2013 irem forecast breakfast transcript

Thursday

December 5, 2012

Portland Ballroom

Oregon Convention Center

777 NE Martin Luther

King Jr. Blvd.

Oregon-Columbia River Chapter No. 29

The 26th

Annual IREM®

Forecast Breakfast

brought to you by:

TABLE OF CONTENTS

Forecast Breakfast Committee

2013 Friends of IREM® – Breakfast Sponsors

Oregon-Columbia River Chapter No. 29—Volunteers

• Chapter Officers

• Executive Council & Members at Large

• Committee Chairs

Becoming an Accredited Management Organization®

• Featured AMO® Sponsors & AMO® Firm Members

Oregon-Columbia River Chapter No. 29—Membership

Academic Members

Associate Members

Becoming an Accredited Residential Manager®

Accredited Residential Managers®

Becoming a CPM® Candidate

Certified Property Manager® Candidates

Becoming a Certified Property Manager®

Certified Property Managers®

2013 SPEAKER PANEL

Master of Ceremonies: Debra Gil, Good Day Oregon

Finance: John Petersen, Melvin Mark

Retail: Scott Frank, Capital Pacific

Industrial: Eric Sporre, Pac Trust

Multi-Family: Bernie Gehret, Joseph Bernard

Office: Mark Fraser, Kidder Mathews

2013 Forecast Breakfast Committee

Cini Apostol, CPM®, RPA®, CCIM® • Kidder Mathews • Chair

Jennifer Gerritz, CPM® • Alexia Consulting • Chair

Ronda Butler • Raindrop Supply• Mittens n’ More Chair

Elissa Linn • Perlo Construction

Barb Casey • Kennedy Restoration

Caroline Karl, RPA® • Bluestone & Hockley Real Estate Services

Damon Kenyon, ARM® • GSL Properties, Inc.

Lindsey Chrysler • Elliott Associates, Inc.

Speech Coach: Bob LaDu • Earth Gatherings

Transcript Design: Lindsey Chrysler • Elliott Associates, Inc.

2013 Friends of IREM – Breakfast Sponsors

American Building Maintenance Kennedy Restora�on Portland Business Alliance

Ac�on Technologies Landgraphics, Inc. Raindrop Supply/Expresso Bldg Srvc

Centric Elevator Na�onal Maintenance Contractors The Oregonian

Columbia Roofing & Sheet Metal Oregon Refuse & Recycling Assoc. Township-United Building Services

Empire Pain�ng & Construc�on Oregon-Aire, Inc. Walter E. Nelson Company

First Response, Inc. Pacific Landscape Management, Inc. Western States Fire

Har-Bro West, Inc. Pavement Maintenance, Inc.

Hunt Pain�ng Company Perlo Construc�on

Apartment Guide Love2, Inc. Snyder Roofing & Sheet Metal

Apartments.com Metro Mul�-Family Housing Assoc. Squires Electric

Benge Industries Millennium Building Services Terra Firma Founda�on Systems

Cantel Sweeping Mt. Hood Window Coverings The Brickman Group

JR Johnson PG Long Floorcovering

Friends of IREM®

Program Benefits

Throughout the country, Friends of IREM® programs are a Chapter’s life-

line. Without the support of our Friends, both financially and through par-

ticipation, our Chapter would be hard-pressed to provide quality member

services and programs, such as today’s Forecast Breakfast. We consider our Friends as our partners—an enthusiastic and dedicated group of profes-

sionals who are always willing to lend a helping hand—from committee

work and event planning—to donations of goods and services, thereby al-

lowing us to raise money for charity and make a difference in the communi-

ty and our local real estate industry. THANK YOU FRIENDS...FOR ALL

THAT YOU DO!

If you’re interested in our 2014 Friends of IREM® Program...a relationship

with IREM brings:

COMMUNICATION

…with industry leaders who manage nearly $2 trillion in real estate assets. With nearly 16,700

members worldwide, IREM is the largest organiza�on dedicated to advancing the professional

interests of commercial and mul�-family real estate managers. In addi�on, IREM Members:

� Have responsibility for over 10.4 billion square feet of commercial proper�es.

� Manage more than 11.4 million residen�al units.

� Manage, on average, commercial proper�es totaling 828,000 square feet.

� Manage, on average, 1,293 residen�al units.

COLLABORATION

…with the most respected organiza�on in the real estate management industry. IREM has been

the source for educa�on, resources, informa�on, and membership for real estate management

professionals since 1933. An affiliate of the Na�onal Associa�on of Realtors, IREM is the only pro-

fessional real estate management associa�on serving both the mul�-family and commercial real

estate sectors. Membership includes more than nearly 16,700 individual members and 535 cor-

porate members. With 80 U.S. chapters, 14 interna�onal chapters, and several other partner-

ships around the globe, IREM is an interna�onal organiza�on that also serves as an advocate on

issues affec�ng the real estate management industry.

CONNECTION

…with an audience with $9.3 billion in buying power. Through networking, educa�on and digital

exposure, IREM helps connect you to target the top firms in the country.

2014 Friends of IREM®

Program Benefits

Your annual FRIEND OF IREM® sponsorship fee provides you with the following

benefits in 2014:

• One complimentary ticket (plus advertising) at the annual FORECAST

BREAKFAST held in December of each year. Your sponsorship fee also in-

cludes prominent recognition at the event itself, including highlights of your

firm in the event transcript. This is an opportunity to showcase your business

to approximately 800 attendees in the Portland/Metro area real estate indus-

try!

• Discounts on In-Focus (newsletter) advertising (if available).

• Annual access to approximately 300 participants and members of the Oregon-

Columbia River Chapter, including Certified Property Managers (CPM®),

ACoM® Members, AMO® Firms and Accredited Residential Managers (ARM®)

in the Portland area.

• One set of mailing labels to the Chapter membership at no charge, however,

we will not send them unless requested, so that the information you receive is

as up to date as possible.

• The ability to attend the monthly membership meetings at the member rate

(excludes the Annual “Inaugural” Awards Dinner) for up to two of your compa-

ny’s representatives

• A special introduction at the first membership meeting after your inception

date, and each anniversary thereafter if you renew your sponsorship.

• FRIENDS of IREM® name tags for use at monthly membership meetings iden-

tifying you as a FRIEND (although direct soliciting is not permitted, placement of

brochures and business cards at tables is welcome with advance notice).

• Your company name listed as a FRIEND of IREM® on our website:

www.iremoregon.org

• Company website linked from IREM Oregon’s website at

www.iremoregon.org

• Limited competition! Only four sponsors per industry or service classification is

allowed during any given calendar year.

For questions or more information, please call 503.228.0002, or send us

an email at [email protected].

2013 Friends of IREM

ABM—American Building Maintenance

1320 NE 63rd Ave. • Portland, OR 97213 • (503) 288-5055

ABM is one of the largest facility management services providers in the U.S. We offer state-of-the-art,

dependable building maintenance services cost effectively. Our substantial base of long-term clients

demonstrates the importance that we place on building enduring relationships.

As an ABM client, you have the advantage of obtaining multiple services under one contract with a single

point of contact, making it easy for you to outsource these functions without administrative headaches.

We provide any combination of services on a local, regional or national basis.

In everything we do, you’ll see how we’ve earned a reputation for integrity and high levels of perfor-

mance. For the next 100 years, we’re dedicated to maintaining that reputation and keeping our clients

happy.

Action Technologies

835 SE 17th Ave. • Portland, OR 97214 • (503) 231-1992

Action Technology Systems is a family owned and operated, complete in-house Alarm Systems Company

committed to providing the highest quality Electronic Security and Fire Alarm Systems and Service avail-

able to all of our customers in Oregon and southwest Washington. Action Technology seeks to provide

the highest possible quality systems and service for the fairest possible price. We employ experienced,

highly trained technicians (average field experience over 15 years), and install only field proven listed

equipment. All sales and technical personnel participate regularly in on-going factory training and certifi-

cation. We maintain an extensive parts inventory for both service and installation.

Apartment Guide

9570 SW Barbur Blvd, Suite 215 • Portland, OR 97219 • (503) 525-0636 • Contact Carmen Fink

Apartment Guide Printernet, the industry media leader for over 32 years, is focused on TARGETED MAR-

KETING and making the REAL INVESTMENTS that deliver the BEST RESULTS for both our advertisers

and apartment shoppers. Apartment Guide Printernet provides the most and highest quality traffic and

leads for the lowest cost per lease of any lead source in the industry. We’ve got the LEAD…We’ve got the

LEASE. Call your marketing partner today at (503)706-0866 for advertising details. Visit our website at

www.apartmentguide.com

Apartments.com

175 West Jackson Blvd, 8th Floor • Chicago, IL 60604 • (503) 706-

6244 • Contact Jennifer Lester

Apartments.com is a leading national online apartment Internet Listing Service (ILS) distinguished by its

ability to provide advertisers highly qualified leads, full service local support, top notch training and online

exposure second to none. Apartments.com connects renters with apartment communities through en-

gaging virtual tours, professional community photos and detailed descriptions. With 29 different amenity

options to help customize their search, renters find what they want and arrive at apartment communities

ready to lease. Apartments.com delivers highly qualified, ready-to-rent prospects to more than 15,000

trade customers.

2013 Friends of IREM Continued...

Benge Industries

1709 NW Eleven Mile Avenue • Gresham, OR 97030 • (503) 682-9123

Benge Industries is a full service asphalt maintenance company serving the commercial and industrial sector of

the Portland metro area since 1993. We provide optimal service and quality workmanship offering a one year

guarantee on all work performed by Benge Industries covering both materials and workmanship. We believe in

quality workmanship and believe you should not accept anything less.

Cantel Sweeping

PO Box 83265 • Portland, OR 97283 • (503) 661-4337 Fax (503) 661-4401

CANTEL SWEEPING specializes in parking lot sweeping and striping. We operate every night, 7 days a week,

365 days a year. No other sweeping company covers the Willamette Valley like Cantel Sweeping. We cover the

Northwest from Vancouver Washington to Salem Oregon. A clean and well maintained parking lot makes a

positive impression upon your customers. We constantly review your needs and recommend the optimal, but

not excessive, sweeping and striping frequency to provide that clean, well maintained look. Cantel Sweeping is

committed to helping to clean up the environment. Parking lot sweeping minimizes the amount of pollutants

that go directly from your parking lot to the storm water runoff system. We capture these pollutants and pro-

cess them through a state-of-the-art facility where all debris and waste water is recycled or properly disposed.

Call us for a free bid or check out our website at www.cantelsweeping.com

Centric Elevator

2855 SE 9th Avenue • Portland OR 97202 • (503) 234-0561 • Contact David Lyons or Cory Hunter

The formation of Centric Elevator Corporation in 1977 marked a significant development in the elevator service

market. Founded in Denver, Colorado and steadily growing by providing quality elevator service, Centric ex-

panded to Arizona in 1983. In 1990, Centric again expanded its market to Oregon by acquiring Western Eleva-

tor. Filling the void that existed between the large national elevator manufacturers and the small independent

service companies, Centric established a service philosophy emphasizing innovation and quality service at com-

petitive pricing. Completing our 35th year in business, Centric has experienced steady long-term growth and is

known as one of the largest independent elevator companies in the United States.

Columbia Roofing & Sheet Metal

18525 SW 126th Place • Tualatin, OR 97062 • (503) 682-9123 • Contact Mark Carpenter

Columbia Roofing and Sheet Metal started by doing small repairs that built into a successful business model of

helping owners make financial sense out of roofing repairs and replacement. While the average roofing com-

pany stays in business just five years or less, Columbia Roofing and Sheet Metal has spent more than a decade

in the rain-soaked Pacific Northwest putting roofs over the things that people care about most. So whether it’s

a question you need answered, or maintenance and repair issues that need addressing, you can rely on the fact

that Columbia Roofing and Sheet Metal will be around to take care of you, your home and your business. Co-

lumbia Roofing & Sheet Metal now does work in Oregon, Washington, Idaho and California with a year around

staff of over 50 people. Columbia provides 24/7 leak repair service, full commercial replacement and recovers,

sheet metal work and roofs, plus residential roof repairs, recovers and replacements. The company’s statement

tells you how they do business, “Expert Solutions, Guaranteed Results”, it’s just how we do business.

Empire Painting & Construction

15077 Clackamas River Drive • Oregon City, OR 97045 • (503) 650-3675

Since a brash start in 2003, EmpireWorks has become one of the largest and most successful specialty con-

tracting companies in the United States. Our focus is unparalleled. We specialize in professional exterior

repainting and all associated reconstruction services for Homeowners Associations (HOA), Property Man-

agers, Building Owners and Capital Expenditure Managers. Our model is to use the highest-quality people,

technology and cutting edge production processes to deliver a superior experience at a competitive price.

We believe in ethical business practices, fairness, entrepreneurship and innovation.

First Response, Inc.

4970 SW Griffith Drive, Suite 100 • Beaverton, OR 97005 • (503) 207-5300

“A Higher Standard in Safety & Security” First Response, Inc. is the largest locally owned private Security

Company in the Portland, Vancouver & Seattle areas. Our services include professional Patrol and On-site

Officers, 24-hour Alarm Response, Criminal Back ground Checks, Installation of Burglary and Fire Systems,

CCTV, Phone & Data and a Local Monitoring Station. First Response, Inc. is a local security company able

to provide all your security needs. We specialize in Security Patrols, Alarm Response, On-Site Guard Ser-

vices and state-of-the-art Security Systems with Cameras. We save our clients hundreds of dollars a year

with our ability to serve all their security needs. We have patrol vehicles on the road 24 hours a day and we

continue to be the leader in alarm response in our industry. No other security company is more experi-

enced or provides services to more Property Management Companies than FIRST RESPONSE. We are in-

volved in the community and believe in establishing partnerships with companies who wish to protect

their investments with professional services. We are committed to providing quality services at a fair price

rather than inferior services priced cheap. We attribute our client retention n to our training, professional-

ism, outstanding customer service department and a focused dedication to consistency of services. With

offices in Portland, Seattle and Salem, we can serve the Northwest. Call Dave Foglio at (503) 207-5300 to

learn more or for a private tour. Or, check our website at www.fr-inc.com.

Har-Bro

10898 SW Tualatin Sherwood Road • Tualatin, OR 97062 • (503) 482-6720 •

Contact Todd Smith

Har-Bro specializes in property damage restoration, by providing 24/7/365 emergency services and recon-

struction for residential and commercial properties. Our Mission is to provide victims of disaster with im-

mediate restoration service with the utmost Integrity, Dedication to Quality, and Outstanding Customer

Service. With Har-Bro as part of your company’s solution to recover from natural and unpredictable disas-

ters, you can take comfort in knowing that our quality craftsmanship and experienced personnel will serve

all of your property restoration needs. Explore all the services and resources Har-Bro can offer with the

confidence that our mission is to complete the work properly on time, the first time. Since 1961, we have

specialized in the reconstruction and restoration of properties damaged by fire and smoke, water or sew-

age, collapse, wind, earthquakes and other natural or man-made disasters. Our experienced team can re-

store virtually every type of structure: commercial, industrial, high-rise, retail, multi-tenant and residential.

You can take comfort knowing we have the skills and expertise in providing the best Emergency Restora-

tion Services for your properties.


Hunt Painting Company

7400 SW Macadam • Portland, OR 97219 • (503) 503-245-5149 • Contact Bill Hunt

Since 1969, we have been the painting contractors of choice for many home owners and business owners

throughout the Portland, Oregon area as well as the surrounding counties. From small residential projects

to large commercial buildings, we can handle the job efficiently and professionally. We have taken care of

literally thousands of painting projects, and the scope of our work is quite wide. We get hired frequently

because we offer top quality service at rates that are extremely competitive. Some of the work we do: ex-

terior house painting, interior home painting, commercial painting – interior, and commercial painting –

exterior.

JR Johnson, Inc.

PO Box 17196, Portland, OR 97217 • (503) 240-3388 • Contact Katrin Arp

At J.R. Johnson, Inc., we offer a full suite of general contracting, construction defect repair, and emergency

restoration services. Serving Oregon and Washington for over 40 years, J.R. Johnson is an established and

trusted partner in the improvement and restoration of our clients’ valued real estate assets. Our restoration

specialists are certified experts in the repair and renovation of occupied multi-family residential properties,

commercial buildings, and homes damaged by catastrophe. J.R. Johnson, Inc., the experts you can trust

with the experience, knowledge and capacity to meet your improvement and restoration needs.

Kennedy Restoration

315 SE 7th Avenue • Portland, OR 97214 • (503) 234-0509 • Contact:

Barb Casey

Kennedy Restoration is a family owned business that has been serving the greater Portland area,

Salem area and SW Washington since 1950. Kennedy specializes in restoring lives and rebuilding

properties to residential, commercial and multifamily properties damaged by fire, water, wind,

vandalism, biohazard clean-up and other natural and man-made disasters. Kennedy Restoration

is a full-service general contractor that will coordinate and manage all phases of the restoration

process, from emergency services 24/7 to complete re-construction services.

Landgraphics, Inc.

9005 SE Saint Helens St. • Clackamas, OR 97015 • (503) 650.0590 • Contact

Adam Flint

Landgraphics, Inc. is a full service landscape contractor. We provide landscape services to proper-

ty owners and managers from Southwest Washington through the mid-Willamette Valley. We

are fully licensed in all phases of landscape installation and maintenance and have been in busi-

ness in the Portland Metropolitan area since 1982. Our management staff all have acquired their

Bachelor’s degrees in Ornamental Horticulture and we focus on training and employee longevity.

From a service standpoint, we strive to provide an aesthetically pleasing exterior environment

balancing horticultural needs and realistic budgetary constraints.


Lovett Inc.

6920 NE 42nd Avenue • Portland, OR 97218 • (503) SERVICE • Contact Aaron Sawyer

LOVETT has been servicing the NW for 15 years now with a unique range of complimentary contractor ser-

vices ranging from Plumbing, Drain, Excavation, Directional Drilling, Electrical and Restoration and Water-

proofing. Our team of specialists are all licensed and bonded. We pride ourselves on our expertise and at-

tention to detail. There is no project too big or small for us to help you or your team with. Showing up on

time, working quickly and efficiently for a fair price, and doing the job right the first time, this is how we’ve

built our business over the years. For more information about LOVETT visit our website at

www.lovettservices.com or call us at 503-SERVICE(737-8423) to schedule us to help with your project today.

Metro Multi-Family Housing Association

16083 SW Upper Boones Ferry Rd. #105 • Tigard, OR 97224 • (503) 213.1281

Contact Deborah Imse

Founded in 1992, the Metro Multifamily Housing Association (MMHA) proudly represents residential prop-

erty managers and vendors throughout Portland, Southern Washington, and down through the Willamette

Valley to Medford. Our members manage over 150,000 units in these areas and represent every service

related to the industry. MMHA is committed to promoting a high degree of professionalism for rental

housing providers. We sponsor educational courses, deliver the most comprehensively reviewed set of

forms in the state, and advocate to local and state governments on behalf of the industry to ensure our

members the best operating environment possible. Our Members Make the Difference. As a member-

driven association with nearly a dozen committees composed of members and staff, MMHA develops and

executes programs and activities that serve members and non-members alike. From our yearly conference

and tradeshows to our continually reviewed set of rental forms, the association strives to equip residential

property managers with the knowledge and skills necessary to stay successful. Our members stay abreast

of changes, network and play a defining role in the future of the multifamily housing industry through their

participation with the Metro Multifamily Housing Association. As the association grows with the region, we

will continue to provide a strong and unified voice for residential property managers and those interested in

maintaining the vitality of multifamily housing.

Millennium Building Services

5909 N. Cutter Circle • Portland, OR 97217 • (503) 281-1949 • Contact Stan

Shelton

Millennium Building Services, Inc. is a Portland-based company that provides a full range of services includ-

ing Contract Janitorial, Carpet & Furniture Cleaning, Hard Surface Floor Care, Day Porter Services, Water

Damage Restoration, Hazardous Waste Clean-Up, High-Rise Window Cleaning, Construction Clean- Up,

Routine Maintenance & Handyman Services, Pressure Washing, Parking Lot & Interior Lighting Mainte-

nance and 24 Hour Emergency Response Services.


Mt. Hood Window Coverings

P. O. Box 1075 • Sandy, OR 97055 • (503) 668-4181 • (800) 537-4907 • Contact

Richard Meyer/Doug Martin

Commercial * Residential * Multifamily * Institutional * Tenant Improvements * New Construction

Mt. Hood Window Coverings is a full service window coverings company supplying new draperies, mini

blinds, verticals, solar shades, and all other types of cellular and pleated shades. Mt Hood Window Cover-

ings specializes in “Ultra-Sonic” blind cleaning, repairs and refurbishing. These services are provided to help

maintain your existing window treatments as well as to enhance your office and all other living and working

environments. We have qualified Service Technicians and highly knowledgeable Sales Representatives. Feel

free to contact us with any questions or requests

National Maintenance Contractors

7405 SW Tech Center Dr., Suite 120 • Tigard, OR 97223 • (503) 601-3131 –

Contact Gregg McDonald / Steve Dost

“We’ll Make Your Life Easier” National Maintenance Contractors is a full-service commercial janitorial build-

ing maintenance company. We have been in business for over 30 years and have office locations in Portland,

Seattle, and Spokane. National has the experience, size, and structure to properly service accounts of any

size and scope. As an industry leader with low janitor turnover, you will feel comfortable and secure know-

ing that your facilities are cleaned consistently each and every time with the same highly trained and experi-

enced cleaners. Our quality control and follow-up communication system is second to none. All of our

management and operations staff use a web-based work order communication system that utilizes e-mail,

Blackberry cell phones, telephone as well as direct personal contact to insure quality. We have the resources

to provide excellent 24 hour / 7 day per week emergency response for those situations that occur after

scheduled hours. In addition to nightly janitorial service we also provide carpet cleaning, hard floor cleaning,

window washing, day porter service, and construction cleaning services. We have recently developed a new

product called Encase, which is a grout restoration treatment for tile floors. The Encase process makes old,

dingy and discolored grouted flooring look brand new for substantially less than installing a new floor. En-

case protects the grout against discoloration, odor and mildew and has anti-microbial protection. Contact

Gregg McDonald ([email protected]) or Steve Dost ([email protected]) at (503)

601-3131 for more information.

Oregon-Aire, Inc.

7715 NE 33rd Drive, Suite A • Portland, OR 97211• (503) 335-2222 • Contact Rich

Dall or Jim McDonald

Oregon-Aire, Inc. was established in 1986 and is a leading provider of HVAC systems and LonWorks-based

Building Automation Systems to commercial and industrial customers in Oregon and Washington. As an

authorized LonWorks Systems Integrator, Oregon-Aire, Inc. is proud to represent LonWorks-based Building

Automation Systems in the Northwest. Oregon-Aire specializes in the design, installation, repair and

maintenance of all major types and brands of HVAC systems. Our goal at Oregon-Aire is to increase the

value of our clients’ assets through proper maintenance and management of their HVAC assets. We are es-

pecially proud to be actively involved and associated with our good friends at IREM.


Oregon Refuse & Recycling Association

680 State Street, Suite 100 • Salem OR 97301 • Mail to: PO Box 2186 • Salem,

OR 97308-2186 • (503) 588-1837

ORRA is a voluntary member association representing solid waste management companies, including gar-

bage and recycling collectors, landfills, transfer stations, composters and material recovery facilities that

provide services to residential and business customers across the state of Oregon.

Pacific Landscape Management

21555 NW Amberwood Dr, Hillsboro, OR 97124 • (503) 648-3900 contact Peter

May • (503) 648-3900

Locally owned and operated, Pacific Landscape Management is one of the leading landscape management

companies in the nation. We serve over 300 commercial and HOA properties in Portland metro area with a

passion for service and technical expertise. Our experienced and motivated team is the most experienced

and stable in the local area. This ensures you the most thoughtful and cost effective solutions to your land-

scape needs. Through our efforts to become a more sustainable company and provide more sustainable

services to our clients, we were also selected as one of Portland’s greenest companies by Oregon Busi-

ness. As an industry leader, our sustainable programs are used as a model throughout the country. We

have received the Sustainable Company Award from our national trade association PLANET. If you are

looking for a company to do more than just “mow your lawn”, look to Pacific Landscape Management to

manage you landscape assets, protecting your investment and maximizing its benefit to your bottom

line. For more information, at 503-648-3900

Pavement Maintenance Inc.

10100 NE Marx Street • Portland, OR 97220 • (503) 257-9257 •

Contact Jeff Miller

Portland, Oregon’s premier, full-service parking lot Maintenance Company. Pavement Maintenance, Inc.,

along with our Metro Sweeping division, is the premier, full service parking lot maintenance company in

the Portland/Vancouver metro area. Our company has the capacity to handle any size job with modern,

specialized trucks & equipment and experienced, well-trained staff. We regularly maintain: Shopping Cen-

ters, Office Buildings, Industrial Parks, Parking Garages, Mobile Home Parks, Grocery Stores, Medical

Buildings, Apartment Communities, Subdivisions and Private Driveways. We at Pavement Maintenance,

Inc., are proud of the quality and reliability of service that we provide. Through effective management

techniques and innovative maintenance solutions, Pavement Maintenance, Inc., can help you maximize

your valuable asphalt maintenance dollars. Our professional management team can give you written rec-

ommendations along with cost estimates for short, medium and long term time frames which will both

enhance the appearance of your property and extend the life of the asphalt. As a full service "Pavement

Maintenance" company, we can reduce the need to deal with multiple vendors with varying degrees of de-

pendability.


Perlo Construction

16101 SW 72nd Avenue, Suite 200 • Portland, OR 97224 | 503.624.2090 • www.perlo.biz • Contact

Shannen Williams Rappold

Perlo Construction is a full service general contractor and construction management company headquar-

tered in Portland, Oregon. Since the 1950’s, the company has been providing professional and exceptional

quality commercial projects and new buildings such as warehouses, distribution centers, auto dealerships,

manufacturing facilities, offices, business parks, retail stores, healthcare buildings and specialty pro-

jects. We also perform tenant improvements and existing building renovations. Perlo is capable of provid-

ing services in all locations to serve our clients and is currently licensed in Oregon, Washington, Hawaii, Cali-

fornia, Nevada, Arizona and Kentucky.

PG Long Floorcovering

700 NE 55th • Portland, OR 97218 • (503) 284.5727

PG Long has roots that span 50+ years and 3 generations. PG Long Floorcovering, LLC was started in 1989

and has been exclusively focused on servicing multi-family investment properties since that time. It is local-

ly owned and operated by Paul G. Long; a third-generation floor covering expert with over 40 years of in-

dustry experience. Paul’s extensive product knowledge, installation experience and expertise as a certified

carpet inspector give PG Long the unique ability to assist clients not only through the carpet selection and

installation process, but also in the upkeep and determination of cause for damage for which property man-

agers are responsible.

While the small business culture is a staple of PG Long Floorcovering, we have the buying power and labor

force to meet the needs of even the most demanding, large management companies. This marriage of

small business approach and large business capacity is what has earned PG Long its reputation as an indus-

try leader in the Oregon, Idaho, and SW Washington multi-family housing markets.

Portland Business Alliance

200 SW Market Street • Portland , OR 97201 • (971) 224.8684

The Portland Business Alliance is Greater Portland’s Chamber of Commerce and is the voice of business in

the region. As the voice of business, the Alliance advocates for issues that support commerce, community

health and the region’s overall prosperity. With about 1,600 member companies, representing 325,000 busi-

ness people in Multnomah, Washington and Clackamas counties in Oregon and Clark County in Washing-

ton, the Alliance is the region’s leading business organization. The Alliance’s mission to promote and foster

an environment in the Portland region that attracts, supports and retains private-sector jobs, spurs eco-

nomic vitality and enables quality educational opportunities for the region’s residents. In pursuit of that

mission, the Alliance advocates for business at all levels of government and also offer a variety of network-

ing events and professional development opportunities to connect and foster growth in our region’s busi-

ness community. The Alliance is governed by a 58-member board of directors, represen�ng a diversity of

companies, industries and business interests. The board is ac�vely involved in decision-making regarding our

advocacy efforts, financial health, programming and membership recruitment and reten�on.


Raindrop Supply: a Division of Expresso Building

Services

18252 SW 100th Court • Tualatin, OR 97062 • (503) 310.9048

Based in Tualatin, Oregon, Raindrop Supply is a distributor of environmentally friendly janitorial supplies

and paper products to commercial, retail, and industrial properties throughout the Portland metropolitan

area. Founded in July 2008, Raindrop Supply was the offspring of Expresso Building Services, a successful

janitorial contractor in the Portland metro area. Since founding Expresso in 1990, David Servatius had built

a robust janitorial supply and paper business through Expresso’s janitorial accounts and the idea of creating

a separate distribution company became an attractive business strategy. Neal Humphrey was appointed

General Manager of Raindrop in March 2011, after helping David establish and manage the company

through the early phases of start-up. Prior to assuming this position, Neal served for several years as the

Operations Manager for Expresso Building Services. Neal has also held positions in Product Management

and Management Consulting for industry-leading companies such as Intuit, Inc., Ericsson Inc., and Ander-

sen Consulting. Neal earned a BBA in Finance and an MBA from Texas A&M University. Since appointing

Neal to the position of General Manager, David Servatius has assumed an advisory and consultative role.

Prior to founding Raindrop, David successfully built Expresso Building Services from an idea into a multi-

million dollar enterprise, and one of the most successful and well-respected janitorial contractors in Port-

land. David also came from the technology industry and was a certified facilities manager for Applied Mate-

rials and Techtronix. David earned an MBA from Marylhust University, with a specialization in Entrepre-

neurship, and a Bachelor’s degree in Management from Texas Tech University. Our mission is to become

the “green” janitorial distributor of choice in the Portland metropolitan area, while exceeding our custom-

er’s expectations for service, reliability, product knowledge, and support. We will always promote the use of

environmentally sustainable products and processes to minimize the impact of our company and products

on the environment.

Republic Services of Portland

10239 NE Marx Street • Portland , OR 97220 • (503) 253-5656

We offer one-stop shopping for all of your waste removal concerns. Although we specialize in solid waste

and recycling collection, our services go far beyond just emptying your trash bins. Republic Services is

America’s second largest non-hazardous solid waste services company and has the most experienced man-

agement tea m in the industry. Headquartered in Phoenix, AZ, Republic Services provides /waste collec-

tion, transfer, recycling and disposal services to approximately 13 million commercial, industrial, municipal

and residential customers in 40 states and Puerto Rico. We also own or operate more than 200 transfer

stations, nearly 200 solid waste landfills and 76 recycling facilities. Republic’s team of more than 31,000

dedicated employees is committed to delivering service that exceeds our customers’ highest expectations.


Snyder Roofing

P. O. Box 23819 • Portland, OR 97281 • (503) 620-5252 • Contact

Richard Schleis

Founded in 1922, Snyder Roofing and Sheet Metal Inc. specializes in commercial, industrial, and institution-

al roofing, waterproofing and concrete restoration. Approved by all of the major manufacturers, our techni-

cians are continually receiving training in the latest technological developments in all phases of our areas of

expertise. Being the largest commercial roofing & waterproofing contractor in the Pacific Northwest and

with a project management team with over 200 years of combined experience, no project is too large or

complicated. Please visit our website at www.snyderroofing.com.

Squires Electric, Inc.

1001 SE Division Street Suite 1 • Portland, OR 97202 • (503) 252.1609

We are the full service electrical contractor for all your residential and commercial needs. At Squires Electric

we take pride in our professional and efficient service. We bring the innovative ideas and expertise you need

to make your project successful.

The Brickman Group

20395 SW Stafford Road • Tualatin, OR 97062 • (503) 638.9988

Enhancing the American Landscape since 1939, Brickman is a leader in the commercial landscape industry.

With over 160 branches serving 29 states, every Brickman client, large or small, benefits from responsive

local service, backed by abundant nationwide resources. Brickman's proven, systematic approach to

maintenance assures we deliver consistent, value-based service no matter what your budget. Founded on a

family tradition of service, Brickman is driven by a passion to delight the customer, consistently exceeding

their expectations.

The Oregonian

1320 SW Broadway • Portland, OR 97201-3411• (503) 221-8273

The Oregonian, founded in 1950, is the largest daily newspaper in the Northwest. The Oregonian provides

classified and display advertising geared for results! Our experienced team of advertising specialists assist

with advertising design and content. The Oregonian offers the lowest retail cost per thousand rates among

the top 30 metropolitan newspapers in the nation. The Oregonian now provides rental classifieds online

from both the daily and Sunday newspaper at Oregon’s leading local content website, Oregonlive.com. For

more information, please contact Brian Johnson at (503) 221-8443 or fax (503) 221-8273.

Township-United Building Services

1750 SW Skyline Blvd., Suite #9 • Portland, OR 97221 • (503) 292.8391

Contact: Matt Beilstein

Township-United Building Services, LLC is a professional contract cleaning and engineering company

which was established in 1958 by John Gill, the current CEO/President. They offer a full platform or inte-

grated services to provide a client – focused and comprehensive recourse for our customers. In addition to

commercial janitorial services, they perform floor care, window washing, light maintenance, handyman

services, and engineering services. Township services a wide array of facilities including but are not limited

to government buildings, labs, bio-tech facilities, clean-rooms, court buildings, manufacturing faculties,

medical buildings, hospitals, industrial facilities, Class A and B office.


Terra Firma Foundation Systems

19800 SW 129th Ave. • Tualatin, OR 97062 • (503) 224.8390

TerraFirma Foundation Systems is an Oregon-owned basement water-

proofing, crawl space and foundation repair company providing foundation piering systems and Base-

ment Systems® products to residential and commercial customers throughout Oregon, Washington, and

soon to be Idaho.

The ownership and management team have an extensive background in both residential and commercial

construction, having been involved in the industry since 2005. The knowledge and pride we bring to every

job site ensures that your project will be handled in a way that guarantees 100% customer satisfaction.

Walter E. Nelson Company

5937 N. Cutter Circle • Portland, OR 97217 • (503) 285-3037

Founded in 1945, Walter E. Nelson Company is the largest family-owned janitorial, chemical and paper dis-

tributor in the Pacific Northwest. With a focus on superior customer service values and expert assistance,

we’re much more than a run-of-the-mill supplier. We consider our customers partners in mutual success, as

we help you gain the supplies and knowledge you need to achieve the maximum benefit from your janitori-

al or paper products program. Offering you many options and viable solutions for your objectives, we help

your business prosper. The Walter E. Nelson Company has the finest products, services, facilities, and,

above all, the best people to serve your janitorial, paper, chemical and packaging supply needs. Contact

Stan Shelton at (503)285-3037 or fax (503) 285-4373.

Western States Fire Protection Co.

13896 Fir Street, #B • Oregon City, OR 97045 • (503) 657-5155

Contact Linda Munson/Tom Hutchins

Western States Fire Protection is a known leader in the fire protection industry with the knowledge and

skills to help you with your fire protection system from start to finish. As a part of API Group Inc., we have

become one of the largest most respected providers of fire protection services and systems in the industry.

We have a proven track record of performing with skill and quality at cost effective prices as well as the in-

ternal resources to stand behind our work. This places us in the unique position to offer our customers crea-

tive, common-sense approaches to design, installation and service of fire sprinkler and other suppression

systems, nationwide. Our inspectors are certified to do inspections on fire protection systems as well as

backflow devices which saves our clients money in that they do not have to rely on multiple sources for

their system needs. Once inspections are finished, we send copies to the client and the appropriate fire de-

partment and/or water purveyor eliminating the need for our clients to deal with the paperwork involved. In

turn, we keep copies on file should a copy be lost by the client. We offer 24 hour-a-day, seven day-a-week

service and our technicians have the experience to immediately assess damages or problems and decide

what is required to resolve any issues with a minimum of “down time.” Our Mission: “Quality Solutions for

the protection of lives and property, providing an exceptional value to our customers.”


IREM® Oregon-Columbia River

Chapter No. 29

2013 President & President Elect—Cammie Allie, CPM®, ARM®

In October 2009, Cammie Allie, CPM®, ARM®, saw the realization of her dream when she

founded Fortress Property Management, specializing in multifamily property management. Af-

ter pursuing two dissatisfying careers during her young adult life, Cammie Allie discovered IREM

(the Institute of Real Estate Management) after she’d been a site manager for six years. Seeing

its value, she set out to obtain her ARM® (Accredited Residential Manager) certification. In 2001, she began

attending meetings, and she was chairing the local ARM® committee by 2002, thanks to mentoring from

Julie Muir, CPM®. After receiving her ARM®, she immediately set her sights on her CPM®, which she earned

in 2008.Within her tenure of property management, Cammie enjoyed working with such companies as Par-

ker Investments, U.S. Bank Trust Group, Summit Property Management, Guardian Management, Harsch

Investment, SkyNat Property Management, and GSL Properties. Because of the wide array of properties she

has directly supervised, she is highly experienced in all types of multifamily management, from conventional

property to Section 8, and has several years of tax credit experience. Locally, she has held the following posi-

tions: ARM® committee chair, 2002 to 2004; AMO® committee chair, 2005; program committee chair,

2006; VP of Education, 2007; VP of Communications, 2008; second Member at Large, 2009; third Member at

Large, 2010. On a national level, she has held the following positions: national governing councilor from

2006 to present; membership committee member from 2006 to 2008; JPM committee member, 2008; vice

chair of membership, 2009; chair of membership committee, 2010.

Vice President Finance—Stephanie MacPherson, CPMC®

Stephanie MacPherson brings a comprehensive scope of services to both tenants and owners. She

excels in tenant communication and exceeds even the toughest client expectations. As a veteran

of the Felton Portfolio, Stephanie provides management for three Class A buildings in Portland’s

downtown core that are home to nearly 200 tenants. She not only assisted with building renova-

tions while working closely between tenants and ownership, but also stayed within budget on year

-end financials. Stephanie was instrumental as a liaison between ownership, tenants, TriMet and the City of

Portland as the downtown Transit Mall fronting all four of the buildings in the portfolio was completely re-

constructed. Stephanie was recognized as Rookie of the Year by Felton Properties in 2006, and has worked

closely with NAI Norris, Beggs & Simpson’s brokerage division in addition to the property management de-

partment. Stephanie serves as the Vice President of Finance for the Oregon-Columbia River Chapter No. 29

of the Institute of Real Estate Management.


2013 OFFICERS

Vice President Communications—Jocelyn Burmester, CPMC®

Jocelyn Burmester serves Wyse Investment Services Company as a commercial property manager

and has been with the company since 2005. Her portfolio includes office, retail, flex properties

throughout the Portland metro area. She has been actively involved in operations, leasing, tenant

and capital improvements projects and acquisition due diligence. Burmester received her Bache-

lor of Science degree in Business Administration with an option in Marketing and minor in Written English

from Oregon State University. In addition, she is a licensed real estate broker in the state of Oregon and

Washington and is a member of the Commercial Association of Realtors. Also, Jocelyn is a candidate to be-

come a CPM through IREM. In 2012, she served as Vice President of Communications for the IREM Oregon-

Columbia River Chapter 29 and has been Committee Chair of the IREM Young Professionals since 2009.

Vice President Member Services—Kimberly Fuhrer, CPM®

Kimberly is a Senior Real Estate Manager with CBRE, Inc., joining the firm in April of 2011. Her

portfolio consists of approximately 4 and ½ million square feet of Class A industrial assets in the

Portland area. Prior to CBRE, Inc, Kimberly worked with NAI Norris, Beggs & Simpson. Having

been a property manager since 1993, she specialized in mixed-use commercial and residential

buildings. Kimberly holds a brokers license in Oregon, and a salesperson’s license in Washington

and is a member of the Commercial Association of Realtors. Kimberly is also a Certified Property Manager

and a Certified Commercial Investment Member candidate. Kimberly has served as Vice President of Educa-

tion for our chapter, and for the past two years as the Vice President of Membership, launching the “got

iIREM?” campaign. In addition, Kimberly has been the chair of the Chapter’s golf tournament for the past 2

years.

Vice President Education & 1st Member at Large—Kathi A. Pearce, CPM®

Kathi Pearce has over 14 years of experience in the property management field. Currently, she

serves as a Property Manager at Wyse Investment Services Company and manages commercial

office, flex and retail properties. She is responsible for ongoing tenant relationships and retention

activities, building maintenance, and day-to-day operations. She is a Certified Property Manag-

er®, and has been actively on the Board of IREM Oregon Columbia River Chapter No. 29 for the

past seven years. She is a licensed real estate broker in both Oregon and Washington.

ARM Chair—Tammy Mills, ARM®

Tammy has been a property manager for ten years now with Fortress Property Management since its con-

ception in 2010. She is tax credit certified and has worked with the Section 42 program for seven years. She

is a licensed property manager in the state of Oregon and has earned her ARM (Accredited Residential Man-

ager) credentials through IREM®. At Fortress, she manages all on-site personnel and accounts, and takes

care of owners requests and reports. Additionally, she organizes company events and helps oversee leasing

and maintenance. She is LIHTC certified, to make sure our properties comply with Section 42 tax credits.


2013 OFFICERS Continued….

2nd Member at Large – Chad Rheingold, CPM®

Chad Rheingold, Vice President, has been with WISCO since 2000 and serves WISCO as an asset and

property manager. For the past sixteen years, he has worked in Portland in the property management

field and prior to that, Rheingold spent several years with a large East-Coast firm that developed , man-

aged and operated regional shopping centers. Rheingold brings to WISCO a strong background in ac-

counting. Rheingold attended Hampshire College in Amherst, Massachusetts and has obtained the Certified

Property Manager (CPM ®) designation from the Institute of Real Estate Management (IREM). He has been ac-

tively involved in the Institute’s Oregon-Columbia River Chapter No. 29 for the past six years and was the Chapter

President in 2009. In addition. Rheingold is licensed as a real estate broker in Oregon and Washington and is a

member of the Commercial Association of Realtors (CAR).

3rd Member at Large – Julie Muir, CPM®

Julie L. Muir, CPM is a Senior Property Manager with Elliott Associates, Inc. Ms. Muir manages 29

properties, consisting of 1.5 million square feet of retail and office in 7 states and has over 29 years’

experience in the real estate management profession. Ms. Muir is passionately involved in IREM both

locally and nationally. Her IREM volunteerism includes facilitating the ETH800 course, Chapter Presi-

dent 2003 and many other committees since 1998 to present. Nationally, Ms. Muir served as IREM’s Regional

Vice President in 2005 and 2006, served as Vice-Chair of the RVP Committee in 2007, was the first Chair of the

Star Chapter Grading and Evaluation Team in 2007 and has served on the National Executive Committee from

2008 to present. Ms. Muir serves as a Director of the IREM Foundation (IREM’s charitable body) and a National

Senior Vice President in addition to being an Instructor Candidate. She was awarded “Certified Property Manag-

er of the Year” in 2001 by the local chapter, and was awarded IREM “Past President of the Year” in 2008 , 2011

and 2012. Ms. Muir has authored many real estate and motivational articles published in the Journal of Property

Management (“JPM”) and in 2011 was inducted into IREM’s “Academy of Authors”. In 2010, Ms. Muir was fea-

tured in Vol. 2 of 50-Inverview’s book by Michael Levy. Ms. Muir was an integral part of the re-write team for the

16th Edition of the Principles of Real Estate Management, re-released by IREM in 2011.


2013 OFFICERS Continued...

AMO Liaison Chair � David Genrich, CPM

Candidate Mentor � Traci McCauley, CPM®

Community Service Chair � Andrea Wagner, ARM

Forecast Breakfast Chair � Cini Apostol, CPM

Forecast Breakfast Chair � Jennifer Gerritz, CPM

Friends of IREM Chair � Monique Clouser, CPM

Golf Tournament Chair � Kimberly Fuhrer, CPM

IAE Liaison Chair � Kathi Pearce, CPM

Inaugural Dinner Chair � Cammie Allie, CPM, ARM®

Income/Expense Chair � Cary Morris, CPMC

IYP Co-Chair � Jocelyn Burmester, CPMC

IYP Co-Chair � Lauren Alkire, CPMC

Legislative Chair � Dyann Hamilton, CPM

National Liaison Chair � Ben Wickham, CPM

Newsletter Chair � Carmella Jaskiewicz, CPMC

Scholarship Chair � Troy Rappold, CPM


2013 COMMITTEE CHAIRS

ABOUTABOUTABOUTABOUT IREM’s

DESIGNATIONS

The A\\]^_à^_ Mbcbdê^ca O]dbc`fba`gc accreditation is the only recognition of ex-cellence given to real estate management firms, and the requirements are now more rele-vant than ever to real estate managers, their clients, and the assets they manage. To earn the AMO accreditation, real estate management firms must now meet even more stand-ards and abide by a new AMO Code of Professional Ethics - all based on Best Practices: Re-al Estate Management Service. These best practices provide a reasonable framework for the professional delivery of real estate management services meaning AMO Firms can demonstrate to investors and clients that they don’t just meet the industry standards... they set them. Join the 537 AMO firms, with more than 1,100 offices worldwide, that hold this distin-guished accreditation. Being an AMO now means more than ever.

Checklist for Becoming a AMO® Firm

Business Stability and Fiscal Responsibility: • Demonstrate business and financial stability by having been in business for at least three years, all of which is verified

by an independent credit check.

Executive CPM: • Have a CPM in an executive position who directs and supervises the firm’s real estate management activities..

Education - (must be completed by the Executive CPM) Select one of two options:

• Option 1. "Maximizing Profit: Growth Strategies for Real Estate Management Companies"(BDM601)

• "Today's Leadership Challenges" (HRS603) • "Ethics for the Real Estate Manager" (ETH800) or IREM

Ethics Online (ETH001)

Option 2. • Successfully completed 701 (offered through 1997) • "Ethics for the Real Estate Manager" (ETH800) or

IREM Ethics Online (ETH001), if not previously com-pleted.

Ethics: • Pledge to uphold the A\\]^_à^_ Mbcbdê^ca O]dbc`fba`gc® Code of Professional Ethics .

Insurance coverage: • Hold a required amount of depositor’s forgery and alterations coverage and a fidelity bond.

Other Requirements: • Submit an AMO® application with the application fee, which is $425. • Submit three Confidential Letters of Recommendation (included in AMO® application). • Meet specific standards for operations of the firm. • Meet specific standards for servicing the client. • Perform 18 of 28 functions relative to operations of the firm, servicing the client, and managing properties. • Be interviewed and recommended for approval by the local IREM® Chapter.

THE ACCREDITED MANAGEMENT ORGANIZATION, AMO



FEATURED AMO SPONSORS

Elliott Associates, Inc., AMO

Deering Management Group Inc. , AMO

Norris & Stevens, AMO

Bluestone & Hockley RE Services, AMO

InvestWest Management Company, AMO

Income Property Management Co., AMO

Kidder Mathews, AMO

NAI Norris, Beggs & Simpson, AMO


Oregon-Columbia River Chapter No. 29 AMO Firm Members

American Management Services, dba Pinnacle,

AMO

Bennett Management Co., LLC, AMO

Bluestone & Hockley Real Estate Services, AMO

Bowen Property Management Co., AMO

CBRE, Inc., AMO

Colliers International, AMO

CPM Real Estate Services, AMO

Cushman & Wakefield of Oregon, AMO

Deering Management Group, Inc., AMO

Elliott Associates, Inc., AMO

ESP Property Factors, Inc., AMO

Guardian Management LLC, AMO

Income Property Management Co., AMO

Invest West Management LLC, AMO

Kidder Mathews, AMO®

Marathon Management, Inc., AMO

Norris & Stevens, Inc. AMO

Norris, Beggs & Simpson, AMO

PREM Group, AMO

Quantum Residential, Inc., AMO

Simpson Property Group L.P., AMO

Ted Durant & Associates, Inc., AMO

The Management Group Inc., AMO

US Bank Corporate Real Estate Portland, AMO

Wyse Investment Services Co., AMO

ASSOCIATE MEMBERSHIP

Do you work in the real estate management industry and want to get to know IREM – the

leading professional association representing industry and all property types? Interested in a

career in real estate management and want to get a taste of the industry? Working toward

an IREM credential, but not ready to apply? Then the Associate membership is right for you!

Here’s what you get when you join IREM:

• An instant connection to a network of 18,000 industry leaders and professionals through

your local chapter, through national IREM conferences, and online with IREMFIRST.org.

• The latest and most relevant real estate management information, written by IREM Members and other industry experts and analysts, delivered directly to your mailbox and

your inbox with the Journal of Property Management.

• Your Choice. Your Pace. Your Program. Receive members-only discounts on the most rele-

vant education and credentialing opportunities in the marketplace with IREM ED.

• Need professional resources? IREMFIRST.org has a wealth of forms and tools that will

help you do your job more effectively and efficiently - and the best part - they are free to

members!

And much more! For more information about the benefits of IREM membership, visit the

Member Benefits page at: www.irem.org

Associate membership is available to U.S. applicants only. Vendors, suppliers and service provid-

ers to the real estate management industry are not eligible for Associate membership.

THE ACCREDITED RESIDENTIAL MANAGER, ARM

Regarded as the most recognized credential for residential real estate managers, the ARM certification is your ticket to new opportunities.

Those who hold the ARM certification continue to believe that the investment they made in earning the certification pays off.

• Employers value those who choose to develop their skills.

• You can keep in touch with new solu�ons and technologies in the industry.

• The experience and knowledge you demonstrate to earn the ARM cer�fica�on assures employers that you possess the spe-

cialized skills they seek in residen�al managers.

• Earning the ARM cer�fica�on will help you advance in your real estate management career regardless of your current level.

Vendors, suppliers and service providers to the real estate management industry are not eligible for ARM membership. Apply to become an ARM after you have completed the requirements listed below. .

Checklist for Becoming an ARM

Education – choose one of five options:

Option 1

Complete week long

course:

RES201 Course schedules

Option 2

Complete four courses:

MNT402, HRS402 , FIN402,

MKL405

If you took IREM courses prior to 2005, find out which of these courses earn credit by reviewing the ARM Course Equivalency Chart

Option 3

• Hold a CPM, CAM,

CRM, or RAM designa-

tion

Option 4

• Have an undergradu-

ate or graduate de-

gree in real estate or

property manage-

ment, or an associ-

ate's degree in a non

-commercial property

or real estate man-

agement program.

Option 5

Complete:

CID201

Examination : Pass the ARM certification exam

Ethics

• Complete IREM ethics education in 1 of 4 ways:

• Complete RES201

• Complete ETH001

• Complete ETH800 and pass exam

• Complete CID201

Pledge to uphold the IREM Code of Professional Ethics

Experience

Have 1 year (12 months) of qualifying residential real estate management experience as defined by IREM (meeting portfolio and func-

tions minimums)

Other Requirements

• Submit an ARM application with the non-refundable application fee, which is $80.

Submit three Confidential Letters of Recommendation (included in ARM application).

• Be interviewed and recommended for approval by your IREM Chapter.

THE CERTIFIED PROPERTY MANAGER, CPM

The challenges in today’s job market—from industry consolidation and increased competi-

tion to being expected to do more with less—make it harder for you to prove your experience

and your credibility. The CPM designation can demonstrate your expertise and integrity to

those who matter most—employers, owners and investors.

• CPM Members are recognized as experts in real estate management, and they are at the

top of the profession.

• 70% of those who hold the CPM designation hold the highest management positions

(owner/partner or officer/director) than those without the designation.

Total median compensation packages for CPM Members can exceed the packages of CPM Candidates of the same age, the same amount of experience and education, and with similar

portfolio sizes by at least 13% and, in some brackets, by as much as 45%.

Step 1. Become a CPM Candidate

The first step in becoming a CPM is to become a CPM Candidate. As a Candidate, you’ll be a

member of IREM, including a local IREM Chapter, and you’ll stay informed about your pro-

gress toward fulfilling the requirements for the CPM designation.

Here’s all you need to do to become a CPM Candidate:

• Complete the CPM Candidate application online or print a PDF of the application and send

it to IREM Headquarters with the non-refundable application fee, which is $160.

• Either hold a real estate license or validate that you are not required to have one.

Pledge to uphold the IREM Code of Professional Ethics.

Vendors, suppliers and service providers to the real estate management industry are not eligible

for CPM candidacy.

Apply Today!


Continued...

Step 2. Once you are approved as a Candidate, continue towards completion of the CPM requirements. Refer to the checklist below or download and print a copy:

Checklist for Becoming a CPM

Education – Select one of four options:

Option 1: Complete seven required courses – available in class-

room, online and self-paced.

Recommended order:

MKL404 or MKL405 or MKL406

HRS402

MNT402

FIN402

ASM603

ASM604

ASM605

Course schedules If you took IREM courses prior to 2005, find out which of these courses earn credit by reviewing the CPM Course Equivalency Chart Note: This is the suggested order, however, courses listed in 1 through 3 can be taken in any combination and/or out of sequence if necessary or if scheduling is not convenient.

Option 2: Other Designations Fast Track

Hold a CCIM, CSM, PCAM, or RPA designation

Option 3: RE Degree Fast Track

• Have an undergraduate or graduate degree in real estate or

property management Details about the CPM Fast Tracks.

Option 4: Professional Experience Fast Track

Have 20 years of qualifying professional experience (as verified via experience reports and approved by chapter)

Management Plan - Select one of two options.

For more information, and to download the Management Plan Handbook, visit www.irem.org.

Option 1

Pass management plan on an actual property (MPIND)

Option 2

Pass management plan skills assessment (MPSA).

Examination

Pass the CPM certification exam To ensure your best performance on the exam, register for the CPM Certification Exam Preparation Course (CPM001).


Continued...

Ethics

Attend ETH800 and pass exam

Pledge to uphold the IREM Code of Professional Ethics

References

• Submit 3 Confidential Letters of Recommendation (provided at the time of candidacy approval)

Experience

3 years (36 months) of qualifying real estate management experience as defined by IREM (portfolio and functions minimums)

Candidacy

• Minimum one year of CPM candidacy (maximum 10 years)

Other Requirements

• Submit a CPM application with the application fee, which is $210.

• Be current with annual national and chapter dues. (national dues are $490; chapter dues vary by chapter.)

• Hold a real estate license or verify that you are not required to have one for your current position.

• Be affiliated with the NATIONAL ASSOCIATION OF REALTORS®.

• Attend two IREM Chapter meetings or events during the 12 months immediately prior to CPM approval.

• Be interviewed and approved by your IREM Chapter.

2013 IREM® FORECAST BREAKFAST


PRESENTS:

Master of Ceremonies: Debra Gil, Good Day Oregon

Finance: John Petersen, Melvin Mark

Retail: Scott Frank, Capital Pacific

Industrial: Eric Sporre, Pac Trust

Multi-Family: Bernie Gehret, Joseph Bernard

Office: Mark Fraser, Kidder Mathews

DEBRA GIL

GOOD DAY OREGON

Debra Gil is an anchor and reporter

of FOX 12's Emmy award-winning

Good Day Oregon.

She has been at KPTV since 2003

and in broadcasting for 30 years.

She started her career in San Ange-

lo, Texas (KLST) as a morning an-

chor, reporter and producer and

then went on to El Paso, Texas

(KTSM) before moving to central

California (KSEE).

Debra is active in the community, hosting charity events and speaking to

schools. She is married, has a daughter who attends Portland State Universi-

ty, and a dog they rescued from a shelter.

Debra is an avid sports fan and closely follows the Trail Blazers, Timbers, Win-

terhawks and PSU Vikings.

Debra enjoys travel, reading, movies and shopping. When she's not doing

one of those things, you might find her walking one of the many trails in For-

est Park.

"What's not to love about the Northwest and especially the Portland area? It’s

beautiful here and I am so blessed to be able to live here." she said.

FINANCE

The 26th

Annual IREM®

Forecast Breakfast

JOHN PETERSON

MELVIN MARK

John Petersen traces his skills as a problem-solver back to

his college days as a bartender at The Paddock in Eugene,

where he learned how to listen to people’s needs and how

to deal with their challenges. Helping people get what they

want still drives him today. This highly-respected finance

expert thrives on meeting the challenge of every deal,

working through the complexity of issues unique to each

transaction, and crafting just the right solution. His acu-

men and savvy have been honed through 35 years as an at-

torney, a banker, and a mortgage banker – a rich blend of

experience that helps his clients achieve exactly what

they’re looking for.

Prior to joining Melvin Mark Capital Group in 2010, John spent nine years at CBRE

Capital Markets | Debt & Equity Finance as Director and Manager of the Portland,

Oregon office. Prior to CBRE, he was Senior Vice President for Bank of America,

Regional Executive, and Manager for commercial real estate lending functions for

Oregon, Idaho, and southwest Washington.

2014 FINANCIAL REAL ESTATE FORECAST

JOHN PETERSEN

How has 2013 turned out, compared to 2012 AND What were the surprises of

the year?

I would like to take a moment to look back at where we have been in the cycle.

This slide shows transactional and loan activity for last 10 years: Peak, Trough & Recovery.

• After almost stalling out almost completely through 2009, activity has now recovered to

2005 levels

• Our business is simple, we arrange loans for properties that owners buy, build or refinance.

• Overall activity has now recovered to 2005 levels, and sales and development activity have

improved.

Originations & Property Sales Volume

Sources: MBA & Real Capital AnalyticsNote: In 2005, Real Capital Analytics increased their coverage from properties and portfolios of $5 million and more to properties and portfolios of $2.5 million and more

2014 Finance Forecast—John Petersen

This slide shows average prop-

erty values over roughly the

same period:

• National, Major Markets &

Non-major Markets; 2007

Peak, Trough through 2009 &

Recovery.

• The average drop in value

was nearly 50% and the recov-

ery about 40% of that drop

(not same base).

• Values are now back to

2005 levels, but not the same

for every market or every

property; some record prices (even here) and some still waiting to recover; more on those

market differences later.

How has 2013 turned out compared to 2012:

• We caught the Trough when we started Melvin Mark Capital Group in 2010; so we have

been delighted with each year’s improvement since then.

• 2013 has been a very good year for us; up 50% over last year, and as ac�ve as we have ever

been.

What were the Surprises for 2013:

• Return of “Business as usual”: deals coming together, lender compe��on from every sector

• Popularity of fully amor�zing loans: from 9 ½ to 30 year full pays, and several in between

• Popularity of forwards, locking rates (up to 12 months) to avoid or minimize prepayment

costs

• Surprised interest rates haven’t regressed to higher levels any more than they already have

‘000 (Billion)

Assets Grow While CRE Loans Decline

2

Moody’s/RCA CPPI Tier 5 Indices

Composite Major & Non-Major Markets


NCREIF NPI Implied Cap Rate & 10-Year Treasury Rate

1978-2013 (Q2)

Source: Moody’s Analytics; NCREIF; Heitman Research

Commercial Mortgage-Backed Securities (CMBS) Issuance

Source: Urban Land Institute

CMBS Maturities Level Off in 2013 & 2014

Before Heading into the Wall


We have touched on what you predict we will see for 2014, but now we would

like to give you this opportunity to really narrow it down for us. Also, what do

expect to be the biggest change in 2014 compared to 2013?

I will start with a predic�on of interest rates, since I was told that was expected.

Direc�on is easy, they will go up.; the ques�on really is how soon and how much.

This slide shows the History of the 10 Year Treasury rate for the past 20 years, 1993-2013.

Current rate 2.8%, low last year 1.53% and twenty year high 7.6% in 1994 (15.3% in 1981)I have

drawn a line at 4.5%, looks about average for past 20 years, but last 5 years are QE-abnormal;

however, that line is well below average for the 15 years before that-I am sugges�ng a new nor-

mal. This will take years not months; as Fed ac�on will depend on economic recovery, and mod-

erate will prevail.

Cap rates will not move up 1:1 with interest rates, but something more like 1:4 (so .25% for each

1%). Fundamentals will drive NOI growth, more than offseSng rate increases, so that valua�on

trends will con�nue.

10-Year Treasury Historical Rates

Adjusted Closing Rates

Source: CMBA


Construc�on ac�vity will pick up moderately but will not get ahead of demand any �me soon.

Every type of lender will be in the market in 2014, with more capacity and ready to compete for

business.

I would like to say a li2le but about our local markets, about which I am very op�mis�c:

Portland is favorably men�oned on lots of lists:

• Ranked in 2nd

Quar�le na�onally for job growth in 2014, 1.8% (all of Oregon 2.7%)

• Ranked 19th

for overall Real Estate Prospects na�onally for 2014, and 11th

for investments

• Ins�tu�onal Lenders already view Portland very favorably, and that will con�nue next year.

2014 will be a very good year for Portland.

RETAIL

The 26th

Annual IREM®

Forecast Breakfast

SCOTT FRANK

CAPITAL PACIFIC

Scott Frank has been a partner with Capital Pacific

for 14 years. With offices in Portland, Seattle and

San Francisco, Capital Pacific is a boutique invest-

ment firm specializing in retail and commercial

properties, with total sales of approximately $5.4

billion.

Scott has brokered over 400 investment transac-

tions worth over $1.4 billion. 2013 transactions in-

clude the $10M North Williams New Seasons Mar-

ket, the $22M Sherwood Market Center, the $12m

Tanasbourne Central shopping center and the $25M Sunset Shopping Center, lo-

cated two miles from the football mecca of the State of Oregon, Reser Stadium.

2014 RETAIL REAL ESTATE FORECAST

SCOTT FRANK

2014 Retail Forecast—Sco2 Frank


the year?

2013 saw a slight uptick in the volume of retail transactions over 2012. In 2012 there were 88 transaction valued at $322M and in 2013 there have been 90 transactions valued at $420M

with several more slated to close by year end. The fundamentals have continued to improve

and stability has returned to most rent rolls. Sellers have continued to benefit from the

tightness of the market. Cap rates have stabilized somewhat, albeit at historic lows.

Much of the focus on investment real estate is on interest rates and their impact on the mar-

ket. In May of this year we had 25 properties in contract and the 10-year treasury was at

1.66%. 90 days later it had risen over 100 basis points. One of the biggest surprises of the year was how little the spike in interest rates affected the investment market. Of those 25

deals only one fell out of contract over the rise in interest rates. It was a grocery-anchored

center with an institutional buyer who tried to get a price reduction to account for the inter-

est rate spike. The seller said no and after staring at each other for a couple weeks the buyer

ultimately came back to the table and closed at the original contract price.


We have touched on what you predict we will see for 2014, but now we would

like to give you this opportunity to really narrow it down for us. Also, what do

expect to be the biggest change in 2014 compared to 2013?

The consensus seems to be that interest rates will increases in 2014. Because of this I think

we will see a return to more traditional underwriting standards, away from the manufactured yields that historically low interest rates have provided. The underlying Fundamentals have

greatly improved in the last couple years and we should see that continue.

In the past, the valuation increases have come about largely because of the manufactured

yields driven by a low interest rate environment. At a recent investor conference, much of

the more institutional money indicated they have hit their low watermark and have capital to

deploy but not at yields any lower than today. Going forward, we think the majority of the

growth will be driven by the underlying performance of the property v cap rate compression.

The fundamentals given the lack of new inventory, combined with an improving economy is

suggesting that growth in rental rates, stabilizing vacancies and operational and manage-

ment efficiencies will be the biggest change in terms of how investors value income for po-

tential acquisitions in 2014.

By way of example, when we sold the roughly $55,000,000 mixed use Safeway anchored re-

tail center in downtown known as Museum Place, the ultimate buyer used annual rental growth rates that would be lower than those our investors would use today. As a result, suc-

cessful offerings will have to have a “story” or fit in the box so neatly, that the limited supply

will supplant pricing logic. These are rare but fun to sell.

INDUSTRIAL

The 26th

Annual IREM®

Forecast Breakfast

ERIC SPORRE

PAC TRUST

Eric Sporre is a Vice President at PacTrust

with asset management responsibility for the

company’s Portland area office and industrial

proper�es. In addi�on, Eric is responsible

for iden�fying and performing due diligence

on PacTrust’s building and land acquisi�ons.

Prior to joining PacTrust in October 2000,

Eric was a Vice President with Spieker Prop-

er�es. Eric began his career in real estate

with Norris, Beggs and Simpson in 1989.

Eric is an ac�ve member of the Commercial Real Estate Development Associa�on

(NAIOP) and received his Bachelor of Business Administra�on from the University

of Portland.

How has 2013 turned out, compared to 2012 AND What were the surprises

of the year?

2013 compares very favorably to 2012, to a point. The first half of this year was as good as

any on record for industrial business parks. Absorption was well over a half a million

square feet. There was good activity across the market with some submarkets, I-5 South

and the Sunset Corridor in particular, performing very well. Activity dropped dramatically

in the second half of the summer. The third quarter ended with the first negative absorp-

tion since the second quarter of 2011. That quarter was also our vacancy peak of close to

16%. When I refer to Industrial and Business Park, I am referring to the “for lease”, general-

ly multi-tenant market. The market size is approximately 53 million square feet. The total

market, which has owner/user buildings included is closer to 175 million square feet.

However, Industrial and Business Park vacancy is currently in single digits at 9.57%. If that

does not sound great in comparison to “market vacancy” of 5% that is shown in every in-

vestment offering package, consider that the in the past decade the market has only seen

single digit vacancy three other times. The lowest vacancy rate was 8.7% in the fourth

quarter of 2007. At that time, there was over 2.5 million square feet of space under con-

struction.

My surprise of the year was that the market was not stronger through the summer and in-

to the fall. People have seemed very cautious about making long term commitments to

space.

2014 Industrial Forecast—Eric Sporre

2014 INDUSTRIAL REAL ESTATE FORECAST

ERIC SPORRE


Hard costs up over 20%

Mostly driven by code changes (Energy codes & green initiatives)

Insulation

Different glass

Additional lighting controls

Interpretation & enforcement more stringent

HVAC efficiency

Other market-driven green costs

Coverage

Slope

Configuration

Wetlands – & interpretation

Seismic concerns

Commodity pricing / Global demand

Increased landscape requirements

Traffic

Construction Costs

Fees & Permit Comparison50,000 Square Foot Light Industrial Building

Permitting process has dramatically increased consultant costs

More scrutiny, more planning & more changes on every deal

$1.40

$2.50 $3.00 $3.25

$5.59

$6.87

$0.00

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

$8.00

SunriseBusiness ParkClackamas

Five Oaks(flex building)Hillsboro

BoeckmanCorporateCenter

Wilsonville

SunriseBusiness ParkClackamas

Five OaksHillsboro

Five OaksHillsboro

1998 2001 2006 2008 2012 2013

Cost per SqFt


Portland Industrial Market

Submarket Size AvailableCurrentVacancy

Prior Year

Vacancy

Peak Vacancy

Q3 2010

North/Northeast 21,236,806 2,201,682 10.37% 15.54% 16.92%

Northwest 1,480,650 54,501 3.68% 9.04% 8.40%

Southeast 6,551,759 950,661 14.51% 18.65% 14.80%

Southwest 217 2,696,227 371,451 13.78% 21.15% 24.58%

Southwest I-5 9,323,303 775,517 8.32% 11.93% 11.99%

Southwest Sunset 3,328,849 106,493 3.20% 4.54% 7.30%

Vancouver 8,287,823 604,706 7.30% 8.35% 15.91%

52,905,417 5,065,011 9.57% 13.58% 15.22%

Source: Norris, Beggs and Simpson

We have touched on what you predict we will see for 2014, but now we

would like to give you this opportunity to really narrow it down for us. Al-

so, what do expect to be the biggest change in 2014 compared to 2013?

As I mentioned in my opening remarks, my biggest surprise was that market was not

stronger. My prediction is that 2014 will be a record year for industrial property in the past

decade. Options are shrinking for companies in the market for space. We are already see-

ing in certain size spaces and in certain markets. Once companies start missing out on

space that they need, we will seeing a dramatic shift in timing and in pricing power. This

will also increase the number of companies and developers looking at new construction.


MULTI-FAMILY

The 26th

Annual IREM®

Forecast Breakfast

BERNARD GEHRET

JOSEPH BERNARD

Bernard Gehret is a commercial multi-family real estate

broker who specializes in assisting individuals and families

generate massive wealth through real estate investing. Mr.

Gehret focuses on assisting clients in moving their dead equity into more effective investments, and finding high

quality investment opportunities that are not often offi-

cially on the market.

In January 2006, Mr. Gehret co-founded Joseph Bernard

Investment Real Estate, specializing in multi-family bro-

kerage. Since then the company has been ranked a top

commercial real estate firm by the Portland Business Jour-

nal and Oregon Business Magazine, and was also a finalist for the Oregon Ethics in Business award in 2010. In 2011,

Mr. Gehret was named the Investment Broker of the Year

by the Commercial Association of REALTORS, and in 2012 was a runner up for the same award

and was the highest rated multi-family broker among the finalists.

Prior to co-founding the company, Mr. Gehret was a Senior Broker and top producer for Gran-

ite Equities, LLC, where for over five years, he served as the company mentor for new brokers.

Having over fourteen years of experience as a broker in the Pacific Northwest, Mr. Gehret has

closed over $200 Million in transactions and has tremendous expertise in successfully closing multi-family deals.

Mr. Gehret loves a "teamwork" approach to brokerage, creating successful strategies with his

clients to assist them in reaching their financial and personal goals. His straightforward and

calm approach creates a smooth transaction for clients in an often chaotic marketplace. A

strong believer in building long-term relationships, Mr. Gehret continues to provide a high lev-

el of service to each of his clients after closing. He strives to be each client's "Broker for life",

and provides tremendous focus and expertise in completing all deals.

Prior to becoming a commercial real estate broker, Mr. Gehret provided sport psychology ser-vices to professional athletes, including successful consultations with professional baseball

and hockey players, skiers, runners, as well as high school and college athletes. Mr. Gehret

earned a Bachelor's Degree from Miami University, and then a Master's Degree in Sport Psy-

chology from San Diego State University. There he co-founded "Peak Performance Consulta-

tions": A graduate student operated group that provided sport psychology services to univer-

sity athletes. Mr. Gehret loves spending time with his family, traveling, wine tasting with his

wife, and enjoys playing baseball and golf with his ten year old son.

2014 MULTI-FAMILY REAL ESTATE FORECAST

BRENARD GEHRET


the year?

In 2013 Portland re-emerged as a primary, top-tier national market. Large transactions oc-

curred from national buyers, and values were strong on those bigger deals. For example, the

Cyan Apartments in Portland transacted in May, 2013.

Quick stats on the sale: 352 units, $95 million price $272,017 per unit, a 4.2% cap rate, and $413 per square foot. Other larger (100+ units) deals had strong valuations, averaging $115,000 per

unit and $117 per square foot. 50-100 unit transactions jumped up in value from 2012, increas-

ing in price per unit by 19% ($87,000/unit) and price per square foot by 14% ($103).

However, not all types of multifamily deals ran like a stallion out of the gate! It sounds counter-

intuitive due to the publicity of the bigger deals, but the sub 50 unit sector pulled back ever so

slightly on a transaction basis. The price per unit decreased by 6.34%, and the price per square

foot decreased nearly 11%.

Why did values in the sub 50 unit sector pull back slightly? It appears buyers wanted more val-ue, as 25% of the transactions required some level of deferred maintenance. Buyers may be re-

quiring the value to be on the purchase price if they are going to have to upgrade the property

themselves in order to increase the value.

5-50 Units: 144 (84%) 137(83%)

51-100 Units: 11 (6%) 11 (7%)

100+ Units: 18 (10%) 17 (10%)

173 165

Portland Market Sales Frequency

5 – 50 Units: 175 Mil (23%) 147 Mil (21%)

51-100 Units: 55Mil (7%) 67 Mil (9%)

100+ Units: 537 Mil (70%) 491 Mil (70%)

767 Mil 705 Mil

Portland Market Sales Volume

2014 Mul�-Family Forecast—Bernard Gehret

Sold Date: May 21, 2013

• 352 Units

• $95,750,000

• $272,017 per Unit

• 4.20% Cap Rate

• $413/Square Foot

$1

15

,00

0.0

0

$1

10

,90

9.0

0

$15,000.00

$35,000.00

$55,000.00

$75,000.00

$95,000.00

$115,000.00

Average Price per Unit

$1

12

.00

$1

17

.00

$50.00

$100.00

Average Price per

Square Foot

5.7

6%

5.9

0%

5.65%

5.70%

5.75%

5.80%

Median Cap Rate

2012 2013 2012 2013

2012 2013


$7

3,2

14

.00

$8

7,0

94

.00

$15,000.00

$35,000.00

$55,000.00

$75,000.00


$9

0.0

0

$1

03

.00

$25.00

$45.00

$65.00

$85.00

Average Price per

Square Foot

6.6

3%

6.6

1%

6.00%

6.20%

6.40%

6.60%

6.80%

7.00%

Median Cap Rate

2012 2013 2012 2013

2012 2013

$7

8,8

84

.00

$7

3,5

54

.00

$30,000.00

$40,000.00

$50,000.00

$60,000.00

$70,000.00

$80,000.00


6.7

8%

6.7

3%

6.00%

6.20%

6.40%

6.60%

6.80%

7.00%

Median Cap Rate

$9

2.0

0

$8

2.0

0

$30.00

$50.00

$70.00

$90.00

Average Price per

Square Foot

2012 20132012 2013

2012 2013


10

3

2

1 1

CA OR WA NY UT

2013 Buyer Location

100+ Units

82.00%

12.00%

5.00%1.00%

OR CA WA NY

2013 Buyer Location

5-100 Units

2014 Mul�-Family Forecast—Benard Gehret

We have touched on what you predict we will see for 2014, but now we would like

to give you this opportunity to really narrow it down for us. Also, what do expect

to be the biggest change in 2014 compared to 2013?

For the positives: we will have continued in-migration in Portland which will result in strong de-

mand for apartments.

The challenges are going to be:

• Rising interest rates

• Rising expenses (i.e. property taxes were up 10% in 2013)

• Potentially tighter financing, particularly construction

• Large number of units coming online

The question is: how do we meet these challenges?

• Get your relationships dialed in

• Get your property dialed in

• Continue to look for opportunities, either by:

1. Managing costs and expenses, and increasing the quality of those expenses

2. Raising rents

3. It may mean selling your existing property and buying another one with more potential

Another opportunity for 2014 may be that the high end construction coming online may very well

pull up the existing “work force” properties, and allow some owners to increase rents. There

could be HUGE opportunities in 2013 for the owners who upgrade their relationships and proper-

ties!

OFFICE

The 26th

Annual IREM®

Forecast Breakfast

MARK FRASER

KIDDER MATHEWS

CAREER SUMMARY

Mark joined Kidder Mathews in April 2004 and brings

with him 35 years of experience in the Portland com-

mercial real estate industry. Mark specializes in the sales and leasing of office properties as well as the

sale of investment properties.

Prior to joining Kidder Mathews, Mark spent 4 years

at Colliers International as a top producer, and 15

years with Grubb & Ellis serving in brokerage and sen-

ior management roles.

SPECIALIZING IN

• Office Sales/Leasing

• Investment Property sales

SIGNIFICANT ACCOMPLISHMENTS

Landlord Representation -

Mark and his team have assisted the region’s strongest owners in leasing their office proper-

ties:

• TMT Development: Fox Tower, 1000 Broadway, Studio Building

• Unico Properties: US Bancorp Tower

• LaeRoc Investments: American Bank Building, Jackson Tower, Mohawk Building

• Shorentstein Realty: River Forum, Riverside Center, 5550 Building

Tenant Representation -

Mark has assisted successful clients in growth of the businesses in Portland and its suburbs:

• US Bank Equipment Finance, 48,000 SF - renewal/reconfiguration Tigard, OR

• ADP Corporation, 108,000 SF - renewal Portland, Clackamas OR

• Bridgewell Resources, 32,000 SF - new lease, Portland, OR

• NW Power and Conservation Council, 20,000 SF - renewal Portland, OR

• Portfolio Financial Servicing, 20,000 SF - renewal/reconfiguration Portland, OR

MARK FRASER continued

KIDDER MATHEWS

Multi-transactional Clients -

Repeat business is an indication of satisfied clients. Mark has assisted the following clients

have completed two or more transactions in the last ten years:

• US Bank: twelve leases/subleases

• Bank of America: three leases

• Homestead Capital: three leases

• Paulson Investments: two leases

• Stifel Nicolaus: two leases

• GemStone Systems: three leases

• Pacific Interpreters: two leases

• Northwest Power and Conservation Council: two leases

• Haglund Kelley: two leases

• Yates Matthews: two leases

Community Involvement -

In 2008 working with Portland Development Commission, Mark developed 80 units of hous-

ing for very low income and homeless residents.

AFFILIATIONS & RECOGNITIONS

• Society of Industrial and Office Realtors (SIOR designee)

• 2001Top Producer, Colliers International, Portland Office

• 2001 Office Broker of the Year, Commercial Association of Brokers

• 2003 Top 20 North America – Colliers International Office Production

• 2005-Present Top Producer, Office Division, Kidder Mathews Portland

EDUCATION

• University of Oregon, BBA, Real Estate

• Masters in Corporate Real Estate Services (Candidate) – CoreNet Global

2014 OFFICE REAL ESTATE FORECAST

MARK FRASER


the year?

• Continued absorption especially on the Westside

• Rents rising in most areas

• In CBD, absorption was negatively affected by the Federal Government shifting around and

major employers getting efficient (Regence, US Bank, most of the major law firms)

• In 2010, in addition to the spike in vacancy, there was 3,000,000 sf in “shadow vacancy”

based on the number of office jobs lost. Since then, we have filled that shadow vacancy

plus 3,000,000 sf. And job growth is apparently continuing.

What surprises has the last year presented:

• Sunset Corridor: Class A vacancy below 5%

• Johns Landing: vacancy below 5% (two years ago over 20%)

• Surprised no one has started an office building on the close-in east side

• Surprised at the confluence of office space with residential. Examples: Park Avenue West,

Lloyd District redevelopment

The Portland Office Market

40-year Historical Market Cycles

2014 Office Forecast—Mark Fraser

Park Avenue West Now

Park Avenue West 2016


CBD Office Investments

ODS Tower Commonwealth


Regence CH2M-Hill


We have touched on what you predict we will see for 2014, but now we would like

to give you this opportunity to really narrow it down for us. Also, what do expect

to be the biggest change in 2014 compared to 2013?

In 2014, in the Office market, assuming our steady job growth continues, we will start to approach

a true Landlord’s market (defined as 5% or lower vacancy) market wide. It has only happened

twice in the last 40 years. We are already there in a few submarkets. There is virtually no new

office product coming on in 2014 and 2015. We have absorbed 2,000,000 sf per year in the last three years. Several things happen when we get to a Landlord’s market: rents spike by as much

as 20% net (30% gross); Tenant’s expansion/contraction rights go away and so they rent more

space than they really need; and developers see opportunities.

In 2014, I predict:

• The office space at Park Avenue West will be 100% preleased, and they will wish they had built

more.

• At least one new office building will be announced in the Pearl and it will succeed.

• At least one new spec office building will be announced in the Sunset Corridor, and they may

regret it.


Lincoln Building American Bank Building

The 26th

Annual IREM®

Forecast Breakfast

Visit www.iremoregon.org for 2014 Program information.

THANK YOU for joining us and best wishes for a prosperous 2014!

2013 irem forecast breakfast transcript

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