2014 fcc eeo public file report for suddenlink ... · 6786 inside sales representative employee...

2014 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK COMMUNICATIONS

Employment Unit # 11980 – [Brazos CO, TX]

This Report Covers September 1, 2013 – August 31, 2014

Total # of Full-Time Vacancies Filled During Reporting Period: 43

Total # of People Interviewed for Full-Time Vacancies During Reporting Period: 149

Please see attached recruitment source list for recruitment source contact information. .

Req. # Position Title Recruitment Source(s) Used to Fill

Vacancy

Number of Interviews

Referred by Each

Recruitment Source

Number of Hires

Referred by Each

Recruitment Source

6555 Direct Sales Rep I aggielandhelpwanted.com 1 1

ZipRecruiter** 6 2

CareerBuilder 4 1

Employee Referral 1

TV 11 1

TX Workforce 1

Indeed.com 4

Suddenlink Website 3

Email from passive sourcing 5 2

Internal

Total 36 7

7123 Broadband Technician I Internal 1 2

Indeed.com 1

TX WORKFORCE

Suddenlink Website

Total 2 2

7337 Direct Sales Rep I Indeed.com 3 1

Employee Referral 3 1

Internet Job Board 1 1

aggielandhelpwanted.com 1

CareerBuilder 1


TX Workforce 2

Total 12 3

7456 Construction Coordinator I Suddenlink Website 1 1

TX WORKFORCE

Internal

Total 1 1

7555 Direct Sales Rep I Employee Referral 3 2


CareerBuilder 2 1

TV 3 1

Indeed.com 2

Email from passive sourcing 1

Chamber of Commerce Job Fair 1


TX WORKFORCE

Total 15 4

7737 Broadband Technician I Employee Referral 2 2

TX WORKFORCE

Suddenlink Website

Internal

Total 2 2

7750 Direct Sales Rep I Employee Referral 4 1


Indeed.com 2

Email from passive sourcing 1

TV 3


TX WORKFORCE

Total 14 1

7803 Retail Sales Agent I Employee Referral 2 1

Internal 1 1

TX WORKFORCE

Suddenlink Website

Total 3 2

8002 Direct Sales Rep I TV 7 2

Indeed.com 4 1


Suddenlink Website

Internet Job Board 3 1

TX Workforce 1

Email from passive sourcing

ZipRecruiter** 3

CareerBuilder 1

Total 22 6

6663 Sales Assistant Supervisor


Internet Job Board: Indeed.com* 0 0

Suddenlink.com 0 0

Texas Workforce Commission 0 0

Internal Applicant 4 1

Total 1

6681 Traffic Coordinator

Employee Referral 0

0


Suddenlink.com 1 1



Total 1 1

6757 Account Executive

Employee Referral 3

1


Suddenlink.com 0 0



Total 3 1

6786 Inside Sales Representative

Employee Referral 1

1


Suddenlink.com 0 0



TV Commercial 1 0

Internet Job Board: Aggielandhelpwanted.com 1 0

Total 7 1

6878 Digital Encoder

Employee Referral 2

0


Suddenlink.com 2 1



Total 5 1


Employee Referral 1

1


Suddenlink.com 0 0



Total 1 1


Employee Referral 1

1


Suddenlink.com 0 0



Total 1 1

7294 Sales Assistant Employee Referral 2 1


Suddenlink.com 0 0



Total 3 1

7502 Producer/Director Employee Referral 1 1


Suddenlink.com 0 0



Total 5 1

7600 Marketing Intern Employee Referral 0 0


Suddenlink.com 0 0



Internet Job Board: SimplyHired.com* 1 0

Texas A&M Mays Business School 4 0

Total 6 1

7715 Traffic Coordinator Employee Referral 0 0


Suddenlink.com 0 0



Spherion Temp Agency 1 1

Total 1 1

7719 Local Sales Manager Employee Referral 0 0


Suddenlink.com 1 1



Total 1 1

7787 Operations Supervisor – Media Employee Referral 0 0


Suddenlink.com 0 0



Total 2 1

7816 National Sales Coordinator Employee Referral 1 1


Suddenlink.com 0 0



Total 1 1

7966 Traffic Coordinator Employee Referral 1 1


Suddenlink.com 0 0



Total 1 1

*The applicant cited a referral source that Suddenlink did not use to fill the position, most likely because the source picked up the job posting from a recruitment

source that Suddenlink did use and ran it independently

SUPPLEMENTAL RECRUITMENT INITIATIVES COMPLETED DURING REPORTING PERIOD

Date Initiative Description/Participation Participants

Ongoing Post all jobs on Suddenlink Internal Website

The Texoma Region posts all internal and external postings on the Suddenlink Career website.

Claribel Cardona-Lassen - HR Generalist; Catrina Johnson - HR Generalist; Jana Parry; Recruiter

Ongoing Employee Referral Program

Texoma Region provides and employee referral incentive

All Suddenlink Employees

Ongoing Step Progression Program

Suddenlink has developed and implemented a training and certification program designed to assist unit personnel in acquiring the skills & certificates necessary to qualify for promoting into higher level positions. Specifically, the unit pays for and facilitates attendance at NCTI training courses for it’s’ technician employees.

Texoma Training Department

Ongoing Passive Candidate Mining

Searching passive candidates who's resumes exhibit strong experience in direct sales -CareerBuilder, Resume Bucket

Jana Parry - Recruiter

Ongoing WOW Cards Business cards given to anyone providing excellent service in the community congratulating customer service skills and directing to open positions on Suddenlink website.

All Suddenlink Leaders

Ongoing Now Hiring Banner at Local Offices

Now Hiring Banner displayed at each local office either outside or inside building depending on municipal restrictions.

Local Offices

Ongoing TV Commercials

Suddenlink runs TV commercials in each market advertising now hiring

Shelley Vaughn - Marketing Manager

Ongoing Leadership Development Program

Supervisors participate in various supervisory training including Your Role as Supervisor, Managing Within The Law, Coaching Training, Behavioral Interviewing, and Positive Employee Relations.

Suddenlink Leaders and Potential Leaders

4/16/2014 Bryan Chamber of Commerce Job Fair

participated in the COC Job fair for purpose of recruiting sales Reps

Jana Parry - Recruiter

RECRUITMENT SOURCE LIST

Name of Recruitment Source Address Contact Telephone Number/Email

Entitled to Notification?

Interviewees Hires Referred Referred

Passive Sourcing N/A N/A [email protected]

m N 7 2

Direct Employers

9002 N. Purdue Road, Indianapolis,

Indiana 46268 Tom

Eckhart 317.874.9101,

[email protected] N 0 0

Indeed.com

7501 N Capital of Texas Hwy Building B Austin, TX

78731 Tad

Schwartz 203.653.5245 N 22 3

CareerBuilder

200 N. LaSalle Street, Suite

1100, Chicago, IL

60601

Jill Bockenste

tte

312.698.0684 Jill.bockenstette@careerb

uilder.com N 11 3

Infinity Marketing Concepts

874 S Pleasantburg

Drive Greenville, SC

29607 Christine Brunner 864.235.1700 N 0 0

Zip Recruiter**

1453 Third Street

Promenade, #335 Santa Monica, CA

90401 Emily Clack 310.295.2210 N 8 2

mailto:[email protected]

mailto:[email protected]

Aggielandhelpwanted.com

11 Abrams Road Central

Valley, NY 10917

Sarah Marrie 800.365.8630 ext. 9397 N 5 1

Texas Workforce Center

3991 East 29th

Street Bryan,

TX 77805 Douglas Boone 979.595.2801 ext. 2140 Y 6 0

Suddenlink Website N/A N/A www.work4suddenlink.co

m N 18 8

Suddenlink TV Commercials

3015 SSE Loop 323 Tyler, TX

75702 Shelley Vaughn 903.939.7844 N 25 4

Suddenlink Employee Referral Program

3015 SSE Loop 323 Tyler TX,

75702 Jana Parry 903.579

3271 N 31 17

Internal Applicant N/A Kim

Winded [email protected]

om N 10 2

Texas A&M Mays Business School

4113 Horticulture St, College Station TX

77843 N/A N/A No 4 0

Spherion Temp Agency

4101 s. Texas Ave, Bryan TX

77802 Katherine Kleemann 979-846-7833 No 1 1

http://www.work4suddenlink.com/

http://www.work4suddenlink.com/

Simply Hired N/A N/A Simplyhired.com No 1 0

* Recruitment sources marked with “*” are sources that were identified by an interviewee as a referral source, but: (1) Suddenlink did not post the

job vacancy with the source; or (2) the interviewee did not provide Suddenlink with enough information to precisely identify the source (e.g., the

interviewee informed Suddenlink that he or she learned about the job vacancy from a job board, but could not name the job board). Many media

outlets and websites pull Suddenlink’s job vacancies from its website and other sources that Suddenlink uses to disseminate its job vacancy

information, and include Suddenlink’s vacancies in their job banks independently. Accordingly, an interviewee may legitimately learn about

Suddenlink’s job vacancies from a source that Suddenlink does not post with directly and may not track.

**Zip Recruiter is an online job posting tool that cross- post to over 50 job sites with one click. These job sites include Usjobs.com,

Simplyhired.com, indeed.com, Craigslist, indeed, LinkedIn, to name a few.

Note: All Suddenlink Job vacancies that are posted are also distributed to Job Central/Direct Employers, which also lists them with the attached

list of specialty and minority recruitments organizations.

2014 fcc eeo public file report for suddenlink ... · 6786 inside sales representative employee...

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