Action Plan
TNA and Training Plan
UAT training & prep
Person to Job Mapping and
S&A
Business readiness assessments & change executionChange Impact Assessment
HR consultation plan Top Up
End User Training
Validate Benefits Case
Comms and Stakeholder Planning
Enable Benefits Case Realise Benefits CaseIdentify Regional Benefits
Data Analysis and Cleansing Plan
IT 2
Local Config Baseline
Gap FDSBig Ticket Items
Early Engagement Scope and Planning Detailed Design Final PrepRealisation Deploy
DL1 DL2 CT1
Pre-ScopeAssess.
Local Infra and legacy change impact
Initiate Convergent Projects
Drive commonality and LT policy adoption
ReadinessAssess.
TLS Requs
ScopeDoco
Approve Legacy CRs
Release Plan
Plan and Budget
Data Extract Transform, Load
Design
RoleTo job mapping
TTT
Local SOPs Updated
Benefits Plans
KT to BAU
ProvisionUsers
Business Ramp-down
Local Floor Walker Support
Transition to BAU Support
Close-out
Wave Closed
PI Review
Business Ramp-up monitoring
OptimiseProcedures
EstablishRegional
Governance
Plan Regional Team
AssessRisk
TranslationsTrans Cat
Cutover Plan
ControlsFramework
QRCPlan
Integ Test Complete
Build / FUT Complete
Design Approved
Scope and Plans Approved
Early Engagement Competed
TechC/O
End User Training
C/OFDR
Manage Business Cut-Over
We use a Deployment Toolkit, supported by HCL accelerators to ‘de-skill’ the deployment activity
HCL can accelerate localisation activities through the use of our: Architectural Assessment Templates Solution Questionnaires Local Configuration Baseline templates Tax, Legal and Statutory localisation toolkit
Create / Approve LT
CRs
Solution Adoption (Fit Gap)
Local Config Baseline
Gap FDSBig Ticket Items
Pre-ScopeAssess.
TLS Requs
ScopeDoco Trans Cat
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APSE drives the industrialization of delivery processes, KPI monitoring and continuous improvement
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APSE controls across regions and time-zonesemail Alerts APSE Reports
MS Project IntegrationStatus Reporting
When a user is assigned as the owner
of the next step in a workflow, they receive
an email alert informing them of the task and the due date
APSE custom reports enable team members,
team leads and managers to view the current status of all
deliverables during a project
APSE reports showing status and task details can be easily exported
to Excel – enabling programme wide
status reports to be created in minutes
APSE workflow information (dates,
status and owners) can be synchronised with
MS Project to keep overall programme
plans up to date and accurate
APSE workflow drives individual, team & project mgmt.
Managing Fit/Gap design validation with the countries using APSE
Validation status and outcome of each process can be tracked and monitored by each impacted business unit