2014 forecast breakfast transcript
DESCRIPTION
Highlights of our 27th Annual IREM Forecast BreakfastTRANSCRIPT
Thursday December 4, 2014
Portland Ballroom Oregon Convention Center
777 NE Martin Luther King Jr. Blvd.
IREM® Oregon-Columbia River
Chapter No. 29
27th Annual IREM®
Forecast Breakfast
Brought to you by:
EVENT HIghLIghts
Highlights of the 2014 IREM® Forecast Breakfast Highlights of the 2014 IREM® Forecast Breakfast Highlights of the 2014 IREM® Forecast Breakfast Forecast Breakfast Committee
2014 Friends of IREM® – Breakfast Sponsors
Oregon-Columbia River Chapter No. 29—Volunteers Chapter Officers
Executive Council & Members at Large
Committee Chairs
Becoming an Accredited Management Organization® Featured AMO® Sponsors & AMO® Firm Members
Oregon-Columbia River Chapter No. 29—Membership Academic Members
Associate Members
Becoming an Accredited Residential Manager® Accredited Residential Managers®
Becoming a CPM® Candidate Certified Property Manager® Candidates
Becoming a Certified Property Manager® Certified Property Managers®
2014 SPEAKER PANEL Master of Ceremonies:
Patti Moller
Director of Business Development, Perlo Construction
Retail: George Macoubray, Commercial Realty Advisors
Office: Eric Haskins, Jones Lang LaSalle
Finance: Ken Griggs, Norris Beggs & Simpson Financial
Industrial: Dave Ellis, Capacity Commercial Group
Multi-Family: Clay Newton, Kidder Mathews
Development: Chris Nelson, Capstone Partners
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Cini Apostol, CPM®, RPA®, CCIM® • Kidder Mathews • Chair Caroline Karl, RPA® • C & R Real Estate Services Services • Vice Chair
Jennifer Gerritz, CPM® • Alexia Consulting
David Genrich CPM® • Shorenstein Real Estate Services
Ronda Butler • Raindrop Supply
Elisa Looney • Perlo Construction
Damon Kenyon, ARM® • GSL Properties, Inc.
Katrin Arp • JR Johnson
Laura Barry CPM® • KG Investments
Tiffany Boysun • ABM
Speech Coach: Bob LaDu • Earth Gatherings
Transcript Design: Julie L. Muir, CPM® • CBRE, Inc.
2014 Friends of IREM® – Breakfast Sponsors
2014 FORECAST BREAKFAST COMMITTEE
American Building
Maintenance “ ABM”
Columbia Roofing & Sheet
Metal
Kennedy Restoration
National Maintenance Contractors
Portland Business Alliance
Apartment Guide Empire Works
Painting & Construction
Landgraphics, Inc. Oregon-Aire, Inc. Portland General
Electric
Apartments. com
First Response Security
Lovett, Inc. Pavement
Maintenance, Inc.
Raindrop Supply/Expresso
Building Services
Benge Industries
Hunt Painting Multi-Family NW
Paul Davis Restoration of Greater
Portland
Squires Electric
Cantel Sweeping
Interstate Roofing
Millennium Building Services
Pacific Landscape
Management
The Oregonian
Coast Pavement Services
JR Johnson Mt. Hood Window Coverings
Perlo Construction
Walter E. Nelson
Company
PG Long Floor
Covering Western States Fire
Protection
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Friends of IREM® Program Benefits
Throughout the country, Friends of IREM® programs are a Chapter’s
life-line. Without the support of our Friends, both financially and
through participation, our Chapter would be hard-pressed to provide
quality member services and programs, such as our famous Forecast
Breakfast. We consider our Friends as our partners—an enthusiastic
and dedicated group of professionals who are always willing to lend a
helping hand—from committee work and event planning—to donations
of goods and services, thereby allowing us to raise money for charity
and make a difference in the community and our local real estate
industry. THANK YOU FRIENDS...FOR ALL THAT YOU DO! If you’re interested in our 2015 Friends of IREM®Program, a relationship with IREM brings:
COMMUNICATION …with industry leaders who manage nearly $2 trillion in real estate assets. With nearly
19,000+ members worldwide, IREM® is the largest organization dedicated to advancing the
professional interests of commercial and multi-family real estate managers. In addition,
IREM Members:
• Have responsibility for over 10.4 billion square feet of commercial properties.
• Manage more than 11.4 million residential units.
• Manage, on average, commercial properties totaling 828,000 square feet.
• Manage, on average, 1,293 residential units.
COLLABORATION …with the most respected organization in the real estate management industry. IREM® has
been the source for education, resources, information, and membership for real estate
management professionals since 1933. An affiliate of the National Association of Realtors,
IREM® is the only professional real estate management association serving both the
multi-family and commercial real estate sectors. Membership includes more than 19,000
individual members and 535 corporate members. With 80 U.S. chapters, 14 international
chapters, and several other partnerships around the globe, IREM® is an international
organization that also serves as an advocate on issues affecting the real estate
management industry.
CONNECTION …with an audience with $9.3 billion in buying power. Through networking, education and
digital exposure, IREM® helps connect you to target the top firms in the country.
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Your annual FRIEND OF IREM® sponsorship fee provides you with the following benefits in 2015:
One complimentary ticket (plus advertising) at the annual FORECAST BREAKFAST
held in December of each year. Your sponsorship fee also includes prominent
recognition at the event itself, including highlights of your firm in the event
transcript. This is an opportunity to showcase your business to approximately 800
attendees in the Portland/Metro area real estate industry!
Annual access to approximately 300 participants and members of the Oregon-
Columbia River Chapter, including Certified Property Managers (CPM®), ACoM®
Members, AMO® Firms and Accredited Residential Managers (ARM®) in the
Portland area.
One set of mailing labels to the Chapter membership at no charge, sent when you
request them—providing the most up-to-date information available.
The ability to attend the monthly membership meetings at the member rate for up
to two of your company’s representatives (excludes the Annual “Inaugural” Awards Dinner).
A special introduction at the first membership meeting after your inception date,
and each anniversary thereafter if you renew your sponsorship.
FRIENDS of IREM® name tags for use at monthly membership meetings identifying
you as a FRIEND along with the ability to place brochures and business cards at
tables (with advance notice).
Your company name listed as a FRIEND of IREM® on our website:
www.iremoregon.org
Company website linked from IREM® Oregon’s website at www.iremoregon.org
Limited competition! Only four sponsors per industry or service classification is allowed during any given calendar year.
New Benefit: Introduce and recommend a new FRIEND to the IREM® Office. Once
that referral has been approved as a FRIEND of IREM®, your company will be
credited $300 off of your next years' program sponsorship PER NEW FRIEND! The
program allows any FRIEND of IREM® in good standing to bring up to THREE (3)
new FRIENDS per company in the calendar year. That's up to $900 off of your 2016
program sponsorship!
For questions or more information, please call 503.228.0002, or send us an email at:
2014 Friends of IREM® Program Benefits
American Building Maintenance 1320 NE 63rd Ave • Portland, OR 97213 • (503) 253-5656
The decision to outsource a function is an important one. No matter what services you outsource,
the competency of the provider you choose will affect the outcome – and your level of
satisfaction. With more than 100 years of experience serving diverse client industries and multiple
facility types, ABM stands ready to deliver facility solutions to meet your requirements – whatever
those needs may be and wherever your properties are located. Our nearly 100,000 employees,
enabled with award-winning technology, are experienced and expert at what we do. We focus on
our core businesses so that you can focus on yours. ABM builds value for our clients by reducing
operating costs while keeping their properties safe, clean, comfortable and energy efficient,
through individual or integrated solutions.
Apartment Guide 9570 SW Barbur Blvd, Suite 215 • Portland, OR 97219 • (503) 525-0636
Apartment Guide Printernet, the industry media leader for over 32 years, is focused on TARGETED
MARKETING and making the REAL INVESTMENTS that deliver the BEST RESULTS for both our
advertisers and apartment shoppers. Apartment Guide Printernet provides the most and highest
quality traffic and leads for the lowest cost per lease of any lead source in the industry. We’ve got
the LEAD…We’ve got the LEASE. Call your marketing partner today at (503)706-0866 for
advertising details. Visit our website at www.apartmentguide.com
Apartments.com 175 West Jackson Blvd, 8th Floor • Chicago, IL 60604 • (503) 706-6244
Apartments.com is a leading national online apartment Internet Listing Service (ILS) distinguished
by its ability to provide advertisers highly qualified leads, full service local support, top notch
training and online exposure second to none. Apartments.com connects renters with apartment
communities through engaging virtual tours, professional community photos and detailed
descriptions. With 29 different amenity options to help customize their search, renters find what
they want and arrive at apartment communities ready to lease. Apartments.com delivers highly
qualified, ready-to-rent prospects to more than 15,000 trade customers.
Benge Industries 1709 NW Eleven Mile Avenue • Gresham, OR 97030 • (503) 682-9123
Benge Industries is a full service asphalt maintenance company serving the commercial and
industrial sector of the Portland metro area since 1993. We provide optimal service and quality
workmanship offering a one year guarantee on all work performed by Benge Industries covering
both materials and workmanship. We believe in quality workmanship and believe you should not
accept anything less.
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Cantel Sweeping PO Box 83265 • Portland, OR 97283 • (503) 661-4337 Fax (503) 661-4401
CANTEL SWEEPING specializes in parking lot sweeping and striping. We operate every night,
7 days a week, 365 days a year. No other sweeping company covers the Willamette Valley like
Cantel Sweeping. We cover the Northwest from Vancouver Washington to Salem Oregon. A
clean and well maintained parking lot makes a positive impression upon your customers. We
constantly review your needs and recommend the optimal, but not excessive, sweeping and
striping frequency to provide that clean, well maintained look. Cantel Sweeping is committed
to helping to clean up the environment. Parking lot sweeping minimizes the amount of
pollutants that go directly from your parking lot to the storm water runoff system. We capture
these pollutants and process them through a state-of-the-art facility where all debris and
waste water is recycled or properly disposed. Call us for a free bid or check out our website
at www.cantelsweeping.com
Coast Pavement Services 10505 SW Tigard Street, Tigard, OR 97223-4130 • (503) 227.4515
The formation of Centric Elevator Corporation in 1977 marked a significant development in
the elevator service market. Founded in Denver, Colorado and steadily growing by providing
quality elevator service, Centric expanded to Arizona in 1983. In 1990, Centric again expanded
its market to Oregon by acquiring Western Elevator. Filling the void that existed between the
large national elevator manufacturers and the small independent service companies, Centric
established a service philosophy emphasizing innovation and quality service at competitive
pricing. Completing our 35th year in business, Centric has experienced steady long-term
growth and is known as one of the largest independent elevator companies in the United
States.
Columbia Roofing & Sheet Metal 18525 SW 126th Place • Tualatin, OR 97062 • (503) 682-9123
Columbia Roofing and Sheet Metal started by doing small repairs that built into a successful
business model of helping owners make financial sense out of roofing repairs and
replacement. While the average roofing company stays in business just five years or less,
Columbia Roofing and Sheet Metal has spent more than a decade in the rain-soaked Pacific
Northwest putting roofs over the things that people care about most. So whether it’s a
question you need answered, or maintenance and repair issues that need addressing, you can
rely on the fact that Columbia Roofing and Sheet Metal will be around to take care of you,
your home and your business. Columbia Roofing & Sheet Metal now does work in Oregon,
Washington, Idaho and California with a year around staff of over 50 people. Columbia
provides 24/7 leak repair service, full commercial replacement and recovers, sheet metal work
and roofs, plus residential roof repairs, recovers and replacements. The company’s statement
tells you how they do business, “Expert Solutions, Guaranteed Results”, it’s just how we do
business.
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EmpireWorks Reconstruction & Painting 5699 SE International Way, Suite C3 • Milwaukie, Oregon 972224 • (888) 278-8200
Established in 2002, EmpireWorks began as an HOA painting company and has now become one of the
largest and most successful large-scale painting and reconstruction companies in the United States. We
have several roles within our organization to ensure 100% customer satisfaction. We take pride in our
brand and our work and would not do anything to jeopardize that. We don’t just want business, we
want repeat business. EmpireWorks has been around for a long time and we’re not going anywhere.
We not only have grown, we continue to grow. In fact, in 2013 we were awarded one of Inc. 5000
Magazine’s fastest growing companies in the United States. We lead the industry in safety. Unlike most,
we have $5,000,000 in Liability and Workers Compensation insurance. Also, we have a specialized and
dedicated Safety Director who ensures jobsite safety on a daily basis. On top of that, we have monthly
safety meetings division wide and weekly “tool-box” meetings to ensure absolute safety.
First Response, Inc. 4970 SW Griffith Drive, Suite 100 • Beaverton, OR 97005 • (503) 207-5300
“A Higher Standard in Safety & Security” First Response, Inc. is the largest locally owned private Security
Company in the Portland, Vancouver & Seattle areas. Our services include professional Patrol and On-
site Officers, 24-hour Alarm Response, Criminal Back ground Checks, Installation of Burglary and Fire
Systems, CCTV, Phone & Data and a Local Monitoring Station. First Response, Inc. is a local security
company able to provide all your security needs. We specialize in Security Patrols, Alarm Response, On-
Site Guard Services and state-of-the-art Security Systems with Cameras. We save our clients hundreds
of dollars a year with our ability to serve all their security needs. We have patrol vehicles on the road 24
hours a day and we continue to be the leader in alarm response in our industry. No other security
company is more experienced or provides services to more Property Management Companies than
FIRST RESPONSE. We are involved in the community and believe in establishing partnerships with
companies who wish to protect their investments with professional services.
Hunt Painting Company 7400 SW Macadam • Portland, OR 97219 • (503) 245-5149
Since 1969, we have been the painting contractors of choice for many home owners and business
owners throughout the Portland, Oregon area as well as the surrounding counties. From small
residential projects to large commercial buildings, we can handle the job efficiently and professionally.
We have taken care of literally thousands of painting projects, and the scope of our work is quite wide.
We get hired frequently because we offer top quality service at rates that are extremely competitive.
Some of the work we do: exterior house painting, interior home painting, commercial painting – interior,
and commercial painting – exterior.
Interstate Roofing Company 15065 SW 74th Ave • Portland, OR 97223 • (503) 684-5611
Mike Satran, founder of Interstate Roofing, has grown the business over the last 20 years from a “one
man show” to a multimillion dollar corporation. In 1999, ten years after establishment, Interstate crossed
the benchmark of installing 200 roofs in a year. We now install over well over 2000 roofs each year!!!
Committed to servicing today with the dependability our customers have grown to rely on from our past
reputation. Interstate Roofing, Siding, Windows, Gutters and MORE! Contact us today! Since 1988,
Interstate has grown, not only financial strength, but also in quality, safety, workmanship and employee
benefits.
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JR Johnson, Inc. PO Box 17196, Portland, OR 97217 • (503) 240-3388
At J.R. Johnson, Inc., we offer a full suite of general contracting, construction defect repair, and
emergency restoration services. Serving Oregon and Washington for over 40 years, J.R. Johnson
is an established and trusted partner in the improvement and restoration of our clients’ valued
real estate assets. Our restoration specialists are certified experts in the repair and renovation of
occupied multi-family residential properties, commercial buildings, and homes damaged by
catastrophe. J.R. Johnson, Inc., the experts you can trust with the experience, knowledge and
capacity to meet your improvement and restoration needs.
Kennedy Restoration 315 SE 7th Avenue • Portland, OR 97214 • (503) 234-0509
Kennedy Restoration is a family owned business that has been serving the greater Portland
area, Salem area and SW Washington since 1950. Kennedy specializes in restoring lives and
rebuilding properties to residential, commercial and multifamily properties damaged by fire,
water, wind, vandalism, biohazard clean-up and other natural and man-made disasters.
Kennedy Restoration is a full-service general contractor that will coordinate and manage all
phases of the restoration process, from emergency services 24/7 to complete re-construction
services.
Landgraphics, Inc. 9005 SE Saint Helens St. • Clackamas, OR 97015 • (503) 650.0590
Landgraphics, Inc. is a full service landscape contractor. We provide landscape services to
property owners and managers from Southwest Washington through the mid-Willamette Valley.
We are fully licensed in all phases of landscape installation and maintenance and have been in
business in the Portland Metropolitan area since 1982. Our management staff all have acquired
their Bachelor’s degrees in Ornamental Horticulture and we focus on training and employee
longevity. From a service standpoint, we strive to provide an aesthetically pleasing exterior
environment balancing horticultural needs and realistic budgetary constraints.
Lovett Inc. 6920 NE 42nd Avenue • Portland, OR 97218 • (503) SERVICE
LOVETT has been servicing the NW for 15 years now with a unique range of complimentary
contractor services ranging from Plumbing, Drain, Excavation, Directional Drilling, Electrical and
Restoration and Waterproofing.Our team of specialists are all licensed and bonded.We pride
ourselves on our expertise and attention to detail.There is no project too big or small for us to
help you or your team with.Showing up on time, working quickly and efficiently for a fair price,
and doing the job right the first time, this is how we’ve built our business over the years.For
more information about LOVETT visit our website at www.lovettservices.com.
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Multi-Family Northwest 16083 SW Upper Boones Ferry Rd. #105 • Tigard, OR 97224 • (503) 213.1281
Founded in 1992, the Metro Multifamily Housing Association (MMHA) proudly represents
residential property managers and vendors throughout Portland, Southern Washington, and
down through the Willamette Valley to Medford. Our members manage over 150,000 units in
these areas and represent every service related to the industry. MMHA is committed to
promoting a high degree of professionalism for rental housing providers. We sponsor
educational courses, deliver the most comprehensively reviewed set of forms in the state, and
advocate to local and state governments on behalf of the industry to ensure our members the
best operating environment possible. Our Members Make the Difference. As a member-driven
association with nearly a dozen committees composed of members and staff, MMHA develops
and executes programs and activities that serve members and non-members alike. From our
yearly conference and tradeshows to our continually reviewed set of rental forms, the
association strives to equip residential property managers with the knowledge and skills
necessary to successful. Our members stay abreast of changes, network and play a defining role
in the future of the multifamily housing industry through their participation with the Metro
Multifamily Housing Association. As the association grows with the region, we will continue to
provide a strong and unified voice for residential property managers and those interested in
maintaining the vitality of multifamily housing.
Millennium Building Services 5909 N. Cutter Circle • Portland, OR 97217 • (503) 281-1949
Millennium Building Services, Inc. is a Portland-based company that provides a full range of
services including Contract Janitorial, Carpet & Furniture Cleaning, Hard Surface Floor Care, Day
Porter Services, Water Damage Restoration, Hazardous Waste Clean-Up, High-Rise Window
Cleaning, Construction Clean- Up, Routine Maintenance & Handyman Services, Pressure
Washing, Parking Lot & Interior Lighting Maintenance and 24 Hour Emergency Response
Services.
Mt. Hood Window Coverings P. O. Box 1075 • Sandy, OR 97055 • (503) 668-4181 • (800) 537-4907
Commercial * Residential * Multifamily * Institutional * Tenant Improvements * New Construction
Mt. Hood Window Coverings is a full service window coverings company supplying new
draperies, mini blinds, verticals, solar shades, and all other types of cellular and pleated shades.
Mt Hood Window Coverings specializes in “Ultra-Sonic” blind cleaning, repairs and refurbishing.
These services are provided to help maintain your existing window treatments as well as to
enhance your office and all other living and working environments. We have qualified Service
Technicians and highly knowledgeable Sales Representatives. Feel free to contact us with any
questions or requests
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National Maintenance Contractors 7405 SW Tech Center Dr., Suite 120 • Tigard, OR 97223 • (503) 601-3131
“We’ll Make Your Life Easier” National Maintenance Contractors is a full-service commercial janitorial
building maintenance company. We have been in business for over 30 years and have office locations in
Portland, Seattle, and Spokane. National has the experience, size, and structure to properly service
accounts of any size and scope. As an industry leader with low janitor turnover, you will feel comfortable
and secure knowing that your facilities are cleaned consistently each and every time with the same highly
trained and experienced cleaners. Our quality control and follow-up communication system is second to
none. All of our management and operations staff use a web-based work order communication system
that utilizes e-mail, Blackberry cell phones, telephone as well as direct personal contact to insure quality.
We have the resources to provide excellent 24 hour / 7 day per week emergency response for those
situations that occur after scheduled hours. In addition to nightly janitorial service we also provide carpet
cleaning, hard floor cleaning, window washing, day porter service, and construction cleaning services. We
have recently developed a new product called Encase, which is a grout restoration treatment for tile
floors. The Encase process makes old, dingy and discolored grouted flooring look brand new for
substantially less than installing a new floor. Encase protects the grout against discoloration, odor and
mildew and has anti-microbial protection.
Oregon-Aire, Inc. 7715 NE 33rd Drive, Suite A • Portland, OR 97211 • (503) 335-2222
Oregon-Aire, Inc. was established in 1986 and is a leading provider of HVAC systems and LonWorks-
based Building Automation Systems to commercial and industrial customers in Oregon and Washington.
As an authorized LonWorks Systems Integrator, Oregon-Aire, Inc. is proud to represent LonWorks-based
Building Automation Systems in the Northwest. Oregon-Aire specializes in the design, installation, repair
and maintenance of all major types and brands of HVAC systems. Our goal at Oregon-Aire is to increase
the value of our clients’ assets through proper maintenance and management of their HVAC assets. We
are especially proud to be actively involved and associated with our good friends at IREM®.
Pacific Landscape Management 21555 NW Amberwood Dr, Hillsboro, OR 97124 • (503) 648-3900
Locally owned and operated, Pacific Landscape Management is one of the leading landscape
management companies in the nation. We serve over 300 commercial and HOA properties in Portland
metro area with a passion for service and technical expertise. Our experienced and motivated team is the
most experienced and stable in the local area. This ensures you the most thoughtful and cost effective
solutions to your landscape needs. Through our efforts to become a more sustainable company and
provide more sustainable services to our clients, we were also selected as one of Portland’s greenest
companies by Oregon Business. As an industry leader, our sustainable programs are used as a model
throughout the country. We have received the Sustainable Company Award from our national trade
association PLANET.
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Paul Davis Restoration of Greater Portland 13565 SW Tualatin Sherwood Rd #100 Sherwood, OR • (503) 427-26711
For almost fifty years, the more than three hundred Paul Davis franchise locations have worked for
millions of property owners across the US to recover from damage caused by water, fire, mold, storms
and other disasters. Our reputation and heritage are built on the pillars of professionalism, expertise,
compassion, customer service, communication and innovation. We understand the devastation that
results from a property damage catastrophe and our total focus is to restore your property, and in doing
so, giving you back your lives. Very simply, the Paul Davis network of emergency services and restoration
professionals are ready when you need us every minute of every day – 24/7/365. When it happens to
you – Call Paul!
Pavement Maintenance Inc. 10100 NE Marx Street • Portland, OR 97220 • (503) 257-9257
Portland, Oregon’s premier, full-service parking lot Maintenance Company. Pavement Maintenance, Inc.,
along with our Metro Sweeping division, is the premier, full service parking lot maintenance company in
the Portland/Vancouver metro area. Our company has the capacity to handle any size job with modern,
specialized trucks & equipment and experienced, well-trained staff. We regularly maintain: Shopping
Centers, Office Buildings, Industrial Parks, Parking Garages, Mobile Home Parks, Grocery Stores, Medical
Buildings, Apartment Communities, Subdivisions and Private Driveways. We at Pavement Maintenance,
Inc., are proud of the quality and reliability of service that we provide. Through effective management
techniques and innovative maintenance solutions, Pavement Maintenance, Inc., can help you maximize
your valuable asphalt maintenance dollars. Our professional management team can give you written
recommendations along with cost estimates for short, medium and long term time frames which will
both enhance the appearance of your property and extend the life of the asphalt. As a full service
"Pavement Maintenance" company, we can reduce the need to deal with multiple vendors with varying
degrees of dependability.
PG Long Floor Covering 700 NE 55th Avenue • Portland, OR 97213 • (503) 284-5727
PG Long is the most trusted floor covering operation in Oregon, SW Washington, and Boise for the
multi-family housing industry. From the southern Willamette Valley to Longview, apartment managers,
management companies, and property owners have relied on our unrivaled commitment to superior
quality, competitive pricing, and diligent customer service for over 20 years. PG Long is Oregon’s
exclusive member of Multifamily Solutions, helping solidify our standing as the industry leader in new
product introduction and consumer education.
Perlo Construction 16101 SW 72nd Avenue, Suite 200 • Portland, OR 97224 • (503) 624-2090
Perlo has been providing general contracting services in the Northwest since the 1950’s. As a
professionally managed general contractor and construction manager, we oversee and construct new
buildings such as warehouses, distribution centers, auto dealerships, manufacturing facilities, offices,
business parks, retail stores, medical buildings and specialty projects. We also perform tenant
improvements and existing building renovations. Every person working on a Perlo project lives by
attention to time, cost, quality and safety. With each plan and construction step we take, we seek to
ensure both the future of the structure and our own firm’s reputation. Our goal is to make every building
project successful for the client and satisfying for the project team.
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Portland Business Alliance
1200 SW Market St #150 • Portland, OR 97201 • (503) 224-8684
The Portland Business Alliance is Greater Portland’s Chamber of Commerce and is the voice of business
in the region. As the voice of business, the Alliance advocates for issues that support commerce,
community health and the region’s overall prosperity. With more than 1,700 member companies,
representing 325,000 business people in Multnomah, Washington and Clackamas counties in Oregon
and Clark County in Washington, the Alliance is the region’s leading business organization. The
Alliance’s mission to promote and foster an environment in the Portland region that attracts, supports
and retains private-sector jobs, spurs economic vitality and enables quality educational opportunities
for the region’s residents. In pursuit of that mission, the Alliance advocates for business at all levels of
government and also offer a variety of networking events and professional development opportunities
to connect and foster growth in our region’s business community. The Alliance is governed by a 58-
member board of directors, representing a diversity of companies, industries and business interests.
Portland General Electric
335 NE Roberts Ave, • Gresham, OR 97030 • (503) 228.6322
PGE is a recognized leader in the utility industry and has safely and dependably powered northwest
Oregon since 1889. Today, we’re focused on providing reliable electricity supplies at reasonable prices
while continuing to be good stewards of Oregon’s environment. In part, that means we’re leading the
charge on clean energy in Oregon and we consistently run the most popular renewable power program
in the nation PGE is a recognized leader in the utility industry and has safely and dependably
powered northwest Oregon since 1889. Today, we’re focused on providing reliable electricity supplies at
reasonable prices while continuing to be good stewards of Oregon’s environment. In part, that means
we’re leading the charge on clean energy in Oregon and we consistently run the most popular
renewable power program in the nation.
Raindrop Supply:
a Division of Expresso Building Services
18252 SW 100th Court • Tualatin, OR 97062 • (503) 310.9048
Based in Tualatin, Oregon, Raindrop Supply is a distributor of environmentally friendly janitorial supplies
and paper products to commercial, retail, and industrial properties throughout the Portland
metropolitan area. Founded in July 2008, Raindrop Supply was the offspring of Expresso Building
Services, a successful janitorial contractor in the Portland metro area. Since founding Expresso in 1990,
David Servatius had built a robust janitorial supply and paper business through Expresso’s janitorial
accounts and the idea of creating a separate distribution company became an attractive business
strategy. Neal Humphrey was appointed General Manager of Raindrop in March 2011, Neal has also
held positions in Product Management and Management Consulting for industry-leading companies
such as Intuit, Inc., Ericsson Inc., and Andersen Consulting. Neal earned a BBA in Finance and an MBA
from Texas A&M University. David Servatius has assumed an advisory and consultative role. Prior to
founding Raindrop, David successfully built Expresso Building Services from an idea into a multi-million
dollar enterprise, and one of the most successful and well-respected janitorial contractors in Portland.
David also came from the technology industry and was a certified facilities manager for Applied
Materials and Techtronix. We will always promote the use of environmentally sustainable products and
processes to minimize the impact of our company and products on the environment.
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Squires Electric 1001 SE Division Street Suite 1 • Portland, OR 97202 • (503) 252.1609
We are the full service electrical contractor for all your residential and commercial needs. At Squires
Electric we take pride in our professional and efficient service. We bring the innovative ideas and
expertise you need to make your project successful.
The Oregonian 1320 SW Broadway • Portland, OR 97201-3411• (503) 221-8273
The Oregonian, founded in 1950, is the largest daily newspaper in the Northwest. The Oregonian
provides classified and display advertising geared for results! Our experienced team of advertising
specialists assist with advertising design and content. The Oregonian offers the lowest retail cost per
thousand rates among the top 30 metropolitan newspapers in the nation. The Oregonian now provides
rental classifieds online from both the daily and Sunday newspaper at Oregon’s leading local content
website, Oregonlive.com. For more information, please contact Brian Johnson at (503) 221-8443 or fax
(503) 221-8273.
Walter E. Nelson Company 5937 N. Cutter Circle • Portland, OR 97217 • (503) 285-3037
Founded in 1945, Walter E. Nelson Company is the largest family-owned janitorial, chemical and paper
distributor in the Pacific Northwest. With a focus on superior customer service values and expert
assistance, we’re much more than a run-of-the-mill supplier. We consider our customers partners in
mutual success, as we help you gain the supplies and knowledge you need to achieve the maximum
benefit from your janitorial or paper products program. Offering you many options and viable
solutions for your objectives, we help your business prosper. The Walter E. Nelson Company has the
finest products, services, facilities, and, above all, the best people to serve your janitorial, paper,
chemical and packaging supply needs.
Western States Fire Protection Co. 13896 Fir Street, #B • Oregon City, OR 97045 • (503) 657-5155
Western States Fire Protection is a known leader in the fire protection industry with the knowledge
and skills to help you with your fire protection system from start to finish. As a part of API Group Inc.,
we have become one of the largest most respected providers of fire protection services and systems in
the industry. We have a proven track record of performing with skill and quality at cost effective prices
as well as the internal resources to stand behind our work. This places us in the unique position to
offer our customers creative, common-sense approaches to design, installation and service of fire
sprinkler and other suppression systems, nationwide. Our inspectors are certified to do inspections on
fire protection systems as well as backflow devices which saves our clients money in that they do not
have to rely on multiple sources for their system needs. Once inspections are finished, we send copies
to the client and the appropriate fire department and/or water purveyor eliminating the need for our
clients to deal with the paperwork involved. In turn, we keep copies on file should a copy be lost by the
client. We offer 24 hour-a-day, seven day-a-week service. Our Mission: “Quality Solutions for the
protection of lives and property, providing an exceptional value to our customers.”
2014 Chapter President—Cammie A. Allie, CPM® , ARM®
Cammie Allie founded Fortress Property Management in October, 2009 which specializes
in multifamily property management. Cammie Allie discovered IREM® (the Institute of
Real Estate Management) after she’d been a site manager for six years. Seeing its value,
she obtained her ARM® (Accredited Residential Manager) certification. In 2001, she began attending
meetings, and she was chairing the local ARM® committee by 2002, thanks to mentoring from Julie
Muir, CPM®. After receiving her ARM®, she immediately set her sights on her CPM®, which she
earned in 2008. Because of the wide array of properties she has directly supervised, she is highly
experienced in all types of multifamily management, from conventional property to Section 8, and has
several years of tax credit experience. This has led to an impressive perspective on how various
property management is conducted throughout the Portland metro area. Locally, she has held the
following positions: ARM® committee chair, 2002 to 2004; AMO® committee chair, 2005; program
committee chair, 2006; VP of Education, 2007; VP of Communications, 2008; second Member at Large,
2009; third Member at Large, 2010. On a national level, she has held the following positions: national
governing councilor from 2006 to present; membership committee member from 2006 to 2008; JPM
committee member, 2008; vice chair of membership, 2009; chair of membership committee, 2010.
Moreover, for the local chapter of IREM, she is the former recipient of the presidents’ award in 2004
and 2005 and the CPM® candidate of the year award winner in 2006 and 2007 and will serve as the
Regional Vice President in 2015 and 2016.
President Elect—David Genrich, CPM®
David has thirty years experience in commercial real real estate including an extensive
background in office/industrial management and leasing. Professional training and years
of involvement in IREM® (CPM® Designation), SIOR and CCIM. In addition, completion
of LEED GREEN Associate designation. David specializes in Office, Industrial management and leasing,
construction management and auditing. In addition to current Property Management duties, I lead a
national audit team and am a member of the company’s GREEN initiatives committee.
Vice President—Member Services—Traci McCauley , CPM®
Traci McCauley joined Norris, Beggs & Simpson in 2000 as an on-site assistant at Cornell
Oaks Corporate Center. In this role, Traci acquired vast expertise in preparing lease
agreements, coordinating tenant improvement projects, marketing and coordinating
projects related to the sale of Cornell Oaks Corporate Center. Traci’s demonstrated skill
and knowledge led her to be promoted to Property Manager in 2002. Since then, she has managed
more than two million square feet of office, retail and industrial property. Traci has also developed her
experience in managing buildings slated for future development. She was the NAI NBS Property
Manager of the Year in 2007 and 2008. Traci oversees the fiscal and physical health of each property in
her portfolio and develops relationships with each tenant. One way that Traci maintains tenant/client
communication is by providing budget and financial reporting to each client. Prior to joining Norris,
Beggs & Simpson, Traci worked for the University of Washington for ten years, first in an administrative
role for registration services and then as a fiscal specialist in the accounting department. Traci attended
the University of Washington, where she studied French and International Studies. She is a Certified
Property Manager (CPM®) and a Certified Green Broker, as well as a licensed sales associate in Oregon
and Washington.
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Oregon-Columbia River Chapter No. 29
27th Annual IREM® Forecast Breakfast Page -17-
Oregon-Columbia River Chapter No. 29
Vice President Communications—Julie L. Muir, CPM®
Julie is a Finance Manager with CBRE, Inc. the world's premier, full-service real estate
services company and an AMO® firm through Institute of Real Estate Management. Julie
is part of the leadership team for the Center for Health & Healing and the Collaborative
Life Sciences Building for CBRE’s client, Oregon Health & Sciences University (“OHSU”) along the south
waterfront district. Together, they total approximately 1 million square feet of academic, clinical,
surgery, laboratory and research activities, including the infamous Knight Cancer Center. Julie has over
31 years of real estate experience, managing mixed use, conventional and low-income/tax credit
residential communities including, retail shopping centers, medical office, and industrial assets in 7
states. Passionately involved in IREM®, Julie earned her Certified Property Manager (“CPM®”)
designation in 1999. She was Chapter President in 2003 and has served as Chairperson of many other
committees since that time. Nationally, she served as IREM®’s Regional Vice President in addition to
serving on many other presidential task forces and work groups and currently serves on the National
Executive Committee Julie is also a member of the Board of Directors of the IREM Foundation®
(IREM®’s charitable body) and is a National Senior Vice President of the Institute. Additionally, she’s an
IREM® Instructor, teaching Ethics, Human Resources and Marketing. She’s been awarded several
honors, such as “Certified Property Manager of the Year” and IREM® Past President of the Year on
numerous occasions and mostly recently was honored with the “President’s Award” in 2013. Julie has
authored many real estate and motivational articles published in the Journal of Property Management
(“JPM®”) and in 2011 was inducted into IREM®’s “Academy of Authors”. In 2011, Ms. Muir served an
integral part of the re-write team and a contributing author for the 16th edition of The Principles of Real
Estate Management, re-released by IREM® in 2011. Ms. Muir was a featured presenter at the 2011
IREM® Forecast Breakfast in Portland, Oregon, and is a trainer and motivational speaker in both local
and national arenas.
Vice President Education & 1st Member at Large—Kathi A. Pearce, CPM®
Kathi Pearce has been with WISCO since 2010 and serves as a Property Manager with
more than 12 years of experience in the Portland property management field. She
combines her knowledge with her commitment to providing owners and landlords with
the highest level of service while overseeing the fiscal and physical health of each property in her
portfolio and developing relationships with each tenant. Pearce’s current portfolio consists of
approximately 500,000 square feet and includes Class A and LEED certified office buildings, retail, and
flex/industrial spaces. Prior to WISCO, she managed a diverse portfolio of office buildings and
flex/industrial parks, which included tenants such as Concorde College, Ashmead College, and the
Department of Human Services. Pearce has obtained the designation of Certified Property Manager
(CPM®) from the Institute of Real Estate Management (IREM®). She has been actively involved on the
board of IREM® Oregon Columbia River Chapter No. 29 for six years and served as the President in
2012. She was recognized as CPM® Candidate of the Year in 2008 and 2009 and awarded CPM® of
the Year in 2011. Pearce also holds both Oregon and Washington Real Estate Brokers Licenses and is a
member of the Commercial Association of Realtors (CAR).
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Oregon-Columbia River Chapter No. 29
VP Finance & 4th Member at Large—Chris Pasteur, ARM®
Chris is a Community Manager at Sequoia Equities, Inc. and has served on the IREM
Oregon-Columbia River Chapter No. 29 board since 2013.
ARM Chair—Tammy Mills, ARM®
Tammy has over 10 years’ property management experience and has been with Fortress
Property Management since its inception in 2010.Tammy is tax credit certified and has
worked with the Section 42 program for seven years. She’s a licensed property manager
in the state of Oregon and earned her ARM® (Accredited Residential Manager) designation from the
Institute of Real Estate Management. Tammy manages all on-site personnel and accounts, takes care of
owners requests and completes property reports. Additionally, she organizes company events and
oversees the leasing and maintenance programs. Tammy is also LIHTC certified, ensuring their
properties comply with Section 42 tax credits. Tammy loves interacting with residents and the people
she works with. Finally, she enjoys experiencing the continually changing and evolving field of
residential management, which presents something new everyday!
2nd Member at Large—Jennna Rae Petty
Jeanna Rae is a CPM® with the Institute of Real Estate Management and owns her own training and
consulting company, Jeanna Rae Property Consultants, Inc. She is also a licensed real estate broker in
the state of Oregon and has been actively involved in real estate and property management for over 25
years. When asked why she started her company instead of continuing to work as a regional
property manager she responded, “I absolutely love this business and the people who are in it. My
biggest frustration as a PM overseeing many properties was the tremendous amount of turnover by
site staff…positions from maintenance support staff all the way up to resident managers. They are the
most important link to any successful operation, yet as owners and supervisors we simply are not
giving them the foundation and tools to succeed both personally and professionally. That’s why I
decided to offer hands-on training to assist the individual and compliment the training efforts of even
the largest property management company. I really believe I can best impact this industry as a whole
by focusing on the training needs of our on-site staff. There is a new level of professionalism and
challenges that we all must meet to truly maximize the results of our operations. This is done through a
cost-effective and well planned training program. I can offer that and tailor it to any company’s goals
and objectives!”
3rd Member at Large—Jennifer Gerritz , CPM®
Jennifer Gerritz, CPM®, HCCP is a Founding Partner of Alexia Consulting. Jennifer has over 19 years of
Property Management experience; the vast majority specializing in Low Income Tax Credit (LIHTC)
properties. Jennifer is an active board member of the Institute of Real Estate Management, a member
of Multifamily Northwest, and currently serves on the board for a local Non-Profit, Girls on the Run.
Jennifer leads the training, in both large classroom settings and individualized small groups.
27th Annual IREM® Forecast Breakfast Page -19-
Oregon-Columbia River Chapter No. 29
AMO Liaison Chair u Clifford Hockley, CPM ARM Chair u Tammy Mills, ARM
Association Liaison Chair u Caitlin Kroeker, ARM Candidate Mentor Chair u Traci McCauley, CPM Community Service Chair u Monique Clouser, CPM Education Chair u Kathi Pearce, CPM Forecast Breakfast Chair u Cini Apostol, CPM Friends of IREM Chair u Mark St. Pierre IAE Liaison Chair u Julie L. Muir, CPM Income/Expense Chair u Chris Pasteur, ARM Inaugural Dinner Chair u David Genrich, CPM IYP Co-Chair u Jocelyn Burmester, CPM IYP Co-Chair u Audrey Jacobson, CPMC Legislative Chair u John Bernatz Newsletter Chair u Tammy Mills , ARM Programs Co-Chair u Ben Wickham, CPM Programs Co-Chair u Brett Shockey, CPMC Special Events Chair u Jocelyn Burmester, CPM Scholarship Chair u Troy Rappold, CPM IREM® Association Executive u Andrew Black IREM® Association Executive u Jenna Ryan
2014 COMMITTEE CHAIRS
27th Annual IREM® Forecast Breakfast Page -20-
Oregon-Columbia River Chapter No. 29 About—IREM®’s Designation
27th Annual IREM® Forecast Breakfast Page -21-
The Accredited Management Organization® accreditation is the only recognition of excellence given to real estate management firms, and the requirements are now more relevant than ever to real estate managers, their clients, and the assets they manage. To earn the AMO® accreditation, real estate management firms must now meet even more standards and abide by a new AMO Code of Professional Ethics - all based on Best Practices: Real Estate Management Service. These best practices provide a reasonable framework for the professional delivery of real estate management services meaning AMO® Firms can demonstrate to investors and clients that they don’t just meet the industry standards... they set them.
Join the 537 AMO® firms, with more than 1,100 offices worldwide, that hold this distinguished accreditation. Being an AMO® now means more than ever.
The Accredited Management Organization
Checklist for Becoming a AMO® Firm
Business Stability and Fiscal Responsibility:
Demonstrate business and financial stability by having been in business for at least three years, all of which is verified by an
independent credit check.
Executive CPM®:
Have a CPM® in an executive position who directs and supervises the firm’s real estate management activities..
Education - (must be completed by the Executive CPM®)
Select one of two options:
Option 1. "Growth Strategies for Real Estate Management Companies “
(BDM601) "Today’s Leadership Challenges" (HRS603) "Ethics for the Real Estate Manager" (ETH800) or Real Estate
Management Ethics Online (ETH001)
Option 2. Successfully completed 701 (offered through 1997) "Ethics for the Real Estate Manager" (ETH800) or Real
Estate Management Ethics Online (ETH001), if not previously completed.
Ethics:
Pledge to uphold the ACCREDITED MANAGEMENT ORGANIZATION Code of Professional Ethics.
Insurance coverage:
Hold a required amount of depositor’s forgery and alterations coverage and a fidelity bond.
Other Requirements: Submit an AMO® application with the application fee Submit three Confidential Letters of Recommendation (included in AMO® application). Meet specific standards for operations of the firm. Meet specific standards for servicing the client. Perform 18 of 28 functions relative to operations of the firm, servicing the client, and managing properties. Be interviewed and recommended for approval by the local IREM® Chapter.
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Bluestone & Hockley Real Estate Services, AMO®
Deering Management, AMO®
Elliott Associates, Inc. , AMO®
InvestWest Management Inc., AMO®
Kidder Mathews Inc., AMO®
Norris & Stevens, AMO®
Wyse Investment Services, AMO®
Cushman & Wakefield, AMO®
NAI Norris Beggs & Simpson, AMO®
The Accredited Management Organization,
Featured AMO® Sponsors
27th Annual IREM® Forecast Breakfast Page -23-
American Management Services, dba Pinnacle, AMO®
Bennett Management Co., LLC, AMO®
Bluestone & Hockley Real Estate Services, AMO®
Bowen Property Management Co., AMO®
CBRE, Inc., AMO®
CPM Real Estate Services Inc., AMO®
Commercial Property Management, Inc., AMO®
Cushman & Wakefield of Oregon, AMO®
Deering Management Group, Inc., AMO®
Elliott Associates, Inc., AMO®
ESP Property Factors, Inc., AMO®
Guardian Management LLC, AMO®
Grubb & Ellis Management Services, Inc., AMO®
Income Property Management Co., AMO®
Invest West Management LLC, AMO®
Key Property Services, Inc., AMO®
Kidder Mathews, AMO®
Marathon Management, Inc., AMO®
Norris & Stevens, Inc., AMO®
Norris, Beggs & Simpson, AMO®
PREM Group, AMO®
Quantum Residential, Inc., AMO®
Simpson Property Group L.P., AMO®
Ted Durant & Associates, Inc., AMO®
The Management Group Inc., AMO®
US Bank Corporate Real Estate Portland, AMO®
Wyse Investment Services Co., AMO®
The Accredited Management Organization,
Oregon-Columbia River Chapter No. 29
AMO® Firm Members
27th Annual IREM® Forecast Breakfast Page -24-
Associate Membership
IREM® membership gives you instant access to the robust slate of IREM®
member benefits and community of experts. In 2014 and 2015, every IREM®
Member pays the lowest registration rates on IREM® courses. IREM®
membership is perfect for:
Those who are engaged in site, property, asset, or facilities management of all
property types;
Those who work for real estate companies, corporate real estate departments, or
government agencies;
Professionals considering pursuing an IREM® credential in the future;
Professionals who want the wealth of resources, discounts and career advancement
opportunities that come with joining IREM®;
Those considering pursuing a career in real estate.
Becoming an IREM® Member will have an immediate and long-term impact
on your career. You’ll have access to member benefits, including discounts
on education, publications and much more, as well as access to free
members-only resources, knowledge and networking opportunities. Most
importantly, you’ll join a community of:
Professionals who excel and want to excel;
The best in the world at the financial and asset management aspects of property
management;
Forward thinkers who want to leave their mark on the world through ethical
property management, making the lives of residents and tenants better every day;
Experts at every challenge you face in your job and your business -- experts who can
help you through our online communities and local in-person events;
People who care about the profession of real estate management.
Associate membership is available to U.S. applicants only. Vendors, suppliers and service providers to the real estate management industry are not eligible for Associate membership.
27th Annual IREM® Forecast Breakfast Page -25-
SUNNY LISTON MARYLHURST UNIVERSITY
2014 ASSOCIATE MEMBERS
Oregon-Columbia River Chapter No. 29
2014 ACADEMIC MEMBERS
Oregon-Columbia River Chapter No. 29
CHRISTIN BANSEN ALEXANDER MCGILLIVRAY
JOHN BERNATZ GRACE MCNEILLY
WILLIAM BOWMAN TANJA MILJEVIC
KELLY CHISHOLM GEORGE MILLER
VICTORIA COOPER DANIEL MONTGOMERY
ALYCIA COSTA MEAGAN MORROW
MARIANN DEERING SHANA NAZZARO
CHRISTINE DICKMAN KELLY PAINE
LANE ELMER ROBERT PILE
STACEY GLENEWINKEL DANIEL POTTER
LINDY GOODLING ROBERT ROLLE
BRIANNA INICO COLBY SAXE
LASZLO KAKASH MATT SCHWEITZER
DAVID KIERSEY NICOLE SMITH
HEIDI KNAPP MITCHELL SORENSON
CAITLIN KROEKER JEFFRY STILES
RACHEL LARSON KIMBERLEE TYACKE
JANINE LIND LINDA WINWARD
27th Annual IREM® Forecast Breakfast Page -26-
2014 ASSOCIATE MEMBERS
Oregon-Columbia River Chapter No. 29
Accredited Residential Manager, ARM®
Regarded as the most recognized credential for residential real estate managers, the ARM®
certification is your ticket to new opportunities. Those who hold the ARM® certification continue to
believe that the investment they made in earning the certification pays off.
Employers value those who choose to develop their skills.
You can keep in touch with new solutions and technologies in the industry.
The experience and knowledge you demonstrate to earn the ARM® certification assures
employers that you possess the specialized skills they seek in residential managers.
Earning the ARM® certification will help you advance in your real estate management career
regardless of your current level. Vendors, suppliers and service providers to the real estate management industry are not eligible for ARM® membership.
Apply to become an ARM® after you have completed the requirements listed below:
Accredited Residential Manager, ARM®
Checklist for Becoming an ARM
Education – choose one of five options:
Option 1 Complete: RES201 Course schedules If you plan to take RES201 in the classroom, consider the ARM Track to meet the ARM education, ethics, and examination requirements.
Option 2 Complete four courses: MNT402 HRS402 FIN402 MKL405 If you took IREM courses prior to 2005, find out which of these courses earn credit by reviewing the ARM Course Equivalency Chart
Option 3 Hold a CPM, CAM,
CRM, or RAM designation
Option 4 Have an undergraduate
or graduate degree with a major, minor, or concentration in real estate or property management, or an associate's degree in a non-commercial property or real estate management program.
Option 5 Complete: CID201 Course
schedules
Examination Pass the ARM certification exam
Ethics Complete IREM ethics education in 1 of 4 ways: Complete ETH800 Complete ETH001 Complete RES201 prior to May 1, 2014 Complete CID201 prior to May 1, 2014
Pledge to uphold the IREM Code of Professional Ethics
Experience Have 1 year (12 months) of qualifying residential real estate management experience as defined by IREM (meeting portfolio and
functions minimums)
Other Requirements Submit an ARM application with the non-refundable application fee. Submit three Confidential Letters of Recommendation (included in ARM application). Be interviewed and recommended for approval by your IREM Chapter.
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2014 ASSOCIATE MEMBERS
Oregon-Columbia River Chapter No. 29
Accredited Residential Manager, ARM®
2014 ACCREDITED RESIDENTIAL MANAGERS
Oregon-Columbia River Chapter No. 29
CAMMIE ALLIE GRANT HAMBLIN CATHERINE MILES CHERYL RANDALL
RUTH ANDERSON SARON HIGH TAMMY MILLS JHAUNA RUD
OLUWAKEMI ARIGBON HOLLY HILDENBRAND JENNIFER NEILSON TERESA SANCHEZ
CHRISTOPHER BARBER SHELLY HILLMAN CHRIS PASTEUR LAURA SCHAEFER
FRANSCESA BARRETT MONIQUE JONES JANN PATE SHANNON SCHMIDT
LAURA BARRY DUANE JORDAN RACHEL PAYTON LATONYA SMITH
LAURA BLADES LAURA JUTEAU DESTINY PENTICOFF CHRISTOPHER SONSTENG
ALISON BRIZENDINE JOHN KEBA SANDRA PEREZ HEATHER TSUGAWA
BOBBY JO CARRILLO DAMON KENYON JANET PETERSON VIOLETA VITKOVA
SHANNEN COVINGTON KEN KOWALSKI BETSY POTT SANDRA WEBB
BENJAMIN CRANE GAIL LAFOY INGRID POWELL NICHOLAS YUVA
RHONDA CRAWFORD MELODY LARUE AMY PRICE JASMYNE ZEBDEH
AMANDA EDWARDS CARRIE LEWIS MARGO PUCKETT
CARRIE GLOVKA TODD LOCKER MARGO RAMS
27th Annual IREM® Forecast Breakfast Page -28-
2014 ASSOCIATE MEMBERS
Oregon-Columbia River Chapter No. 29
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
The challenges in today’s job market—from industry consolidation and increased
competition to being expected to do more with less—make it harder for you to prove
your experience and your credibility. The CPM® designation can demonstrate your
expertise and integrity to those who matter most—employers, owners and investors.
CPM® Members are recognized as experts in real estate management, and they are at
the top of the profession.
70% of those who hold the CPM® designation hold the highest management
positions (owner/partner or officer/director) than those without the designation.
Total median compensation packages for CPM® Members can exceed the packages of
CPM® Candidates of the same age, the same amount of experience and education, and
with similar portfolio sizes by at least 13% and, in some brackets, by as much as 45%.
Step 1. Become a CPM® Candidate
The first step in becoming a CPM® is to become a CPM® Candidate. As a Candidate, you’ll be a member of IREM, including a local IREM® Chapter, and you’ll stay informed about your progress toward fulfilling the requirements for the CPM® designation. Here’s all you need to do to become a CPM® Candidate:
Complete the CPM® Candidate application online or print a PDF of the application and send it to IREM® Headquarters with the non-refundable application fee Either hold a real estate license or validate that you are not required to have one. Pledge to uphold the IREM® Code of Professional Ethics. Vendors, suppliers and service providers to the real estate management industry are not eligible for CPM® candidacy.
Certified Property Manager, CPM®
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2014 ASSOCIATE MEMBERS
Oregon-Columbia River Chapter No. 29
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Certified Property Manager, CPM® Continued...
Checklist for Becoming a CPM
Experience 3 years (36 months) of qualifying real estate management experience as defined by IREM (portfolio and
functions minimums)
Education – choose one of four options:
Option 1: Complete seven required courses Recommended order: MKL404 or MKL405 or MKL406 HRS402 MNT402 FIN402 ASM603 ASM604 ASM605 Course schedules If you took IREM courses prior to 2005, find out which of these courses earn credit by reviewing the CPM Course Equivalency Chart
Option 2: Other Designations Fast Track Hold a CCIM, CSM, PCAM, or RPA designation and submit the fast track approval fee Details about the CPM Fast Track Program.
Option 3: Real Estate Degree Fast Track Have an undergraduate or graduate degree with a major, minor or concentration in real estate or property management and submit the fast track approval fee Details about the CPM Fast Track Program.
Option 4: Professional Experience Fast Track Have 20 years of qualifying professional experience (as verified via experience reports and approved by chapter) and submit the fast track approval fee Details about the CPM Fast Track Program.
Management Plan - Select one of two options. Option 1 Pass management plan on an actual property (MPIND) Option 2 Pass management plan skills assessment (MPSA).
Examination Pass the CPM Certification exam
Ethics Attend ETH800 and pass exam Pledge to uphold the IREM Code of Professional Ethics
References Submit 3 Confidential Letters of Recommendation (provided at the time of candidacy approval)
Candidacy Fulfill the one year Candidacy period by being a CPM Candidate Member, ARM Member, or ACoM
Member in good standing for the 12 months prior to CPM approval
Other Requirements Submit a CPM application with the application fee, which is $210. Be current with annual national and chapter dues. (national dues are $495; chapter dues vary by
chapter.) Hold a real estate license or verify that you are not required to have one for your current position. Be affiliated with the NATIONAL ASSOCIATION OF REALTORS®. Attend two IREM Chapter meetings or events during the 12 months immediately prior to CPM
approval. Be interviewed and approved by your IREM Chapter.
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2014 ASSOCIATE MEMBERS
Oregon-Columbia River Chapter No. 29
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
2014 CERTIFIED PROPERTY MANAGER
CANDIDATES
Oregon-Columbia River Chapter No. 29
SARAH BENNETT MENDELL GOSNELL KRISTE MARTINEZ CINDY SCHAFFER
VICTORIA BOYLE KELLY GRAY KATIE NEUMAN CHRIS SHEPARD
RACHEL CHAUVIN SUSAN GRAY JODY NOLANDER AARON SCHIELDS
AMANDA CLARK JOANNE GULBRANSON ANDREA O’NEIL LATONYA SMITH
CHRIS COCHRAN AUDREY JACOBSON MARGUERITE PALUMBO SHERRY STATLER
REBECCA COOK CARMELLA JASKIEWICZ-
BYERS
TARA PLATT SARAH SUMRALL
NICHOLAS COOK MICHAEL JOHNSON ANCA PLOP JENNIFER TYLER
AMANDA EDWARDS CHARLES KARL LISELOTTE POZZI ERIC WOOD
STEPHEN FORD ANDREW KROGER MELISSA RINEHIMER SYDNEY YELLE
JOSEPH GILLOCK MELODY LARUE LISA RUMMEL
CHRISTOPHER GILSON KELLY LEVINE THERESA SANCHEZ
27th Annual IREM® Forecast Breakfast Page -31-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
2014 CERTIFIED PROPERTY MANAGERS
Oregon-Columbia River Chapter No. 29
KAREN ALEXANDER ANSEL BERRI BENJAMIN CRANE SCOTT GIBBS
CAMMIE ALLIE WENDIE BILLINGS KAREN CZOPEK JESSICA GIES
JOHN AMOS LYNN BLANKENSHIP E. THOMAS DAVIES JANET GRAAFF
CRAIG ANDERSON THOMAS BRENNEKE JEFFREY DENSON MICHAEL GREENINGER
CINI APOSTOL PAUL BRETT TED DURANT RICHARD GRESS
HERBERT ARATHOON ALEXANDRA BREVIG STANLEY ELLIOTT TINA GUSTAFSON
MICHAEL ARENA KELLY BREWSTER NUTAN ENGELS PHILLIP HACKWORTH
JOHN BALLAS JEFFREY BROWN ROBERT FABIAN DYANN HAMILTON
CHRISTOPHER BARBER JOCELYN BURMESSTER BEVERLY FOSTER MARK HARRIS
STEPHEN BARBER GARY CALVERT KIMBERLY FUHRER MICHAEL HAVLIK
WILLIAM BARENDRICK MARK CHRISTIANSON KIM GACH DOUGLAS HENDERSON
TY BARKER MONIQUE CLOUSER REBECCA GARDNER SHELLY HILLMAN
LAURA BARRY VALORIE COCHRAN TRACEY GEDLICH LAURI HINES
DOUGLAS BEAN JAIMA COLEMAN DAVID GENRICH CLIFFORD HOCKLEY
THOMAS BECHTELL PATRICE COOK LAURA GENTRY BERND HOFFMANN
ROBERT BENNETT JOHN COX JENNIFER GERRITZ NOAH HOLZ
27th Annual IREM® Forecast Breakfast Page -32-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
2014 CERTIFIED PROPERTY MANAGERS
Oregon-Columbia River Chapter No. 29
SUSAN IGGULDEN CRAIG MCCONACHIE JEANNA PETTY CYNTHIA SPARKS
JACOB JOHNSON DEBRA MCCRACKEN KRISTA POLVI MARSHA STEFFEN
JAMES KAUTZ DARREN MCDONALD MARK POMPA JAMI STERLING-COUNARD
JOHN KEBA MALCOLM MCIVER LYNN PURDY LAWRE TAPELLANCE SWEEK
DONNA KELLEY MICHELE MICCICHE TROY RAPPOLD DAMAYNARD TYE
DENNIS KERR STEPHEN MIKULIC JEFFREY REINGOLD DWIGHT UNTI
DAVID KEYS CATHERINE MILES CHAD RHEINGOLD CARMEN VILLARMA
RALPH (KIRBY) KIRCH RODERICK MOSMAN VICKI RISING LISA WALKER
WADE LANGE JULIE MUIR WALTER RIVERS DIEDRE WELLS
JOLEENE LARSON MICHAEL MYERS ROBINN RUDD BENJAMIN WICKHAM
LOUISE LAUMAN RANDALL NORGART MARY RUSSELL JONATHAN WICKIZER
CINDY LAURILA FRED NORMANDIN JOSH RUTTER JOHN WINQUIST
LISETTE LEVICH GARY O’CONNELL JOSEPH SANDAHL DAVID WRIGHT
NATHAN LEVIN ERIK OLSON JAMES SCHAFF BECKY YARGER
CAROL MAFFEI JANICE OSTLUND MICHELE SCHIFFER
MICHELLE MARTIN ENNIS PARFITT SHELLY SKIRVIN
TRACI MCCAULEY KATHI PEARCE CLAUDIA SLYTER
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
2014 CERTIFIED PROPERTY MANAGER EMERITUS
Oregon-Columbia River Chapter No. 29
2014 STUDENT MEMBER
Oregon-Columbia River Chapter No. 29
CHARLES CONROW O. GENE POWELL ROBERT STUTTE
SCOTT HENSELMAN JAN SAMS-
PROBSTFIELD
JOHN VAN BUSKIRK
JOSEPH LABADIE LAURENCE SENN JACK YOUNG
SZE SHU LEE MICHAEL TEMPLETON MELODIE WAHNE
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
2014 IREM® FORECAST BREAKFAST
Oregon-Columbia River Chapter No. 29
PRESENTS:
2014 SPEAKER PANEL Master of Ceremonies:
Patti Moller
Director of Business Development, Perlo Construction
Retail: George Macoubray, Commercial Realty Advisors
Office: Eric Haskins, Jones Lang LaSalle
Finance: Ken Griggs, Norris Beggs & Simpson
Industrial: Dave Ellis, Capacity Commercial Group
Multi-Family: Clay Newton, Kidder Mathews
Development: Chris Nelson, Capstone Partners
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Patti Moller is the Director of Business Development for Perlo Construction,
a commercial general contractor headquartered in Portland, Oregon. She
responsible for Perlo’s business development and marketing strategy and
execution.
Patti began her career in commercial real estate in 2006 as a National
Account Manger for Lawyers Title Insurance and most recently, First
American Title Insurance, National Commercial Services.
Patti is a native Oregonian and former CPA who started her professional
career at PriceWaterhouseCoopers as well as served in senior financial
management positons for both publicly traded and privately held
companies. After 16 years in finance and accounting, she made a career
change to business development and sales. She earned top honors in her
first year with the Portland office of Robert Half International and served as
business development manager for a professional services firm.
Patti is the current President for the Portland Chapter of Commercial Real
Estate Women and was the 2008 Portland CREW Member of the Year. She
is also active in CCIM, NAIOP, CEIC and other community organizations.
2014 IREM® FORECAST BREAKFAST
Master of Ceremonies
PATTI MOLLER:
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
The 27th Annual
IREM® FORECAST BREAKFAST
Retail
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
GEORGE MACOUBRAY
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -39-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -40-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -41-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -42-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -43-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
27th Annual IREM® Forecast Breakfast Page -44-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
27th Annual IREM® Forecast Breakfast Page -45-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
Office
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
ERIC HASKINS
Managing Director
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -48-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -49-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -50-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -51-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -52-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -53-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
The 27th Annual
IREM® FORECAST BREAKFAST
KEN GRIGGS
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -56-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -57-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -58-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -59-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -60-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
The 27th Annual
IREM® FORECAST BREAKFAST
DAVE ELLIS
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -62-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -63-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -64-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -65-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -66-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -67-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
The 27th Annual
IREM® FORECAST BREAKFAST
Multi-Family
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
The 27th Annual
IREM® FORECAST BREAKFAST
CLAY NEWTON
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -71-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -72-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -73-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -74-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -75-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -76-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -77-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
27th Annual IREM® Forecast Breakfast Page -78-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
27th Annual IREM® Forecast Breakfast Page -79-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -80-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
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CHRIS NELSON
Chris is a co-founder of Capstone Partners LLC a Northwest focused
commercial real estate development and advisory firm with offices in Portland and
Seattle. Prior to founding Capstone in July 2002, Chris was Managing Director
of Trammell Crow Company's Portland office from 1999 - 2002.
He serves on the Advisory Board for the PSU Center for Real Estate
and is a founding Board Member of KairosPDX, a PPS K-5 Charter School. He is
also a member of The Oregon Forum, the Urban Land Institute and The Forest
Park Conservancy.
Chris received a Bachelor of Arts in Economics from University of
California, Davis in 1989 where he also served as its Student Body President. Chris
lives in Portland with his wife Barbara and two teenage children Nikki (17) and
Conner (15). Chris is an Eagle Scout.
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Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -82-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -83-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -84-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -85-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -86-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST
27th Annual IREM® Forecast Breakfast Page -87-
Accredited Residential Manager, ARM®
Certified Property Manager, CPM®
Retail
The 27th Annual
IREM® FORECAST BREAKFAST